Appointment reminders (template based, sent automatically)
|
|
- Marjorie Hardy
- 8 years ago
- Views:
Transcription
1 MEDTECH SMS WEBINAR SMS messaging is an increasingly popular service for improving patient communication and practice efficiency. Appointment reminders (template based, sent automatically) If a practice wishes to use the Appointment Reminder function from the appointment book 1. An SMS message template must be created. Only one Appointment Reminder template per practice is currently supported. 2. Provider has to have an appointment template setup. 3. Provider has to be enabled for SMS Appointment reminders. NOTE: These setups are normally carried out during the implementation of the SMS system, in conjunction with the Practice manager. However, they can be updated or modified at a later date. To setup an SMS Appointment reminder template, go to Setup Inbox/Outbox Outbox Document. 1. Select the SMS option from the Format drop down list. 2. On the Document Tab, create your text message and use the insert button to add required patient data such as preferred name. The Insert field PAT_APP_DATETIME must be included as this is the field which will read the patient s appointment date and time from the appointment book. This field is found in the Patient drop- down list Page 1 of 13
2 Please note that the PAT_APP_DATETIME insert field ONLY works in the context of the Appointment Diary appointments. It cannot be used for Palette SMS reminders or any other text message option. Also please note that the maximum number of characters which can be included in a single text message is 154 including spaces. If the message contains more than 154 characters, the message will be split into two or more SMS texts and will be re- assembled on delivery to the patient. This has a cost implication for the practice. However the system displays the number of characters and the number of SMS text messages required for any message, so that the user is aware Here is an example of how an automatic text reminder from the appointment book looks when the system has compiled it. Page 2 of 13
3 To enable SMS Appointment reminders for provider, go to ManageMyHealth > SMS Text Message Service NOTE: This does NOT mean that you have to sign up for ManageMyHealth to be able to use SMS messing it just happens to be the menu where this setup is found in MT 32 In Medtech Evolution it has its own menu. Once in the Setup Screen Click on the staff setup tab 1. Place a tick into each box to enable access to various SMS options To be able to send Appointment Reminders from the Appointment Book, the following conditions must be met The staff member must have an Appointment Book Page 3 of 13
4 The patient must have a valid mobile phone number recorded in the F3 screen The staff member must have the tick in the Apptment reminder column in this screen The No SMS checkbox must NOT be ticked in the patient F3 screen. Number validation The mobile number can be validated using the button. A Practice can send one or two appointment reminders and define the time frame prior to the appointment. Appointment reminders will be sent automatically based on these settings. In this example, reminders would NOT be sent between 10:00 pm and 6:00 am Note: Cancelling an appointment in the appointment book will cancel the reminder as long as the cancellation is earlier than the reminder would be sent. Page 4 of 13
5 So, using the previous setup screen, if a patient has an appointment at 2:00 Friday and calls to cancel before 2:00 Thursday, the 1 st and 2 nd reminders are cancelled automatically. If the patient calls at 3:00 on Thursday, only the 2 nd reminder would be cancelled automatically. If you need to cancel the text message, put the patient on the palette, and then go to ManageMyHealth - >SMS Text Message Service >Outbox. 1. Right Click on the message to be cancelled and select Cancel from the Menu which displays 2. The message Status Description will change to Cancelled Note: If an appointment reminder SMS has been created, and the patient then advises that his/her mobile number has changed, it is NOT necessary to cancel the SMS. Change the mobile number in the F3 Patient Register screen; the system will check that the number is still correct and will automatically use the new number when sending the message. SMS Sent Messages Once the SMS reminder is generated it will be displayed in the ManageMyHealth SMS Text Message Service Outbox Sent Messages screen. This provides the practice users with a complete audit of messages sent to the patient and their status. The SMS reminders will be displayed in the descending order on the When To Send time. The Status description will display To be sent and will be changed to Sent once the SMS is processed and will be Cancelled if the Appointment has been cancelled. This will always display the SMS Reminders for the active Patient on the palette. If the Palette is blank then it will display the SMS reminders for the entire patient set. Select an SMS and use right click function to do the following: A message can be cancelled The user can view any related Inbox replies ( In the SMS Inbox) Can resend a SMS which has not be sent Can select all the records displayed in the current filter view Page 5 of 13
6 Rejected Messages If there are any errors encountered while sending the SMS a pop up screen Rejected SMS will be displayed straight away with the details of the patients and the reason for rejection under the Status Description. This provides the practice with a complete audit history of any rejections and the reasons for the rejection Medtech SMS incorporates the ability for patients to reply directly to the messages they receive via a reply path. This can be enabled during the initial implementation at the practice s request at no additional cost or the practice can request Medtech to enable the reply path at any time there is still no additional cost. SMS Inbox and Appointment Status If the SMS reply path is enabled, patients will be able to respond to SMS messages sent from the practice. The response will be accessible via ManageMyHealth SMS Text Message Service Inbox Received Messages. Once again, this provides a complete audit history of replies received. The SMS reminder replies will be displayed in the descending order based on the Reply time. The reply is also written automatically into the patient s Daily Record so is visible to providers without having to check the appointment book. The Status description will display Received initially and users can double click on the record and view Replied SMS and click on OK button and the status will be updated to Read. Users can double click on the record and have the ability to Confirm or Decline if the reply is received for Appointment Reminders. Page 6 of 13
7 In the Appointment Book the SMS column will be visible only if the staff is configured for SMS in the ManageMyHealth SMS Setup. This column will allow user to identify the SMS reply status of the appointment by displaying the following colours: Yellow Received SMS reminder reply Red Declined appointment Green Confirmed appointment Appointment Status can be changed/updated by using the right click option in the Appointment Book and selecting View SMS Replies. Page 7 of 13
8 Patient Palette Text Messages (freehand or template, individual msg, can be used for recalls) This option can be used to send individual SMS messages, such as Laboratory result notifications, DNS appointments, recall reminders. 1. With a patient on the palette click on the on the main toolbar 2. The SMS compose screen will open 3. The Mobile Phone field will automatically display the mobile phone number from the Patient register by default or can be entered manually. 4. Click on the Related Family Members button and all the family members of that patient will be displayed in the list. The family members with a valid mobile phone number will be enabled so that user can select the mobile number of that member if required. 5. If preferred, an existing template can be selected. Page 8 of 13
9 6. Or a free text message can be written into the Message field. 7. You can select to send SMS at a certain time. 8. Insert fields can be used to insert additional information from patient s record. 9. Press Ok to send SMS. Recalls (bulk messages, freehand or template) Using SMS messaging for recall reminders can represent a considerable saving when compared with sending letters or telephone calls in terms of both cost and staff time. For example, sending a recall letter is likely to cost a minimum of $0.50 when taking into account the cost of postage, paper, envelope, printing and the staff time putting the letters into the envelopes. Recall Contact list functionality can be used to send bulk SMS recall messages. 1. Ensure SMS Outbox document template has been setup via Setup > InOutBox > Outbox Documents Page 9 of 13
10 2. Link the SMS Outbox document template to the screening term that will be used for recalls via Setup > Recall/Screening > Screening Terms 3. To access the Recall Contact list go to Module > Recall/Screening > Recall Contact List, or use the icon. 4. Set the filter as required and press OK to generate the Recall Contact List. Page 10 of 13
11 5. Patients should have Mobile number field populated and an SMS Outbox document code should be visible in the SMS column. 6. Use the Send SMS button within the Recall Contact List to send bulk SMS recall messages. 7. Once the SMS is generated from the Recall Contact List, it will be available in the SMS Outbox or SMS Rejected screens depending on the status, Successful or Rejected. Query Builder Messages (bulk messages, freehand or template, demographic based) Query Builder can be used to generate bulk SMS messages to selected groups of patients in the same way that letters can be generated. Page 11 of 13
12 NOTE: The Id for merge and cell phone field need to be included in your query to enable the SMS button on the Data sheet view to become active and the merge to be effective. NOTE: It is also a good idea to use the NoSMS filter so as to exclude any patients who have indicated they do not wish to receive SMS messages. In the results pane it is necessary to identify the field which contains the mobile number. To do this, right click on the field and select from the drop down menu. To select all items, right click on the checkbox column and choose Select All ( duplicates removed) Click on the SMS button and the SMS compose screen will be displayed. Page 12 of 13
13 A message box will notify of the number of messages to be generated A message can either be typed in manually or a template used A record indicating SMS Query Builder message has been sent will be stored in patient s Daily Record. Preview Pane demonstrates history and audit. Note: The Preview pane is controlled by the small icon at the bottom of the screen toggle red for off, green for on Page 13 of 13
ManageMyHealth SMS Text Message Service User Guide. Medtech32. Version 20.0 (March 2012)
ManageMyHealth SMS Text Message Service User Guide Medtech32 Version 20.0 (March 2012) IMPORTANT NOTE Medtech recommends that all Medtech upgrades and database back-up and restore processes are performed
More informationSMS for REST Professional
RockendSMS Enhanced Integration SMS for REST Professional RockendSMS has newly designed and developed an upgrade to the way you send SMS through REST Professional V14 and above (RockendSMS Enhanced Integration).
More informationMoodleMobile Block. Adding MoodleMobile to your course
MoodleMobile Block This document describes how to add a MoodleMobile block to your course and use it to send text messages and emails to your students. Adding MoodleMobile to your course 1) Navigate to
More informationTo successfully initialize Microsoft Outlook (Outlook) the first time, email settings need to be verified.
TO: UAN CLIENTS FROM: UAN STAFF DATE: OCTOBER 8, 2008 SUBJECT: Steps for Initial Setup of Microsoft Outlook To successfully initialize Microsoft Outlook (Outlook) the first time, email settings need to
More informationOutlook Webb App quick guide
What is Outlook Web App 2010? Outlook Webb App quick guide Updated 7/17/2012 The Outlook Web App allows you to access your University e-mail and calendar from any computer that has Internet access via
More informationMicrosoft Outlook 2013 Workshop
Microsoft Outlook 2013 Workshop Course objectives: Manage correspondence and contacts efficiently Use the calendar effectively for appointments, meetings and events Customise Outlook settings View and
More informationOverview... 2 How to Add New Documents... 3 Adding a Note / SMS or Phone Message... 3 Adding a New Letter... 4. How to Create Letter Templates...
THE DOCUMENT MANAGER Chapter 14 THE DOCUMENT MANAGER CONTENTS Overview... 2 How to Add New Documents... 3 Adding a Note / SMS or Phone Message... 3 Adding a New Letter... 4 How to Create Letter Templates...
More informationOutlook Email. User Guide IS TRAINING CENTER. 833 Chestnut St, Suite 600. Philadelphia, PA 19107 215-503-7500
Outlook Email User Guide IS TRAINING CENTER 833 Chestnut St, Suite 600 Philadelphia, PA 19107 215-503-7500 This page intentionally left blank. TABLE OF CONTENTS Getting Started... 3 Opening Outlook...
More informationBaylor Secure Messaging. For Non-Baylor Users
Baylor Secure Messaging For Non-Baylor Users TABLE OF CONTENTS SECTION ONE: GETTING STARTED...4 Receiving a Secure Message for the First Time...4 Password Configuration...5 Logging into Baylor Secure Messaging...7
More informationOWA - Outlook Web App
OWA - Outlook Web App Olathe Public Schools 0 Page MS Outlook Web App OPS Technology Department Last Revised: May 1, 2011 Table of Contents MS Outlook Web App... 1 How to Access the MS Outlook Web App...
More informationUsing Ad-Hoc Reporting
Using Ad-Hoc Reporting The purpose of this guide is to explain how the Ad-hoc reporting function can be used to produce Management Information from client and product data held in the Key. The guide will
More informationInfinite Campus: Using the Teacher Messenger Functions. Step 1: Log in to Infinite Campus and select the Messenger folder from the menu on the left.
Infinite Campus: Using the Teacher Messenger Functions Log in to Infinite Campus and select the Messenger folder from the menu on the left. Choosing the Message Type Failing Grades: Allows you to send
More information2010 Document Template Administration. User Guide. Document Template Administration
User Guide Document Template Administration Page 1 Document Template Administration and Related Features: Features and Related Topics: 1 Document Template Administration:...3 2 Creating a New E-Mail Document
More informationMS OUTLOOK 2007 E-MAIL
MS OUTLOOK 2007 E-MAIL CREATE, SEND, READ, AND RESPOND TO E-MAIL MESSAGES An e-mail address consists of a user ID and a host name, separated by the @ symbol (userid@host name). You can SEND AND RECEIVE
More informationUse the Navigation Pane This section covers items like: Changing the size of the Navigation Pane Minimising and expand the Navigation Pane
Level 2 Outlook Introducing Outlook Explore the Outlook modules The different elements of the Outlook program window The different modules that make up Outlook Use the Navigation Pane Changing the size
More informationKPN SMS mail. Send SMS as fast as e-mail!
KPN SMS mail Send SMS as fast as e-mail! Quick start Start using KPN SMS mail in 5 steps If you want to install and use KPN SMS mail quickly, without reading the user guide, follow the next five steps.
More informationOutlook Web Application (OWA) Basic Training
Outlook Web Application (OWA) Basic Training Requirements to use OWA Full Version: You must use at least version 7 of Internet Explorer, Safari on Mac, and Firefox 3.X (these two achieve 99 percent feature
More informationVodafone Email Plus. User Guide for Windows Mobile
Vodafone Email Plus User Guide for Windows Mobile 1 Table of Contents 1 INTRODUCTION... 4 2 INSTALLING VODAFONE EMAIL PLUS... 4 2.1 SETUP BY USING THE VODAFONE EMAIL PLUS ICON...5 2.2 SETUP BY DOWNLOADING
More informationBulkSMS Text Messenger Product Manual
BulkSMS Text Messenger Product Manual 1. Installing the software 1.1. Download the BulkSMS Text Messenger Go to www.bulksms.com and choose your country. process. Click on products on the top menu and select
More informationLearning Services IT Guide. Access 2013
Learning Services IT Guide Access 2013 Microsoft Access is a programme which allows you to store a lot of information easily in the form of a database. For example you could create a database which stored
More informationViral Mail Profits. Mailing to the Max! User's Guide
Viral Mail Profits Mailing to the Max! User's Guide Welcome Welcome to ViralMailProfits where you can manage all your emailing systems from one place! This is what ViralMailProfits will do for you: Store
More informationModule One: Getting Started... 6. Opening Outlook... 6. Setting Up Outlook for the First Time... 7. Understanding the Interface...
2 CONTENTS Module One: Getting Started... 6 Opening Outlook... 6 Setting Up Outlook for the First Time... 7 Understanding the Interface...12 Using Backstage View...14 Viewing Your Inbox...15 Closing Outlook...17
More informationMICROSOFT OUTLOOK 2010 READ, ORGANIZE, SEND AND RESPONSE E-MAILS
MICROSOFT OUTLOOK 2010 READ, ORGANIZE, SEND AND RESPONSE E-MAILS Last Edited: 2012-07-09 1 Read Emails... 4 Find the inbox... 4 Change new incoming e-mail notification options... 5 Read email... 6 Change
More informationOffice 365 Employee Email San Jac Outlook 2013
Office 365 Employee Email San Jac Outlook 2013 Interface Overview 1. Quick Access Toolbar contains shortcuts for the most commonly used tools. 2. File tab (Backstage View) contains tools to manage account
More informationCopyright 2002-2006 Magic Pulse Ltd. All rights reserved.
1 Message Tab Copyright 2002-2006 Magic Pulse Ltd. All rights reserved. Kitomba has a new Message Tab with new features and functionality. Now with the Message Tab, you can: Check your incoming Text Messages
More informationStores copies of items you sent to others, by default. Stores items created offline that you want to send the next time you are online
Outlook Folders: All new messages are stored in Inbox unless rules are created. Stores copies of items you sent to others, by default Stores temporarily deleted items until you permanently delete or retrieve
More informationOutlook 2013 ~ e Mail Quick Tips
The Ribbon: Home tab New Email to send a new mail New Items to send a new mail, a new appointment, a new meeting, a new contact, a new task, a new Lync Meeting Ignore to ignore a request Clean Up to clean
More informationKroll Mail Module. Contents
Kroll Mail Module Contents Accessing the Mail Module... 1 Mail Screen Explained... 2 Creating a Distribution List... 3 Composing a Message... 6 Sending Broadcast Messages from Central Maintenance... 8
More informationExcel 2003: Ringtones Task
Excel 2003: Ringtones Task 1. Open up a blank spreadsheet 2. Save the spreadsheet to your area and call it Ringtones.xls 3. Add the data as shown here, making sure you keep to the cells as shown Make sure
More informationRecruiter s Resource Guide
Recruiter s Resource Guide First Edition 1.29.2015 Contents Section One Recruiting... 3 Accessing Team Georgia Careers... 4 My Setup Preferences... 5 Creating a Requisition... 6 Approving a Requisition...
More informationNew Features Guide SMS + Email Templates
New Features Guide SMS + Email Templates Fergus SMS & Email Templates Guide Version 1.2 Published 27/03/15 click a section to jump straight there 1. INTRODUCTION 5 2. OVERVIEW 6 3. CHANGES TO FERGUS 7
More informationWEBTIME CLEARING HOUSE Version 7.1.4
WEBTIME CLEARING HOUSE Version 7.1.4 Computer Arts, Inc. has created a module in Payroll to manage and track daily time to comply with reporting requirements for the Affordable Care Act. The Webtime Clearing
More informationHow to Send SMS Text Messages
How To Updated: 06/23/2011 2011 Shelby Systems, Inc. All Rights Reserved Other brand and product names are trademarks or registered trademarks of the respective holders. Beginning with Shelby v.5.10.1000
More informationThis guide provides step by step instructions for using the IMF elibrary Data - My Data area. In this guide, you ll learn how to:
This guide provides step by step instructions for using the IMF elibrary Data - area. In this guide, you ll learn how to: Access your favorite and recently used data reports. Make sure you receive email
More informationProduced by: Flinders University Centre for Educational ICT
Produced by: Flinders University Centre for Educational ICT Introduction to Outlook 2010 Contents Microsoft Online Services Sign-in to Outlook/Exchange... 2 Key Features... 3 Outlook Screen... 4 To-Do
More informationContact Manager and Document Tracking. CampusVue Student User Guide
Contact Manager and Document Tracking CampusVue Student User Guide Campus Management Corporation Web Site http://www.campusmanagement.com/ E-mail Information: Support: E-mail form on Web site support@campusmgmt.com
More informationShoreTel Communicator User Guide Professional
ShoreTel Communicator User Guide Professional Using Communicator for Basic Call Handling Features and Functions Making Calls Type Name of desired party or enter Extension Number in Quick Dialer When populated
More informationewebextra OfficeMate Integration User s Guide
ewebextra OfficeMate Integration User s Guide April 2014 2014 Eyefinity, Inc. All rights reserved. Eyefinity, OfficeMate, ewebextra, and ExamWRITER are registered trademarks of Eyefinity, Inc. All other
More informationUser Guide. Medtech32. GP2GP Patient Record Transfer (March 2012)
User Guide Medtech32 GP2GP Patient Record Transfer (March 2012) IMPORTANT NOTE Medtech recommends that all Medtech upgrades and database back-up and restore processes are performed by a Medtech Certified
More informationIntellect Platform - Tables and Templates Basic Document Management System - A101
Intellect Platform - Tables and Templates Basic Document Management System - A101 Interneer, Inc. 4/12/2010 Created by Erika Keresztyen 2 Tables and Templates - A101 - Basic Document Management System
More informationSetting your session preferences
What is Aspen? 7 Basic Steps 1 Setting your session preferences 2 Building the simulation 3 Entering the simulation environment 4 Using the workbook 5 Installing Unit Operations 6 Run Your Simulation 7
More informationOptomate Training Compendium Appointment Book Page 2
2. Appointment Book The Optomate Premier Series Appointment Book has been developed based on the Microsoft Outlook calendar. It offers a quick and easy method for finding and entering new appointments,
More informationHow do I set up the Best Practice Management Module?
How do I set up the Best Practice Management Module? This FAQ is intended to answer the common questions about setting up and configuring the Management Module of Best Practice Software. Management When
More informationEMAIL QUICK START GUIDE
IT Services Microsoft Outlook 2010 EMAIL QUICK START GUIDE Contents What is Outlook?...2 Quick Guide to Email...2 Create a new e-mail message...2 Forward or reply to an e-mail message...2 Creating new
More informationService Scheduler User Guide. Version 1.6 (Nov 2011) Service Scheduler is a product of ABit Consulting. All rights reserved.
Page 1 of 78 Page 2 of 78 Table of Contents Document Revisions... 7 Contact Information (Australia)... 8 Service Scheduler Basics... 9 Signing In... 9 Navigation... 9 Sort Columns... 10 Moving Columns...
More informationMEDGEN EHR Release Notes: Version 6.2 Build 106.6.20
10/18/2013 MEDGEN EHR Release Notes: Version 6.2 Build 106.6.20 Special Note: Comtron is excited to announce that over the next few weeks all of our Medgen products will be going through a rebranding process.
More informationMillennium SMS. Setup Guide. Version 1.01
Millennium SMS Setup Guide Version 1.01 Copyright Information 2013 Millennium by Harms Software Inc. All rights reserved. Every effort has been made to ensure that the information in this guide is accurate.
More informationewebextra OfficeMate Integration User s Guide
ewebextra OfficeMate Integration User s Guide September 2013 2013 Eyefinity, Inc. All rights reserved. Eyefinity, OfficeMate, ewebextra, and ExamWRITER are registered trademarks of Eyefinity, Inc. All
More informationRelease Notes. Medtech32 Australia. Version 9.3.1 Build 4711. July 2015
Release Notes Medtech32 Australia Version 9.3.1 Build 4711 July 2015 These Release Notes contain important information for Medtech32 users. Please ensure that they are circulated amongst all your relevant
More informationMicrosoft Outlook 2010
Microsoft Outlook 2010 Prepared by Computing Services at the Eastman School of Music July 2010 Contents Microsoft Office Interface... 4 File Ribbon Tab... 5 Microsoft Office Quick Access Toolbar... 6 Appearance
More informationIntroduction to Microsoft Access 2007
Introduction to Microsoft Access 2007 Introduction A database is a collection of information that's related. Access allows you to manage your information in one database file. Within Access there are four
More informationThe tool also provides an overview of date criteria set against all items within your module.
Date Management Tool What does it do? This tool allows tutors to view in one screen when items are available and change dates attached to more than one content item within a module at the same time. For
More informationBusinessMan CRM. Contents. Walkthrough. Computech IT Services Ltd 2011. Tuesday, June 1 st 2014 Technical Document -1015 Version 6.
Contents. Table of Figures... 2 Businessman Enterprise Overview... 3 System Settings... 3 Human Resources... 4 User Management... 5 Customers... 7 Prospects... 9 Document Management 9 Sales Dashboard...
More informationHenrico County Public Schools
Henrico County Public Schools Presents: The New Web Based E-Mail Solution DRAFT Table of Contents Table of Contents...2 Logging Into Outlook Web Access...4 Overview..5 Navigating the Outlook Components...5
More informationUser Guide. Trade Finance Global. Reports Centre. October 2015. nordea.com/cm OR tradefinance Name of document 8/8 2015/V1
User Guide Trade Finance Global Reports Centre October 2015 nordea.com/cm OR tradefinance Name of document 2015/V1 8/8 Table of Contents 1 Trade Finance Global (TFG) Reports Centre Overview... 4 1.1 Key
More informationHow To Use Cleanersmate Software On A Pc Or Mac Or Macbook Or Macintosh (For Pc Or Pc) With A Computer Or Mac (For Mac) With An Ipa Or Mac Xp (For A Mac) On A Computer With
User Guide Installation... 2 Using CleanersMate... 3 Initial Settings... 3 Clients... 3 Clients Summary Screen... 4 Adding a New Client... 4 Deleting an Existing Client... 4 Editing an Existing Client...
More informationUsing Webmail. Document Updated: 11/10. Technical Manual: User Guide. The Webmail Window. Logging In to Webmail. Displaying and Hiding the Full Header
Using Webmail Technical Manual: User Guide Webmail is supported in the following browsers: Windows Internet Explorer 6, Internet Explorer 7, Firefox 2, and Firefox 3 Mac OSX Safari 2, Safari 3, Firefox
More informationRadian Mortgage Insurance
LOS Interface Administrator/User Guide Radian Mortgage Insurance 2012 PCLender an LPS Company Contents Introduction... 3 Interface Features... 3 Interface Requirements... 3 Interface Considerations...
More informationConfiguring Thunderbird for Flinders Mail at home.
Configuring Thunderbird for Flinders Mail at home. Downloading Thunderbird can be downloaded from the Mozilla web site located at http://www.mozilla.org/download.html This web site also contains links
More informationRelease Notes. Medtech32. Medtech Fax Solution (for Windows 7 and later)
Release Notes Medtech32 Medtech Fax Solution (for Windows 7 and later) (June 2014) IMPORTANT NOTE Medtech recommends that all Medtech upgrades and database back-up and restore processes are performed by
More informationA guide to building networks and collaborating with providers using eclinicalworks P2P.
eclinicalworks P2P GUIDE Version 2.0 A guide to building networks and collaborating with providers using eclinicalworks P2P. eclinicalworks, October 2010. All rights reserved CONTENTS ABOUT THIS GUIDE
More informationUsing Webmail. Technical Manual: User Guide. Document Updated: 1/07. The Webmail Window. Displaying and Hiding the Full Header.
Using Webmail Technical Manual: User Guide The Webmail Window To save an attachment: 1. Click once on the attachment name. Or, if there are multiple attachments, click the Save icon to save all attachments
More informationOUTLOOK 2010 TIPS TABLE OF CONTENTS 1. SEND A BLIND CARBON COPY MARQUETTE UNIVERSITY IT SERVICES
OUTLOOK 2010 TIPS TABLE OF CONTENTS 1.Send a Blind Carbon Copy... 1 2. Change the view of the Outlook window... 2 3. Use Out of Office Assistant... 2 4. Create Rules... 4 5. Use Autocomplete... 5 6. Request
More informationMICROSOFT OUTLOOK 2011 READ, SEARCH AND PRINT E-MAILS
MICROSOFT OUTLOOK 2011 READ, SEARCH AND PRINT E-MAILS Lasted Edited: 2012-07-10 1 Find the Inbox... 3 Check for New Mail... 4 Manually check for new messages... 4 Change new incoming e-mail schedule options...
More informationIntroduction to Microsoft Access 2010
Introduction to Microsoft Access 2010 A database is a collection of information that is related. Access allows you to manage your information in one database file. Within Access there are four major objects:
More informationemarketing Manual- Creating a New Email
emarketing Manual- Creating a New Email Create a new email: You can create a new email by clicking the button labeled Create New Email located at the top of the main page. Once you click this button, a
More informationEmail -- Reading and Printing Email
Email -- Reading and Printing Email Checking for New Email By default, webmail checks for new email automatically. If you want to manually check for new email, click the Check Email button. Or, click the
More informationUsing Outlook web access.
Pages: 1 of 10 Using Outlook web access. Introduction...2 Accessing Webmail...2 Client Options...2 Premium Client Features...3 Initial Screen Premium Client...3 Similarities to Outlook Client...4 Inbox
More informationProject Management WalkThrough
PRACTICE CS Project Management WalkThrough version 2014.x.x TL 27715a (1/16/15) Copyright Information Text copyright 2004 2015 by Thomson Reuters. All rights reserved. Video display images copyright 2004
More informationCore Essentials. Outlook 2010. Module 1. Diocese of St. Petersburg Office of Training Training@dosp.org
Core Essentials Outlook 2010 Module 1 Diocese of St. Petersburg Office of Training Training@dosp.org TABLE OF CONTENTS Topic One: Getting Started... 1 Workshop Objectives... 2 Topic Two: Opening and Closing
More informationGuide to Using Outlook Calendar for Meeting Arrangements
Guide to Using Outlook Calendar for Meeting Arrangements Using Outlook Calendar to arrange meetings and share information on availability across the university can help to save time on administration and
More informationWhat is a Mail Merge?
NDUS Training and Documentation What is a Mail Merge? A mail merge is generally used to personalize form letters, to produce mailing labels and for mass mailings. A mail merge can be very helpful if you
More informationContact Manager HELP GUIDE
Contact Manager HELP GUIDE Monday Friday 8 am 7:30 pm, Saturday 9 am 5 pm, Sunday 9 am 1 pm Revised: June 3, 2014 Table of Contents Managing Contacts... 4 Create A New Contact... 4 Contact Name(s)... 4
More informationMicrosoft Outlook 2010 Hints & Tips
IT Services Microsoft Outlook 2010 Hints & Tips Contents Introduction... 1 What Outlook Starts Up In... 1 Sending Email Hints... 2 Tracking a Message... 2 Saving a Sent Item... 3 Delay Delivery of a Single
More informationMicrosoft Access 2010 handout
Microsoft Access 2010 handout Access 2010 is a relational database program you can use to create and manage large quantities of data. You can use Access to manage anything from a home inventory to a giant
More informationOrganizational Development Qualtrics Online Surveys for Program Evaluation
The purpose of this training unit is to provide training in an online survey tool known as Qualtrics. Qualtrics is a powerful online survey tool used by many different kinds of professionals to gather
More informationemobile Bulk Text User Guide Copyright Notice Copyright Phonovation Ltd
emobile Bulk Text User Guide Copyright Notice Copyright Phonovation Ltd Important Notice: The Information contained in this document is subject to change without notice and should not be construed as a
More informationUser Manual. Version 1.0.0.0. Yeastar Technology Co., Ltd.
User Manual Version 1.0.0.0 Yeastar Technology Co., Ltd. Table of Contents 1 Introduction 3 2 Installing MySMS Software 4 3 Managing MySMS 9 3.1 Accessing MySMS 9 3.2 Multi-User Accounts 10 3.3 Managing
More informationGuide to using Cumulus software (a.k.a., the Cumulus "client")
Guide to using Cumulus software (a.k.a., the Cumulus "client") January 2012 Stanford Law School s images database is in Cumulus a digital asset manager made by Canto Software http://www.canto.com. Stanford
More informationNEW USER MANUAL 1- LANGUAGE SELECTION.
NEW USER MANUAL In this manual we will guide you through the basic setup of your software. We will start by assuming that your Time Attendance terminal is already set-up and your software has been activated.
More informationIntroduction to Microsoft Access 2013
Introduction to Microsoft Access 2013 A database is a collection of information that is related. Access allows you to manage your information in one database file. Within Access there are four major objects:
More informationOutlook 2013 ~ Advanced
Mail Using Categories 1. Select the message that for the category. 2. Select the appropriate category. 3. The category color displays next to the message. Renaming Categories 1. Select a message. 2. Select
More informationOptum Patient Portal. 70 Royal Little Drive. Providence, RI 02904. Copyright 2002-2013 Optum. All rights reserved. Updated: 3/7/13
Optum Patient Portal 70 Royal Little Drive Providence, RI 02904 Copyright 2002-2013 Optum. All rights reserved. Updated: 3/7/13 Table of Contents 1 Patient Portal Activation...1 1.1 Pre-register a Patient...1
More informationEgress Switch Email Encryption User Guide
Egress Switch Email Encryption User Guide This guide explains how to use the Egress Switch email encryption software Egress Switch integrates with Microsoft Outlook to provide easy to use email encryption.
More informationEmail Basics. a. Click the arrow to the right of the Options button, and then click Bcc.
Email Basics Add CC or BCC You can display the Bcc box in all new messages that you compose. In a new message, do one of the following: 1. If Microsoft Word is your e-mail editor a. Click the arrow to
More informationBonita Open Solution. Introduction Tutorial. Version 5.7. Application Development User Guidance Profile: Application Developer
Bonita Open Solution Version 5.7 Introduction Tutorial Application Development User Guidance Profile: Application Developer Contents Introduction...5 Part 1. Tutorial Process Overview...6 Part 2. Begin
More informationhenry schein secure chart patient portal
henry schein secure chart patient portal s e t u p a n d u s e r g u i d e Contents Henry Schein Secure Chart Patient Portal Overview... 2 Setting Up the Henry Schein Secure Chart Patient Portal... 3 Activating
More informationCreating an Excel Spreadsheet Report
www.bsasoftware.com Pervasive Building Department Creating an Excel Spreadsheet Report If you track multiple jurisdictions, separate totals may be given for each of them. Please note: Spreadsheets are
More informationMicrosoft Outlook 2003 Quick How-to Guide
Microsoft Outlook 2003 Quick How-to Guide Microsoft Outlook 2003 Quick How-to-Guide This document is designed to be a quick guide for the most common tasks in Outlook. It is separated into different sections
More informationThis guide shows you how to configure each display option within the item editor.
Rank Order Item The Rank Order item is one of several Checkbox Survey question types (click here to view all Checkbox question types). The Rank Order item offers four different display options: Selectable
More informationSENDING EMAILS & MESSAGES TO GROUPS
SENDING EMAILS & MESSAGES TO GROUPS Table of Contents What is the Difference between Emails and Selltis Messaging?... 3 Configuring your Email Settings... 4 Sending Emails to Groups Option A: Tasks...
More informationAgency Manager Professional Software Manual
Agency Manager Professional Software Manual Table Of Contents Navigation Pane... 4 Management Console... 5 Company Details... 5 Company Bank Details... 6 VAT Rate... 6 Currency Setting... 7 Database Users...
More informationTable of Contents Chapter 1 INTRODUCTION TO MAILENABLE SOFTWARE... 3 MailEnable Webmail Introduction MailEnable Requirements and Getting Started
Webmail User Manual Table of Contents Chapter 1 INTRODUCTION TO MAILENABLE SOFTWARE... 3 MailEnable Webmail Introduction MailEnable Requirements and Getting Started Chapter 2 MAILENABLE KEY FEATURES OVERVIEW...
More informationApplicant Tracking System Job Aids. Prepared by:
Applicant Tracking System Job Aids Prepared by: Contents System Navigation and My Setup Information for Users... 1 Creating Requisitions... 4 Duplicating Requisitions... 6 Requesting an Approval... 7 Viewing
More informationInvoices arriving into school should be stamped and sent off to Accounts Payable, where they will be scanned into SAP
SAP Vendor Invoice Management - Guidance for Coders Invoices arriving into school should be stamped and sent off to Accounts Payable, where they will be scanned into SAP You will be notified of invoices
More informationGetting Started with Performance Management
Getting Started with Performance Management Welcome to SuccessFactors, our new performance management system. This guide will orient you to the selections of the system and overview of the features and
More informationWebSphere Business Monitor V7.0 Business space dashboards
Copyright IBM Corporation 2010 All rights reserved IBM WEBSPHERE BUSINESS MONITOR 7.0 LAB EXERCISE WebSphere Business Monitor V7.0 What this exercise is about... 2 Lab requirements... 2 What you should
More informationTo change the sending options, open the email to be sent and then go to the options tab on the ribbon.
Advanced email options When sending an email using Outlook, there are several additional options you can use to change the way the email is sent or how people can respond to it. The options which can be
More informationCatholic Archdiocese of Atlanta Outlook 2003 Training
Catholic Archdiocese of Atlanta Outlook 2003 Training Information Technology Department of the Archdiocese of Atlanta Table of Contents BARRACUDA SPAM FILTER... 3 WHAT IS THE SPAM FILTER MS OUTLOOK PLUG-IN?...
More informationHow To Log On To The Help Desk On Manageengine Service Desk Plus On Pc Or Mac Or Macbook Or Ipad (For Pc Or Ipa) On Pc/ Mac Or Ipo (For Mac) On A Pc Or Pc Or Mp
Service Desk Plus: User Guide Introduction ManageEngine ServiceDesk Plus is comprehensive help desk and asset management software that provides help desk agents and IT managers, an integrated console to
More information