Update to V10. Automic Support: Best Practices Josef Scharl. Please ask your questions here Event code 6262

Transcription

1 Update to V10 Automic Support: Best Practices Josef Scharl Please ask your questions here Event code 6262

2 Agenda Update to Automation Engine Version 10 Innovations in Version 10 Improvements in Version 10 Tips and Hints for Version 10 Skip Version 9.00A Update from 8.00A to 10 2 Please ask your questions here Event code 6262 Automic. All rights reserved.

3 Update to Automation Engine Version 10

4 Innovations in Version 10 New Automation Engine versioning x y z opt n Major release (main version) Minor release (minor version) Service Pack (patch) optional information, e.g. dev (developer build), beta (beta version) or hf.1 (hotfix 1) the unique number of the build x.y.z[+opt]+build.n Shows up in System Overview and in Log- and Trace files Check custom program and scripting, e.g. SYS_INFO 4 Please ask your questions here Event code 6262 Automic. All rights reserved.

6 Innovations in Version 10 Executable objects now include the option "Active Option Active is set per default / after update Task ends with ENDED_INACTIVE_OBJECT if option is not set Check back question when object is added to a Workflow and option is not set Remote status of executable objects Activity Window: Filter for remote status Output Scan tab: Status Text column sets a remote status Selective Statistics: New "Remote Context" tab Check the Release Notes Version 10 for more innovations 6 Please ask your questions here Event code 6262 Automic. All rights reserved.

9 Improvements in Version 10 Changed deactivation behavior 1. Workflows with active tasks cannot be deactivated 2. Tasks within a Workflow can only be deactivated by deactivating the top Workflow New command Deactivate (forced) overrules 2. New script element DEACTIVATE_UC_OBJECT Preventing multiple restarts Tasks can only be restarted once their previous restart has finished And some more Check the Release Notes Version 10 9 Please ask your questions here Event code 6262 Automic. All rights reserved.

12 Tips and hints for Version 10 Web Interface is no longer supplied Enterprise Control Center ECC Windows components Microsoft Visual C++ Redistributable Package Version 2010 is required Changes in database schema Several db steps Nothing with high duration time (as of SP2) 12 Please ask your questions here Event code 6262 Automic. All rights reserved.

13 13 Skip Version 9.00A

14 Skip Version 9.00A Update from 8.00A to 10 is supported Agents of version 8.00A (OS Agents) and of 9.00A are compatible with V10 Automation Engine New features and improvements for V10 Agents cannot be used User Interface V10 is not compatible with Server 8.00A 14 Please ask your questions here Event code 6262 Automic. All rights reserved.

15 New object type: Queue Automatically Groups will become Queues (JOBG QUEUE) Groups with the attribute Execution = Automatically (queue) will become queue objects Within objects, the group will be replaced by a queue Active groups and the tasks they contain finish without change Client-Queue The queue object CLIENT_QUEUE will be created automatically in each client The Client Queue will be set as default in all executable objects 15 Please ask your questions here Event code 6262 Automic. All rights reserved.

17 Workflow task properties: Pre- Conditions and Post- Conditions Conversion of Result - tab in Workflows Conditions in Result are being converted to Post-Conditions Changed behavior in Cancel Workflow : Version < 9.00A: Cancel Workflow only quits tasks in its own branch, parallel branches will continue Version >= 9.00A: CANCEL PROCESS FLOW quits the Workflow immediately Note: No conversion of currently running Workflows! Transport of older objects (Version < 9.00A) to V9 systems Automatic conversion when using Transport Case No conversion when using XML-import But possible when using ConvertResult.txt with DB.Load 17 Please ask your questions here Event code 6262 Automic. All rights reserved.

20 Further incompatible changes Extract (!) of Release Notes Version 9.00A Files of the UNIX-Agents are being shipped in lower case UNIX-Agents no longer consider the following parameters: WorkDirMatch subdirectories are being searched always FT_Owner User set in Login object will be used C-loader for java-agents (SAP, JMX, RA and SQL) no longer available for Windows Report of FileTransfers changed z/os Monitor section (CONSOLE) can no longer be started together with the Agent independent STC Object variable in tab Variables & Prompts : No more messages in activation protocol During restart the values of the object definition will be used Check the Release Notes Version 9.00A for more 20 Please ask your questions here Event code 6262 Automic. All rights reserved.

21 21 Go for the V10 Update Thank You

22 Introduce Automic Support Europe Support Team Europe.mp4

24 Kunden Profil Was ist das? Ihr sofortiger Benefit: Information basierend auf Ihrer individueller Automic Umgebung Leichter Zugriff auf diese Daten bei der Support- Ticket - Erstellung Leichte Datenerhebung mit dem zugehörigen Automic Tool Leichte Weitergabe als CSV per Zentrale Ablage im Support für Ihre individuellen Support Bedürfnisse Reduziert redundante Informationsnotwendingkein bei der Ticketeröffnung Erzeugt eine verbessertes Verständnis Ihrer individuell komplexen Automic Umgebungen im Support Viele weiter Vorteile sind im Projektrahmen bereits geplant! Automic.. All rights reserved.

25 Kunden Profil? Wie funktioniert es? 1. Laden Sie das Java tool aus der Knowledgebase herunter 2. Führen Sie den entsprechenden Job aus. Sie erhalten umgehend ein CSV (Automic System Overview, basierend auf Ihren User und Client Access Rechten) 3. Übermitteln Sie diese CSV Datei an den Automic Support (Keine call-home Funktion integriert!) 4. Sie haben für dieses System sofort alle Profile Based Support Benefits verfügbar! Automic.. All rights reserved.

26 Mehr Support Tools RUN-ID Data Collector sammelt alle Job bezogenen Informationen aus Ihrer Datenbank Trace Scheduler hilft Traces so zu shedulen dass nächtliche oder unregelmäßige Themen eingefangen werden Treffen Sie unsere Support Teams! Videos auf unserer Support Page Unsere Knowledge Base beinhalete bereits hunderte Artikel betreffend known Issues, Workarounds, Best Practices und White Papers. Das Download Center bietet alle Produkt Downloads, inklusive Software, Dokumentation und Beispielen. Automic.. All rights reserved.

27 Konnten wir Ihr Interesse wecken? Kontaktieren Sie uns am Support Stand während der Innovate!

29 Customer Profile Your immediate Benefit: Information on your individual Automic Environment Easy accessible for Support at Ticket creation Easy collectable with an Automic Tool Easy sharable as CSV per Centrally stored in support for your individual Support necessities Reduces information obligation at ticket Opening Creates better understanding of your individual complex Automic Environments at support Further Advantages to follow soon! Automic.. All rights reserved.

30 Customer Profile How Does it work? 1. Download the Java tool from the Knowledgebase 2. Execute the job and you will receive a CSV (Automic System Overview, based on your User and Client Access Rights) 3. Send the CSV file to Automic Support (no call-home functionality) 4. Have all Profile Based Support Benefits immediately for this System! Automic.. All rights reserved.

31 More Support Tools RUN-ID Data Collector collects Job related Information from the Database. Trace Scheduler helps to schedule Traces for issues with nightly or unregular occurrence. Check out our Videos on our Support Pages. Our Knowledge Base contains hundreds of qualified Articles on known Issues, Workarounds, Best Practices and White Papers. The Download Center provides all Product Downloads, including Software, Documentation and Examples. Automic.. All rights reserved.

32 Interested do be an Early Participator? Contact us at Support Stand during Innovate!

33 Please share your thoughts after completing the presentation, or at the Support Corner. Current Project State JULY 2014 We have set up a Java based Tool that creates a CSV file of your Automic System Overview. First the password of your Automic User needs to be encrypted. Put the encryption result into your configuration File. Then run the Report, it will be stored as CSV, containing the System Overview based on your Automic System Access Rights, Password stored securely. It does not contain a call-home functionality to Automic Company, your Report needs to be Updated and sent to Automic Support manually. We suggest to do that with each AE or Agent Update so Support is prepared for your next Enquiry. Finally, your Report will be imported into our Ticket System and is visible to our Support Staff. Automic.. All rights reserved.