Mentorship in Informatics & Health Information Technology (HIT):

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1 Mentorship in Informatics & Health Information Technology (HIT): Preparing the Next Generation Caterina Lasome, PhD, MBA, MSN, RN, CPHIMS President & CEO, ion Informatics, LLC Co-Chair, HIMSS NCA Student Mentorship Program Advisory Council, HIMSS Veterans Career Services Initiative

2 Objectives Introduce one example of a professional mentorship program Describe at least two goals of the student mentor program Identify components of the sample mentor program that may work in your organization List at least three roles and responsibilities for a mentor and a mentee Discuss at least two lessons learned or key takeaways to be sensitive to 2

3 Agenda Introduction to the HIMSS NCA Student Mentor Program Goals & Eligibility Sample Spring Schedule Frequently Asked Questions Roles and Responsibilities Lessons Learned 3

4 Student Mentorship Program Overview Four month program that runs FEB-MAY each Spring Volunteer mentors a mix of government and industry professionals Job Fair company participants volunteer and have early access to student recruits Intended to be the beginning of entre into the profession Technical skills important, but soft skills emphasized (ethics, networking, professionalism, communication, etc) 4

5 Student Mentorship Program Program Goals Teach professional skills and prudent behaviors that increase likelihood for career success in the health informatics and IT domains Develop peer relationships with individuals having similar career ambitions Create a knowledge sharing environment that advances understanding of health informatics and IT opportunities Provide a safe and non-threatening environment for learning and sharing Support the transition from student to HIT/informatics professional 5

6 Student Mentorship Program Eligibility HIMSS NCA members or student members (student membership $30/year) Local graduate students majoring in healthcare informatics and health IT-related degree programs (graduating in 2014) Academic and personal schedules allow for the necessary time commitment to participate in 80% or > meetings/activities Meet all initial program timelines for acceptance to the program 6

7 Sample Spring Schedule Group Meetings 4 group meetings Three are held prior to the monthly HIMSS NCA chapter meetings Attendance is strongly encouraged (mentors and mentees should make at least 3 of the 4 meetings) Possible worksite visits At the discretion of and in coordination with the Mentor Clear objectives to be identified and documented in advance 7

8 First Steps 1) Mentees: Prepare and forward a one paragraph bio (sample will be provided; include Name, School & Program, Work Experience, Interest in health IT and/or health informatics, and something interesting about yourself) Sign mentee pledge and block all program dates on calendar Both due NLT January 27, 2014 (for distribution in advance of 1 st meeting) 2) Mentors: Send a one paragraph bio that includes Name, Position, Short Bio ( speaker bio ) Block all program dates on calendar 3) Program Co-Chairs: Distribute bios to cohort 8

9 Speed Dating Mentor Program Kickoff & Pairing Exercise Review of bios in advance of meeting Get to know you! Mentors and peers participate in a speed dating exercise Start crafting the learning agenda 9

10 Post Kick-Off Key Dates & Activities NLT 10 FEB 14: Students to submit mentor preferences (top five) NLT 14 FEB 14: Mentor/Mentee pair assignments announced Prior to 20 FEB 14 Program Meeting: Hold first 1:1 mentor/mentee meeting and discuss/document goals and objectives for the program NLT 20 FEB 14: Mentees provide copy of goals and objectives, signed by Mentor, to Program Co-Chairs 10

11 Group Meeting #1 February 20, 2014 Agenda: Health Informatics & IT Career Panel Cover Letters, Resumes, and Interviewing tips Speakers/Facilitators: Two local recruiters who work specifically with health IT and informatics Provide min each of info on the topic then remaining time for Q&A Time: Prior to HIMSS NCA Chapter 11

12 Group Meeting #2 March 20, 2014 Agenda: Making the transition from student to informatics/hit employee Speakers/Facilitators: Panel of newly graduated informatics and health IT students who successfully navigated their transition to their new career field Provide 30 min of facilitated discussion followed by 30 min Q&A Prior to HIMSS NCA Chapter 12

13 Group Meeting #3 April 10, 2014 Agenda: Thriving in a multigenerational workforce Speakers/Facilitators: Executive business coach and industry professional Prior to HIMSS NCA Chapter 13

14 Group Meeting #4 April 17, 2014 Agenda: Jobs Fair Speakers/Facilitators: Invited local healthcare and health IT companies to set up a table and meet/interview the student candidates Time: 5:30-8:00 pm 14

15 Moving Towards Closure & Transition Goals & Objectives Document and describe the accomplishment of goals and objectives Signed by Mentor (in writing or electronically) Due to Program Co-Chairs NLT May 2,

16 Moving Towards Closure & Transition Executive Summary Report Document program plans, key learning opportunities, and take-aways or lessons learned (maximum 2-pages) Signed by Mentor (in writing or electronically) Due to Program Co-Chairs NLT May 2,

17 Moving Towards Closure & Transition Mentor Program Graduation Dinner Sharing among mentors and mentees Celebrate successes and pending graduations Lessons learned and value of experience Program feedback and suggestions Business dinner tips Date/Time: May 8, 2014, 6:00pm 8:30pm 17

18 Moving Towards Closure & Transition Program Evaluation Complete online survey and provide feedback on all aspects of the program Due within 10 days of program completion 18

19 FAQs Duration of Program February May 201X Frequency of Meetings 4 group events, Feb - May Numerous individual meetings between mentor/mentee Expenses Mentor program expenses (parking, etc) are not reimbursed, but graduation dinner is included Will I get a job from this program? Maybe 19

20 Roles & Responsibilities Mentee Be an active participant and an active listener Meet your deadlines Assess your needs and set your own objectives Undertake self-development tasks within a timeframe Show initiative, be assertive about what you want Be willing and able to look inward to identify strengths and weaknesses Be open to your mentor s influence and ideas Understand that the mentor is a busy professional Mentor Be accessible Show initiative Listen actively to the mentee Promote responsible decision making Motivate and support the mentee to achieve their goals 20

21 Skills of an Effective Mentor An effective mentor has been described as one who: M Manages the relationship E Encourages N Nurtures T Teaches O Offers Mutual Respect R Responds to the Mentee s needs From Clutterbuck, David. (1985) Everyone Needs a Mentor. Institute of Personnel Management, Bugbrooke, UK. 21

22 Lessons Learned Program fills a niche real world experience and issues Set and maintain high expectations (attendance, appearance, advance preparation, due dates, communications, spelling/grammar, professional conduct, networking, work ethic, etc.) Screen and select your mentors with discernment Not all pairs will bond and work well leverage others Feedback to local schools/faculty valued and appreciated Partner with Govt/Industry to cut costs and build the program Not everyone is going to make it (and that is OK) This is time intensive if you are going to do it well 22

23 THANK YOU LTC(Ret) Caterina Lasome, PhD, MBA, MSN, RN, CPHIMS President & CEO, ion Informatics, LLC Co-Chair, HIMSS Student Mentor Program, NCA Advisory Council, HIMSS Veterans Career Services Initiative Advisory Board, Defense Strategies Institute Board Member, and Director, Eastern Region, ANIA (202)

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