Transitioning from the Military to Healthcare IT February 29, 2016

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1 Transitioning from the Military to Healthcare IT February 29, 2016 Stefan Werdegar Coker Group

2 Learning Objectives Describe the steps taken from others who have transitioned from military to civilian healthcare IT. Identify professional development techniques for the transition: networking, interviewing and resume development. Understand the HIT landscape and emerging career opportunities.

3 Agenda HIT Career opportunities/market The Military Advantage The Military Disadvantage Resumes - three biggest mistakes References Networking and Resources The Interview Process Mistakes on Interviews Success Story

4 The Current Healthcare IT Environment for Military Candidates

5 Healthcare IT in the U.S. Rapid consolidation of hospitals and physician practices Move toward data/population health solutions IT leaders needed to drive innovation/value/new care models Lots of new HIT roles Increased focus on revenue cycle Focus on leveraging the investment made in EHR

6 Potential HIT Roles Hospital systems/physician groups/mso s ACO s Managed Care Groups Medical schools Interim International IT Technical support/product development Vendors/consulting/sales Associations/CMS/Government Clinical Informatics

7 The Military Advantage Physically fit Technologically advanced Often have strong IT/PM skills Financially affordable Easy to relocate Positive public support of military

8 The Military Disadvantage The Military Look Military Jargon Different Healthcare System Trapped in Trappings Difficulty with relationship building

9 Resumes A resume is a facilitation tool needs to be 70% A great resume will not get you a job A bad resume will eliminate you

10 Resumes - Biggest Mistakes Failure to delineate responsibilities & accomplishments Format errors - successive jobs at one employer Failure to demilitarize To many words and too long

11 References Hierarchy of References: Supervisor Peer Subordinate Other ( i.e. physician, consultant, auditor)

12 Networking THE ONLY TECHNIQUE THAT IS SURE FIRE AND THAT WORKS!

13 Networking = Connecting With People How many ways can we connect with people? Are there really only six degrees of separation?

14 Networking Resources Relatives Outlook Contacts Retired Military Officers HIMSS/HFMA/Other Directory University Alumni Associations LinkedIn Church Other Associations

15 Interviews Most important part of the job search process Two types of interviews: COURTESY INTERVIEWS REAL INTERVIEWS Should always be a conversation - never forced

16 Three Things to Know 1. Know the organization. 2. Know the hiring manager. 3. Know yourself.

17 Know Yourself Testing 360 Evaluation Understand your strengths and weaknesses

18 Anatomy of an Interview Arrive at the location ahead of time Arrive at the office for the interview exactly on time Be especially nice to the assistant Break the ice through prior research and/or observations about the office Dress your best

19 The Interview Discuss accomplishments at each position Focus on accomplishments needed by the organization in the future Ask strategic questions from your research It is a conversation!

20 Questions You May Be Asked 1. Situational- have you dealt with similar challenges? 2. Tell me about yourself? 3. Why are you the right person for the role? 4. How your military experience relates to their organization? 5. Ideas for what you would do in first 60 days?

21 Questions You Should Ask of All: 1. What is their ideal candidate? 2. What is the culture like? 3. How do they define success for the role? 4. Do they have any concerns? 5. What are some of the challenges facing this position?

22 Mistakes During Interviews Talking too much Not highlighting accomplishments Not asking for the next step Not building a report/connection Not showing enthusiasm Not explaining why you left a position Not explaining why you want the new position

23 Exiting Thank them for their time and hospitality What is the next step? Express interest in the job Follow up with hand written cards and s Link to them on LinkedIn

24 What If You Don t Get the Job Offer? Conduct yourself professionally Keep developing the relationship Ask for feedback

25 Evaluating Job Offers MONEY OPPORTUNITY ( Culture fit) LOCATION

26 Evaluating & Negotiating an Offer Know your worth in the market Know your required salary range Know the position s compensation range Compare locations and quality of life Be flexible Understand all the benefits they offer Compare the intangibles with the $$

27 The Road to Success: Follow the Road Signs H Work smart- not hard Network like crazy Get a career coach Prepare for your interviews Focus on personal development

28 Prepare 12 months out: Collect & organize evaluations, medals, etc. Talk with JAG about Post Government Employment Ethics Opinion Compile a detailed, performance based career file Build your resume Build contacts and references directory and stay in contact! Research military transition benefits, professional organizations and specialty groups HIMSS offers career development, job bank etc. DON T PROCRASTINATE!

29 Suggested Checklist: Prepare in advance Decide, create a plan and stay organized Do your homework and research Translate your resume & dress the part Be patient and have a schedule Be honest with everyone Be realistic Be nice; you never know who may offer you a job

30 Questions Stefan Werdegar Vice President Coker Group Austin, TX Phone:

31 Success Story Tim Schmoyer Chief Technology Officer Jericho Systems Corporation

32 My Lessons Learned Don t shortchange yourself! Transition Assistance Program Medical and Dental Exams VA Benefits Resume and job interviews Logistics for forever home Transition Leave It's common for recently separated service members to try several jobs within a few years of leaving the military, so don't feel pressured to find the perfect job right away. Consider starting your own small business!

33 Certifications and Credentials HIMSS Certified Professional in Healthcare Information and Management Systems IT professionals who facilitate the improvement of business practices using technology to support information management in and across healthcare settings, aligned with strategic objectives. This includes participating in planning, operations, and optimization of resources and business processes. AHIMA / CAHIIM bid=him s/programdirectory.aspx Health Information Management Health information management (HIM) professionals have skills and competencies in health data management, information policy, information systems, administrative and clinical work flow. HIM is focused on operations management essential to ensuring an accurate and complete medical record and cost effective information processing.

34 Education Programs and Assistance HIMSS Veterans Career Services Initiative VA Education and Training Licensing and Certification ng_certification.asp Entrepreneurship Training reneurship_training.asp Moving Forward ngforward/index.asp Health Informatics and Health IT Professional Education Program at UT Austin (Jericho Systems is a sponsor) Post-baccalaureate students receive unique, hands-on training in health informatics and health information technology. Students learn the basics of healthcare policy, healthcare economics, workflow and process redesign, project management, database fundamentals, health information exchange, interoperability and health informatics. This is a nine-week intensive training program designed to prepare graduates for a variety of exciting careers in Health IT.

35 Recommendations Focus on family and friends Lead by Example. Be, Know, Do. Learn your industry; put the time into your job Plan. Plan to succeed, don t plan to fail. 6 Ps and KISS. Most don t plan to fail, but they do fail to plan Network and Make friends Relationships are invaluable, people want to help We must let go of the life we have planned, so as to accept the one that is waiting for us" JOSEPH CAMPBELL

36

37 Questions Tim Schmoyer Chief Technology Officer Jericho Systems Corporation Dallas, TX Phone: Stefan Werdegar Vice President Coker Group Austin, TX Phone:

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