The On Demand Workforce: Accelerating Performance with Tablet Solutions. Margaret Franco Executive Director EMEA EUC Marketing

Transcription

1 The On Demand Workforce: Accelerating Performance with Tablet Solutions Margaret Franco Executive Director EMEA EUC Marketing

2 There is an Evolution in computing changing business forever 1.2B shipments of smart devices in B 3G+ Mobile Broadband subscribers globally by % use mobile to research prices before making a purchase The On Demand Age The Aware Consumer Location Price Expert Reviews User Reviews 2

3 You need an Evolved Workforce to keep up with the Aware Consumer The On Demand Workforce Informed Apps The On Demand Workforce Agile Security Contacts Collaborative Intranet Calendar Efficient 3

4 The Evolving Workforce Applying Pressure to IT Workforce requirements Always on, always connected My apps on any device My data on demand More aware, more agile Work as activity, not location The Sweet Spot Built for Business Tablet Easy Application Access Secure and Manageable IT requirements Reduce costs Improve security Simplify management Deploy applications Improve performance 4

5 Requirements for tablet use Business use is about much more than the device Application access Accessories for the job Touch-enabled productivity apps In-Office PC Experience True business usability Simplified app development Legacy app access Field Use Tools Vertical Specific Accessories Limited impact on IT Durable construction Business-class battery life Expandable memory Full-size inputs Enterprise-grade security Ease of management Simple app deployment 5 Enabling tablets in more business use cases

6 Dell s E2E Tablet Solution Improving workforce productivity Built for Business Simplified application access Business accessory ecosystem Robust services portfolio Business Rugged durability Range of configurations Optional enhanced Security Features Simplified integration and management Microsoft productivity applications Access to legacy Windows 7 apps Simplified application Deployment Ecosystem of key ISV s Docking stations and keyboards for PC experience Broad array of mobile productivity tools Field worker ruggedized peripherals Vertical specific accessories Windows 8 Boot Camp Application development services Configuration and deployment ProSupport 6

7 Tablets for the Evolving Workforce New technology trends drive revolution in computing Task Worker Companion Device Power App User Companion Device Knowledge Worker Primary Device/ Companion Device Specialized Use Primary Device Job Function Application Office Apps Intensive Apps Office Apps Collaboration Apps Light Apps Office Apps Collaboration Apps Job Function Application No Mobility No Remote Work Campus Mobility Remote Work Campus Mobility Remote Work Full Mobile Limited Office or + Thin Client PC PC Tablet Tablet Peripherals + + ISV Tablet 7

8 The Broad Tablet Opportunity Western European occupational segmentation Power App User Companion Device Knowledge Worker Primary Device Primary Device Specialized Use 113M 25M Professional 37M Management Admin Police and Fire Education Production Management Production Workers Retail Sales Food Service Social Service Construction Field Service Transportation Healthcare 8

9 Dell Tablet Solutions Enabling new levels of workforce productivity For collaboration among knowledge workers For better interaction with customers For case management in the field And enhanced student engagement To improve patient care Mobile Professionals Companion Computing Device Field Sales Customer Service Mobile POS Financial Services Field Service Claims Agents Project Management K-12 Higher Education Clinical Care Home Healthcare 9

10 Field Sales and Service Dell creates mobile application for BayWa Challenge BayWa s highly mobile sales and procurement staff created significant paperwork that had to be manually processed into SAP ERP. Tedious Paperwork Inefficient Process Slow Service Dissatisfied Customers Limited Jobs Per Day 10

11 Field Sales and Service Dell creates mobile application for BayWa Solution 11 Dell Application Services Created a Mobile App Improved access, security and usability with Dell Tablets Integrated into SAP ERP backend environment Workforce Productivity Increased Accuracy Improved Service

12 Field Sales and Service Dell creates mobile application for BayWa Result 12 Staff paperwork is reduced, accuracy is increased and manual processing is eliminated. Customer service has improved greatly through speed of service. Roland Jocham, Head of Controlling, Systems, and Billing within the Agricultural Branch at BayWa

13 Healthcare Dell improves patient care Challenge Deliver radiology images and key functionality to care givers in a flexible mobile application. Constrained Information Staffing Issues Delayed Care Inefficient Process Increased Costs 13

14 Healthcare Dell improves patient care Solution 14 Dell Application Services Created a Mobile App Improved access, security and usability with Dell Tablets Integrated into Healthcare Information System Improved Care Simplified Processes Reduced Costs

15 Healthcare Dell improves patient care Result Mobile diagnosis and triage improves care while allowing flexible staffing and collaboration opportunities. This approach improves care while reducing the cost of healthcare overall. 15

16 Dell Tablet Solutions End to End Solutions for Accelerating Workforce Performance Broad Use Cases Knowledge Worker Field Sales Simplified Application Access Dell Built for Business Tablets The On Demand Workforce Field Service Healthcare Access to Win7 Apps Touch Enabled Win8 Apps Durable Construction Swappable Batteries Aware, Agile Improved Process 16 Education Dell App Development Services Services and support Best in Class Security Peripheral ecosystems High Performance

17 Dell: The Power to Do More Mobile Powerful Secure Converged Connected Aware