Strategic Green Fleet Management for Municipalities
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- Kelly Campbell
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1 Strategic Green Fleet Management for Municipalities Sept 25, 2014 Speakers: Chris Hill, Senior Associate, Fleet Challenge Jim Vanderwal, Senior Manager, FBC
2 Strategic Green Fleet Management for Municipalities Epic Municipal Infrastructure Training Course 1002 EMIT14
3 What Do You Want To Be Known For? A trusted and valued supplier of high quality services that help users deliver their peak performance, OR Another internal source of mediocre service that gets in the way for no noticeable benefit.
4 What Council Wants Fleet Manager
5 Agenda for Day 1 What is Strategy? How is this different from Tactics? Case Study: Regional Municipality of New Caledonia Building a framework to find solutions Problem identification What needs to be addressed Strategy options for fleet management Developing tactics to implement the strategy by management function (Finance, Information Technology, Operations, Human Resources, Marketing and Communications)
6 Defining Strategy and Tactics 1. Situation: what have we got 2. Objective: what do we want 3. Strategy: what is the most effective way to get it 4. Tactics: how are we going to do it
7
8 Case Study Region of New Caledonia Fleet Services Division Read the case study on your own 20 minutes Developing a solution framework problem identification Group session: problem identification What needs to be addressed? individual study followed by group session WNTBA and Strategy Options Tactics by management function End of Day 1
9 Agenda for Day 2 Your Fleet What are your strategy options? Who controls fleet expenses? Tactics by management function - developing these for your own fleet situation Your Strategic Plan
10 Finance
11 Finance Establishing control and accountability for fleet expenses. Recovering costs through chargeback sufficient to cover all expenses including capital reserve funds. Adjusting lifecycle estimates to achieve lowest overall cost. Implementing line items in user budgets to enable users to control expenses. Investigating leasing as an alternative to cash purchase.
12 Information Technology Systems Data capture and input Reports produced 8 key performance measurements that matter to your users Budget management Benchmarking (OMBI and others)
13 Why Your Performance Measurements Don t Work 1. Don t understand the real purpose of performance measurement 2. Written in immeasurable language and disconnected from strategy 3. Can t find meaningful measures 4. Adhoc approach to implementing measures 5. You think you are special 6. Reports don t reveal the information on performance you really need 7. Reacting to point to point comparisons 8. Subjective decision-making fails to truly improve performance and you don t know why
14 What the User Wants 8 Key Performance Measures for Fleet 1. Suitable 2. Reliable 3. Safe 4. Affordable 5. Energy Efficient 6. Environmentally Friendly 7. Available 8. Compliant 1. Kilometers/year OR hrs 2. Work orders/year 3. Accidents/million km 4. $/km 5. Litres/100 km 6. Greenhouse gas/year 7. #labour hrs maint./year 8. CVOR rating
15 Operations Shop Hours In-house Mechanical Services Contracted (outside) services Parts Fuel Driver Training CVOR Compliance Procurement Remarketing
16 Human Resources Creating a high quality of life at work Labour relations with union staff Handling grievances and collective agreements Technical training for mechanics Non-union staff Succession planning
17 Marketing and Communications Fleet Strategic Plan Senior management/council approval Fleet Advisory Committee Green Fleet Plan ISO standards Membership in associations
18 Can t wait to sign up! October 7-8 Sudbury October Kingston November 5-6 London
19 To register
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