Services and Support. Related to Manufacturing, Assembly and Test Stands

Transcription

1 Services and Support Related to Manufacturing, Assembly and Test Stands

2 Services Kistler has the solution to meet your measurement requirements. More than just hardware, you are offered a comprehensive range of services related to the use of Kistler products. Please don't hesitate to contact us for any kind of support. Before and After Purchase Our portfolio of services is at your disposal from the day you make first contact. Long before you even think about buying anything we provide essential support in the form of advice, engineering and test measurements. A wealth of services, from simple hotline inquiries to comprehensive maintenance agreements, is also opened up after purchase if you decide on one of our solutions. Our Place or Yours We provide our services at the point of need. On your premises or your customer's site, in one of our Calibration or Training Centers, or in one of our production facilities whatever makes sense as the most efficient option for you. Global Service Management The global presence of the Kistler Group guarantees prompt, expert, worldwide support for your Kistler systems. Our service technicians are represented in all of world's commercial centers and speak your language. 2

3 Contents Kistler Services 4 Consulting and Engineering 5 Consulting, Planning and Engineering 5 Application Advice and Planning 6 On-Site Support 7 Support with Commissioning and System Optimization 7 Training and Courses 8 Force Measurement with Piezoelectric Sensors 9 Torque Measurements with Kistler Instrumentation 9 Measuring Machine Tool Cutting Forces 10 Basic Knowledge of maxymos, CoMo and DMF-P Product Families 10 NC Joining System and Force-Displacement Measuring System Courses for Operators and Users 11 NC Joining Systems Course Basic Knowledge and Practical Exercises 11 Conversion, Repair and Spare Parts 12 On-Site Service 13 Factory Repair 13 Kistler Calibration Service 14 Factory Calibration 14 In-situ Calibration 15 Calibration Service Calibration and Reference Equipment Test Equipment Web Services 29 Services on the Internet 29 Kistler CAD Download Service 30 Kistler Online-Support 30 Technical Literature 31 3

4 Kistler Services Technical Consulting Experienced specialists from all application sectors stand ready to help you. Kistler's consulting services focus on assistance with delineating the measurement task, developing the solution, choosing a suitable measuring system and designing the installation. Repair Service In the event of measuring chain damage or failure, Kistler experts play a key part in minimizing machine or production line downtime. Training Kistler undertakes meticulous in-service training of its engineers and technicians in its own Training Centre to keep their know-how at the cutting edge. We also hold regular seminars on special topics of interest to our customers. Calibration Kistler offers calibration services that ensures regular checking of measuring accuracy. This service can also be provided in-situ if required. Kistler also fully documents and archives individual sensor calibration dates and intervals. We also offer a range of calibration laboratory and in-situ calibration equipment. Test Equipment Kistler provides its customers with rental equipment that can be used to solve a specific application problem. Consulting and Engineering Application advice and design System optimization Preliminary and custom tests Commissioning Commissioning Related support Training Basic training System training Customer training Kistler Application Center Repair Service Product testing On-site diagnostics and repair Repair desk Spare parts Parts and accessories Calibration Service Factory calibration Accredited calibration (Swiss Calibration Service (SCS) or German Calibration Service (DKD)) In-situ calibration / calibration service Web Service Kistler CAD Download Service Software tools and firmware updates Information To keep customers up to date with all of the latest developments, Kistler displays expert know-how at exhibitions, trade fairs, conferences, symposia and customer seminars. Data sheets, instruction manuals, application descriptions and many other publications are available to them in hardcopy or electronic form. Engineering for special designs Development Installation Initial calibration Service and calibration seminars Workshops Operator and user training Replacement products Consumables Conversion Bridging repair equipment Machine capability analysis (MCA) Calibration equipment Maintenance agreements 4

5 Consulting and Engineering Consulting, Planning and Engineering Application Advice and Planning You are the specialist in your particular application we have decades of experience in developing measurement solutions. The earlier you get in touch with us, the more closely a measurement solution can be tailored to your application. We will gladly meet with you in the preliminary phase of the project to discuss a variety of solutions and arrive at a mutual system concept. Trust based on confi- dentiality is the cornerstone of a successful collaboration. Preliminary and Custom Tests Our specialists perform test measurements in our laboratories or on your site as required. This enables key parameters to be determined in the project planning phase, so basic technical requirements can be embodied in concept and design from an early stage. Engineering and Special Designs Our experienced development team can develop special solutions for you where standard products do not suffice. Advantages of Preliminary and Custom Tests + Measuring range and measurement results confirmed as early as the project planning phase + Technical feasibility clarified + System characteristics evaluated before any new technology deployed + Cost savings achieved through early optimization of design Kistler CAD Download Service Free access to 3D CAD models of Kistler products for designing your system: 5

6 Consulting and Engineering Application Advice and Design Kistler Engineers Design Alternative Solutions and System Concepts for You Requirements Provider 9981A1 Analysis, identification of various alternative solutions, setting up test programs, definition of requirements for components for specific solutions Availability of clear report Brief report, specification for special designs On Kistler's premises or on site, by agreement Kistler application specialist (engineer/technician) Preliminary and Custom Tests Requirements Provider Charge basis 9954FY Performance of custom preliminary tests or as designed by a Kistler application specialist Availability of test plan Brief report On Kistler's premises or on site, by agreement Kistler application specialist (engineer/technician), measurement technician According to time and effort Engineering and Special Designs Requirements Provider Charge basis 9981A2 Development of all types of special sensors and adapters, detailed development of alternative methods of mounting Kistler products in the customer's systems or test rigs Availability of definition of requirements Working drawings and mounting diagrams, cost estimate On Kistler's premises or on site, by agreement Kistler design team (engineer/designer) According to time and effort 6

7 On-Site Support Support with Commissioning and System Optimization Our experienced service technicians help you integrate the mechanical and control aspects of the Kistler system into your production line. The process and an evaluation strategy for quality assurance are specified jointly. The definitive parameter configuration, and quality limits in particular, are the responsibility of the user. The operator is then provided with introductory technical training on the station with troubleshooting tips. Advantages of System Optimization + Boosting of productivity through higher material efficiency, stable processes and improved product quality Advantages of Commissioning and Related Support + All components correctly mounted and connected + Systems optimally configured + Your employees familiarized with use of the system + Safe handling + Problems solved quickly on the spot + Competitive advantage and cost savings through quick and effective commissioning + Competitive edge and cost savings through systems tailored to your individual requirements Support with Commissioning Requirements Provider Charge basis Language 9956A1 The defined Kistler system is mounted in the customer's production installation for the first time and commissioned. The support provided by the Kistler service technician is tailored to the customer's resources. Introductory training of the customer's personnel in operating the system is also provided. Mounting and system specification available, materials and equipment available, preparation as agreed carried out None On site Kistler service technician According to time and effort English and/or local language System Optimization Requirements Provider Charge basis Language 9956A2 Development of proposals for optimizing existing systems. The objective is to boost productivity through shorter cycle times and improved material efficiency, and increase product quality through more accurate measurement. Evaluation of the proposals through trial runs with additional check measurements. Availability of clear report Brief report On site Kistler application specialist (engineer/technician) According to time and effort English and/or local language 7

8 Training and Courses Basic and Product Training, Special Application Sectors Industrial measurement is driven by the need for economy and efficiency. As your know-how and personal experience plays a part in solving measurement problems, customer training is becoming increasingly important. The courses are enriched by the active involvement of participants sharing their experiences. There is plenty of opportunity to discuss specific practical problems. Kistler's webpage allows you to gain an overview of the courses currently offered to our customers. Please visit for detailed information. Click the required country and then "Training". 8

9 Basic Courses Basic Course Force Measurement with Piezoelectric Sensors 9941-TM1 Course contents Design and principle of operation of piezoelectric force sensors Mounting and assembly Preloading and maximum allowable loads Direct force and force shunt measurement concept Design of measuring chains Signal processing from sensor to voltage output Training concept Presentations and practical exercises on models Target group Users, measurement technicians, designers and process plant engineers Number of participants As required by customer In one of Kistler's training rooms On the customer's site At a neutral location Course duration 1 day (9:00 am 4:30 pm) Language English and/or local language Charge basis Course fee per participant Training Objective The participant will be in a position to design, commission and maintain a force measurement system in their test setup or installation. Contents The basic course provides an introduction to piezoelectric measurement and gives participants important tips on sizing, mounting, cabling and operating torque sensors. Practice in handling torque measuring chains is provided in workshops. The various alternative methods of mounting are learned with reference to practical application examples. Torque Measurements with Kistler Instrumentation 9941-TM3 Course contents The basics of torque measurement technique Design and principle of operation of the different torque measuring systems Mounting and assembly Torsional vibration Couplings Maximum allowable loads Design of measuring chains Signal processing from sensor to voltage output Training concept Presentations and practical exercises on models Target group Users, measurement technicians, designers and process plant engineers Number of participants As required by customer In one of Kistler's training rooms On the customer's site At a neutral location Course duration 1/2 day (9:00 am 2:00 pm) Language English and/or local language Charge basis Course fee per participant Training Objective The participant will be in a position to design, commission and maintain a torque measurement system in their test setup or installation. Contents The basic course provides an introduction to torque measurement and gives participants important tips on sizing, mounting, cabling and operating torque sensors. Practice in handling torque measuring chains is provided in workshops. The various alternative methods of mounting are learned with reference to practical application examples. 9

10 Application Courses Advanced Manufacturing Application Course Cutting Force Measurement on Machine Tools 9941-M1 Course contents Basics of electric multicomponent force measurements Cutting forces and parameters in machining Fixed and rotating cutting force dynamometers Handling measuring systems and acquisition data Measurement interpretation Training concept Presentations and practical demonstrations and exercises on suitable machine tools Target group Technical personnel from the machining sector Number of participants As required by customer Kistler Instrumente AG, Winterthur, Switzerland On customer request in-situ, system availability provided Course duration 1,5 days (8:30 am 5:00 pm) Language English and/or local language Charge basis Course fee per participant Training Objective Participants will be able to perform unsupervised measurements on machine tools with piezoelectric cutting force dynamometers and interpret the data obtained from turning, milling and drilling processes. Contents This application course provides an introduction to cutting force measurement and allows the participants to gain initial experience with real measurements on machine tools. In addition to attending various lectures, the participants can perform measurements on machine tools under supervision. The resultant data is then discussed in the group and made available to the participants together with the course documentation. XY Monitoring Basic Knowledge of maxymos, CoMo and DMF-P Product Families 9941-M5 Course contents The Basics of XY Monitoring CoMo, DMF-P and maxymos families of products XY monitor control concepts Workshop: Practical setting up of a monitoring system Data export and QA concepts System housekeeping: backup, firmware update and troubleshooting Training concept Supervised hands-on training with simulators and demonstration units Target group Users, application specialists and system administrators Number of participants As required by customer In one of Kistler's training rooms On the customer's site At a neutral location Course duration 1 day (8:30 am 5:00 pm) Language English and/or local language Charge basis Course fee per participant Training Objective Participants will be able to design, implement and maintain a monitoring system. This includes measurement, evaluation strategy, QA concept, backing up and updating. Contents The course focuses on practical exercises with the maxymos, the DMF-P and the CoMo Control- Monitor system. Simulators and demonstration systems are available to course participants, but there is always also the possibility of investigating participants' application examples. 10

11 NC Joining System Courses Range of NC Joining System Courses Operators and User Courses for NC Joining Systems and Force-Displacement Measuring Systems 9941-M3 Course contents Design and composition of NC joining systems Basic concept and rules for operating system System calibration (force and displacement) Backing up system configuration Data export and QA concepts Software tools required for documentation Training concept Introduction to customer's own system Target group System operators, system administrators and QA managers Number of participants Up to 4 On customer's site Course duration 2 3 hours; several groups can be accommodated on each day Language English and/or local language Charge basis Course fee per participant Training Objective Trained technical personnel will be able to exploit the advantages of Kistler systems even more effectively. This includes interpreting and attributing changes in the measurement results. Machine faults and downtime will often be prevented in advance. Contents Tailored to prior knowledge and requirements. The focus is on the characteristics of the particular machine particularly evaluation and system diagnostics. NC Joining Systems Course Basic Knowledge and Practical Exercises 9941-M4 Course contents Basic characteristics and measurement fundamentals Parameter configuration from commissioning through to process optimization Basic concept and rules for operating system System calibration (force and displacement) Backing up and restoring system configuration Data export and QA concepts Software tools required for documentation Maintenance, design and implementation Training concept Presentation and practical exercises on demonstration units Target group System operators, system administrators, QA managers and service technicians Number of participants As required by customer In one of Kistler's training rooms On the customer's site At a neutral location Course duration 1 to 3 days / depending on agreed contents Language English and/or local language Charge basis Course fee per participant Training Objective Custom product training. Presentation and workshop. Key topics by agreement. Also suitable as a refresher course. Contents Contents tailored to prior knowledge, requirements and target group. General setting up and operation of system through system diagnostics to integration with the PLC of a machine. 11

12 Conversion, Repair and Spare Parts Product Testing, Spare Parts Ranges and On-Site Diagnostics Kistler's Service Department assists with replacement and recommissioning of components and systems. On-site repairs must be individually approved. Our application experts also provide support with conversion of machines and optimize the systems in conjunction with your technicians. System Adaptations Our measuring and joining systems can be flexibly adapted to meet changed application requirements. Kistler's Service Department supports you with the design work, with conversion or expansion, and with recommissioning of our systems. System Failure In the unexpected event of your Kistler system failure, you can rely on our Repair Service. You can benefit from the following individual services: On-site system diagnostics On-site component replacement Bridging repair equipment on request On-site repair Factory repair Bridging repair equipment on request Kistler Service Gives You the Edge + On-site diagnostics + Telephone support + Condition monitoring + Maintenance and repair + Ensuring long-term system availability + Factory repair + Equipment and component replacement + Remote maintenance 12

13 Conversion, Repair and Spare Parts On-Site Service Use on Customer's Site Service Charge basis Note Language 9956A3 On-site use of a service technician to repair test equipment, a measuring or an NC joining system According to time and effort Mechanical and electrical integration of our system and programming of the machine's controller are the responsibility of the customer. Qualified technical personnel must therefore be present over the period for which the service is used. English and/or local language Factory Repair Repair of Kistler Components 9997 Service Repair of system components in a Kistler Repair Center Charge basis According to time and effort 13

14 Kistler Calibration Service Established quality guidelines necessitate regular calibration of your sensors and measuring instruments. Calibration determines the relation between the measured value and a reference value. The measuring equipment used for calibration is traceable to national measurement standards and subject to internationally harmonized quality assurance. Calibration certificates document the values measured during calibration and the conditions under which it is carried out. Depending on the situation, one of the following is recommended in practice: Kistler factory calibration Kistler in-situ calibration What is calibrated? Kistler's Calibration Service carries out direct calibration of your: Force sensors and dynamometers Torque sensors Charge amplifiers NC joining systems with integral force monitoring Process forces in the force shunt mode or indirectly via the strain experienced by the machine's frame Custom partial ranges Custom setups and force application configurations How long does the calibration remain valid? Specification of calibration intervals is basically the responsibility of the user and depends on how often the produced workpieces are used and the extent to which they affect safety. Kistler Calibration Service Kistler offers a complete service covering every aspect of calibration: Test equipment calibration Accredited calibration laboratories (Swiss Calibration Service (SCS) and German Calibration Service (DKD), ANSI ASQ National Accreditation Board/ACLASS (US)) Comprehensive operational testing Wide-ranging certification documentation Calibration at a Glance Calibration leads to accurate and reliable measurements, internationally comparable measurements and mechanically compatible similar products Factory Calibration For factory calibration, a Kistler sensor or measuring amplifier is sent in by the customer to the nearest Kistler Service Center, which calibrates it in its laboratory. If a Service Center is not equipped to carry out the required calibration, it is automatically passed on to a competent Kistler laboratory. Reference standards must be calibrated in an accredited calibration laboratory. Kistler operates its own accredited calibration laboratories for its most commonly encountered measurands. Advantages of Factory Calibration + Standardized calibration under laboratory conditions + Continuous calibration over the entire measuring range + Direct availability of our factory infrastructure when repair or adjustment needed 14

15 Kistler Calibration Service In-situ Calibration The In-situ Calibration Service of the Kistler group ensures force calibration can be performed on the spot with minimum downtime whether this is in production, development or the test facility. What's the procedure involved? Your Kistler service technician brings the complete calibration unit right to the point of use. Calibration is best carried with the sensors mounted. This ensures all of the factors (force shunt, operating temperature, etc.) are taken into account. Calibration method In-situ calibration involves loading the frame of your machine under conditions that are as realistic as possible. The resultant output signal is recorded and compared with the reference signal measured at the same time. Depending on the mounting situation of the measuring system, different methods of calibration can be used: Operating point calibration Step by step calibration at several points Continuous calibration Calibration with adjustment Machine capability analysis The load is repeatedly increased to a predefined number of points to obtain information about the magnitude and scatter of the measured variable. This is used to determine and traceably certify the machine capability (Cm, Cmk, etc.). Measurement traceability One central requirement of quality assurance is traceability of the utilized measurement systems and references to national standards. Kistler's In-situ Calibration Service meets these DIN EN ISO 9000 requirements. What requirements have to be met? System availability ensured by your scheduling The ambient conditions at the point of calibration must not impermissibly affect calibration The systems must be clearly identifiable The force application options must match the required calibration method Advantages of In-situ Calibration + Minimization of the idle time of your measuring systems and machines + Costs reduced by assembling sensors in larger groups for calibration + No packing and shipment costs + No transport risks + Problems solved right on the spot + On-site expertise for service and questioning 15

16 Kistler Calibration Service Calibration Service Accredited Calibration for Force Sensors F z <200 kn Sensor type Force range/components 9950F1C Single-component force sensor Step by step calibration at room temperature Calibration certificate to ISO <200 kn/f z Calibration in accordance with test manual for specific Type and customer Kistler calibration laboratory (SCS 049) Factory Calibration for Single-Component Force Sensor F z <120 kn Sensor type Force range/components 9953F1C Single-component force sensor Continuous calibration at room temperature <120 kn/f z Calibration in accordance with test manual for specific Type and customer Calibration certificate Kistler calibration laboratory 120 kn < F z <400 kn Sensor type Force range/components 9951F1C Single-component force sensor Continuous calibration at room temperature 120 kn < F z <400 kn/f z Calibration in accordance with test manual for specific Type and customer Calibration certificate Kistler calibration laboratory 400 kn < F z <900 kn Sensor type Force range/components 9951F1Z1 Single-component force sensor Continuous calibration at room temperature 400 kn < F z <900 kn/f z Calibration in accordance with test manual for specific Type and customer Calibration certificate Kistler calibration laboratory F z >900 kn Sensor type Force range/components 9951F1Z2 Single-component force sensor Continuous or step by step calibration at room temperature (as required and possible) F z >900 kn/f z Calibration in accordance with test manual for specific Type and customer Calibration certificate Kistler calibration laboratory 16

17 Kistler Calibration Service Calibration Service Factory Calibration for Single-Component Force Sensor 9951F1Z-31 F z Sensor type Welding force calibration transmitter Step by step calibration at room temperature Force range/components <50 kn/f z Calibration in accordance with test manual for specific Type and customer F z Calibration certificate Kistler calibration laboratory In-situ Calibration 9955F1C7 Device type Unmounted sensors Specific to Type and application F z Force range Specific to Type and application Calibration as agreed Calibration certificate Cost According to time and effort In-situ 9955F1C-33 Device type Mounted sensors or indirect force measurement (for example, via strain) F z Specific to Type and application, also with adjustment and recalibration Force range Specific to Type and application Calibration as agreed Test record Cost According to time and effort In-situ 9955E Device type Charge amplifiers and monitors Specific to Type and application Charge range Specific to Type and application C U Calibration as agreed Calibration certificate Cost According to time and effort In-situ 17

18 Kistler Calibration Service Calibration Service In-situ Calibration F z Device type Force range Cost 9955F1C-32 NC joining systems Specific to Type and application, also with adjustment and recalibration Specific to Type and application Calibration as agreed Test record According to time and effort In-situ F z Device type Force range Cost 9955FU NC joining systems Machine capability analysis Specific to Type and application Calibration as agreed MCA certificate (Cm, Cmk) According to time and effort In-situ 18

19 Kistler Calibration Service Calibration Service Factory Calibration for Multicomponent Dynamometers and Force Plates 9951F3C F z Sensor type Multicomponent force sensor (load washers and quartz force links) Continuous calibration at room temperature F x Components F x, F y, F z Calibration in accordance with test manual for specific Type F y Calibration certificate Kistler calibration laboratory 9951F3C-35 F z Sensor type Multicomponent dynamometers and force plates Continuous force at room temperature F x Components F x, F y, F z Calibration in accordance with test manual for specific Type F y Calibration certificate Kistler calibration laboratory 9951F6C-35 F z Sensor type Multicomponent dynamometers and force plates Continuous force and torque calibration at room temperature M z M x F x Components F x, F y, F z, M x, M y, M z Calibration in accordance with test manual for specific Type Calibration certificate M y F y Kistler calibration laboratory F z Sensor type 9951F2C-37 Rotating cutting force dynamometer (RCD), 2 components M z Components Continuous calibration at room temperature F z, M z Calibration in accordance with test manual for specific Type Calibration certificate Kistler calibration laboratory F z 9951F4C-37 Sensor type Rotating cutting force dynamometer (RCD), 4 components M z F x Components Continuous calibration at room temperature F x, F y, F z, M z Calibration in accordance with test manual for specific Type F y Calibration certificate Kistler calibration laboratory 19

20 Kistler Calibration Service Calibration Service Factory Calibration for Multicomponent Dynamometers and Force Plates 9951F4C F z Sensor type Fixed cutting force dynamometer, 4 components Continuous calibration at room temperature M z F x Force range/components /F x, F y, F z, M z Calibration in accordance with test manual for specific Type F y Calibration certificate Kistler calibration laboratory 9951MC Sensor type Single-component piezoelectric reaction sensors, for example, Types , 9349A..., etc. M z Force range/components Continuous calibration at room temperature M z Calibration in accordance with test manual for specific Type Calibration certificate Kistler calibration laboratory Preliminary Work for Force Calibration of a Customer Setup Description Charge basis 9982F1 Initial work for first force calibration of a sensor setup provided by the customer As required: Preliminary checking Definition of Type Allocation of serial number Marking Production of calibration schedule Mounting/preloading Grinding Kistler calibration laboratory According to time and effort 20

21 Kistler Calibration Service Calibration Service Accredited Calibration of Torque (Strain Gage) 9950M1R M1R M1R318 Torque range N m Load steps (DIN 51309)/class 3/ /0,2... 0,5 8/0, ,1 M x 9950M1R M1R M1R518 Torque range N m Load steps (DIN 51309)/class 3/ /0,2... 0,5 8/0,1 General Data Sensor type Torque sensors and torque measuring flanges (strain gage), e.g. Types 4501A..., 4502A..., 4503A..., , 4520A... and 4510B... Step by step calibration at room temperature to DIN Calibration to DIN Calibration certificate to ISO Kistler calibration laboratory (DKD-K-37701) Reference standard measuring system for torque calibration 21

22 Kistler Calibration Service Calibration Service Factory Calibration of Torque (Strain Gage) M x 9951M1R M1R M1R71 Torque range N m , Measuring ranges Number of load steps Loading direction counter- and clockwise counter- and clockwise counter- and clockwise Load sequence upward upward upward Repetition none none none 9951M1R M1R M1R72 Torque range N m , Measuring ranges 2* 2* 2* Number of load steps Loading direction counter- and clockwise counter- and clockwise counter- and clockwise Load sequence upward upward upward Repetition none none none 9953M1R M1R M1R715 Torque range N m , Measuring ranges Number of load steps Loading direction counter- and clockwise counter- and clockwise counter- and clockwise Load sequence upward and downward upward and downward upward and downward Repetition 1 (upward) 1 (upward) 1 (upward) 9953M1R M1R M1R725 Torque range N m , Measuring ranges 2* 2* 2* Number of load steps Loading direction counter- and clockwise counter- and clockwise counter- and clockwise Load sequence upward and downward upward and downward upward and downward Repetition 1 (upward) 1 (upward) 1 (upward) General Data Sensor type Option of measuring chain calibration Torque sensors and torque measuring flanges (strain gage), e.g. Types 4501A..., 4502A..., 4503A..., , 4520A... and 4510B... Step by step calibration at room temperature Calibration to factory standard Calibration certificate Calibration of measuring chain in combination with measuring amplifier or display possible Kistler calibration laboratory * Only possible in the case of dual-range sensors 22

23 Kistler Calibration Service Calibration Service Accredited Calibration of Charge Q U 9950E1 9950E2 9950E3 9950E4 9950E8 9950E16 Number of channels Device type Charge amplifiers and monitors Calibration according to test manual for specific Type or customer Calibration certificate to ISO Kistler calibration laboratory (SCS 049) Factory Calibration of Charge Q U 9953E1 9953E2 9953E3 9953E4 9953E8 9953E16 Number of channels Device type Charge amplifiers, monitors and calibrators Initial inspection and operational testing incl. any adjustment Calibration and testing Test certificate/calibration certificate Kistler calibration laboratory 23

24 Kistler Calibration Service Calibration Equipment High-quality equipment is required for reliable calibration. Calibration is one of Kistler's long-established core competencies. Products achieving the particularly high degree of accuracy required have been developed in parallel with those for customer applications right from the outset A selection of the most frequently used calibration aids is to be found on the following pages. Calibration Equipment Calibration Set Technical Data Type Z21136A100 Type Z21136A101 Type Z21136A102 Calibration sensor Type 9343A Type 9363A Type 9383A Force range kn Provided equipment Press force sensor to customer requirements with Swiss Calibration Service (SCS) calibration Single-channel charge meter Type 5015A... with SCS calibration Accessories such as cables and mechanical adapters such as SCS calibration certificates and calibration manual Calibration certificate Calibration Set in Aluminum Case Features Comprehensive set in robust aluminum case for in-situ calibration. Can be equipped with other calibration sensors (force ranges) on request. 24

25 Kistler Calibration Service Reference Equipment Reference Quartz Force Link for Tensile and Compressive Forces, 2,5... 2,5 kn to kn Technical Data Type 9301BK Type 9311BK Type 9321BK Type 9331BK Measuring range kn 2,5... 2, Calibrated kn , measuring ranges , , , , , Technical Data Type 9341BK Type 9351BK Type 9361BK Type 9371BK Measuring range kn Calibrated kn measuring ranges , , , , Type 9301B Characteristics Excellent linearity ( 0,1 %) and SCS calibration make it particularly suitable as a reference sensor for calibration or as a factory standard. Applications Crash forces, impulses in undercarriages, impact testing, support and joining forces, quality control through measurement of forces on switches and monitoring of automatic assembly machines. Accessories Connecting cable Type 1631C Force distributing cap Type 9500A Flange Type 9504A Data sheet 9301B_ MN Press Force Calibration Sensor for Large Compressive Forces, ,5 MN to MN Technical Data Type 9931A1 Type 9931A2 Type 9931A3 Type 9931A4 Measuring range MN , Calibrated meas. ranges MN , Sensitivity pc/kn Type 9931A2 Characteristics Piezoelectric sensor for measuring quasistatic and dynamic compression forces in the meganewton range in large industrial presses Applications Mobile quartz force link for checking and calibrating compression forces in mechanical or hydraulic presses. Measuring the force distribution in large presses. Accessories Tapered flange Type 9588A3x Cover plate Type 9588A0x Connecting cable Type 1661A..., 1667B... Data sheet 9931A_ Reference Charge Meter for Piezoelectric Sensors Technical Data Type 5015A... Number of channels 1 Measuring range adjustment Continuous Measuring range FS pc ± Other Features SCS calibration is recommended for reference purposes Peak display Display of mechanical measurand Type 5015A... Characteristics Charge meter with LCD display and menu-driven operation; all important settings can be seen at a glance; direct display of measurement as well as maximum, minimum and average value. Applications Measurement of mechanical quantities (pressure, force and acceleration) with piezoelectric sensors. Accessories See data sheet Data sheet 5015A_

26 Kistler Calibration Service Test Equipment Press Force Sensor for Compressive Forces, N to kn Technical Data Type 9323AA 9323A 9333A 9343A Measuring range kn Calibrated kn , , , ,7 measuring range Permissible tensile force kn Sensitivity pc/n 9,6 3,9 3,9 3,9 Type 9323A... to 9383A... Technical Data Type 9363A 9383A 9393A Measuring range kn Calibrated kn , measuring range Permissible tensile force kn x Sensitivity pc/n 3,8 1,9 1,9 Characteristics Compact force sensor ready for mounting, flexible adaptation, central bore. Applications Sensor for monitoring joining processes, measuring compression forces in presses, and for testing machines. Accessories Flange Type 9580A... Force distr. cap Type 9582A... Adapter with female thread Type 9584A... Adapter with male thread Type 9586A... Data sheet 9323_ System for Measuring Electrode Force in Spot Welding Processes, kn to kn Type 9831C1... Technical Data Type 9831C1... Type 9831C2... Type 9831C3... Measuring range kn Calibrated meas. range kn Sensitivity V/kN 1 0,5 0,1 Output signal V ±5 ±5 ±4,5 Characteristics Minimum electrode distance of 3 mm, interchangeable inserts to fit different electrode shapes, highest standard of safety, mobile or stationary application, selectable measuring range. Applications Regular measurements for monitoring welding robots, optimizing welding gun service lives, servicing at inspection intervals, setting up stationary welding units and quality management (ISO 9001). Accessories Connecting cable Type 1500A35 Inserts Type 9426Bxx Welding and fastening monitor Type 5825A2 Welding force measuring case Type 9831C0001 Data sheet 9831C_ Type 9831C0001 Handheld Charge Amplifier Technical Data Type 5995A Measuring range pc ± Other features Peak display Display of mechanical measurand Characteristics Handy battery-operated design offering immediate display and evaluation, charge amplifier, preload tester and evaluation in a single device. Applications Force measurement with piezoelectric sensors. Regular monitoring measurements. Type

27 Kistler Calibration Service Test Equipment Strain Gage Force Sensor for Tension and Compressive Forces, 0, kn Technical Data Type 4576A0,5... Type 4576A1... Type 4576A2... Measuring range kn 0,5 1 2 Technical Data Type 4576A5... Type 4576A10... Type 4576A20... Measuring range kn Technical Data Type 4576A50... Type 4576A Type 4576A Measuring range kn Type 4576A... General Technical Data Sensitivity mv/v 1,5 (optional 1,0) Weight kg 0, Characteristics Robust, compact sensor for tension and compressive forces, continuous thread along the central axis for applying force by means of either a force distributing cap or an adapter for the particular application, very good value for money, force being measured must be applied without introducing torsion or shear force, mounting on ground and hardened bearing surfaces, secured through holes around the circumference. Applications Measuring static, quasistatic and dynamic joining and insertion forces, spring forces, cutting forces, measuring forces and monitoring in assembly, determining drilling machine feed forces. Accessories None Data sheet 4576A_ Strain Gage Miniature Force Sensor for Compressive Forces, 0, kn Technical Data Type 4577A0,1 Type 4577A0,2 Type 4577A0,5 Measuring range kn 0,1 0,2 0,5 Technical Data Type 4577A1 Type 4577A2 Type 4577A5 Measuring range kn Technical Data Type 4577A10 Type 4577A20 Type 4577A50 Measuring range kn Type 4577A... Technical Data Type 4577A100 Type 4577A200 Measuring range kn General Technical Data Sensitivity mv/v 1 Weight kg 0, ,2 Characteristics Robust, compact sensor for compressive forces, designed as a flat disc with force distributing cap to take compressive forces, very good value for money, force being measured must be applied concentrically without introducing shear force, mounting on smooth flat surfaces, hermetically sealed body. Applications Monitoring forces involved in press fitting, measuring static and dynamic compressive forces in process plant engineering, on production lines, in measurement and control systems, and manufacture of jigs and fixtures, even in confined spaces, suitable for use in harsh and corrosive industrial environment. Accessories None Data sheet 4577A_

28 Kistler Calibration Service Test Equipment Meter for Strain Gage Sensors Technical Data Type 4703B Number of channels 1 Measuring range adjustment 16 programmable measuring ranges Sensitivity mv/v Excitation voltage VDC 5 Supported sensors Force: Types 4576A... and 4577A... Torque: Type 4501A... Other features Electronic meter Type 4703B, shown with Strain gage miniature load cell Type 4577A... Characteristics General-purpose battery-operated meter designed to be used with strain gage sensors for validating forces indicated by measuring systems (DMF-P B100, DMF-P A300, DMF-P A300 NCF and DMF-P A310). Robust, battery-operated meter Minimum and maximum display Tare function Free choice of units Applications The meter is ideal for static measurement for validating force measuring systems. With torque sensors Type 4501A or passive reaction strain gage sensors, torque measuring systems can be checked. Accessories Hard-shell case, USB cable and screwdriver, batteries Data sheet 4703B_ Note Other products such as insulation testers, connecting cables, mechanical adapters, special cleaners, etc., may be found in our main catalog 'Process Instrumentation and Automation', Doc. No , and on our website. 28

29 Web Services Services on the Internet Kistler's website offers a series of free services for your benefit. These include: Public-domain documentation (product information, data sheets and other publications) from our website In addition to this documentation on open access, as a registered user you also have the following services available. More detailed documentation such as instruction manuals 3D CAD models of our products: kistler.partcommunity.com The latest firmware and software tools from our website: You have to register on the Kistler website as a user to gain access to these services. 29

30 Web Services Kistler CAD Download Service To enable integration of Kistler products into CAD designs, the Kistler CAD Download Services offers prospective and existing customers 3D CAD models free of charge. These can be quickly and easily downloaded from the internet and used directly in CAD designs. Twenty four different file formats are available for the numerous CAD systems. The service can also be employed to download data sheets in the form of PDF files and 2D drawings as DXF files. kistler.partcommunity.com: the Kistler PartCommunity The Kistler CAD download service can be accessed in three different ways: On the Kistler homepage > Produkte > Produktfinder using direct product links ("deep links") in the download Using the CAD product portal which can be accessed in 18 country domains and 5 languages Through the Kistler PartCommunity: CAD product portal in 18 country domains and 5 languages : Products links in the "Product Finder" section Kistler Online Support In addition to support by telephone, we also offer support via the internet. At present the following systems are being used: Remote maintenance with TeamViewer Internet telephony (VoIP) 30

31 Technical Literature Special Reprints and Application Brochures The Basics of Piezoelectric Measuring Technology Guide to the Measurement of Force Piezoelectric Theory Measuring with Crystals (book published by Verlag Moderne Industrie) ISBN ) Piezoelectric Sensors Extending Functionality and Simplifying Applications with Microelectronics Investigation of Piezoelectric Force Measuring Devices in Force Calibration and Force Standard Machines Dynamic Properties and Investigation of Piezoelectric Force Measuring Devices Anwendungsgerechte Kalibrierung von Drehmomentaufnehmern Monitoring of Manufacturing, Assembly and Testing Processes Electromechanical NC Joining Systems Monitored Press-Fitting and Joining Processes Process Monitoring for Better Quality and Increased Production Simple Monitoring of Joining Processes through Force-Strain Measurement Reliable Connection through Monitoring of Joining Forces From Sensor to Transmitter - Robust Industrial Sensors through Integration of Electronics General Force Measurement The ITEA Journal of Test and Evaluation, Force-limited Vibration Tests at JPL Monitoring of Resistance Welding Processes Electrode Force Measurement Spot Welds that Stay Force Measurement in Resistance Welding Force Monitoring Optimizes Resistance Welding and Related Joining Processes Monitoring of Cutting Processes New Rotating Dynamometer for High Speed Cutting Processes Advanced Cutting Process Analysis - Practical Experience with the Rotating High Speed Dynamometer Sensors and Signal Analysis in High Performance Cutting H3 - Metal Cutting Force Measurement The references are Kistler Group document numbers. Most of these documents are available for downloading from. Force and Moment Measurements in Aerodynamics and Aeroelasticity Using Piezoelectric Transducers Test Stand Systems Test Stand Systems for Electric Motors and Gearboxes in the Laboratory, Manufacturing and Quality Assurance Force Calibration Investigation of Piezoelectric Force Measuring Devices in Force Calibration and Force Standard Machines Electromechanical NC Joining Systems Compact Servomotor Actuator with Piezoelectric Force Monitoring Dr. R. Kumme, O. Mack Physikalisch-Technische Bundesanstalt, Braunschweig, Germany B. Bill, H. R. Haab, Dr. C. Gossweiler Kistler Instrumente AG 31

32 Kistler Worldwide Europe Austria Kistler GmbH Lemböckgasse 49f 1230 Wien Tel [email protected] Czech Republic/Slovakia Kistler, s.r.o. Zelený pruh 99/ Praha 4 Tel [email protected] Denmark Kistler Nordic DK Grønlandsvej Herfølge Tel [email protected] Finland Kistler Nordic AB Särkiniementie Helsinki Tel [email protected] France Kistler France ZA de Courtabœuf 1 15, avenue du Hoggar Les Ulis cedex Tel [email protected] Germany Kistler Instrumente GmbH Daimlerstrasse Ostfildern Tel [email protected] Italy Kistler Italia s.r.l. Via Ruggero di Lauria, 12/B Milano Tel [email protected] Netherlands Kistler B.V. Nederland Leeghwaterstraat DT Reeuwijk Tel [email protected] Spain Kistler Ibérica S.L, Unipersonal C/Pallars, 6 Planta Granollers Barcelona Tel [email protected] Sweden/Norway Kistler Nordic AB Aminogatan Mölndal Tel [email protected] Switzerland/Liechtenstein Kistler Instrumente AG Eulachstrasse Winterthur Tel [email protected] United Kingdom Kistler Instruments Ltd. 13 Murrell Green Business Park Hook, Hampshire RG27 9GR Tel [email protected] Asia America e Mat , Kistler Group China, People s Republic of Kistler China Ltd. Unit D, 24/F Seabright Plaza 9-23 Shell Street North Point Hong Kong Tel [email protected] India Kistler Instruments (India) Pvt.Ltd. 4B-15, 4 th floor, Crown Plaza, Sector-15 A, Faridabad Haryana/India Tel [email protected] Japan Kistler Japan Co., Ltd. 1F Yokoso Rainbow Tower , Kaigan, Minato-ku Tokyo Tel [email protected] Headquarters Switzerland Kistler Group Eulachstrasse 22, 8408 Winterthur Tel Fax [email protected] Korea, Republic of Kistler Korea Co., Ltd. Gyeonggi Venture Anyang Technical College Center , Anyang-Dong, Manan-Gu, Anyang-City, Gyeonggi-Do Tel [email protected] Singapore Kistler Instruments (Pte) Ltd. 50 Bukit Batok Street 23 #04-06 Midview Building Singapore Tel [email protected] Taiwan Kistler Instrumente AG, Taiwan Branch 5F.-17, No. 6, Lane 180 Sec. 6, Mincyuan E. Road Taipei 114 Tel [email protected] Thailand Kistler Instrument (Thailand) Co., Ltd. 26/56 TPI Tower, 20th Floor Nanglingee Rd., (Chan Tat Mai Rd.) Thungmahamek, Sathorn Bangkok Tel [email protected] USA/Canada/Mexico Kistler Instrument Corp. 75 John Glenn Drive Amherst, NY Tel [email protected] Australia Australia Kistler Instruments Australia Pty Ltd Unit 1.23/202 Jells Rd. Wheelers Hill, Victoria 3150 Tel [email protected] Other Countries Kistler Instrumente AG Export Sales Eulachstrasse 22, 8408 Winterthur Switzerland Tel [email protected] 32