EMERGENCY. Chapter 336 EMERGENCY MEASURES ORGANIZATION

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1 EMERGENCY Chapter 336 EMERGENCY MEASURES ORGANIZATION CHAPTER INDEX Article 1 ESTABLISHMENT Thunder Bay Emergency Measures Organization Article 2 PURPOSE - OBJECTIVE Continuity of operation - establishment of plans Coordination - department - services Cooperation - other authorities Facility - headquarters - control point - establishment Liaison - Department of National Defence Emergency response - courses - training Article 3 COMPOSITION Emergency Measures Organization - members Executive Committee - members Absence - Mayor - other - appointed member Article 4 EXECUTIVE COMMITTEE Policy - establishment Temporary employees - appointment Assignment - key staff - duties Budget - operating - capital - approval THUNDER BAY SEPTEMBER 2001

2 EMERGENCY MEASURES ORGANIZATION Financial assistance projects - preparation - submission Article 5 EMERGENCY PLANNING OFFICER Fire Chief - designate - report to General Manager Policy - implementation Purposes - objects - fulfilment Other duties - as directed Article 6 PLANNING COMMITTEE Composition - membership Departmental plans - formulation Recommendation - Executive Committee - policy decision Article 7 GENERAL PROVISIONS Terms of employment Secretary - supplied by Fire Service Annual cost Emergency - Mayor - authority Article 8 REPEAL - ENACTMENT By-law - previous Effective date Article 1 ESTABLISHMENT Thunder Bay Emergency Measures Organization An Emergency Measures Organization is hereby established to be known as the Thunder Bay Emergency Measures Organization. SEPTEMBER THUNDER BAY

3 EMERGENCY MEASURES ORGANIZATION Article 2 PURPOSE - OBJECTIVE Continuity of operation - establishment of plans The purpose and object of the Thunder Bay Emergency Measures Organization is to plan for the continuity of the physical operation of the participating municipal departments and to establish plans for the cooperation and mutual assistance between such municipal governments in the event of a national emergency or a peacetime natural emergency Coordination - departments - services The purpose and object of the Thunder Bay Emergency Measures Organization is to coordinate the emergency plans of the municipal departments and services having immediate responsibilities in the event of a national emergency or a peacetime natural emergency and to prepare plans for public survival Cooperation - other authorities The purpose and object of the Thunder Bay Emergency Measures Organization is to work in close cooperation with other authorities of participating municipalities, the Province of Ontario and the federal government who may be assigned to comparable duties Facility - headquarters - control point - establishment The purpose and object of the Thunder Bay Emergency Measures Organization is to establish a facility for use as a municipal emergency government headquarters to serve as a control point for emergency operations Liaison - Department of National Defence The purpose and object of the Thunder Bay Emergency Measures Organization is to maintain effective liaison with the appropriate Department of National Defence authorities in the area Emergency response - courses - training The purpose and object of the Thunder Bay Emergency Measures Organization is to conduct emergency response familiarization courses for the training of personnel who have an emergency role. Article 3 COMPOSITION Emergency Measures Organization - member The Thunder Bay Emergency Measures Organization shall consist of: THUNDER BAY SEPTEMBER 2001

4 EMERGENCY MEASURES ORGANIZATION (a) The Thunder Bay Emergency Measures Executive Committee; and (b) The Thunder Bay Emergency Measures Planning Committee. By-law , 13 January Executive Committee - members The Thunder Bay Emergency Measures Executive Committee shall consist of: (a) Mayor of the City of Thunder Bay; (b) One member of Thunder Bay City Council appointed by the Council; (c) Fire Chief; (d) City Manager; and (e) City Clerk. By-law , 13 January, 1997; By-law , 22 November Absence - Mayor - other appointed member If the Mayor or appointed member of Council is not in attendance, any other two members of Council designated by the Mayor may attend at and fully participate in a meeting to represent the municipality. Article 4 EXECUTIVE COMMITTEE Policy - establishment The Executive Committee shall have the duty, power and responsibility to establish policy for the Thunder Bay Emergency Measures Organization Temporary employees - appointment The Executive Committee shall have the duty, power and responsibility to appoint, from time to time, by resolution of the Committee, such temporary employees as may be required to assist in emergency planning Assignment - key staff - duties The Executive Committee shall have the duty, power and responsibility to name or assign key City staff as it may deem advisable to perform duties related to the continuity of municipal government and public survival and refer such appointment or assignment for approval of the Council. SEPTEMBER THUNDER BAY

5 EMERGENCY MEASURES ORGANIZATION Budgets - operating - capital - approval The Executive Committee shall have the duty, power and responsibility to prepare the operating and capital budgets for inclusion in the fire service budgets for Council consideration and to ensure that no expenses are incurred which are not included in the budget without the prior consent of the Executive Committee. In the case of a joint emergency planning project, prior approval of the provincial and federal authorities must be obtained to such a project before items of expense are incurred Financial assistance projects - preparation - submission The Executive Committee shall have the duty, power and responsibility to prepare and submit to the Emergency Planning Officer, and the Province of Ontario, the annual financial assistance projects to recover appropriate amounts of public funds in accordance with terms of the joint emergency planning projects agreement between the Province of Ontario and the Government of Canada. By-law , 13 January Article 5 EMERGENCY PLANNING OFFICER Fire Chief - designate - report to General Manager For administrative purposes, the Fire Chief or his or her designate assumes the position of the Emergency Planning Officer who will report to the City Manager. By-law , 13 January 1997; By-law , 22 November Policy - implementation The Emergency Planning Officer shall be responsible for the implementation of the policy as formulated by the Executive Committee Purposes - objects - fulfilment The Emergency Planning Officer shall be responsible for the fulfilment of the purposes and objects as more particularly set out in Article 2 of this Chapter Other duties - as directed The Emergency Planning Officer shall be responsible for the performance of other related emergency planning duties as directed by the Executive Committee. By-law , 13 January THUNDER BAY SEPTEMBER 2001

6 EMERGENCY MEASURES ORGANIZATION Article 6 PLANNING COMMITTEE Composition - membership The Planning Committee shall consist of persons, holding from time to time, the following positions or such alternates as may be designated by the City Manager: (a) City Manager; (b) General Manager of Transportation and Works; (c) Manager of Ontario Works; (d) General Manager of Planning and Building; (e) Manager of Facility Enterprises; (f) Fire Chief; (g) Police Chief; (h) General Manager of Telephone and Corporate Services; (i) Manager of Transit; (j) General Manager of Community Services; (k) City Clerk; (l) City Treasurer; (m) Manager of Human Resources; (n) General Manager of Thunder Bay Hydro; (o) Fire Chief - Thunder Bay Airport; (p) Medical Officer of Health - Thunder Bay District Health Unit; (q) One senior staff member from and appointed by each of the City hospitals; (r) One representative from and appointed by the Lakehead Region Conservation Authority; (s) Chairman of the Executive Committee; (t) One senior staff member from and appointed by the Lakehead Board of Education; SEPTEMBER THUNDER BAY

7 EMERGENCY MEASURES ORGANIZATION (u) One senior staff member from and appointed by the Lakehead Separate School Board; (v) Radiological Defence Officer; (w) Manager of Central Ambulance Communications Centre - Ministry of Health. By-law , 13 January 1997; By-law , 22 November Departmental plans - formulation The Planning Committee shall be responsible for formulating departmental plans for the continued functioning of municipal services which would be required in the event of an emergency Recommendation - Executive Committee - policy decision The Planning Committee shall, when policy decisions are required, submit the subject matter to the Executive Committee in the form of recommendations. Article 7 GENERAL PROVISIONS Terms of employment The terms of employment, working conditions and salary schedule for the Emergency Planning Officer, and such other employees of the Thunder Bay Emergency Measures Organization shall be within the framework of existing standards and schedules for municipal officials employed by the City of Thunder Bay for comparable responsibilities Secretary - supplied by Fire Service A secretary will be supplied from the office of the Thunder Bay Fire Service Annual cost The annual cost of operating the Thunder Bay Emergency Measures Organization shall be included in the Fire Service capital and operating budgets Emergency - Mayor - authority In the event of an emergency, the Mayor will have the authority to call out volunteers to assist municipal authorities to control the emergency and to alleviate distress when it had been determined that the personnel resources under the direct control of the municipalities have been committed to emergency operations and it is found that these are insufficient or inadequate to control the emergency. THUNDER BAY SEPTEMBER 2001

8 EMERGENCY MEASURES ORGANIZATION Article 8 REPEAL - ENACTMENT By-law - previous By-law of The Corporation of the City of Thunder Bay is hereby repealed Effective date This Chapter comes into force and takes effect on January 1, By-law , 13 January, SEPTEMBER THUNDER BAY

9 EMERGENCY Chapter 339 EMERGENCY PLAN CHAPTER INDEX Article 1 GENERAL PROVISIONS Emergency Plan - set out Declaration of emergency - authority Alert - issue - to EOCG General - description - location of City Air service - availability Freight rail service - availability Principal industries Emergencies - defined Emergency Plans Act - authority Emergency Operations Control Group - function Duty - familiarity - responsibility Department head - alternate - duties - applicable Department - agency - call-out - resource list Aim - coordinated response - life - property - preserved Implementation - assessment - responsibility - agency Implementation - where beyond department capability Implementation - by EOCG member - authority Article 2 EMERGENCY OPERATIONS CONTROL GROUP Direction - control - all emergency operation Composition - member - alternate THUNDER BAY SEPTEMBER 2001

10 EMERGENCY PLAN Aircraft accident - additional assistance Flood - additional assistance Forest fire - additional assistance Article 3 EMERGENCY ALERTING EMERGENCY OPERATIONS CONTROL GROUP Central communication - instruction to implement Member - alternate - call out Telephone service - inoperable - alerted by police Call-out - standby - instruction - decision Call-out - instruction Standby - instruction Emergency Operations Control Centre - primary Emergency Operations Control Centre - secondary Emergency Operations Control Centre - alternate Emergency Operations Control Centre - other Communication - disrupted - report - immediately Article 4 AIRPORT EMERGENCY Transport Canada - plan - activation Transport Canada - plan - City copy - updated City - plan - activation - additional assistance Article 5 HARBOUR EMERGENCY Harbour Commission - plan - activation Harbour Commission - plan - City copy - updated Harbour Master - on-site - coordinator City - plan - activation - additional assistance SEPTEMBER THUNDER BAY

11 EMERGENCY PLAN Article 6 FLOOD EMERGENCY Conservation Authority - plan - activation Conservation Authority - plan - City copy - updated Article 7 SNOW EMERGENCY Conditions - consultation - responsibility Conditions - escalating - City Manager - Mayor - alerted Office - municipal - closure - authority Notice - to department head - Chamber of Commerce News release - preparation - duty Accumulation - incapacitating - Emergency Plan Snowmobile - emergency use - authorization - required Declaration - by Mayor Volunteer - requested - through electronic media Volunteer - registered - dispatched from Fire Station Volunteer - vehicles - emergency use - only Article 8 EMERGENCY OPERATIONS CONTROL GROUP - DUTY Back-up communication - cellular telephone Site coordinator - appointed Message Control Centre - member dispatched Action - necessary - to minimize effects Support - administrative - logistic - direction - supply Expenditures - authorized - where required Information centre - establishment - for news releases Action - other - initiative - as required Dissemination of information - recorded - EOCG log Termination - emergency - personnel accounted for THUNDER BAY SEPTEMBER 2001

12 EMERGENCY PLAN Personnel list - check-off list - upon termination Log - each department - agency - maintained Article 9 MAYOR - DUTY Chair - Emergency Operations Control Group Consultation - with EOCG - declaration of emergency Declaration of emergency Evacuation - order - as required Solicitor General - notification News - public announcements - approval Assistance - requested - when required Update - to Council - emergency situations Termination of emergency - official declaration Log - action taken - maintained Article 10 CITY MANAGER - DUTY City Manager - EOCG Administrative matters - update - to Head of Council Information - up-to-date - to EOCG ensured Resources - additional requirement - determination Other action - as necessary - advice to EOCG Media arrangement - public announcement Expenditure - record - maintained Municipal records - safety - coordination - as required Log - action taken - maintained Article 11 FIRE CHIEF - DUTY Emergency Call-Out System - activation Fire-fighting operations SEPTEMBER THUNDER BAY

13 EMERGENCY PLAN Rescue operations - direction - assistance Fire Mutual Aid System - activation - as required On-site Fire Coordinator - appointed Spills - dangerous goods - response requirement Fax operator - supplied - to EOCG Emergency update - to EOCG Log - action taken - maintained Article 12 POLICE CHIEF - DUTY Emergency Alert System - activation On-site Police Coordinator - appointed - as required On-site command post - set up - as required Emergency area - sealed off Traffic control Evacuation - building - area Security - emergency - evacuation - reception area Additional assistance - arrangement - liaise - OPP Fatality - advice to coroner Flooding - water level watch Emergency update - EOCG Log - action taken - maintained Article 13 EMERGENCY PLANNING OFFICER - DUTY Electronic print board - assistance - EOCG Site Coordinator - appointment - ensure Notice - Emergency Planning - Solicitor General Municipal response - coordination Resource person - duty Assistance - recommendation - to Mayor THUNDER BAY SEPTEMBER 2001

14 EMERGENCY PLAN Executive Committee - Chair - advised of emergency Debriefing - upon termination Log - action taken - maintained Article 14 PUBLIC WORKS MANAGER - DUTY Emergency Alert System - activation Equipment - personnel - provided - as required Equipment - special - local basis - arrangement Utility - hazardous - disconnection - arrangement Engineering Department - call-out - liaison Structural damage - safety - advice Cleanup - repair - assistance Flashers - barricades - provision of Search and rescue - assistance Essential service - restoration - assistance Utilities - local - provincial - liaison Log - action taken - maintained Article 15 ENGINEER - DUTY Emergency Alert System - activation Expertise - technical data - supply Log - action taken - maintained Article 16 AMBULANCE SERVICE - DUTY Emergency Alert System - Plan - activation Triage - casualties - evacuation Resource - vehicle - personnel - responsibility Communication - Central Ambulance Centre Casualty - distribution - liaison SEPTEMBER THUNDER BAY

15 EMERGENCY PLAN Evacuation - hospital - other - transportation Ambulance service - information - to authority Log - action taken - maintained Article 17 CENTRAL AMBULANCE COMMUNICATION S CENTRE DUTY Emergency Alert System - Plan - activation Additional resources - responsibility Casualty - distribution - adequate - ensured Evacuation - hospital - other - coordination Ambulance service - information - to official St. John Ambulance - additional assistance Log - action taken - maintained Article 18 MEDICAL OFFICER OF HEALTH - DUTY Emergency Alert System - activation Health - medical services - coordination - liaison Information - health hazards - dissemination Public health matters - advice - to EOCG Mass immunization - provided - as required Water quality - alternate supply - requirement Evacuation advice - health reason - to Head of Council Other agency - government - notification Psychiatric counselling - provision of Log - action taken - maintained Article 19 HOSPITAL - DUTY Emergency plan - activation - as required Casualty - preparation - bed space - information THUNDER BAY SEPTEMBER 2001

16 EMERGENCY PLAN Red Cross Society - liaison - assistance Log - action taken - maintained Article 20 PUBLIC AFFAIRS MANAGER - DUTY Emergency Alert System - activation Inquiry centre - staffing - location Media facility - arrangement - location Dissemination - coordination of information Press conference - scheduling Press liaison support - on-site - provided Releases - preparation - City Manager - approval Briefing - Mayor - press conference Log - action taken - maintained Article 21 SOCIAL SERVICES - ADMINISTRATOR - DUTY Emergency Alert System - activation Alert - call-out - agency Clothing - lodging - food - family services - provided Registration - enquiry services - assistance Log - action taken - maintained Article 22 MINISTRY OF COMMUNITY AND SOCIAL SERVICES - DUTY Emergency Alert System - activation - on request Assistance - Social Services Department Log - action taken - maintained Article 23 TRANSIT DEPARTMENT - MANAGER - DUTY Emergency Alert System - activation Public transportation - effective control - established SEPTEMBER THUNDER BAY

17 EMERGENCY PLAN Transportation - as required Personnel - qualified - as required Reroute - public transportation - as required Casualty - evacuee - transportation - as required Additional service - liaison List - transportation - public - private sector Log - action taken - maintained Article 24 TELEPHONE DEPARTMENT - MANAGER - DUTY Emergency Alert System - activation Telephone line load control - activation Communication - provision - support Communication - back-up - provided Radio frequency - coordination Message Control Centre - established - supervisor Mobile communication post - established Amateur Radio Club - liaison Bell Canada - liaison Log - action taken - maintained Article 25 COMMUNICATIONS CENTRE - SUPERVISOR - DUTY Assistance - Manager - Telephone Department Message Control Centre - set-up - supervision Message - between Message Centre - EOCG Log - radio message - maintained Log - action taken - maintained THUNDER BAY SEPTEMBER 2001

18 EMERGENCY PLAN Article 26 THUNDER BAY HYDRO - GENERAL MANAGER - DUTY Emergency Alert System - activation Hydro services - restoration - coordination Advice to - EOCG - Hydro matter Disconnection - as required - public safety Alternate power source - arrangement Ontario Hydro - liaison Inventory - equipment - supplies - availability Log - action taken - maintained Article 27 AIRPORT MANAGER - DUTY Emergency Plan - activation Airline - federal department - liaison Technical data - provision of - arranged Log - action taken - maintained Article 28 MINISTRY OF NATURAL RESOURCES DISTRICT MANAGER - DUTY Forest fire - preliminary alert - to City officials Flood situation - notice - Conservation Authority Forest fire-fighting - flood control - provided Evacuation route - outside City - determination Rescue resource - provided - as required Return to area - authorization - on completion Log - action taken - maintained SEPTEMBER THUNDER BAY

19 EMERGENCY PLAN Article 29 LAKEHEAD REGION CONSERVATION AUTHORITY GENERAL MANAGER - DUTY Flood Warning Plan - activation Flood advisory - issue - to official - media Flood warning - issue - to official - media Technical data - provided Provincial flood emergency - recommendation Cancellation - flood advisory - warning - as required Log - action taken - maintained Article 30 PARKS AND RECREATION - MANAGER - DUTY Emergency Alert System - activation Equipment - personnel - provided - as required Accommodation - evacuee - at recreational facility Activity - planned - social - recreational - at centre Log - action taken - maintained Article 31 HUMAN RESOURCES - MANAGER - DUTY Emergency Alert System - activation Personnel - supply - demand - coordination Emergency Personnel Registration Centre - location Record - personnel request - allocation - maintained Emergency identification card - issue Transportation - worker - arrangement Assistance - Employment and Immigration Canada Log - action taken - maintained THUNDER BAY SEPTEMBER 2001

20 EMERGENCY PLAN Article 32 ANIMAL CONTROL - MANAGER - DUTY Emergency Alert System - activation Care - feeding - pet - livestock - left behind Apprehension - destruction - animal - escaped Log - action taken - maintained Article 33 CANADIAN RED CROSS SOCIETY - DUTY Emergency Alert System - activation Registration - inquiry - at centres Inquiry bureau - operation Blood donor clinics - establishment - control Operation - support First aid - assistance - at reception centre Social services - assistance - as required Log - action taken - maintained Article 34 ST. JOHN AMBULANCE - DUTY Emergency Alert System - activation First aid - provision of First aid - post - establishment - as required Ambulance - assistance - as required Reception area - assistance Evacuation - hospital - other facility - assistance Log - action taken - maintained Article 35 SALVATION ARMY - DUTY Emergency Alert System - activation - notice Social Services Department - cooperation SEPTEMBER THUNDER BAY

21 EMERGENCY PLAN Feeding requirements - direction - coordination Bedding - clothing - assistance Clergy assistance - provided - coordination Situation appraisal - to EOCG Log - action taken - maintained Article 36 CANADIAN COAST GUARD - DUTY Central Region Marine Contingency Plan - activation Search - rescue - services - provided Pollution incident - dangerous goods - investigations Clean-up operation Resource agency - to contractor - EOCG - other Log - action taken - maintained Article 37 LAKEHEAD SEARCH AND RESCUE UNIT - DUTY Emergency Alert System - activation Search - rescue - assistance - Emergency Coordinator Personnel - resource - list - to EOCG Log - action taken - maintained Article 38 LAKEHEAD AMATEUR RADIO CLUB - DUTY Emergency Alert System - activation Communication - provided - as required Operator - list - to Communications Officer Deployment - amateur radio operators - coordination Log - action taken - maintained Article 39 ENVIRONMENT CANADA WEATHER OFFICE - DUTY Meteorological information - supply - as needed THUNDER BAY SEPTEMBER 2001

22 EMERGENCY PLAN Forecast - special transport - dispersal - arrangement Evacuation report - broadcast Mobile weather unit - on-site support - as required Log - action taken - maintained Article 40 BOARDS OF EDUCATION - DUTY Emergency Plan - activation School - population - property - control - protection Student - held in school - instructed - as required Evacuees - reception area - school - designated Plan - coordinated - up-to-date - requirements Log - action taken - maintained Article 41 ONTARIO PROVINCIAL POLICE - DUTY Emergency Alert System - activation - upon request Assistance - Thunder Bay Police Log - action taken - maintained Article 42 RCMP - DUTY Personnel - vehicles - equipment - provided - on request Log - action taken - maintained Article 43 INDUSTRY - DUTY Chemicals - products - dangerous - information Hazard - safety precaution - clean-up - advice Emergency response team - support - on request Log - action taken - maintained Article 44 MEDIA - DUTY Information - to public - accurate - timely SEPTEMBER THUNDER BAY

23 EMERGENCY PLAN Public Affairs Manager - liaison Log - action taken - maintained Article 45 MINISTRY OF ENVIRONMENT AND ENERGY - DUTY Information - provided - upon request Procedure - recommendation - agency in charge Environmental damage - nature - extent Clean-up - disposal effort - evaluation Enforcement - duty imposed - responsible person Clean-up operation - administration Log - action taken - maintained Article 46 EVACUATION PROCEDURE Reception area - utilized Reception area - selection Evacuation area - perimeter - selection Evacuation order - Fire Department alert - signal Evacuation - alert - assistance - Police - as required Electronic media - assistance - for alert - route Authentication of alert - by Head of Council Article 47 REPEAL - ENACTMENT By-law - previous Effective date SCHEDULE Schedule A - Telephone Numbers - Municipal - Other THUNDER BAY SEPTEMBER 2001

24 EMERGENCY PLAN Article 1 GENERAL PROVISIONS Emergency Plan - set out The Emergency Plan set out in this Chapter shall come into effect forthwith Declaration of emergency - authority The Head of Council or designate as provided in the Plan is hereby empowered to declare an emergency Alert - issue - to EOCG Certain appointed officials or their designated alternates, as provided in the Plan, are empowered to cause an emergency alert to be issued to members of the Emergency Operations Control Group (EOCG) and to take action under the Emergency Plan where an emergency exists but has not yet been declared. By-law , 22 April, General - description - location of City The City of Thunder Bay is a major Canadian port situated on the northwestern shore of Lake Superior with a population of 112,000. Thunder Bay is the Heart of Northwestern Ontario and transportation centre of mid-canada. The city is serviced by both ocean-going and Great Lakes ships. Highway 11 runs West through Atikokan km, Fort Frances/International Falls km; Highway 17 runs northwest through Dryden km, Winnipeg km; Highway 527 runs north to Armstrong km; Highway runs east through Nipigon km where Highway 11 runs north to Longlac km and Highway 17 runs southeast to Sault Ste. Marie km, Toronto km and Highway 61 runs south to the U.S. border - 61 km, Duluth km and Minneapolis km Air service - availability Air service to major centres in Canada is provided by Air Canada, Canadian Airlines International, and to major centres in the United States by Bearskin Airlines. Air service to other points in northwestern Ontario is provided by Nordair, Air Ontario, NorOntario and Bearskin Airlines Freight rail service - availability Freight rail service is provided by the main line of C.P. Rail and a branch line of C.N.R. SEPTEMBER THUNDER BAY

25 EMERGENCY PLAN Principal industries The principal industries include grain handling and other port facilities, pulp and paper, manufacturing of subway coaches, truck trailers and area tourism which includes skiing, sports fishing and hunting Emergencies - defined Emergencies are defined as situations or the threat of impending situations abnormally affecting property and the health, safety and welfare of the community, which by their nature or magnitude require a controlled and coordinated response by all agencies. These are distinct from routine operations carried out by municipal agencies, e.g.. fire, police or public works departments, etc Emergency Plans Act - authority The Emergency Plans Act is the primary authority enabling passage of the by-law formulating this emergency plan, which will govern the provision of necessary services during an emergency. This plan also prescribes procedures under, and the manner in which, municipal employees and other persons will respond to an emergency Emergency Operations Control Group - function The Emergency Plans Act provides that the Head of Council may declare that an emergency exists in the municipality or in any part thereof and may take such action and make such orders as he or she considers necessary and are not contrary to the law to implement the emergency plan of the municipality and to protect the property and the health, safety and welfare of the inhabitants of the emergency area. Accordingly, it is clear that the principal function of the Emergency Operations Control Group, if assembled, is to assist the Head of Council in making and placing in effect any decisions and orders that are made to control and mitigate the effects of an emergency Duty - familiarity - responsibility All members of Council, Emergency Operations Control Group, and members of responding agencies should read the plan, know where their copy is kept and be familiar with their duties in the event of an emergency Department head - alternate - duties - applicable The duties listed in the plan for the department head are also applicable for their alternates and for their departments Department - agency - call-out - resource list In addition to this Emergency Plan, each responding department/agency will also have its own emergency plan, call-out and resource lists. THUNDER BAY SEPTEMBER 2001

26 EMERGENCY PLAN Aim - coordinated response - life - property - preserved The aim of the Emergency Plan is to establish a general plan of action for the coordinated response in the event of an emergency, or impending emergency, in order to preserve life, health and property Implementation - assessment - responsibility - agency It is the responsibility of the first responding agency at the scene of an emergency to assess the situation and to recommend whether this plan should be implemented Implementation - where beyond department capability If the size or seriousness of an emergency appears beyond the capability or responsibilities of the department/agency first responding at the scene the plan shall be put into effect Implementation - by EOCG member - authority Any member of the Emergency Operations Control Group, upon realizing the magnitude of an emergency or impending emergency warrants the plan s implementation, may do so. Article 2 EMERGENCY OPERATIONS CONTROL GROUP Direction - control - all emergency operation All emergency operations shall be directed and controlled by the Emergency Operations Control Group who will assemble at the Emergency Operations Control Centre Composition - member - alternate The Emergency Operations Control Group shall be comprised of the following persons or their alternates: (a) Mayor; (b) City Manager; (c) Fire Chief; (d) Police Chief; (e) Emergency Planning Officer; (f) Manager - Public Works Department; (g) Executive Director - Thunder Bay Ambulance; (h) Medical Officer of Health; SEPTEMBER THUNDER BAY

27 EMERGENCY PLAN (i) (j) Public Affairs Manager; Administrator - Social Services; (k) Manager - Transit Department; (l) Manager - Telephone Department; (m) General Manager - Thunder Bay Hydro Aircraft accident - additional assistance In the case of a major aircraft accident off the airport, the Airport Manager shall assist the persons set out in Section Flood - additional assistance In the case of a flood the District Manager, Ministry of Natural Resources and the General Manager, Lakehead Region Conservation Authority shall assist the persons set out in Section Forest fire - additional assistance In the case of a forest fire the District Manager, Ministry of Natural Resources shall assist the persons set out in Section Article 3 EMERGENCY ALERTING EMERGENCY OPERATIONS CONTROL GROUP Central communication - instruction to implement On receipt of instructions from a member of the Emergency Operations Control Group, City of Thunder Bay Central Communications ( ) will call out the Emergency Operations Control Group Member - alternate - call out All members of the Emergency Operations Control Group will be called or their alternates if the member cannot be contacted Telephone service - inoperable - alerted by police In the event telephone service is out, the Thunder Bay Police Force will contact the Emergency Operations Control Group by the most effective means Call-out - standby - instruction - decision Whichever member of the group gives the call-out instruction will decide if this is to be a call-out or standby and ensure that instructions are explicit. THUNDER BAY SEPTEMBER 2001

28 EMERGENCY PLAN Call-out - instruction The call-out instructions set out in Section will include: this is an emergency call-out. Please attend the Emergency Operations Control Centre at Standby - instruction The standby instructions set out in Section will include: this is an emergency standby call only. Please remain by your telephone until further notice, etc." (the standby call may also be made by one of the Emergency Operations Control Group members who could supply more information) Emergency Operations Control Centre - primary The primary Emergency Operations Control Centre is on the 3rd floor, Vickers Street Fire Station, 330 N. Vickers Street Emergency Operations Control Centre - secondary The secondary Emergency Operations Control Centre is the Thunder Bay Police Force Administrative Building, 425 Donald Street East Emergency Operations Control Centre - alternate An alternate Emergency Operations Control Centre is the North Central Fire Station, 60 S. Water Street Emergency Operations Control Centre - other Another alternate Emergency Operations Control Centre is the Mapleward Road Fire Station, corner of Government and Mapleward Roads Communication - disrupted - report - immediately Should the magnitude of an emergency be so extensive that communications are interrupted and it is apparent to the Emergency Operations Control Group members that a disaster has occurred, they are to proceed to the Emergency Operations Control Centre immediately. Article 4 AIRPORT EMERGENCY Transport Canada - plan - activation In the event of a major emergency at Thunder Bay Airport, Transport Canada will activate the Thunder Bay Airport Emergency Procedures (Emergency Plan) Transport Canada - plan - City copy - updated All City emergency responding departments will keep their copy of the plan updated and respond accordingly. SEPTEMBER THUNDER BAY

29 EMERGENCY PLAN City - plan - activation - additional assistance Should an emergency at the airport be of such magnitude that City departments require extra resources, Thunder Bay s Emergency Operations Control Centre and Emergency Plan may be activated to provide additional assistance to City departments and Transport Canada. Article 5 HARBOUR EMERGENCY Harbour Commission - plan - activation In the event of a major emergency in the Thunder Bay Harbour, Thunder Bay Harbour Commission will activate the Port of Thunder Bay Marine Emergency Plan Harbour Commission - plan - City copy - updated All City emergency responding departments will keep their copy of the plan updated Harbour Master - on-site - coordinator The Harbour Master will be the on-site coordinator unless he or she delegates the position City - plan - activation - additional assistance Should an emergency in the harbour be of such magnitude that responding City departments require extra resources, Thunder Bay s Emergency Operations Control Centre and Emergency Plan may be activated to provide additional assistance to City departments and Thunder Bay Harbour Commission. Article 6 FLOOD EMERGENCY Conservation Authority - plan - activation In the event of a flood or anticipated flood, the Lakehead Region Conservation Authority will activate their Flood Warning System (Emergency Plan) Conservation Authority - plan - City copy - updated All City emergency responding departments will keep their copy of the plan updated and utilize the information in a flood situation. THUNDER BAY SEPTEMBER 2001

30 EMERGENCY PLAN Article 7 SNOW EMERGENCY Conditions - consultation - responsibility In the event of a possible snow emergency, which will be based on a weather warning by Environment Canada and a serious buildup of snow, the Emergency Planning Officer or alternate will consult with Environment Canada s Weather Office and the Manager of Public Works Conditions - escalating - City Manager - Mayor - alerted If it appears that snow conditions will continue or escalate, the Emergency Planning Officer or alternate will alert the City Manager and the Mayor Office - municipal - closure - authority The City Manager, if conditions warrant, will authorize the closing of non-emergency municipal offices Notice - to department head - Chamber of Commerce The City Manager will arrange for all department heads to be notified and advise the Chamber of Commerce that they consider requesting local business establishments to close in order to permit employees to proceed home News release - preparation - duty The City Manager and Emergency Planning Officer will, in consultation with the Managers of the Public Works and Transit Departments, assist the Manager of Public Affairs (Public Information Officer) in the preparation of news releases Accumulation - incapacitating - Emergency Plan If snow accumulation continues so that snowploughs cannot keep main arteries open or if emergency vehicles are incapacitated due to impassable streets, the Emergency Operations Centre will be activated according to the Emergency Plan Snowmobile - emergency use - authorization - required The utilization of snowmobiles for emergency use must be first authorized by the Mayor because their use is controlled under by-law Declaration - by Mayor If conditions warrant, the Emergency Planning Officer, or alternate, will obtain permission from the Mayor by requesting him or her to declare a snow emergency. SEPTEMBER THUNDER BAY

31 EMERGENCY PLAN Volunteer - requested - through electronic media Snowmobile and four-wheel drive volunteers will be requested through the electronic media Volunteer - registered - dispatched from Fire Station Snowmobile and four-wheel drive volunteers will register with and be dispatched by the respective Platoon Chiefs from each Fire Station Volunteer - vehicles - emergency use - only The snowmobiles and four-wheel drive vehicles for volunteers will be used strictly for emergency purposes. Article 8 EMERGENCY OPERATIONS CONTROL GROUP - DUTY Back-up communication - cellular telephone The Emergency Operations Control Group shall bring cellular telephones, where resources permit, to the Emergency Operations Centre for back-up communication Site coordinator - appointed The Emergency Operations Control Group shall appoint a site coordinator Message Control Centre - member dispatched The Emergency Operations Control Group shall dispatch a member from their department with a portable radio to the Message Control Centre for communication or back-up communications where warranted Action - necessary - to minimize effects The Emergency Operations Control Group shall take such action as is necessary to minimize the effects of an emergency or disaster on the municipality and its inhabitants Support - administrative - logistic - direction - supply The Emergency Operations Control Group shall direct, coordinate and supply administrative and logistic support to all municipal departments and volunteer organizations in controlling the emergency or disaster Expenditures - authorized - where required The Emergency Operations Control Group shall be prepared to authorize the expenditure of municipal funds which are required for the preservation of life and health. THUNDER BAY SEPTEMBER 2001

32 EMERGENCY PLAN Information centre - establishment - for news releases The Emergency Operations Control Group shall establish an information centre for issuance of accurate releases to the news media and for issuance of authoritative instructions to the general public Action - other - initiative - as required The Emergency Operations Control Group shall take initiative on any action required which is not covered in the Emergency Plan Dissemination of information - recorded - EOCG log The Emergency Operations Control Group shall share information on the emergency and important action taken by each department/agency with other members of the Emergency Operations Control Group via the electronic print board or flip chart and retain the pages for record purposes, in the form of an Emergency Operations Centre log Termination - emergency - personnel accounted for The Emergency Operations Control Group shall ensure all personnel have been accounted for and advised of the termination of the emergency in order that no workers are left behind Personnel list - check-off list - upon termination Each agency should have a list of its personnel working during the emergency and use it as a check-off list at the termination of the emergency Log - each department - agency - maintained The Emergency Operations Control Group shall ensure all departments/agencies maintain their individual logs. Article 9 MAYOR - DUTY Chair - Emergency Operations Control Group The Mayor shall Chair meetings of the Emergency Operations Control Group Consultation - with EOCG - declaration of emergency The Mayor shall consult with members of the Emergency Operations Control Group and decide if an emergency should be declared Declaration of emergency The Mayor shall declare an emergency to exist if warranted. SEPTEMBER THUNDER BAY

33 EMERGENCY PLAN Evacuation - order - as required In a formal emergency, the Mayor shall order an evacuation of people from the danger zone in potentially life-threatening situations if warranted and recommended by the applicable experts in the Emergency Operations Control Group Solicitor General - notification The Mayor shall ensure the Solicitor General of Ontario has been notified of the declaration of an emergency News - public announcements - approval The Mayor shall approve news and public announcements Assistance - requested - when required The Mayor shall request assistance from Mayors and Reeves in neighbouring municipalities and/or from senior levels of government, when required Update - to Council - emergency situations The Mayor shall update Council on emergency situations Termination of emergency - official declaration The Mayor shall, if a declaration of an emergency has been proclaimed, make an official order that the emergency is terminated at the end of the situation Log - action taken - maintained The Mayor shall maintain a log of all action taken during an emergency. Article 10 CITY MANAGER - DUTY City Manager - EOCG The City Manager shall assume the role of Chief Administrator of the Emergency Operations Control Group Administrative matters - update - to Head of Council The City Manager shall update Head of Council on administrative matters Information - up-to-date - to EOCG ensured The City Manager shall ensure up-to-date information is obtained and displayed to the Emergency Operations Control Group at all times. THUNDER BAY SEPTEMBER 2001

34 EMERGENCY PLAN Resources - additional requirement - determination The City Manager shall determine if municipal resources are adequate or if additional resources are required Other action - as necessary - advice to EOCG The City Manager shall advise the Emergency Operations Control Group of any necessary actions that should be taken which are not covered in the Emergency Plan Media arrangement - public announcement The City Manager shall oversee media arrangements and the preparation and outflow of press and public announcements Expenditure - record - maintained The City Manager shall maintain a record of all expenditures for later cost-recovery, if warranted Municipal records - safety - coordination - as required The City Manager shall, if municipal records are in jeopardy, assign the Clerk or other persons to oversee their safety Log - action taken - maintained The City Manager shall maintain a log of all action taken during the emergency. Article 11 FIRE CHIEF - DUTY Emergency Call-Out System - activation The Fire Chief shall activate the Fire Department s Emergency Call-Out System Fire-fighting operations The Fire Chief shall conduct fire-fighting operations Rescue operations - direction - assistance The Fire Chief shall direct and/or assist rescue operations Fire Mutual Aid System - activation - as required The Fire Chief shall activate the Fire Mutual Aid System, if required On-site Fire Coordinator - appointed The Fire Chief shall appoint an on-site Fire Coordinator Spills - dangerous goods - response requirement The Fire Chief shall, in the event of a dangerous goods spill: SEPTEMBER THUNDER BAY

35 EMERGENCY PLAN (a) ensure the Ministry of the Environment and Energy and CANUTEC are contacted for any assistance required; (b) make available the applicable portions of the book entitled Dangerous Goods Guide to Initial Emergency Response to the Emergency Operations Control Group Fax operator - supplied - to EOCG The Fire Chief shall supply a fax operator for the Emergency Operations Control Group (Fire Department fax) Emergency update - to EOCG The Fire Chief shall keep the Emergency Operations Control Group updated on the emergency situation Log - action taken - maintained The Fire Chief shall maintain a log of all action taken during the emergency. Article 12 POLICE CHIEF - DUTY Emergency Alert System - activation The Police Chief shall activate the department s Emergency Alert System On-site Police Coordinator - appointed - as required The Police Chief shall, if appropriate, appoint an on-site Police Coordinator during the emergency On-site command post - set up - as required The Police Chief shall, if warranted, set up an on-site command post, either in existing facilities or in a mobile command post Emergency area - sealed off The Police Chief shall seal off the emergency area in the event such action is necessary Traffic control The Police Chief shall control traffic to facilitate the movement of emergency and evacuation vehicles Evacuation - building - area The Police Chief shall conduct the evacuation of buildings and areas authorized by the Head of Council. THUNDER BAY SEPTEMBER 2001

36 EMERGENCY PLAN Security - emergency - evacuation - reception area The Police Chief shall provide security in emergency zones, evacuation areas and reception centres Additional assistance - arrangement - liaise - OPP The Police Chief shall arrange for additional police assistance, if required and liaise with Ontario Provincial Police Fatality - advice to coroner The Police Chief shall advise the coroner in the event of fatalities and perform whatever additional responsibilities may be necessary under the Coroners Act and other statutes Flooding - water level watch The Police Chief shall, in the event of a flood or potential flood, provide water level watch to the Lakehead Region Conservation Authority officials Emergency update - EOCG The Police Chief shall keep the Emergency Operations Control Group appraised of the emergency situation Log - action taken - maintained The Police Chief shall maintain a log of all action taken during the emergency. Article 13 EMERGENCY PLANNING OFFICER - DUTY Electronic print board - assistance - EOCG The Emergency Planning Officer shall ensure the Emergency Measures Organization s Administrative Assistant has been called to act as a scribe on the electronic print board and to assist the Emergency Operations Control Group Site Coordinator - appointment - ensure The Emergency Planning Officer shall ensure the Emergency Operations Control Group appoint an Emergency Site Coordinator Notice - Emergency Planning - Solicitor General The Emergency Planning Officer shall advise Emergency Planning Ontario and the Ministry of the Solicitor General of the emergency Municipal response - coordination The Emergency Planning Officer shall coordinate municipal response. SEPTEMBER THUNDER BAY

37 EMERGENCY PLAN Resource person - duty The Emergency Planning Officer shall act as a resource person for equipment, advisors and volunteers and provincial and federal agencies Assistance - recommendation - to Mayor The Emergency Planning Officer shall recommend to the Mayor that assistance be requested from the provincial government, if required Executive Committee - Chair - advised of emergency The Emergency Planning Officer shall advise the Chair and the Thunder Bay Area Emergency Measures Organization s Executive Committee of the emergency Debriefing - upon termination The Emergency Planning Officer shall conduct a debriefing session following the termination of the emergency with all members of the Emergency Operations Control Group and representatives of other departments/agencies involved in the emergency Log - action taken - maintained The Emergency Planning Officer shall maintain a log of all action taken during the emergency. Article 14 PUBLIC WORKS MANAGER - DUTY Emergency Alert System - activation The Public Works Manager shall activate the department s Emergency Alert System Equipment - personnel - provided - as required The Public Works Manager shall provide municipal equipment and personnel as necessary Equipment - special - local basis - arrangement The Public Works Manager shall arrange on a local basis for the procurement of special equipment, e.g.. heavy duty cranes, pumps, etc Utility - hazardous - disconnection - arrangement The Public Works Manager shall arrange for disconnection of utilities which represent a hazard and keep a list of local suppliers and location of equipment in the event of an emergency. THUNDER BAY SEPTEMBER 2001

38 EMERGENCY PLAN Engineering Department - call-out - liaison The Public Works Manager shall call-out and liaise with the City s Engineering Department as required Structural damage - safety - advice The Public Works Manager shall advise the Emergency Operations Control Group when sustained damage to structures exceed safe limits Cleanup - repair - assistance The Public Works Manager shall provide assistance in cleanup operations and repair damages where there is a municipal responsibility Flashers - barricades - provision of The Public Works Manager shall provide flashers and barricades Search and rescue - assistance The Public Works Manager shall provide assistance in the search and rescue of trapped and injured people Essential service - restoration - assistance The Public Works Manager shall restore and obtain assistance in restoring essential services Utilities - local - provincial - liaison The Public Works Manager shall act as liaison with local and provincial utilities Log - action taken - maintained The Public Works Manager shall maintain a log of all action taken during the emergency. Article 15 ENGINEER - DUTY Emergency Alert System - activation The Engineer shall activate the department s Emergency Alert System Expertise - technical data - supply The Engineer shall work with the Public Works Department, supplying the applicable expertise and technical data Log - action taken - maintained The Engineer shall maintain a log of all action taken during the emergency. SEPTEMBER THUNDER BAY

39 EMERGENCY PLAN Article 16 AMBULANCE SERVICE - DUTY Emergency Alert System - Plan - activation The Thunder Bay Ambulance Service shall activate the department s Emergency Alert System and Emergency Plan Triage - casualties - evacuation The Thunder Bay Ambulance Service shall assume responsibility for triage and evacuation of casualties from the emergency site Resource - vehicle - personnel - responsibility The Thunder Bay Ambulance Service shall assume responsibility for additional resources of ambulances, transport vehicles, personnel and acquiring communications equipment Communication - Central Ambulance Centre The Thunder Bay Ambulance Service shall maintain communications with the Central Ambulance Communication s Centre Casualty - distribution - liaison The Thunder Bay Ambulance Service shall liaise with the Medical Officer of Health and the Central Ambulance Communication s Centre to ensure the adequate distribution of casualties to local hospitals Evacuation - hospital - other - transportation The Thunder Bay Ambulance Service shall coordinate and provide transportation in the event of the evacuation of hospitals and related medical facilities Ambulance service - information - to authority The Thunder Bay Ambulance Service shall keep the Medical Officer of Health (EOCG) informed of all ambulance service activities Log - action taken - maintained The Thunder Bay Ambulance Service shall maintain a log of all action taken during the emergency. THUNDER BAY SEPTEMBER 2001

40 EMERGENCY PLAN Article 17 CENTRAL AMBULANCE COMMUNICATION S CENTRE - DUTY Emergency Alert System - Plan - activation The Thunder Bay Central Ambulance Communication s Centre shall activate the department s Emergency Alert System and Emergency Plan Additional resources - responsibility The Thunder Bay Central Ambulance Communication s Centre shall assume responsibility for additional resources of other ambulance services and allied agencies Casualty - distribution - adequate - ensured The Thunder Bay Central Ambulance Communication s Centre shall ensure the adequate distribution of casualties to local hospitals Evacuation - hospital - other - coordination The Thunder Bay Central Ambulance Communication s Centre shall coordinate the movement of all ambulance vehicles in the event of the evacuation of hospitals and related medical facilities Ambulance service - information - to official The Thunder Bay Central Ambulance Communication s Centre shall keep the Base Hospital Physician, hospital emergency rooms and the Ambulance Site Coordinator informed of all ambulance service activities St. John Ambulance - additional assistance The Thunder Bay Central Ambulance Communication s Centre shall call St. John Ambulance if additional ambulance service is still required. Lead time is required to access drivers Log - action taken - maintained The Thunder Bay Central Ambulance Communication s Centre shall maintain a log of all action taken during the emergency. Article 18 MEDICAL OFFICER OF HEALTH - DUTY Emergency Alert System - activation The Medical Officer of Health shall activate the Health Unit s Emergency Alert System. SEPTEMBER THUNDER BAY

41 EMERGENCY PLAN Health - medical services - coordination - liaison The Medical Officer of Health shall coordinate all community health and medical services that may be required and liaise with other essential services Information - health hazards - dissemination The Medical Officer of Health shall provide and disseminate public information on any health hazards Public health matters - advice - to EOCG The Medical Officer of Health shall provide advice on public health matters to the Emergency Operations Control Group Mass immunization - provided - as required The Medical Officer of Health shall provide for mass immunization, if required Water quality - alternate supply - requirement The Medical Officer of Health shall oversee water quality and arrange for an alternate supply of potable water, if required Evacuation advice - health reason - to Head of Council The Medical Officer of Health shall provide advice to the Head of Council on the evacuation of buildings and area for health reasons Other agency - government - notification The Medical Officer of Health shall notify other agencies and senior levels of government about health related matters Psychiatric counselling - provision of The Medical Officer of Health shall arrange for psychiatric counselling for victims, families of the deceased and emergency responders for critical incident stress Log - action taken - maintained The Medical Officer of Health shall maintain a log of all action taken during the emergency. Article 19 HOSPITAL - DUTY Emergency plan - activation - as required The area hospital shall activate the hospital emergency plan as required. THUNDER BAY SEPTEMBER 2001

42 EMERGENCY PLAN Casualty - preparation - bed space - information The area hospital shall liaise with the Emergency Operations Control Group, the Medical Officer of Health and the Central Ambulance Communication s Centre as required by the situation, as to the number of casualties expected, the number of available beds and like matters Red Cross Society - liaison - assistance The area hospital shall establish liaison with the Canadian Red Cross Society and assist with the operation of their casualty registration and inquiry office Log - action taken - maintained The area hospital shall maintain a log of all action taken during the emergency. Article 20 PUBLIC AFFAIRS MANAGER - DUTY Emergency Alert System - activation The Public Affairs Manager shall activate the department s Emergency Alert System Inquiry centre - staffing - location The Public Affairs Manager shall staff the Inquiry Centre (a room at the Public Affairs Office), unless circumstances dictate otherwise, to handle multiple telephone inquiries from the public and media Media facility - arrangement - location The Public Affairs Manager shall arrange for media facilities at North Central Fire Station or other location as directed by the Emergency Operations Control Group Dissemination - coordination of information The Public Affairs Manager shall coordinate the dissemination of special information to the public, e.g.. information on health hazards as prepared by the Medical Officer of Health Press conference - scheduling The Public Affairs Manager shall schedule press conferences on a regular basis Press liaison support - on-site - provided The Public Affairs Manager shall provide press liaison support to the emergency site. SEPTEMBER THUNDER BAY

43 EMERGENCY PLAN Releases - preparation - City Manager - approval The Public Affairs Manager shall gather information from the Emergency Operations Control Group and prepare releases for the approval of the City Manager Briefing - Mayor - press conference The Public Affairs Manager shall brief the Mayor prior to all press conferences Log - action taken - maintained The Public Affairs Manager shall maintain a log of all action taken during the emergency. Article 21 SOCIAL SERVICES - ADMINISTRATOR - DUTY Emergency Alert System - activation The Administrator of the Social Services Department shall activate the department s Emergency Alert System Alert - call-out - agency The Administrator of the Social Services Department shall alert/call-out the following: (a) Salvation Army; (b) Canadian Red Cross; (c) St. John Ambulance; and (d) Ministry of Community and Social Services Clothing - lodging - food - family services - provided The Administrator of the Social Services Department shall, according to the nature of the emergency, ensure the survival and well-being of people during and following an emergency by coordinating with the Ministry of Community and Social Services and volunteer groups to supply: (a) emergency clothing to provide adequate protection from the elements; (b) emergency lodging to provide adequate temporary accommodation for the homeless; (c) emergency feeding to sustain those without food or adequate food preparation facilities, in conjunction with the Salvation Army; THUNDER BAY SEPTEMBER 2001

44 EMERGENCY PLAN (d) individual and family services to assist and counsel individuals and families in need and to provide special care to unattached children and dependent adults Registration - enquiry services - assistance The Administrator of the Social Services Department shall assist the Red Cross in the registration and enquiry services to reunite families and to collect information and answer queries concerning the safety and whereabouts of missing persons Log - action taken - maintained The Administrator of the Social Services Department shall maintain a log of all action taken during the emergency. Article 22 MINISTRY OF COMMUNITY AND SOCIAL SERVICES - DUTY Emergency Alert System - activation - on request The Ministry of Community and Social Services shall, upon receiving a request from the Administrator or alternate, activate the department s Emergency Alert System Assistance - Social Services Department The Ministry of Community and Social Services shall assist the Social Services Department with emergency duties as outlined in the City s Emergency Plans and as per Ministry policy Log - action taken - maintained The Ministry of Community and Social Services shall maintain a log of all action taken during the emergency. Article 23 TRANSIT DEPARTMENT - MANAGER - DUTY Emergency Alert System - activation The Manager of the Transit Department shall activate the department s Emergency Alert System Public transportation - effective control - established The Manager of the Transit Department shall establish effective control over all public transportation Transportation - as required The Manager of the Transit Department shall provide transportation as required. SEPTEMBER THUNDER BAY

45 EMERGENCY PLAN Personnel - qualified - as required The Manager of the Transit Department shall provide qualified personnel to operate transportation vehicles Reroute - public transportation - as required The Manager of the Transit Department shall reroute public transportation where necessary Casualty - evacuee - transportation - as required The Manager of the Transit Department shall provide transportation for casualties, evacuees and special care persons Additional service - liaison The Manager of the Transit Department shall act as liaison with local transport companies, taxi firms, airlines, railroads and school boards for additional means of transportation List - transportation - private - public sector The Manager of the Transit Department shall provide a list of private and public sector transportation Log - action taken - maintained The Manager of the Transit Department shall maintain a log of all action taken during the emergency. Article 24 TELEPHONE DEPARTMENT - MANAGER - DUTY Emergency Alert System - activation The Manager of the Telephone Department shall activate the department s Emergency Alert System Telephone line load control - activation The Manager of the Telephone Department shall activate the telephone line load control Communication - provision - support The Manager of the Telephone Department shall provide communications in support of emergency or disaster operations Communication - back-up - provided The Manager of the Telephone Department shall provide back-up communications. THUNDER BAY SEPTEMBER 2001

46 EMERGENCY PLAN Radio frequency - coordination The Manager of the Telephone Department shall coordinate radio frequencies used Message Control Centre - established - supervisor The Manger of the Telephone Department shall establish and supervise the Emergency Operations Centre s Message Control Centre Mobile communication post - established The Manager of the Telephone Department shall establish mobile communications posts as required Amateur Radio Club - liaison The Manager of the Telephone Department shall provide liaison with the Thunder Bay Amateur Radio Club Bell Canada - liaison The Manager of the Telephone Department shall provide liaison with Bell Canada Log - action taken - maintained The Manager of the Telephone Department shall maintain a log of all action taken during the emergency. Article 25 COMMUNICATIONS CENTRE - SUPERVISOR - DUTY Assistance - Manager - Telephone Department The Supervisor of the Communications Centre shall assist the Manager of the Telephone Department Message Control Centre - set-up - supervision The Supervisor of the Communications Centre shall set-up and supervise the Message Control Centre (a room near the Emergency Operations Centre for radio communications since radio communication in the Emergency Operations Centre is too noisy and disruptive) Message - between Message Centre - EOCG The Supervisor of the Communications Centre shall be responsible for taking written messages between the Emergency Operations Control Group and the Message Centre for radio transmission Log - radio message - maintained The Supervisor of the Communications Centre shall ensure logs are maintained of all in and out radio messages. SEPTEMBER THUNDER BAY

47 EMERGENCY PLAN Log - action taken - maintained The Supervisor of the Communications Centre shall maintain a log of all action taken during the emergency. Article 26 THUNDER BAY HYDRO - GENERAL MANAGER - DUTY Emergency Alert System - activation The General Manager of the Thunder Bay Hydro shall activate the department s Emergency Alert System Hydro services - restoration - coordination The General Manager of the Thunder Bay Hydro shall coordinate the restoration of hydro services Advice to - EOCG - Hydro matter The General Manager of the Thunder Bay Hydro shall advise the Emergency Operations Control Group on Hydro matters Disconnection - as required - public safety The General Manager of the Thunder Bay Hydro shall disconnect hydro service to any consumers where it is considered necessary in the interest of public safety and authorized by the Mayor Alternate power source - arrangement The General Manager of the Thunder Bay Hydro shall arrange for alternate sources of power where necessary and practicable (e.g.. generators, temporary power lines, etc.) Ontario Hydro - liaison The General Manager of the Thunder Bay Hydro shall liaise with Ontario Hydro Inventory - equipment - supplies - availability The General Manager of the Thunder Bay Hydro shall maintain an up-to-date inventory of equipment and supplies that could be required by the department including type, quantity, location and method of procurement Log - action taken - maintained The General Manager of the Thunder Bay Hydro shall maintain a log of all action taken during the emergency. THUNDER BAY SEPTEMBER 2001

48 EMERGENCY PLAN Article 27 AIRPORT MANAGER - DUTY Emergency Plan - activation The Airport Manager shall activate the airport s Emergency Plan Airline - federal department - liaison The Airport Manager shall liaise with the airline representatives and the applicable federal departments who deal with aircraft accidents Technical data - provision of - arranged The Airport Manager shall provide or arrange for technical data involving the aircraft and rescue operations Log - action taken - maintained The Airport Manager shall keep a log of action taken during the emergency. Article 28 MINISTRY OF NATURAL RESOURCES DISTRICT MANAGER - DUTY Forest fire - preliminary alert - to City officials The District Manager of the Ministry of Natural Resources shall issue the preliminary alert in a forest fire situation to City officials Flood situation - notice - Conservation Authority The District Manager of the Ministry of Natural Resources shall, if advised of a flood situation, notify the Lakehead Region Conservation Authority Forest fire-fighting - flood control - provided The District Manager of the Ministry of Natural Resources shall provide for forest fire-fighting or flood control as per Ministry policy Evacuation route - outside City - determination The District Manager of the Ministry of Natural Resources shall determine the evacuation routes, if outside City limits, in conjunction with municipal officials and the Ontario Provincial Police Rescue resource - provided - as required The District Manager of the Ministry of Natural Resources shall provide rescue resources, if necessary. SEPTEMBER THUNDER BAY

49 EMERGENCY PLAN Return to area - authorization - on completion The District Manager of the Ministry of Natural Resources shall, on completion of the fire or flood emergency, authorize the return of the residents if the Ministry has ordered the evacuation Log - action taken - maintained The District Manager of the Ministry of Natural Resources shall maintain a log of all action taken during the emergency. Article 29 LAKEHEAD REGION CONSERVATION AUTHORITY GENERAL MANAGER - DUTY Flood Warning Plan - activation The General Manager of the Lakehead Region Conservation Authority shall activate the Authority s Flood Warning Plan Flood advisory - issue - to official - media The General Manager of the Lakehead Region Conservation Authority shall issue a preliminary flood advisory in a potential flood situation to municipal officials and to the media Flood warning - issue - to official - media The General Manager of the Lakehead Region Conservation Authority shall issue a flood warning in a flood situation to municipal officials and to the media Technical data - provided The General Manager of the Lakehead Region Conservation Authority shall provide technical flood data Provincial flood emergency - recommendation The General Manager of the Lakehead Region Conservation Authority shall, in the event of the declaration of a local emergency and after depletion of municipal resources, and at the request of the Mayor, recommend to the Ministry of Natural Resources that a provincial flood emergency be declared Cancellation - flood advisory - warning - as required The General Manager of the Lakehead Region Conservation Authority shall cancel flood advisory/warning as the situation warrants Log - action taken - maintained The General Manager of the Lakehead Region Conservation Authority shall maintain a log of all action taken during the emergency. THUNDER BAY SEPTEMBER 2001

50 EMERGENCY PLAN Article 30 PARKS AND RECREATION - MANAGER - DUTY Emergency Alert System - activation The Manager of Parks and Recreation shall activate the department s Emergency Alert System Equipment - personnel - provided - as required The Manager of Parks and Recreation shall provide equipment and personnel as necessary, to assist the Emergency Operations Control Group Accommodation - evacuee - at recreational facility The Manager of Parks and Recreation shall provide accommodation for evacuees at municipal recreational facilities Activity - planned - social - recreational - at centre The Manager of Parks and Recreation shall plan for and initiate social/recreational activities at all reception centres Log - action taken - maintained The Manager of Parks and Recreation shall maintain a log of all action taken during the emergency. Article 31 HUMAN RESOURCES - MANAGER - DUTY Emergency Alert System - activation The Manager of Human Resources shall activate the department s Emergency Alert System Personnel - supply - demand - coordination The Manager of Human Resources shall coordinate the supply and demand of personnel other than the personnel from departments/agencies listed in the plan Emergency Personnel Registration Centre - location The Manager of Human Resources shall select appropriate sites for and staff Emergency Personnel Registration Centres Record - personnel request - allocation - maintained The Manager of Human Resources shall maintain records of personnel requests and allocation. SEPTEMBER THUNDER BAY

51 EMERGENCY PLAN Emergency identification card - issue The Manager of Human Resources shall issue emergency identification cards for workers Transportation - worker - arrangement The Manager of Human Resources shall arrange, with the Manager of the Transit Department, for the transportation of workers to and from the emergency sites Assistance - Employment and Immigration Canada The Manager of Human Resources shall, if necessary, obtain assistance from Employment and Immigration Canada Log - action taken - maintained The Manager of Human Resources shall maintain a log of all action taken during the emergency. Article 32 ANIMAL CONTROL - MANAGER - DUTY Emergency Alert System - activation The Manager of Animal Control shall activate the department s Emergency Alert System Care - feeding - pet - livestock - left behind The Manager of Animal Control shall arrange for the care and feeding of pets and livestock left behind by evacuees Apprehension - destruction - animal - escaped The Manager of Animal Control shall arrange for the apprehension or destruction of pets and livestock which have escaped or have become uncontrollable because of the disaster Log - action taken - maintained The Manager of Animal Control shall maintain a log of all action taken during the emergency. Article 33 CANADIAN RED CROSS SOCIETY - DUTY Emergency Alert System - activation The Canadian Red Cross Society shall activate the Society s Emergency Alert System. THUNDER BAY SEPTEMBER 2001

52 EMERGENCY PLAN Registration - inquiry - at centres The Canadian Red Cross Society shall take the lead role with registration and inquiry at reception and evacuation centres Inquiry bureau - operation The Canadian Red Cross Society shall operate an inquiry bureau Blood donor clinics - establishment - control The Canadian Red Cross Society shall assist in establishing and in the controlling of emergency blood donor clinics, if required Operation - support The Canadian Red Cross Society shall support emergency or disaster operations First aid - assistance - at reception centre The Canadian Red Cross Society shall assist St. John Ambulance at first aid posts established at reception centres, if required Social services - assistance - as required The Canadian Red Cross Society shall assist with other social services activities as requested Log - action taken - maintained The Canadian Red Cross Society shall maintain a log of all action taken during the emergency. Article 34 ST. JOHN AMBULANCE - DUTY Emergency Alert System - activation St. John Ambulance shall activate the agency s Emergency Alert System First aid - provision of St. John Ambulance shall provide first aid at the disaster sites and reception centres First aid - post - establishment - as required St. John Ambulance shall establish first aid posts as required and in all designated reception centres Ambulance - assistance - as required St. John Ambulance shall assist local ambulance authorities and/or Central Ambulance Communication s Centre by providing ambulance service as lead time and resources permit. SEPTEMBER THUNDER BAY

53 EMERGENCY PLAN Reception area - assistance St. John Ambulance shall assist social service agencies and the Red Cross in operating the reception centres Evacuation - hospital - other facility - assistance St. John Ambulance shall assist municipal authorities in the evacuation of persons or patients from homes, hospitals or other facilities, when requested Log - action taken - maintained St. John Ambulance shall maintain a log of all action taken during the emergency. Article 35 SALVATION ARMY - DUTY Emergency Alert System - activation - notice The Salvation Army shall notify its Public Relations Director and activate its Emergency Alert System Social Services Department - cooperation The Salvation Army shall operate in cooperation with the Social Services Department Feeding requirements - direction - coordination The Salvation Army shall direct and coordinate the emergency feeding requirements for workers at the site and for victims located in reception centres Bedding - clothing - assistance The Salvation Army shall assist Social Services in providing bedding and clothing Clergy assistance - provided - coordination The Salvation Army shall provide and coordinate clergy assistance Situation appraisal - to EOCG The Salvation Army shall keep the Emergency Operations Control Group appraised of the emergency situation Log - action taken - maintained The Salvation Army shall maintain a log of all action taken during the emergency. THUNDER BAY SEPTEMBER 2001

54 EMERGENCY PLAN Article 36 CANADIAN COAST GUARD - DUTY Central Region Marine Contingency Plan - activation The Canadian Coast Guard shall activate their Central Region Marine Contingency Plan, as required Search - rescue - services - provided The Canadian Coast Guard shall provide search and rescue services Pollution incident - dangerous goods - investigations The Ship Safety Branch of the Canadian Coast Guard will investigate all pollution incidents originating from within Canadian waters and any incidents involving dangerous goods shipping Clean-up operation The Canadian Coast Guard shall conduct clean-up operations in the case of: (a) a mystery spill; (b) the discharger not accepting responsibilities; or (c) the magnitude of the spill being so large that the discharger is unable to respond effectively Resource agency - to contractor - EOCG - other The Canadian Coast Guard shall act as a resource agency to the Emergency Operations Control Group, other government agencies and to contractors in the event of a spill Log - action taken - maintained The Canadian Coast Guard shall maintain a log of all action taken during the emergency. Article 37 LAKEHEAD SEARCH AND RESCUE UNIT - DUTY Emergency Alert System - activation The Lakehead Search and Rescue Unit shall activate the unit s Emergency Alert System Search - rescue - assistance - Emergency Coordinator The Lakehead Search and Rescue Unit shall assist the Emergency Site Coordinator with search and rescue operations, as required. SEPTEMBER THUNDER BAY

55 EMERGENCY PLAN Personnel - resource - list - to EOCG The Lakehead Search and Rescue Unit shall supply a list of personnel and resources to the Emergency Operations Control Group Log - action taken - maintained The Lakehead Search and Rescue Unit shall maintain a log of all action taken during the emergency. Article 38 LAKEHEAD AMATEUR RADIO CLUB - DUTY Emergency Alert System - activation The Lakehead Amateur Radio Club shall activate the Club s Emergency Alert System Communication - provided - as required The Lakehead Amateur Radio Club shall provide radio communications between the Emergency Operations Message Control Centre, the emergency site command post and area hospitals Operator - list - to Communications Officer The Lakehead Amateur Radio Club shall supply a list of amateur radio operators and their communications resources to the Communications Officer Deployment - amateur radio operators - coordination The Lakehead Amateur Radio Club shall coordinate the deployment of amateur radio operators and resources according to the requirements of the Communications Officer Log - action taken - maintained The Lakehead Amateur Radio Club shall maintain a log of all action taken during the emergency. Article 39 ENVIRONMENT CANADA WEATHER OFFICE - DUTY Meteorological information - supply - as needed The Environment Canada Weather Officer shall supply all actual and forecasted meteorological information as needed Forecast - special transport - dispersal - arrangement The Environment Canada Weather Officer shall arrange for special transport/dispersal of forecasts, as necessary. THUNDER BAY SEPTEMBER 2001

56 EMERGENCY PLAN Evacuation report - broadcast The Environment Canada Weather Officer shall broadcast evacuation reports via tone alert on Weatheradio Mobile weather unit - on-site support - as required The Environment Canada Weather Officer shall arrange for the on-site support of the mobile weather unit from Southern Ontario, dependent on the duration and magnitude of the emergency Log - action taken - maintained The Environment Canada Weather Officer shall maintain a log of all action taken during the emergency. Article 40 BOARDS OF EDUCATION - DUTY Emergency Plan - activation The Boards of Education shall activate the Boards Emergency Plan School - population - property - control - protection The Boards of Education shall provide control over school population and protection of school property Student - held in school - instructed - as required The Boards of Education shall hold student population in schools until instructed otherwise by the Emergency Operations Control Group unless students are in imminent danger Evacuees - reception area - school - designated The Boards of Education shall make available designated schools for the reception of evacuees Plan - coordinated - up-to-date - requirements The Boards of Education shall ensure the Board and all its schools have a coordinated and up-to-date emergency plan which includes provisions for obtaining transportation for evacuating all school students at any given time Log - action taken - maintained The Boards of Education shall maintain a log of all action taken during the emergency. SEPTEMBER THUNDER BAY

57 EMERGENCY PLAN Article 41 ONTARIO PROVINCIAL POLICE - DUTY Emergency Alert System - activation - upon request The Ontario Provincial Police shall, upon receiving a request from the Thunder Bay Police Chief or alternate, activate the Force s Emergency Alert System Assistance - Thunder Bay Police The Ontario Provincial Police shall assist the Thunder Bay Police Force with emergency duties as outlined in the City s Emergency Plan and as per OPP policy Log - action taken - maintained The Ontario Provincial Police shall maintain a log of all action taken during the emergency. Article 42 RCMP - DUTY Personnel - vehicles - equipment - provided - on request The RCMP shall, upon receiving a request from the Chief of Police or Emergency Operations Control Groups, supply personnel, vehicles with personnel, and communication equipment that can be reasonably provided for rescue, security and communications duties Log - action taken - maintained The RCMP shall maintain a log of all action taken during the emergency. Article 43 INDUSTRY - DUTY Chemicals - products - dangerous - information Industry shall inform the Fire and Police Departments of any dangerous chemicals or products that are located within the emergency area Hazard - safety precaution - clean-up - advice Industry shall, at the request of the Emergency Operations Control Group, provide advice on the hazards, safety precautions, and procedures for handling and clean-up of hazardous products Emergency response team - support - on request Industry shall be prepared to provide an emergency response team or other personnel and material resources in support of the emergency. THUNDER BAY SEPTEMBER 2001

58 EMERGENCY PLAN Log - action taken - maintained Industry shall maintain a log of all action taken during the emergency. Article 44 MEDIA - DUTY Information - to public - accurate - timely The media shall provide accurate and timely information to the public on the progress of emergency operations and recovery Public Affairs Manager - liaison The media shall liaise with the Public Affairs Manager (Public Information Officer) to acquire required information Log - action taken - maintained The media shall maintain a log of all action taken during the emergency. Article 45 MINISTRY OF ENVIRONMENT AND ENERGY - DUTY Information - provided - upon request The Ministry of Environment and Energy shall provide available information requested by the Emergency Operations Control Group Procedure - recommendation - agency in charge The Ministry of Environment and Energy shall recommend appropriate procedures to the agency in charge of the emergency where necessary Environmental damage - nature - extent The Ministry of Environment and Energy shall determine the nature and extent of environmental damage which may be caused by the emergency Clean-up - disposal effort - evaluation The Ministry of Environment and Energy shall evaluate the adequacy of clean-up and disposal efforts Enforcement - duty imposed - responsible person The Ministry of Environment and Energy shall enforce the duties imposed on any persons responsible Clean-up operation - administration The Ministry of Environment and Energy shall administer clean-up operations in the case of: SEPTEMBER THUNDER BAY

59 EMERGENCY PLAN (a) a spill of unknown origin; (b) the discharger not accepting responsibilities; or (c) the magnitude of the spill being so large that the discharger is unable to respond effectively Log - action taken - maintained The Ministry of Environment and Energy shall maintain a log of all action taken during the emergency. Article 46 EVACUATION PROCEDURE Reception area - utilized In the event that a portion of Thunder Bay is ordered evacuated, reception centres in the safe areas of the City will be utilized Reception area - selection The selection of reception areas will be dictated by the nature of the emergency and the safety of the evacuation routes Evacuation area - perimeter - selection The perimeters of the evacuated areas will be chosen so they can easily be described to residents Evacuation order - Fire Department alert - signal On evacuation orders by the Head of Council, the Fire Department will alert the residents by a three minute continuous sounding of D.N.D. Attack warning sirens and by Environment Canada Alert Weatheradio Evacuation - alert - assistance - Police - as required The Police Department, using sirens and loud hailers on vehicles, will assist the evacuation if necessary Electronic media - assistance - for alert - route The Public Affairs Manager (Public Information Officer) will use the electronic media to assist in alerting residents, explaining evacuation routes and the location of reception centres for the various areas of the City, as recommended by the Emergency Operations Control Group Authentication of alert - by Head of Council The Head of Council, time permitting, will give a brief interview to the electronic media to verify for citizens the authenticity of the evacuation order and to provide reassurance. By-law , 22 April, 1991; Schedule A. THUNDER BAY SEPTEMBER 2001

60 EMERGENCY PLAN Article 47 REPEAL - ENACTMENT By-law - previous By-law of The Corporation of the City of Thunder Bay is hereby repealed Effective date This Chapter shall come into force and take effect upon the final passing of the enabling by-law. By-law , 22 April, SEPTEMBER THUNDER BAY

61 EMERGENCY PLAN SCHEDULE Schedule A - Telephone Numbers - Municipal - Other Distribution of Schedule A to this Chapter, being a listing of municipal and other emergency telephone numbers, is restricted for security reasons. By-law , 22 April, 1991; Schedule A. THUNDER BAY SEPTEMBER 2001

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