1 APIS Software Training /Consuting IQ-Software Services APIS Informationstechnoogien GmbH
2 The information contained in this document is subject to change without prior notice. It does not represent any obigation whatsoever on the part of APIS Informationstechnoogien GmbH. APIS Software and/or the documents described in this document are made avaiabe subject to a icensing agreement and a confidentiaity agreement. The APIS software must ony be used or copied in accordance with the terms of the agreement. Without express authorization from APIS Informationstechnoogien GmbH, this document must not be dupicated in any form, neither in whoe or in part. Microsoft, Windows XP, Windows Vista and Windows 7 are registered trademarks of Microsoft Corporation. Pentium is a registered trademark of Inte Corporation. 10 th edition, June 2015 Copyright 2015 APIS Informationstechnoogien GmbH A rights reserved.
3 Contents Introduction TR01 Methodoogy of FMEA TR02 Basic Training TR03 Two-in-One TR04 PFD/CP-Workshop TR05 DRBFM-Workshop TR06 Functiona Safety TR07 Carm Server or Consoidation TR08 Moderation Workshop TR09 Expert Workshop TR10 Workshop Documentation and Presentation TR11 Workshop Variants and Data Handing TR13 Update Training TR14 Mechatronics-FMEA Moderation Services Contact * TR01 & TR02 are offered in combination as compact training course TR03 Two-in-One.
4 For our customers we were aready in: Austria Begium Brazi Bugaria Canada China Czech Repubic Finand France Germany Great Britain Hungary India Ireand Itay Japan Korea Liechtenstein Luxembourg Maaysia Marocco Mexico Netherands Norway Poand Portuga Romania Sovakia Sovenia South Africa Spain Sweden Switzerand Taiwan Tunisia Turkey UK USA
5 Introduction 1 Introduction Wecome to APIS IQ-Software (IQ: Integrated Quaity), the software for FMEA, DRBFM, Risk Anaysis, Functiona Safety and Requirement Management. The APIS IQ-Software famiy incudes the APIS Server software and the APIS Cient software. As we as training sessions on the use of our software toos, we aso offer seminars in FMEA methodoogy and FMEA moderation. In addition, we are aso happy to offer our services as a partner for moderation services. We beieve it is very important that the working conditions in our seminars are perfect, whether at your faciities or in one of our bright and modern training rooms for up to 12 participants. The participants wi be guided by an experienced course instructor and wi work with a dedicated computer, which is for their individua use ony. Beow you can find out a itte bit more about the different seminar variants we offer, together with information about the topics covered in each of them. We wish you a ot of success in using the APIS IQ-Software and wi be happy to hep with any queries you may have. Your APIS trainer team
6 2 Upcoming training dates:
7 TR01 Methodoogy of FMEA 3 TR01 Methodoogy of FMEA Introduction to FMEA methodoogy (VDA, AIAG) FMEA project and organization The FMEA process serves to identify potentia weaknesses, recognize and evauate these weaknesses, and put suitabe prevention/detection measures in pace in good time. Target group Previous knowedge Seminar duration Seminar fees Seminar contents and schedue Day 1 This seminar is intended for future participants of FMEA meetings and FMEA moderators-to-be in the fieds of design/deveopment, process panning and quaity assurance, but it is aso for senior managers ooking for information about FMEA methodoogy. - None 1 day Pease refer to our ist of seminar dates and fees a.m. to 5.00 p.m. Introduction to FMEA methodoogy (VDA, AIAG) FMEA project, organization, prerequisites, methodoogy Deveopment of a practica exampe Structura anaysis Functiona anaysis with functiona nets Faiure anaysis with faiure nets Form-based action anaysis Form-based optimization and documentation Impementation and verification of success Discussion
8 4 TR02 Basic Training TR02 Basic Training Data organization, input and maintenance Setting up VDA-FMEAs and AIAG-FMEAs Searching for and reusing information The APIS IQ-Software heps users to set up FMEAs. The software is perfecty adapted for the Windows environment. It aready meets a of the expectations in terms of being abe to reuse documented knowedge. Target group Previous knowedge Seminar duration Seminar fees Managers and FMEA moderators-to-be from the areas of design/deveopment, process panning and quaity assurance. (Users of APIS IQ-FMEA, APIS IQ-RM) Knowedge of FMEA methodoogy according to VDA or AIAG, as taught for exampe in the FMEA methodoogy-training course (TR01). 2 days Pease refer to our ist of seminar dates and fees.
9 TR02 Basic Training 5 Seminar contents and schedue 1. Day 1 Day a.m. to 5.00 p.m. APIS IQ-Software for creating FMEAs Overview Data organization, fie, project, structure Data views (editors, Data Manager) Data types (objects) Data input and maintenance Estabishing cause-and-effect reationships Risk assessment with the FMEA form 8.30 a.m. to 4.30 p.m. Risk assessment with the FMEA form continued Cause-and-effect reationships Optimization (measures) Deadine tracking Statistics Editor Searching for and reusing information Data output Further functions
10 6 TR03 Two-in-One TR03 Two-in-One TR01 + TR02 combined together into a compact training course Introduction to FMEA methodoogy (VDA, AIAG) FMEA project and organization Data organization, input und maintenance Creation of FMEA according to VDA and AIAG Searching for and reusing information The FMEA process serves to identify potentia weaknesses, recognize and evauate these weaknesses, and put suitabe prevention/detection measures in pace in good time. The APIS IQ-Software heps users to set up FMEA. The software is perfecty adapted for the Windows environment. It aready meets a of the expectations in terms of being abe to reuse documented knowedge. Target group Previous knowedge Seminar duration Seminar fees Managers and FMEA moderators-to-be from the areas of design/deveopment, process panning and quaity assurance. (Users of APIS IQ-FMEA, APIS IQ-RM) - None - 3 days Pease refer to our ist of seminar dates and fees.
11 TR03 Two-in-One 7 Seminar contents and schedue Day a.m. to 5.00 p.m. Introduction of FMEA methodoogy (VDA, AIAG) Basic principes Getting started with the IQ-FMEA software Instaation, program versions Creating structures with the Structure Editor Using the Structure Editor Function and faiure anaysis Basic principes Function anaysis Use of the Function Net Editor Faiure anaysis Linking faiures, using the Faiure Net Editor Fiters Risk assessment Optimization Day a.m. to 4.30 p.m. Function and faiure anaysis continued Working with the forms Risk evauation and optimization, using the Form Editor Deadine tracking, statistica evauation Copying, searching Adjustment options Day a.m. to 3.00 p.m. Process Fow Diagram Contro Pan Deveopment of practica exampes Cosing discussions
12 8 TR04 PFD/CP-Workshop TR04 PFD/CP-Workshop For APIS IQ-RM PFD: Process Fow Diagram CP: Contro Pan APIS IQ-Software offers optimum support to users in the fied of Risk Management. Databases without redundant data enabe consistent and efficient working in different documents, in particuar FMEA, CP and PFD, without any need for subsequent reconciiation (CP: Contro Pan; PFD: Process Fow Diagram). Target group Previous knowedge Seminar duration Seminar fees Seminar contents and schedue Day 1 This workshop is aimed at empoyees who work in the fieds of quaity assurance, process panning or work preparation and prepare QM documents. Knowedge of the use of APIS IQ-Software (FMEA / FMEA-L). This knowedge is taught e.g. in the basic IQ-Software training course (TR02). 1 day Pease refer to our ist of seminar dates and fees a.m. to 5.00 p.m. Process anaysis Process Fow Diagram FMEA form Contro Pan Deveopment of a practica exampe
13 TR05 DRBFM-Workshop 9 TR05 DRBFM-Workshop DRBFM: Design Review Based on Faiure Mode The "Design Review Based on Faiure Mode" (DRBFM) method deveoped and successfuy empoyed by Toyota wi be incuded in future in the APIS IQ-Software. DRBFM is a method, which focuses on changes to products and processes. Efficient and team-focused support is provided in the APIS IQ-Software in the form of an integrated DRBFM form. Target group Previous knowedge Seminar duration Seminar fees Seminar contents and schedue Day 1 The seminar is intended for empoyees from a corporate areas who pan to work with DRBFM in future or who are interested to earn about the differences to FMEA. Knowedge of the methodoogy and experience in the use of FMEA processes according to VDA and AIAG, as we as knowedge of the operation of APIS IQ-Software. This knowedge is taught e.g. in the FMEA methodoogy training course (TR01) and the IQ-Software training courses (TR01/TR13/TR09). 1 day Pease refer to our ist of seminar dates and fees a.m. to 5.00 p.m. DRBFM, a different type of FMEA? Methodoogy modes in comparison DRBFM in day-to-day work Automated preparation on the basis of changes DRBFM and the integrated approach of the IQ-Software Potentia appications in the Product Life Cyce Supporting features of the IQ-Software DRBFM & FMEA - simiarities and differences
14 10 TR06 Functiona Safety TR06 Functiona Safety Introduction in the quantitative safety case in accordance with IEC and ISO Important terms and procedures SIL /ASIL cassification and cacuation using quantitative parameters in the IQ-Software Systems with eectrica and/or eectronic components that carry out safety functions are to be assessed in report of the safety aspects. To do this reevant cacuations as per the SIL /ASIL cassification are to carried out based on the quantitative parameters. The cacuations required to achieve the target were carried out by way of exampe with the aid of safety-reated parameters. Support using the APIS IQ-Software even for compex systems, which aow access to the centra cataogues based on the CARM-NG server and the FMEDA-form aow practice-oriented working. Target group Previous knowedge Seminar duration Seminar fees To famiiarize deveopers who impement functiona safety based on the standards IEC or ISO and to carry out functiona safety based on the safety technica parameters. Basic knowedge in IEC or ISO Basic knowedge for operating the APIS IQ- Software. This information is provided for exampe in the IQ-Software Basic Training (TR02). 1 day. Pease refer to our ist of seminar dates and fees.
15 TR06 Functiona Safety 11 Seminar contents and schedue Day a.m. to 5.00 p.m. An overview of the quantitative saftey case according IEC and ISO Cacuation methods function and faiure nets as cacuation base for singe and mutipe point fauts consideration Sampe cacuation in APIS IQ-Software with safety technica parameters Potentias for increasing efficiency using FMEDA and centra CARM-NG server databases for eectronic components (e.g. SN29500)
16 12 TR07 Carm Server or Consoidation TR07 Carm Server or Consoidation CARM Server Instaation Configuration Usage Target group This workshop is aimed at CARM Server administrators, FMEA coordinators and APIS IQ- Software users who woud ike to find out about the possibiities of using the CARM Server. (APIS CARM Server users and CSS / CSA) Previous knowedge Seminar duration Seminar fees Seminar contents and schedue Day 1 Knowedge of the IQ Cient (APIS IQ-FMEA or APIS IQ-RM), basic understanding of networks (with TCP/IP support), requirements for the host as described in the CARM Server instaation instructions. 1 day on-site. We woud be happy to prepare a quote for you; dates by arrangement a.m. to 5.00 p.m. Configuration of the server Introduction to administrative tasks Setting up and using a first IQ Cient (Master Cient) Introduction to IQ Cient contro and operation options Deveopment of a practica exampe CSS standard CSS modues CSS action tracking
17 TR07 Carm Server or Consoidation 13 Consoidation Introduction for simutaneous engineering Generation of cones and interfaces Consoidation of two documents Consoidation offers mutipe users the possibiity to simutaneousy edit the same fie, and to consoidate different revisions of it at a ater time. Target group Previous knowedge Seminar duration Seminar fees Seminar contents and schedue Day 1 This workshop is aimed at FMEA coordinators and FMEA moderators who woud ike to find out about the possibiities of using the simutaneous engineering. Basic knowedge for operating the APIS IQ- Software. This information is provided for exampe in the IQ-Software Basic Training (TR02). 1 day on-site. We woud be happy to prepare a quote for you; dates by arrangement Uhr bis Uhr Introduction for simutaneous engineering Generation of cones Simutaneous working Comparison: view for differences/conficts Consoidation of two fies Working with structure interfaces Working with variant interfaces
18 14 TR08 Moderation Workshop TR08 Moderation Workshop Roe of FMEA moderators Communication modes Procedure Visuaization Optimized moderation during teamwork can reduce outay and time requirements by up to 50%. Utimatey, the outcome of an FMEA shoud be a faut-free product, so it is therefore an important pre-requisite for creating success in the marketpace. Target group Previous knowedge Seminar duration Seminar fees The seminar is intended for empoyees from a areas of companies who wi be moderating FMEA teams in the future. Participants are taught effective moderation skis and goa-oriented eadership of FMEA teams. (Users of APIS IQ-FMEA, APIS IQ-RM) Knowedge of the methodoogy and experience in the use of FMEA processes according to VDA and AIAG, as we as knowedge of the operation of APIS IQ-Software. This knowedge is taught e.g. in the FMEA methodoogy training course (TR01) and the basic IQ-Software training courses (TR02/TR13/TR09). 2 days Pease refer to our ist of seminar dates and fees.
19 TR08 Moderation Workshop 15 Seminar contents and schedue Day 1 Day a.m. to 5.00 p.m. Recapituation of the FMEA principes Communication modes Putting together FMEA project teams Roes of an FMEA moderator Procedure for preparing for FMEA moderation Procedure for moderation of FMEA team meetings Deveopment of a practica exampe Proven tips and tricks for successfu FMEA moderation 8.30 a.m. to 4.30 p.m. Recording the FMEA resuts during moderation Questioning techniques for drawing up an FMEA Project tracking Successfu communication techniques for FMEA moderators Visuaization techniques Moderation phases Exercises Discussion
20 16 TR09 Expert Workshop TR09 Expert Workshop FMEA / IQ-RM: Expanded features, variants, tips & tricks, adjustment options, Process fow diagrams Contro Pan IQ-Cient and centra CARM Server FMEA and Requirement Management After being used successfuy for more than 20 years by a arge number of companies operating both domesticay and internationay, the APIS IQ- Software now offers a very extensive and comprehensive range of functions and features. Pinpointing the core functions and the underying principes makes it much easier to successfuy use the software. Databases without redundant data enabe consistent and efficient working in different documents, in particuar FMEA, CP and PFD, without any need for subsequent reconciiation (CP: Contro Pan; PFD: Process Fow Diagram). Target group Previous knowedge Seminar duration Seminar fees The seminar is intended for peope who are responsibe for or hande FMEA processes, and is aso designed for FMEA moderators. (Users of APIS IQ-FMEA, APIS IQ-RM) Knowedge of the methodoogy and experience in the use of FMEA processes according to VDA and AIAG, as we as knowedge of the operation of APIS IQ-Software. This knowedge is taught e.g. in the FMEA methodoogy training course (TR01) and the basic IQ-Software training course (TR02). 2 days Pease refer to our ist of seminar dates and fees.
21 TR09 Expert Workshop 17 Seminar contents and schedue Day 1 Day a.m. to 5.00 p.m. Tempate fies and configuration fies CARM Cient Variants Cross-structura working Cause-and-effect diagram User defined views 8.30 a.m. to 4.30 p.m. Securing faiures in the faiure net Statistica evauations Process Fow Diagram/Contro Pan Consoidation (Simutaneous Engineering) Reusabiity of data Configurabiity Unicode Expanded Object Inspector Fiters in the Structure Editor and FFA Fiters in the Function Net and Faiure Net Goba actions Discussion of questions from participants
22 18 TR10 Workshop Documentation and Presentation TR10 Workshop Documentation and Presentation Presentation toos in IQ-Software: fitering options, statistics, deadine tracking, Persona Information Manager IQ-Exporer How to present an FMEA successfuy APIS IQ-Software has acquired an extremey arge range of functions after more than 20 years of practica use by many companies, incuding internationa ones. Users are given targeted support through additiona functions in IQ-Software for documentation and presentation. Target group The seminar is aimed at those in charge of operating and those working with FMEAs and aso for FMEA faciitators. (Users of APIS IQ-FMEA, APIS IQ-RM) Previous knowedge Seminar duration Seminar fees Seminar contents and itinerary Day 1 Methodoogica knowedge and experience of VDA and AIAG, as we as operationa knowedge of APIS IQ-Software. This knowedge can be gained at e.g. FMEA Method Training (TR01) and IQ- Software Basic Training (TR02). 1 day Pease refer to our ist of seminar dates and fees a.m. to 5.00 p.m. Introduction to the documentation toos in IQ: printing, exporting, Web Pubisher, Presentation Print, statistics, deadine tracking, fitering options Persona Information Manager IQ-Exporer Presentation strategies interna and with cient
23 TR11 Workshop Variants and Data Handing 19 TR11 Workshop Variants and Data Handing Variants concepts in IQ-Software Cross-structure working Extended administrative search options APIS IQ-Software has acquired an extremey arge range of functions after more than 20 years of practica use by many companies, incuding internationa ones. Users are given targeted support through additiona functions in IQ-Software for reusing FMEA data and effective data management. Target group The seminar is aimed at those in charge of operating and those working with FMEAs and aso for FMEA faciitators. (Users of APIS IQ-FMEA, APIS IQ-RM) Previous knowedge Seminar duration Seminar fees Seminar contents and itinerary Day 1 Methodoogica knowedge and experience of VDA and AIAG, as we as operationa knowedge of APIS IQ-Software. This knowedge can be gained at e.g. FMEA Method Training (TR01) and IQ- Software Basic Training (TR02). 1 day Pease refer to our ist of seminar dates and fees a.m. to 5.00 p.m. Cross-structure working In-depth working with the variants concept Extended administrative search options Configurator Excusive moderating in the Structure Editor Participants questions answered
24 20 TR13 Update Training TR13 Update Training Differences in version change In order to cement our position as the suppier of the eading software for FMEA, Risk Anaysis, Functiona Safety and Requirement Management and widen our ead over our competitors, every new program version of the APIS IQ-Software comes with a arge number of improvements and additiona features. Target group Managers and FMEA moderators-to-be from the areas of design/deveopment, process panning and quaity assurance. (Users of APIS IQ-FMEA, APIS IQ-RM) Previous knowedge Seminar duration Seminar fees Seminar contents and schedue Day 1 Knowedge and experience of working with the previous version of the APIS IQ-Software, as we as knowedge and experience of FMEA methodoogy, as taught for exampe in the FMEA methodoogy training course (TR01) and in the basic training course (TR02). 1 day Pease refer to our ist of seminar dates and fees a.m. to 5.00 p.m. Redesigned settings diaogs Background coors for system eements Working with risk matrices Improved FMEA form Improved Contro Pan Improved export and import Improved Mechatronics Anaysis options in the Graph Editor
25 TR14 Mechatronics-FMEA 21 TR14 Mechatronics-FMEA Pecuiarities for mechatronic systems Extensions of the Mechatronics-FMEA Integration in cassic FMEA using FMEA form, statistics etc. Daiy use with products in which there are mechanics, eectronics and software becomes easier to use. The user expects that these mechatronic systems guarantee performance capabiity, avaiabiity and safety. Measures are necessary in deveopment projects which go above and beyond cassic risk anaysis. Deveopers in a partia discipines must famiiarize themseves with a possibe operating states and by using error recognition and error response ensure that the project targets are achieve safey. Target group Previous knowedge Seminar duration Seminar fees Deveopers with previous experience in cassic FMEA in accordance with VDA, AIAG or DRBFM, who want to uncover weak points in mechatronic systems and define measures. Those persons who want to repicate deveopment services with added error recognition and reaction for a operating states in an FMEA. Expertise and experience with FMEA in accordance with VDA or AIAG as we as operating knowedge of the APIS IQ-Software. This knowedge has for exampe been trained in FMES-method training (TR01) and in the IQ-Software Basic Training (TR02). 1 day Pease refer to our ist of seminar dates and fees.
26 22 TR14 Mechatronics-FMEA Seminar contents and schedue Day a.m. to 5.00 p.m. Pecuiarities of mechatronic systems Extensions of Mechatronics-FMEA (Operating states, error recognition, error reactions) and ateration of the B-assessment vauation score for FMEA Working in IQ editors Use of fiters with the additiona criteria Representation of aternative safety eves in the form (RPZ secure /unsecure)
27 Moderation Services 23 Moderation Services FMEA moderation The process of preparing an FMEA (Faiure Mode and Effect Anaysis) is a chaenging and potentiay difficut task for the persons invoved. In the process, ack of experience can often significanty increase the workoad, resuting in additiona costs and oss of motivation on the part of those invoved. For an FMEA to be performed efficienty and in the best possibe way, not ony must the moderator have fu contro over the methods used, but he or she must aso be aware of and take into account a of the options and imitations of these methods. The moderator must be famiiar with the software functions of the empoyed too and be abe to appy a range of different moderation techniques. Optimized moderation during the teamwork can reduce outay and time requirements by up to 50 %. Utimatey, the outcome of an FMEA shoud be a faut-free product, so it is therefore an important pre-requisite for creating success in the marketpace. Goas: Moderation is provided to mentor the team on its way to arriving at the outcome of the FMEA. The moderator highights potentia faiure areas and demonstrates how the end product can be affected. Our aim is to enabe the participants to perform efficient and prompt FMEAs. As a genera rue, after around 1-3 days of moderation the participants are usuay capabe of continuing the anaysis independenty. In addition to heping you obtain the actua required FMEA resuts, our FMEA moderation service aso offers great earning vaue in terms of the performance of FMEAs. Advantages: o Understanding of the methodoogy o Understanding of the software o Moderators expertise o Neutra moderation o Resource savings
28 24 Moderation Services What our service incudes: o Optiona: Preparation of the FMEA on the basis of existing records (e.g. preparation of the system structure on the basis of muti-eve bis of materias, work schedues etc.) o Presentation of the basic knowedge required to prepare FMEAs for non-trained members of the team (in the form of a short introduction of around 30 minutes, ony if required) o Parae documentation with the APIS IQ-Software o Moderation of the working group towards a targeted and efficient (system-) FMEA with the foowing work steps: - Definition of the goas of FMEA - Definition of the system eements and the system structure - Definition of the reevant functions - Definition of the reevant potentia faiures - Performance of the faiure anaysis - Evauation of the risks - Deveopment and documentation of the avoidance and detection measures which accompany the deveopment - Definition and assignment of responsibiities, deadines and processing status for the actions - Evauation of the improved status - Foow-up processing of work resuts (e.g. optimization of the system structure, preparation of a Contro Pan etc.) - Documentation and presentation of the FMEA resuts - Project tracking
29 Moderation Services 25 Target group Previous knowedge Seminar duration Seminar fees Empoyees from corporate areas affected by the FMEA process. The key here is to find a good compromise for reasons of communication and motivation it is best to incude as many of the experts as possibe, but this competes with the opposed requirement of performing the anaysis with minima empoyee resources. If necessary, suppiers of key system components can aso be invoved. - None - The ength of time required depends on the compexity of the product and the eve of detai required for the anaysis. An estimate can be provided before the start of a concrete FMEA. Each day of this service can be ordered or canceed on an individua basis. We woud be happy to prepare a quote for you; dates by arrangement.
30 26 Contact Contact Registration: Benefits: Contact: Formess or using the attached form. Seminar documents, unch (café/restaurant), refreshments during seminar. APIS Informationstechnoogien GmbH Wofenbütteer Straße 31 B D Braunschweig GERMANY Te.: Fax.: E-Mai:
31 ! R E G I S T R A T I O N Pease send to: APIS Informationstechnoogien GmbH Wofenbütteer Straße 31 B D Braunschweig Fax: Seminar tite Date Location Participant(s): (Tite) Surname, First name E-Mai Information for the invoice (pease fi in competey): Company address: Biing address (if differenty from company address): Order No.: Tax ID Number: Te. /Fax: Location /Date: Signature:
32 Genera Terms of Business of APIS Informationstechnoogien GmbH Registration A registrations for our seminars must be received in writing by etter, fax or e-mai. By registering for one of our seminars, customers agree to be bound by our Genera Terms of Business. Due to the imited number of paces avaiabe for our seminars, they are awarded on a "first come, first served" basis. Registrations ony become effective once they have been confirmed in writing. If the minimum number of participants is not attained for a particuar seminar then we wi notify you immediatey and offer an aternative date if required. Canceation A canceation fee of 20% of the attendance fee is payabe if canceation notification is received between 8 weeks and 2 weeks before the start of the seminar. If the canceation is received ess than 2 weeks before the start of the seminar then the fu attendance fee is payabe. We appreciate your understanding in this matter. However, it is possibe to appoint a substitute participant by arrangement. You wi be notified immediatey if an event needs to be canceed. In a cases the iabiity of APIS Informationstechnoogien GmbH is imited excusivey to the attendance fee. The course instructor and the seminar program are subject to change without notice. Fees For detais of our seminar fees, pease refer to the ist of seminar dates and fees. A prices are quoted per participant and are subject to VAT. The seminar fee is payabe without deductions after the invoice is issued. Scope of Vaidity These Genera Terms of Business appy to the running of seminars and training courses in the training faciities of APIS Informationstechnoogien GmbH and in externa training faciities. Any changes wi ony be vaid if they are agreed in writing. Data Protection By registering for a pace on one of our courses you agree to your data being eectronicay stored and processed for the purpose of deaing with your registration. Teaching Materias A rights reserved wordwide. The training documents must not, even in the form of excerpts, be dupicated, passed on, re-written, saved in a database or transated into a different anguage without the express written authorization of APIS Informationstechnoogien GmbH. Dupication is not permitted either eectronicay, mechanicay, magneticay or manuay.
APIS Software Training /Consulting IQ-Software Services APIS Informationstechnologien GmbH The information contained in this document is subject to change without prior notice. It does not represent any
2 Teamwork Abstract This chapter presents one of the basic eements of software projects teamwork. It addresses how to buid teams in a way that promotes team members accountabiity and responsibiity, and
MANAGEMENT CONCEPTS Human Capita & Human Resources Certificate Programs Programs to deveop functiona and strategic skis in: Human Capita // Human Resources ENROLL TODAY! Contract Hoder Contract GS-02F-0010J
CERTIFICATE COURSE ON CLIMATE CHANGE AND SUSTAINABILITY Course Offered By: Indian Environmenta Society INTRODUCTION The Indian Environmenta Society (IES) a dynamic and fexibe organization with a goba vision
93 3.3 SOFTWARE RISK MANAGEMENT (SRM) Fig. 3.2 SRM is a process buit in five steps. The steps are: Identify Anayse Pan Track Resove The process is continuous in nature and handed dynamicay throughout ifecyce
Monitoring and Evauation Unit Learning from evauations Processes and instruments used by GIZ as a earning organisation and their contribution to interorganisationa earning Contents 1.3Learning from evauations
SELECTING THE SUITABLE ERP SYSTEM: A FUZZY AHP APPROACH Ufuk Cebeci Department of Industria Engineering, Istanbu Technica University, Macka, Istanbu, Turkey - email@example.com Abstract An Enterprise
biztech TM MICROSOFT DYNAMICS CRM Experienced professionas, proven toos and methodoogies, tempates, acceerators and vertica specific soutions maximizing the vaue of your Customer Reationships Competency
ICAP CREDIT RISK SERVICES Your Business Partner ABOUT ICAP GROUP ICAP Group with 56 miion revenues for 2008 and 1,000 empoyees- is the argest Business Services Group in Greece. In addition to its Greek
c r o s os r oi a d s REDISCOVERING THE ROLE OF BUSINESS SCHOOLS The current crisis has highighted the need to redefine the roe of senior managers in organizations. JORDI CANALS Professor and Dean, IESE
SABRe B2.1: Design & Deveopment. Suppier Briefing Pack. 2013 Ros-Royce pc The information in this document is the property of Ros-Royce pc and may not be copied or communicated to a third party, or used
Interna Contro Guidance for Directors on the Combined Code ISBN 1 84152 010 1 Pubished by The Institute of Chartered Accountants in Engand & Waes Chartered Accountants Ha PO Box 433 Moorgate Pace London
- I PREFACE T he (+nera Accounting Office (GAO) has ong beieved that the federa government urgenty needs to improve the financia information on which it bases many important decisions. To run our compex
N o r w e g i a n S e a White 60ûN ATLANTIC OCEAN UNITED KINGDOM Rio Douro Hebrid Bay of Biscay Garonne Faroe Isands Shetand Isands Orkney Isands North Loire ine Rhone Rhine Po Ebe Adriatic Batic Guf of
Chapter 3: e-business Integration Patterns Page 1 of 9 Chapter 3: e-business Integration Patterns "Consistency is the ast refuge of the unimaginative." Oscar Wide In This Chapter What Are Integration Patterns?
Message We sha make every effort to strengthen the community buiding programme which serves to foster among the peope of Hong Kong a sense of beonging and mutua care. We wi continue to impement the District
München Regensburg Dachau German Auditors and Tax Advisors for foreign cients Economy Finance Financia Reports Taxes Strategies München Regensburg Dachau SH+C has focussed on consuting foreign cients with
Tabe of Contents SECTION 1. TRAINING PROGRAM INTRODUCTION..................3 Training Objectives...........................................3 Rationae for Training.........................................3
LESSON 4 MARKETING INFORMATION SYSTEM (MIS) CONTENTS 4.0 Aims and Objectives 4.1 Introduction 4.2 MIS 4.2.1 Database 4.2.2 Interna Records 4.2.3 Externa Sources 4.3 Computer Networks and Internet 4.4 Data
Integrating Risk into your Pant Lifecyce A next generation software architecture for risk based operations Dr Nic Cavanagh 1, Dr Jeremy Linn 2 and Coin Hickey 3 1 Head of Safeti Product Management, DNV
Community Heathcare Organisations Report & Recommendations of the Integrated Service Area Review Group Frequenty Asked Questions 1. What are Community Heathcare Services? Community Heathcare Services are
UCU Continuing Professiona Deveopment Quaifications, professiona deveopment and probation Initia training and further education teaching quaifications Since September 2007 a newy appointed FE ecturers,
STRATEGIC PLAN 2012-2016 CIT Bishopstown CIT Cork Schoo of Music CIT Crawford Coege of Art & Design Nationa Maritime Coege of Ireand Our Institute STRATEGIC PLAN 2012-2016 Cork Institute of Technoogy (CIT)
endorsed programmes With our expertise and unique fexibe approach NOCN wi work with you to deveop a product that achieves resuts. NOCN is a eading reguated UK awarding organisation that has been creating
Dehi Business Review X Vo. 4, No. 2, Juy - December 2003 CONTRIBUTION OF INTERNAL AUDITING IN THE VALUE OF A NURSING UNIT WITHIN THREE YEARS John N.. Var arvatsouakis atsouakis DURING the present time,
Undergraduate Studies in Education and Internationa Deveopment Wecome Wecome to the Schoo of Education and Lifeong Learning at Aberystwyth University. Over 100 years ago, Aberystwyth was the first university
Key Features of Life Insurance Life Insurance Key Features The Financia Conduct Authority is a financia services reguator. It requires us, Aviva, to give you this important information to hep you to decide
Advance PLM Software Soutions for Compex Business Processes Abstract As customers word-wide camour for more technoogicay rich products, be it a car, or a smartphone, manufacturers are having to contend
Certified Once Accepted Everywhere Why use an accredited certification body? Third party management systems certification is a frequenty specified requirement to operate in the goba market pace. It can
Program Management Seminar Program Management Seminar The word s best management schoos are noted for their superior program execution, high eves of customer satisfaction, and continuous program improvements.
DOING BUSINESS WITH THE REGION OF PEEL A GUIDE FOR NEW AND CURRENT VENDORS TABLE OF CONTENTS INTRODUCTION... 1 GOVERNANCE... 1 COMMONLY PURCHASED GOODS AND SERVICES... 1 HOW TO REGISTER YOUR COMPANY...
Accreditation: Supporting the Deivery of Heath and Socia Care PHARMACY E F P T O L P E D P E C M F D T G L E F R Accreditation: Supporting the Deivery of Heath and Socia Care June 9, 2015 marks Word Accreditation
Niagara Cathoic District Schoo Board High Performance Academic Support Program The Niagara Cathoic District Schoo Board, through the charisms of faith, socia justice, support and eadership, nurtures an
ISM 602 Dr. Hamid Nemati Objectives The idea Dependencies Attributes and Design Understand concepts normaization (Higher-Leve Norma Forms) Learn how to normaize tabes Understand normaization and database
Ricoh Heathcare Process Optimized. Heathcare Simpified. Rather than a destination that concudes with the eimination of a paper, the Paperess Maturity Roadmap is a continuous journey to strategicay remove
ADVANCED ACCOUNTING SOFTWARE FOR GROWING BUSINESSES Product Features 1. System 2. Saes Ledger Unimited companies with password protection User security Muti-user system: 1 user comes as standard, up to
Professiona Kingston Organisationa and workforce deveopment soutions n Facuty of Business and Law Aways improving 0/1 Contents Wecome 2 Why Kingston? 4 Course portfoio 6 Course detais 8 Work-based earning
Capabiity Deveopment Grant Buid business capabiities to sharpen your competitive edge 1 Buid up your business with the Capabiity Deveopment Grant The Capabiity Deveopment Grant (CDG) is a financia assistance
SECTION 10: page 1 Section 10: by Honeywe WINMAG Graphics Management System Contents What is WINMAG? WINMAG Text and Graphics WINMAG Text Ony Scenarios Fire/Emergency Management of Fauts & Disabement Historic
To appy for this account, the printed appication must be competed and returned together with any necessary supporting documentation to the foowing address: NatWest Goba Empoyee Banking Eastwood House Gebe
7 Bite-Size Steps to ITIL Success Pus making a Business Case for ITIL! Do you want to impement ITIL but don t know where to start? 7 Bite-Size Steps to ITIL Success can hep you to decide whether ITIL can
ELECTRONIC FUND TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES The Eectronic Fund Transfers we are capabe of handing for consumers are indicated beow some of which may not appy your account Some of these may
Message The Trade and Industry Bureau is committed to providing maximum support for Hong Kong s manufacturing and services industries. With the weight of our economy shifting towards knowedge-based and
How to dea with persona financia probems D I S P U T E R E S O L U T I O N Introduction Heping you face the future with confidence In 2014, the eve of consumer debt in the UK grew to reach a seven-year
About ELECTRONIC FUND TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES The Eectronic Fund Transfers we are capabe of handing for consumers are indicated beow, some of which may not appy your account. Some of
ELECTRONIC FUND TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES The Eectronic Fund Transfers we are capabe of handing for consumers are indicated beow some of which may not appy your account Some of these may
SPECIAL CONFERENCE ISSUE THE OFFICIAL PUBLICATION OF THE Orace Appications USERS GROUP spring 2012 Introduction to Master Data and Master Data Management (MDM): Part 1 Utiizing Orace Upgrade Advisor for
Word Accreditation Day 9 June 2016 www.pubicsectorassurance.org Accreditation: A goba too to support Pubic Poicy Accreditation: A goba too to support Pubic Poicy Standards, accreditation and conformity
alearn with Microsoft 16pp 21.07_Layout 1 22/12/2014 10:49 Page 1 FRONT COVER alearn with Microsoft We are XMA and Vigen. Ca us now on 0115 846 4900 Visit www.xma.co.uk/aearn Emai firstname.lastname@example.org Foow
NCH Software Express Accounts Accounting Software This user guide has been created for use with Express Accounts Accounting Software Version 5.xx NCH Software Technica Support If you have difficuties using
ELECTRONIC FUND TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES The Eectronic Fund Transfers we are capabe of handing for consumers are indicated beow some of which may not appy your account Some of these may
NCH Software FexiServer This user guide has been created for use with FexiServer Version 1.xx NCH Software Technica Support If you have difficuties using FexiServer pease read the appicabe topic before
MANAGEMENT CONCEPTS Federa Financia Management Certificate Program Training to hep you achieve the highest eve performance in: Accounting // Auditing // Budgeting // Financia Management ENROLL TODAY! Contract
Avaya Remote Feature Activation (RFA) User Guide 03-300149 Issue 5.0 September 2007 2007 Avaya Inc. A Rights Reserved. Notice Whie reasonabe efforts were made to ensure that the information in this document
A short guide to making a medica negigence caim Introduction Suffering from an incident of medica negigence is traumatic and can have a serious ong-term impact on both the physica and menta heath of affected
Chapter 2 Deveoping a Sustainabe Suppy Chain Strategy Bakan Cetinkaya Learning Goas. By reading this chapter you wi: Know the basics of competitive strategy and suppy chain strategy and understand their
Appendix 10.1: substantive audit programme for production wages: Troston pc 389 APPENDIX 10.1: SUBSTANTIVE AUDIT PROGRAMME FOR PRODUCTION WAGES: TROSTON PLC The detaied audit programme production wages
Automated teer machines (ATMs) are a part of most of our ives. The major appea of these machines is convenience The ATM environment is changing and that change has serious ramifications for the security
CUSTOM COMMUNICATIONS Putting Your Benefits to Work. Empoyee Communications Benefits Administration Benefits Outsourcing Recruiting and retaining top taent is a major chaenge facing HR departments today.
Incident management system for the oi and gas industry Good practice guideines for incident management and emergency response personne The goba oi and gas industry association for environmenta and socia
IT Governance Principes & Key Metrics Smawood Maike & Associates, Inc. 9393 W. 110th Street 51 Corporate Woods, Suite 500 Overand Park, KS 66210 Office: 913-451-6790 Good governance processes that moves
alearn with Microsoft We are XMA. Ca us now on 0115 846 4900 Visit www.xma.co.uk/aearn Emai email@example.com Foow us @WeareXMA Introduction Use our 'steps to alearn' framework to ensure you cover a bases...
The BBC s management of its Digita Media Initiative Report by the Comptroer and Auditor Genera presented to the BBC Trust s Finance and Compiance Committee, 13 January 2011 Department for Cuture, Media
Technoogy and Consuting - Newsetter Juy 2013 Wecome to Latitude Executive Consuting s atest newsetter, reviewing recent marketpace activity. The newsetter focuses on the Technoogy and Consuting sectors,
2012 Before You Buy A Description of the Caifornia Partnership for Long-Term Care Prepared by the Caifornia Department of Heath Care Services Page 1 of 13 Ony ong-term care insurance poicies bearing any
eg Enterprise vs. a Big 4 Monitoring Soution: Comparing Tota Cost of Ownership Restricted Rights Legend The information contained in this document is confidentia and subject to change without notice. No
Apri 2016 1 PREFACE This buetin is intended for individuas who pan to take the Uniform Certified Pubic Accountant (CPA) Examination. The examination is fuy computerized and offered via a network of test
Chartered Management Dipomas in Strategic Management & Leadership CMI executive dipomas in management Whether you are at the start of your management career, seeking to move up through your organization
Heathy Savings? A study of the proportion of NHS Trusts with an in-house Buidings Repair and Maintenance workforce, and a discussion of eary experiences of Suppies efficiency initiatives Management Summary
www.mitchecharesworth.co.uk Auto-Enroment Services Part 1: A Unified Soution for Empoyers A combined Payro and Pensions approach to meet your Auto-Enroment obigations firstname.lastname@example.org
Measuring operationa risk in financia institutions Operationa risk is now seen as a major risk for financia institutions. This paper considers the various methods avaiabe to measure operationa risk, and
everychid. onevoice. Every time i have to go to the bathroom at schoo, there s a ine. And sometimes they reay need to be ceaned. Maybe the schoo can get some more hep to open up a of the restrooms again.
QCM-C-PD-Survey Service Partia discharge monitoring for underground power cabes Precise assessment of partia discharge in underground MV/HV power cabes and terminations Highy accurate periodic PD survey
AA Fixed Rate ISA Savings For the road ahead The Financia Services Authority is the independent financia services reguator. It requires us to give you this important information to hep you to decide whether
Income Protection Options Poicy Conditions Introduction These poicy conditions are written confirmation of your contract with Aviva Life & Pensions UK Limited. It is important that you read them carefuy
Chapter 2 Traditiona Software Deveopment 2.1 History of Project Management Large projects from the past must aready have had some sort of project management, such the Pyramid of Giza or Pyramid of Cheops,
Financia Assistance Scheme Eary access to FAS payments for members in poor heath Pension Protection Fund Protecting Peope s Futures The Financia Assistance Scheme is administered by the Pension Protection
Ricoh Lega ediscovery and Document Soutions Powerfu document services provide your best defense. Our peope have aways been at the heart of our vaue proposition: our experience in your industry, commitment
DECEMBER 2008 Good practice contract management framework The Nationa Audit Office scrutinises pubic spending on behaf of Pariament. The Comptroer and Auditor Genera, Tim Burr, is an Officer of the House