SERVICES B2B PORTAL FOR SUPPLIERS (EUROPEAN COUNTRIES) GENERAL INSTRUCTIONS

Transcription

1 SERVICES B2B PORTAL FOR SUPPLIERS (EUROPEAN COUNTRIES) GENERAL INSTRUCTIONS VERSION 3 YEAR 2013 NOVEMBER 2013

2 INDEX CONCEPT PAGE 1. SERVICES ACCESS SCOPE SERVICES AUTHORIZATION RECOMMENDATIONS QUESTIONS NOVEMBER 2013

3 1. SERVICES El Corte Inglés group of companies puts at its suppliers disposal certain services on a B2B portal, as long as they are registered as users of it. Their access through a web address will allow them to consult data, documents and administrative work more efficiently. This document contains general instructions to use both the services already available and those new to be incorporated with access to this portal: Services: Supplier General Information: Allows consultation certain registered data in our Supplier Index, based on the information given to our Central Buying Office. You will be able to modify incorrect data or those needed to be changed. These requests will be managed by the Supplier Index area within our Suppliers Accounts Department. Questions on Invoicing: It allows you to check accounts documents (invoices, charges, credit notes, payment documents, etc.) by document number, type and date. Communications of Orders: It allows you to check and print the orders issued by El Corte Inglés group of companies until they are ready to be received by E.D.I. Labels: You will be able to make the price labelling stickers directly from orders. Also, allows downloaded software to issue labels (product and logistics). The procedures are detailed in the handbooks published by the Manual and Handbook Service. 2. ACCESS On the portal access address page, each user will register his/her user code and password. In the identification window log in your user name (Login) and your password, both in capital letters and press the Login button, for the main page to appear showing the Services Menu. If the data are incorrectly logged in, a message will appear indicating it. -3- NOVEMBER 2013

4 The first time that you access, a window will appear to confirm your user and password, and another one with questions to identify your password in case you have forgotten your password. After identification, the user will be able to see a main page where is shown the services that are authorized: Included on the menu Options-Services are literals of the services that are possible to have access to. To change password or remember your user, it is necessary to activate the literals Change Password or Change Questions both included in the Options-How to proceed. -4- NOVEMBER 2013

5 3. SCOPE The web services are operational for suppliers of the following companies: SERVICES Supplier s general data Invoicing search Orders Communications COMPANIES El Corte Inglés, Hipercor, Óptica 2000, Bricor and Sfera El Corte Inglés, Hipercor, Óptica 2000 and Bricor El Corte Inglés, Hipercor, Öptica 2000, Bricor and Sfera Label editing: Product (El Corte Inglés, Hipercor, Sfera, Bricor), Logistics; El Corte Inglés, Hipercor 4. SERVICES AUTHORIZATION Supplier s General Data/Invoicing Search: All suppliers from the scope of application shown at the Section 3 are authorized. Communication of Orders: For suppliers that do not receive orders by E.D.I. It is authorized by CIF for all the suppliers numbers that are assigned and the orders are available 30 days after its issuing date. Manual-Guides/Labels: When our Buying Office (labels product) or Dept. of Logistic (logistic labels), give their approval, they will be notified (in writing) that they may download the labels editing software. 5. RECOMMENDATIONS In order to avoid problems in the access and use of the portal services, computers accessing the portal must have: Access to Internet without connection incidences. The ideal screen resolution to visualize the web pages with all the accesses, buttons, fields, etc. is of 1024 * 768 pixels. There are applications that have to be downloaded like files compressed into format ZIP, therefore the computers must have software that allows its opening and handling. In the information that is sent to download the labels editors, the operating system requisites are indicated. The documents on the portal may be in different formats (pdf, etc.) To consult the documents in PDF format, it is needed to have the editor that allows that task, and which could be downloaded from Guides and Manuals. To exit the portal, click End Session to avoid access problems. In all the pages, you may select the desired language (Spanish, English or Portuguese) just by clicking on the flags appearing on the top part. While the information of a particular service is being updated, literals will appear indicating that they are not available in that moment. -5- NOVEMBER 2013

6 6. QUESTIONS In the service Guides and Manuals it is included documentation explaining the operation of the Services. By clicking on the desired literal, it will appear the window Documents Explorer and the tab Documentation per language will display folders with manuals, guides. The manuals with the operational functioning of each service and other documentation are in the following folders: General instructions: with this document. Suppliers File: Suppliers general data reference. Suppliers Accounts : Consultation on Supplier s invoicing data. Orders Communications: Consultation Orders. Label: software instruccions use. Changes in the working operatives will be informed of in the news section and the relevant manuals will be updated differentiating them in blue print. For any queries or doubts, please contact the following addresses: General Functioning Services /Label Editing/Users Passwords: [email protected] Supplier s General Information: [email protected] Supplier's Invoicing consultation: Regular telephone consultation numbers of the various groups of our Suppliers Account Department. -6- NOVEMBER 2013