Next Generation Cloud Backup with IT Convergence Encore!

Transcription

1 Next Generation Cloud Backup with IT Convergence Encore! A webcast presented by IT Convergence May 13th, 2014

2 How to Ask Questions Feel free to ask questions as they occur to you Click on the Q&A icon in the panel on top of your screen A dialog box will open Enter your question and press Send During the Q&A session we will answer your questions

3 Global Reach, Local Expertise CHICAGO INCLINE VILLAGE NEW YORK SAN FRANCISCO DALLAS MEXICO COSTA RICA HYDERABAD SHANGHAI BUENOS AIRES RIO DE JANEIRO SÃO PAULO

4 On the Phone Host Keith Thomas Marketing Communications Analyst, ITC Presenters Erik Nelson Senior Specialist, EMC Data Protection & Availability EMC Corporation Bimal Doshi Chief Architect and VP of Software Engineering IT Convergence Ernesto Espinosa Vice President of Technology Solutions, IT Convergence

5 Migrating to the Cloud BaaS Gateway to the Cloud The ROI of BaaS The ITC Cloud Services Advantage

6 EMC - ITC Partnership Our partnership with EMC resulted in a rapid deployment of Data Domain/Avamar, accelerating our ability to achieve highefficiency in storage/backup operations resulting in overall cost reductions and superior service delivery. This relationship has been instrumental to our successful and growing Enterprise Cloud service offerings. Patrick Krause, President IT Convergence

7 Delivers Faster Time to Value Top 5 Reasons Enterprises Adopt a Cloud Strategy Go Cloud!

8 Data Explosion

9 Migrating to the Cloud BaaS Gateway to the Cloud The ROI of BaaS The ITC Cloud Services Advantage

10 Everybody Has a Backup Problem Backup as a Service BaaS is considered a low-risk, on ramp to cloud-based services.

11 Backup as a Service Requirements Quick Recovery Elastic & Scalable Granular Recovery Active Background SLA Defined RPO/RTO Metered Friendly Portal Secure

12 Backup as a Service Deployment Model Options Local Backup Services Replicated Backup Services Remote Backup Services

13 Needs Assessment What s in it for the Backup Admin? Retain backup data for long term either locally or remotely Increase Tier 1 Disk Space available to achieve Recovery Time Objectives (RTO) Fulfill long term data archiving compliance requirements Support robust disaster recovery plan Eliminate tape for long term archiving of backups Manage disk space effectively via consistent Data Life Cycle Policies Store data reliably on disk to ensure long-term access and recoverability End security concerns about losing offsite tapes

14 Needs Assessment (Cont.) Manage Backups, Archives, and Restores via single user interface Reduce Operational Expenses Eliminates Both Tape Costs and Tape Transport & Recovery Costs Reduces Backup Administration Costs Cuts Tier 1 Disk Space Costs End concerns about lost archive tapes or incomplete backups & archives Store archive data indefinitely and recover it quickly Expire archive data based on policies to reduce disk space requirements Facilitate DR testing & compliance audits

15 EMC Deduplication is the Cloud Enabler Move and store less data 1. Variable-length segments = higher efficiency 2. Determinate if segment is unique at the source 3. Only send & store unique segments 4. Positive impact for backup & replication processes

16 Data Deduplication: Technology Overview Store more backups in a smaller footprint Friday Full Backup A B C D A E F G Mon Incremental A B H Tues Incremental C B I Weds Incremental E G J Thurs Incremental A C K Second Friday Full Backup B C D E F L G H A B C D E F G H I J K L Backup Logical Estimated Physical Data Reduction FRIDAY FULL 1 TB 2 4x 250 GB Monday Incremental 100 GB 7 10x 10 GB Tuesday Incremental 100 GB 7 10x 10 GB Wednesday Incremental 100 GB 7 10x 10 GB Thursday Incremental 100 GB 7 10x 10 GB Second FRIDAY FULL 1 TB 50 60x 18 GB TOTAL 2.4 TB 7.8x 308 GB

17 Retain: Store More for Longer with Less Over one year of retention in 3U of Data Domain deduplication storage Backup Cumulative Estimated Physical Data Logical Reduction First Full 1 TB 4x 250 GB Week 1 Week 2 Week 3 Month 1 Month 2 Month 3 April TB 8x 308 GB April TB 10x 366 GB April TB 12x 424 GB April TB 14x 482 GB May TB 17x 714 GB June TB 19x 946 GB Month 4 July TB 20x 1,178 GB TOTAL 23.4 TB 20x 1,178 GB

18 Migrating to the Cloud BaaS Gateway to the Cloud The ROI of BaaS The ITC Cloud Services Advantage

19 Hybrid REPLICATION Next Generation Cloud Backup with IT Convergence - Encore! Replicated Backup Services ITC Manages Replication & DR System (offsite copy WAN) Customer Premise ITC Data Center Remote Secure Tenant 1 Local Dedicated Data Domain system Secure Tenant 2 On Premise Backup WAN/VPN Replicated Secure Tenant 3 On Premise Backup Leveraged Data Domain Shared across Tenants

20 BaaS Self Service Portal Account Management Administration Self-Service Billing Reporting Help Desk

21 BaaS ROI / TCO Analysis Typical Costs for conducting backups in-house Backup Software Purchase and annual maintenance Backup Hardware Purchase and annual maintenance Tape Rotation, Maintenance and offsite costs Intermediate backups to disk Disk space purchase and maintenance Backup Administration costs

22 BaaS ROI / TCO Analysis

23 Your Journey To The Cloud - Next Steps Decide on your cloud requirements: Geographies - Client/Devices RTO/RPO & SLA - Deployment Model Single or multi-tenant - Business Requirements Understand workloads, services and priorities ITC TC, Professional Services or Partner Assessment Identify appropriate services (BaaS, STaaS, IaaS, ITaaS, VMaaS) Begin your journey to success!

24 Migrating to the Cloud BaaS Gateway to the Cloud The ROI of BaaS The ITC Cloud Services Advantage

25 Service Delivery Differentiators Service Delivery Managers A dedicated, knowledgeable leader to insure delivery and team performance Enterprise Monitoring Solution Dashboard visibility to your applications and computing platforms Service Desk 24/7 manned global Service Desk available to answer your call, connecting you to our team Adaptive Service Tailoring to meet your unique requirements. Unparalleled responsiveness Visible Performance Metrics Weekly/Monthly Status Reporting; Labor Performance Reporting Assigned Staffing Model Named primary and secondary support personnel an extension of your team Audited processes including the New Account Startup, Change Management and Root Cause Analysis are fundamental tenants of the Enterprise Cloud & Managed Services practice and are part of our SOC-1 certification.

26 Service Level Agreement Objectives Reliability 24 x 7 x 365 Service Desk Defined Escalation Hierarchy Availability Minimum 99.9% Availability of Application/Database Environments Accountability Critical Request...15 minute response by ITC Personnel High Priority Request minute response by ITC Personnel Medium Priority. 4 hour response by ITC Personnel Low Priority Request...24 hour response by ITC Personnel Visibility of Workflow Tracking Reporting Communication and Escalation

27 Next Generation Cloud Cloud Backup Backup with with IT Convergence IT Convergence - Encore! Big Enough to Support You, Small Enough to Know You

28 Next Generation Cloud Backup with IT Convergence Request Your FREE BaaS Cloud Enablement Assessment Simply 1. An ITC BaaS expert will call you to verify information on current backups. 2. We will send you a test script. 3. You run the test script, return the results.

29 How to Ask Questions Feel free to ask questions as they occur to you. Click on the Q&A icon in the panel on top of your screen A dialog box will open Enter your question and press Send During the Q&A session we will answer your questions.

30 Join the Conversation Join us for Data Domain and Deduplication 101 webcast on June 17 th Register for May 22 nd Oracle Cloud Adapter SFDC-ERP Integration webcast Website Facebook Blog itconvergence.blogspot.com LinkedIn YouTube

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