Disaster Recovery as a Service An Overview

Transcription

1 Disaster Recovery as a Service An Overview

2 Contents About Renaissance About Xterity Mission Challenges and Issues Considerations for DRaaS The Products 2

3 Established 2010 About Xterity Initial focus on pure virtualisation Have moved up the stack to provide turnkey solutions such as DRaaS Enables the channel Client markets served include Ireland, UK, US, Australia, Central America Platforms in Dublin dedicated to this DRaaS 3

4 About Renaissance Established in 1987 Leading Value Added Distributor or security products Leaders in development and delivery of DR/BC solutions and consultancy Leading independent DR/BC Consultancy business Internationally recognised with BCI/EPS 4

5 Mission Our mission is within a profitable business model, to popularise Disaster Recovery as a Service for the Irish market, enabling and increasing the sustainability of the customer and building their value through data security. 5

6 Challenges / Issues DR perceived as being the domain of larger organisations Backup and offsite backup rarely complete Recovery ability rarely tested Pricing, affordability and usability have been seen as barriers. 6

7 Observations DR/BC is essential for all Challenges is where to go SMB typically rely on partner organisations to provide IT services and advice. 7

8 What this has lead to The need for an SMB focussed solution Removing the issues/challenges It must be workable, affordable and can be tested It must be delivered through the channel A workable solution which considers bandwidth diversity 8

9 Five Considerations for Selecting a DRaaS Provider Recovery time objectives (RTOs) Recovery point objective (RPOs) can be a significant differentiator How important is security in the solution for the Provider? Is your Service Provider THE provider or a reseller? What hidden extra costs are there? 9

10 Seven DRaaS Must-Haves A multi-tenancy cloud environment in a Tier III(+) data centre Geographic diversity and data center redundancy Service Level Agreements (SLAs) with true financial penalties DR technical specialists Additional system capacity to support invocation Monitoring and management Regular DR Testing 10

11 11 A Strategy

12 The Products Onsite Backup Seagate NAS + 3rd party S/W based for backup Onsite Backup Seagate NAS + vcdp Based (also enables offsite backup & DRaaS) Offsite Backup Offsite DRaaS: Gold Bronze Oncloud 12

13 Go To Market Solution is fully Channel Enabled Sold only through the Channel White labelled Collateral available Seeding and on-boarding support 13

14 Business Benefits The ultimate on site off site service Meeting the RPO/RTO s as they change for a typical server failure or total wipe out Removes the necessity for taking tapes/discs offsite

15 Partner Benefits Always has data available to restore Minimises need to interact outside of partner for data restoration etc Can be remotely managed and data recovered remotely

16 Competitive Positioning Trusted provider with all Boxes Ticked 24 x 7 x 365 Customer support and creditability Complementary RPO & RTO to business needs All In One On-Site & Cloud DR solution 16

17 Key Differentiators Price and service size are aligned to business size and needs Scalable range of services in BC Suite which a client can grow through as their needs demand Data is located in Ireland always Easy to implement Easy to manage through self enabled GUI 17

18 DRaaS Differentiation On Cost: Lowest entry point Install fee Easier to say yes OnCloud, Gold, Bronze Based on SLA NOT volume Scale according to use Attractive thresholds of use 95%tile data transfer Granular reservation size On options: DR Backup We don t oversubscribe memory Robust DR without complexity or high cost Attractive entry level for SME Digital media based Not Tape More efficient RTO to RPO No hidden extras Automation & client control enabled More than 1 site Location of data at all times is demonstrated 18

19 DRaaS Differentiation (cont.) The business customer pays a fixed monthly opex cost that can be expected to remain fairly constant for three to 10 years even with two or three technology refreshes thrown into the mix Service Provider is continually investing and reinvesting in that knowledge base; Client avoids chore of DR and specialist skills investment Direct and immediate access to the wealth of knowledge and highest level of certified professionals on their cloud provider s staff.

20 Backup Services Differentiation SEAGATE Appliance Based: Seagate NAS Pro Benefits: A branded market leading NAS technology A business focussed and designed NAS with SMB pricing Fully featured applications Fully featured hardware Simply RAID, Monitoring, power management, Alerts 20

21 Backup Services Differentiation Cont. Xterity BaaS Offsite Based: Advanced agent can take snapshots multiple times a day without significant impact to server performance Backup frequency can provide a yield of more than one restore point per day Easy to use GUI that allows customer direct access to files from any backups Tools that replicate at the I/O level thus minimizing performance and compatibility concerns Backup frequency and retention policies accessible and configurable by the end user Ability to update multiple backup locations without burdening the local server Constantly monitored 99.99% SLA, if the backup service is not functioning we will contact you Granular control over WAN usage 21

22 The Seagate Onsite Backup Storage Appliance 22

23 Seagate NAS PRO 2-Bay Capacities from 4TB 10TB Ranging from only RRP RRP

24 Seagate NAS PRO 4-Bay Capacities from 8TB 20TB Ranging from only RRP RRP 1,

25 Seagate NAS PRO 6-Bay Capacities from 6TB - 30TB Ranging from only RRP RPP 1,

26 26 DRaaS Pricing

27 Xterity BaaS Offsite Option 1: Oncloud Backups Back Up aas Pricing Option 2: Offsite Backups Option 3: DRaaS Option 3: DRaaS + BaaS Data Center Primary Data Center DR Data Center DR Data Center DR Data Center Backup types Physical Server, Virtual Machine and File- Level Physical Server, Virtual Machine and File-Level Physical Server, Virtual Machine and File-Level Physical Server, Virtual Machine and File-Level Retention Periods 7-day, 30-day and User-defined 7-day, 30-day and User-defined No retention File-Level Restore Yes Yes Yes Yes 7-day, 30-day and User-defined Backup Storage Tier 3 Tier 3 Tier 2 Tier 2 Recovery Point Objective (RPO) 24 Hours 24 Hours 1 Hour 1 Hour SLA 99.99% 99.99% 99.99% 99.99% Price per Gb per Month Billing Per storage consumed, retrospective monthly billing Per storage consumed, retrospective monthly billing Per storage protected, no retention, monthly billing Per storage protected & consumed, retrospective monthly billing 27

28 Questions For further information please contact: Peter Lyons - [email protected] Ian O Callaghan [email protected]