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1 XEN Telephone Systems FAQs XEN Axis/Master, XEN Alpha, XEN IPK Systems Page 2 Xen Topaz system Page 3 Xen IPK II system Page 5 NEC Australia nec.com.au
2 FAQs XEN Telephone Systems XEN Axis/Master, XEN Alpha, XEN IPK Systems How do l set up or change a speed dial number? The system has capability for setting up speed dial numbers as a one touch key or as abbreviated dialling and setting them up depends on what you require. For a one touch key: 1. Press the FEATURE button 2. Press the REDIAL button 3. Press the key you wish to programme 5. Dial 0 for an outside line (not required if programming an internal extension number) 6. Enter in the full telephone number (include are code if applicable); can be a maximum of 16 digits 7. Press the FEATURE button. For Abbreviated dialling: These can be set up for either an individual user on their handset or for all office personnel to use. If the numbers are for all personnel, they must be set up at the main programming phone and with the handset down: 1. Press the FEATURE button 2. Press the REDIAL button 3. Dial Speed dial memory location (00-79 for system wide use or for individual use) 5. Dial telephone number to be stored (maximum of 24 digits) 6. Press the HOLD key if entering a name 7. Enter name using keypad to a maximum of 13 digits 8. Press the FEATURE key. (If the name is not required, press the FEATURE key immediately after having entered the telephone number.) In order to use this number: 2. Press the REDIAL button 3. Dial the speed dial memory location 2 NEC Australia 2010
3 XEN Telephone Systems FAQs Xen Topaz system How do l set up or change a speed dial number? The system has capability for setting up speed dial numbers as a one touch key or as abbreviated dialling and setting them up depends on what you require. For a one touch key 1. Press the CALL button 2. Dial Press the key you wish to programme for an outside line (not required if programming an internal extension number) 5. Enter in the full telephone number (include area code if applicable) 6. Press the HOLD button 7. Press the SPK key to hang up For Abbreviated Dialling These can be set up for either an individual user on their handset or for all office personnel to use. If the numbers are for all personnel, they must be set up at the main programming phone and with the handset down: 1. Press the SPK button 2. Dial Dial abbreviated dialling bin memory location ( for system wide use or for individual use) 5. Dial telephone number to be stored (maximum of 24 digits) 6. Press the HOLD key. 7. Enter name using keypad to a maximum of 13 digits 8. Press the HOLD key. 9. Press the SPK button to hang up. (If the name is not required, press the SPK key immediately after having entered the telephone number and pressed HOLD.) In order to use this number: 2. Press * 3. Dial the speed dial memory location NEC Australia
4 FAQs XEN Telephone Systems How do l change the Night switch message? A. When the system is on night switch, if the caller can leave you a message, then you need to change the message via the voic system. Refer to the voic guide. If the caller cannot leave a message, you need to change it via the Voice Response System. In order to change it, you must first identify what message number is playing. Message number identification 2. Dial Dial 5 (to listen) 4. Dial the message number (start at 01 you can continue to message 48) 5. If this is not the current message, press 5 again 6. Dial the next message number and continue until message number is identified. 7. Hang up Message number erase 2. Dial Dial 3 (to erase) 5. Hang up to erase the message Message recording 2. Dial Dial 7 (to record) 5. Record your message after the beep. (Normally your message cannot exceed 2 minutes) 6. Press # to end the recording 7. Hang up. 1. Xen IPKII system: 4 NEC Australia 2010
5 XEN Telephone Systems FAQs Xen IPK II system How do l set up or change a speed dial number? The system has capability for setting up speed dial numbers as a one touch key or as abbreviated dialling and setting them up depends on what you require. For a one touch key 1. Press the CALL button 2. Dial Press the key you wish to programme for an outside line (not required if programming an internal extension number) 5. Enter in the full telephone number (include area code if applicable) 6. Press the HOLD button 7. Press the SPK key to hang up For Abbreviated dialling These can be set up for either an individual user on their handset or for all office personnel to use. If the numbers are for all personnel, they must be set up at the main programming phone and with the handset down: 1. Press the SPK button 2. Dial Dial abbreviated dialling bin memory location ( for system wide use or for individual use) 5. Dial telephone number to be stored (maximum of 24 digits) 6. Press the HOLD key. 7. Enter name using keypad to a maximum of 13 digits 8. Press the HOLD key. 9. Press the SPK button to hang up. (If the name is not required, press the SPK key immediately after having entered the telephone number and pressed HOLD.) In order to use this number: 2. Press * 3. Dial the speed dial memory location NEC Australia
6 FAQs XEN Telephone Systems How do l change the Night switch message? When the system is on night switch, if the caller can leave you a message, then you need to change the message via the voic system. Refer to the voic guide. If the caller cannot leave a message, you need to change it via the Voice Response System. In order to change it, you must first identify what message number is playing. Message number identification 2. Dial Dial 5 (to listen) 4. Dial the message number (start at 01 you can continue to message 48) 5. If this is not the current message, press 5 again 6. Dial the next message number and continue until message number is identified. 7. Hang up Message number erase 2. Dial Dial 3 (to erase) 5. Hang up to erase the message Message recording 2. Dial Dial 7 (to record) 5. Record your message after the beep. (Normally your message cannot exceed 2 minutes) 6. Press # to end the recording 7. Hang up. 6 NEC Australia 2010
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