8 th European Quality Conference. Draft Programme. 1 st & 2 nd October 2015 Esch-Belval, Luxembourg

Transcription

1 8 th European Quality Conference Strengthening the capacity of public in tackling current and future challenges - Public as part of the solution 1 st & 2 nd October 2015 Esch-Belval, Luxembourg Draft Programme 1

2 DAY 1 ( ) Registration of the participants Plenary session: opening of the 8QC by Mr Dan Kersch (Minister of Civil Service and Administrative Reform of Luxembourg) & Mrs Paulette Lenert (Director General) Plenary session 1. Keynote speaker 1: OECD representative on policy making (tbc) Parallel sessions 1 Session 1: Better results via evidence based performance management Session 2: Strategic thinking in a future-oriented public Session 3: Public in the cycle of policy design, implementation and evaluation Session 4: Enhancing social responsibility in public 1.1. Austria (AT): Implementing Performance Management in the Austrian Federal Administration 2.1. Poland (PL): Quality of public services monitoring as an element of local government integrated management system 3.1. France (FR): How to turn ethnographic insight into more efficient policy-making 4.1. A self-assessment tool on Social Responsibility 1.2. Lithuania (LT): Visionbased strategy of State Railway Inspectorate under the Ministry of Transport and Communications 2.2. Portugal (PT): Lisbon-Europe Netherlands (NL): Room for the River 4.2. Romania (RO): SocialXChange more than a charity shop 1.3. Greece (EL): Heritage Management E-System (HER.M.E.S.): Saving Historic Buildings in Hermoupolis with Conservation Plan and Public Awareness 2.3. Luxembourg (LU): A strategic vision of Air navigation in multi-level networks Coffee break and networking 3.3. Finland (FI): Innovative service provisions in Finnish Immigration Service through stakeholders and citizens involvement 4.3. Poland (PL): Spin your region up! Students and public together 2

3 11.30 In depth working sessions on the s 1.1. AT 1.2. LT 1.3. EL 2.1. PL 2.2. PT 2.3. LU Lunch 3.1. FR 3.2. NL 3.3. FI 4.1. SA Soc. Resp RO 4.3. PL Plenary session 2. Keynote speaker 2: Sune Knudsen (Danish Design Center) on Design-Thinking in the public sector (tbc) Parallel sessions 2 Session 5: Speak up! - Opportunities of Apps and Social Media Session 6: Towards more integrated services solutions Session 7: Towards a more transparent and accountable public Session 8: Design-Thinking in the public sector 5.1. Norway (NO): Using a hormone check app in the work of removing endocrine disrupting chemicals 5.2. Romania (RO): Public Administration Closer to the Citizens through Social Media 6.1. Netherlands (NL): The child protection agency: Every Child Safe Forever 6.2. Finland (FI): CAF assessment at the Education Department of City of Vantaa 7.1. Slovenia (SI): e-auctions in Public Procurement 7.2. Greece (EL): Central Electronic Registry of Public Procurement (CERPP) 8.1. New tools for new solutions Workshop 5 practical labs Danish Design Center in collaboration with Luxembourg Institute of Science and Technology 5.3. Latvia (LV): Football Pass to Get a Better Result! 6.3. Ireland (IE): Pathways to Work 7.3. Italy (IT): Data4all Coffee break and networking In depth working session on the s 5.1. NO 5.2. RO 5.3. LV 6.1. NL 6.2. FI 6.3. IE 7.1. SI 7.2. EL 7.3. IT 8.1. Design- Thinking in the public sector 3

4 17.00 Plenary session 3. Keynote speaker 3: Florian Hauser (European Commission) on EU Toolbox for Quality of Public Administration (tbc) End of day Social Event at Tramsschapp (Luxembourg-City) DAY 2 ( ) Plenary session 4. Keynote speaker 4: Prof. Yves Emery (IDHEAP) (tbd) Parallel sessions 3 Session 9: Leadership and Human Resources in a changing society: adequate transition or lost in translation? Session 10: A Copernican revolution: human-centric approaches facilitated by ICT? Session 11: Impact of insourcing and outsourcing in public Session 12: Strengthening ethical behaviour and fighting corruption 9.1. Germany (DE): Promoting work ability in times of change Denmark (DK): Digitalisation of the work processes introducing IT-mobility at Banedanmark Sweden (SE): Swedish experiences of outsourcing an analysis An overview of tools and ways to strengthen ethical behaviour and fighting corruption (Chapter 2 of the European toolbox) 9.2. Portugal (PT): Human Centric Model for HR management Lithuania (LT): Intelligence- Led Prevention and Fight against General Crime Belgium (BE): Catalogue of services : a balanced partnership Estonia (EE): New Code of Ethics for Officials 9.3. Belgium (BE): Leadership development in the Federal Public Service Finance Latvia (LV): Feeling Guide an Electronic Tool for Improving Employee Well-Being Luxembourg (LU): The Intercommunal Syndicate for IT Management 4

5 10.30 Coffee break and networking In depth working session on the s 9.1. DE 9.2. PT 9.3. BE DK LT LV SE BE LU EE Plenary session 5. Keynote speaker 5: European Commission The public sector as part of the solution (tbc) Plenary session: closing of the 8QC Lunch Closing of the Conference 5