Provider. Guide to Services. A Partnership of North Memorial and Fairview

Transcription

1 Provider Guide to Services 2013 A Partnership of North Memorial and Fairview

2 Our goal at North Memorial Health Care is to partner with you to provide your patients with a seamless continuum of care. We thank you for entrusting our physicians and staff with their care. Our system is comprised of more than 800 employed and affiliated medical professionals, as well as a fleet of over 120 ground ambulances and five Air Care bases throughout Minnesota. This directory is designed to provide you with easy access to these professionals who represent the multiple medical disciplines of North Memorial Health Care. Our physicians and staff are ready to respond to your patient s unique needs. We look forward to partnering with you to provide the HIGHEST QUALITY OF CARE to your patients. Page 2

3 TABLE OF CONTENTS Useful Information How to Refer a Patient to North Memorial Health Care... 6 Frequently Called Numbers...81 Maps... 60, North Memorial Health Care Acute Concussion Clinic Ambulance and Air Care Anesthesia... 7 Balance Center... 8 Bariatric Surgery... 9 Breast Health (Hope Chest Breast Center)...10 Cancer (Humphrey Cancer Center)...11 Cardiology (Heart & Vascular Institute)...12 Diabetes Education...13 Emergency Services...14 Endocrinology...15 Family Medicine (North Memorial Clinic) Gastroenterology...16 Genetic Testing (Oncology)...11 Genetic Testing (Perinatology) Geriatric Services (CACE Unit)...17 Geriatric Services (TotalCare for Seniors)...18 Home and Community Services...19 Hope Chest Breast Center...10 Hospice and Residential Hospice Hospitalist Program Humphrey Cancer Center...11 Imaging Services (Inpatient and Outpatient)...23, 24 Internal Medicine (North Memorial Clinic) Interventional Pain Center Joint Replacement Center Laboratory Services Maternal Fetal Medicine (Perinatology) Medical Transportation Neonatal Intensive Care Unit (NICU) Nephrology Dialysis Neurosurgery Nutrition Counseling Occupational Medicine Occupational Therapy...31 Oral and Maxillofacial Surgery Orthopedics (Joint Replacement Center) Orthopedic Pelvic Surgery Outpatient Wound Clinic Pain Management (Interventional Pain Center) Palliative Care Consult Team...21 Pastoral Care Services Pediatrics Perinatology (Maternal Fetal Medicine) Physical Therapy Podiatry Primary Care (North Memorial Clinic) Pre- and Post- Operative Services Psychiatry and Integrative Medicine Pulmonary and Respiratory Therapy Rehabilitation Services (Inpatient) Rheumatology Sleep Health Center...41 Speech Pathology Sport, Spine & Joint Stroke Program Surgical Services Thoracic Surgery and Lung Cancer Program Trauma and Acute Care Surgical Services Urgency Center...51 Urgent Care Women and Children s Services Family Birth Center North Memorial Medical Center Neonatal Intensive Care Unit (NICU) Pediatrics Perinatology Wound, Ostomy and Continence Maple Grove Hospital How to Refer a Patient to Maple Grove Hospital Emergency Care and Diagnostic Services Imaging Services Hospitalist and Adult Medicine Services Surgical Services Women and Children s Services... 64, 65 Family Birth Center Special Care Nursery Pediatric Services North Memorial Clinics Arbor Lakes Brooklyn Center Brooklyn Park Camden...71 Elk River Golden Valley Maple Grove...74 Northeast Plymouth City Center...76 Ridgedale Rockford Road Silver Lake Clinic, Blaine Silver Lake Clinic, St. Anthony Page 3

4 NOTES Page 4

5 Provider Guide to Services Page 5

6 How to Refer a Patient to North Memorial Health Care How to Refer a Patient to North Memorial Medical Center Physician Consult Line: (800) Emergency and non-urgent referrals are accepted at this toll-free number, and we will be happy to arrange transportation for your patient when necessary. Direct Admission Line: (763) Use this number to directly admit a patient to North Memorial Medical Center. Our hospitalists will be the accepting physician. Physician Directory Looking for a specific physician on North Memorial s medical staff? Try our online physician directory tool at northmemorial.com/providers. Referral Center Nurse Coordinator: (763) or [email protected] Contact our Referral Center Nurse Coordinator with questions or comments about North Memorial s referral processes. Medical Outreach Manager: (763) or [email protected] Contact our Medical Outreach Manager with service-related questions or comments, to request an outreach visit at your location, or for information regarding physician and/or nursing education opportunities. Medical Staff Office: (763) or [email protected] Contact our Medical Staff Office for information regarding practitioner privileges at North Memorial. Other contacts for referring providers and facilities include: Emergency Department Fax Line: (763) When making a referral to our emergency department, fax patient information to this number. Air Care Dispatch Line: (800) Call this number for flight transportation (available 24/7). North Memorial Medical Center 3300 Oakdale Avenue North northmemorial.com How to Refer to Maple Grove Hospital Maple Grove Hospital Main Phone: (763) Direct Admission Line: (763) Maple Grove Hospital 9875 Hospital Drive Maple Grove, MN maplegrovehospital.org The Guide to Services can be downloaded from northmemorial.com/professionals. To receive additional printed copies, contact Susie Sohn at (763) or [email protected]. Page 6

7 Anesthesia Services North Memorial medical center Medical Director: Michael Montgomery, DO Administrative Contact: Kendall Hicks, Director, Procedural Care Anesthesia Services provide comprehensive anesthesia care to patients before, during and after surgery. Acute Post-Procedural Pain Control Anesthesia for Cesarean Births Cardiothoracic Surgery Complex Trauma Patients General Surgery Neurosurgical Procedures Obstetrical Orthopedics Outpatient Procedures Patient Consultations Pediatric Peripheral Vascular Procedures Plastic and Reconstructive Surgery Regional Analgesia Transesophageal Echocardiography Urology North Memorial Medical Center 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Hours: 24/7 North Memorial Ambulatory Surgery Center Medical Director: Daniel Monahan, MD 9855 Hospital Drive, Suite 175 Maple Grove, MN Main Phone: (763) Fax: (763) Page 7

8 Balance Center Medical Contact: Oleg Froymovich, MD, Medical Director (from Paparella) Administrative Contact: Angelique Brown, Manager, Balance Center The North Memorial Balance Center offers comprehensive assessments to test balance, mobility, positional dizziness and oculomotor control. Assessments may include a recommendation to see one of the specialty clinics within the North Memorial Balance Center. Paparella Ear Head and Neck Institute th Ave. S., Suite 200 Minneapolis, MN Main Phone: (612) Minneapolis Clinic of Neurology 9825 Hospital Drive, Suite 103 Maple Grove, MN Main Phone: (763) North Memorial Balance Center Elm Creek Blvd., Suite 120 Maple Grove, MN Main Phone: (763) Page 8

9 Bariatric Surgery Medical Contact: Jonathan Gipson, MD, FACS Administrative Contact: Melissa Thorson, Manager, Trauma Services The Bariatric Surgery Program provides comprehensive care, management and planning for qualified surgical weight loss patients. The program is in partnership with Specialists in General Surgery and headed by Jonathan Gipson, MD, FACS. Outpatient Consultation Laparoscopic Sleeve Gastrectomy Laparoscopic Gastric Bypass Laparoscopic Adjustable Gastric Band (Lap Band) Specialists in General Surgery North Memorial Medical Office Building 9825 Hospital Drive, Suite 105 Maple Grove, MN Main Phone: (763) Fax: (763) Hours: Monday-Friday: 7 a.m. to 5 p.m. Page 9

10 BREAST HEALTH Hope Chest Breast Center North Memorial medical center Medical Director: Keith Edinburgh, MD Administrative Contact: Kathy Olson, Supervisor Hope Chest Breast Center offers comprehensive care by healthcare professionals and the latest technology for both screening and diagnostic testing. Digital Mammography Breast MRI High-Resolution Breast Ultrasound Computer-Aided Detection (CAD) Image Guided Breast Biopsy Surgeon Consultations Surgery Plastic Surgery Certified Nurse Navigators Clinical Nurse Specialists Genetic Counseling Lymphedema Consultation Occupational/Physical Therapy Nutritional Counseling Support Groups Social Services Radiation Oncology Oakdale Medical Building 3366 Oakdale Avenue North, Lower Level Main Phone: (763) Appointment Line: (763) Fax: (763) Hours: Monday-Friday: 7 a.m. to 5 p.m. Every other Thursday: 7 a.m. to 8 p.m. Hope Chest Breast Center of North Memorial is an accredited breast facility designated by the American College of Radiology as a Breast Center of Imaging Excellence. For information on The Breast Center of Maple Grove, see page 24. Page 10

11 Cancer Humphrey CANCER Center North Memorial medical center Medical Director: Avanti Mehrotra, MD Administrative Contact: Dick Lally, Director, Specialty Care Kate Sager, Clinic Manager Humphrey Cancer Center s health care team includes nationally recognized oncologists, supported by advanced technologies and treatment regimens, as well as cancer genetics, research, support groups and education. We offer patients and their families the best in cancer care from screening and early detection, to diagnosis, treatment and rehabilitation. Medical Oncology Chemotherapy Hematology Radiation Therapy Genetic Counseling Infusion Services Clinical Trials Nutrition Counseling Cancer Support Groups Specialty Retail Pharmacy North Memorial Outpatient Center 3435 West Broadway Main Phone: (763) Fax: (763) (General) Fax: (763) (Medical Records) Hours: Monday-Friday: 8 a.m. to 5 p.m Humphrey Cancer Center Genetics Program 3435 West Broadway Main Phone: (763) Fax: (763) Appointment Line: (763) Hours: Monday-Friday: 8 a.m. to 4:30 p.m Humphrey Cancer Center Maple Grove 9822 Hospital Drive Maple Grove, MN Main Phone: (763) Fax: (763) (General) Fax: (763) (Medical Records) Hours: Call (763) for appointments and hours. Page 11

12 Cardiology North Memorial medical center Medical Director: Paul Sander, MD Administrative Contact: Dick Lally, Director, Specialty Care The Heart & Vascular Institute provides a full continuum of cardiac and vascular care to patients by formally integrating services into a cohesive program that referring physicians and their patients can trust. Cardiologist Consultations Echocardiography Nuclear Cardiology Stress Testing Cardiac CT Angiography Peripheral Vascular Services Complex Heart Procedures and Interventional Services Cardiothoracic Surgery Cardiac Rehabilitation Vascular Diagnostic Imaging North Memorial Heart & Vascular Clinic Robbinsdale North Memorial Medical Center 3300 Oakdale Avenue North, Suite 200 North Memorial Heart & Vascular Clinic Maple Grove 9825 Hospital Drive, Suite 200 Maple Grove, MN Main Phone: (763) Scheduling: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 5 p.m. Main Phone: (763) Scheduling: (763) Hours: Monday-Friday: 8 a.m. to 5 p.m. North Memorial Heart & Vascular Clinic Monticello Monticello Clinic 1001 Hart Boulevard, Suite 150 Monticello, MN Main Phone: (763) Scheduling: (763) Hours: Monday, Wednesday and Friday: 8 a.m. to 5 p.m. North Memorial Heart & Vascular Clinic Buffalo Buffalo Clinic 1700 Hwy. 25 N. Buffalo, MN Main Phone: (763) Scheduling: (763) Hours: Tuesday and Thursday: 8 a.m. to 5 p.m. Page 12

13 Diabetes Education Services North Memorial Clinic Medical Director: Mark Bixby, MD Administrative Contact: Karen Palmer, Diabetes Educator Diabetes Education Services are available at all North Memorial Clinics. See a complete listing beginning on page 67 of this directory. We offer individual and self-management classes to help patients identify lifestyle changes to manage their diabetes. Topics May Include Good Diabetes Control and How it is Monitored Blood Glucose Monitoring Affect of Food on Blood Sugar Personal Meal Planning Nutrition Food Labels and Food Products Worth Trying Tips for Dining Out Management of Diabetes During Brief Illness Exercise and its Role in Managing Diabetes Long Term Health Issues with Diabetes Medications For Blood Sugar Control Appointment Line: (763) Pre-registration is required Fax: (763) Hours: 8:15 a.m. to 9 p.m. (varies by location) Page 13

14 Emergency Services North Memorial medical center Medical Director: Amy Kolar, MD Administrative Contact: Leslie Becker, Director, Urgent and Emergent Care With the support of our Level I Trauma Center and Level II Pediatric Trauma Center, North Memorial s Emergency Department treats more than 75,000 patients each year. Our boardcertified emergency physicians and critical care nurses care for a broad range of patients from neonatal resuscitation to acute cardiac, stroke, sepsis and trauma care for both local and outstate patients. We also serve behavioral health patients from our primary service area. North Memorial Medical Center 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Hours: 24/7 For Emergency Services at Maple Grove Hospital, see page 61. Page 14

15 ENDOCRINOLOGY North MemoriaL Medical Contact: Lawrence Schuster, MD, PhD Administrative Contact: Anita Beckstrand, Clinic Manager At North Memorial Clinic Arbor Lakes, consultations are available in endocrine and metabolic disorders. The primary emphases of these consultations are on thyroid, pituitary, adrenal and gonadal disorders (excluding diabetes mellitus). Patients requiring surgery will be referred to one of North Memorial s trusted affiliated surgeons and surgeries will be performed at North Memorial Medical Center or Maple Grove Hospital. North Memorial Clinic Arbor Lakes Elm Creek Boulevard, Suite 130 Maple Grove, MN Main Phone: (952) Fax: (952) Hours: Hours vary, call for details. Page 15

16 Gastroenterology North MemoriaL Medical Contact: Greg Mevissen, MD Administrative Contact: Dawn Modahl, Clinic Manager Gastroenterology Services has board-certified physician specialists available to provide care for the diagnosis and treatment of a wide range of digestive diseases and concerns, including: Colon Cancer Screening Gastroesophageal Reflux Disease (GERD) Swallowing Disorders Peptic Ulcer Disease Gastrointestinal Tumors Inflammatory Bowel Disease (IBD) Irritable Bowel Syndrome (IBS) Gastrointestinal Bleeding (GIB) Liver and Biliary Diseases We provide comprehensive inpatient and outpatient gastroenterology service, focusing on early detection of colon cancer and endoscopic evaluation of the GI tract. Diagnostic Colonoscopies and Endoscopy Care Advanced Endoscopic Retrograde Cholangiopancreatography (ERCP) Services Endoscopic Ultrasound Perform Capsule Endoscopies for Small Bowel Evaluation Evaluation/Diagnosis/Treatment of Liver Disease Placement of PEG Tubes North Memorial Medical Center 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 4:30 p.m. Clinic Locations North Memorial Clinic Golden Valley 8301 Golden Valley Road, Suite 100 Golden Valley, MN North Memorial Clinic Silver Lake, St. Anthony th Avenue Northeast St. Anthony, MN North Memorial Clinic Maple Grove 9855 Hospital Drive, Suite 102B Maple Grove, MN North Memorial Clinic Plymouth City Center th Avenue North Plymouth, MN Page 16

17 Geriatric Services CACE Unit North Memorial medical center Medical Director: Ibrahim Mujir, MD Administrative Contact: Susan Kramer, Director, Patient Care Terry Moeller, Nurse Manager Collaborative Acute Care of the Elderly (CACE) Unit is a 19-bed acute care unit for frail elders who are at risk for significant functional decline, readmissions and adverse events. This unit provides a comprehensive, collaborative approach to care with providers and team members who have expertise in geriatrics. Medication Review Care Planning Disease Management Advanced Care Planning End of Life Assessment/Management Delirium Discharge Planning Interdisciplinary Team Approach Patients who will benefit from the CACE Unit 65 years of age or greater or any age with progressive neurological disease (e.g., Parkinson s) Recent history of syncope, weight loss, decreased level of activity, failure to thrive with evidence of muscle wasting or frailty, symptomatic UTI, pneumonia, changes in LOC, non-emergent GI Bleed, dehydration Dementia and/or risk for, or actual, delirium Falls and stable fractures without need for surgery (e.g., pubic rami fx, spinal compression) Dependent ADL needs and/or decreased IADLs Patients with the following exclusions would be better served on another unit Vascular Interventions Elective Surgery Advanced/Critical Care Oncology/Neutropenia Acute Stroke Acute Cardiac Diagnosis Complex Trauma Complex Orthopedic with Potential/Need for Surgical Intervention North Memorial Medical Center Inpatient CACE Unit, 2NW 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Hours: 24/7 Page 17

18 Geriatric Services TotalCare FOR SENIORS TOTALCARE Medical Contact: Joseph Sicora, MD Administrative Contact: Laura Wilson, Director, Home & Community Services North Memorial TotalCare for Seniors provides an experienced geriatric team that work with individuals and their families to give seniors the best possible healthcare in long-term care, transitional care, assisted living, and hospice settings. TotalCare for Seniors manages an individual s care on-site and strives to prevent unnecessary hospitalizations. Routine Care Care for Illnesses and Chronic Conditions Disease Management Advanced Care Planning Physician and Nurse Practitioner Teams 24/7 Care Access Medication Review/Monitoring North Memorial Medical Center 3300 Oakdale Avenue North For more information contact Joseph Sicora, MD (763) Page 18

19 Home & Community ServiceS HOME HEALTH Home Health and Hospice Medical Director: Joseph Sicora, MD Administrative Contact: Laura Wilson, Director, Home & Community Services Home Health provides care in the comfort of a patient s living environment. Services will support patients and families following hospitalization, acute exacerbation, accidental injury, new diagnosis, or decline in a patient s ability to care for self. Skilled Nursing Physical, Occupational & Speech Therapy Social Services Home Health Aides Dietary Counseling Psychiatric Nursing Evaluation IV Therapy Wound & Ostomy Care Caregiver Education Medication & Disease Management Personal Emergency Response Systems Palliative Care Home & Safety Evaluations Telehealth 24/7 Care Access Advance Care Planning Assistance North Memorial Home & Community Services 3500 France Avenue North, Suite 101 Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 5 p.m. Page 19

20 Home & Community ServiceS Hospice Home Health and Hospice Medical Director: Joseph Sicora, MD Administrative Contact: Laura Wilson, Director, Home & Community Services Hospice provides support to patients and loved ones who are facing a terminal illness, death, and dying. The goal of hospice is not to shorten or prolong life, but instead to support a patient in having the highest quality of life possible. Skilled Nursing Social Services Spiritual Care Music Therapy Massage Therapy Home Health Aides Grief Counseling & Support Groups Pet Therapy Volunteer Support Homemaking 24/7 Care Access Residential Hospice Symptom Management Emotional & Relational Support Education about Death & Dying Funeral Service Planning Advance Care Planning Assistance Dietary Counseling Physical, Occupational & Speech Therapy Personal Emergency Response Systems North Memorial Home & Community Services 3500 France Avenue North, Suite 101 Main Phone: (763) Fax (Intake): (763) Hours: Monday-Friday: 8 a.m. to 5 p.m. North Memorial Residential Hospice Located in a serene woodland setting on Upper Twin Lake, the Residential Hospice provides compassionate hospice care 24 hours a day. The Residential Hospice is available to hospice patients from any program. North Memorial Residential Hospice th Avenue North Brooklyn Center, MN Main Phone: (763) Fax: (763) Page 20

21 Home & Community Services Palliative CARE CONSULT TEAM North Memorial medical center Medical Director: Joseph Sicora, MD Administrative Contact: Laura Wilson, Director, Home & Community Services Palliative Care specializes in health care that focuses on relief from the symptoms, pain, and stress of people facing a serious illness. Unlike Hospice, Palliative Care is appropriate for patients in all disease stages, including those undergoing treatment for curable illnesses, those living with chronic illnesses, as well as those nearing the end of life. Examples of conditions that may benefit from Palliative Care include: Cancers Congestive Heart Failure (CHF) Chronic Obstructive Pulmonary Disease (COPD) Kidney Failure Alzheimer s Disease Parkinson s Disease Palliative Care Team Office North Memorial Medical Center 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Page 21

22 Hospitalist Program North Memorial medical center Administrative Contact: Teri Evans, Hospitalist Service Coordinator Our hospitalists have enhanced acute care skill, allowing them to treat complex patients more efficiently. Quality and safety are enhanced because of their familiarity with our hospital staff and systems, often resulting in quicker recovery. In addition, our hospitalists are on-site 24/7 to quickly respond to emergencies. North Memorial Medical Center 3300 Oakdale Avenue North Phone: (763) Fax: (763) Hours: 24/7 Page 22

23 Imaging Services Inpatient North Memorial medical center Medical Director: David Wicklund, MD Administrative Contact: Bobbi Kochevar, Director of Diagnostics Referring physicians and patients have access to inpatient radiology services 24/7. Our comprehensive department provides high-quality imaging services and patient care. General Radiology X-ray Ultrasound CT MRI Fluoroscopy Interventional Radiology Nuclear Medicine Endovascular Suite MRI Prostate Diagnostic and Intervention System EEG Non-Invasive Cardiology procedures such as: -- Stress Testing -- Stress Echo -- EKG -- CT Angiogram North Memorial Medical Center 3300 Oakdale Avenue North Main Phone: (763) Main Fax: (763) Scheduling: (763) Scheduling Fax: (763) Image Resource Center: (763) (Film Room/Image Resource Center) Fax: (763) Hours: 24/7 For Imaging Services at Maple Grove Hospital, see page 61. Page 23

24 Imaging Services Outpatient North Memorial medical center Medical Director: David Wicklund, MD Administrative Contact: Bobbi Kochevar, Director of Diagnostics The Outpatient Imaging Center provides convenient care in a unique healing environment. CT MRI General Radiology PET CT Ultrasound Nuclear Medicine North Memorial Outpatient Center 3435 West Broadway Main Phone: (763) Main Fax: (763) Scheduling: (763) Scheduling Fax: (763) Hours: Monday-Friday: 7 a.m. to 4:30 p.m. Imaging Center of Maple Grove 9855 Hospital Drive, Suite 150 Maple Grove, MN Main Phone: (763) Appointment Line: (763) Fax: (763) Hours: 7 a.m. to 8 p.m. Hours for each modality vary. Imaging Center of Plymouth 2800 Campus Drive, Suite 30 Plymouth, MN Main Phone: (763) Appointment Line: (763) Fax: (763) Hours: 7 a.m. to 5 p.m. The Breast Center of Maple Grove 9855 Hospital Drive, Suite 150 Maple Grove, MN Main Phone: (763) Fax: (763) Hours: 7 a.m. to 5 p.m. Tuesdays open late. Page 24

25 Interventional Pain Center North Memorial medical center Medical Director: Vasudha Goel, MD Administrative Contact: Angelique Brown, Manager, Specialty Care The Interventional Pain Center is staffed with board-certified physicians specializing in comprehensive pain management. This includes medical conditions, post-procedure, post-accident and injury-related conditions. Epidural Steroid Injection Facet Joint Injection Sacroiliac Joint Injection Stellate Ganglion Block Facet Nerve Injection Medial Branch Block Nerve Root Block Radiofrequency Neurolysis Trigger Point Injection Discogram North Memorial Medical Center, Plaza Level 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Hours: Monday-Thursday: 8 a.m. to 4 p.m. Page 25

26 Laboratory Services North Memorial medical center Medical Director: Betty Pakzad, MD Administrative Contact: Bobbi Kochevar, Director of Diagnostics Laboratory Services provides comprehensive clinical and anatomical pathology services to the medical community in the Twin Cities and surrounding areas. We offer a wide range of tests using advanced instrumentation and technically proven methodologies with delivery of rapid and accurate laboratory results. Anatomic Pathology Genetic Testing Hematology Coagulation Special Coagulation Urinalysis Microbiology Transfusion Services Reference Laboratory Services Consultative Services Clinical Chemistry and Immunoassay North Memorial Medical Center 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) [email protected] Hours: 24/7 Page 26

27 Medical Transportation AMBULANCE / Air Care North Memorial medical center Medical Directors: Marc Conterato, MD John Lyng, MD Administrative Contact: Pat Coyne, Director, Medical Transportation North Memorial has the only Minnesota-based ambulance service accredited by the Commission on Accreditation of Ambulance Services. Our nine ambulance regions across Minnesota and western Wisconsin include: Douglas County Region: Alexandria Faribault Region: Faribault, New Prague, Waseca Forest Lake Region Marshall Region: Marshall, Minneota, Redwood Falls Metro Region: Northwest Metro Area Park Rapids Region: Park Rapids, Walker Princeton Region: Milaca, Princeton, Zimmerman Wisconsin Region: A & H (Scott Township), Danbury, Frederic, Grantsburg, Shell Lake, Spooner, Webster North Memorial Ambulance Service th Avenue North Brooklyn Center, MN Scheduled Ambulance Transportation and Transfers: (763) (Twin Cities) or 1 (800) Routine, Special Transportation by Wheelchair Van: (763) (Twin Cities) Air Care flight transportation serves an expansive coverage area with locations in Bemidji, Brainerd, Princeton, Redwood Falls and the Twin Cities. This network allows us to cover all of Minnesota, western Wisconsin and parts of surrounding states 24/7. We can transport patients to and from any appropriate facility. North Memorial Air Care Services th Avenue North Brooklyn Center, MN Main Phone - North Dispatch: (800) Fax: (763) Hours: 24/7 from five bases located across Minnesota For map reference, see page 82. Page 27

28 Nephrology Dialysis North Memorial medical center Medical Contact: John Gray, MD The Nephrology Department is staffed with board-certified nephrologists, providing all kidney and dialysis services. We are available 24/7 to care for patients with emergent renal conditions. Acute Kidney Injury Chronic Kidney Disease Apheresis and Dialysis Electrolyte Imbalance North Memorial Medical Center 3300 Oakdale Avenue North For Emergent Nephrology Consults, always call our Physician Consult Line at (800) Page 28

29 Nutrition Counseling North Memorial medical center Administrative Contact: Karen Palmer, Nutrition Educator Nutrition counseling is offered to individuals for a variety of non-diabetes medical conditions including: Obesity Cancer Hyperlipidemia Gastrointestinal Disease High Blood Pressure Kidney Insufficiency Eating Disorders Failure to Thrive Unintentional Weight Loss Food Allergies North Memorial Outpatient Center 3435 West Broadway Main Phone: (763) Fax: (763) Hours: 8:30 a.m. to 4:30 p.m. every-other Monday and every Tuesday Page 29

30 Occupational Medicine North Memorial medical center Medical Director: Jeffery Flynn, MD Administrative Contact: JP Smith, Clinic Manager Occupational Medicine provides core Industrial and Workers Compensation services for thousands of valued employees in over 2,000 leading companies across the Twin Cities metro-area. We offer convenient walk-in service at five metro wide locations and on-site services right at your place of business. Industrial DOT Examinations Drug and Alcohol Testing OSHA Respiratory and Asbestos Examinations Pre-Placement Examinations Lead and ZPP Testing Hepatitis B Vaccinations/Tetanus TB Skin Testing/X-rays Workers Compensation Work Injury Care X-rays Lab Services (in-house) Injections Lacerations Fractures Prescription Post Accident Drug/BAT Testing Return to Work Focus (OSHA Recordability Management) Dedicated Account Manager (Account Coordinator) Specific Account Needs Care Coordination Client Communication and Follow-Up Coordination with Employer, Patient, Provider, Insurance, Medical Review Officer North Metro North Memorial Clinic Elk River 800 Freeport Avenue Northwest, Suite 100 Elk River, MN Central Metro North Memorial Clinic - Golden Valley 8301 Golden Valley Road, Suite 100 Golden Valley, MN East Metro North Memorial Urgent Care Roseville 1955 County Road B2 Roseville, MN Metro North Memorial Clinic, Camden Minneapolis 4209 Webber Parkway Minneapolis, MN West Metro North Memorial Clinic Ridgedale 2000 Plymouth Road, Suite 100 Minnetonka, MN For more information or to establish your service, please call one of our Occupational Employer Outreach and On-site Coordinators: Rebecca Revoir: (763) Jamie Revai: (763) Andrew Gonzales: (763) Page 30

31 Occupational Therapy North Memorial medical center Administrative Contact: Anne Rowland, Manager, Rehabilitation Services Occupational Therapy offers services for adult and pediatric patients spanning the continuum of care from ICU through inpatient and outpatient rehabilitation. Our staff identifies patient s goals and helps adapt performance of life skills that have been impacted due to cognitive or physical impairments. Teaching patients to relearn or adapt to: - Self-Care - Home Management - Vocational and Occupational Skills - Leisure Time Activities Standardized Cognitive Assessments Constraint Induced Movement Therapy Interactive Metronome North Memorial Medical Center 3300 Oakdale Avenue Main Phone: (763) Fax: (763) Hours: Monday-Friday: 7:30 a.m. to 4:30 p.m. Arbor Lakes Medical Building Elm Creek Blvd., Suite 210 Maple Grove, MN Main Phone: (763) Fax: (763) Hours: Monday-Thursday: 8 a.m. to 6:30 p.m. North Memorial Clinic Elk River 800 Freeport Avenue NW, Suite 102 Elk River, MN Appointment Line: (763) Fax: (763) Hours: Monday and Wednesday: 8 a.m. to 6:30 p.m. Tuesday and Thursday: Noon to 6:30 p.m. Additional appointment times may be available upon request. Inpatient care provided 7 days a week. Page 31

32 Orthopedics Joint Replacement Center North Memorial medical center Medical Director: Brian O Neill, MD Administrative Contact: Chuck Lister, Coordinator, Joint Care The Joint Replacement Center includes specially trained and experienced board-certified orthopedic surgeons, nurses and physical therapists specializing in total joint care. Every detail, from presurgical teaching to post-surgical exercise, is reviewed with the patient. Total Knee Replacements Hip Replacements Conventional Approach and the Anterior Hip Replacement Approach Hand Surgery Shoulder Repairs Fracture Repair Services Broken Ankles, Wrist, Hips and Arms Pre-operative Classes with Orthopedic Nurse Clinician Expert Before Surgery Group-oriented Physical Therapy Caregiver Discussion Group for Total Joint Classes Aroma Therapy Pet Therapy Music Therapy North Memorial Medical Center 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 4:30 p.m. Page 32

33 Pastoral Care Services North Memorial medical center Administrative Contact: Greg Bodin, Manager, Pastoral Care Pastoral Care Services provides spiritual care and support for North Memorial patients, their family members and staff. Emotional and Spiritual Care for Those in Need Pastoral Visits Before and After Surgery End-of-Life Care Death Care Bereavement Support Crisis Counsel and Support Ethical Counseling Home Visits Support After a Difficult Diagnosis Sacramental Services Cultural and Religious Consultations Support Group Facilitation Staff Support North Memorial Medical Center 3300 Oakdale Avenue North For urgent calls, ask for the on-call chaplain at (763) Main Phone: (763) Hours: In-house Monday-Sunday: 6:30 a.m. to 2 a.m. On-Call after 2 a.m. Page 33

34 Physical Therapy North Memorial medical center Administrative Contact: Anne Rowland, Manager, Rehabilitation Services Physical Therapy offers services ranging from ICU through inpatient and outpatient rehabilitation. Exercise programs are individualized and focus on improving the patient s strength, balance, coordination, mobility or endurance. Inpatient services include evaluation and treatment of pediatric and adult patients in ICU, acute care and rehab. Care for Neurological Diagnoses Vestibular/Balance Musculoskeletal Injuries Cardiopulmonary Issues Integumentary Complications Lymphedema Integration to Home Environment North Memorial Medical Center 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Hours: Monday-Friday: 7:30 a.m. to 6 p.m. Arbor Lakes Medical Building Elm Creek Blvd., Suite 210 Maple Grove, MN Main Phone: (763) Fax: (763) Hours: Tuesday and Thursday: 9:30 a.m. to 6 p.m. Additional appointment times may be available upon request. Inpatient care provided 7 days a week. Page 34

35 Podiatry North Memorial medical center Medical Contact: Mark Zelent, DPM Benjamin Felty, DPM Administrative Contact: Dawn Modahl, Clinic Manager The Podiatry Department provides comprehensive medical and surgical care of the foot and ankle. Lower Extremity Injuries Sports Medicine Diabetic Foot Care Foot Wound and Ulcer Care Reconstructive Surgery of the Foot and Ankle Deformity Correction of the Foot and Ankle Clinic Locations North Memorial Clinic Arbor Lakes North Memorial Clinic Brooklyn Center North Memorial Clinic Brooklyn Park For contact information for each clinic, please see the North Memorial Clinic section of this guide on page 67. Phone: (763) Fax: (763) North Memorial Clinic Camden North Memorial Clinic Elk River North Memorial Clinic Golden Valley North Memorial Clinic Maple Grove North Memorial Clinic Plymouth City Center North Memorial Clinic Rockford Road North Memorial Clinic Silver Lake Clinic, Blaine North Memorial Clinic Silver Lake Clinic, St. Anthony Page 35

36 Pre- and Post-Operative Services North Memorial medical center Medical Director: Andrew Houlton, MD Administrative Contacts: Kendall Hicks, Director, Procedural Care Jennifer Knight, Nurse Manager, Pre & Post Surgical Services The Patient Care Center is a family-centered care unit. In conjunction with Surgical Services, Radiology and Gastroenterology we provide a variety of outpatient services. Apheresis (Scheduled through Davita) Blood Transfusions Bone Marrow Biopsies IV Medication Infusions (e.g., Remicade, Neulasta, Venofer) Endoscopy, Colonoscopy, ERCP, EUS Same-day Admission and Recovery of Interventional Radiology Patients Same-day Admission and Recovery of Cardiac Procedure Patients Same-day Surgery: Admission and Recovery (Scheduled through the Surgery Scheduling Department) North Memorial Medical Center 3300 Oakdale Avenue North Unless otherwise noted, procedures will be scheduled through Phase II desk at (763) Pre-Op Main Phone: (763) Pre-Op Fax: (763) Post-Op Main Phone: (763) Post-Op Fax: (763) Davita: (612) GI Scheduling: (763) GI Fax: (763) Hours: Monday-Friday: 5:30 a.m. to 7:30 p.m. Saturday: 6 a.m. to 3:30 p.m. Sunday and Holidays: Closed (except for emergency endoscopy cases) PACU: 24/7 Page 36

37 Psychiatry and Integrative Care Crisis Unit / ECT / Partial Hospital program North Memorial medical center Medical Contact: Jeffrey Sawyer, MD Administrative Contact: Germaine Edinger, Director, Professional Practice Psychiatry and Integrative Care is committed to honoring its patients as whole individuals, providing services that encompass all aspects of human being in mind, body and spirit. Our care team provides a safe and empowering environment to stabilize the patient experiencing an acute mental health crisis and provide them with the necessary self-regulatory skills to transition to outpatient services as deemed appropriate. Acute Mental Health Stabilization Group/Psychiatric Education (Psychotherapy) Social Services Occupational Therapy Substance Abuse Assessments Psychological Testing ECT (Electroconvulsive Therapy) Psychiatric Consult Partial Hospital Program North Memorial Medical Center Psychiatry and Integrative Care Unit 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Hours: 24/7 The Psychiatric Partial Hospital Program (PHP) is an intensive outpatient treatment option for patients transitioning from an inpatient admission. It may also accommodate individuals who might otherwise be hospitalized if the option for participation in a PHP were not available. Meditation, Imagery and Autogenics Cognitive-Behavioral Therapy (CBT) Psychoeducation Self-awareness and Self-care Movement and Expressive Art Therapy North Memorial Partial Hospital Program Oakdale Medical Building 3366 Oakdale Avenue North, Suite 506 Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8:30 a.m. to 4:30 p.m. Page 37

38 Pulmonary Respiratory Therapy North Memorial medical center Medical Director: Amit Chandra, MD Administrative Contact: Leslie Becker, Director, Urgent and Emergent Care Respiratory Therapy provides technical expertise focused in life support measures, and the diagnosis and care of trauma and pulmonary patients. Mechanical Ventilation Code Response Pulmonary Function Bronchoscopy Arterial Blood Gas Collection Pulmonary Rehabilitation Case Management Oxygen Therapy Direct Patient Care North Memorial Medical Center 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Hours: Outpatient: Monday-Friday: 8 a.m. to 4:30 p.m. Hours: Inpatient: 24/7 Page 38

39 Rehabilitation Services: Inpatient North Memorial medical center Medical Director: Robert Robitaille, DO, PMandR Administrative Contact: Susan Kramer, Director, Patient Care Terry Moeller, Manager Our Rehabilitation Services offer a complete line of services that are tailored to meet our patients unique recovery needs. Our program is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). Our 11-bed Rehabilitation Unit services are offered to patients ages 14 or older. Our team of rehabilitation professionals include our physiatrist, rehabilitation nurses, physical therapists, occupational therapists, speech-language pathologists, neuropsychologists, social workers and interdenominational chaplains. Our rehabilitation population group includes but is not limited to the following conditions Brain Injury Complex Orthopedics / Amputation Medically Complex Conditions Multiple Trauma Spinal Cord Injury Stroke Multiple Sclerosis North Memorial Medical Center 7N Inpatient Rehab 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Hours: 24/7 If you have further questions, please contact our Rehab Evaluator at the main phone number above regarding our program and admission criteria. We offer tours prior to admission to familiarize people with the program. Page 39

40 Rheumatology North Memorial medical center Medical Contact: David Rhude, MD, Certified Clinical Densitometrist Administrative Contact: Anita Beckstrand, Clinic Manager The Rheumatology Department provides diagnosis and management of patients with many different types of bone, muscle and joint problems, including degenerative arthritis and rheumatoid arthritis. We also treat patients with autoimmune diseases such as SLE/lupus and with metabolic bone disease such as osteoporosis. Bone Mineral Density Studies (also known as DEXA Studies) Sports Medicine Wilderness Medicine High Altitude Physiology and Medicine Joint Aspirations Therapeutic Joint and Bursa Injections North Memorial Clinic Rockford Road 9750 Rockford Road Plymouth, MN Main Phone: (763) Fax: (763) Hours: Monday and Tuesday: 8 a.m. to 4:30 p.m. North Memorial Clinic Golden Valley 8301 Golden Valley Road, Suite 100 Golden Valley, MN Main Phone: (763) Fax: (763) Hours: Wednesday: 8 a.m. to 4:30 p.m. North Memorial Clinic Silver Lake Clinic, St. Anthony th Avenue Northeast St. Anthony, MN Main Phone: (763) Fax: (763) Hours: Friday: 8 a.m. to Noon Page 40

41 Sleep Health Center North Memorial medical center Medical Directors: Jason Cornelius, MD Administrative Contact: Angelique Brown, Manager, Sleep Health Center, Balance Center The Sleep Health Center is staffed with board-certified sleep specialists in partnership with sleep health centers to provide ongoing assistance through treatment and beyond. Our center is accredited by the American Academy of Sleep Medicine. Complimentary Overnight Wrist Oximetry Overnight Sleep Study Day Study for Shift Workers Multiple Sleep Latency Testing Maintenance of Wakefulness Testing Clinical Support and Education Follow-up Care Oakdale Medical Building 3366 Oakdale Avenue North, Suite 550 Main Phone: (763) Fax: (763) Scheduling Hours: Monday Friday: 8 a.m. to 4:30 p.m. Appointments and physician orders required. Grove Square rd Way North, Suite 102 Maple Grove, MN Main Phone: (763) Fax: (763) Scheduling Hours: Monday Friday: 8 a.m. to 4:30 p.m. Appointments and physician orders required. Page 41

42 Speech Pathology North Memorial medical center Administrative Contact: Anne Rowland, Manager, Rehabilitation Services Our Speech Pathology professionals evaluate and treat patients who may have conditions that cause difficulty with communication, thinking and swallowing. Services are offered to infants, children and adults with a wide range of disorders, including: Articulation Disorder Speech - Language Delay Aphasia Cognitive Delay or Disorder Dysarthria Fluency (Stuttering) North Memorial Medical Center 3300 Oakdale Avenue North, Plaza Level Swallowing Difficulty (Video Swallow Studies) Feeding Evaluations Voice Assessments (Stroboscopy Exams) Stroke Recovery ImPACT Concussion Assessment Brain Injury Rehabilitation Main Phone: (763) Fax: (763) Hours: Monday-Thursday: 8 a.m. to 6:30 p.m. Friday: 8 a.m. to 4:30 p.m. Arbor Lakes Medical Building Elm Creek Blvd., Suite 210 Maple Grove, MN North Memorial Clinic Elk River 800 Freeport Avenue Northwest, Suite 102 Elk River, MN Main Phone: (763) Fax: (763) Hours: Monday-Thursday: 8 a.m. to 6:30 p.m. Saturday: 8 a.m. to Noon Main Phone: (763) Fax: (763) Hours: Monday-Thursday: 8 a.m. to 6:30 p.m. Additional appointment times may be available upon request. Inpatient care provided 7 days a week. Page 42

43 SPORT, SPINE & JOINT North Memorial Medical Director: Shane Gustafson, DO Physicians: Michael Broton, MD and Jennifer Oberstar, MD Administrative Contact: Patricia Koskela, Clinic Manager North Memorial Sport, Spine & Joint provides care for musculoskeletal injuries, including the assessment and treatment of: Back and neck Collision or impact related problems Elbow Foot and ankle Fractures/dislocations Knee ligament and cartilage injuries Muscle strains Overuse injuries Running and throwing injuries Shoulder injuries (including rotator cuff disorders and instability problems/labrum) Soft tissue injuries Tendon injuries Work conditioning Osteoarthritis(degenerative arthritis) Additionally, for the convenience of our patients, the Institute for Athletic Medicine offers therapy services within the same clinic. North Memorial Sport, Spine & Joint 8301 Golden Valley Road, Suite 201 Golden Valley, MN Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 5 p.m. Page 43

44 Stroke PROGRAM North Memorial medical center Medical Director: Irfan Altafullah, MD Administrative Contact: Susan Kramer, Director, Patient Care Darcy Ellis, Manager, Stroke Program The Stroke Program offers clinical care from diagnosis and treatment and hospital care, to patient and family education and support. Our steering committee maintains certification and award-winning program elements through association with Det Norske Veritas (DNV), American Stroke Association, and Minnesota Department of Health. Our Stroke Program Includes Coordinating state-of-the-art acute emergency and hospital stroke services that incorporate the latest technologies to improve patient outcomes Serving hospitals in greater Minnesota, including telestroke Inpatient and outpatient support and education groups for families and stroke survivors Acute Inpatient Rehabilitation Unit Intensive Aphasia Program Constraint-Induced Movement Therapy Spasticity Program with treatment options including oral medications, rehabilitation therapy, botox and baclofen therapies Psychiatry and Integrative Services Patient and community education about stroke risks and lifestyle changes to prevent strokes Resource Center that provides stroke education and support North Memorial Medical Center 3300 Oakdale Avenue North, Plaza Level Main Phone: (763) Fax: (763) Hours: Monday-Thursday: 7:30 a.m. to 4 p.m. Hours: Inpatient: 24/7 For Emergent Stroke Consults, always call our Physician Consult Line at (800) Page 44

45 Surgical Services North Memorial medical center Medical Director: Andrew Houlton, MD Administrative Contact: Kendall Hicks, Director, Procedural Care Surgical Services is staffed 24 hours per day, seven days a week, with highly-skilled providers including registered nurses and surgical technologists. In addition to taking care of critically injured trauma patients, the OR staff collaborates with the surgical and anesthesia team to provide intraoperative care for patients undergoing total joint replacements, open heart surgery, laparoscopic and robotic procedures to name a few. Minimal Invasive and Robotic Surgery (davinci ) Neurosurgery Orthopedic Surgery General Surgery Otolaryngology Surgery Urology Surgery Gynecology Surgery Cardiovascular/Thoracic Surgery Endovascular Surgery Plastic and Reconstructive Surgery North Memorial Medical Center 3300 Oakdale Avenue North OR Desk: (763) Fax: (763) Hours: 24/7 For Surgical Services at Maple Grove Hospital, see page 63. Page 45

46 Thoracic Surgery and Lung Cancer Program North Memorial medical center Medical Contact: Mark Solfelt, MD Shirley Kern, Clinical Nurse Specialist Administrative Contact: Melissa Johnson, Scheduler North Memorial Medical Center offers a full range of thoracic surgical treatment for diseases of the lung, esophagus, pleural space and chest wall. Our multidisciplinary Lung Cancer Program is designed with the patient in mind, bringing specialists together to provide the most effective and compassionate care. Our Lung Center Program Inludes Board certified thoracic surgeon who is dedicated to the treatment of lung cancer and thoracic diseases Oncology certified clinical nurse specialist to help lung cancer patients navigate the challenges of cancer treatment Multidisciplinary lung cancer program that is designed to bring maximal expertise to patients care Navigational bronchoscopy to navigate to distal pulmonary lesions for biopsy Lung nodule program that assists primary care providers in the management of lung nodules Monthly lung cancer support group meetings Inpatient and outpatient consultation Minimally-invasive surgical techniques: for diagnosis and treatment, including EBUS/EUS and thoracoscopy North Memorial Outpatient Center 3435 West Broadway Main Phone: (763) Fax: (763) Hours: Clinic on Tuesdays and varied other days as needed. Page 46

47 Trauma and Acute Care Surgical Services North Memorial medical center Trauma Medical Director: Jonathan Gipson, MD FACS Pediatric Trauma Medical Director: Eric Irwin, MD Administrative Contact: Melissa Thorson, Manager, Trauma Service North Memorial Medical Center is verified by the American College of Surgeons and designated by the State of Minnesota as a Level I Adult Trauma Center and a Level II Pediatric Trauma Center. Trauma Services has the resources to care for every type of injury and provide comprehensive care throughout the continuum for all injured patients and their families. In-house attending Trauma and Acute Care General Surgeons 24/7 In-house Surgical Critical Care 24/7 Trauma and General Surgery Clinic Acute Concussion Clinic Excellence in Trauma Research, Education and Outreach Coordinated Care and Individualized Treatment Admission to a dedicated Trauma Neuro ICU and/or Trauma and Specialty Care Center Sub-specialists Including Orthopedics Neurosurgery Interventional and Advanced Radiology Oral and Maxillofacial Surgery Ophthalmology Pediatric Critical Care Plastics and Microvascular Surgery North Memorial Medical Center 3300 Oakdale Avenue North, Plaza Level Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 4:30 p.m. For Emergent Trauma or Acute Care Surgical Consults always call our Physician Consult Line: (800) Page 47

48 TRAUMA Services Acute Concussion Clinic North Memorial medical center Trauma Medical Director: Jonathan Gipson, MD FACS Pediatric Trauma Medical Director: Eric Irwin, MD Administrative Contact: Melissa Thorson, Manager, Trauma Services North Memorial Trauma Services offers an Acute Concussion Clinic to serve patients who have ongoing symptoms related to a concussion within the preceding 30 days. The clinic works in conjunction with our Speech Pathology Department to offer ImPACT, or Immediate Post-Concussion Assessment and Cognitive Testing, the most-widely used, and most scientifically validated computerized concussion evaluation system. North Memorial Medical Center 3300 Oakdale Avenue North, Plaza Level Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 4:30 p.m. For contact information on ImPACT Concussion Assessment, see page 42. Page 48

49 Trauma Services Oral and Maxillofacial Surgery North Memorial medical center Medical Contact: Deepak Kademani, MD Administrative Contact: Melissa Thorson, Manager, Trauma Services Oral and Maxillofacial Surgery provides comprehensive surgical management for patients with pathologic conditions, deformities and traumatic injuries of the head, neck, face and associated structures. Trauma Specialty Care 24/7 Management of Head and Neck Tumors Reconstructive Facial Surgery Salivary Gland Surgery Dentoalveolar Surgery Inpatient and Outpatient Consultation TMJ (temporomandibular joint) Surgery North Memorial Medical Center 3300 Oakdale Avenue North, Plaza Level Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 4:30 p.m. Clinic Hours: Friday: 2 p.m. to 4 p.m. For Emergent Oral and Maxillofacial Consults, always call our Physician Consult Line: (800) Page 49

50 Trauma Services Orthopedic Pelvic Surgery North Memorial medical center Medical Contact: David Templeman, MD Administrative Contact: Melissa Thorson, Manager, Trauma Services Orthopedic Pelvic Surgery provides comprehensive surgical management for patients with complex pelvic fractures. Orthopedic Pelvic Specialists 24/7 Management of Complex Pelvic injuries Inpatient Consultation North Memorial Medical Center 3300 Oakdale Avenue North, Plaza Level Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 4:30 p.m. Clinic Hours: Wednesday and Thursday afternoons Page 50

51 Urgency Center Medical Director: Joey Duren, MD Administrative Contact: Barb Andrews, Manager, Urgency Center and Community Paramedics North Memorial Urgency Center is a partnership between North Memorial and Multicare Associates. Staffed by North Memorial ED physicians, the Urgency Center provides treatment for a wide range of illnesses, injuries, and conditions, many of which would traditionally be treated in an emergency room including: Abdominal Pain Vomiting and Diarrhea Dehydration Chest Pain Dizziness or Fainting Palpitations Breathing Problems Fractures and Dislocations Headache Minor Motor Vehicle Collisions Lacerations Head Injuries Sports Injuries Pediatric Illnesses and Injuries Abscess Drainage Acute Eye Problems Acute Joint and Back Pain Blaine Medical Center Ulysses Street NE, Suite 120 Blaine, MN Main Phone: (763) Fax: (763) Hours: Open 10 a.m. to 10 p.m. daily (including holidays) Page 51

52 Urgent Care NORTH MEMORIAL medical center Medical Director: Jeffery Flynn, MD Administrative Contact: Diane Peterson, Administrative Secretary North Memorial provides Urgent Care Services in Maple Grove and Roseville to patients on a walkin, no appointment basis. Urgent Care is not an emergency room. Patients experiencing chest pain, abdominal pain, have sustained multiple injuries, are unsure if their condition is serious or feel it may be worsening, should go directly to the nearest hospital or call 911. X-Ray Urinalysis CBC/HGB Strep Testing Mono Testing Influenza Testing Minor Trauma (Suturing) Some Vaccinations Sports/Camp Physicals Drug Screening DOT Physicals Breath Alcohol Testing North Memorial Urgent Care Maple Grove 9855 Hospital Drive Maple Grove, MN Main Phone: (763) Fax: (763) Hours: Monday-Sunday: 8 a.m. to 8 p.m. North Memorial Urgent Care Roseville 1955 County Road B2 Roseville, MN Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 8 p.m. Saturday-Sunday: 9 a.m. to 5 p.m. Page 52

53 Women and Children s Services NORTH MEMORIAL medical center Medical Director: Women and Children s Services, Jon Nielsen, MD Medical Director: NICU, Erin Stepka, MD Medical Director: Pediatrics, Chad Ramler, MD Administrative Contact: Cathy Anderson, Director, Women & Children Services and Resource Management Care for Medical/Surgical Female Patients and Pediatric Patients Level II/III Care for Sick and/or Premature Infants Labor and Delivery and Post Partum Care North Memorial Medical Center 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Hours: 24/7 For Women and Children s Services at Maple Grove Hospital, see page Page 53

54 Women and Children s Services Family Birth Center NORTH MEMORIAL medical center Medical Director: Jon Nielsen, MD Administrative Contact: Cathy Anderson, Director, Women & Children Services and Resource Management The Family Birth Center provides services that help patients relax and enjoy a safe and healthy delivery, embracing their birth experience, and teaching patients how to care for their baby. Our Family Birth Center Includes 24/7 in-house laborists available to respond to any emergent situation Highly-skilled professionals that will assist women through labor and childbirth in a warm and caring environment Quiet and spacious delivery suites that come equipped with bubble tubs for relaxation during labor Level II/III NICU adjacent to our labor and delivery suites with NICU team available 24/7. Secure environment utilizing an electronic infant security system Nursery available 24/7 Lactation specialists providing breastfeeding education assistance Midwife Program coming January 2014 North Memorial Medical Center 3300 Oakdale Avenue North Labor and Delivery Main Phone: (763) Fax: (763) Hours: 24/7 Page 54

55 Women and Children s Services Neonatal Intensive Care Unit NORTH MEMORIAL medical center Medical Director: Erin Stepka, MD Administrative Contact: Lisa Carlson, Manager, NICU The Neonatal Intensive Care Unit (NICU) provides a high Level II/III nursery, for the critically ill neonate from admission through discharge. Our NICU Includes 24-Hour coverage by University Of Minnesota Physicians neonatologists Neonatal nurse practitioners on-site 24/7 Comprehensive care for extremely low birth weight infants, 23 weeks and greater Advanced respiratory support such as high-frequency ventilation and inhaled nitric oxide, for as long as required Therapeutic hypothermia (body cooling), for hypoxic ischemic encephalopathy Family-centered developmental care from birth of the critically ill neonate through discharge Multidisciplinary services: social services, PT/OT and speech, lactation consultants, pharmacist, nutritionist, respiratory therapist Nearby neonatology follow-up clinic North Memorial Medical Center 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Hours: 24/7 Page 55

56 Women and Children s Services Pediatrics NORTH MEMORIAL medical center Medical Director: Chad Ramler, MD Administrative Contact: Jennifer White, Manager, Women and Children s Unit Care for Newborns After Delivery Inpatient Primary Pediatric Care for Patients Age 0-18 Years Old Surgical Services Assistance with Inpatient Pediatric Care Pediatric Trauma Patient Care North Memorial Medical Center 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Hours: 24/7 Page 56

57 Women and Children s Services, Perinatology NORTH MEMORIAL medical center Medical Director: Daniel Landers, MD Administrative Contact: Angelique Brown, Manager, Specialty Clinics Perinatology, or Maternal Fetal Medicine, provides services for high-risk pregnancies including obstetrical care and fetal diagnosis. Whenever possible we provide services in continuing care with obstetricians. First Trimester Screening Maternal Serum Screening Genetic Consultation Birth and Family Education Medical Nutrition Therapy Pregnancy and Newborn Loss 4D Ultrasound Access to Neonatal Intensive Care North Memorial Medical Center 3300 Oakdale Avenue North, Plaza Level Main Phone: (763) Fax: (763) Hours: Monday and Thursday: 7:30 a.m. to 4 p.m. North Memorial Medical Office Building 9855 Hospital Drive, Suite 270 Maple Grove, MN Main Phone: (763) Fax: (763) Hours: Tuesday, Wednesday and Friday: 7:30 a.m. to 4 p.m. Page 57

58 Wound, Ostomy and Continence Nursing Services NORTH MEMORIAL medical center Administrative Contacts: Germaine Edinger, Director, Professional Practice Wendy Kraft, Coordinator for Wound, Ostomy and Continence Nursing Services Wound, Ostomy and Continence Nursing Services is staffed with board-certified nurses specializing in the prevention and treatment of pressure ulcers and care management. For persons with wounds, ostomies and continence disorders. Wound Care Conservative Debridement Treatment of Minor Burns Non-Healing Surgical Wounds Chemical Cauterization Complex Fistula Management Treatment of Feeding Tube Skin Impairments Risk Assessment Prevention Strategies and Education Wound VAC Care Ostomy Care Stoma Site Selection / Preoperative Stoma Marking Complex Appliance Assessment and Selection Pre- and Post-Operative Ostomy Education Dietary Counseling Related to Ostomy Continence Care Appropriate Medical Product Selection and Recommendation Complex Skin Care Related to Incontinence Associated Dermatitis North Memorial Medical Center Specialty/Trauma Clinic 3300 Oakdale Avenue North, Plaza Level Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 4 p.m. Hours: Tuesday a.m. and Wednesday p.m., excluding holidays Page 58

59 Provider Guide to Services MAPLE GROVE Maple Grove Hospital, a partnership between North Memorial and Fairview, is a community hospital that provides intelligent, patient-centered care in an inspiring healing environment for those living in the northwest Minneapolis area and beyond. This reference guide is designed to provide you with a general orientation to our facility and services. Medical Director of Medical Affairs: Tom Timmons, MD Chief Executive Officer: Andy Cochrane Page 59

60 How To Refer A Patient To Maple Grove Hospital Main Phone Numbers Maple Grove Hospital Guest Services: (763) Patient Placement (direct admit) for Adult or Pediatric Hospitalist Admissions: (763) Surgical Services Surgical Services: (763) Surgery and Imaging Scheduling: (763) Surgery Fax Number: (763) Surgical Services Manager, Joni Snidarich: (763) Scheduling Surgery and Imaging: (763) Surgery patients to arrive 90 minutes prior to surgery time. After hours Imaging: (763) After hours Imaging Scheduling Hours: 5 p.m. 8 a.m. Intensive Care Center/Medical/Surgical Care Center Intensive Care Center/ Medical/ Surgical Care Center: (763) Surgical Specialty Care Center: (763) Hospitalists: (763) ICC/Med/Surg. Manager, Sheryl Vugteveen: (763) Emergency Care Center: (763) Patient Placement/ Patient Flow Direct Patient Admitting: (763) To admit a patient directly to the Adult or Pediatric Hospitalist service. Pediatric Hospitalist Program: (763) Medical Director, Yeng Yang, MD: (763) Coverage 24/7 in-house coverage includes: Anesthesiology /CRNA, Emergency Medicine, Neonatal Nurse Practitioner, Obstetrics Maple Grove Hospital Main Phone: (763) Direct Admission Line: (763) Maple Grove Hospital 9875 Hospital Drive Maple Grove, MN maplegrovehospital.org Page 60

61 Emergency Care and Diagnostic Services Emergency Care Center Medical Director: Jeffrey Elder, MD Administrative Contact: Colleen Nadeau, Vice President, Patient Care Operations Our Emergency Care Center provides expert, compassionate emergency care 24 hours a day, every day of the year. Highly trained, board-certified emergency physicians, specialized nurses and emergency staff are ready and waiting in our state-of-the-art Emergency Care Center. In cases of severe trauma, patients can be stabilized and immediately transported via ambulance or helicopter to a Level I trauma center at North Memorial Medical Center. Maple Grove Hospital 9875 Hospital Drive Maple Grove, MN Emergency Care Center: (763) Imaging Services (Inpatient and Outpatient) Medical Director Imaging: Jeff Gambach, MD Administrative Contact: Colleen Nadeau, Vice President, Patient Care Operations A full scope of imaging services are available at Maple Grove Hospital. MRI CT Ultrasound X-ray Fluoroscopy Nuclear Medicine Non-Invasive Cardiology: - Stress Test - Stress Echo - Echo - EKG - CT Angiogram Advanced Imaging Maple Grove Hospital 9875 Hospital Drive Maple Grove, MN Imaging Department: (763) Scheduling: (763) After Hours Scheduling: (763) Page 61

62 Hospitalist and Adult Medicine Services Hospitalist Medicine Medical Director: Ahmed Omar, MD Administrative Contact: Colleen Nadeau, Vice President, Patient Care Operations Our hospital medicine team works closely with the Emergency Care Center providers as well as surgeons and primary care physicians for a quick admission to the Medical/ Surgical Care Center and Intensive Care Center. Additional medical consults are available in the following areas: Cardiology Orthopedics/Spine Podiatry Gastroenterology General Surgery Ear, Nose and Throat Hematology/Oncology Gynecology Pulmonology Infectious Disease Colon and Rectal Surgery Urology Maple Grove Hospital 9875 Hospital Drive Maple Grove, MN Intensive Care: (763) Medical/Surgical Care: (763) Page 62

63 Surgical Services Chief of Surgery: Steven Kern, MD Chief of Anesthesia: Alan Litts, MD Administrative Contact: Colleen Nadeau, Vice President, Patient Care Operations Advanced technology in the hands of experts. Whether your patients are admitted as an inpatient or coming to Maple Grove Hospital for outpatient surgery, they will receive sophisticated, responsive, personalized care. Maple Grove Hospital provides surgical care for patients requiring the following interventions: Orthopedics (including total joint replacement surgery) Spine Procedures (including surgical and non-surgical care) Urology Gynecology UroGynecology Plastic Surgery Podiatry Colon and Rectal Surgery Gastroenterology Procedures General Surgery Maple Grove Hospital 9875 Hospital Drive Maple Grove, MN Surgery Department: (763) Scheduling: (763) Page 63

64 Women and Children s Services FAMILY BIRTH CENTER Medical Director: Jon Nielsen, MD Administrative Contact: Linda Engdahl, Director of Women s and Children s Services At Maple Grove Hospital our Family Birth Center is designed with moms and babies in mind. From private rooms to hotel-like amenities, we are dedicated to providing a personal experience for expectant moms and new families. Maple Grove Hospital 9875 Hospital Drive Maple Grove, MN Labor and Delivery: (763) Special Care Nursery: (763) Post Partum and Pediatrics: (763) Special Care Nursery Medial Director: Erin Stepka, MD Administrative Contact: Linda Engdahl, Director of Women s and Children s Services The Special Care Nursery (SCN) at Maple Grove Hospital provides family-centered care to infants and their families. Our SCN is a 12-bed Level II nursery providing 24/7 neonatology support, including neonatal nurse practitioner presence. The SCN cares for premature infants born at 32 weeks gestation as well as full term newborns who are moderately ill with problems that are expected to resolve quickly. In addition, infants who require intensive observation or newborns less than 28 days of age returning to the hospital for enhanced services may also be admitted to the SCN. The Special Care Nursery offers many services, including: RN team specially trained to care for premature and ill infants Lactation Consultative Support Pediatric Neonatoal experts from the University of Minnesota Amplatz Children s Hospital Speech and Occupational Therapy evaluations Page 64

65 Women and Children s Services Cont. Pediatric Services Medical Director: Yeng Yang, MD Administrative Contact: Linda Engdahl, Director of Women s and Children s Services University of Minnesota Amplatz Children s Hospital has extended its Pediatric Hospitalist Program to include Maple Grove Hospital. This dedicated team of pediatricians, specialists and other providers work closely with pediatric patients (infants, children and adolescents), their families and providers to deliver remarkable, family-centered care. The team is available on-site at Maple Grove Hospital to care for families seven days a week. They partner with Emergency Care Center physicians, radiologists, neonatologists and primary care providers to ensure seamless, integrated care is delivered to all young patients and families. Our pediatric hospitalists are trained to treat a variety of medical conditions, including (but not limited to): Asthma Bronchiolitis Croup Dehydration Flu Fractures Jaundice Minor Bumps and Bruises Minor Surgical and Diagnostic Procedures Pneumonia Poor Weight Gain or Failure to Thrive Fever Infections To directly admit a child to Maple Grove Hospital: (763) For Pediatric Consultation: (763) Page 65

66 NOTES Page 66

67 Provider Guide to Services NORTH MEMORIAL Clinic North Memorial Clinics provide optimal outcomes and exceptional experiences. Medical Director: Mark Bixby, MD Administrative Contact: Kelly Spratt, Director, Primary Care Page 67

68 ARBOR LAKES North Memorial CLINIC Administrative Contact: Anita Beckstrand, Clinic Manager Adult and Geriatric Medicine Care Coordination Circumcisions Diabetes Care Family Medicine Colposcopies Gastroenterology Newborn, Pediatric and Adolescent Medicine Physicals: General, Athletic and Camp Podiatry Preventive Care Sports Medicine Women s Health Workers Compensation Laboratory Tests and Diagnostic X-Rays Minor Surgical Procedures North Memorial Clinic Arbor Lakes Elm Creek Boulevard, Suite 130 Maple Grove, MN Main Phone: (763) Fax: (763) Hours: Monday-Friday: 7:30 a.m. to 5 p.m. Same-day appointments available. Page 68

69 Brooklyn Center North Memorial CLINIC Administrative Contact: Teresa Bloom, Clinic Manager Adult and Geriatric Medicine Allergy Shots Care Coordination Circumcisions Diabetes Care Family Medicine Knee / Shoulder Injections Laboratory Tests and Diagnostic X-rays Minor Surgical Procedures Newborn, Pediatric and Adolescent Medicine Physicals: General, Athletic and Camp Podiatry Preventive Care Sports Medicine Women s Health Workers Compensation North Memorial Clinic Brooklyn Center 5415 Brooklyn Boulevard Brooklyn Center, MN Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 5 p.m. Same-day appointments available. Page 69

70 Brooklyn Park North Memorial CLINIC Administrative Contact: Teresa Bloom, Clinic Manager Adult and Geriatric Medicine Allergy Shots Care Coordination Circumcisions Diabetic Care Family Medicine Laboratory Tests and Diagnostic X-rays Minor Surgical Procedures Newborn, Pediatric and Adolescent Medicine Physicals: General, Athletic and Camp Podiatry Preventive Care Sports Medicine Women s Health Workers Compensation North Memorial Clinic Brooklyn Park 8559 Edinbrook Parkway, Suite 100 Brooklyn Park, MN Main Phone: (763) Fax: (763) Hours: Monday, Tuesday and Thursday: 8 a.m. to 8 p.m. Wednesday and Friday: 8 a.m. to 5 p.m. Saturday: 8 a.m. to Noon Same-day appointments available. Page 70

71 Camden North Memorial CLINIC Administrative Contact: Anita Beckstrand, Clinic Manager Adult and Geriatric Medicine Care Coordination Circumcisions Colposcopies Diabetes Care Laboratory Tests and Diagnostic X-rays Minor Surgical Procedures Occupational Medicine Physicals: General, Athletic and Camp Podiatry Preventive Care Sports Medicine Women s Health Workers Compensation Newborn, Pediatric and Adolescent Medicine North Memorial Clinic Camden 4209 Webber Parkway Minneapolis, MN Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 5 p.m. Same-day appointments available. Page 71

72 Elk River North Memorial CLINIC Administrative Contact: JP Smith, Clinic Manager Adult and Geriatric Medicine Care Coordination Diabetes Care Family Medicine Laboratory Tests and Diagnostic X-rays Newborn, Pediatric and Adolescent Medicine Occupational Medicine Podiatry Preventive Care North Memorial Clinic Elk River 800 Freeport Avenue Northwest, Suite 100 Elk River, MN Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 5 p.m. (Primary Care) Hours: Monday-Sunday: 8 a.m. to 8 p.m. (Occupational Medicine and Walk-in Care) Same-day appointments available. Page 72

73 Golden Valley North Memorial CLINIC Administrative Contact: Patricia Koskela, Clinic Manager Acupuncture Adult and Geriatric Medicine Allergy Shots Care Coordination Circumcision Diabetes Care Family Medicine Gastroenterology Laboratory Tests and Diagnostic X-rays Newborn, Pediatric and Adolescent Medicine Minor Surgical Procedures Physicals: General, Athletic and Camp Podiatry Preventive Care Rheumatology Sports Medicine Vascular Ultrasound Workers Compensation Women s Health North Memorial Clinic Golden Valley 8301 Golden Valley Road, Suite 100 Golden Valley, MN Main Phone: (763) Fax: (763) Hours: Monday-Thursday: 7 a.m. to 6 p.m. Friday: 7 a.m. to 5 p.m. Same-day appointments available. Page 73

74 Maple Grove North Memorial CLINIC Administrative Contact: Dawn Modahl, Clinic Manager Adult and Geriatric Medicine Care Coordination Diabetes Care Gastroenterology Internal Medicine Laboratory Tests and Diagnostic X-rays Podiatry Preventive Care Sports Medicine Ultrasound North Memorial Clinic Maple Grove 9855 Hospital Drive, Suite 102B Maple Grove, MN Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 5 p.m. Same-day appointments available. Page 74

75 Northeast North Memorial CLINIC Administrative Contact: Patricia Koskela, Clinic Manager Adult and Geriatric Medicine Allergy Shots Care Coordination Diabetes Care Family Medicine Laboratory Tests and Diagnostic X-rays Minor Surgical Procedures Newborn, Pediatric and Adolescent Medicine Physicals: General, Athletic and Camp Preventive Care Women s Health North Memorial Clinic Northeast 327 Central Avenue SE Minneapolis, MN Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 5 p.m. Same-day appointments available. Page 75

76 Plymouth City Center North Memorial CLINIC Administrative Contact: Dawn Modahl, Clinic Manager Adult and Geriatric Medicine Allergy Shots Care Coordination Diabetes Care Family Medicine Gastroenterology Internal Medicine Laboratory Tests and Diagnostic X-rays Newborn, Pediatric and Adolescent Medicine Physicals: General, Athletic and Camp Podiatry Preventive Care Ultrasound Workers Compensation North Memorial Clinic Plymouth City Center th Avenue North Plymouth, MN Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 5 p.m. Same-day appointments available. Page 76

77 Ridgedale North Memorial CLINIC Administrative Contact: Lenore Grinolds, Clinic Manager Adult and Geriatric Medicine Allergy Shots Care Coordination Diabetes Care Family Medicine Internal Medicine Laboratory Tests and Diagnostic X-rays Minor Surgical Procedures Newborn, Pediatric and Adolescent Medicine Occupational Medicine Osteoporosis Screening Services, DEXA Scan Physicals: General, Athletic and Camp Preventive Care Women s Health Workers Compensation North Memorial Clinic Ridgedale 2000 Plymouth Road, Suite 100 Minnetonka, MN Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 5 p.m. Same-day appointments available. Page 77

78 ROCKFORD ROAD North Memorial CLINIC Administrative Contact: Anita Beckstrand, Clinic Manager Adult and Geriatric Medicine Care Coordination Circumcisions Colposcopies Diabetes Care Family Medicine Internal Medicine Laboratory Tests and Diagnostic X-rays Newborn, Pediatric and Adolescent Medicine Osteoporosis Screening Services DEXA Scan Preventive Care Rheumatology Sports Medicine Women s Health Workers Compensation Minor Surgical Procedures North Memorial Clinic Rockford Road 9750 Rockford Road Plymouth, MN Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 5 p.m. Same-day appointments available. Page 78

79 Silver Lake CLINIC Blaine North Memorial CLINIC Administrative Contact: Teresa Bloom, Clinic Manager Adult and Geriatric Medicine Allergy Shots Care Coordination Circumstances Colposcopies Diabetes Care Echocardiography Family Medicine Laboratory Tests and Diagnostic X-Rays Mammography Newborn, Pediatric and Adolescent Medicine Osteoporosis Screening Services, Dexa Scan Physicals: General, Athletic and Camp Podiatry Preventive Care Sports Medicine Ultrasound Vascular Ultrasound Women s Health Workers Compensation Minor Surgical Procedures North Memorial Clinic Silver Lake Clinic, Blaine th Avenue Northeast, Suite 100 Blaine, MN Main Phone: (763) Fax: (763) Hours: Monday-Friday: 7 a.m. to 5 p.m. Same-day appointments available. Page 79

80 Silver Lake CLINIC St. Anthony North Memorial CLINIC Administrative Contact: Teresa Bloom, Clinic Manager Adult and Geriatric Medicine Allergy Shots Care Coordination Colposcopies Diabetes Care Echocardiography Family Medicine Gastroenterology Laboratory Tests and Diagnostic X-Rays Newborn, Pediatric and Adolescent Medicine Podiatry Physicals: General, Athletic and Camp Preventive Care Rheumatology Sports Medicine Vascular Ultrasound Women s Health Workers Compensation Minor Surgical Procedures North Memorial Clinic Silver Lake Clinic, St. Anthony th Avenue Northeast St. Anthony, MN Main Phone: (763) Fax: (763) Hours: Monday-Friday: 7 a.m. to 8 p.m. (Appointments and Walk-in Care) Saturday: 8 a.m. to 11 a.m. (Appontment only) Saturday-Sunday: 9 a.m. to 5 p.m. (Walk-in Care) Same-day appointments available. Page 80

81 FREQUENTLY CALLED NUMBERS Admitting: (763) Business Office Customer Service: (763) Case Management: (763) Community Representative North Memorial Ambulance Service and Air Care: Debra Fischer (763) Emergency Department: (763) Foundation: (763) HIM / Medical Records: (763) Imaging Services: (763) Infection Prevention: (763) Information Desk: (763) Laboratory Services: (763) North Lodge Registration Office: (763) Outreach; Kitty Oakes: (763) Pastoral Care: (763) Patient Information Line: (763) Patient Representative: (763) Pharmacy: (763) Physician Referral Line: (763) SafeJourney: (763) Page 81

82 NORTH MEMORIAL MEDICAL TRANSPORTATION AMBULANCE/ AIR CARE Page 82

83 NORTH MEMORIAL HEALTH CARE locations Metro-wide Locations Rogers Elk River Blaine Maple Grove Brooklyn Park Shoreview Brooklyn Center St. Anthony Roseville Plymouth Golden Valley Robbinsdale Minneapolis Minnetonka North Memorial Clinic Urgent Care Clinic Urgency Center North Memorial Medical Center Maple Grove Hospital northmemorial.com Page 83

84 Connect with us on your favorite social network and register for occasional updates about health news and events at northmemorial.com/updates North Memorial Health Care