Wrist Blood Pressure Monitor FAQ. Table of Contents

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1 Table of Contents Why did I get an inconsistent blood pressure reading using the wrist BPM?...2 When I take the measurement, should I hold my wrist close to my chest?...2 What is arrythmia?...3 Why does my blood pressure fluctuate throughout the day?...3 Why is the blood pressure reading I get from the hospital different from a reading measured at home?...3 Would my result be the same if I measure on the right wrist?...4 What does blood pressure have to do with health?...4 What is systolic and diastolic blood pressure?...4 What is the standard blood pressure classification?...5 How does the irregular heartbeat detector work?...5 What health conditions can influence my blood pressure?...6 Why is it a good thing to measure blood pressure at home?...6 What do the terms on the blood pressure unit mean by OPTIM, NORM, G1, G2, and G3? Why are they different from the manual s classifications?...7 When I press MEM or SET button, nothing happens on the unit. Why?...7 Troubleshooting

2 Q1: Why did I get an inconsistent blood pressure reading using the wrist BPM? An inconsistent blood pressure reading could occur if 1. The cuff is not tied properly. - The cuff should be fastened around the wrist, leaving no extra room between the cuff and the skin. Having it fastened too loose or too tight will cause incorrect reading. - The cuff should be fastened on the left wrist with the palm facing up. - Please make sure to place the unit cm below the base of the wrist (use your finger as a guideline if needed). This will assure that when the unit is turned on and expanding, there is proper room to expand - The display unit should be facing you in the inner part of your wrist. 2. You are measuring incorrectly. - Try bending your elbow, so the display can be parallel to your heart. The unit can be closer to your chest, but does not have to be pressing on the chest. This is needed in order to isolate the veins and measure the blood pressure. - Rest for 3-5 min before taking a measurement. - Take 2-3 deep breaths before taking a measurement. - When first using the unit or changing the battery, try taking 2 or 3 readings for an average. Wait a few minutes in between and take into account of the avoidance times to test tips in the manual for best measuring practices. - Pay attention to the Movement Error Symbol on the LCD screen during measurement. If the display shows the symbol, it means the hand is not in a stable condition, which could cause the incorrect reading. Please rest your arm on a table to keep the unit stable while measuring. - Wait at least 3 minutes between each measurement. Q2: When I take the measurement, should I hold my wrist close to my chest? When using a wrist blood pressure monitor, the user needs to keep the blood pressure monitor at the same level as the heart. The easiest and most reliable way is to hold the wrist back to be close to the chest. However, it is not required position. You can just sit down and place your forearm on a table to support and keep the wrist at the same level as the heart so that it is easier to look at the result. 2

3 Q3: What is arrhythmia? Arrhythmia is a condition where the heartbeat rhythm is abnormal due to flaws in the bioelectrical system that drives the heartbeat. Typical symptoms are skipped heartbeats, premature contraction, an abnormally rapid (tachycardia) or slow (bradycardia) pulse. Q4: Why does my blood pressure fluctuate throughout the day? 1. Individual blood pressure varies throughout the day. It is also affected by the way you tie your cuff and your measurement position, we recommend taking your blood pressure under similar conditions to achieve a consistent result. 2. Variation of blood pressure is greater if the person takes medicine. 3. You are taking your blood pressure too often in too short of a period. This causes your blood pressure to increase. Please wait at least 3 minutes for another measurement. Q5: Why is the blood pressure reading I get from the hospital different from a reading measured at home? Your blood pressure varies even during a 24 hour period due to factors such as weather, emotion, exercise, etc. There is also a white coat effect at clinics and hospitals which tends to result in higher results compared to measurements taken at home. To best compare your hospital blood pressure monitor this one, we recommend bringing your monitor to your next doctor s appoint and use your monitor while at the appointment to keep circumstances constant between the two readings. When you take your blood pressure at home, please pay attention to the following: Is the cuff is tied properly? Is the cuff is too tight or too loose? Is the cuff is tied on the wrist? Do you feel anxious? Taking 2-3 deep breaths before beginning will be better for measuring. Advice: Relax yourself for 4-5 minutes before taking blood pressure 3

4 Q6: Would my result be the same if I measure on the right wrist? The wrist blood pressure monitor works for both wrists, but to keep circumstances as consistent as possible between readings, we suggest you measure the same wrist every time. Q7: What does blood pressure have to do with health? Blood pressure fluctuates and is affected by everyday life and age. Hypertension, high blood pressure, can be a sign that dangerous diseases such as cerebral apoplexy or myocardial infarction may be on the way. In addition, diabetes, strokes, and heart attacks are all associated with hypertension. Understanding your blood pressure is an important step in monitoring your overall health. Q8: What is systolic and diastolic blood pressure? Systolic blood pressure is the top (or first) number in a blood pressure reading. Diastolic BP is the bottom, or second, number. When ventricles contract and pump blood out of the heart, the blood pressure reaches its maximum value in the cycle, which is the systolic pressure. When the ventricles relax, the blood pressure reaches its minimum value in the cycle, which is the diastolic pressure. 4

5 Q9: What is the standard blood pressure classification? The chart below is the standard blood pressure classification published by American Heart Association (AHA). AHA Home Guideline for Upper Limit of Normal BP CAUTION: Only a physician can determine your specific normal BP range. Please contact a physician if your measuring result falls out of the note range. Please note that only a physician can tell whether your blood pressure has reached a dangerous point. Q10: How does the irregular heartbeat detector work? An irregular heartbeat is detected when a heartbeat rhythm varies while the unit is measuring the systolic and diastolic blood pressure. During each measurement, this equipment records the heartbeat intervals and determines the standard deviation. If the calculated value is larger than or equal to 15, the irregular heartbeat symbol appears on the symbol when the measurement results are displayed. CAUTION The appearance of the IHB icon indicates that a pulse irregularity consistent with an irregular heartbeat was detected during measurement. Usually this is NOT a cause for concern. However, if the symbol appears often, we recommend you seek medical advice. Please note that the device does not replace a cardiac examination, but serves to detect pulse irregularities at an early stage. 5

6 Q11: What health conditions can influence my blood pressure? Diabetes, hyperlipidemia (high blood lipid level), or hypertension accelerate arterial sclerosis, which can cause dangerous diseases such as cerebral apoplexy or myocardial infarction or induce arterial stenosis or peripheral circulatory disorder. In these cases, the wrist and brachial blood pressure values may differ greatly. Even in healthy people, a difference of 20 mmhg may occur if the measuring conditions are not proper. Therefore do not try to diagnose the measurement values by yourself, but be sure to follow the instructions of your doctor. In addition, difference of wrist and brachial blood pressure values may be affected by the physiological conditions at the time of measurement. However, the blood pressure values measured at wrist and upper arm usually fluctuate in the same manner. Therefore, you can check the fluctuation tendency of blood pressure by measuring the wrist blood pressure. Q12: Why is it a good thing to measure blood pressure at home? Many factors such as physical activity, anxiety, or the time of day, can influence your blood pressure. A single measurement may not be sufficient for an accurate diagnosis. Thus it is best to try and measure your blood pressure at the same time each day to achieve an accurate indication of any changes in blood pressure. Blood pressure is typically low in the morning and increases from afternoon to evening. It is lower in the summer and higher in the winter. 6

7 Q13: What do the terms on the blood pressure unit mean by OPTIM, NORM, G1, G2, and G3? Why are they different from the manual s classifications? The terms on the blood pressure monitor mean: OPTIM (Optimal reading) Systolic AND diastolic below 120/80 NORM (Normal) Systolic: OR Diastolic: G1 Systolic: OR Diastolic: G2 Systolic: OR Diastolic: G3 Systolic: 180 and up OR Diastolic: 110 and up The unit classifies blood pressure in the same way as the manual (classified the same way as the American Heart Association) but just with different terms. Unit Meaning AHA/Manual Classification OPTIM (Optimal reading) NORM (Normal) G1 G2 G3 Systolic AND diastolic below 120/80 Systolic: OR Diastolic: Systolic: OR Diastolic: Systolic: OR Diastolic: Systolic: 180 and up OR Diastolic: 110 and up Normal Pre Hypertensive High Blood Pressure Stage 1 High Blood Pressure Stage 2 High Blood Pressure Stage 3 Q14: When I press MEM or SET button, nothing happens on the unit. Why? When pressing the button on MEM and SET, make sure to press the whole button down, not just one side or one edge. Since they are small, it is easy for some user to mistakenly push down on only one edge. If you experience and issue with going into the setting function, try taking the battery out and placing back in. It should revert to the set screen to set the time, date, etc. on the monitor. 7

8 TROUBLESHOOTING This section includes a list of error messages and frequently asked questions for problems you may encounter with your blood pressure monitor. If the products not operating as you think it should, check here before arranging for servicing. If the following icons shown, please take off the batteries, and insert the batteries again to take the measurement. PROBLEM SYMPTOM CHECK THIS REMEDY No power Display is dim or will Batteries are exhausted. Replace with new batteries not light up. Batteries are inserted incorrectly. Insert the batteries correctly Low batteries Error massage show on the display Batteries are low. Replace with new batteries E 1 shows The cuff is not secure. Refasten the cuff and then measure again. E 2 shows The cuff is too tight Refasten the cuff and then measure again. E 3 shows E 10 or E11 shows E20 shows E21 shows The pressure of the cuff is too great. The monitor detected motion while measuring. The measurement process does not detect the pulse signal. The treatment of the measurement failed. Relax for a moment and then measure again. Movement can affect the measurement. Relax for a moment and then measure again. Loosen or remove any clothing on the arm and then measure again. Relax for a moment and then measure again. EExx, shows A calibration error occurred. Retake the measurement. If the problem persists, contact the retailer or our customer service department for further assistance. Refer to the warranty for contact information and return instructions. 8

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