GUIDE TO CIVILISED TOURISM
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1 GUIDE TO CIVILISED TOURISM CHINANATIONALTOURISMADMINISTRATION
2 2
3 CONTENTS 01 P5 CodeofConductforCivilisedTourism P6 A.StandardsofCivilisedConductforDomesticChinese Tourists P8 B.GuidetoCivilisedConductforChineseTouristsAbroad 02 P11 PracticalTipsforCivilisedTourism P12 A.CommonSenseforCivilisedTourism P28 B.ElementsofCivilisedTourism P38 C.CustomsandTaboosofMainOverseasTourist Destinations 03 P43 CommonSignsandTelephoneNumbers P44 A.70SignsCommonlySeeninPublicVenues P54 B.TouristAssistanceOrganisationsandTheirContact Numbers P56 C.SelectEmbassiesandTheirContactNumbers 3
4 4
5 01 CodeofConductforCivilisedTourism 5
6 A. StandardsofCivilisedConductforDomesticChinese Tourists Creatingacivilisedandharmonioustourismenvironmentisaprimary concernforeverytourist.beingacivilisedtouristiseveryone sduty.please observethefollowingstandards: 1. KeeptheEnvironmentClean Donotspitoutchewinggumorspitontheground;donotlitter;donot smokeatno smokingvenues. 2. ObservePublicOrder Keepvoiceslow;waitpatientlyinthequeue;donotblockstreetsby walkingsidebyside;donotspeakloudlyinpublic. 3. ProtecttheEnvironment Donotwalkonlawns;donotpickflowersandfruit;donotchase,beat orfeedanimals. 4. PreserveCulturalRelicsandHistoricSites Donotdefaceculturalrelicsorhistoricsiteswithcarvingsorgraffiti;do notclimbonortouchthem;takephotographsonlywhenpermitted. 6
7 5. CareforPublicFacilities Donotdirtyhotelamenities;donotdamagepublicbathroomsandother facilities;donotbegreedywithcomplimentaryitems;donotwaste waterorelectricity;donotwastefood. 6. RespectOthers Rights Donotinsistontakingphotographswithforeignvisitors;donotsneeze infrontofotherpeople;donotoccupypublicbathroomsforlong periods;respecttheworkofservicestaff;respectthecustomsofall ethnicandreligiousgroups. 7. BePolitetoOthers Dressneatlyandappropriately;donotbareyourchestorbackinpublic; showcourtesytoelders,childrenandpeoplewithdisabilities;show courtesytoladies;avoidswearingandusingfoullanguage. 8. PromoteHealthyRecreation Rejectsuperstitions,pornography,prostitution,gamblinganddrugs. 7
8 B. GuidetoCivilisedConductforChineseCitizens Abroad Chinesecitizens:whentravellingoverseas,bepoliteanddignified. Payattentiontohygiene,protecttheenvironment,dressappropriately, keepvoiceslow. Becourteoustoeldersandchildren,behelpfultoothers.Putothersfirst, especiallyladies. Forappointments,beontime,waitinline,donotcrosstheyellowline. 8
9 Beacivilisedhotelguest,donotdamageamenities,eatquietly,avoidwaste. Promotehealthyrecreationsbenefitingbodyandmind;firmlyreject gamblingandpornographyorprostitution. Whensightseeing,observelocalrules,customsandtaboos;donotgive offence. Ifyouhaveproblemsorquestions,consultthelocalconsulate.Travelina civilisedmannerandstaysafealltheway. 9
10 10
11 02 PracticalTipsforCivilisedTourism 11
12 A.CommonSenseforCivilisedTourism 1. Actappropriatelyandwithcalmandconfidence;speakpolitelyand discreetly;avoiduncivilisedlanguageandbehaviour. 2. Use please, thankyou, excuseme, sorry, pardonme and othersuchpolitephrasesfrequently.whenweleaveourcountry,we becomeguests,andwemusttreatourhostswithcivility.say good morning inthemorning.say sorry whenyoumakeamistake. Thesestandardsapplyinallcountries. 12
13 3. Donotspitoutchewinggumorspitontheground;donotlitter;do notrelieveyourselfinrandomplaces;donotpickyournose,pick yourteeth,cough,sneezeorengageinothervulgarbehaviourin frontofothers. 13
14 4. Throwfood,paperandotherrubbishintogarbagebins;donotlitter; alsopayattentiontotheclassificationofgarbage. 14
15 5. Donotsmokeinplaceswheresmokingisprohibitedorinairconditionedvenues.Whensmokingatvenueswheresmokingis permitted,considerthecomfortofothers. 6. Donottakephotographsinplaceswherethisisprohibited.Where theuseofflashisprohibited,pleaseconscientiouslyswitchoffyour flash. 7. Donotoccupypublicbathroomsforlongperiods.Donotleave footprintsontoiletseats.remembertoflushthetoiletafteruse. 15
16 8. Careforculturalrelicsandhistoricalsites.Donotclimbonthem, touchthem,ordefacethemwithcarvingsorgraffiti.take photographsonlywhenpermitted. 16
17 9. Becourteousandconsideratewhentakingphotographsatscenic spots.donotfightorquarrel.donotinsistontakingphotoswith othersorpreventothersfromtakingphotos.say thankyou when askingotherstotakepicturesforyou. 17
18 10. Followrulesandregulationssuchas nosmoking, nofoodand drinks and nophotographywithflash whenvisitingmuseums, churches,artgalleriesandtemples.donottouchexhibits,cultural relicsandotheritemswithoutpermission. 11. Beorderlywhenqueuinginpublic.Donotpushorshove.Queue jumpingisshamefulwhereveryouare. 12. Donotshoutorberowdyinpublic.Donotliedownorremoveyour shoesorsocksinpublic. 13. Understandandrespectthereligiousbeliefs,customsandtaboosof otherplaces.doyourbesttoadheretolocalcustoms. 18
19 14. Dressneatlyandappropriatelyforthevenueyouarevisitingandthe activitiesyouwillbedoing.donotgooutbare chested.donotgo outwithuncombedhairoradirtyface.atformalevents,trytodress formallyorprofessionally. 19
20 15. Beorderlywhencheckingintoahotel.Respectthestaffandrespond politelywhentheygreetyou.becleanandhygienicandlookafter theamenitiesinhotelroomsandpublicplaces. 20
21 16. Tippingservicestaffisacustominmanycountries.Pleasetipwhen youfindtheservicecommendable. 17. Observeproperetiquettewhendining.Bepolitetoelders.Lookafter womenandyoungchildren. 21
22 18. Takenormal sizedservingsatabuffet.trytofinishthefoodyoutake. Donotwastefood. 22
23 19. Aftereatingatafast foodrestaurant,takeyourrubbishwithyouand returnthetrays. 20. Beontimetocatchyourplane,trainorpublictransport.Be cooperativeatcheck inandsecuritycheckpoints.donotcarry prohibitedgoods. 21. Onpublicbusesandtrains,youngpassengersshouldsittowardsthe backwherepossibleandleavethefrontseatsfreeforelders,women andchildren. 22. Bepunctualandorderlywhentouringingroups,andavoiddisrupting theitinerary. 23
24 23. Obeytrafficrules.Donotrunredlights.Donotjaywalk.Donotstop tochatonroadsorfootpaths.standontheright handsideon escalatorsandleavetheleftsideopensootherscanpass. 24. Protecttheenvironment.Donotcatchortakeanymarinelifewhen diving. 24
25 25. Respectlife.Donotpickordamageflowersandfruit.Donotchaseor feedanimals. 26. Promotehealthyrecreation.Resistsuperstitiousactivities, pornography,prostitution,gamblinganddrugs. 25
26 27. Arriveearlywhengoingtothecinemaortheatre.Ifarrivinglate,ask thestafftohelpyoufindaseat.keepquiet. 28. Respecttheactors.Applaudattheendofaperformancetoshow appreciation.standuptoclapforacurtaincallattheendofanentire performance.beunderstandingifandwhenanactorcommitsan error,anddonotbooandhootorjeer. 26
27 29. Whenwatchingasportingcompetition,respectbothteamsaswellas thereferees.observeorderandtherulesofthegame.donotlose control.donotscreamorshout.donotswearatrefereesorathletes. Donotthrowthingsontothefield.Donotenterthefield. 30. Takeyourrubbishwithyouwhenleavingasportingvenueandthrow itinthegarbagebin. 27
28 B.ElementsofCivilisedTourism [Pages28 37omitted] 28
29 C.CustomsandTaboosofMainOverseasTourist Destinations I.EUROPE 1. InEngland,donotcasuallyaskothers Whereareyougoing? or Haveyoueaten? asyoudoinchina.itisconsideredimpolite. 2. InSpain,ladieswearearringswhengoingout;failuretodosoisseenasrisibleand akintogoingnaked. 3. InFrance,donotbringchrysanthemumsoryellowflowerswhenvisitingsomeone s home. 4. InItaly,donotgivehandkerchiefsasgifts.Italiansregardhandkerchiefsasunlucky becausetheyareusedtowipeawaytearswhenpartingwithlovedones. 5. InGermany,donotsnapyourfingersatanyone.Thisisthewaydogsaresummoned. 6. InGreece,donotcasuallyraiseyourthumb.Athumbs upisahighlyinsultinggesture. 7. InHungry,donotbreakglassormirrors.Itisconsideredunlucky.Donotpointyour fingeratanyone sface. 8. InScotland,donotbuystonesassouvenirs. 9. IntheNetherlands,fillingacoffeecuptothebrimistaboo.Itisconsideredimpolite. TheDutchbelievetwo thirdsfullisthecorrectlevel. 10. InDenmark,aguestshouldnotproposeatoastbeforethehostdoes.Ifyousay skol duringatoast,youmustdrinkyourwholeglass. 38
30 II.SOUTH EASTASIA 11. InIndia,thelefthandisconsideredunclean.Donottouchotherswithyourlefthand. Donottouchanotherperson shead.leathermadefromcowscannotbebrought insidetemples.donotphotographanyindianwomenwithoutpermission. 12. InThailand,donotcommentonmembersoftheroyalfamily.Donottouchanother person shead.purchasingalcoholafter2a.m.isprohibited.donotpointatthings withyourfeet. 13. InNepal,donottouchthelocals belongingswithyourfeet.womenshouldnotwear revealingclothes.leatherandfurgoodsareprohibitedintemples.whenwalking aroundatempleorpagoda,goclockwise. 14. InCambodia,ahostgreetsguestsbyputtingbothhandstogether.Guestsshould returnthegreetingbydoinglikewise.donottalkwhilesittingwithcrossedlegs.do nottouchanotherperson shead. 39
31 15. InSingapore,donotchewgum.Donoteatonsubwaytrains.Donotcarrydurianson buses.throwingcigarettebuttsontheground,spittingorjaywalkingwillgetyou fined. 16. IntheMaldives,fishingwithoutpermissionandpickingortramplingoncoralare strictlyprohibited.washsandoffyourfeetbeforeenteringhotelrooms. 17. InJapan,donotadjustyourclothes,touchyourheadortouchyourhairwhiledining. WearsocksandremoveyourshoeswhenvisitingaJapanesehome. 18. InKorea,donotpickupyourchopsticksbeforeyourelders.Turnyourfaceaway fromotherswhendrinkingalcohol. 19. InHongKongandMacau,smokingisprohibitedinallair conditionedspaces. Purchasedfoodcannotbeexchangedorrefunded. 40
32 III.MIDDLEEASTANDAFRICA 20. InMuslimcountries,donotoffertoshakehandswithlocalwomenorphotograph them. 21. SupermarketsinMuslimcountriesdonotsellalcohol.Donotdiscusspork. 22. InMuslimregions,ladiesshouldnotwearrevealingclothes.Menshouldnotwear jewelleryinpublic.donothug,kiss,danceorevenholdhandsinpublic. 23. InIran,donotdiscussbabies eyes. 24. InAfrica,donotuseyourlefthandtogreetothers.Thefashionablewayofgreeting inafricaistoraiseyourrighthandandshowyourpalmtotheotherperson,asif saying thereisnorockinmyhand. 25. ItisbesttoaddressAfricansbynationality. 26. Africanpeopledislikethewords Negro and black.emphasisingdifferencesin skincoloursisthegreatesttabooinafrica. 27. InAlgeria,handshakesmustbefirm.Alimphandshakeisconsidereddiscourteous. 28. InAlgeriaandGuinea,femaletouristswearingwhiteclothesorcapeswillbe respectedbylocalsandeveryonewillmakewayforthem. 41
33 42
34 03 CommonSignsandTelephoneNumbers 43
35 [Thefinalthreesectionsoftheguideareomitted: A.70SignsCommonlySeenatPublicVenues B.TouristAssistanceOrganisationsandTheirContactNumbers C.SelectEmbassiesandTheirContactNumbers] September
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