Food and Beverage Bible E-Book Santosh Koripella. Table of Contents

Transcription

1 Food and Beverage Bible E-Book Santosh Koripella Table of Contents 1. Food & Beverage Basics Types of Outlets All Day Dining Restaurants Fine Dining Restaurants Specialty Restaurants Lounge Discotheque In Room Dining Meeting Rooms Ball Rooms Delicatessen Others Types of Service 2. Food & Beverage Staffing Food & Beverage staff Organization chart Job Descriptions Grooming Standards Telephone skills Department orientation Standard Phrases Duty Rosters Manpower Planning & Productivity Payroll Leave Schedule Manning Budget

2 Casual labor Requisition Confirmation Review Performance Review/Appraisals Training and Development Plan 3. Food & Beverage Check lists Opening Closing Restaurant Opening Closing 4. Sequence of Service In Room Dining Restaurant 5. Handling Complaints 6. Food & Beverage Controls Checklists Classification of Cost Food Cost Report Beverage cost Report Tobacco Cost Report Daily Flash Cost Report Monthly Flash Cost Report Inventory Par Stock Daily Beverage inventory sheet Monthly Beverage Inventory Sheet Monthly Operating Equipment Inventory Sheet Par Stock Listing Standard Recipes Beverage Costing Sheet Standard Recipe sheet

3 7. Food & Beverage Revenue Management Pricing Pricing Drinks Pricing Food Profit & Loss Statement Food and Beverage Budget 8. Food & beverage Reports Daily Revenue Report Month end Report Monthly Breakage Report Monthly revenue Comparisons Monthly Beverage Reconciliation Monthly Food Reconciliation 9. Food & Beverage Forms Breakage/Spillage/Spoilage form Inter Transfer Requisition Stewarding store requisition form Weekly breakage control sheet Daily Purchase Register Room Service order takers summary Daily Outlet Station Plan 10. Food & Beverage Product Knowledge Beverage Classification Alcoholic Beverages Spirits Wine Serving wine Wine Storage Wine Tasting Pairing Food and Wine Cheese Cigars

4 Beer All time favorite cocktails all over the world Popular Wine Brands Must have wines on your wine list Coffee Tea Popular Food Items on Menu across the world Menu Planning 11. World Food & Beverage Standards Golden Rules of Service Department Meeting Briefing of Staff Standard Garnishes Beverage Pick up chart Brand Standards Plating Guide Pronunciation guide 12. Health & Safety 13. Sales & Marketing Sales and marketing plan SWOT Analysis Promotions Calendar 14. Food & Beverage Promotions Activities List Action Plan Various Promotions Sponsorships in Food and Beverage Food and Beverage promotions in resorts 15. Manager Duties and Responsibilities 16. A Day in the life of a Food and Beverage Manager

5 17. Answers you should know when you take up a new Food and Beverage position 18. Food & Beverage Training Basic skills Training Specialized Skills Training Training Statistics 19. Standard Operating Procedures 20. Food & Beverage in opening Hotels 21. Task Breakdown 22. Purchasing in Food & Beverage 23. Market List 24. Operating supplies and equipment 25. Furniture fixtures and equipment 26. Starting your own Restaurant /