Pawan Hans Profile. Operation Plan

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1 Pawan Hans a premiere helicopter company and largest operator in India, would be launching their helicopter services for Joy Ride in GOA, connecting the hinterland, coastal area and other prominent tourist spots. The said operation will be done through a state of the art helicopter, Bell-206 which will carry 5 passengers from Fort Aguada to Dhoot Sagar from 26th January In a move to promote Goa as a more attractive tourist destination, the Goa Tourism Development Corporation (GTDC) is revamping the tourists paradise. Helicopter services are expected to give boost to tourism in the state which will be one of the few states in the country to operate such a service for tourists, thereby promoting high-end adventure tourism. The company plans to portray Goa as a monsoon wedding, festival tourism destinations, etc... Pawan Hans can also help Goa Police for regular patrolling on the beach for safety of women. With this venture, GTDC can expect a 10 per cent growth in revenues through tourism this financial year.

2 Operation Plan Pawan Hans will operate Joy Rides Flights on daily basis from 1000 Hrs to 1630 Hrs including break for Refueling & Lunch. Flights will be operated as per following Schedule. Flight No. Timing Duration No. of Pax allowed PH Hrs 10 Min 05 PH Hrs 10 Min 05 PH Hrs 10 Min 05 PH Hrs 10 Min 05 PH Hrs 10 Min 05 PH Hrs 10 Min 05 Refueling Break Hrs PH Hrs 15 Min 05 PH Hrs 15 Min 05 PH Hrs 15 Min 05 PH Hrs 15 Min 05 Lunch Break

3 Safety of Operations All Safety Norm for Passenger Helicopter Operations shall be followed strictly in line with DGCA guidelines. All Safety measures for maintenance of Helicopter will be followed as per DGCA guidelines and Manufacturer. Frisking of Passengers will be done at the Helipads before boarding the Flight. For Safety reasons no Baggage will be allowed in the Flight. All other guidelines as prescribed by GTDC will be followed to ensure the Safety of Operations.

4 Sectors/ Places to be Covered in Joy Rides 10 Min Joy Ride Route 1: Aerial View of Fort Aguada - Miramar Beach - Dona Paula Route 2: Aerial View of Fort Aguada - Candolim Beach - Calangute Beach - Anjuna Beach 15 Minutes Joy Ride Route 1: Aerial View of Fort Aguada - Mandovi River - Panjim City - Panjim Church - Miramar Beach - Dona Paula Route 2: Aerial View of Fort Aguada - Mandovi River - Panjim City - Goa Church Other Sectors to be Connected Pawan Hans will also operate Helicopter Services to other sectors as to be decided by GTDC and having market potential e.g. Dudh Sagar, Cancona, Colva etc *Services on all above sectors will be operated subject to approval/ clearance from respective competent authorities..

5 Terms & Conditions for Joy Ride in GOA 1. Passenger`s are requested to report 45 minutes before the departure. 2. In case, if passengers are less than 04 persons, the passenger will be adjusted in the next available schedule and will be intimated accordingly. 3. All passengers must carry Government approved Photo ID proof in original for verification at the time of Checking / Boarding, for International tourist (Foreigners) passport in original is required. In case of non availability of valid ID proof in original passengers will not be allowed to board and no refund will be permissible. 4. Child below 2 years will be allowed to travel free of charge on providing proof of age, more than 2 year age will be charged full fare. 5. Whereas efforts will be made to accommodate passengers in their own group but this is not always possible as we need to make weight adjustment in preparing of passenger load or accommodate priority seats. 6. The Company reserves to itself the right, without assigning any reason, to cancel or delay the commencement or continuance of the flight or to deviate from the route of the journey or to change the type of aircraft in use without thereby incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. The Company also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the Company may constitute a risk to the aircraft or to the persons on board. 7. If at any stage it is found that the aircraft with the booked passengers is overloaded the company will have the right to decide which passenger shall be offloaded and such decision shall be binding on all passengers. 8. In the event of death of a passenger, or any bodily or wound suffered by a passenger which results in permanent disablement incapacitating him from engaging in or being occupied with his usual duties or business occupation, the liability of the carrier for each passenger shall be upto INR RS. 20,00,000 (Twenty Lakhs only) 9. Baggage / Eatables / Mobile phone / Camera will not be allowed in the helicopter. 10. Advance booking passengers will have priority over spot booked passengers. Ticket is not transferable. 11. This travel document is issued by the Company shall be subject to the rules of cancellation per passenger as follows: 1. 0 to 59 minutes No refund minutes to Hours before flight 50% Refund, after deducting the credit/debit card transaction fees as actually charged by the bank Hours to Hours before flight 70% Refund, after deducting the credit/debit card transaction fees as actually charged by the bank 100% Refund after deducting the credit/debit card Hours or more before flight transaction fees as actually charged by the bank and administration charges of Rs. 500/- 5. Flight cancellation by Pawan Hans Ltd. Full refund, after deducting the credit/debit card transaction fees as actually charged by the bank 6. No show by passenger No refund 12. Transaction fee of 2% will be charged in case booking through credit / debit card and no refund will be made of transaction fee in case payment is made through Credit / debit Card.

6 13. Pawan Hans reserves the right to cancel or delay its flight under circumstances beyond its control for example bad weather conditions, technical defects and government regulations/orders/requirements etc. The liability of Pawan Hans in such event shall be limited to full refund of the fare amount. 14. PHL Services in Mumbai shall be governed by, and construed in accordance with, the laws of India, for any dispute or litigation the courts of Mumbai will only have the jurisdiction. 15. Any disputes regarding the said flight subject to Mumbai jurisdiction. Note:- a. Please follow the safety instructions given at the helipad. b. For safe helicopter flying it is imperative that weight restriction parameters are adhered to, Pawan Hans Limited, request the passengers to cooperate with its staff in this regard. Our Fare `3200/- (Rupees Three thousand Two Hundred only) all inclusive for 10 minutes chargeable i.e. `320/minute/pax ( Free of cost for children below 2 years with proof of Age). Break up of Fare ` Service Tax `176/- = Total `3200/-

7 During the subsequent phases following major tourist destination will be covered under intra-state connectivity. Ella Goa (Old Goa) Fort Aguada Cancona (Hotel Lalit Inter Continental) Colva Terekhol Mollem (Dudh Sagar etc.) Vasco Cabe De Ram Calangute Pawan Hans Profile Intra-State Connectivity in Goa

8 A profit making dividend paying PSU. Operating a fleet of more than 50 multi disciplinary light, medium and heavy helicopters with highly experienced pilots & AMEs Achieved remarkable Physical and Financial performance in last 3 FY. Credit rating upgraded Ind A+ from Ind A. MoU rating improved from Good to V.Good in and further achieved Very Good in Implemented Highest Safety Standard in PHL such as SMS. Building shareholder values and client confidence through our company wide focus on safety Attaining high performance through IT transformation Longest serving services to offshore oil and gas industry Pawan Hans AME training and Safety excellence Institute End Market: Oil & Gas exploration transport Gas & Pipeline Surveillance Regional & Remote connectivity Inter island connectivity Pilgrimage tourism & charters Hot line washing, Disaster Management In house maintenance capability Helicopter Emergency Medical Services Sea plane &Small Fixed Wing Heliports in Rohini,Delhi and Hadapsar Our clients are some of the largest companies in the world Revenue stream is primarily contracted Biggest ever humanitarian Relief & Rescue Operation conducted by Pawan Hans during the Uttarakhand Flood Disaster and saved thousands of lives. Pawan Hans Ltd., a Govt. of India Enterprise under the administrative control of Ministry of Civil Aviation, is India s largest helicopter company and one of the biggest operator in Asia. The Company is known for its reliable helicopter operations. Pawan Hans was incorporated in October, 1985 and commenced its operations within one year of its incorporation to provide helicopter services to the oil sector, operate in hilly and inaccessible areas and make available charter flights for promotion of travel and tourism. At the time when Pawan Hans (PHL) came into existence i.e. the year 1985 helicopter operation by Indian Companies were more or less negligible and the player in this field are not experienced enough to handle the work load. Just after receiving deliveries of helicopters, PHL started its operations by deploying helicopters with ONGC in the offshore sector and the company replaced all the foreign operators working under the Contract of ONGC, within a span of one year, thereby saved valuable foreign exchange and served the nation.

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