E-Commerce as a Cloud Service

Transcription

1 E-Commerce as a Cloud Service Address new customer groups, increase customer loyalty and increase average revenue per user (ARPU) - with epages, you can add an e-commerce offering to your portfolio with minimum effort. We prepared four products per region that suit the needs of the respective market. The product range is defined so that customers can start with a website and then grow seamlessly on one platform without migration cost. Simply choose which products and services best fit your customers needs best. Plus: epages offers additional services enabling them to focus on their core competencies but become successful online at the same time at low monthly fees or single payments. As a reseller, you profit from increased revenues as well as from increased customer satisfaction. If you decide to become an epages Instant Reseller, we will prepare the whole set of products and services for you, you can simply deselect the ones that you do not wish to offer. Register now on epages.com/instantreseller. We will then send you our retail prices, further information about products and services as well as help on how to market products properly. We look forward to hearing from you! Your epages Team Overview Standard epages Product Definition Website Basic Advanced Pro Standard Services 1st level support / customer support Application management Whitelable hosting Updates and upgrades Adapted order path Billing functionality in the Parallels backoffice Marketing support (templates, blog content, video tutorials etc.) Main differentiation issues Maximum number of products Maximum number of product attributes Maximum number of product variation attributes Maximum number of variations per product Maximum number of predefined product types Maximum number of currencies Maximum number of pages/categories Maximum number of shipping methods Products & Content Subcategories Creation of a shopping basket and processing of orders As of 28th of September 2010 Page 1 of 5

2 Options for placing products into the basket (link, entry field, select box, +/-) Promotional products in separate promotion boxes - - Direct order form (item number and item quantity) Product bundles Product rating Price lists with discounts (e.g. basket discount) - - Enhanced search functionality - - Design More than 100 industry templates Freely designable pages (HTML) Broad design capabilities with preview view (WYSIWYG, drag & drop, inline editing) Automatic sizing of product images Design wizard Enhanced design capabilities Different product pictures (list, standard, detail) Color manager Additional pictures for promotional products Automatic sitemap Flash (Intro) Flash - - User defined page elements Image galleries Marketing Google registration and Google Sitemap Search engine friendly URL's Search functionality ekomi shop rating Trusted Rating Discount on payment method Customer groups Question about product Product slideshow - Ciao integration - LeGuide integration - ebay integration Amazon Marketplace integration Google Base integration - - Tell-a-Friend Manual cross-selling Automatic cross-selling (customers who bought x also bought y) - - Gadgets - RSS feeds As of 28th of September 2010 Page 2 of 5

3 Newsletter tool - Coupons Blogs Forums Guestbooks Security & Certification SSL encryption Prepared for Trusted Shop certification Prepared for Safebuy certification Backoffice Undo/Redo functionality Import/Export of customer/product/category data (csv) and order data (txt) Product availability Multiple Back Office users Customer attributes - - Statistics Standard statistics functionality (etracker) Google Analytics Payment and Shipping Shipping options (gift wrap, greeting card) - Allow only registered users to order Selection of shipping method - Shipping costs - Definition of correlations between payment method and shipping method - Minimum order value - Standard methods of payment (payment in advance, collect on delivery [COD], invoice, ) Manual credit-card entry PayPal, PayPal Pro, PayPal Express Click and Buy Moneybookers Saferpay ExperCash SagePay PayPoint Gateway Professional PayPoint PayCash Google Checkout Creating of invoices, packing slips and credit notes (incl. UPS tracking code) - - Shipping methods per product Deferred payment - - Regions with individual delivery methods As of 28th of September 2010 Page 3 of 5

4 Languages Maximum number of languages all English Spanish - - French - - German Italian Dutch Swedish Catalan Russian Portuguese Finnish Norwegian Appointment and Booking Functionality Number of resources Overview Additional Services epages offers a number of additional services (and will extend them over time) in order to make you and your customers successful. All of these services will be part of the standard e-commerce offering that we will set up for you. You can certainly choose to deselect them in your personal Parallels Administration. However, it is more likely that your customers will buy if they can order everything at the same time during their sign-up process for your e-commerce offer. Plus: You order everything from one single source so that you and your customers can address all possible questions to one single contact: the epages support team. Domains There are many good reasons to have an own domain especially for an online merchant. To be found easily and to have control over it are only two of them. In the process of setting up your individual order path, we will ask for a domain where your customers will then be able to reach your e-commerce offering. You can choose to use a pre-registered domain or purchase a new one. epages currently offers the following domains that you can also re-sell:.com.de.at.ch.net.org.biz.info.eu.asia Design & Consult Packages The first impression counts. This is especially true for online shops because a competitor is only one click away. A professional website design is therefore a vital factor for the online success of a company. Who could tailor a shop to your requirements more quickly than the experts at epages? With the help of our support, your customers can be sure that their shop or website will appear just as they wish. As of 28th of September 2010 Page 4 of 5

5 Design Business Design A customized, professional homepage design (artwork and text, products if required) including 2 modifications should you not be satisfied with the first version Placement of your logos and all shop elements (categories, shopping cart, search, registration, newsletters, and so on) Maximum number of categories to be set up Maximum number of categories to be designed with images from the image credit and your text. (e.g. About us, Team, etc.) 5 10 Maximum number of products (or resources) each with up to 50 variations to be set up - 50 Layout of legal notice, terms and conditions, data protection (content must be provided) Personal consultation during the entire project Interactive questionnaire on the shop planning and following interview Image credit at different image databases for the header, categories, home page etc.* Minimum contract duration (months) Number of service hours after the first contract term ** 1 2 * The copyrights apply exclusively for use in the shop. Not for use as product images. Unused credit is forfeited. ** To be used during a time frame of three month Search Engine Optimization Packages Search engines have proven to be one of the most important entry points for online shops making Search Engine Optimization (SEO) crucial for your customers success online. epages SEO packages contain a different number of texts: SEO Basic : Creation of one text SEO Premium : Creation of five texts SEO Enterprise : Creation of ten texts On average, a text consists of roughly 200 words plus meta information and can be used as keyword text, product description or category text. The texts are unique, plagiarism controlled, spell checked (spelling and grammar) and proof read (language style and readability). An optimized article structure will be assured. Plus: there will be a recommendation of 2-3 top keywords and further semantic keywords. And your customer will receive guidance to optimize his shop or website in term of keywords / keyword combinations. Any question? Contact us! epages GmbH Tel: [email protected] Copyright 2010 epages GmbH. All rights reserved. No responsibility is taken for the correctness of the details provided. The information contained in this document can be changed at any time without notice. This work, including all its parts, is protected by copyright. All rights are expressly reserved, including rights for copying, reproducing, translating, microfilming, storing on electronic media and processing in electronic form. All company names, product names and brand names are trademarks or registered trademarks of the respective owners. As of 28th of September 2010 Page 5 of 5