4 Daytime connections West: France/Spain/Portugal/Benelux/Great Britain

Transcription

1 4 Daytime connections West: France/Spain/Portugal/Benelux/Great Britain 4.0 TGV Lyria Paris / Méditerranée Tariff structure Offers Reference fares and codes Exchange/refund Daytime connections within France Tariff structure Offers Reference fares and codes Exchange/refund TGV Brussels "Province française" / TGV Brussels Lille Tariff structure Offers Reference fares and codes Exchange/refund TGV France Luxembourg Tariff structure Offers Reference fares and codes Exchange/refund TGV France - Italy Tariff structure Offers Reference fares/codes Exchange/refund TGV / AVE France - Spain Tariff structure Offers Reference fares and codes Exchange/refund ICE/TGV France Germany Tariff structure Offers Reference fares/codes

2 4.64 Exchange/refund TGV Paris Freiburg im Breisgau Tariff structure Offers Reference fares and codes Exchange/refund Eurostar Tariff structure Offers IPS Eurostar Offers EPR Eurostar Offers (Railticketing) Reference fares and codes Exchange/refund Thalys Tariff structure Offers Reference fares and codes Exchange/refund Daytime services in Spain Tariff structure Offers Reference fares and codes Exchange/refund Luxembourg-Saarbrücken Express Tariff structure Offers Reference fares and codes Exchange/refund

3 4.0 TGV Lyria Paris / Méditerranée 4.01 Tariff structure Cross-border services and domestic services in France Tariff structure as per T710.2 Chapter The tickets from Switzerland to Paris (and vice versa) are also available as print@home Domestic services in Switzerland Tariff T600 applies to the Brig Lausanne, Interlaken Ost Bern Neuchâtel and Zürich Basel routes Special conditions for Lyria Flex The offers Lyria - Flex are also valid on the next earlier or later train, on the same day and line. (ie. a customer has a ticket for the TGV Basel Paris Gare de Lyon, from Basel SBB at 10:34 am. With the Lyria - Flex offer the customer may also use the TGV at 8:34 am or at 12:34 pm from Basel SBB to Paris) Exception: with tickets to/from Genève and /or Lausanne it is possible to use the next earlier or later train to Lausanne (via Genève or Vallorbe) or Genève respectively. The connection tickets to Lausanne or Genève are issued according to T600. The original seat reservation expires, a free seat is not guaranteed. The free meal service for 1 st class passengers cannot be guaranteed Class upgrade In cross-border traffic class upgrades are issued only for the Swiss part of the route with article 5931/5932 from/to the border (Basel SBB, Genève, Vallorbe, Les Verrières Frontiere) 3

4 4.02 Offers Lyria Flex Adults Several fare levels Semi-Flex Adults Quota-based offer Several fare levels Non-Flex Adults Quota-based low-fare offer Several fare levels Lyria Flex child Age 4 to years Up to 3.99 years without their own seat travel free of charge Several fare levels Semi - Flex child Quota-based offer Age 4 to years Children up to 3.99 years without their own seat travel free of charge Several fare levels Non Flex child Quota-based low-fare offer Age 4 to years Children up to 3.99 years without their own seat travel free of charge Several fare levels Baby pass Children up to 3.99 years requiring their own seat 4

5 Lyria Carte Enfant+ Quota-based low-fare offer Holders of a Carte Enfant+ One child aged up to years and up to 4 additional persons travel for a reduced fare (at least 1 child and 1 adult) - Child years: CE Accompanying adult: CE00AD - Child up to 3.99 years with own seat: CE0004 Adults and children do not have to be related to one another Several fare levels ODM Carte Enfant+ Offer dernière minute (last minute) Quota-based low-fare offer depending on train occupancy Holders of a Carte Enfant+ One child aged up to years and up to 4 additional persons travel for a reduced fare (at least 1 child and 1 adult) - Child years: OE Accompanying adult: OE00AD - Child up to 3.99 years with own seat: OE0012 Adults and children do not have to be related to one another Lyria Carte Jeune Quota-based offer Holders of a Carte Jeune 12 to years Several fare levels ODM Carte Jeune Offer dernière minute (last minute) Quota-based low-fare offer depending on train occupancy Holders of a Carte Jeune One youth aged 12 to years and up to 4 additional persons travel for a reduced fare - Junior years: OJ Accompanying adult: OJ00AD - Accompanying child 4 to years: OJ Accompanying child up to 3.99 years with own seat: OJ Lyria Carte Senior + Quota-based offer Holders of a Carte Senior+ 5

6 60 years and over Several fare levels ODM Carte Senior+ Offer dernière minute (last minute) Quota-based low-fare offer depending on train occupancy Holders of a Carte Senior+ One senior aged 60 and over and up to 4 additional persons travel for a reduced fare - Senior ofrom 60 years: OS Accompanying adult: OS00AD - Accompanying child 4 to years: OJ Accompanying child up to 3.99 years with own seat: OJ Swiss travelcard (Lyria-Flex) Holders of Swiss Half-Fare travelcard (incl. article 7677 "Forgotten Half-Fare travelcard", Forgotten SwissPass ) / Swiss Half-Fare Card / Swiss Half Fare Card Combi Only between Lausanne / Interlaken Ost / Bern / Neuchâtel / Zürich and Paris Swiss travelcard (Lyria-Flex) Holders of GA travelcard (incl. article 7678 "Forgotten GA travelcard", Forgotten SwissPass ), GA-accompanying card Prisma article 7678 ("Forgotten GA travelcard") is valid Only between Lausanne / Interlaken Ost / Bern / Neuchâtel / Zürich and Paris French travelcard (Lyria-Flex) Holders of a "Carte Fréquence 50" The whole French section of the journey must be included in the travelcard French travelcard (Lyria-Flex) Holders of a "Carte Fréquence 25" The whole French section of the journey must be included in the travelcard 6

7 French travelcard (Lyria-Flex) Holders of a "Carte Forfait" The whole French section of the journey must be included in the travelcard Swiss and French travelcards (Lyria-Flex) Holders of Swiss Half-Fare travelcard (incl. article 7677 "Forgotten Half-Fare travelcard", Forgotten SwissPass ) / Swiss Half-Fare Card / Swiss Half Fare Card Combi and "Carte Fréquence 50"/"Carte Fréquence 25" Carte Fréquence 50"/"Carte Fréquence 25": the whole French section of the journey must be included in the travelcard Only between Lausanne / Interlaken Ost / Bern / Neuchâtel / Zürich and Paris Swiss and French travelcards (Lyria-Flex) Holders of GA travelcard (incl. article 7678 "Forgotten GA travelcard", Forgotten SwissPass ), GA-accompanying card and "Carte Fréquence 50"/"Carte Fréquence 25" "Carte Fréquence 50"/"Carte Fréquence 25": the whole French section of the journey must be included in the travelcard Only between Lausanne / Interlaken Ost / Bern / Neuchâtel / Zürich and Paris Swiss and French travelcards (Lyria-Flex) Holders of Swiss Half-Fare travelcard (incl. article 7677 "Forgotten Half-Fare travelcard", Forgotten SwissPass ) / Swiss Half-Fare Card / Swiss Half Fare Card Combi and "Carte Fréquence 50"/"Carte Fréquence 25" "Carte Fréquence 50"/"Carte Fréquence 25": the whole French section of the journey must be included in the travelcard Only between Lausanne / Interlaken Ost / Bern / Neuchâtel / Zürich and Paris Swiss and French travelcards (Lyria-Flex) Holders of Swiss Half-Fare travelcard (incl. article 7678 "Forgotten GA travelcard", Forgotten SwissPass ), Swiss Half-Fare Card / Swiss Half Fare Card Combi and "Carte Forfait" Carte Forfait : The whole French section of the journey must be included in the travelcard Only between Lausanne / Interlaken Ost / Bern / Neuchâtel / Zürich and Paris Swiss and French travelcards (Lyria-Flex) Holders of GA travelcard (incl. article 7678 "Forgotten GA travelcard", Forgotten SwissPass ), GA-accompanying card and "Carte Forfait" Carte Forfait : The whole French section of the journey must be included in the travelcard 7

8 Only between Lausanne / Interlaken Ost / Bern / Neuchâtel / Zürich and Paris Billet Abo surclassement (Lyria-Flex) Valid in conjunction with Carte Forfait or "Carte Fréquence 50"/"Carte Fréquence 25", including class upgrade The whole French section of the journey must be included in the travelcard Pass 1 (Semi-Flex) Pass/Passes valid for the whole journey (ie. Interrail / Eurail, GA / GAaccompanying card / Swiss Travel Pass) Only between Lausanne / Interlaken Ost / Bern / Neuchâtel / Zürich and Paris Pass 2 (Semi-Flex) Eurail, Interrail and France Rail Pass holders Pass valid for France Pass 3 (Semi-Flex) Eurail, Interrail and Swiss Travel Pass holders Pass valid for Switzerland Only between Lausanne / Interlaken Ost / Bern / Neuchâtel / Zürich and Paris Adult group Groups of ten or more persons travelling together TC 92 can be combined with TC 93 One child aged up to years counts as one person Bookings Genève Paris and Genève Méditerranée only through Voyages SNCF Suisse Neuchâtel Paris only bookable separately o Neuchâtel Frasne: SCIC NRT tarif o Frasne Paris : through Voyages SNCF Suisse See: Groups West 8

9 Child group Groups of ten or more persons travelling together TC 93 can be combined with TC 92 One child aged up to years counts as one person Bookings Genève Paris and Genève Méditerranée only through Voyages SNCF Suisse Neuchâtel Paris only bookable separately o Neuchâtel Frasne: SCIC NRT tarif o Frasne Paris : trhough Voyages SNCF Suisse See: Groups West Youth group Jeune Groups of ten or more persons between 12 and years TC 80 can be combined with TC 92 and TC 93 One child aged up to years counts as one person Bookings Genève Paris and Genève Méditerranée only through Voyages SNCF Suisse Neuchâtel Paris only bookable separately o Neuchâtel Frasne: SCIC NRT tarif o Frasne Paris : trhough Voyages SNCF Suisse See: Groups West Seat reservation in Switzerland (TC 21) Disabled Adults / Children Wheelchair users only Wheelchair places can be reserved in 1 st class only Children: 4 to years Transport plan; on sale at railway stations only - only to/from Lausanne / Interlaken Ost / Bern /Basel CFF / Zürich / Genève / Vallorbe Accompanying person Person accompanying a blind person or wheelchair user - only to/from Lausanne / Interlaken Ost / Bern /Basel CFF / Zürich / Genève / Vallorbe 9

10 Guide dogs Travel free of charge on all TGV services between Switzerland and France No tickets are issued Dogs Dogs may be transported provided they do not inconvenience other passengers Prisma article 5966 should be issued as a ticket Small dogs and other small pets can be carried free of charge, provided they are in a cage A maximum of two cages per passenger is allowed Permitted in 1 st class Bicycles Conditions for the transport of bicycles see document: Velo und Bahn international 4.03 Reference fares and codes No reference fares are published Offer TC (Railticketing) Lyria - Flex Semi - Flex Adults 42 Non - Flex Adults 09 Lyria - Flex Child 73 Semi - Flex Child - Non - Flex Child 46 Baby Pass 23 Lyria Carte Enfant + - OMD Carte Enfant + - Lyria Carte Junior - 10

11 OMD Carte Junior - Lyria Carte Senior + - OMD Carte Senior + - Travelcard CH (½ Abo) - Travelcard CH (GA) - Travelcard FR (Abo Fréquence 50) - Travelcard FR (Abo Fréquence 25) - Travelcard FR (Abo Forfait) - Travelcard CH + FR (Fréquence 50 & ½ Abo) - Travelcard CH + FR (Fréquence 25 & ½ Abo) - Travelcard CH + FR (Fréquence 50 & GA) - Travelcard CH + FR (Fréquence 25 & GA) - Travelcard CH + FR (Forfait & ½ Abo) - Travelcard CH + FR (Forfait & GA) - Abo Surclass. (Fréquence 50) - Abo Surclass. (Fréquence 25) - Abo Surclass. (Forfait) - Pass 1 44 Pass 2 19 Pass 3 49 Adult Group 92 Children Group 93 Youth Group Jeune 80 Seat reservation Switzerland 21 Disabled Adults 96 Disabled children 15 Accompanying person 97 Any combination made possible by the system may be issued Basic offer Can be combined with TC Lyria Flex Adult Child 73 Lyria Flex Adult Baby pass 23 Group Adult Plus Group Child Plus 93 Any combination made possible by the system may be issued 4.04 Exchange/refund 11

12 For general terms and conditions for exchange and refund see Chapter Exchanges and refunds of individual tickets Lyria - Flex Lyria - Flex Adults Lyria - Flex Child Travelcard CH and/or France Billet Abo surclassement Disabled Passengers Accompanying Person Exchange Refund before Refund after = Refund 0 % fee 50 % fee *see chapter 0 Semi - Flex Semi - Flex Adults Semi - Flex Child Lyria Carte Enfant + Lyria Carte Jeune Lyria Carte Senior + Pass 1 Pass 2 Pass 3 Before = Refund Aftre = see 1) 20 fee 100 % fee Non - Flex = Refund 100 % fee 100 % fee Non - Flex Adults Non - Flex Child OMD Carte Enfant + OMD Carte Jeune OMD Carte Senior + Baby Pass = Refund 0 % fee 100 % fee 1) Passengers who have missed the originally booked Lyria connection and announce themselves at the counter, can exchange the ticket (purchased in Switzerland or abroad) with the train personnel by paying a fee of The following conditions must be fulfilled: The passenger must appear at a counter in Switzerland at the latest 2 hours after the original The original ticket must be marked as not used at a counter in Switzerland (with station stamp and time) 12

13 Departure possible on the next train departing after the originally booked train on the same day (it must be the same route; i.e. original train TGV 9210 Zürich HB-Paris dep. 9:34 am, regulation valid on TGV 9222 Zürich HB-Paris dep. 1:34 pm) NO connection break (rupture de correspondance) NOTE: The original seat reservation is not valid any more, no seat guarantee on the later connection Unused tickets issued in Switzerland that have been confirmed but not released in the sales system (RAD Remis à disposition / Seat release) must be refunded manually using the form (Back Office) IPS SAV: the tariff fees are deducted automatically by IPS SAV. Only the IPS SAV refund fees are valid. EPR (Railticketing): see chapter 0, paragraph Exchanges and refunds of group tickets Exchange Refunds Adults Children = Refund Up to 21 days before : 20% fee 20 to 12 days before : 50% fee Less than 12 days before : 100% fee After : 100% fee Refunds are possible up to a maximum of two months after the date of travel For refunds due to delays on SNCF services see T710 Special features France (Railticketing users: see Quick-Reference) 13

14 4.1 Daytime connections within France 4.11 Tariff structure Tariff structure as per T710.2 Chapter Certain offers can only be issued via IPS 4.12 Offers Pro Adults Several fare levels Plein Tarif Loisir Adults (TGV Loisirs) Several fare levels Loisir Adults (TGV Loisirs) Several fare levels Plein Tarif Loisir Children (TGV Loisirs) 4 to years Children aged up to 3.99 years who do not require their own seat travel free of charge Several fare levels Loisir Children (TGV Loisirs) 4 to years Children aged up to 3.99 years who do not require their own seat travel free of charge Several fare levels 14

15 Forfai Bambin (Baby Pass) Children up to 3.99 years requiring their own seat Carte Enfant+ Quota-based offer Holders of a Carte Enfant+ One child aged up to years and up to 4 additional persons travel for a reduced fare (at least 1 child and 1 adult) - Child years: PT0012/EF99 - Accompanying adult: PT00AD/EF11 Adults and children do not have to be related to one another Several fare levels Prem s Carte Enfant+ Quota-based low-fare offer Holders of a Carte Enfant+ One child aged up to years and up to 4 additional persons travel for a reduced fare (at least 1 child and 1 adult) - Child years: PT0012/EF11 - Accompanying adult: PT00AD/EF11 - Child up to 3.99 years with own seat: PT0012/EF99 Adults and children do not have to be related to one another Several fare levels Carte Jeune Quota-based offer Holders of a Carte Jeune 12 to years Several fare levels Prem s Carte Jeune Quota-based low-fare offer Holders of a Carte Jeune Several fare levels Lyria Carte Senior + Quota-based offer Holders of a Carte Senior+ 15

16 60 years and over Several fare levels Prem s Carte Senior+ Quota-based low-fare offer Holders of a Carte Senior+ Holders of a Carte Senior + 60 years and over Abonnement Fréquence Holders of a "Carte Fréquence 50" The whole French section of the journey must be included in the travelcard Billet Abonnement Fréquence surclassement Valid in conjunction with "Carte Fréquence 50", including class upgrade The whole French section of the journey must be included in the travelcard Eurail contingenté Quota-based offer Eurail Pass holders Pass valid in France Eurail non contingenté Eurail Pass holders Pass valid in France Interrail contingenté Quota-based offer Interrail Pass holders Pass valid in France Interrail non contingenté Interrail Pass holders Pass valid in France 16

17 Interrail surclassement Valid in conjunction with "Carte Fréquence 50", including class upgrade Pass valid in France France Rail Pass contingenté Quota-based offer Holders of a France Rail Pass Pass valid for France France Rail Pass non contingenté Holders of a France Rail Pass Pass valid for France Prem's Quota-based low-fare offer Several fare levels Advance sales period: up to 14 days before Pack Tribu Quota-based low-fare offer Small groups of 4 to 7 persons travelling together Several fare levels Adult group Groups of ten or more persons travelling together Booking only through Voyages SNCF Suisse See: Groups West Child group Groups of ten or more persons travelling together 17

18 Booking only through Voyages SNCF Suisse See: Groups West Disabled passengers Blind passengers or wheelchair users Wheelchair places can be reserved in 1 st class only Transport plan; sale at railway stations only Accompanying person Persons accompanying blind passengers Guide dogs Travel free in all trains No tickets are issued Dogs Ticket must be purchased in France (no sale onboard) Train crews will issue special-fare passes for small dogs and other small pets in containers Dogs must be muzzled and kept on a leash Bicycles See Velo und Bahn international 18

19 4.13 Reference fares and codes No reference fares are published Offer TC Pro Adults - Plein Tarif Loisir Adults 72 Loisir Adults 42 Plein Tarif Loisir Children 73 Loisir Children - Forfait Bambin - Carte Enfant + - Carte Jeune - Carte Senior + - Abonnement Fréquence - Billet Abonnement Fréquence surclassement - Eurail contingenté 56 Eurail non contingenté - Interrail contingenté 45 Interrail non contingenté - Interrail surclassement - France Rail Pass contingenté - France Rail Pass non contingenté - Prem's - Prem s Carte Enfant + - Prem s Carte Jeune - Prem s Carte Senior + - Accompanying person for blind passenger 97 Adult group - Child group - 19

20 4.14 Exchange/refund For general terms and conditions for exchange and refund see Chapter Exchange and refund of individual tickets Pro Adults Forfait Bambin Abo. Fréquence Billet Abo. Fréquence surclassement Eurail contingenté Eurail non contingenté France Rail Pass cont. France Rail Pass non cont. Interrail contingenté Interrail non contingenté Interrail surclassement Exchange before Refund before Refund after 0% fee 0% fee 100% fee All Loisirs offers Up to 2 days before : 5.00 fee Up to 2 day before : 5.00 fee 100% fee Carte Enfant + Carte Jeune Carte Senior + Less than 2 days before : fee Up to 2 days before : 5.00 fee Less than 2 days before : fee Up to 2 day before : 5.00 fee 100% fee Accompanying person of a blind passenger Less than 2 days before : 5.00 fee Before : 0% fee Less than 2 days before : 5.00 fee Before : 0% fee 50% fee See chapt. 0 20

21 Prem's Prem s Carte Enfant + Prem s Carte Jeune Prem s Carte Senior + Pack Tribu Before : 100% fee Before : 100% fee 100% fee Unused tickets issued in Switzerland that have been confirmed but not released in the sales system (RAD Remis à disposition / Seat release) must be refunded manually using the form (Back Office) IPS SAV: - Exchange: see chapter 0, paragraph Refund: the tariff fees are deducted automatically by IPS SAV. Only the IPS SAV refund fees are valid. EPR (Railticketing): see chapter 0, paragraph Exchanges and refunds of group tickets Exchange Refunds Adult Child =Refund Up to 30 days before : 20% fee 29 to 12 days before : 30% fee Less than 12 days before the date of travel: 100% fee After : 100% fee For refunds due to delays on SNCF services see T710 Special features France (Railticketing users: see Quick-Reference) 21

22 4.2 TGV Brussels "Province française" / TGV Brussels Lille 4.21 Tariff structure Tariff structure as per T710.2 Chapter Offers Pro Adults Several fare levels Plein Tarif Loisir Adults One-way (PT00AD) - can be purchased up to 5 days before Loisir Adults Several fare levels Plein Tarif Loisir Children 4 to years Up to 3.99 years of age requiring their own seat Up to 3.99 years without their own seat travel free of charge Loisir Children 4 to years Up to 3.99 years of age requiring their own seat Up to 3.99 years without their own seat travel free of charge Several fare levels Famille One or two adults travel for a reduced fare as long as they are accompanied by one child up to years of age, regardless of whether the child is paying a fare - Adult: ND00AD Adults and children do not have to be related to one another 22

23 Several fare levels Famille to / from Marne-la-Vallée One or two adults travel for a reduced fare as long as they are accompanied by one child up to years of age, regardless of whether the child is paying a fare - Child: ND Adult: ND01AD Available only in 2 nd class Adults and children do not have to be related to one another Several fare levels Junior Up to years Several fare levels Senior 60 years and over Pass 1 Holders of Pass offers (i.e. Eurail, Interrail) Passes must be valid for the entire route of the journey Pass 2 Holders of Pass offers (i.e. Eurail, Interrail, France Railpass) Pass valid for France Pass 3 Holders of Pass offers (i.e. Eurail, Interrail) 23

24 Pass valid for Belgium Prem's Quota-based low-fare offer Several fare levels Advance sale period: up to 7 days before Eco Adult Quota-based low-fare offer Advance sale period: up to 1 day before Available only in 2 nd class Not valid from / to Aéroport Charles-de-Gaulle TGV and Marne-la-Vallée Week-end Day of travel: Saturday / Sunday Only Bruxelles - Lille Pack Tribu Quota-based low-fare offer Small groups of 4 to 7 persons travelling together Several fare levels Adult group Groups of ten or more persons travelling together Booking only through Voyages SNCF Suisse See: Groups West 24

25 Child group Groups of ten or more persons travelling together Booking only through Voyages SNCF Suisse See: Groups West Disabled passengers Wheelchair users Wheelchair places can only be reserved in 1 st class Transport plan; sale at railway stations only Accompanying person Person accompanying a blind person or wheelchair user Dogs To be paid on the spot Guide dogs travel free of charge Bicycles See Velo und Bahn international 4.23 Reference fares and codes No reference fares are published TC Pro Adult - Plein Tarif Loisir Adult 72 Loisir Adult 42 25

26 Plein Tarif Loisir Child 73 Loisir Child - Famille 74 Famille Marne-la-Vallée - Junior 86 Senior 78 Disabled adults Disabled children Accompanying person - Pass 1 44 Pass 2 19 Pass 3 49 Prem's 9 Tarif Eco - Week-end - Pack Tribu - Adult group Child group Exchange/refund For general terms and conditions for exchange and refund see Chapter Exchanges and refunds of individual tickets Offers Pro Adult Famille Junior Senior Pass 1 Pass 2 Pass 3 Disabled passengers Accompanying person Exchange before Refund before Refund after train 0% fee 0% fee 100% fee 26

27 Plein Tarif Loisir Adults Plein Tarif Loisir Children Loisir Adults Loisir Children = Refund Up to 31 days before : 0% fee (see chapt. 0) Between 30 and 2 days before : 5.00 fee 100% fee Famille Marne-la- Vallée Less than 2 days before : 40%, max % fee 50% fee 100% fee Prem's Eco Adult Pack Tribu 100% fee 100% fee 100% fee Week-end 0% fee see chapter 0 10% fee 100% fee Unused tickets issued in Switzerland that have been confirmed but not released in the sales system (RAD Remis à disposition / Seat release) must be refunded manually using the form (Back Office) IPS SAV: the tariff fees are deducted automatically by IPS SAV. Only the IPS SAV refund fees are valid. EPR (Railticketing): see chapter 0, paragraph Exchanges and refunds of group tickets Offers Exchange Refund before train Adult Groups Child Groups = Refund Up to 30 days before : 20% fee Refund after train 100% fee 29 to 12 days before : 50% fee Less than 12 days before the date of travel: 100% fee 27

28 4.3 TGV France Luxembourg 4.31 Tariff structure Tariff structure as per T710.2 Chapter Offers Pro Adults Several fare levels Plein Tarif Loisir Adults Several fare levels Loisir Réduit Adults Several fare levels Plein Tarif Loisir Children 4 to years Children aged up to 3.99 years who do not require their own seat travel free of charge Several fare levels Loisir Réduit Children 4 to years Children aged up to 3.99 years who do not require their own seat travel free of charge Several fare levels Forfait Bambin (Baby pass) Up to 3.99 years requiring their own seat 28

29 France Rail Pass 1 & 2 Pass Holders of a France Rail Pass Pass valid France Pass international Holders of Eurail or Interrail Global Passes Pass valid for Luxembourg and France Pass international Holders of Eurail or Interrail Global Passes Pass valid for Luxembourg and France Pck Tribu Quota-based low-fare offer For 4 to 7 persons travelling together Several fare levels Adult group Groups of ten or more persons travelling together One child counts as 1 person Bookable only through Voyages SNCF Suisse See: Groups West Child group Groups of ten or more children aged years 1 child counts as one person Bookable only through Voyages SNCF Suisse See: Groups West 29

30 Disabled Adults / Children Blind passengers and wheelchair users Child: 4 to years Wheelchair places can be reserved in 1st class only Transport plan; sale at stations only Accompanying person Person accompanying a blind person or wheelchair user Guide dogs Travel free of charge Tickets are not issued Dogs and small pets To be paid on the spot Dogs must be muzzled and kept on a lead Bicycles See Velo und Bahn international 4.33 Reference fares and codes No reference fares are published. 30

31 Offer TC Pro Adults - Plein Tarif Loisir Adults 72 Loisir Adults 42 Plein Tarf Loisir Children 73 Loisir Children - Loisir réduit Children - Forfait Bambin 23 France Rail Pass 1 - France Rail Pass 2 - Pass international 44 Pack Tribu - Adult group - Child group - Disabled Adults 96 Disabled Children 15 Accompanying person Exchange/refund For general terms and conditions for exchange and refund see Chapter Exchanges and refunds of individual tickets Offers Exchange Refund before Plein Tarif Adults / Children Loisir Adults / Children = Refund Up to 2 days before : 5.00 fee Less than 2 days before : fee Refund after train 100% fee *see chapter 0 31

32 Pro Adults Forfait bambin France Rail Pass 1&2 Pass international Disabled adults / children Accompanying person 0% fee 0% fee 100% fee Pack Tribu 0% fee 100% fee 100% fee Unused tickets issued in Switzerland that have been confirmed but not released in the sales system (RAD Remis à disposition / Seat release) must be refunded manually using the form (Back Office) IPS SAV: - Exchange: see chapter 0, paragraph Refund: the tariff fees are deducted automatically by IPS SAV. Only the IPS SAV refund fees are valid. EPR (Railticketing): see chapter 0, paragraph Exchanges and refunds of group tickets Offers Adult group Child group Exchange until one hour before Refund before =Refund Up to 30 days before : 20% fee 29 to 12 days before : 30% fee Refund after train 100% fee Less than 12 days before : 100% fee Refunds are possible up to a maximum of 2 months after the date of travel 32

33 4.4 TGV France - Italy 4.41 Tariff structure Tariff structure as per T710.2 Chapter Offers Flexi Plus Adults Offer available depending on train occupancy Flexi Adults Several fare levels Flexi Plus Child Offer available depending on train occupancy 4 to years Up to 3.99 years of age requiring their own seat Up to 3.99 years without their own seat travel free of charge Children 1 4 to years Up to 3.99 years of age requiring their own seat Up to 3.99 years without their own seat travel free of charge Children 2 4 to years Up to 3.99 years of age requiring their own seat Up to 3.99 years without their own seat travel free of charge Children 3 4 to years Up to 3.99 years of age requiring their own seat Up to 3.99 years without their own seat travel free of charge 33

34 Available only in 1 st class Pass 2 Holders of Eurail or Interrail passes Pass valid in France Mini Quota-based low-fare offer Advanced sale period: up to 30 days before Several fare levels Adult group 10 or more persons travelling together Two children count as one person Two quota-based fare levels Bookable only through Voyages SNCF Suisse See: Groups West Child group Groups of ten or more children travelling together Groups of children must be accompanied by at least one adult (TC92) Two quota-based fare levels Bookable only through Voyages SNCF Suisse See: Groups West Person accompanying a disabled passenger Person accompanying a blind person or wheelchair user 34

35 Guide dogs Travel free in all trains No tickets are issued Dogs To be paid on the spot Small dogs and other small pets can be carried free of charge, provided they weigh less than 6 kg and are in a cage (45x30x25 cm). Max. 1 cage per passenger Reference fares/codes No reference fares are published TC Flexi Plus Adults 72 Flexi Adults - Flexi Plus Child 73 Children 1 46 Children 2 - Children 3 - Mini - Accompanying person - Pass 2 19 Adult group - Child group - 35

36 4.44 Exchange/refund For general terms and conditions for exchange and refund see Chapter Exchanges and refunds of individual tickets Flexi Plus Adults Flexi Adults Flexi Plus Child Children 1 Exchange before Refund before Refund after train 0% fee 0% fee 100% fee Pass 2 Accompanying person 0% fee 0% fee 100% fee Children 2 Children 3 50% fee 50% fee 100% fee Mini 100% fee 100% fee 100% fee Unused tickets issued in Switzerland that have been confirmed but not released in the sales system (RAD Remis à disposition / Seat release) must be refunded manually using the form (Back Office) IPS SAV: - Exchange: see chapter 0, paragraph Refund: the tariff fees are deducted automatically by IPS SAV. Only the IPS SAV refund fees are valid. EPR (Railticketing): see chapter 0, paragraph Exchanges and refunds of group tickets Adult Child Exchange Refund before train = Refund Up to 30 days before : fee 20% Refund after train 100% fee 29 to 12 days before : 30% fee Less than 12 days before : 100% fee 36

37 4.5 TGV / AVE France - Spain 4.51 Tariff structure Cross-border traffic France - Spain Tariff structure as per T710.2 Chapter National traffic France and Spain Spain: see T710.2 ch. 4.8 Daytime Connections Spain (i.e. Girona-Madrid) France: No sale of national connections in France possible 4.52 Offers Flexi Adults (TC 72) Several fare levels Valid in combination with TC 73 / 96 Essential Adults (TC 61) Several fare levels Valid in combination with TC 77 / Flexi Child (TC 73) 4 to years Up to 3.99 years of age requiring their own seat Up to 3.99 years without their own seat travel free of charge Several fare levels Valid in combination with TC 72 / 96 Essential Child (TC 77) Jahre bis 3.99 Jahre mit eigenem Platz bis 3.99 Jahren ohne eigenen Platz reisen unentgeltlich Mehrere Preisniveaus 37

38 Valid in combination with TC 61 / Eurail Pass (TC 44) Eurail and France Rail Pass holders Passes must cover route of the entire journey -Exception: One Country Spain Eurailpass No combination possibly Eurail Pass surclassment (TC 19) For Eurailpass 2 nd class including class upgrade Passes must cover route of the entire journey -Exception: One Country Spain Eurailpass No combination possibly Interrail Pass (TC 45) Interrail Pass holders Pass valid for one of the countries on the journey No combination possibly Interrail Pass surclassement (TC 20) For Interrail Pas 2 nd class including class upgrade Pass valid for one of the countries on the journey No combination possibly Group Groups of ten or more persons travelling together Can only be booked by Voyages SNCF Suisse See: Groups West 38

39 Disabled passengers Passengers in a wheelchair Wheelchair places TGV: can only be booked in 2 nd class (seat is allocated in 1st class) Wheelchair places AVE: can only be booked in 2 nd class Can be booked up to 48 hours before No reductions Felxi Accompanying person (TC 96) Person accompanying a blind person or wheelchair user Several fare levels Valid in combination with TC 72 / 73 Essential Accompanying person (TC 97) Person accompanying a blind person or wheelchair user Several fare levels Valid in combination with TC 61 / Dogs and small pets Small dogs and pets may only be transported in baskets or cages (60x35x35 cm) 1 small dog resp. 1 pet allowed per passenger Max. 10 kg. Tickets only available on the spot Guide dogs Travel free of charge No tickets are issued Luggage Frre trabsport of personal luggage: max. size 85 x 55 x 35 cm or max. 290 cm. long (including packed skis, bicycles, strollers in the luggage 39

40 compartment: max. 102 x 90 cm) Max. 3 pieces: total max. 25 kg Bicycles See Velo und Bahn international 4.53 Reference fares and codes No reference fares are published Offer TC Flexi Adults 72 Essential Adults 61 Flexi Child 73 Essential Child 77 Eurail Pass 44 Eurail Pass surclassement 19 Interrail Pass 45 Interrail Pass surclassement 20 Flexi accompanying person 96 Essential sccompanying person Exchange/refund For general terms and conditions for exchange and refund see Chapter Exchanges and refunds of individual tickets 40

41 Offers Exchange Refund before train Flexi Flexi child Flexi Accompanying person Refund after train = Refund 10% fee 100% fee Essential Adults Essential Child Essential Accompanying person = Refund 25% fee 100% fee Eurail Pass Eurail Pass surclassement Interrail Pass Interrail Pass surclassement = Refund 0% fee 100% fee Exchange and refund of group tickets Offers Exchange Refunds Groups = Refund Up to 30 days before : 20% fee 29 to 12 days before : 50% fee Less than 12 days before : 100% fee After : 100% fee 41

42 4.6 ICE/TGV France Germany 4.61 Tariff structure National traffic France and cross-border traffic Germany-France: Tariff structure as per T710.2 Chapter National traffic Germany: For travel on the DB net the SCIC-NRT tariff apllies. Reservation with TC Offers Flexi Adults Flexi Pointe Adults Loisir Adults For one-way trips Several fare levels Flexi Child 4 to years Up to 3.99 years without their own seat travel free of charge Flexi Pointe Child 4 to years Up to 3.99 years without their own seat travel free of charge Loisir Child 4 to years Up to 3.99 years without their own seat travel free of charge Several fare levels 42

43 Baby Pass Child up to 3.99 years with own seat Prem s Quota-based low-fare offer Advanced sale period: up to 7 days before Several fare levels Pass 1 Holders of Pass offers (i.e. Eurail- or Interrail, France Rail Pass and Germany Rail Pass) Pass valid for the entire journey Pass Partiel 2 Holders of Eurail or Interrail passes, France Rail Pass Pass valid in France Pass Partiel 3 Holders of Eurail or Interrail passes, German Rail Pass Pass valid in Germany Adult group 10 or more persons travelling together Bookable only through Voyages SNCF Suisse See: Groups West 43

44 Child group Groups of ten or more children travelling together Bookable only through Voyages SNCF Suisse See: Groups West Disabled Adults / Children Only wheelchair users Reservation: ICE 2 nd class, TGV 1 st class Transport plan, sale only through stations Person accompanying a disabled passenger Person accompanying a blind person or wheelchair user Guide dogs Travel free in all ICE and TGV trains No tickets are issued Dogs Small dogs and other small pets can be carried free of charge, provided they are in a cage Large dogs must be be paid on the spot Dogs must be on a lead and muzzled Bicylces See Velo und Bahn international 44

45 4.63 Reference fares/codes No reference fares are published TC Flexi Adults 72 Flexi Pointe Adults - Loisir Adults - Flexi Child 73 Flexi Pointe Child - Loisir Child - Baby Pass - Prem s - Pass 1 44 Pass Partiel 2 19 Pass Partiel 3 49 Disabled Adult Disabled Child Accompanying person - Adult group - Child group Exchange/refund For general terms and conditions for exchange and refund see Chapter Exchanges and refunds of individual tickets Flexi Adults Flexi Pointe Adults Flexi Children Flexi Pointe Child Exchange before Refund before Refund after train 0% fee 0% fee 100% fee According to ch. 0 45

46 Loisir Adults Loisir Child 1% fee At least / place 50% fee 100% fee According to ch.0 Prem s 100% fee 100% fee 100% fee Pass 1 0% fee According to ch % fee 100% fee Baby Pass Pass Partiel 2 Pass Partiel 3 Disabled Adult Disabled Child Acc. person 0% fee 0% fee 50% fee Unused tickets issued in Switzerland that have been confirmed but not released in the sales system (RAD Remis à disposition / Seat release) must be refunded manually using the form (Back Office) IPS SAV: - Exchange: see chapter 0, paragraph Refund: the tariff fees are deducted automatically by IPS SAV. Only the IPS SAV refund fees are valid. EPR (Railticketing): see chapter 0, paragraph Exchanges and refunds of group tickets Adult Child Exchange Refund before train = Refund Up to 30 days before : fee 20% Refund after train 100% fee 29 to 12 days before : 50% fee Less than 12 days before : 100% fee 46

47 4.7 TGV Paris Freiburg im Breisgau 4.71 Tariff structure Cross-border traffic Tariff structure as per T710.2 Chapter National traffic France: tariff structure according to T710.2 Chapter 4.1 Day-time connections within France Germany: no sale of national connections within Germany possible 4.72 Offers Pro Adults Several fare levels Plein Tarif Loisir Adults Several fare levels Plein Tarif Loisir Children 4 to years Children aged up to 3.99 years who do not require their own seat travel free of charge Forfai Bambin (Baby Pass) Children up to 3.99 years requiring their own seat 47

48 France Rail Pass 1 & 2 Holders of a France Rail Pass offer Pass valid for France Pass international Eurail and Interrail Pass holders Pass valid in France Pack Tribu Quota-based low-fare offer Small groups of 4 to 7 persons travelling together Several fare levels Disabled passengers Wheelchair places can be reserved in 1 st class only Transport plan; sale at railway stations only Guide dogs Travel free in all trains No tickets are issued Dogs and small pets Ticket must be purchased on the spot Dogs must be muzzled and kept on a lead 48

49 Bicycles See Velo und Bahn international 4.73 Reference fares and codes No reference fares are published Offer TC Pro Adults - Plein Tarif Loisir Adults 72 Plein Tarif Loisir Children 73 Forfait Bambin - France Rail Pass 1 - France Rail Pass 2 - Pass international 44 Pack Tribu Exchange/refund For general terms and conditions for exchange and refund see Chapter Exchange and refund of individual tickets Plein Tarif Loisir Adults / Children Exchange before Refund before = refund Up to 2 days before : 5.00 fee Refund after 100% fee 49

50 Pro Adults Forfait Bambin France Rail Pass 1&2 Pass international Less than 2 days before : fee = refund 0% fee 100% fee Pack Tribu = refund 100% fee 100% fee Unused tickets issued in Switzerland that have been confirmed but not released in the sales system (RAD Remis à disposition / Seat release) must be refunded manually using the form (Back Office) IPS SAV: - Exchange: see chapter 0, paragraph Refund: the tariff fees are deducted automatically by IPS SAV. Only the IPS SAV refund fees are valid. EPR (Railticketing): see chapter 0, paragraph Refunds are possible up to 2 months after the day of travel. 50

51 4.8 Eurostar 4.81 Tariff structure Tariff structure as per T710.2 Chapter Eurostar has three offer levels: Business Premier, Standard Premier and Standard. Business Premier (Infos) Top level offer in 1 st class Standard Premier (Infos) Standard level offer in 1 st class Standard (Infos) Standard level offer in 2 nd class 4.82 Offers IPS Eurostar Offers No sale via Railticketing EPR Eurostar Offers (Railticketing) Business Premier (TC 56) Standard Premier 1 (TC 72) and Standard 1 (TC 72) Quota-based low-fare offer 51

52 Standard Premier 2-4 (TC 88, 87, 74) and Standard 2-7 (TC 9, 74, 88, 87, 76, 85) Quota-based low-fare offer Leisure Premier Child 1-4 (TC 73, 89, 77, 46) and Leisure Standard Child 1-6 (TC 73, 89, 77, 46, 79, 39) 4 to years Up to 3.99 years without their own seat travel free of charge Up to 3.99 years requiring their own seat Standard Youth (TC 86) Quota-based low-fare offer 12 to years Available only in 2 nd class Standard Senior (TC 78) Quota-based low-fare offer 60 years and over Available only in 2 nd class Standard Premier Pass (TC 44) and Standard Pass (TC 44) Country of destination must be included in the Pass Holders of Eurail or Interrail offers BritRail Pass holders France Rail Pass holders Standard Premier Adult Group (TC 7) and Standard Adult Group (TC 10, 92, 7) Quota-based low-fare offer Groups of at least ten persons travelling together in the same class 52

53 Outward and return journeys must be booked together: issue two single tickets and staple these together Tariff codes can be combined with one another See: Groups West Standard Premier Child Group (TC 8) and Standard Child Group ( TC 12, 93, 8) Quota-based low-fare offer Children years Groups of at least ten persons (nine children and one accompanying adult) travelling in the same class Tariff codes can be combined with one another See: Groups West Standard Premier Wheelchair (TC 96) Wheelchair users only Wheelchair places can be reserved in 1 st class only Accompanying person Standard Premier (TC 97) Person accompanying a blind person or a wheelchair user Dogs With the exception of guide dogs, pets are forbidden to travel to GB Bicycles See Velo und Bahn international 53

54 4.83 Reference fares and codes No reference fares are published Up-to-date fares can be found at Basic offer TC Can be combined with TC Adult group 7 Child group 8 Adult group 92 Child group 93 Adult group 10 Child group 12 Standard Premier 74 Standard Premier Child 46 Standard Premier 87 Standard Premier Child 77 Standard Premier 88 Standard Premier Child 89 Standard Premier 72 Standard Premier Child 73 Standard 76 Standard Child 79 Standard 87 Standard Child 46 Standard 88 Standard Child 77 Standard 74 Standard Child 89 Standard 39 Standard Child 85 Standard Senior 78 Standard Child 79 Standard Youth 86 Standard Child Exchange/refund For general terms and conditions for exchange and refund see Chapter 0. 54

55 IPS Eurostar Conditions Unused tickets issued in Switzerland that have been confirmed but not released in the sales system (RAD Remis à disposition / Seat release) must be refunded via account 3710 IPS SAV: - Exchange: see chapter 0, paragraph Refund: the tariff fees are deducted automatically by IPS SAV. Only the IPS SAV refund fees are valid EPR Conditions Eurostar (Railticketing) Business Premier Wheelchair user Accompanying Person Exchange before train Refund before train Refund after train 0% fee 0% fee 0% fee *see chapter 0 Pass 0% fee Max. 1 exchange as in chapter 0 Standard Premier Adult Standard Adult Leisure Premier Child Standard Child Senior Youth 100% fee 100% fee 100% fee 100% fee 100% fee Exchange and refund of group offers Offers Adults Children Exchange Refund before train = Refund Up to 30 days before : 20% fee Refund after train 100% fee 55

56 29 to 12 days before : 50% fee Less than 12 days before : 100% fee Accounting of tarifary deductions EPR (Railticketing): see chapter 0, paragraph

57 4.9 Thalys 4.91 Tariff structure Tariff structure as per T710.2 Chapter It is not possible to reserve seats on domestic services in France Validity of ticktes to agglomeration stations Thalys > see Sales Infos The offers Flex and Kid are also valid on the next earlier or later train, on the same day and line. The original seat reservation expires, a free seat is not guaranteed. The free meal service for 1 st class passengers cannot be guaranteed Offers Flex (adult) 1 st class only Also available for national connections in Germany Semi - Flex 1, 2, 4, 5 Quota-based offer Semi-Flex 1 only in 2 nd class Semi-Flex 2 only in 1 st class Semi-Flex 4 and 5 in 1 st and 2 nd class Can be purchased up to 1 day before 57

58 Kid (Child) 4 to years Two different fare levels Maximum of 8 children per accompanying adult Junior to years Two different fare levels in 2 nd class One fare level in 1 st class Senior 60 years and over Pass 1 Pass must be valid for either the land of or of arrival on the route (i.e. Eurail, Interrail, France Railpass) NO FLEX 4 Quota-based low-fare offer Available only in 2 nd class Group Adult/Child/Youth Groups of 10 or more persons travelling together Groups of children and young persons must be accompanied by at least one adult (aged 26 or over) For every 10 paying children/youths one accompanying person is permitted One child counts as one person See: Groups West 58

59 Disabled passengers Wheelchair users only Wheelchair places can be reserved in 1 st class only Transport plan; on sale at railway stations only Also possibile for national connections in Germany Accompanying person Person accompanying a blind person or wheelchair user Also possibile for national connections in Germany Guide dogs Guide dogs travel free of charge in all trains Dogs Tickets can only be purchased at a Thalys station or on board the train ( 30.00) Small dogs and other small pets can be carried free of charge, provided they are in a cage (55x30x30 cm) Carry-on baggage All baggage have to bear a label with the owner s surname, forename and their address. Free transport of 2 luggage pieces (up to 32 kg per baggage; height + length + width = 158cm.) Plus 1 hand luggage (travel with children: an additional 1 together collapsible strollers allowed) Or: Free transport of 1 baggage item (up to 32 kg per baggage; height + length + width = 158cm.), 1 bulky luggage (max 32kg and max 3m:.. Musical instrument packs, skis packed, golf bag packed, sports board packed ) plus 1 hand luggage (travel with children: an additional 1 together collapsible strollers allowed) 59

60 Bicycles See Velo und Bahn international "Any Belgian station" (Toutes gares belges, TGB) Tickets valid between all Belgian stations and the Thalys stations Bruxelles- Midi, Antwerp Berchem/Centraal or Liège-Guillemins EXCEPTION: not valid to Bruxelles - National Aéroport. A supplement is payable when travelling to Bruxelles - National - Aéroport (available at Belgian stations or via the Internet ) Connecting journey by Thalys possible from/up to one day before/after trip in Thalys For these connecting journeys it is not permissible to use trains with market fares (e.g. Thalys) 4.93 Reference fares and codes No reference fares are published TC Flex 52 Kid Kid Semi - Flex 1 72 Semi - Flex 1 TGB 22 Semi - Flex 2 15 Semi - Flex 4 17 Semi-Flex 5 18 No-Flex 4 85 No-Flex 4 TGB 69 Junior 1 80 Junior