Safely around the world. 365 days cover for your leisure and travel. Worldwide, including Switzerland!
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1 Safely around the world. 365 days cover for your leisure and travel. Worldwide, including Switzerland!
2 Multi Trip: the leisure and travel insurance for every contingency. Multi Trip Comfort: Leave risk behind. Dear Client Multi Trip is not just travel insurance, it is complete all-round protection for leisure, sport and short trips. For instance for: 3 Travel around the world 3 Walking in Switzerland 3 Day trips with no overnight stay 3 Ticket cover: concert, football match, ski pass, etc. 3 Entry fees for a city run 3 Language courses Your comprehensive travel and leisure cover starts at only CHF 6.50 per month! Our hint: Your best choice is Multi Trip Comfort the comprehensive package for carefree holidays and leisure. You benefit from the best possible cover 365 days a year. No more worries about expensive supplementary insurance. EUROPÄISCHE, security on journeys for over 100 years. Multi Trip Comfort Comfort Individual Family Premium Tariff position MT122 MT123 Period of insurance 365 days 365 days Scope of insurance worldwide worldwide Cancellation costs 25, ,000. Administrative fees 3 3 SOS protection including repatriation unlimited unlimited Search and rescue operation 10, ,000. p.p. 24-hour helpline 3 3 Mobile-phone-blocking service 3 3 Credit-card-blocking service 3 3 Advance on costs in the event of hospitalisation abroad 5,000. 5,000. p.p. Leisure time protection p.p. Baggage during transport 1,000. 1,000. p.p. Air accident 250, ,000. p.p. Replacement trip 5, ,000. SOS protection at home 3 3 Medical and hospital expenses worldwide 100, ,000. p.p. Dog & cat 3 3 Baggage 2,000. 4,000. Airline insolvency protection 1,200. 1,200. p.p. Volcanic eruption and natural disasters 2,000. 2,000. p.p. Cancellation costs due to pregnancy 7, ,000. Maximum sums insured and premiums in CHF. All premiums include Swiss stamp duty. Note: Cancellation fee cover only applies if you take out Multi Trip within 31 days of the date of issue of the final booking confirmation. Jeunesse: Annual insurance cover for everybody under 26. Important: Enter the date of birth in the policy! Family: Family members are spouses or partners, parents, grandparents and children living in a joint household. Underage holidaying and foster children and underage children not living in the joint household are also insured. Ask your booking agent or consult for details of Single Trip short-term insurance. 2
3 Multi Trip Clever: Feel secure on your travels. Individual protection: Travel without worries. Multi Trip Jeunesse Clever Clever Individual Individual Family Premium Tariff position MT101 MT102 MT103 Period of insurance 365 days 365 days 365 days Scope of insurance worldwide worldwide worldwide Cancellation costs 10, , ,000. Administrative fees SOS protection including repatriation unlimited unlimited unlimited Search and rescue operation 10, , ,000. p.p. 24-hour helpline Mobile-phone-blocking service Credit-card-blocking service Advance on costs in the event of hospitalisation abroad 5,000. 5,000. 5,000. p.p. Leisure time protection p.p. Baggage during transport ,000. 1,000. p.p. Air accident 50, , ,000. p.p. Replacement trip 2,000. 5, ,000. SOS protection at home Worry-free supplementary package If you have already taken out a different travel insurance, we recommend our worry-free supplementary package. This gives you the benefit of comprehensive holiday and leisure cover worldwide. Individual Family Premium Tariff position MT112 MT113 Period of insurance 365 days 365 days Medical and hospital expenses worldwide 50, ,000. p.p. Dog & cat 3 3 Baggage 1,000. 2,000. Airline insolvency protection 1,200. 1,200. p.p. Volcanic eruption and natural disasters 2,000. 2,000. p.p. Study Trip examination guarantee The ideal extra package to Multi Trip Jeunesse for language-learning trips and stays with 24-hour immediate assistance if there are local problems with the school or guest family and indemnity for a second examination if the first is not passed. Individual Premium 11. Tariff position AS110 Period of insurance 274 days Scope of insurance worldwide 24-hour immediate assistance 3 Indemnity for 2nd examination 1,000. Medical and hospital expenses worldwide Your optimum protection in the event of accident or illness abroad. Especially recommended for travel in countries with high treatment costs (e.g. USA, Canada, Australia). Maximum age: 80 years. Individual Family Premium Tariff position KK101 KK102 KK201 KK202 Period of insurance 31 days 365 days 31 days 365 days Scope of insurance worldwide worldwide worldwide worldwide (excl. CH) (excl. CH) (excl. CH) (excl. CH) Inpatient treatment, outpatient treatment, 100, , , ,000. pharmaceutical costs p.p. p.p. Emergency transport 10, , , ,000. to hospital p.p. p.p. 3
4 Excess guarantee for hired vehicles For damage to the hired vehicle, we pay the excess on the comprehensive and theft insurance billed to you. This is conditional on the damage being covered by the hire company s insurance. Passenger cars Camper, Motorhomes and motorcycles and 4x4 Premium per day Tariff position SB001 SB002 Period of insurance number of rental days number of rental days Scope of insurance worldwide worldwide Excess on comprehensive and theft claims 10, ,000. Further insurance options at Baggage Your personal baggage is insured during the trip at current value, without excess. If your baggage is very late arriving at your destination (at least 6 hours), we pay the cost of your essential purchases (toiletries, etc.). Insured sum 2,000. 5,000. Premium Tariff position G302 G304 G306 G308 Period of insurance 31 days 365 days 31 days 365 days Scope of insurance worldwide worldwide worldwide worldwide Theft, robbery, damage, loss 2,000. 2,000. 5,000. 5,000. Late delivery 1,000. 1,000. 1,000. 1,000. Further insurance options at Motor vehicle breakdown assistance Breakdown cover with a 24-hour helpline for cars, delivery vans, caravans, trailers and motorcycles. The consequences of road traffic accidents, breakdowns or vehicle theft are insured. Passenger car Delivery van Premium Tariff position M301 M302 Period of insurance 365 days 365 days Scope of insurance Europe Europe 24-hour helpline 3 3 Towing costs Storage charges Vehicle recovery 2,000. 2,000. Passenger car: Breakdown assistance applies to all passenger cars and camper vans up to 3.5 t including trailers and motor cycles driven by persons living in the same household. Travel legal protection We stand by you during lawsuits, advise you on all legal matters during travel abroad and pay the fees of the lawyers and experts appointed and the proceedings and court costs and compensation costs. Individual Family Premium Tariff position O102 O202 Period of insurance 365 days 365 days Scope of insurance worldwide (excl. CH) worldwide (excl. CH) Compensation for damage, insurance law, criminal and administrative proceedings, contract law 250, ,000. In collaboration with: Further insurance options at Delivery van: Breakdown assistance insurance is concluded per vehicle up to 3.5 t. The registration number must be entered on the application form under Notes. 4
5 Special insurances: Choose first-class protection. Personal accident Capital sum insurance in the case of death or disability due to a serious accident during the trip (excluding air accidents). Insured sums Death 100,000. Death 200,000. (individual) Disability 200,000. Disability 400,000. Premium ,260. Tariff position U558 U568 U559 U569 Period of insurance 62 days 365 days 62 days 365 days Scope of insurance worldwide worldwide worldwide worldwide (Maximum age: 80 years) Further insurance options at Air accident Capital sum insurance in the case of death or disability due to a serious accident as an air passenger. Insured sums Death 250,000. Death 1,000,000. (individual) Disability 500,000. Disability 2,000,000. Premium Tariff position F602 F614 F604 F616 Period of insurance 2x24 h 365 days 2x24 h 365 days Scope of insurance worldwide worldwide worldwide worldwide For the 2x24-hour option, only the outward and return flights are insured. Further insurance options at Benefit limits (Personal accident and Air accident Insured children who at the time of the accident have not yet completed their 16th year: in case of death a maximum of CHF 10,000., in case of disability a maximum of CHF 200,000.. Insured persons, who at the time of the accident, had completed their 65th year: in case of death half of the agreed sum insured, in case of disability a life annuity of an annual sum of CHF 83. per CHF 1,000. disability capital. Medical insurance for your guests (Schengen visa) When you expect a visit from your relatives or friends from abroad, you of course do everything possible to make your guests feel comfortable in Switzerland. This also includes taking precautions against unexpected events, such as accidents or illnesses. Medical/guest insurance by ERV provides excellent cover for you and your guests against the risk of high expenses for treatment, hospitalisation and medication. Ask for advice from your booking office or simply arrange the insurance online at wau-miau pet insurance for dogs and cats Veterinary medicine keeps providing better and more varied treatment options, but it can involve high costs. wau-miau combines the best medical care with comprehensive cover for veterinary costs. For illness and accident, on trips; legal protection for disputes and exclusive 24-hour helpline included. Simply take out online now: Corporate Travel Insurance CTI Your employees are your assets. You should protect them as best as possible because a crisis situation on business trips can have far-reaching financial consequences. Corporate Travel Insurance CTI from ERV offers worldwide insurance cover and comprehensive onthe-spot information and assistance services. Detailed information is given at Group leader insurance Are you planning a big event which depends on you? For weddings, anniversary parties and boat hire, we advise you to take out cancellation cost insurance for group events in case you of all people are unable to take part. We will be happy to advise you on telephone number or by at info@erv.ch. 5
6 Our insurance services Cancellation costs We pay your cancellation costs if you are unable to go on the trip for example in the event of K severe illness, accident or death K sudden unavailability of the acting representative at the place of work K severe damage to property at home K unforeseen start of new job K loss of job due to redundancy We even pay for the additional costs of a delayed departure if you have to postpone your trip a couple of days. SOS protection Your worldwide insurance protection for unforeseen travel incidents, because you have access to professional help on your trip. K free 24-hour helpline K repatriation (unlimited insurance protection!) K search and rescue operation K mobile-telephone- and credit-card-blocking service K additional cost of involuntary return K unused part of the travel arrangements in the event of an interrupted trip K hospital visit by family while abroad K advance on costs while in hospital abroad If you have problems, please call our 24-hour helpline any time on: Replacement trip If you have to be repatriated from your holiday with medical care, you are entitled to a replacement trip. SOS protection at home Should you suddenly remember en route that the front door is not locked, the electric cooker is still on or the cat is shut in at home, call our 24-hour helpline and relax. We will do the necessary. Dog & cat We are the only company to offer insurance cover for dog and cat owners. We pay your costs in the event of travel cancellation or travel interruption caused by the illness, accident or death of your four-legged friend. Airline insolvency protection If the booked airline ceases its operations for financial reasons, we pay for rebooking on a different airline so that you can still make your journey. Volcanic eruption and natural disasters With our Volcanic Eruption Insurance we guarantee immediate help for you both before and during the journey in the event of exceptional circumstances on the travel route. Leisure time protection The brilliant way of extending your annual insurance to your leisure time activities. Benefit from your insurance to cover concert tickets, ski passes, your entry fee for the town run, short excursions without overnight stays, etc. Baggage during transport While your personal baggage (apart from valuables or souvenirs) is in the care of a transport company, it is insured against loss, damage or delayed delivery. 6
7 i Information Insurance policy You will find details of the cover provided by your insurance, together with the exclusions and excess rules, in the policy document and in the general terms and conditions of insurance (GCI) of EUROPÄISCHE Reiseversicherungs AG, which are applicable in every case. This can as well be downloaded from or ask for them in your local travel agency. So that you do not have to bother with your travel insurance every year, all our annual policies are automatically renewed for a further year unless they are cancelled at least three months before expiry. Travel preparation Good travel preparation helps you to avoid unpleasant surprises. You will find useful information and a convenient travel check list at If something does after all go wrong, you can always rely on us. governing the payment and refund of premiums and further obligations of the insuree. Data processing is used for the conduct of insurance business and for all accompanying transactions. Data are gathered, processed, stored and deleted in compliance with the statutory provisions and may be disclosed to reinsurers, official bodies, insurance companies and institutions, central information systems of the insurance companies and other parties who may be involved. The specific insurance contract remains the determining factor in every case. In case of doubt, the German version of the general terms and conditions of insurance (GCI) will have exclusive validity. Conditions as of November We reserve the right to amend services and premiums at any time. Claims So that we can give you the most effective help in an emergency, please contact our 24-hour helpline The toll-free number cannot be used from certain countries. You can report claims by . Please scan in your documents and send them to claims@erv.ch. There are some easy-to-use claim forms on our website, at For your information: The more details and documentation you can provide about the incident, the more quickly we can deal with your case. Legal EUROPÄISCHE Reiseversicherungs AG with registered office in Basel is the insurer pursuant to the general terms and conditions of insurance (GCI). For travel legal protection it is Coop Rechtsschutz with registe red office in Aarau. The starting and expiry dates of the insurance contract, the insured risks and benefits and the premiums are shown on the application form, on the insurance policy and in the accompanying GCI. The GCI and the statutory provisions provide information on the principles 7
8 11/2014 TRAVEL AND LEISURE PROTECTION PET INSURANCE CORPORATE TRAVEL INSURANCE GLOBAL HEALTH INSURANCE SAFETY FIRST Europäische Reiseversicherungs AG Margarethenstrasse 38, P.O. BOX, CH-4002 Basel PHONE , Fax ETIG MEMBER OF THE EUROPEAN TRAVEL INSURANCE GROUP THE LARGEST TRAVEL INSURERS ASSOCIATION IN EUROPE E
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