Shortlisted Entries 2016

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1 Shortlisted Entries 2016 Congratulations to our shortlisted entries for the Housing Awards Winners will be announced at the Awards on 4 March 2016, Belfast City Hall Sponsored by Best housing story Voting now closed Apex for Ardavon This housing story is about three people Bernadette, Kathleen and Dympna. Having no family, for decades they lived in various hospitals and institutions for people with a learning disability, spending most of their lives in isolated environments with very little opportunity for independence. On 1 June 2015 they moved into Ardavon on the next stage of their journey to develop independence and make a new life in the community. At Ardavon, there is increasing emphasis on ensuring people with a learning disability are offered even greater choice and control over their lives.

2 Clanmil for money advice service Clanmil s money advice service provides real and meaningful support for Clanmil tenants experiencing difficult circumstances due to financial problems. Since its introduction in 2014, the service has benefited hundreds of tenants. It has evolved beyond advice towards providing services designed to boost tenants financial resilience and improve their financial capability. Clúid for Pound Lane Ennis This nomination is for Daniel Meehan, a tenant in Pound Lane. Daniel is an incredible young man with inspirational inner strength. Suffering from mental illness from the age of nine, he thought he would end his days in an institution. Since moving to Pound Lane, Daniels life has improved immensely. Four of the 16 units in Pound Lane are allocated to people who have experienced mental health issues but who are now enjoying independent living while being supported by Clare Mental Health Services. Excellence in customer service sponsored by Helm Housing for Customer satisfaction survey Helm has a robust approach to customer satisfaction, and identified a gap in understanding the reasons for tenant satisfaction and dissatisfaction. They created a programme of monthly surveys across key services including allocations, complaints, anti-social behaviour, and repairs. The impact of the programme was demonstrated through improved tenant satisfaction figures. TDS for Tenancy Deposit Scheme TDS Northern Ireland is a market leading, not for profit, tenancy deposit protection scheme based in Belfast. They safeguard tenancy deposits and resolve disputes over their return, quickly and fairly. They offer a simple and straightforward, customer focused service to help members comply with the law.

3 Triangle for Choice Checkers Choice Checkers aims to increase tenant empowerment. The project is designed to enable service users express what they feel is important to them and aims to help them evaluate their lives and the support they receive. This enables Triangle to better understand tenant needs and wishes in four core areas: My Home, My Support, My Community, and My Life. Excellence in developing skills and capacity Fold Housing for Fold skills and capacity training programme In partnership with front line staff, Fold has developed and delivered a bespoke and exciting skills and capacity training programme. This programme was targeted at specific skills and competencies that will equip and enable staff to meet the many diverse challenges they will face working in social housing. Helm Housing for Dementia Friendly Half of Northern Ireland will have a family member or friend with dementia, or have dementia themselves To enable Helm to support tenants, their families and the wider community, it has committed to become a 'Dementia friendly' organisation adopting a range of initiatives. Helm for Leadership and management programme Helm s leadership and management programme evolved from a desire to develop and enable managers to embrace a change culture in a challenging operating environment. The key objective was a group who are high performing, motivated and continuously seeking to improve services, reflecting the Helm Excel principles in achieving corporate objectives. More than bricks and mortar NIHE for Oil buying scheme In 2014/15 the Housing Executive contracted with Bryson Energy to establish a network of oil buying clubs across NI. By combining orders, club members can negotiate a lower price per litre than by ordering alone. It makes budgeting easier for tenants as these clubs enable monthly deliveries of smaller amounts.

4 Supporting Communities for South and East Belfast HCN tenant scrutiny panel This nomination has shown a commitment to empowering tenants and their representatives. Delivering real change in how services are delivered to the local community. The work done by the tenant scrutiny panel places it to the forefront of delivering innovative and effective ideas for tenant involvement and empowering representatives to be involved in both the management of their housing and the delivery of services. Supporting Communities for Supporting communities Supporting Communities has been in existence for over 35 years and is an independent voluntary sector organisation. It aims to achieve meaningful tenant and resident participation in the social housing sector by developing community groups and promoting effective tenant and community involvement throughout NI. Promoting integration sponsored by Choice for Root Soup Root Soup is a social enterprise that involves people who have learning disabilities and people who are homeless working together to learn and grow. The overall vision is that, through partnership and by sharing resources and expertise, Root Soup will become a dynamic social enterprise that is part of an overall Field to Fork initiative, offering training and employment opportunities across the food chain. EBM for going green Going Green is a community gardening project based at the Skainos Centre. It involves a group of volunteers and participants from a wide variety of backgrounds including, homeless, former homeless people, those people with mental health needs, addictions, the employed, unemployed and many more. The project is about the growth of vegetables, fruit, and plants but also about the growth of individuals and the creation of community.

5 Fold for Global Crescent The Global Crescent Educational Outreach Project, led by Fold, has nurtured the development of a new collaborative relationship between Euston Street Primary School and St Michael s Primary School, allowing them to come together to learn more about how cities grow and develop, whilst also exploring wider societal issues including diversity, integration and good relations. Raising standards in the private sector sponsored by To be announced on the night Sustainable development sponsored by Choice housing for Killynure Green Carryduff Killynure Green is a unique housing development and is one of the most sustainable in the country. It consists of 39 homes and, meets vital housing need. It has been designed to show how higher standards can be achieved without taking a radical approach to construction, inspiring future developments. Clanmil for Valhalla independent living Valhalla is an independent living scheme in Dublin for tenants with disabilities and able bodied tenants. Care and support is provided in tenants own homes. The homes at Valhalla are amongst the most environmentally friendly in Ireland. Valhalla is a pilot scheme under the Irish governments towards carbon neutral homes initiative

6 Fold for Village regeneration A regeneration project of a large residential neighbourhood in Belfast, previously synonymous with high levels of social deprivation and poor quality housing. The project has brought both business and residential communities together to achieve new housing and community facilities that will help sustain the neighbourhood long into the future. Working together sponsored by Apex Housing for Rossorry House Apex, in partnership with Action for Children, is providing young homeless persons aged years in the Enniskillen area with safe, stable accommodation in the supported environment they require. In October 2015, Apex celebrated the handover of 13 single bed apartments at Rossorry House in Enniskillen with members of Action for Children. Supporting Communities for supporting communities The PACT Inter-agency Partnership is a forum for stakeholders from the statutory and voluntary and community sectors with an interest in the Lower Shankill district in Belfast. The forum meets on a monthly basis to review service delivery, to monitor housing and neighbourhood management, to highlight issues of concern on the interface and to work towards the betterment of the local community. Túath for Clare Village Clare Village is a public, private and voluntary partnership delivering new homes. The development was a large unfinished residential scheme and a victim of the property crash. Túath and Dublin City Council and NAMA gradually built up a sustainable stake of 119 homes in this 360 apartment scheme. Part of this innovative approach to the delivery of homes included a ground-breaking homeless initiative to provide 48 homes exclusively for homeless families.

7 Housing hero sponsored by Caoimhe McEleney from Housing Rights Caoimhe is nominated as a committed individual shaping and delivering a unique initiative. Beyond the gate aims to prevent homelessness, and sustain accommodation, for the most vulnerable clients leaving prison. Cecil Lemon from Highfield Residents Supporting Communities Cecil is nominated in for recognition of his many years voluntary service to his community in a number of guises providing leadership to the various action committees in the early 1970s; as a volunteer housing advice and support worker; as a tenant representative on the local Shankill Housing Executive District Housing Community Network and representing that group on the Belfast wide regional panels. John Nash John is a Habinteg tenant. He is a husband, father, tireless supporter / leader of local community projects and a member of Habinteg s residents forum. He devotes his time and energy to the betterment of his neighbourhood and the benefit of those around him. Young professional of the year Andrew Brent FOLD Andrew works within the Housing Directorate and in close partnership with his technical colleagues, the Estates and Housing Officers. His role is to provide our tenants with front line customer service by using his in-depth knowledge of the department to help solve customer problems and beyond that to seek to anticipate needs and show a genuine concern for their well-being.

8 Fearghal Burke FOLD Fearghal joined Fold as a housing officer in March During this time, Fearghal has shown a real commitment to both his work and the service our tenants receive. He is committed to providing a high quality service that is value for money. Despite a short career in housing he has also demonstrated his ability by acting up to senior housing officer where his professionalism and maturity in undertaking the responsibilities associated with the role of senior housing officer were recognised. Katie Lightowler HELM Katie is an undergraduate at University of Ulster studying Housing Management and is spending her work placement with Helm Housing as part of her course. She has demonstrated that she was passionate about pursuing a career in housing; committed to putting people first; focused on providing a level of service that not only meets expectations but enhances the lives of our customers by making a positive difference. CIH professional of the year to be announced on the evening Tickets are now available to be booked for CIH Housing Awards 2016 on Friday 4 th March 2016 The fabulous setting of Belfast City Hall offers a touch of glamour for this formal, black tie event and we have gone to extra lengths this year to ensure that you can enjoy a great evening of networking and entertainment! The event will commence at 6:30pm with a drinks reception in the Rotunda kindly sponsored by Fold Housing Association. Guests will then be seated in the Great Hall for the Dinner and Awards Ceremony, with profiles of shortlisted candidates and the winning projects. The evening will end with live entertainment, with bar facilities remaining available until 1.00am. Don't miss this great evening! Book individual tickets or reserve your table of ten now and allocate your places at a later date. You can either book online or contact us at the Chartered Institute of Housing to reserve your place. Tel or ni@cih.org Cost: Individual Tickets 79+Vat Table of ten: 790+Vat

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