Business Continuity & Airport Emergency Plans within the GRC Framework
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1 Airport Risk Management Scott Corzine, Managing Director Business Continuity & Airport Emergency Plans within the GRC Framework January 14, 2016
2 Governance, Risk and Compliance - GRC Operational risk is a major component of the best GRC frameworks. 2
3 Top Concerns of the Top Brass C-SUITE * RISK PROFESSIONALS * DIRECTORS ** GENERAL COUNSEL** Legal or Regulatory Shifts Data Security / Privacy Data Security Regulatory compliance Litigation or Claims Economic Conditions Succession Planning Data Security Regulatory Compliance Brand / Reputation Operational efficiency Brand / Reputation Brand / Reputation Natural Disaster Regulatory Compliance Crisis Preparedness Economic Conditions Regulatory Compliance M&A transactions risk FCPA Workforce Health and Safety Litigation or Claims Brand / Reputation and Crisis Preparedness Outside Legal Fees Business Continuity / Crisis Management Execution Legal or Regulatory Shifts Executive Compensation AND HR/Employment (tie) M&A Talent Availability Technology / Systems Failure Internal Controls Operational Effectiveness/Efficiency Competitors Supply Chain Vulnerability Global Business Expansion Succession Planning Business Disruption Business Continuity / Crisis Management execution Company Culture Executive Compensation 3
4 Reputational Risk: #1 Concern Worldwide Of business executives rate reputation risk as more important than other strategic risks Say that their organizations are now focusing specifically on reputation risk Source: Deloitte, 2014 Global Survey of Reputation Risk +300 Respondents from Americas, EMEA, and Asia Pacific. Nearly all C-Level and respondents came from all major sectors of the global economy 4
5 How Blame is Assigned 36% 21% 14% 11% CEO CRO Board CFO Source: Deloitte, 2014 Global Survey of Reputation Risk 5
6 Business Continuity Management Governance Model 6
7 Current Environment
8 The Situation - BCP Many airports lack business continuity plans. Some municipalities/states require plans within COOP statutes. BCP is widely misunderstood, often not a strategic imperative. Critical in the context of cybersecurity risk to IP networks and industrial control systems Progress is being made: ACRP Synthesis Project 11-03/Topic S01-11 ACRP Report 93 and Automated BCP software Operational and Business continuity Planning for Prolonged Airport Disruptions Bold Planning cloud-hosted ACP software Proprietary plans becoming more common 8
9 What IS Business Continuity Planning? Documents how all essential functions are accomplished with: people technology plant, equipment, tools, vital records and supplies, processes Assigns recovery priority based on criticality Describes how functions will work with the loss of technology/automation. Describes how recovery will take place, to get back to normal. Exercises the plan so everyone is familiar with the playbook. 9
10 Business Continuity Plan Components Introduction Organization Distribution and Access Mission Statement Scope Objectives Assumptions Concept of Operations Roles and Responsibilities Individual Plan for Functional Recovery Functional Recovery Prioritization Plan Activation and Deactivation Functional Recovery Plans Functional Description Mission Essential Functions and Recovery Priorities Business Recovery Teams Critical Resources Vital Records and Data Alternate Facilities Delegations of Authority Succession Planning Alert Notification Procedures and Call Lists Devolution Reconstitution Plan Testing, Training and Exercises 10
11 BCP Tools in the Marketplace
12 BCP Guidebook & Software 34 Business & Operating Functions: Aeronautical Operations Support Ramp & Hangar Operations Airport Maintenance & Repair Purchasing, Receiving and Supplies Groundside Transportation ATCT Operations & NAVAIDS Shared Infrastructure Cargo Operations Terminal Buildings Information Technology Financial Reporting Aircraft Rescue & Firefighting Back-Up Power Sources Commercial & Aviation Tenants Environmental Operations Finance & Accounting Fixed Base Operators General Aviation Government Security & Controls Government Relations Grants and Projects Human Resources Infrastructure & Utilities Legal & Contracts Other Property Management Passenger Management Payroll & Benefits Public Parking Operations PR & Marketing Communications Public Safety Retail Concessions Winter Operations On-Site Fuel Supply Co-Located Military Units 12
13 Home Screen 13
14 Survey Index 14
15 Survey Screen Shots 15
16 Document Rendering 16
17 Bold Planning - Popular Web-based Software 17
18 Bold Planning - Popular Web-based Software 18
19 Airport Emergency Plans (AEP)
20 The Situation Airport Emergency Plans (AEP) Every airport has an AEP. AEP s are widely understood, an airport core competency. FAA requires these plans. Standards are lacking: Among airports Among regional FAA inspectors Against NIMS and ICS ACRP Airport Emergency Planning Template: NIMS Incident Command System Compliance FAA AC 150/ C aligned NIMS and ICS compliant 20
21 ACRP Current Status Panel is established. Contract is in place. Kick-off has occurred assorted AEP s will be reviewed. Massive federal guidance will be incorporated. Results will be available in approximately 20 months. 21
22 ACRP Panel Representation 5 airports represented from major hubs to general aviation. Functional representation public safety, operations, aviation communication, and emergency management. Liaison: FAA TRB ACI-NA - (Chris Bidwell and Sean Cusson). 22
23 ACRP Research Team FTI Consulting, Inc. Airport Integrated Systems (AIS) DY Consultants 23
24 Research Plan Administrative Research Preliminary Design Development Final Report 24
25 ACRP C Template Functionality Airport-specific input via sequential interactive inquiries. Custom text and variables input. Regulatory cross-referencing. Scalable. Accommodate regional differences. Graphic object insertion. Progress bar. Multi-format output. Support: Instructions User Guide Learning Curriculum 25
26 Contact Scott Corzine Managing Director Office Cell January 14, 2016 Presented To:
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