Retailer Payments, Banking, Insurance and Assistance in the USA

Transcription

1 Brochure More information from Retailer Payments, Banking, Insurance and Assistance in the USA Description: Retailer Payments, Banking, Insurance and Assistance in the USA investigates the market for financial services organised by over 500 major retail brands in the USA. As well as examining their initiatives in payment cards, banking products, insurance and assistance, the study also examines their involvement in proprietary and coalition loyalty programs, and details the online payment mechanisms accepted by those with an online sales capability. Among other data points, the report and PartnerBASE dataset that accompanies it embrace the following information about the retailers covered: - whether they offer their own credit, debit or prepaid cards and, if so, the card issuers that they work with in this context if they do not issue the cards themselves; - whether they are linked to one or more loyalty programs and, if so, whether these are proprietary or coalition schemes; - whether they make non-card point-of-sale finance available to their customers and, if so, the finance providers that they employ for this purpose; - whether they promote mainstream banking products such as general-purpose personal loans, mortgages and savings accounts and, if so, the partners that they co-operate with; - whether they distribute accident, auto, dental, health, homeowners, life, pet or travel insurance, or any kind of assistance services and, if so, the insurance or assistance providers used; - for retail brands with an online sales capability, the payment means and providers that they accept for online purchases with consideration of payment cards, online accounts, mobile payments, bank transfers and other online payment options. The report and PartnerBASE dataset can be used in the following ways: - to gain access to a comprehensive source of information that provides detailed insights into the involvement of major retail brands in the USA in payments, banking, insurance and assistance; - to monitor the activity of key competitors in retailer financial services including Citibank, Comenity Bank, GE Capital Retail Bank, PayPal and U.S. Bank; - to understand the potential in the US for converting proprietary retailer loyalty cards and coalition loyalty schemes into fully-fledged payment cards; - to evaluate the extent to which consolidation among conventional banks is opening up opportunities for new retailer banks to emerge as consumer champions'; - to appreciate the range of online payment choices open to consumers in the US who buy products and services through the websites of major retail groups. Contents: 0.0 EXECUTIVE SUMMARY 1.0 INTRODUCTION What is this report about? Rationale In many countries, consumers are tending to gravitate to larger retailers and to buy more online which throws up new opportunities in payments, banking, insurance and assistance

2 Methodology Survey of retailers The survey's scope covers 501 important retail brands grouped across ten categories... Definitions Payment, banking, insurance and assistance products and services Operating models Weighted shares PartnerBASE Finaccord 2.0 MARKET ANALYSIS Introduction Retailer payment cards Credit, debit and prepaid cards Co-branded and private-label payment cards are widespread among major retail brands in the US and three issuers account for a half of all payment card schemes between them although there are a further 20 external partners active in this field plus a number of captives, which means that its tail is quite fragmented Several retailers continue to issue payment cards themselves with no apparent external or captive partner Comenity Bank, owned by Alliance Data, manages over 30 million payment card and customer accounts WEX Bank is a leading provider of fleet fuel cards in the US Citibank, Comenity Bank, GE Capital and U.S. Bank are the market leaders The retailer payment card market has been characterised by numerous acquisitions in recent years including the acquisition by Capital One of the private-label credit card portfolio of Kohl's and a comparable deal involving TD Bank Group and Target GE Capital also works in this sphere with numerous regional retail brands stating that customers with retailer cards make more regular and higher value purchases Private-label cards continue to dominate, whether viewed in unweighted or weighted terms Retailers operating a mixed distribution model are most likely to promote their own payment card Gift cards The closed-loop prepaid gift card market is worth over USD 300 billion in terms of total loaded value...

3 with retailers in the sporting goods sector the most likely to be active in this field Retailer loyalty programs Over two thirds of major retail brands in the US participate in some type of loyalty scheme with retailers in the department store and variety sector the most likely to promote such a program Proprietary loyalty programs Over a half major retail brands in the US operate a proprietary loyalty program Coalition loyalty programs Numerous major retailers are affiliated to Sallie Mae's Upromise program Consumer finance Provision rates for point-of-sale finance are markedly lower those for retailer payment cards... with PayPal's Bill Me Later service by far the largest provider in this domain... and with a small number of other finance providers making up the rest of the market Ranked second in the weighted analysis, WhyNotLeaseIt holds several important partnerships The consumer electronics sector features the highest provision rate for consumer finance Banking products Overview Over 20 major retailers have an arrangement in the field of international remittances... Personal loans, mortgages and savings accounts... but relatively few distribute mainstream banking products Walmart's Bluebird joint venture with American Express now functions as a deposit-taking bank International payments / remittances Both MoneyGram and Western Union have secured multiple major retail brands as distributors... while department store Curacao operates its own captive international remittance service Insurance and assistance Eight major retail chains in the US promote mainstream forms of insurance of the type researched among which Camping World distributes the widest array of policies ehealth has become an important online distributor for health insurance in the US Speciality retailers are most likely to promote insurance or assistance products Online payments Acceptance rates Payment cards and online accounts are clearly the preferred online payment options in the US Payment cards

4 Acceptance rates for American Express and Diners Club are close to those for MasterCard and Visa Online accounts PayPal dominates but faces competition from four powerful rivals namely, Amazon Checkout, Google Wallet, MasterPass and V.me Online accounts enjoy the highest acceptance rates among online retailers of sporting goods Mobile payments Bank transfers Direct bank transfers are not a common means of online payment among retailers in the US Other methods of online payment A few online retail brands also accept payments on delivery (COD) or payments through wire transfers 3.0 APPENDIX Major captives and joint ventures LIST OF GRAPHICS / TABLES 0.0 EXECUTIVE SUMMARY Provision rates for key payment, banking, insurance and assistance products, adherence rates for loyalty schemes and online payment product acceptance rates among retailers in the US, INTRODUCTION Retailers researched in the US, segmented by category, 2013 Retailers researched in the US segmented by distribution model, MARKET ANALYSIS Provision of retailer payment cards by type of card in the US, 2013 Retailer payment cards in the US: provision rate and operating models, 2013 Retailer payment cards in the US: unweighted and weighted issuer share of partnerships, 2013 Retailer payment cards in the US: unweighted and weighted network share of partnerships, 2013 Provision of retailer payment cards by retailer category and distribution model in the US, 2013 Provision of retailer gift cards by retailer category and distribution model in the US, 2013 Retailer loyalty programs in the US: provision rates, program types and links to payment and other cards, 2013 Provision of or involvement in loyalty programs by retailer category and distribution model in the US, 2013 Retailer consumer finance in the US: provision rate and operating models, 2013 Retailer consumer finance in the US: unweighted and weighted provider share of partnerships, 2013

5 Provision of retailer consumer finance by retailer category and distribution model in the US, 2013 Retailer provision of other banking products and services in the US, 2013 Retailer personal loans, mortgages and savings accounts in the US: provision and operating models, 2013 Retailer personal loans, mortgages and savings accounts in the US: unweighted and weighted provider share of partnerships, 2013 Retailer international payments / remittances in the US: provision and operating models, 2013 Retailer international payments / remittances in the US: unweighted and weighted provider share of partnerships, 2013 Provision of international payments / remittances by retailer category and distribution model in the US, 2013 Retailer insurance and assistance in the US: provision by policy type, 2013 Retailer insurance and assistance in the US: provision and operating models, 2013 Retailer insurance and assistance in the US: unweighted and weighted provider share of partnerships, 2013 Provision of insurance and assistance by retailer category and distribution model in the US, 2013 Retailer online payment acceptance in the US: acceptance rates by payment type, 2013 Payment cards accepted as an online payment mechanism by retailers in the US: unweighted and weighted network share of acceptance, 2013 Acceptance of payment cards as an online payment mechanism by retailer category in the US, 2013 Online accounts accepted as an online payment mechanism by retailers in the US: unweighted and weighted provider share of acceptance, 2013 Acceptance of online accounts as an online payment mechanism by retailer category in the US, 2013 Acceptance of direct bank transfers as an online payment mechanism by retailer category in the US, 2013 Acceptance of other types of online payment mechanisms by retailer category in the US, APPENDIX Retailer captives and joint ventures in payments, banking, insurance and assistance in the US: operating models, partners and ownership, 2013 Ordering: Order Online - Order by Fax - using the form below Order by Post - print the order form below and send to Research and Markets, Guinness Centre, Taylors Lane, Dublin 8, Ireland.

6 Page 1 of 2 Fax Order Form To place an order via fax simply print this form, fill in the information below and fax the completed form to (from USA) or (from Rest of World). If you have any questions please visit Order Information Please verify that the product information is correct and select the format(s) you require. Product Name: Web Address: Office Code: Retailer Payments, Banking, Insurance and Assistance in the USA SCD2KIOP Product Formats Please select the product formats and quantity you require: Electronic (PDF) - Single User: Electronic (PDF) - Site License: Electronic (PDF) - Enterprisewide: Quantity USD 1076 USD 1291 USD 2151 Contact Information Please enter all the information below in BLOCK CAPITALS Title: Mr Mrs Dr Miss Ms Prof First Name: Last Name: Address: * Job Title: Organisation: Address: City: Postal / Zip Code: Country: Phone Number: Fax Number: * Please refrain from using free accounts when ordering (e.g. Yahoo, Hotmail, AOL)

7 Page 2 of 2 Payment Information Please indicate the payment method you would like to use by selecting the appropriate box. Pay by credit card: You will receive an with a link to a secure webpage to enter your credit card details. Pay by check: Please post the check, accompanied by this form, to: Research and Markets, Guinness Center, Taylors Lane, Dublin 8, Ireland. Pay by wire transfer: Please transfer funds to: Account number Sort code Swift code IBAN number Bank Address ULSBIE2D IE78ULSB Ulster Bank, Main Street, Blackrock, Co. Dublin, Ireland. If you have a Marketing Code please enter it below: Marketing Code: Please note that by ordering from Research and Markets you are agreeing to our Terms and Conditions at Please fax this form to: (646) or (646) From USA or From Rest of World