PROCESSING ONLINE PAYMENTS & CYBER SECURITY

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1 PROCESSING ONLINE PAYMENTS & CYBER SECURITY

2 MEET OUR PANEL Isabelle Ramsay-Brackstone Lili Bermuda Florence Smith Bank of Butterfield Vivian Curtis First Atlantic Commerce Audrey Gordon HSBC

3 ISABELLE RAMSAY-BRACKSTONE, LILI BERMUDA Isabelle Ramsay-Brackstone has been the Perfumer at The Bermuda Perfumery since Bermuda is her subject and Lili Bermuda fragrances are her finest works. Isabelle loves the Island. Bermuda became an intimate part of her story in 2003 when she made it her home from her native Canada. A year later she assumed ownership of the nearly century-old Bermuda Perfumery and studied under perfumer David Bothello, benefiting from his 45 years of experience in the art of telling Bermuda's story through fragrances. In 2006 Isabelle created Coral, her first fragrance. The elegant, light and luminous scent of wild freesia, pink rose, refreshing ginger and clementine adorned Isabelle with newly earned respect in the world of perfume. Coral is Bermuda in the spring, a re-birth. It represents my own beginning in creation soft flowers, lingering freshness of the wind, modern but also elegant, explains Isabelle. Isabelle's inspiration is a fusion of her father's garden in Montreal and the romantic scents of Bermuda. The Island's pure scent of wind, fresh salt spray of the ocean and luscious flowers are signatures of Lili Bermuda. Isabelle insists Lili Bermuda fragrances be carefully handcrafted in Bermuda, as they have been since And now, under her direction, and newfound international acclaim, the hand tied ribbon on every Lili Bermuda perfume is breathlessly sought after by people all over the world.

4 FLORENCE SMITH, BANK OF BUTTERFIELD Florence Smith is the Vice President Head of Merchant Services Bermuda & The Cayman Islands. Flo joined Butterfield as Assistant Vice President and Product Manager, Merchant Services in 2007 and has been instrumental in the growth of the Bank s merchant services portfolio. Flo's current role as Vice President Head of Merchant Services at Butterfield is to continually assess competing and best-in-class product lines and make recommendations for enhancements to bank s products as well as managing existing merchant relationships and sales initiatives for new business in Bermuda and the Cayman Islands. Flo a graduate of Bermuda College has held progressively senior positions in the hospitality, ecommerce and banking industries. Flo was among the first payment professionals to receive a Certified Payments Professional designation from the Washington, DC-based Electronic Transactions Association. The CPP designation signifies that an individual has demonstrated the knowledge and skills required to perform competently in today's complex electronic payments environment. The CPP demonstrates mastery not only of sales, but also pricing and interchange; business process, operations and workflow; products and solutions; risk; and regulatory, compliance and security matters.

5 VIVIAN CURTIS, FIRST ATLANTIC COMMERCE Vivian Curtis, Senior Relationship Manager, Business Development & Sales Vivian Curtis attended Rollins College in the United States and holds a Bachelor of Arts degree in Mathematics. As Senior Relationship Manager at First Atlantic Commerce, Vivian is responsible for all aspects of client relationship management. She applies her extensive knowledge of international, offshore and domestic e-commerce payment and risk management options to assist both local and international merchants in the e- commerce space with merchant account services, online fraud and data management solutions and referral relationships.

6 AUDREY GORDON, HSBC Audrey Gordon is Merchant Sales Manager Payments and Cash Management for HSBC Bermuda Limited. She has been with the Bank for 27 years working in various areas including Systems, Corporate Banking and Merchant Services, where she has acquired vast banking knowledge, and become a key employee. Audrey has demonstrated a willingness to embrace the bank s vision for customer service, and is very customer focused.

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13 Panel Discussion Isabelle Ramsay-Brackstone Lili Bermuda Florence Smith Bank of Butterfield Vivian Curtis First Atlantic Commerce Audrey Gordon HSBC

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