Business Process Management with inubit BPM: flexible processes, intuitive design, fast implementation. Software Innovations BPM

Transcription

1 Business Process Management with inubit BPM: flexible processes, intuitive design, fast implementation. Software Innovations BPM

2 2 Business Process Management with inubit BPM inubit BPM: making business processes faster and more flexible. Efficient processes are the key to success in dynamic markets. This efficiency is based on powerful software for integrated Business Process Management (BPM), which will give you greater agility in how you structure business processes and IT systems. It will also enable you to make process workflows leaner and more consistently transparent. In short, the right BPM software makes your core processes more flexible and, well, efficient. inubit BPM makes it particularly easy to create processoriented applications that you can integrate data and documents into. Business users can set up processes directly without any programming skills and then launch them in conjunction with IT. End-to-end process management With inubit BPM, all process management phases are seamlessly integrated. But what does this mean for you? Essentially, it means having a system that facilitates optimal cooperation among domain experts, technicians, and system administrators throughout the entire process cycle without the need to change tools and without inefficient media disruptions. The BPM life cycle Modeling and simulation Business processes are graphically displayed in inubit BPM as process models. Thanks to this model-based approach, even business users without any special IT knowledge can carry out this task. The modeled processes can be simulated before they go live in order to assess the efficiency of the process design. Implementation and execution inubit BPM gives users many powerful tools for converting business models into technically feasible processes and generating applications from them. In doing so, users benefit from the mature process engine, which guarantees high scalability and robustness. Processes can go live quickly thanks to the (partially) automated generation of executable processes from the business process models. Monitoring and reporting Integrated and mature at both the business and technical level, inubit BPM s monitoring feature makes system administration and process monitoring easier. Constant business analysis of process characteristics combined with excellent monitoring and reporting functions form a transparent basis for continuous process optimization.

3 Business Process Management with inubit BPM 3 Our close partnership with Bosch Software Innovations allows us to get the most out of Bosch SI s BPM and BRM products in efficiently meeting our requirements for multi-client processing, high scalability, and high availability. The processes we ve implemented to date using inubit BPM and Visual Rules BRM have yielded huge savings we have shaved an average of 45 minutes off process runtimes. Given a potential 300,000 processes taking place at our customers worldwide, that adds up to time savings in excess of 25,000 working days per year. Our customers greatly appreciate this extra time, as it allows staff to concentrate on activities that really add value. Gerd Müller Head of Application Architecture at Fiducia IT AG One software, many applications Growing and constantly changing requirements are presenting companies with new challenges on a daily basis. However, BPM software that combines flexibility and performance enables you to keep pace with these changes. This is why inubit BPM offers such a wide range of application scenarios: transparent modeling of business workflows, implementation of processes that integrate users (customers, partners, and employees), black-box processing that doesn t require any user interaction, electronic data interchange with business partners, and integration of third-party systems into process applications, all the while guaranteeing process quality and availability. Delivering results for businesses worldwide International companies of all sizes and from a wide variety of sectors have chosen inubit BPM to make their processes more flexible and automate their workflows. They have been won over by our product s technology as well as our numerous service and support offers. That s how we cultivate long-term cooperation with our users in partnership-based relationships that benefit both sides. Advantages of inubit BPM End-to-end process management: inubit BPM fully and efficiently covers the requirements of end-to-end process management. Powerful SOA, EAI, and EDI functionalities: over 70 standard connectors and adapters and an open API allow you to connect external applications. Integration of various stakeholders: the system facilitates optimal cooperation among domain experts, technicians, and system administrators. The integration of end users via task lists and process applications permits continuous process implementation. Full or partial process automation: standard tasks can be fully automated, leaving personnel more time for valueadding activities. State-of-the-art technology: Java and XML, powerful user portal, high scalability state-of-the-art technology you can rely on. Fast return on investment: thanks to the software s modular design and a licensing model that grows with customers needs, you can expand your process management initiatives whenever you want and achieve a fast return on investment (ROI) for every process.

4 4 Business Process Management with inubit BPM Modeling and simulation: intuitive, user-friendly design with a systematic graphical approach. inubit BPM offers you all the tools you need to graphically model and optimize processes, rules, organizations, resources, and IT systems. This creates the basis for subsequent process automation. All model types have a completely hierarchical structure and are fully connectable. They are versioned and stored with access permissions in the central repository and in several languages, if appropriate. Existing processes can be imported from external systems. Graphically modeling business processes Subject-specific process models can be modeled as business process diagrams (BPDs) in accordance with BPMN 2.0. A built-in validation step ensures syntactic correctness, allowing business users without specific BPMN know-how to work with it directly. In addition to process models, process maps can also be modeled for visualizing the entire process landscape including responsibilities. Visualizing corporate structures and IT landscapes To display the corporate structure, org charts can be modeled or incorporated (via Active Directory, LDAP, or SAP HR). This enables you to model the organization and define personnel resources, including organizational units, roles, representatives, and working times. In addition, system diagrams visualize the IT and service infrastructure (including via SOA maps) and allow you to configure third-party systems and manage partners. Simulating process and rule models Modeled process sequences can be simulated prior to technical implementation. Step-by-step simulation validates processes based on their sequence. Expanded simulation goes even further, realistically incorporating all necessary and available resources (materials, personnel, work schedules, etc.) and therefore indicating the actual output times and loads. Graphical feedback helps to evaluate the results. Documentation and quality assurance In order to show defined company processes to all employees in the interest of transparency or to have them available in the context of an ISO audit, all models can be published in the intranet portal using the Process Viewer. In addition, documentation of processes in the form of a process handbook is a fixed part of inubit BPM. The reports you need can be automatically generated, and their scope, layout, and format can be configured individually.

5 Implementation and execution: integrated across all different levels. Business Process Management with inubit BPM 5 inubit BPM enables you to implement modeled business processes quickly and easily. The graphical configuration of executable workflows and their generation from businessoriented models lead to a noticeable boost in efficiency. In inubit BPM you can navigate from a high-level business process to a detailed process and on to an executable process without media disruption. This allows you, for example, to allocate technical error messages directly to their respective contexts or link tasks in the task list. Implementation of processes via Technical Workflows Technical Workflow Task Generator/Module Editor Generation of Technical Workflows from Business Processes Task list in the Enterprise Portal Integrating different users Human workflow functionalities: the task-based processing of process steps and personalized, configurable task lists in the Enterprise Portal. Flexible allocation of responsibilities: roles, rules, and rule sets define information flows and the allocation of responsibilities, including the rules for deputizing and notification systems. Mobile users: user interaction is also possible via mobile devices (cellphones, PDAs, native apps, etc.). Connecting external services, systems, and devices Unlimited possibilities for realizing sophisticated SOA, EAI, and B2B scenarios: standard connectors supplemented by format adapters and a SDK for developing customized plug-ins. Numerous types of communication possible: push/ pull, synchronous/asynchronous, event- or timecontrolled. Integration of electronic signature and of fax, SMS, and voice systems, and RFID solutions possible. Optimum integration of legacy systems: via decentralized remote connector.

6 6 Business Process Management with inubit BPM Variety of formats supported: documents can be generated as PDFs (including PDF/A) and other formats such as RTF and Postscript, data encrypted and decrypted as well as zipped and unzipped. This is the basis for the support of the ZUGFeRD standard as well. Embedded partner management for various kinds of master data: manage data for a large number of business partners. Powerful testing and debugging: both at the level of individual modules and across different levels in the form of unit tests. Configuring technical details Enriching workflows with technical details: a workflow designer simplifies configuration. User-friendly configuration: via drag & drop and wizards no programming needed! Staging and deployment Automatic value changing included: configurations adjusted while system is running. Integrated backup & restore: while system is running. Generating executable processes Generation: technical workflows that is, executable processes can be generated automatically from business process models (business process diagrams). There are numerous, individually expandable templates (patterns) available containing the requisite generation logic. Swift integration of business objects into technical processes: round-trip generation from XML data, both for the persistence layer and for CRUD services (create, read, update, delete). Standard connectors and adapters Systems: abas, AS/400/iSeries, AS4, Backup, Database, EDIINT AS1, EDIINT AS2, Execution, File, ftp (s), http (s), inubit, ITA, JAAS, Java Reflection, JMS, LDAP, Livelink, Mail, MS Exchange, MS MQ, OFTP Classic v1, OFTP Classic v2, OFTP Light v1, OFTP Light v2, Open Office, OSCI, REST, RFID, RosettaNet, SAP, SAPERION, Secrypt, Selenium, SNMP, TCP/IP, UC4, VFS, Visual Rules Execution, WebDAV, WebServices, WebSphere MQ, X.400SE Format Adapter/Data Converter: Barcode Generator, Excel, FlatFile, GAEB, MIME, PDF-Package, SMIME, ZUGFeRD inubit BPM is able to deliver what our business needs. Thanks to XML technology and the many standard connectors it provides, Bosch Software Innovations BPM product offers optimal integration capability into technical systems. Dieter Opitz Manager Development Strategies & Analysis at McDonald s Deutschland Inc.

7 Monitoring and reporting: keeping your finger on the pulse. Business Process Management with inubit BPM 7 To enable you to evaluate and optimize processes from both business and technical perspectives, inubit BPM gathers the requisite data and supplies it in real time. Not only can the actual data from the processes be visualized, but it can also be evaluated in a variety of ways by means of key performance indicators (KPIs). This provides management and users from specialist departments with a constant stream of valuable, up-todate information. Business reports Technical monitoring Business reports Process Monitor: Enables processes to be monitored at the business level through flexible visualization in the Enterprise Portal, including status displays using a traffic light system and drill-down, sorting, and filter functions. Report Viewer: Displays the reports created in the Workbench. Visualized as personalized dashboards, users can gain a quick overview of the relevant business information. All information available in the portal is linked to the underlying process models. This makes it easy for users to put the information in the process context. Process Data Logger: Permits process data to be obtained flexibly from running process instances, which is compared against target data from the process model. Animated diagram types visualize the process data that has been obtained. Drilldowns can be defined for detailed information. Technical monitoring inubit BPM ensures the technical traceability of processes by means of comprehensive logging and monitoring. Queue Manager: Gives users the option of viewing the status of all pending processes and those that have not yet been successfully completed, as well as stopping, restarting, resuming, and deleting processes, and of analyzing errors. System Log: Technical workflows and system processes that have already been executed are displayed here. Detailed information such as status, priorities, and process IDs is available for every entry. Audit Log: Records all administrative actions that users execute on the server (e.g. login/logout) as well as changes to module and workflow configurations.

8 8 Business Process Management with inubit BPM Design and architecture: Platform-independent and open. inubit BPM architecture The perfect partner for your system environment: inubit BPM is platform-independent, has an open architecture entirely based on Java/J2EE, and uses XML as its main data format. In addition, it has a command-line interface (CLI) and fully supports SNMP and 64-bit computing. Permissions management for every requirement The multi-level, fine-grained permissions system ensures secure data storage and user management. You can choose to administer your user management using either LDAP or the Identity Management (IM) of the Bosch IoT Suite. All administrative actions performed by the user can be traced via the Audit Log. System security is ensured by means of electronic signature support, SSL, S/MIME, client-server authentication, a security token service, centralized key management, and password security. High availability and failure safety An active/active cluster means that you can run the software on a network of several computers (aka cluster network ). The two main advantages of this are failure safety and scalability: if a node fails, the other nodes take over its processes and the system can continue uninterrupted. Flexible instance management via the cluster manager Failure-safe processes by means of state-of-the-art caching Runtime data either in RDBMS or in file system the choice is yours Monitoring across nodes Clients A B C Cluster mod_cluster Load Balancer mod_cluster Load Balancer PE 1 A, B, C PE 2 A, B, C PE n A, B, C Configuration data Runtime data Task list Clustered Data J D B C (Clustered) RDBMS Clients via HTTP, WS, REST Load Balancer (Hardware, Apache/mod_ cluster etc.) Process Engine in application container Clustered Data Distribution of models und instance data RDBMS e.g. Oracle, DB2, PostgreSQL

9 Business Process Management with inubit BPM 9 More than just software: with Bosch Software Innovations at your side, your projects will be successful. When you buy inubit BPM, you are not just acquiring technology, you are acquiring the promise of being able to operate with greater efficiency and success in your business in the future. We are happy to give you support en route to this goal and this support is not limited to pure software implementation. We support your project success Implementation From launch to successful use: our Professional Services team has over 15 years of experience in planning, implementing, and realizing a wide range of projects with inubit BPM. With sector-specific know-how and precise project management methodology, we help you to design your process optimization and automation scenarios. Training To support the knowledge development that is crucial for the success of the enterprise, we offer our users and partners a variety of education services. With our offerings of training, certification, and workshops, we provide you with targeted support from introduction to implementation and even until the enterprise-wide rollout of our software products if required: Business training for key users and management Technical training for process engineers and system administrators Various forms of certifications Interactive workshops on current topics and challenges Opperation and Support We offer you support that is precisely tailored to your requirements and wishes. Our team consults closely with you to determine the appropriate level of support and the specific contents that should be covered. If you wish, we can also take over operation of your solution on the basis of our software products. Please contact us for an individual offer. Our support packages range from workdays from 9:00 a.m. to 6:00 p.m. all the way up to 24/7 care with individual response times. You can reach our support staff by phone, , fax, and over the internet. When we were working on introducing an innovative and intelligent radio based control solution for smart grids, we certainly benefitted from Bosch Software Innovations flexible BPM software technology. But in addition to that, the Bosch SI team s professional and technical competence was a key factor in planning, implementing, and getting this solution off the ground. We especially wish to highlight Bosch SI s flexibility, tailored approach, and on-schedule delivery. Thomas Schäfer Head of Technology at Stromnetz Berlin GmbH Marco2811 / Fotolia

10 10 Business Process Management with inubit BPM Integrated BPM project methodology To help you manage the risks and costs when introducing BPM, Bosch Software Innovations has developed a comprehensive range of services. Based on the established integrated BPM project methodology (IBPM), we offer you coaching and training courses that build on the BPMN 2.0 industry standard. This comprises both the basics of IBPM and additional customer-specific topics. The IBPM methodology concentrates on specialist users and process managers. With the help of our coaching and training courses, our customers acquire the skills needed to carry out a professional analysis and modeling of process- and rule-oriented information systems, while taking technical capabilities into account. Agile BPM project methodology In light of our own very positive experience and numerous customer requests, we have expanded the IBPM project methodology to incorporate an additional agile method. This involves combining the basics of IBPM methodology with the successful Scrum approach. Scrum is an iterative, incremental process model, which is particularly useful when there is a lack of detailed instructions. This is a quite common feature of BPM projects. In such cases, the agile BPM project methodology supplies exactly the processes that the client actually needs. Our agile BPM project methodology: your benefits Shorter implementation time Faster ROI (return on investment) Reduced project risks Lower project costs The Bosch IoT Suite: Technology for a ConnectedWorld. inubit BPM is a core component of the Bosch IoT Suite. Developed by Bosch Software Innovations, this IoT platform provides the technological basis for applications in the Internet of Things (IoT) and integrates every feature required for pooling devices, users, companies, and partners. The objective? To efficiently develop innovative and sustainable solutions for new business models based on the platform. Our IoT vision The Bosch IoT Suite is a highly efficient platform with which developers can quickly design, supply, and operate cloud-based IoT applications. Application developers benefit from the Bosch IoT Suite s wide range of functions, the existing integration of core components with each other, the high degree of modularization and state-of-theart APIs for flexible solution development, the superior performance and reliability, the built-in, consistent security concept. With the Bosch IoT Suite, devices, mobile devices, and third-party systems can be integrated easily and securely, and the end user can define and implement the necessary processes and rules.

11 Business Process Management with inubit BPM 11 Bosch IoT Suite architecture Business & End User User Interface Design Tools Editors Identity Management Business Process Management (BPM) Business Rules Management (BRM) Big Data Processing (BDP) Analytics Models Tenants Users Roles Relations Modeling Simulation Implementation Execution Monitoring Reporting Modeling Optimization Administration Deployment Execution Monitoring Data Access Transformation Data Mining Data Analytics Visualization Information Models Process Models Rule Models Permissions Device Management (M2M) Device Integration SW-Provisioning Central Registry Event Management Common Environment Design Time Repository Core functions of the Bosch IoT Suite The Bosch IoT Suite comprises a large number of integrated services with a focus on: Device management Not only does the machine-to-machine component (M2M) of the Bosch IoT Suite provide a high-performance and reliable connection to things, it also helps you operate a secure, flexible, and transparent infrastructure for distributed things and devices. Thanks to the device management, users can abstract devices and make them available as logical things or systems within the commercial context of IoT applications. Business logic Characterized by its intuitive graphical modeling, the Business Rules Management (BRM) component also enables users to perfectly organize and run any kind of business logic. It provides companies with consistent support throughout the iterative process of creating, managing, optimizing, and maintaining business rules. Process and integration logic A successful IoT application needs a defined, logical sequence of process steps and integration points: What should the steps be for running the application? What systems, devices, and data have to be accessed at what point? When should users be involved in the process? Thanks to its intuitive modeling, the Business Process Management (BPM) component allows business processes and the integration of third-party systems to be defined, technically implemented, and executed. Data mining and analytics Data analysts can use the Big Data Processing (BDP) component to analyze big data created as part of IoT applications. Thanks to graphical modeling, users can employ the workbench to access data, then transform it and create powerful forecasts that they can visualize in a meaningful way for domain experts. Benefits of the Bosch IoT Suite Fast application development thanks to integrated IoT middleware that covers rules, process and device management, orchestration, and operation. Open platform due to the incorporation of numerous open-source software products and consistent standards support. State-of-the-art security technology that can be used directly in application development. Availability of a trusted and secure IoT cloud. Consistent and systematic access to Bosch devices and third-party devices based on open standards using information models derived from business logic. Flexible and adaptable pricing model (depending on the number of connected devices, users, transactions) that also allows for partner business models with revenue sharing.

12 Europe Bosch Software Innovations GmbH Schöneberger Ufer Berlin Germany Tel Fax America Bosch Software Innovations Corp. 161 N. Clark Street Suite 3550 Chicago, Illinois 60601/USA Tel Fax Asia Bosch Software Innovations c/o Robert Bosch (SEA) Pte Ltd. 11 Bishan Street 21 Singapore Tel Fax Bosch Software Innovations GmbH, the Bosch Group s software and systems house, designs, develops, and operates innovative software and system solutions that help our customers around the world both in the Internet of Things (IoT) and in the traditional enterprise environment. We place particular focus on the topics of mobility, energy, manufacturing, and building. Our IoT platform the Bosch IoT Suite allows the interaction of devices, users, companies and partners on a centralized platform. This enables the development of innovative and future-oriented solutions for new business models. With some 500 associates worldwide, Bosch Software Innovations has locations in Germany (Berlin, Immenstaad, and Stuttgart), Singapore, China (Shanghai), and the United States (Chicago and Palo Alto). More information can be found at blog.bosch-si.com. The Bosch Group is a leading global supplier of technology and services. In 2013, its roughly 281,000 associates generated sales of 46.1 billion euros. (NB: Due to a change in accounting policies, the 2013 figures can only be compared to a limited extent with the 2012 figures). Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The Bosch Group comprises Robert Bosch GmbH and its roughly 360 subsidiaries and regional companies in some 50 countries. If its sales and service partners are included, then Bosch is represented in roughly 150 countries. This worldwide development, manufacturing, and sales network is the foundation for further growth. In 2013, the Bosch Group invested some 4.5 billion euros in research and development and applied for some 5,000 patents. This is an average of 20 patents per day. The Bosch Group s products and services are designed to fascinate, and to improve the quality of life by providing solutions which are both innovative and beneficial. In this way, the company offers technology worldwide that is Invented for life. Additional information is available online at /2015 RE