Bringing Cool into Your BI Portfolio Twitter: #coolbi. TDWI, November 2012 Cindi Howson Founder, BI Scorecard Contact:

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1 Bringing Cool into Your BI Portfolio Twitter: #coolbi TDWI, November 2012 Cindi Howson Founder, BI Scorecard Contact: 1

2 Biography Founder of BI Scorecard, with 20 years experience in business intelligence and management information systems Author: Successful Business Intelligence: Secrets to Making BI a Killer App Write and blog for Information Week Co-author of SAP BusinessObjects 4.0 The Complete Reference Advise clients on BI strategy and tool selections Led decision analytics practice at Deloitte & Touche in Houston, TX BI Standards Leader for Fortune 500 company MBA from Rice University 2

3 Keynote Topics Fostering cool in your BI team What s cool in BI Importance of innovative BI Framework for prioritizing investments Visual data discovery Collaborative BI 3

4 How do you define cool and innovative? 4

5 How do you define cool and innovative? 5

6 Challenges in Business Intelligence BI adoption and appeal Time to insight and discovery

7 State of BI Adoption 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 25% 24% 24% 25% 56% 100% Percent of Employees Perceived Potential Real Potential Bottom Line: Usage is flat with big untapped potential

8 Drowning in Data In 1990, only 1000 TB of worldwide disk storage sold. In 2012, 2.7 zettabytes of digital information will be created the equivalent of 2.7 trillion GB. ~ IDC 8

9 Innovations in Business Intelligence SaaS & Cloud BI Search BI Office Integration Mobile BI Flash, Rich Reportlets Collaboration* Dashboards Visual Data Discovery * In-memory Predictive Analytics Insight to Action Big Data * Collaboration

10 It s Hard to Feel Cool in a Cubicle 10

11 But We Can t Always Work from a Mountaintop 11

12 Where Do You Go for Inspiration? 12

13 Sit with the Business for Inspiration 13

14 A Degree of Pain Inspires Creativity 14

15 Taylor Swift 15

16 Mark Zuckerburg 16

17 LOFT Effect (Luck, Opportunity, Frustration, Threat) Luck: Change in leadership Opportunity: Merger, New Market, New Product., Competitive Differentiator Frustration: Flying Blind, Data Chaos Threat: Reduced margins, competitors, bankruptcy LOFT BI Best Practices Degree of Success

18 Opportunity, Frustration & Threat Hospitals Improve patient care Medicare payouts declining Reduce emergency room wait times Rising unemployment, more uninsured

19 Threats in a Difficult Economy

20 Others Are Smarter, Leaner, Faster

21 Ticket Requests Only Works for Known Enhancements, Long Lines Stifle Creativity 21

22 Agile Demands Greater Partnership, Working Side-by-Side 22

23 Other Ways to Improve Innovation in BI Teams Work environment Agile development Partner with the business-embrace their POCs Play Halo Dedicate a BI evangelist but don t pigeonhole those stuck with boring work Establish a BI lab for prototypes Provide incentives for risk taking 23

24 BI s Business Performance Impact Percent of Survey Respondents 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 42% 33% 23% 3% Not at all Slightly Somewhat Significantly 2012 Successful BI Survey, 633 respondents

25 Company Culture for Innovation Percent of Survey Respondents 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 14% Not Innovative 24% 45% 17% Neutral Innovative Very Innovative 2012 Successful BI Survey, 633 respondents

26 Not Innovative Innovative Very Innovative Innovation Relates to BI Business Impact 60% 59% 50% 40% 30% 33% 43% 38% 45% 35% 30% 20% 18% 10% 0% 6% 13% 1% 1% 10% Degree of Business Impact Not at All Slightly Somewhat Significant 26

27 Prioritizing Your Investments Assess challenges in your BI environment MVP Maturity Value to Insight or to Lower TCO Pervasive BI & Positioning 27

28 Spectrum of BI Users Commonly Used Specialist Feature Complexity Commonly Used 28

29 Evaluating BI Innovations Mainstream BI Reach Emerging Maturity with BI Robust Niche Adapted from TDWI Technology Evaluation Framework 29

30 Evaluating Innovations (MVP) BI Suites Web-based BI Mainstream BI Search BI Reach Niche Emerging Maturity with BI Robust Size & Color of Bubble = Value to Single User or Decision 30

31 Visual Speeds Time to Insight More data means more criteria, greater desire for perfect decision slows decision-making. Higher amounts of stress hormone cortisol contributes to memory loss. When information presented graphically, 20% less cognitive resources used, more information retained. 31

32 Business Users Are Excited about BI Visual Data Discovery Drivers Visual Appeal Ease of Use Agility Collaboration 32

33 Visual Data Discovery Tools Tableau Software QlikTech QlikView TIBCO Spotfire Advizor Solutions Analyst From BI platform vendors SAP BusinessObjects Explorer, Visual Intelligence (Q2 2012) MicroStrategy Visual Insight (Q3 2011) Microsoft Power View (Q1 2012) Cognos Visual Insight (Q1 2012) SAS Visual Analytics Explorer (Q1 2012) Oracle Endeca Information Discovery (Q2 2012) 33

34 Recommendation: Evaluating Innovations Dashboards and Visual Discovery should be part of your BI tool portfolio. Be prepared to supplement BI platform with niche products. Mainstream Visual Discovery BI platforms Visual Discovery Pure-plays BI Reach Niche Emerging Maturity with BI Robust Size & Color of Bubble = Value to Single User or Decision 34

35 Visual Discovery on Hadoop BI vendors provide Hive connector Use Hive to connect to Hadoop, bring results into their own in-memory engine for exploration First to support Impala, real-time Hadoop: Tableau, Pentaho, MicroStrategy, QlikView New Big Data analytic vendors connect to Hive or generate Map Reduce jobs to access data DataMeer, Karmasphere, Platfora 35

36 DataMeer InfoGraphic 36

37 Evaluating Innovations Mainstream Big Data Discovery BI Reach Recommendation: Understand Big Data architectures, BI vendor approaches. Evaluate niche vendors for Hadoop integration. Emerging Maturity with BI Robust Niche Size & Color of Bubble = Value to Single User or Decision 37

38 Social Networking s Influence on BI Textual Analysis CRM Data

39 People, Data, Results Influence Decisions Idea or Task 39

40 Collaboration Requires Analytic Culture 40

41 Do You Encourage Alternate Views? 41

42 Do You Encourage Questions? 42

43 Do You Reward the Data Geeks Connect a Limited Talent Pool 43

44 Panorama Necto 44

45 Lyza Commons 45

46 Key BI Vendor Trends in Collaborative BI Annotations supported in some dashboards and scorecards Initiatives from niche vendors Lyza, Panorama Necto SAP launches StreamWork (2010), adds BI in 2012 IBM Cognos 10 includes Lotus Connection (Q4 2010) QlikView adds collaboration (Q4 2011) TIBCO Spotfire & Tibbr integrated (Q4 2011) 46

47 Evaluating Innovations Collaboration Mainstream Collaboration BI Reach Social Data Recommendation: As a first step, understand social networking and its impact on BI. Track vendor innovations. Consider portal implications Emerging Maturity with BI Robust Niche Size & Color of Bubble = Value to Single User or Decision 47

48 Summary Evaluating Innovations Outlook Mobile BI & ipad Mainstream Rich Reportlets BI Search SaaS Cloud BI Collaboration In-memory Predictive Dashboards Analytics Big Data Discovery Visual Data Discovery Excel Open Source Social Data Mobile BI BI Reach Niche Emerging Maturity with BI Robust Size & Color of Bubble = Value to Single User or Decision 48

49 Recommendations Foster innovation and a cool culture Evolve your BI tool portfolio Consider the maturity of technology and your company s need / ability to manage risk Consider your objective: Reach more users and improve adoption Search, mobile, rich reportlets, dashboards, in-memory Improve time to insight and discovery Dashboards, visual data discovery, big data, predictive analytics, in-memory, collaborative BI Faster time to deploy SaaS, Cloud 49

50 What Innovations Will Make Users Embrace BI and Improve Impact? BI Search Open Source Mobile BI Visual Discovery Rich Reportlets Cloud /SaaS Collaborative BI Predictive Analytics Dashboards OFFICE-ENABLED BI 50