An Affiliate of the New York State Health Facilities Association (NYSHFA)

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1 33 Elk Street, Suite 300 Albany, New York Fax: Leadership Program Designed for LPNS AND RNS IN ASSISTED LIVING COMMUNITIES. The Foundation for Quality Care, the research and education affiliate of the New York State Health Facilities Association (NYSHFA) and the New York State Center for Assisted Living (NYSCAL), is pleased to announce the Assisted Living Leadership Program for LPNs and RNs working in NYC, Nassau, Suffolk, Rockland, Westchester, Orange, Putnam, Dutchess, Ulster, Sullivan, Delaware and Columbia counties. DEADLINE: FEBRUARY 26, 2016 This program is funded by a grant from the New York State Dept. of Health and Dept. of Labor Health Workforce Retraining Initiative. A brochure and program information sheet are enclosed, outlining the course content, eligibility criteria, dates, times and location. Along with this information is a participant application form, which must be completed and returned with the required supporting documentation prior to Friday, February 26, This Assisted Living Leadership program can accommodate 15 nurses. Given our past experience, we expect the number of applications will far exceed the number of available openings. We encourage applicants to apply early. The selection criteria will be based on: education, experience, applicant s letter of interest describing how this program will enhance professional development and a letter of support from the sponsoring facility Administrator, noting the applicant will be able to attend all sessions. The timeliness and completeness of the submitted application and the number of applicants from a single facility will also be considered. More than one applicant from a facility may apply. If more than one applicant applies from a facility, the Administrator should prioritize applicants for possible selection. If you have any questions, please feel free to contact by phone at , Ext. 17 or by at ssabo@nyscal.org Sincerely, Richard S. Patterson, Jr. Foundation for Quality Care, Inc. New York State Center for Assisted Living Copy: Encl: Administrator/ Director of Nursing/Resident Services/Case Manager Brochure/Information Sheet/Participant Application An Affiliate of the New York State Health Facilities Association (NYSHFA)

2 Application Deadline: Friday, February 26, 2016 location LaGuardia Marriott Ditmars Blvd East Elmhurst, NY dates & times Session 1 Wednesday, April 6, 2016 Session 2 Tuesday, April 12, 2016 Session 3 Wednesday, April 20, 2016 Session 4 Wednesday, April 27, 2016 Additional brochures and applications can be downloaded at: FQC Point of Contact: , ext. 17 ssabo@nyscal.org program faculty Loretta J. Kaes, RN B-C, C-AL, LNHA, CALA Director of Quality Improvement and Clinical Services Health Care Association of New Jersey Loretta holds an RN and a BSN, as well as a Gerontological Nurse Certification and is a licensed nursing home administrator and Certified Assisted Living Administrator. Pat Banta, RN, MA, CDP, CALA Regional Director of Health Services, Chelsea Senior Living Pat holds an MA and a BSN and has over 40 years of experience in many aspects of resident care. In addition to Pat being a RN in NJ and NY, she is also a certified Dementia Practitioner and a Certified Assisted Living Nurse., MS New York State Center for Assisted Living Shelley holds a Master s degree in Management for Organizational Effectiveness and has more than 30 years in long term care and assisted living, including operations, quality improvement and workforce development. Funded by The New York State Department of Health and Department of Labor Health Workforce Retraining Initiative Assisted Living Leadership Program This program is offered for all LPNs and RNs (new and experienced) in Assisted Living Facilities in NYC, LI, and Northern Metro. 24 NAB CEUs applied for AL P r e s e n t e d b y t h e : a n a f f i l i a t e o f N Y S H F A / N Y S C A L

3 program overview This four-day course serves the nurse leader in the assisted living community to enhance the quality of care and life for both the residents and the staff. Research has demonstrated that communities with successful nurse leaders, who manage daily operations and staff with critical leadership skills such as effective communication, conflict management and resolution, coaching and mentoring skills, have both highly satisfied residents and staff and lower employee turnover. Assisted living nurse leaders serve as the critical link that connect the staff, residents, family members and community resources to consistently provide quality care to the residents they serve. This program combines multiple teaching methods including classroom lecture, interactive discussion and small group exercises. It is the expectation that if selected, the applicant will attend all four, full-day sessions. course outline Session 1 Leadership Skills Identify and define leadership skills. Demonstrate communication skills for effective leadership. overall program objectives Upon completion of this program, participants will be able to: Identify leadership skills and qualities of effective leadership for nurses in assisted living; Understand the impact of individual leadership styles on staff and residents; Identify characteristics of person-centered care and its impact on regulatory compliance and documentation; Comprehend effective communication skills and application in supervision/management; Understand the causes, stages, and resolution of conflict; Identify and demonstrate problem solving and conflict resolution techniques; Learn to integrate coaching and mentoring skills into daily management; and, Understand the value of customer satisfaction and strategies to support employees. Session 2 Regulations Review of Nurse Practice Act & Nurse Delegation. Review of regulatory compliance programs. Session 3 Coaching Demonstrate use of problem-solving process and coaching skills. Session 4 Conflict Resolution & Stress Management Demonstrate techniques to resolve conflicts in the workplace. Apply stress management techniques in personal lives. program fees This program is offered at no cost. The Foundation for Quality Care, Inc. has received grant funding for this program from the New York State Department of Health and Department of Labor Health Workforce Retraining Initiative. Travel and lodging expenses will be the responsibility of the applicant or the applicant s employer. who should attend The program is designed for Licensed Practical Nurses (LPNs) and Registered Nurses (RNs), new and experienced. Attendees are required to attend all four, full-day class sessions. Program Requirement: Must be currently employed in an assisted living community in the five boroughs of New York City, Nassau, Suffolk, Rockland, Westchester, Orange, Putnam, Ulster, Dutchess, Columbia, Sullivan or Delaware counties.

4 Foundation for Quality Care, Inc. LONG TERM CARE LEADERSHIP INSTITUTE 2016 ASSISTED LIVING LEADERSHIP PROGRAM PROGRAM INFORMATION SHEET Program Location: LaGuardia Marriott Ditmars Blvd. East Elmhurst, NY Phone: Program Dates & Times: Session 1: Wednesday, April 6, 2016 Session 2: Tuesday, April 12, 2016 Session 3: Wednesday, April 20, 2016 Session 4: Wednesday, April 27, 2016 (Includes commencement ceremony) Attendance: Attire: Meals: Travel / Accommodations: Participants are expected to attend all sessions. Business casual. Refreshments will be provided (Lunch not included). If needed, participant s responsibility. Questions: Contact: Phone: , Ext 17 ssabo@nyscal.org Fax: APPLICATION DEADLINE: Friday, February 26, 2016 This program is funded through an educational grant received from the NYS Department of Health and NYS Department of Labor Health Workforce Retraining Initiative.

5 LONG TERM CARE LEADERSHIP INSTITUTE 2016 ASSISTED LIVING LEADERSHIP PROGRAM APPLICATION APPLICANT NAME: APPLICANT TITLE: ORGANIZATION NAME: ORGANIZATION S TELEPHONE NUMBER: ORGANIZATION S STREET ADDRESS: CITY: STATE: ZIP CODE: APPLICANT S HOME ADDRESS: CITY: STATE: ZIP CODE: CELL PHONE #: ADDRESS (REQUIRED): HOME PHONE #: ADMINISTRATOR S NAME: ADMINISTRATOR S ADDRESS: SPECIAL ACCOMMODATIONS: SPECIAL DIETARY NEEDS: KOSHER NYS RN OR LPN LICENSE NUMBER & EXPIRATION DATE: (REQUIRED): The following additional information must accompany your Application: Letter of Interest describing your experience, level of education, and how the program will assist you with professional development. Letter of Support from the sponsoring facility s Administrator (including statement of commitment to attend all four sessions). Applicant must be working in the five boroughs of NYC, Nassau, Suffolk, Rockland, Westchester, Putnam, Orange, Dutchess, Ulster, Delaware or Columbia counties. Application Deadline FRIDAY, February 26, 2016 Please / Fax / Mail Completed Application and additional documentation to: Foundation for Quality Care, Inc. 33 Elk Street, Suite 300, Albany, NY Phone: ext. 17 ssabo@nyscal.org FAX: