Konica Minolta s Optimised Print Services (OPS)

Transcription

1 Konica Minolta s Optimised Print Services (OPS) Document Collection Agent (DCA) System Requirements V1.1 Page 1 of 6

2 Table of Contents Installation location... 3 Network requirements... 4 System requirements... 4 Virtualization software support... 5 Things to consider before proceeding... 6 Page 2 of 6

3 Installation location The installation of the DCA should reside on a non-dedicated server at the client location. Reliability will be severely reduced if the DCA is installed on a desktop computer. Never install a DCA on a laptop. Servers are preferred as they are reliable, are never turned off and are generally more stable. If a server is not available, install the DCA on a computer that is powered on 24 hours a day, 7 days a week The DCA should be installed on a server without applications that use SNMP, because this is causing conflicts. If there are any, they must be disabled to ensure that the DCA runs properly If you plan to use the DCA to collect data via VPN, please be aware that due to the extended transmission, there is a risk of data loss. Page 3 of 6

4 Network requirements TCP/IP configured In case of a non-proxy environment Port 443 (HTTPS) must be open for automatic transmission of collected data DCA must reach each monitored device via TCP/IP System requirements Hardware: Non-dedicated server powered on 24 hours a day, 7 days a week. If a server is not available, the Data Collector Agent can be installed on a desktop computer system powered on 24 hours a day, 7 days a week, but this method carries a risk of transmission difficulties. Operating system: Windows XP, Windows Server 2003, Windows Server 2008 R2, Windows Server 2012 R2, Hyper-V Server 2012, Windows Vista, Windows 7, Windows 8 32/64 bit Network card: 100mbit or higher (system must have only one active network card) RAM: 512MB or higher CPU: 1GHz or higher Microsoft.NET Framework 2.0 installed Internet connected browser Page 4 of 6

5 Virtualization software support If you want to install the DCA on a virtual machine, the following virtualization software will support the installation: Microsoft Virtual Server 2005 VMWare GSX + ESX * Instructions for installing a DCA on Windows Vista, Windows 7, Windows 8, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012 R2 Windows Vista implements a new feature called Universal Account Control (UAC), which can cause installation problems with the DCA and/or the DCA Health Check service. These issues can be avoided by following the below procedures. 1. Right-click on the DCA_Install.msi file and select Properties. 2. Under the Compatibility tab, click to enable the Run as Administrator check box. 3. Proceed to installing the Printer DCA. After the Printer DCA is installed, repeat steps 1 and 2 above for the following two files: o C:\Program Files\Data Collector Agent\DCAService.exe o C:\Program Files\Data Collector Agent\Support\DCAServiceHC.exe Page 5 of 6

6 Things to consider before proceeding Ensure the following has been considered before you start installing the DCA: Find out how many document output devices reside on the network if the network uses multiple subnets if the network uses a Virtual Private Network (VPN) if there are multiple offices to be monitored if the network uses a proxy server how many devices use an external print server (e.g. HP Jetdirect) if there are any devices that use nonpublic community strings anything else they can tell you about the network Solution An additional DCA should be installed on a separate server for each 1000 devices on the network If so, take note of the subnets and IP ranges to use in a custom configuration If so, the network timeout for the DCA should be increased to milliseconds If so, a single DCA may be used if the networks are connected via a VPN, however, it is recommended that a DCA is installed at each location and connected using the same Customer ID Obtain the server, port, and authentication information for the proxy These devices may not collect device description information, so you will want to know what models they are and where they are so you can input this information for identification purposes Obtain the community strings to input them in the DCA so you can obtain complete information from those devices Anything they can tell you will give you an idea of problems you might encounter Page 6 of 6