4C HEAD START/EARLY HEAD START PROGAM IMPROVEMENT PLAN Responsible All senior Management Staff and Coordinators

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1 SYSTEM OR SERVICE: Management Systems: Program Planning OUTCOME: Systems implemented that enhance daily programmatic functions Implement and maintain an effective system of sharing information from key management to direct service level staff. 1. Develop a schedule of meeting dates and times to include Service Area Specialists, Site Supervisors, Family Advocates and teachers. Management Staff and s Performance Standards, Job Descriptions June - 15 Approve, implement, and maintain an effective and efficient multi-layered system of ongoing monitoring that assures both compliance with Federal performance standards in regards to health, mental health and disabilities and nutrition. 1. Align Policies and Procedures with each service area of the aligned monitoring system Management Staff, and s OHS Standards of ongoing monitoring, Department of Children and Families, Department of Health, Management Ongoing Monitoring Aug-15 Develop, approve and train staff on the system used to ensure clients have a way to update their information with the agency. 1. Update/review policies for notifying staff of changes made by families 2. Train staff of the revised/updated policy 3. Implement the revised/updated policy Management Staff OHS Standards, policies and procedures Aug-15 Provide more guidance and assistance to staff and contracted sites to strengthen their understanding of the comprehensive file All EHS/HS staff Policies and Procedures Ongoing 1

2 system. 1. Revise the system as needed 2. Provide staff opportunities to be trained and practice their understanding of the comprehensive file system 3. Include written procedures for greater understanding of the comprehensive file system and distribute to staff and contracted staff 4C HEAD START/EARLY HEAD START Implement and maintain an effective and efficient system to recruit, hire and retain employees. 1. Review/revise policies, procedures as necessary to ensure the most efficient system is being implemented 2. Seek PC/Board approval as needed 3. Utilize statewide job posting boards such as Early Learning Office of Florida, FLAEYC, and colleges 4. Recognize staff going above and beyond on a quarterly basis. 5. Celebrate staff achievements. (For example, increased CLASS/ITERS/ECERS scores) HR Manager, All senior Management staff Performance Standards Improve opportunities to dialogue across specialists in order to effectively meet current needs and preplan for needs 1. Develop a schedule of meeting dates and times in the various counties All Area Specialists, s, and PM s. Policies and Procedures 2

3 SYSTEM OR SERVICE: Child Health and Safety 4C HEAD START/EARLY HEAD START OUTCOMES: To increase the effectiveness of service to children in all service areas. Approve, implement, and maintain an effective and efficient multi-layered system of ongoing monitoring that assures compliance with Federal performance standards in regards to follow up of needed medical services. 1. Review/Revise policies, procedures as necessary 2. Seek PC/Board approval as necessary 3. Implement new/revised policies Management Staff and s, Health Specialists HS/EHS Performance Standards, policies and procedures Develop policies and procedures to ensure that the program has strong health and safety measures in place to protect not only the children but the staff as well. 1. Implement policy program wide Management Staff Policies and procedures, training plans Aug-15 Revise policies and procedures to include specific steps in identifying, monitoring and follow-up on: 1. Concerns from parents 2. Ongoing Health Issues Management staff HS Performance Standards, Policies and Procedures Aug-15 3

4 SYSTEM OR SERVICE: Child Development and OUTCOMES: To increase the effectiveness of service to children in the areas of early childhood development and education. Provide site centered training to contracted teaching teams to ensure the understanding of school readiness goals and policies and procedures. 1. Provide training on school readiness goals 2. Provide training to all relevant staff regarding the newly updated policies and procedures 3. Provide staff with copies of the revised policies and procedures Area Specialists and s training plan June - 15 Increase the monitoring of individual child school readiness reports, documentation of individualized discussions of children s school readiness skills with families 1. Revise policies and procedures. 2. Obtain Board/PC approval 3. Implement the new/revised policies, QA training plan July - 15 Increase clarification of documentation and filing expectations in order to increase the efficiency and consistency in maintenance of the children s files. 1. Train applicable staff 2. Monitor for progress/understanding, Ed. Specialists and QA Policies and procedures, training plan July

5 Increase collaboration, documentation, monitoring between teaching teams and MHDS for monitoring of IEP goals. 1. Revise policies and procedures 2. Plan and schedule regular team meetings to include the documentation, and monitoring of IEP goals Area Specialist, Policies and Procedures July - 15 Develop teaching staff s ability to adequately describe all of the essential developmental domains as defined by the curriculum 1. Provide training for staff 2. Monitor and assess for progress Site Supervisors, Specialists, Training plan, service plans July - 15 Develop teaching staff s ability to adequately describe how program elements promote child outcomes as presented in the HS child outcomes framework. 1. Provide training for staff 2. Monitor and assess for progress Site Supervisors, Specialists, Training plan, service plans Re-establish the services of a community Mental Health consultant to augment current program services. 1. Establish ongoing relationships and MOU s with Mental Health Consultants in the tricounty area Senior Management staff Performance Standards, MOU s 5

6 Develop a process that engages all staff in the creation of their Professional Development plans with evidence of input from staff and is strength based for improvement. 1. Implement policy program wide. Program Managers, HR training plan, HS Act. Develop a system to reorganize contracted staff files to ensure a systematic way that verifies qualifications, tracking training hours, staff qualifications and reporting especially as it relates to credentials with expirations dates. 1. Mirror the current system with staff green folders to the contracted staff files. QA and HR Policies and Procedures July - 15 Develop an intake and tracking mechanism for verification of primary languages of staff, children and families. 1. Revise policy for data input to ensure the accuracy of information entered. 2. Seek PC/Board approval 3. Implement new/revised policy Program Managers, s, Data Entry training plan Aug 15 SYSTEM OR SERVICE: Family and Community Engagement OUTCOMES: To increase the effectiveness of goal setting and other services to families. Develop staff s ability to understand and connect School Readiness goals, ERSEA 6 PFCE Framework, School Readiness Framework,

7 to the Parent and Family Engagement Framework to engage families individualized school readiness goals. 1. Provide training for staff 2. Monitor and assess for progress, FCP, Family Advocates training plan, service plans Develop a system to increase families access to materials, services and activities critical to family literacy development. 1. Establish MOU s to link community services to families and children 2. Establish relationships with local organizations geared toward family literacy FCP, Community, MOU s Fall - 15 Develop staff s understanding of the Head Start philosophy regarding family engagement and how it affects child outcomes. 1. Provide training for staff 2. Monitor and assess for progress Program Managers FCP, ERSEA Service Plans, Performance Standards Develop partnerships with Orange County Head Start to support successful transitions for enrolled children and families out of Early Head Start in Orange County. 1. Plan and schedule regular meetings to discuss transitioning eligible children midyear. 2. Develop a transition committee. 3. Participate in multiple activities that encourage a smooth transition of children from EHS to HS throughout the school year All Management Teams Community MOU s Performance Standards Sep

8 SYSTEM OR SERVICE: ERSEA OUTCOMES: To increase the effectiveness of the processes for recruitment, selection, and enrollment of eligible children and families. Develop a system to case manage the waitlist to have the neediest children ready to start before they are selected, ensuring that vacancies are filled within the 30 day vacancy opportunity. 1. Revise policies and procedures. 2. Obtain Board/PC approval 3. Implement the new/revised policies ERSEA, Family Advocates training plan and service plan July - 15 Develop policies and procedures to ensure that funded enrollment is met all year. 1. Revise policies and procedures. 2. Obtain Board/PC approval 3. Implement the new/revised policies ERSEA Program Managers and QA Performance Standards, training plan and service plan June- 15 Revise policies and procedures to assist Advocates in engaging families when attendance and participation are failing. 1. Revise policies and procedures. 2. Obtain Board/PC approval 3. Implement the new/revised policies FCP, ERSEA, Family Advocates Performance Standards, service plans July

9 SYSTEM OR SERVICE: Program Governance 4C HEAD START/EARLY HEAD START OUTCOMES: To increase the effectiveness of Develop a training plan that involves ALL parents for training opportunities when voted to sit on the Policy Council. 1. Revise current training practices to include using current technology methods and frequency of trainings 2. Revise policies and procedures. 3. Obtain Board/PC approval 4. Implement the new/revised policies FCP Service Plan, Performance Standards Sept 15 9