Comparing the UNC System Business Continuity Programs Against Other Universities Both Private and Public BUSINESS CONTINUITY QUESTIONNAIRE
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- Claribel Harrell
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1 Katina Blue, UNC Pembroke MPA candidate, developed the following questionnaire. Katina is conducting research to study business continuity programs across the United States and to compare and contrast the differences in the programs of the UNC System. The purpose of this questionnaire is to assist in data collection. The results of the data will be used to make recommendations to the UNC General Administration on the strengths and weaknesses of the programs with suggested enhancement strategies. University: Person Completing Survey: address: Date: 1. Complete the following demographics about your university a. Number of Students 1,000 5,000 5,000 10,000 10,000 20,000 > 30,000 b. Number of colleges > 10 c. Number of Staff 1,000 5,000 5,000 10,000 10,000 20,000 d. Land Mass (acres) 100 1,000 1,000 2,000 > 2,000 Page 1
2 2. What is the title that comes close to the person who is in charge and of Business Continuity at your University: a. Director of Business Continuity b. Business Continuity Officer c. Emergency Manager d. Risk Management Director/Officer e. Safety Director f. Associate Vice Chancellor 3. Is Business Continuity a dedicated program at your university: 4. How many levels down from the position of Chancellor is the Business Continuity position at your university? Circle only one. a. Chancellor b. Vice President/Vice Chancellor c. Associate Vice President/Associate Vice Chancellor d. Director e. Manager 5. The business continuity department or program is under which division? Circle only one. a. Facilities b. Environmental Health and Safety c. Insurance and Risk Management d. Information Technology e. Campus Police/Safety f. Student Affairs g. Business Affairs Page 2
3 6. Select the scope of the business continuity program at your University? Select all that apply. a. Loss of Facility b. Loss of IT c. Loss of Personnel d. Loss of Power e. Loss of Budget f. Total campus shutdown g. Temporary suspension of classes h. Long term suspension of classes i. Communicable disease outbreak 7. Is the Business Continuity position in charge of developing and maintaining the Multi-hazard plan for the university also known as the Emergency Operations plan? 8. Does your university have a business continuity committee? 9. If the university has a business continuity committee, how often do they meet? Circle only one. a. Monthly b. Quarterly c. Bi-annually d. Annually e. Ad hocly 10. Representatives on the committee include which of the following positions? Circle only one. a. Chancellor/President b. Vice Chancellor/Vice President c. Dean d. Associate Vice Chancellor/Associate Vice President e. Director f. Manager Page 3
4 11. Members of the Business Continuity Committee for your university include the following departments? Circle all that apply. a. Student Affairs b. Environmental Health and Safety c. Campus Police d. Dean s Office e. Provost Office f. Information Technology g. Facilities h. Research i. Risk Management 12. Is Information Technology Disaster Recovery under the same department as Business Continuity? 13. Does the Information Technology Disaster Recovery group collaborate with the business continuity group? 14. Number of full time business continuity staff? Only include IT staff if they have responsibility for business continuity. b. 1 2 c. 3 4 d. > Number of part time business continuity staff? Only include IT staff if they have responsibility for business continuity. b. 1 2 c. 3 4 d. > Number of campus-wide business continuity exercises completed in the past year? b. 1 2 c. > 2 Page 4
5 17. Number of business continuity tabletop exercises conducted at your University in the past year? b c d. > Number of business continuity functional exercises conducted at your university in the past year? b. 1 5 c. > What are the top 3 risks or threats at your university? Circle up to three. a. Loss of staff and faculty b. Chemical exposures c. Civil unrest d. Compromised Research e. Bioterrorism f. Technoterroist g. Natural threats h. Physical Plant Infrastructure Vulnerabilities i. Information Technology Instability 20. In the past year, how many campus disasters have caused a shutdown of critical functions? b c. > Number of business continuity plans at your university? b c d. > 200 Page 5
6 22. University operating budget for the business continuity program? Not including salaries. b. 1,000 10,000 c. 10,000 20,000 d. > 20, In the past 3 years, was a campus-wide Business Impact Analysis (BIA) completed? 24. In the past 3 years was a campus-wide Risk Assessment completed? 25. Select the annual total university expenditures spent that were related to business continuity (not IT disaster recovery)? b. $1,000 10,000 c. $10,000 - $20,000 d. > $20, Select a framework used as a guide to develop templates for business continuity plan development? Circle all that apply. a. Disaster Recovery Institute b. COSO c. CORBIT d. Federal government templates e. Vendor supplied Software f. In-house developed template 27. Select the software used to administer or house business continuity plans? Circle all that apply. a. Living Disaster Recovery Planning System (LDRPS) b. Paragon c. Precovery d. Eplanner e. CPO Tracker f. COOP g. Internal developed software h. No software used Page 6
7 28. Does the university have a mandate for developing business continuity plans? 29. How many Memorandums of Agreement related to business continuity planning does your university have with other Universities or Colleges? b. 1-5 c d. > Select all the responsibilities of the Business Continuity professional at your university. Circle all that apply. a. Business Continuity b. Emergency Planning c. Crisis Communication d. First responder e. Public Information Officer f. Emergency Operations Center Coordinator Thank you for your feedback. Results of this survey will be made available to all those that answered this survey. Page 7
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