i Assupol at a glance

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1 Assupol at a glance i

2 Contents About us... 1 Group structure... 2 Opportunities... 3 Benefits for intermediaries... 4 Sales distribution... 4 Excellence Family Funeral Plan... 5 Progress 4Sure Plan... 6 Progress Legacy Plan... 8 Progress Accident Plan Savings products and retirement annuity Assupol On-Call Assupol On-Call Plus RA Maturity Reward mobi.assupol.co.za Assupol Life branches... 16

3 About us Assupol Life is a proud South African company, with our roots firmly in South Africa since We provide products and services designed for South Africans, by South Africans and we pride ourselves in knowing what our people need. Whether providing for your loved ones in the event of death, disability, a critical illness or retirement, we will assist you with your insurance needs. Our mission To serve those who serve Our vision To be the insurer of the people Our values To treat our clients fairly We are proud of our dedicated and personal client service, which is based on our core value of treating clients fairly. Serving those who serve. What does this mean? Serving selflessly those who selflessly serve our nation With respect to all With dignity and integrity Fulfilling the needs of those you serve 1

4 Group structure Name Holding Nature of business LIFE LTD 100% Long-term insurer which provides long-term insurance products to a niche market through diverse distribution channels. 100% Holds the interests in our strategic subsidiaries. INVESTMENTS HOLDINGS (PTY) LTD Our strategic subsidiaries Erf 26 Menlopark Share Block Pty Ltd Siebador Sewentien Pty Ltd IGI Admin Pty Ltd 100% 100% 56% 67% 100% 100% 100% Provides financial services, focusing on short-term insurance solutions. Brokerage which markets the Cornerstone Group Funeral Scheme, primarily to low-income groups in rural areas. One of the oldest and most successful black-owned, independent asset-management companies, providing assetmanagement services to pension funds and other institutions. Assupol acquired a controlling interest in PAM in May Property-holding company which owns the Assupol headoffice building. Property-holding company which owns Plaza West building in Menlo Park. Long-term insurer. The High Court approved the transfer of its business to Assupol Life, which happened on 30 June 2012 which is now dormant. Group administrator whose business was transferred to Assupol Life which is now dormant, and to be deregistered. 2

5 Opportunities Exciting opportunities for intermediaries We provide excellent career and entrepreneurial opportunities for intermediaries both tied agents and brokers. The Assupol group provides good business support, with effective systems and technology, in more than 90 offices countrywide. Contact your nearest Assupol Life Sales Manager should you be interested in becoming an Assupol Life intermediary. 3

6 Benefits for intermediaries Well-known brand Assupol Life is 101 years old began in 1913 Wide range of products State-of-the-art technology and systems Established niche market Caters for both emerging and sophisticated markets Comprehensive training Remuneration Recognition Training Brokers Product training Technical training application and processes Remuneration Commission is aligned with the maximum amounts allowed by legislation. Recognition A prestige awards evening is held every year for top performers. Sales distribution Channels Face-to-face Direct Group schemes Mobile support Representatives Sales training Product training Technical training application and processes, updates when information changes Legislative training TCF Fais Fica General code of conduct Fit and proper training Regulatory examination level 1 Full qualification training, including entry requirements Regulatory examination level 2 CPD Supervision Sales managers Sales development consultants Tied agents Brokers Franchises Face-to-face Voluntary groups Compulsory groups Funding groups Group schemes Call centres Direct sales In addition to our branches countrywide, we also service many clients with mobile support Mobile support 4

7 Excellence Family Funeral Plan Funeral cover The benefits. Funeral Accidental Death Family Income Premium Waiver Death Premium Waiver Plus Death Cashback Assupol On-Call & On-Call Plus 10 great features, plus more Claims are paid out within 48 hours or sooner 11 1 No underwriting, no medical questions easy acceptance Optional Cashback money back in your pocket, even if you claimed 10 2 Funeral benefits for your whole family and other dependants you choose who must be included Optional Premium Waiver benefits we pay your premiums if you die 9 You 3 Flexible cover you choose the benefits and amount of cover for every life insured Optional Optional Family Income benefit money for your family if you die, every month for six months 8 Accidental Death benefit may be chosen for all lives insured double pay-out for claims due to accidental causes Assupol On-Call is automatically included for all lives insured. On-Call Plus is optional. Cover for children for their whole life, not just until they turn 21 years Benefits and premiums increase every year by the same percentage you choose the increase percentage 5

8 Progress 4Sure Plan You claim we pay No claim we refund all your premiums Life Cover The 3-in-1 solution Life cover, funeral cover and cash No blood tests required You have insurance cover for a dignified funeral. But what happens to your family after you die? Provide for them with our Progress 4Sure Plan. This product offers Life cover without having to take a blood test Funeral cover that is automatically included for your spouse Funeral cover that can be added for your children and parents And what if you don t claim? Add the 4Sure 100% Cashback benefit and get all your premiums back at the end of every 10 years that you do not claim. 3-in-1 Life cover Funeral cover Cash 6

9 Example Mr Client Death benefit Dread-disease benefit Funeral cover R to R R to R Mr Client can add funeral cover for his children, parents and parents-in-law He has a regular job and a family to support. He has some debt and a home loan. Cover phases in Immediate cover for accidental causes Funeral cover included up to R of the Death benefit is paid in 48 hours or sooner Cover for heart attack, stroke, cancer and other diseases Cover phases in Immediate cover for accidental causes Claims are paid from the Death benefit amount Mrs Client This benefit is included, and a claim will not affect other benefits Spouse Funeral benefit 10% of Mr Client s Death benefit amount to a maximum of R INCLUDED! South Africans have inadequate life cover* Our solution Progress 4Sure Plan *Source: The SA insurance gap A study by True South Actuaries and Consultants (Nov 2010) Physical disability benefit R to R Cover for loss of use of limbs, blindness, head-trauma and other disabilities Cover phases in Immediate cover for accidental causes Claims are paid from the Death benefit amount 4Sure Loyalty Reward 10% of his premiums paid in the past 10 years is refunded. What if he doesn t claim? INCLUDED! This benefit is included Sure 100% Cashback benefit 100% of his premiums paid in the past 10 years is refunded. Extra premium for this benefit 7

10 Progress Legacy Plan Life cover The benefits Death Pre-acceptance Accidental Death Free cover Accidental Death Accidental Death and Physical Impairment Education Option Loan Protector Occupational Disability Plus Physical Impairment Core Critical Illness Comprehensive Critical Illness Premium Waiver Death Premium Waiver Physical Impairment Premium Waiver Occupational Disability Plus Funeral cover Assupol On-Call and On-Call Plus RA Maturity Reward 8

11 Life event Financial needs Our solution Death Living expenses of your dependants, estate duty, debt Death benefit Life happens Disability Funeral costs Settle your home loan Funds for your children s education Replacement of your income if you are unable to work after an illness or injury Funeral benefit Loan Protector Education Option Occupational Disability Plus or Physical Impairment benefit Serious illness Funds for lifestyle changes and to help with medical costs Core Critical Illness benefit or Comprehensive Illness benefit 9

12 Progress Accident Plan Life cover We pay the full benefit amount up to R if the life insured dies in an accident. Or, we pay a percentage of the benefit amount if the life insured accidentally contracts one or more of the conditions of physical impairment. Conditions of physical impairment Total loss of, or loss of use of: one hand, one foot, or one limb Total loss of, or loss of use of: both hands, both feet, a hand and foot, a hand and limb, a foot and limb, or two limbs % of benefit amount we will pay 50% 100% Total blindness in one eye 25% Total blindness in both eyes 100% Total deafness in both ears 100% Total loss of speech 100% Head injury that requires ongoing supervision Full-thickness burns that cover at least 20% of body surface 100% 100% Paraplegia, hemiplegia or quadriplegia 100% Confinement to bed or wheelchair 100% 10

13 Savings products and our retirement annuity Savings & retirement Savings products from R100 per month, retirement annuity from R180 per month Save for a rainy day, or your retirement Various investment funds to choose from based on your needs and goals 11

14 Assupol On-Call Your support line This benefit provides valuable support services: transport of the deceased, HIV/Aids assistance, telephonic medical assistance, ambulance and other transport in a life-threatening emergency, admission fee to a medical facility, bereavement and trauma counselling, tutor assistance for your children, information about financial matters, discount on funerals and instantdiscounts worth hundreds of rands in savings. This is automatically included on our Excellence Family Funeral plan, and costs just R4 per month per policy on our Progress 4Sure Plan, Progress Legacy Plan, Progress Accident Plan and Absolute Advantage Family Funeral Plan. 12

15 Our Assupol On-Call range just got bigger with On-Call Plus! To claim On-Call Plus 0861 belong (235664) Upgrade today! Add the plus to Assupol On-Call, and get extra valuable benefits for all lives insured. If you have On-Call Plus you can, on the death of the life insured, claim one or more of the benefits listed below, up to a combined maximum of R R10 per month per life insured upgrades you to On-Call Plus, and qualifies you for these exciting benefits. These benefits become available when you claim the Funeral benefit. 1 instantgroceries You can spend the benefit at Boxer, Checkers, Pick n Pay and Shoprite. Easy to use: An electronic voucher, we call it a wicode, will be sent to your cellphone. Just provide it at the till when you pay. 2 Electricity We will send a code to your cellphone, to be used on your pre-paid electricity meter. 4 exciting benefits! R10 per month per life insured 3 Transport Cash to use for petrol or diesel, or cash to use for bus, taxi or train fare, or vehicle rental at discounted rates no credit card needed. 4 Airtime Airtime across all mobile networks. We will send it to your cellphone. The 4 On-Call Plus benefits above are available on the death of a life insured to make things a bit easier during difficult times. instantgroceries are paid out to your cellphone in minutes* a real convenience in a time of need. * A claim is registered once all required claim documentation is provided. 13

16 RA Maturity Reward Reward This benefit is good news if you have, or are considering getting, both a Carefree Life Retirement Annuity and a Progress Legacy Plan. It increases the maturity amount of your retirement annuity. This benefit is included automatically in the Progress Legacy Plan no additional premium. It has two parts: The Multiplier Reward The Multiplier Plus Reward To qualify for the Multiplier Reward You must have a Progress Legacy Plan and a Carefree Life Retirement Annuity. The qualifying Progress Legacy Plan benefits Death Physical Impairment Occupational Disability Plus Core Critical Illness Comprehensive Critical Illness Your premium for the qualifying benefits must increase yearly by more than 5%. To qualify for the Multiplier Plus Reward You must qualify for the Multiplier Reward, as set out above, and when your retirement annuity pays out and you must also have one or more of the following four products: Excellence Family Funeral Plan; Family Funeral Provider; Maximumwealth 4Sure Plan; Progress 4Sure Plan. 14

17 mobi.assupol.co.za Mobile sales support Help for our intermediaries wherever they are Premium calculators for quick quotes Marketing material Investment-fund performances Sales aids 15

18 Assupol Life branches Bloemfontein Dia House 148 Zastron street Bloemfontein 9300 Tel (051) Fax (087) Cape Town Bellville 47 Durban road Bellville 7530 Tel (021) Fax (021) Durban 1st Floor, Shop , Redefine Towers 320 Dr Pixsley Kaseme street (West street) Durban CBD 4001 Tel (031) /1/2 Fax (087) East London 117 Oxford street East London CBD 5247 Tel (086) /(043) Fax (043) Empangeni Unit D2, The Park 7 Pearce crescent Empangeni 3880 Tel (035) Fax (087) /(035) Johannesburg Florida 381 Ontdekkers road Florida 1709 Tel (011) /70 Fax (011) Kimberley Chapwood Chambers Chapel street Kimberley 8301 Tel (053) /5601 Fax (087) Klerksdorp Ground floor, Office 29A West End Building 51 Leask street Klerksdorp 2571 Tel (018) /6558 Fax (018) Kroonstad 31 Hill street Kroonstad 9499 Tel (056) Fax (087) Mafikeng 7 Shasan Centre Warren street Mafikeng 2745 Tel (018) Fax (018) Middelburg Steve Dickenson Building 22 Bhimay Dimane street Middelburg 1055 Tel (013) /8 Fax (087) Mthatha Shop 7 Victoria Place 56 Victoria street Mthatha 5100 Tel (047) /6 Fax (047) Mbombela (Nelspruit) Shop U4, U5 & U7 Nelcity Centre Cnr Paul Kruger & Samora Machel drive Nelspruit 1200 Tel (013) /(086) Fax (087) Pietermaritzburg 224 Boom street Pietermartizburg 3201 Tel (033) /72 Fax (086)

19 Polokwane 28 C Schoeman street Polokwane 0699 Tel (015) /1 Fax (015) Port Elizabeth 222 Cape road Mill Park Port Elizabeth 6001 Tel (041) Fax (087) Port Shepstone Shop 1, Cowrie Court Nelson Mandela Drive Port Shepstone 4240 Tel (039) Fax (087) /(035) Potchefstroom 84 B Walter Sisulu street Potchefstroom 2531 Tel (018) /6868 Fax (018) Pretoria City Centre Shop 5 Tomkor Building 101 Du Toit street Pretoria 0001 Tel (012) /9 Fax (012) Rustenburg 31 Steen street Rustenburg 0299 Tel (014) /3 Fax (087) Soweto Maponya Mall Shop 341, Maponya Mall 2127 Chris Hani road Klipspruit Ext 5 Soweto 1809 Tel (011) Fax (010) Upington Zelco Plaza 67 Mark street Upington 8801 Tel (054) /5 Fax (087) Vereeniging 113 General Hertzog road Three Rivers Vereeniging 1929 Tel (016) /3 Fax (016) Welkom Shop 3, 147 Investment CC Building (Bevins Hardware) 324D Stateway street Welkom 9459 Tel (057) Fax (087) Head office 308 Brooks street Menlo Park 0081 Tel (012) Kestrel Insurance Brokers Sanwood Park Building 2B 379 Queens crescent Lynnwood 0081 Tel (012) Cornerstone Brokers Sanwood Park Building 2B 379 Queens crescent Lynnwood 0081 Tel (012)

20 Assupol Life Ltd reg no 2010/025083/06 Authorised provider of financial services & credit provider 308 Brooks street PO Box Menlo Park Menlo Park Pretoria 0081 Pretoria 0102

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