CounterPoint SQL and Magento ecommerce Interface

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1 CounterPoint SQL and Magento ecommerce Interface Requirements: CounterPoint SQL: 8.3.9, Magento Community Edition: (older versions are not compatible due to changes in Magento s API) MagentoGo is compatible for functions that use Magento s API. Direct database connectivity for functions such as quantity synchronization is not available due to the restricted nature of MagentoGo MagneticOne Store Manager for Magento: v or higher o $199 per license (normally only need 1 license) o $119 for 24 months of update service (this covers all new versions that are released) Tested on SQL Server 2005, 2008, 2008R2 Express, Workgroup, Standard Tested on Windows XP, Windows 7 x64, Windows Server 2003, Windows Server 2008R2 x64 Note: If using Radiant s Watchguard Firewall you must add a custom Firewall Rule to allow TCP traffic on port 3306 for a direct connection to Magento s MySQL database CounterPoint Order Import Information Multiple Magento ecommerce Websites can be imported into multiple CounterPoint Web Stores or into the same Store o Note: A license is required for each domain name being used Customers are created in CounterPoint with billing and shipping information Exiting customers are determined by a matching address State Names are automatically converted to abbreviations (ex: New York formatted to NY) Phone numbers are formatted (ex: formatted to: ) Orders are created with customer bill to and ship to information Order Deposit transactions are created o Deposit Tickets will be assigned to an active drawer session for the ecommerce drawer specified, otherwise it will assign the tickets to drawer session 1 Magento Order number up to 15 characters is stored with the order in CounterPoint Orders that are cancelled in CounterPoint will also be cancelled in Magento Shipping Charges are imported into Point of Sale - Misc Charge 1 Shipping Method is imported for UPS, Fedex, and Flat Rate Any Magento Order Discounts are imported into Point of Sale - Misc Charge 5 Tracking number that is attached to an order in CounterPoint will be uploaded back to Magento o Only one shipping carrier can be specified: either UPS or FEDEX. If you are shipping using multiple carriers please contact us for a customization quote. o Note: Only one tracking number is allowed to be uploaded to Magento per order If using Gift Cards in Magento the SKU number for the gift card must match a valid Gift Certificate Code in CounterPoint (ex: SKU GC or GC10 or GC50) o Note: you must be using the PRO version of CPOrderMakerMagento. Please contact us for details Note: A Cron Job should be setup in Magento to REINDEX all tables as appropriate at least once a day

2 You can set this up by adding something like the following 0 0 * * * /usr/bin/php -f {magento_installation}/shell/indexer.php reindexall to the crontab

3 Step-by-step: Create a Magento API user This API user is related to a so-called API role. By default, there is neither API user nor API role, so you need to configure both. Logging into the Magento Admin Panel First an API role needs to be added. Login to the Magento Admin Panel and navigate to System > Web Services > Roles. Create a new API role This page lists the current API roles. If there none listed yet, click on Add New Role. Every role needs a name. This can be anything. Just make sure it is descriptive enough for yourself. The second tab on the left (Role Resources) allows you to select which resources should be available for users with this role. While you can select exactly which privileges are given, we recommend you select All unless you're willing to spend hours with experimenting.

4 Create a new API user Now that the role is created, you can add a user that makes use of this role. The strange thing here is that the user fields here seem to indicate a person or individual, while in fact we're creating a system account of some kind. The fields First Name, Last Name and just need to be filled in with any value you like. Make sure the User Name and Api Key are secure enough and you keep track of this information. You will need it to configure the interface The second tab on the left is called User Role, and that's where you select the role earlier created.

5 Setup CPOrderMakerMagento to import orders into CounterPoint Save the CPOrderMakerMagento.exe in your CounterPoint\CompanyFolder\Actions Specify the CounterPoint Connection and the Web Store in CounterPoint that you want orders imported into Create a batch file called ImportMagentoOrders.bat Note: This batch file can be scheduled to run at your desired frequency using the Windows Task Scheduler Example Batch File Contents: CPOrderMakerMagento.exe /url: /apiuser:username /apipass:password /filter:processing CPOrderMakerMagento.exe /url: /apiuser:username /apipass:password /filter:pending Username and password is from your Magento API setup Filter lets you pick which orders you want to import based on the Magento order status Import Transaction Log File (XferLog.txt) The XferLog.txt file will be created in the same folder as the CPOrderMarkerMagento.exe This log file will indicate import errors such as items not on file o Item KSRPROGRAM not found in CounterPoint

6 How to Setup a Direct Linked Server Connection between your CounterPoint SQL database and Magento s MySql database for Updating Item Quantities and Product Information Note: There will need to be direct MySQL database access to the Magento database for direct updating of Inventory Quantity and Product Information. This can be accomplished by white listing the CPSQL Server s public IP in the firewall for the Magento Server. Please check with your Magento host to make sure they can grant this type of access. They will need to provide you with the MySQL database username and password. Download and install on the CounterPoint SQL Server the MySQL Connector/ODBC driver that is compatible with your server Setup the ODBC Data Source as a System DSN

7 Date Source Name: MAGENTO Description: MAGENTO TCP/IP Server: website URL (ecommerce.com) Port: 3306 (this is the default) User: provided by Magento Host Password: provided by Magento Host Click the Details button and check the following Allow big result sets Use compression

8 Setup Linked Server in Microsoft SQL Server Management Studio Go to Server Objects/Linked Servers/Providers Right Click on MSDASQL and go to Properties as seen below **Note: if you do not see the Properties option you must install the latest SQL Server Service Pack Make sure the following options are enabled Nested queries Level zero only Allow inprocess Supports Like operator

9 Create a new linked server Name the linked server MAGENTO Select Other Data Source o Provider Microsoft OLE DB Provider for ODBC Drivers o Product Name MAGENTO o Data Source (ODBC Name) - MAGNETO

10 Change Server Options RPC True RPC Out - True Execute SQL scripts against your CounterPoint SQL Database to create all views and stored procedures that connect both databases together To Configure CPUpdateMagento Save CPUpdateMagento.exe into the CounterPoint\CompanyFolder\Actions Double-click on CPUpdateMagento.exe Note: If you see the following error just hit Continue (it will not appear again)

11 To schedule the update process create a batch file to call CPUpdateMagento and use Windows Task Scheduler to execute this batch file Batch File 1: If you want to update Inventory Quantities use the following command in your batch file CPUpdateMagento /url:moosemtn.nexcess.net /qtys:true Batch File 2: If you want to update Name, Description, Weight and Price use the following CPUpdateMagento /url:moosemtn.nexcess.net CounterPoint ecommerce Settings You can specify the name option o Description o Short Description o Long Description o Additional Description 1 o Additional Description 2 o Additional Description 3 Qty Available o Item Qty Available o Item Qty on Hand o Location Qty Available o Location Qty on Hand

12 You can specify the Ship Via Code Mapping for UPS **Note: The following Ship Via Code must be setup in CounterPoint FLAT RATE **Note if there is a shipping method in Magento that does not match it will be imported as is

13 Store Manager for Magento Setup Store Manager for Magento requires direct MySQL database connection. Most of hosting companies allow direct connections to MySQL database. However in most cases you have to request your Magento host to add your public IP to the list of IP addresses allowed to access MySQL port 3306 from outside. This option can be found under MySQL settings. Feel free to ask your hosting support to assist you in enabling direct MySQL access; they must help you since it is trivial task. To configure direct connection to your remote database, follow few steps: 1. Open Tools -> Preferences -> Database Connection Tab (F12) 2. Enable Direct connection to remote database check-box 3. Specify the following Remote Database Connection Settings: Host (Server address) - Usually it is your website name like "mywebsite.com" (do not include prefix); you may use IP address as well. Please check your store server parameters (see local.xml, you can find it at your store /app/etc directory). Open local.xml file and you will find your database server name (host). <host><![cdata[mywebsite.com]]></host> Port is used in most cases (please ask your hosting provider to check if the one is used). MySQL Version - Most of hosting companies have 4.1 or 4.0 and some of them have 5.x version. You can use Auto if you're not sure which one is used.

14 User name (login), Password and Database (name) - Specify your username, password and database name. You can find them in local.xml file as well: <username><![cdata[name]]></username> <password><![cdata[pass]]></password> <dbname><![cdata[remote_database]]></dbname> //here your User Name (login) is defined //here your password is defined //here your database name is defined Also you may type database name manually or use browse button [...] to see the list of available databases and select the one you need from the drop-down. You may type database name manually or use browse button [...] to see the list of available databases and select the one you need from the drop-down. Tip: Use the Test Connection button to verify if all settings are correct and connection to your remote database is possible. 4. Click Ok to save this entry, close Preferences and to connect to your database, or click cancel to discard this entry. Also you can use Database Connection wizard to setup your connection or make Database Backup/Restore using corresponding options. If you're unable to connect to remote database, here are few key items to check. If you got "SQL ERROR: Access denied for user 'admin'@' ' (using Password: YES)" notification (where 'admin' is your username and ' ' is your IP) you have to add your IP address to the Access List and allow direct MySQL connections. Please see an article to find out how to add your IP to the Access List. Setup FTP or SFTP connection This section describes how to setup FTP connection to be able to upload and preview images using Store Manager for Magento. FTP connection is not required, you may skip it. FTP is used for images - downloading and uploading images for products, categories and manufacturers. If there is no valid FTP connection specified, you will not be able to view images and upload them to your server. See an example of properly configured FTP below: FTP settings: Server address - IP address or domain name of FTP server. Do not use any prefixes or suffixes there, just simple name or IP. FTP user name/ FTP password - specify login information. If you do not know your access details, please contact your Hosting Company and request details. Use passive mode (recommended). Store root directory - default directory where all product images are stored. Most likely it is your-domain-name/html directory. Additional settings: Max FTP threads (recommend setting is 5) the number of threads allowed. Can be used if your Hosting Company has any limitations on the number of threads. Automatically download images - has to be enabled to download images automatically to preview them in Store Manager application. Cache images - has to be enabled to cache images downloaded to Store Manager. Clear image cache - clear local images cache. Note: FTP account (settings - login/password) used for images management must have rights to read/write appropriate directories otherwise FTP feature may not work properly. Note: Difference between FTP and SFTP is in using passive mode and different port number for both of them.

15 Click "Test Connect" button to verify whether all settings you have specified are correct. If everything is correct, you should see "Connection Successful" message.

16 Import Settings Setup Select the csv file that was exported from CounterPoint (default path is CounterPoint Export Folder)

17 Change: Select delimiter character to which will be used to separate fields data: to comma Change: Select delimiter character to which will be used to separate categories in category tree to / Check Import Images Check Box and specify the Local Directory with Images Ex: C:\Program Files (x86)\radiant Systems\CounterPoint\CPSQL.1\TopLevel\DATAFILES\Configuration\ItemImages

18 Change Products Identification Method to Product SKU

19 Click Auto set button under the.csv File Columns section to ensure that the fields have been mapped properly Click Set default values to unassigned fields under the Database Fields section Check the Minimum Qty Allowed in Shopping Cart default value. This should be set to 1 if it is not change it to 1

20 Make sure Accelerate import by increasing memory usage and Reindex product data is checked Specify a name for the Save Configuration and hit Save Settings

21

22 The next time you perform your import you can then simply select Use Configuration as seen below

23 Magento Tips and Tricks Turn Manage Stock on and set Display Out of Stock Products to No if you want to automatically hide products on the website based on the quantity in stock in CounterPoint SQL. You can do this by going to System/Configuration in Magento Then navigate to Catalog/Inventory Setup a Cron Job to Reindex the entire database every night Ex Script: /usr/bin/php -f /home/moosemtn/moosemtntradingco.com/html/shell/indexer.php reindexall

24 Connection Timeout Errors when running CPUpdateMagent.exe Run the following query against the MySQL database show variables like 'connect_timeout' connect_timeout should be set to a value of 300 If the value if less than this ask your Magento host to change it.

25 Database Information (informational only) The complete list of item attributes is stored on the eav_attribute table Attribute_id = Unique Attribute Number Entity_type_id = this will identity the correct attribute_id = value of 4 Attribute_Code = database name of attribute Backend_type = references which table the attribute value is stored on The complete image path is stored on the catalog_product_entity_media_gallery table Entity_id = Product ID number Value = image path (ex: /b/bottle.jpg) The product URL is stored on the catalog_product_entity_varchar table Entity_id = Product ID Number Attribute_id = 87 (default) Store_ID = filter to the specific store Value = URL (ex: babich-sauvignon-blanc-marlborough-2009.html) CATALOG_PRODUCT_ENTITY_VARCHAR name url_path meta_description meta_title CATALOG_PRODUCT_ENTITY_TEXT description short_description meta_keyword CATALOG_PRODUCT_ENTITY_DECIMAL price special_price cost weight CATALOG_PRODUCT_ENTITY_DATETIME news_to_date news_from_date special_to_date special_from_date

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