GLOBAL HEALTHCARE IT SOLUTIONS. Corporate Profile. dedalusgs.com

Transcription

1 GLOBAL HEALTHCARE IT SOLUTIONS Corporate Profile

2 We bring over 25 years of experience in applying Information and Communication Technologies to healthcare organizations

3 About us Dedalus Global Services Pioneer in ICT Solutions for Global Health We are a specialized company in development, deployment and maintenance of solutions for managing and using Information and Communication Technologies in the healthcare sector. We operate in Spain and Latin America, where innovative projects have already been deployed both in the public and private sector. There, our model has already been established as a highly efficient instrument for the global reform of public and private health systems. Dedalus Global Services mission is to develop long term IT solutions for all applications. The innovative approach of our company is based on the development of advanced software that promotes interoperability and cooperation between territories and hospitals, and this is what allows us to keep growing year after year. Our Group s healthcare applications are used by 150 thousand professional users on a daily basis. Dedalus Global Services is part of Dedalus Spa, head of a leading national healthcare software industrial group. The Dedalus Spa Group was founded in Florence more than 25 years ago, and thanks to the gradual incorporation of the best ICT consulting and Italian healthcare companies, has come to assume relevant positions in all levels of the international market. The Group s growth has been materialized with the launch of subsidiary companies around the world, and through the successful implementation of comprehensive projects in several countries: China, South Africa, Chile, Ecuador, and Peru, among others. Our vision is to work in quality improvement, the optimization of economic management and the promotion of the best practices in all organizational processes. In Dedalus Global Services we adapt to the needs of each client, providing them with all the support they need for their continuous evolution towards coherent models. We equip them with the tools that will help them face the challenges the future holds for them, and we support them to make good use of the latest information and communication technologies. 3

4 Constant innovation and growth are what define Dedalus, a leading healthcare software company

5 ORIGINS AND INTERNATIONAL GROWTH 2016 Dedalus Global Services is consolidated in the Latin American market New subsidiaries are opened in Ecuador, Uruguay and USA. First implementation in Chile. Market coverage expands to Colombia, Puerto Rico and Panama. Dedalus Global Services obtains the ISO 9001, software development scope. Dedalus Global Services obtains the SIRES Certification granted by the Official Mexican Rule NOM-024-SSA Creation of our own Software Factory. First model projects implemented in Peru and Ecuador Dedalus Global Services is born to promote business opportunities in Spain and Latin America. Inauguration of the Spanish headquarters. The first subsidiaries are opened in Latin America: Mexico, Chile and Peru Dedalus Worldwide Dedalus Spa has 11 delegations in Italy and 12 others located in 10 different countries. Model projects on interoperability are consolidated in countries like China, Romania and South Africa Dedalus Spa is the leading company of the Italian market. The internationalization process begins. This growth is connected to a significant re-organization process and recruitment of the best professionals specialized in the sector About us Dedalus Spa develops a strategic growth plan based in combining the best IT companies of the health sector operating in Italy. This is how the market fragmentation existing at the moment was solved, while Dedalus Spa s excellence became recognized in the health sector, beyond the borders of its country of origin Dedalus Spa was founded in Florence (Italy) as a healthcare software developer. Thanks to its strategic structure, Dedalus Global Services has the capacity to offer its services to Spain and Latin America. The company s headquarters are situated in Valencia (Spain), with international subsidiaries in a number of countries, including Chile, Costa Rica, Ecuador, Mexico, Peru, Uruguay and the USA, from which it operates in the markets of Latin America and the east coast of the United States. In total, the Dedalus Spa Group has more than 30 subsidiaries distributed in 16 countries from around the world. In China, with a client portfolio of 50 hospitals, it counts with an organization based in Shanghai and in Beijing. The same model has been developed in South Africa, the United Kingdom and Romania. SPAIN UNITED KINDOM ITALY ROMANIA TURKEY USA E. COAST MEXICO COSTA RICA EGYPT DUBAI SAUDI ARABIA CHINA PANAMA ECUADOR COLOMBIA PERU CHILE URUGUAY SOUTH AFRICA 5

6 About us DEDALUS GLOBAL SERVICES: SPAIN AND LATIN AMERICA At Dedalus Global Services we provide for public and private healthcare organizations around Spain and Latin America. We supply them with global ICT-based solutions for the integrated management of hospitals, primary health care centers, specialized centers and clinics. We have subsidiaries in all the markets we approach, because we believe that being in our clients proximity is essential to establish a trustful relationship and get to know one another. Being physically close to each project that we implement allows us to transfer the Group s large experience while adapting to specific needs and offering flexible and prompt solutions. We help healthcare organization design, deploy and maintain either comprehensive or partial solutions, while considering their constant growth and eventual interconnection: We support healthcare companies in the challenges they face with regards to interoperability, and we do it by promoting a collaborative environment at a local and regional level, which ensures the continuous improvement of healthcare services. We create Healthcare Integrated Networks. 6

7 About us THE GROUP S KEY FACTS & FIGURES YEARS OF EXPERIENCE PROFESSIONALS SALES IN MILLION COUNTRIES REGIONAL PROJECTS FOR INTEROPERABILITY PROFESSIONAL USERS PUBLIC HOSPITALS PRIVATE HEALTH ORGANIZATIONS Technical capacities and certificates Our services policy is based on the most accepted methodologies of the market, within the framework of best practices and policymakers. Dedalus is an active member of IHE (Integrating the Healthcare Enterprise) and it is currently one of the companies in the Healthcare ICT sector with the highest number of IHE certificates. This makes it the most competitive company in the field of Interoperability. Furthermore, it counts with a highly-trained team of professionals certified in: HL7, PMP, ITIL, ISO 20000, ISO 27000, Scrum, Agile PM 7

8 What Do We Do? PORTFOLIO OF SOLUTIONS AND SERVICES We provide our clients with a catalogue full of solutions and services aimed to innovate and to apply ICT in the healthcare sector. DHS (Dedalus Healthcare Suite) is our global product for healthcare organization. A collection of advanced information management systems and applications, designed to optimize healthcare processes, improve care quality and rationalize associated costs. Our technology is based upon three fundamental principles: Interoperability of systems. Sustainability of its deployed components. Maintenance: Guarantee, training and support using our systems. Healthcare Solutions COOPERATIVE INTEROPERABILITY SOLUTION We create Healthcare Integrated Networks, locally and regionally, by connecting all the stakeholders of the health care process and putting the patient at the center. X1.V1, which is compliant with all international standards, is the most powerful interoperability platform in the market. Platform X1. V1 GLOBAL MANAGEMENT OF CLINICAL AND ORGANIZATIONAL INFORMATION We provide you with an Integrated Solution that will help you manage the clinical and organizational data generated at all areas of care. Its goal is to ensure the continuity of the patient journey. HIS EHR Pharmacy Surgical Area Mobility Emergency Department Prevention Campaigns ERP Dedalus INTEGRATED DIAGNOSTIC SUPPORT SYSTEMS The scope of functions that the Dedalus Healthcare Suite s Diagnostic Support Systems allow professionals to carry a fully-integrated management of all care services and clinical tools. Laboratories Anatomic Pathology Image Diagnostics Blood / Milk bank ONCOLOGIC SOLUTION We have designed a solution focused solely on the design and monitoring of all interventions linked to oncologic therapy. We do that through an automatized pharmacotherapeutic management system and an innovative robotic system that prepares chemotherapy treatments. Oncologic Pharmacy Automatic preparation of cytotoxic medication 8

9 Healthcare Services The expertise of our team and the wide range of their skills is what allows us to work both at a national and international scale. IT CONSULTING AND IMPLEMENTATION We analyze the IT environment of your healthcare organization and we come up with strategic solutions that will help you increase your competitiveness and improve health care quality through the use of new technologies. We are experts on: Strategic Health Plans and Indicative Plans of Healthcare Information Systems Redesign and Optimization of Processes ICT and Implementation Consultancy in the Health Sector Consultancy for the Integration of Information Systems OUTSOURCING We attend to health institutions that require externalization, either partial or total, of their IT services in order to improve the efficiency of their processes and optimize resources. We provide services of: Management by areas Specific uses IT Applications CUSTOMIZED SOFTWARE The fact that we have a Software Factory means that we can develop software according to the specific needs of each health organization. Our services allows us to: Needs Assessments Development Deployment SECURITY We offer services that help you minimize any possible risk that might affect the infrastructure or sensitive information of your health organization. Availability Monitoring Prevention of Persisting Threats Vulnerability Assessment Perimeter Security ID and Access Management 9

10 Quiénes Somos? IT Healthcare Solutions The health sector and its derived needs are constantly evolving. This is why ICT management solutions for health organizations must be able to continuously adapt to the new demands of professionals and patients. Ours is a global solution that integrates all the participants of the health ecosystem, a plan that redefines the models of care, management and administration in health. DHS is made of a variety of solutions interconnectable to one another and to third-party systems. Its aim is to solve information management and interoperability needs of local and regional health systems. To answer to those challenges successfully, we follow this fundamental criteria: Improving Healthcare Quality. Optimization of the Cost/Process rate. Simplification of paperwork and processes. Full Interoperability: vertical (among actors, systems and patients) and horizontal (among regional and supraregional centers). 10

11 What Do We Do? GLOBAL MANAGEMENT OF CLINICAL AND ORGANIZATIONAL INFORMATION Our solution includes all necessary information systems to fully manage the clinical, administrative and care processes. It will also help you manage the information generated by all areas of care of your health organizations, by involving all agents while ensuring the continuity of the health care process. It includes: Hospital Information System (HIS) and Electronic Health Record (EHR), in primary and specialized care Pharmacy Management Surgical Area Management Health Record Mobility Full Integration of Prevention Campaigns Emergency Department Management ERP System INTEGRATED DIAGNOSTIC SUPPORT DHS includes information systems that support diagnostic practices, and guarantees its full integration with clinical tools: Clinical chemistry and microbiology laboratories, to manage all the activities that take place in the lab. Anatomic Pathology and Cytology, including molecular biology, to supervise all the phases of the anatomopathological process and integrate all available tools, while monitoring the preparations. Image Diagnostics Systems (RIS/PACS), to manage the image diagnostic services. They are open solutions, appropriate to the sector standards (DICOM, IHE), and that enable the integration of the patient journey in the department. Blood bank / Milk bank: These systems can register the donations, the inventory, the recipients, and all the necessary information to improve the management and supervision of those centers. INTEROPERABILITY AND COOPERATION We support healthcare companies in the challenges they face with regards to interoperability, and we do it by promoting a collaborative environment at a local and regional level, which ensures the continuous improvement of healthcare services. We create Healthcare Integrated Networks. X1.V1 is Dedalus Global Services Platform of Services and Interoperability, a solution for the integration of different systems, which allows them to share clinical and all other kinds of information, while generating the real medical record of the patient. It is formed by the combination of several components that cooperate together. Thus, it provides services like data sharing, document storing, patient cross-referencing, codification systems and code translation, management of notifications or access platforms for patients and professionals. X1.V1 is compliant with all main international standards of the industry, which guarantees its full integration to other existing systems. ONCOLOGIC SOLUTION We have designed a specialized Oncologic Solution for the complete management of cancer treatment. It optimizes the preparation of chemotherapy medications and improves the professional safety when dealing with cytotoxic agents. The solution is composed by: FarmaSafe@: Management system for the oncologic pharmacy, and the automatization of the prescription, preparation and administration processes of antineoplastics. It includes a tool specific for protocol management. Pharmoduct@: An innovative robot that automatizes drug preparation processes. Through its advanced technology, it is able to prepare treatments, guide pharmaceutics in their methods and quantify the times of production in relation to the availability of the department of external patients. X1.V1: Cooperative interoperability platform that allows the integration of all stakeholders in the process, ensuring continuity of health care process. 11

12 Quiénes Somos? Professional services Dedalus Global Services provides clients with broad experience in software developing, interoperability systems, and the implementation of IT solutions in health sector. This specialized know-how is what allows us to supply health organizations with advanced services in the fields of IT consulting and projects deployment, customized software development, change management, outsourcing services and IT security. We aim for the success of your projects and its scalability. 12

13 What Do We Do? OUTSOURCING CUSTOMIZED SOFTWARE The management of health organizations is very complex due to the quantity and complexity of the processes they perform, its multi-hierarchical structure of human resources, and because they deal with one of society s most valued resources: people s health. The role IT play in this matter is essential, as all the processes that can be automatized and monitored in real-time provide data and outcomes that allow professionals to make instantaneous decisions. The appropriate development of IT activities in a Health Organizations requires the disposition of certain specialized profiles to manage the launch, management, operation and support of all systems. To use those resources only when necessary helps, reduce extra costs. We put at your disposal a wide range of services especially designed for health institutions that require externalization, either partial or total, of certain IT areas, functions or applications, while studying the type of service more appropriate to your specific needs. The implementation of ehealth applications, customized for either public or private healthcare organizations, allows them to implement systems specifically designed to cover the needs of each of their areas of activity. From its conception to its design, these applications require expert knowledge on the processes that are being modeled. This is why our know-how, together with a solid development methodology, ensure the success of these projects. To this end, standards of quality and product lifecycle management are necessary, as well as appropriate equipment and environment. At Dedalus Global Services we are experts in custom software development in the health sector, always aimed to the optimization of the center s management and healthcare process, and adapted to the specific needs of each client. We are in charge of its implementation, its integration with existing systems and its monitoring afterwards. IT SECURITY CONSULTING IT CONSULTING AND DEPLOYMENT We monitor availability, scalability and vulnerability of healthcare organization systems. Through our team of security experts, and by the implementation of standards, protocols, and methods, we have developed security services that help minimize any possible risk that might affect the infrastructure or sensitive information of your health organization. Our team of consultants analyses the IT environment of a health organization and suggests the more appropriate responses, designing a plan of action and carrying out the deployment and commissioning of the system that most adapts to its requisites. We provide integration systems that will ensure that your technology is optimal. We offer broad experience in: Strategic health plans and indicative plans of healthcare information systems Redesign and optimization of healthcare processes ICT and implementation consultancy in the health sector Consultancy for the integration of information systems 13

14 Where Can You Find Us? SOME GROUP S CLIENTS AND REFERENCES At Dedalus Global Services we like to be measured by the goals we accomplish in the market, which is why success stories are so important to us: Because they show how our clients have been able to overcome challenges, provide support and reach their objectives through the implementation of the software solutions and advanced organizational models that we have provided them. We are very grateful to all the organizations that day after day trust in our technology and professionalism, because they provide us with the energy to keep innovating, to keep creating. 14

15 Project Daqing (China) In China, Dedalus has successfully established and interoperability platform that integrates the systems of hospital and health centers in the Daqing region. It arrives to 3 million citizens and 1,300 health centers. The project launched in August 2014, and has been managing since then more than 15 million of documents annually. Ministry of Public Health, MPS (Ecuador) Dedalus GS solution has been the chosen one to develop the MSP project in Ecuador, which consists of the implementation of an integrated IT solution at a national scale. In parallel, it also includes the implementation of an electronic health record system, with data from laboratories, image diagnostics and ERP. The scope of the project is of 150 health centers of different levels of care, and it uses our X1.V1 platform for information sharing. Clinic Anglo Americana (Perú) The Anglo Americana Clinic of Lima counted with the support of Dedalus GS in the implementation of our HIS. A center with more than 100 years of history that believes in new technologies and innovation for improving healthcare quality. This private clinic is one of the most important in Peru, and it is internationally well-known for having been certified by the JCI (Joint Commission International), whose mission is to improve the quality of healthcare. Clinic Las Lilas (Chile) MV Clinical selected Dedalus GS for the implementation of the Electronic Medical Record and its integration with existing information systems in Las Lilas. It has resulted in an improvement of clinical and administrative processes in managing users and/ or patients in ambulatory care, inpatient care, the surgical area or the emergency department. A strategic project that will project the Group to the forefront of information systems usage. Hospital Vimercate (Italy) Through the full digitization of all clinical processes, the Hospital de Vimercate has accomplished its goal: To become a paperless hospital, using electronic tools for 100% of its documentation. The system of the hospital uses Dedalus solution for its care processes, and through its vertical integration with other levels of the organization, it reached stage 6 on HIMSS EMRAM scale. Oncologic Institute Candiolo (Italy) The Oncology Institute of Candiolo is a private research center in cancer treatment, and it has become the first Italian center to receive recognition from HIMSS and achieve stage 6 on its EMRAM scale, which identifies the EHR integration level of hospitals. In Candiolo, our products are in charge of managing patients, medical records, drugs (prescription, preparation and administration), including oncologic treatment, and surgical area. 15

16 SPAIN VALENCIA. Headquarters Spain / Latin America Sorolla Center Building Avda. de las Cortes Valencianas, 58. 6th Floor. Phone: (+34) Fax: (+34)