QUALITY MANAGEMENT PLAN

Transcription

1 QUALITY MANAGEMENT PLAN Project Name EfW CHP Facility, North Yard, Devonport Project Number: C1005 Location: North Yard, Devonport Dockyard, Plymouth Approved by: Dated: Signed: KIER Project Manager Reviewed by: Dated: Signed: KIER (ENTER TITLE) Accepted by: Dated: Signed: Supervising Engineer QMP Issue 02 Page 1 of 11

2 Issue and Amendment Record Revision Number Date Description of Change Produced / Amended by 01 First Issue 02 Revised for comment QMP Issue 02 Page 2 of 11

3 Contents Section Title Page 1 - Introduction 1.1 Overview Definitions 4 2 Requirements 4 Management 3 Value Engineering 4 4 Stakeholder 4 Management 5 Assurance 5.1 Project Organisation 5 Management 5.2 Authorities and 5 Responsibilities 5.3 Risk Management Goals, Objectives and 6 Performance Monitoring 5.5 Review and Reporting Document Control Design and Design Control Operational Control Monitoring Inspection and Verification of 8 the Works 5.11 Non-Conformance 8 6 Site rules and 9 Emergency Procedures 7 Audit 9 8 Records 9 Appendices A Inspection & Test Plans 10 B Check Sheets Associated Documents Link Clients Pre Construction Information Construction Phase Plan Traffic Management Plan QMP Issue 02 Page 3 of 11

4 1. Introduction 1.1 Overview This plan should be read in conjunction with the Construction Phase Plan which provides the overall framework for the management of the project. The management of the construction of the new works will conform to the requirements of BS EN ISO 9001 Quality Management, BS EN ISO Environmental Management, BS OHSAS Management of Health and Safety and Kier Management Process Maps. This plan covers: Design Management and Control Quality Assurance. Quality Control This plan identifies the key interfaces, the allocation of responsibilities and the methods and controls to be applied. References to Standards, Codes of Practice, Client Company Procedures and Kier Company Processes are made where appropriate. These planned arrangements will enable Kier to clarify requirements, minimise risk and ensure that potential errors are identified and corrected. It is important for the success of the project that all staff working on it are aware of these arrangements. The site manager is responsible for advising and directing site personnel in order that those personnel understand and carry out their responsibilities diligently. Good communications are critical to the success of the project. The Kier Construction Quality and Environmental Manager is responsible for verifying the implementation of this plan via audit and surveillance activities. 1.2 Definitions Any acronym or abbreviation will be preceded by the word or words to which they apply in full. 2. Requirements Management The evolution of the project requirements will be documented in tender, meeting and review notes. 3. Value Engineering Where appropriate value management provides an opportunity for the project team to optimise value for money and performance within the design review processes. The provision of best value solutions is a key objective for Kier Construction. 4. Stakeholder Management Stakeholder Management is a thread which runs through the life cycle of all projects and will be essential if the smooth flow of information and timely approval of submissions is to be achieved. Stakeholder Management features in Requirements Management, Hazard Management, Value Engineering and the development of design and safety reports, to name but a few. The principle parties are set out in the Project Management Plan. QMP Issue 02 Page 4 of 11

5 5. Assurance Management 5.1 Project Organisation Organisational arrangements are set out in the Project Management Plan 5.2 Authorities and Responsibilities The nominated responsibilities for Quality on the project are: Company Quality Manager Quality Manager Commercial Manager Sub-contract Manager Quantity Surveyor Procurement - Buyer Document Controller Design Co-ordinator Nigel Weeks Nigel Weeks Tony Luntz Paul O Neill Rob Wotton Jan Macgregor TBC Dominic Primmer For each key individual on the project the following responsibilities will apply; a. Achievement of quality through performance of productive work and/or management of productive resources. b. Checking that design/production activities have been correctly performed by others c. Ensuring that the quality plan is effective through quality management review and audit QMP Issue 02 Page 5 of 11

6 5.3 Risk Management The identification of risks to the project with respect to quality, programme and costs and will be highlighted in:- i) The project risks register. ii) Variations in accordance with Engineers Orders. iii) Technical Queries in line with the TQ/RFI procedure. iv) Internal meetings and with sub-contractors v) Other meetings as required by MVV Umwelt, MVV O&M and Envi-con 5.4 Goals, Objectives and Performance Monitoring The project performance will be monitored in two main areas: i) Relationships with the Client and the Project Team (via customer satisfaction reports) ii) Construction activities - H&S, environment, cost, quality and progress. Progress against project targets established within the project business plan will be reported at weekly team meetings and in reports to the Sector Manager. (Refer also to Construction Process Map Lv3 Item ) 5.5 Review and Reporting The Project Manager will ensure that contract documents, including client requirements, relevant codes, standards, specifications and instructions issued are reviewed by KCL team members and sub-contractors. This will enable the project requirements to be adequately defined and documented, any changes recorded and documented, and the necessary resources/arrangements to be undertaken. The project team will hold weekly meetings, as a minimum, to review performance to date and to plan in detail the remaining activities. Minutes will be taken and actions required and completed recorded. Meetings and lines of communication will be established with all stakeholders to ensure aspirations are managed and requirements met. The Sector Manager will include details of this project in a monthly report and a 3- monthly forecast to the KCL board for contract review. Formal monthly review meetings take place on the Last Wednesday or Thursday of the month. 5.6 Document Control The KCL document control system will be set up, managed and maintained by the Document Controller with surveillance by the Project Manager and Q&E Manager to ensure that the system is operating correctly. MVV Umwelt has implemented their own collaborative online document control system ThinkProject which all parties must conform with. This is maintained by MVV Umwelt. There are two levels of access to ThinkProject:- 1.) Project Manager and/or document controller have full access and can upload documents onto ThinkProject. 2.) All other parties including suppliers will have view and download only access. QMP Issue 02 Page 6 of 11

7 ThinkProject web address = General Access Log in Details User Name = kieraccount Password = lysander02 All documents/drawings sent to MVV Umwelt and sub-contractors will be under cover of a letter or Document Transmittal Forms with unique identification. Obsolete drawings / documents will be marked superseded and kept in a separate file for record purposes and reference if required. The master files will be maintained / controlled by the Document Controller on the local server and regularly backed-up onto Kiernet. Hard copy files will be kept in agreed locations and will be readily identifiable. Changes to approved documents will be reviewed and approved in the same way as the original document and where possible by the same personnel or organisation. Issuers shall ensure that revised documents are clearly and positively identified to all appropriate organisations or persons in receipt of previous issues. The Project Manager will ensure that quality/ handover record packages are approved and forwarded to MVV Umwelt in accordance with an agreed handover process. 5.7 Design and Design Control (PM & ) Kier Construction design consultants will issue design control plans indicating their controls/checks and methodology for verification/validation of the design. Kier Construction and the design team will have continual dialogue and both formal and informal meetings to review the design development of temporary and permanent works elements. (See also Construction Phase Plan) A design change control procedure will be agreed and adhered to in accordance with MVV project manual and contract review procedure in Schedule Operational Control Operational control is primarily documented in method statements. Additional control may be provided by works procedures for a particular work aspect, the project needs in this respect will be determined by the Project Manager, in consultation with the project Quality Manager. 5.9 Monitoring Monitoring and measurements with respect to site operations will be taken to ensure that: Contract Conditions are being met; Objectives and targets are being met. Appropriate standards of care are being maintained with respect to the construction and protection of the works QMP Issue 02 Page 7 of 11

8 5.10 Inspection and Verification of the Works (Construction Process Map Lv3 Item ) Inspection and Testing Generally All works will require approval of Inspection and Test Plans (ITPs) prior to work commencing on site. These will be produced and provided by Kier staff and subcontractors and reviewed and approved by KCL before issuing to EnviCon for acceptance. KCL will issue approved ITP s to sub-contractors for compliance. Records of checks, inspections and tests will be maintained in accordance with the ITP and sign off of hold points demonstrated before works can proceed further. The inspection and test plan will indicate who will be responsible for approval of documents and key inspections. Materials testing will generally be carried out by a UKAS registered laboratory if any external testing is required. Load testing will be by a Lloyds registered company where appropriate. The Project Manager will ensure that the sub-contractors provide the required certification for all items for the permanent works and that these are incorporated into the master files. The control of material delivery and handling will be in accordance with Kier Construction process map Critical items shall be inspected on receipt and records kept. The Project Manager will ensure that timely snagging lists are prepared, with subcontractors where applicable, to ensure work is correctly completed. These lists will include reference to any outstanding Non-Conformance Reports (NCRs) / concession applications / TQs Inspection, Measuring and Test Equipment Site staff will maintain schedules of the equipment on site and calibration records will be maintained of the site checks carried out including control and calibration of survey& test equipment as set out in PM The consequences of measurements and tests made with equipment found to be out of calibration will be reviewed promptly by the Team Leader; any non-conforming items shall be reported Traceability Traceability will be maintained to relevant drawings, specifications, purchase orders, production batches, inspection and test records and delivery notes Non-Conformance All instances of non-compliant actions, damage or non-conforming product shall be reported. The NCR will detail the nature and cause of the non-compliance, the action (agreed) to rectify the issue and any further actions that are proposed to be taken to prevent recurrence. PM refers. QMP Issue 02 Page 8 of 11

9 6 Site Rules and Emergency Procedures 7 Audit All personnel will be briefed on the Site rules as part of the Inductions to the project. A copy of these rules will be posted in the Kier Site Management Office, Table Top Mountain, North Yard, Devonport Dockyard, Plymouth. The Project Manager will ensure that arrangements are in place to enable the continuation of the contracted works following a significant site emergency or should personnel with nominated responsibilities become unavailable (for example through ill health). Deputising arrangements will be briefed to the project team. Audit requirements will be determined by the Project Manager together with the company Q&E Manager, where appropriate the project will be included on the company audit schedule. 8 Records The records to be produced will be generated primarily from the ITPs and monitoring sheets. (See attached appendix A) The Project Manager will be responsible for ensuring that these plans are followed by KCL staff and sub-contractors and that the appropriate records and associated documents are produced and filed. A copy of all quality handover documentation is to be retained for a minimum of four years (or such longer period as may be determined by statutory or regulatory requirements or by direction from the client). QMP Issue 02 Page 9 of 11

10 APPENDIX A INSPECTION & TEST PLANS INSERTED UPON WORK COMMENCING QMP Issue 02 Page 10 of 11

11 APPENDIX B - CHECK LISTS INSERT A LIST OF CHECK SHEETS SELECTED FROM THE MAIN CHECK LIST INDEX ONCE PROJECT START DATE AND EXECUTION IS FINALISED. QMP Issue 02 Page 11 of 11