SCHOOL BUSINESS SERVICES

Size: px
Start display at page:

Download "SCHOOL BUSINESS SERVICES"

Transcription

1 SCHOOL BUSINESS SERVICES SBS is one of the UK s leading suppliers of education products and support services including Financial & Business Management, Management Information Systems (SIMS) and ICT. Whether you are looking for full management services, consultancy and advice, health checks and training, or support with procurement, SBS can help. All products and services are managed and delivered by teams that have a wealth of experience and an excellent reputation within the education arena, so providing a trusted partner to manage these critical requirements and allowing schools to focus on teaching and learning. How SBS can help you 4 5 Year Business Planning with Salary and Budget Monitoring 4 Academy Conversion 4 Asset Management 4 Audio Visual and Touch Technology 4 Bursary, Responsible Officer, and School Business Manager Services 4 Finance Consultancy and Systems Training 4 Finance, ICT and SIMS health checks 4 Free School Services 4 Health and Safety Audits 4 HR & Payroll 4 ICT Project Management and Procurement 4 ICT Telephone and Remote Support 4 Online Data Backup and Disaster Recovery 4 SIMS Support and Training 4 Whole School Business Management By sourcing an extensive range of products and services; including SBS Online, a unique online budget planning and monitoring tool; SBS can be the one stop shop for all schools. SBS offers a range of services such as asset management, health and safety, HR, and Payroll via trusted partners and colleagues. Extensive experience and specialist knowledge gives SBS customers an unrivalled quality of effective school management support and outstanding value for money. The essential basis of the company culture is one of dedicated partnership and trust, both internally and externally. SBS understands that each school is unique and as such, services are tailored to the individual needs of each school; the SBS technical, operational and commercial initiatives are driven by the developing needs of our customers. 1

2 Why Choose SBS? Flexibility Whatever your requirement, any combination of service levels and contract lengths are adapted specifically for you. Unrivalled experience No obligation consultation SBS has a vast array of education service experience in a diverse range of roles and responsibilities the team really understand what you re going through. Contact us on Outstanding Team Commitment to service excellence, trust, and going the extra mile are the first qualities SBS looks for in a new team member. A strong team ethic, harnessed by a management team that has both acted as consultants and worked in many education establishments themselves, allows ongoing mentoring and development. Complete Service Offering It is rare to find a company of this size offering Finance & Business, SIMS & ICT under one roof, yet the customised service levels offered by SBS is unique. If you need a service that s not currently available, SBS will endeavour to find a trusted partner to work with you. 2 FINANCE AND BUSINESS SBS Finance and Business Services provides an experienced team of consultants and bursars who deliver a range of support packages to suit your needs. SBS keeps abreast of important changes and reforms in schools funding, whilst providing support and training to allow you to achieve the best value from your resources at all times. Flexible and bespoke packages are available to include onsite visits and telephone helpdesk; these provide you with the essential finance and business advice and support services you need. Our consultants are trained to deliver strategic assistance where needed, enabling you to make effective decisions and efficiency savings where possible. An allocated SBS consultant, working in partnership with you, will help you to investigate any important tasks, processes or issues that may arise within your school s administration. This will ensure you get the best use of your resources and underpin the success of your school. SBS offers professional adhoc services as and when you need them for finance systems training, implementing system databases, policy documentation production and fundraising bid writing. If you need a Bursar or School Business Manager service instead of recruiting full time positions, SBS can provide experienced and cost-effective consultants for your school financial management. 4 Corero, FMS, PS Financials, RM & many more support services 4 Financial health checks 4 Budget, salary and business planning software 4 Advice, training and implementation of new finance systems 4 Bid writing 4 School Business Manager and Bursary services 4 Governor meeting attendance 4 Assistance with Ofsted reports 4 Audit compliance 4 Onsite visits and telephone support

3 FINANCE SBS ONLINE SBS ONLINE SBS has developed a unique, completely browser based, secure 5 year business planning tool for schools which incorporates the School Development Plan, Budget Planning, Salary and Budget Monitoring SBS Online has been created to meet the changing needs of school development, planning and strategic monitoring. It meets all Financial Management Standards and allows interaction between the Local Authority, Governance, Leadership and Finance Management. At SBS we strongly believe in the need to monitor your business plan throughout the year; SBS Online provides schools with a 1, 3 or 5 year budget reporting functionality. 4 Full 5 Year Budget Planning 4 Integral School Development Planning module 4 Integral Salary and Budget Monitoring modules 4 Browser based upgrades installed automatically 4 Multiple user accounts with varying user access rights 4 Automatic data change into new financial year 4 Telephone and remote technical support 3

4 Management Information Systems - MIS (SIMS) The SIMS service from SBS provides expert educational consultants, including ex-deputy Headteachers, teachers and SIMS educational specialists, who build caring, trusted relationships with schools, providing consultancy and training to manage pupil and staff information. SBS offers timely scheduled visits to provide SIMS skills, hints & tips and knowledge, ensuring that support for particular needs throughout the year are met. You can rely on SBS to provide the support just when it s needed on a variety of Management Information Systems, including SIMS.net, Integris G2 and Pearson E1. This can even include a shoulder to cry on if things go wrong! And then, most importantly, help you to put it right. Onsite visits from your individual, fully accredited and highly experienced consultant, with telephone helpdesk and remote support services and regular newsletters ensures you maxisimse the capabilities of your school data system. If you 4 Hosted SIMS solutions 4 SIMS system health checks 4 Advice, training, implementation and conversion of new SIMS systems 4 End of year processing 4 Assistance with census reports 4 Regular training sessions & product news 4 Onsite visits, remote and telephone support need support with end of year processing, system conversion, building timesheets, preparing census reports, or even Microsoft Office training, SBS is on hand to help you. All SBS customers are helped by adding value and development in their use of SIMS which, in turn, will save time and aid teaching and learning. SBS can help with the writing of the SIMS section of the school development plan required by Ofsted. Consistent proof of value for money and overall the best choice for support and consultancy for SIMS is supported by numerous customer testimonials. 4

5 MIS ICT Information Communication Technology - ICT The SBS ICT team provide an outstanding, dynamic, and flexible ICT support service to cater for every one of your school s technological needs. Across the board ICT support services, from the smallest fix to the largest project, will work to support your school s educational needs. Bespoke project solutions, ICT infrastructure development plans suited to your budget, and routine health checks will keep you abreast of the latest technology developments. SBS can help you with cost-effective leasing and procurement on a wide range of equipment and networking solutions, including interactive whiteboards, projectors and touch screen technology, plus advice and purchasing of school software licensing. Internet security software and hardware reviews, including firewall security and data backup, can be added to your service levels at any time. If you need training on any ICT elements, SBS can provide one to one or classroom programmes with experienced instructors; SBS is already involved in inset day ICT inductions for teachers and school administration staff. Internet security software and hardware reviews, including firewall security and data backup, can be added to your service levels at any time. If you need training on any ICT elements, SBS can provide one to one or classroom programmes. 4 Project management 4 Procurement and leasing 4 Internet security 4 Data backup and recovery 4 Server virtualisation 4 Training 4 Web design 4 Onsite visits, helpdesk and remote support 5

6 ACADEMIES AND FREE SCHOOLS Academy Conversions SBS offers you an independent view based on factual information to allow you and your governing body to make the correct decision for your school before, during, and after you move to Academy status. Extensive experience and specialist knowledge gives customers an unrivalled quality of effective school management support and outstanding value for money. SBS Academy Conversion Services include; 4 LACSEG Calculation 4 Analysis of Section 251 funding 4 Cost Benefit Analysis Report 4 Impartial Academy funding advice 4 Financial system advice and implementation 4 Responsible Officer services 4 Academy financial support Free Schools SBS has been involved with the very first Free Schools, helping establish credible financial plans to ensure the school can work from a financial perspective. Support services are designed to allow proposing groups to focus on the job of ensuring the education, admissions and other fundamental requirements, including the finances and systems to run any school, are given the priority they need. SBS provide the back office services for a school that includes; 4 SBS Online financial budget planning and monitoring software 4 Procurement of the Finance and SIMS systems, including complete installation and training for existing and new staff 4 Procurement of service contracts for both preand post-opening phase 4 Implementation of policies and procedures as recommended in the schools financial guidelines 4 Recruitment of key support staff and regular communication with stakeholders 4 Procurement of payroll and HR system 4 Education asset management SBS Online Budget Planning software has helped Business Managers manage their budgets effectively and allowed them the flexibility to plan for scenarios, new staff, and many, many changes to scope and budget. 6

7 ACADEMIES AND FREE SCHOOLS OTHER SBS SERVICES BROUGHT TO YOU BY SBS SBS has teamed up with trusted partners to bring you further products outside of the standard managed services portfolio. If you re looking for help with something not mentioned in this guide, SBS will endeavour to find it for you. SBS Payroll is a fully managed online solution delivering cost-effective and best value service to customers. Legal compliance throughout Human Resources will cover contracts, handbooks, procedures and employee relations. Manage your Health & Safety with audits, risk assessments and disability plans so you can concentrate on teaching and learning. Secure and recover your admin and curriculum data with a truly tailored Online Backup solution. Track and manage your school inventory with online Education Asset Manager; an end to huge lists and spreadsheets! SBS can offer advice, solutions and support for Online Safety, Audio Visual, Touch Screen Displays, Protected Data Storage, CCTV, Mac Integration, and much, much more. powered by 7

8 The one stop shop for all your needs 4 Financial & Business Management 4 Management Information Systems (MIS/SIMS) 4 ICT 4 Academy Conversion 4 SBS Online Budget Planning and Monitoring 4 Asset Management 4 Bursarial Support 4 Free School Support 4 Health and Safety 4 HR and Payroll 4 Online Data Backup 4 Procurement 4 Project Management 4 School Business Management Follow us 13 Fleetsbridge Business Centre, Upton Road, Poole, Dorset BH15 2PG Helpdesk: Fax: sales@schoolbusinessservices.co.uk Providing the freedom to teach

School Business Services. Providing the freedom to teach

School Business Services. Providing the freedom to teach School Business Services Providing the freedom to teach Mission Statement School Business Services is one of the UK s leading providers of Professional Services to the education sector. The wealth of experience

More information

SIMS Support Service. What we offer. Benefits to your school

SIMS Support Service. What we offer. Benefits to your school 52 SIMS Support Service Our SIMS Support Service includes access to our dedicated and experienced accredited service desk for advice and guidance on Core SIMS.net modules, software upgrades and ad hoc

More information

EasiPC Helpdesk. What is ITIL? m. 28 Charter Gate, Northampton, NN3 6QB e. helpdesk@easipc.co.uk t. 01604 286682

EasiPC Helpdesk. What is ITIL? m. 28 Charter Gate, Northampton, NN3 6QB e. helpdesk@easipc.co.uk t. 01604 286682 EasiPC Helpdesk A different approach to supporting your school EasiPC currently provides class leading ICT support to schools and academies across Northamptonshire and beyond. To complement our growing

More information

Secondary School 1/04/2015. ICT Service Specification by: Andrea Warburton ONE IT SERVICES AND SOLUTIONS

Secondary School 1/04/2015. ICT Service Specification by: Andrea Warburton ONE IT SERVICES AND SOLUTIONS 1/04/2015 Secondary School ICT Service Specification by: 1 Andrea Warburton ONE IT SERVICES AND SOLUTIONS SERVICE SPECIFICATION One IT Services and Solutions offer a one stop shop ICT support service,

More information

Admin ICT Support Service

Admin ICT Support Service Your Support Level With over 20 years experience in ing SIMS and over 3000 schools ed direct by Capita, we understand your needs, enabling us to deliver a personal service. You will receive regular communications,

More information

Autumn 2013. which requires an ID and password to gain access.

Autumn 2013. which requires an ID and password to gain access. Autumn 2013 From Monday 28 October our new telephone contact details are: Service Desk: 0300 065 8888 Sales & Enquires: 0300 065 8800 We are changing our telephone numbers from Monday 28 October 2013 to

More information

Technical Services. Making technology work for schools

Technical Services. Making technology work for schools Technical Services Making technology work for schools Why Choose MGL? Our partnership with MGL has been of the highest quality. The professionalism and enthusiasm of MGL's staff is a revelation for those

More information

Service Specification. ICT Support 2014/2015

Service Specification. ICT Support 2014/2015 Service Specification ICT Support 2014/2015 1 Contents: ICT Service Specification... 3 Contract Options... 3 Additional Consultancy Days... 5 ICT Projects... 5 Service Desk Service... 7 Service Desk Priority

More information

How SIMS helps... What every primary school leader needs to know about SIMS. helping schools inspire

How SIMS helps... What every primary school leader needs to know about SIMS. helping schools inspire What every primary school leader needs to know about SIMS helping schools inspire SIMS offers much more than a world-class management information system - we help schools inspire. We ve worked alongside

More information

Scheduled Onsite Technician Support. Fully scalable onsite technical support services for the UK education sector.

Scheduled Onsite Technician Support. Fully scalable onsite technical support services for the UK education sector. Scheduled Onsite Technician Support. Fully scalable onsite technical support services for the UK education sector. Scheduled onsite technician support for schools. Our ICT provides a scheduled onsite technician

More information

ICT Manager Support. Complementing the skillset of your schools internal ICT function.

ICT Manager Support. Complementing the skillset of your schools internal ICT function. ICT Manager Support. Complementing the skillset of your schools internal ICT function. Introducing ICT Manager Support. Our ICT continues to work in partnership with a growing number of schools that require

More information

Cloud Consultancy for Schools. Professional Cloud Adoption Consultancy services for the UK education sector.

Cloud Consultancy for Schools. Professional Cloud Adoption Consultancy services for the UK education sector. Cloud Consultancy for Schools. Professional Cloud Adoption Consultancy services for the UK education sector. Introduction. As schools continue to embrace cloud computing throughout 2015, the number of

More information

ICT Strategy Consulting Services for Schools. Helping schools to establish a clear vision for ICT.

ICT Strategy Consulting Services for Schools. Helping schools to establish a clear vision for ICT. ICT Strategy Consulting Services for Schools. Helping schools to establish a clear vision for ICT. ICT Strategy Consulting Services for Schools. ICT has transformed the way that children learn and teachers

More information

T H E E D U C A T I O N C L O U D. Freedom... a true Cloud based solution for education!

T H E E D U C A T I O N C L O U D. Freedom... a true Cloud based solution for education! T H E E D U C A T I O N C L O U D Freedom... a true Cloud based solution for education! Contents T H E E D U C A T I O N C L O U D What is Freedom? 04 Freedom... a Cloud based solution for education! High

More information

The following servicesare available via the ICT trading account :

The following servicesare available via the ICT trading account : The s Offered Managed s Licences The following servicesare available via the ICT trading account : Admin Support including SIMS Support Curriculum Support Apple Mac Support Apple Mac Support + Curriculum

More information

Remote Network Monitoring. A specialist remote network infrastructure monitoring solution for the UK education sector.

Remote Network Monitoring. A specialist remote network infrastructure monitoring solution for the UK education sector. Remote Network Monitoring. A specialist remote network infrastructure monitoring solution for the UK education sector. Keeping a watchful eye over your schools network infrastructure. Our ICT introduces

More information

Alan O Coy Service Manager 01823 357420 (Customer Coordinator) adocoy@somerset.gov.uk

Alan O Coy Service Manager 01823 357420 (Customer Coordinator) adocoy@somerset.gov.uk Somerset Services to Education Providers 2015-2016 SOUTHWEST ONE TECHNOLOGY SERVICES Service Provider: Southwest One Service Category: Academy Schools - Chargeable Contact: Alan O Coy Service Manager 01823

More information

Tailored ICT Solutions for Schools

Tailored ICT Solutions for Schools Tailored ICT Solutions for Schools www.viglen.co.uk/school We see ICT as an enabler for teaching and learning in a modern and progressive curriculum. Our solutions give schools the confidence to focus

More information

Other Scomis Quotations 1 st April 2015 until 31 st March 2016

Other Scomis Quotations 1 st April 2015 until 31 st March 2016 Other Scomis Quotations 1 st April 2015 until 31 st March 2016 1. SIMS Remote Upgrade Service This installation service involves the implementation by Scomis of each SIMS upgrade onto the Customer's ICT

More information

Connectivity solutions from RM Education

Connectivity solutions from RM Education Connectivity solutions from Nowadays, fast, reliable broadband is essential It s time to change. In today s school the Internet is being used more than ever for teaching and learning. It has unlocked countless

More information

School Admin Network Support. Specialist telephone, remote and scheduled onsite support for the school admin network.

School Admin Network Support. Specialist telephone, remote and scheduled onsite support for the school admin network. School Admin Network Support. Specialist telephone, remote and scheduled onsite support for the school admin network. Introducing school admin network support. In addition to our scheduled onsite technical

More information

Tailored ICT Solutions for Schools

Tailored ICT Solutions for Schools SCH ICT Solutions Brochure 2010-12:SCH ICT Solutions Brochure 2010-12 07/01/2011 14:58 Page 1 Tailored ICT Solutions for Schools www.viglen.co.uk/school SCH ICT Solutions Brochure 2010-12:SCH ICT Solutions

More information

mybpos are a leading provider of business support services based in the UK

mybpos are a leading provider of business support services based in the UK mybpos are a leading provider of business support services based in the UK 1 Introduction to mybpos 2 Services 3 Workforce Management 4 Payroll 5 Contractor Pool 6 Relocation 7 Contractors 8 IT Support

More information

Providing a quality IT Support & Consultancy service in the South East

Providing a quality IT Support & Consultancy service in the South East Providing a quality IT Support & Consultancy service in the South East At M2 Computing, we provide flexible, affordable IT consultancy and systems support across the South East. With a proven track record

More information

Karen Winter Service Manager Schools and Traded Services 01823 355267 KWinter@somerset.gov.uk

Karen Winter Service Manager Schools and Traded Services 01823 355267 KWinter@somerset.gov.uk Somerset Services to Education Providers 2014-2015 SOUTHWEST ONE TECHNOLOGY SERVICES Service Provider: Southwest One Service Category: Academy Schools - Chargeable Contact: Karen Winter Service Manager

More information

Mobile Device Management. Simplified centralised Mobile Device Management solutions for the UK education sector.

Mobile Device Management. Simplified centralised Mobile Device Management solutions for the UK education sector. Mobile Device Management. Simplified centralised Mobile Device Management solutions for the UK education sector. Mobile Device Management. The use of mobile technology in the classroom has increased exponentially

More information

Support & Field Services

Support & Field Services Support & Field Services The Right Engineer, In the Right Place, With the Right Skills, At the Right Time, With the Right Parts 2 At, we work with a wide range of customers across the UK delivering flexible

More information

The Number 1 online MIS in the UK

The Number 1 online MIS in the UK The Number 1 online MIS in the UK 01 Introduction About RM Education For 40 years RM Education has worked with schools to develop an extensive range of innovative and awardwinning products and services

More information

School Connectivity Services Updata

School Connectivity Services Updata Schools Connectivity Services Updata is a leading provider of IT services, support and solutions for schools, working in partnership with over 3000 schools, academies and local authorities to support their

More information

Retail Services. 2015 Dorset Software. All rights reserved.

Retail Services. 2015 Dorset Software. All rights reserved. Contact Us About Dorset Software Our work has assisted many retail organisations to meet and exceed their goals. A member of our account management team is waiting to take your call, offering experience-led

More information

Salary: 45,000-50,000

Salary: 45,000-50,000 JOB DESCRIPTION: Responsible to: Purpose of the Post: Business Support Manager Principal Business Support Manager Holds a key post of responsibility within the UTC. Reporting directly to the Principal,

More information

allchoice We are XMA. Empowering employee device choice within the workplace

allchoice We are XMA. Empowering employee device choice within the workplace allchoice Empowering employee device choice within the workplace We are XMA. We are XMA. We deliver innovative IT solutions that enhance how people learn, teach, govern, deliver healthcare and do business.

More information

Microsoft Office 365 for Education. Professional services for schools that are looking to adopt Microsoft Office 365.

Microsoft Office 365 for Education. Professional services for schools that are looking to adopt Microsoft Office 365. Microsoft Office 365 for Education. Professional services for schools that are looking to adopt Microsoft Office 365. What is Microsoft Office 365 for Education? Microsoft Office 365 for Education is a

More information

Microsoft Software Licensing for Schools. Helping schools to circumvent the complexities of Microsoft Education Licensing.

Microsoft Software Licensing for Schools. Helping schools to circumvent the complexities of Microsoft Education Licensing. Microsoft Software Licensing for Schools. Helping schools to circumvent the complexities of Microsoft Education Licensing. Microsoft Software Licensing. As a Microsoft Authorised Education Reseller and

More information

Administration, SIMS & Finance Professional Development

Administration, SIMS & Finance Professional Development Administration, SIMS & Finance Professional Development Our centrally based programme of courses and conferences is intended to support continuing professional development for schools and the education

More information

SYSTEMS ANALYST (INTEGRATION & DEVELOPMENT) BASED IN C2K CENTRE, BELFAST

SYSTEMS ANALYST (INTEGRATION & DEVELOPMENT) BASED IN C2K CENTRE, BELFAST Chief Executive Gavin Boyd SYSTEMS ANALYST (INTEGRATION & DEVELOPMENT) BASED IN C2K CENTRE, BELFAST (Required until 31 March 2016 with possible extension to a maximum of 12 months duration) Disclosure

More information

G Cloud Services Definition Document. Property Management Service. Invigilatis Limited. Contents. Pages. Invigilatis Applications 1.

G Cloud Services Definition Document. Property Management Service. Invigilatis Limited. Contents. Pages. Invigilatis Applications 1. G Cloud Services Definition Document Property Management Service Invigilatis Limited Contents Pages Invigilatis Applications 1 Modules 2 Business Intelligence 3 Service Definition 4-6 Service Levels Access

More information

Warter CE Primary School Job Specification. Post Title : School Business Manager

Warter CE Primary School Job Specification. Post Title : School Business Manager Warter CE Primary School Job Specification Post Title : School Business Manager Reporting to: Head Teacher Location: Warter CE Primary Scale: Point 28 1. Main Purpose of the Job (This will explain why

More information

at Marlborough School

at Marlborough School Marlborough School e-safety is really important to our school so the NCI solution and their support have been invaluable to us. From a teaching point of view, it is now quick and easy to access online

More information

System leadership prospectus

System leadership prospectus Inspiring leaders to improve children s lives Schools and academies System leadership prospectus Resource Contents 1. Introduction...3 2. Specialist leaders of education...5 3. Local leaders of education...6

More information

Guardian365. Managed IT Support Services Suite

Guardian365. Managed IT Support Services Suite Guardian365 Managed IT Support Services Suite What will you get from us? Award Winning Team Deloitte Best Managed Company in 2015. Ranked in the Top 3 globally for Best Managed Service Desk by the Service

More information

ICT Education Support from Interm IT (Essex)

ICT Education Support from Interm IT (Essex) ICT Education Support from Interm IT (Essex) ICT Support Solutions ICT Hardware & Software BYOD for Schools Interactive Whiteboards Interactive Display Screens Wireless ICT Network Solutions Cost effective

More information

Freedom... a true Cloud Based solution for education!

Freedom... a true Cloud Based solution for education! Freedom... a true Cloud Based solution for education! CONTENTS What is Freedom? Focus on Learning Keeping it Simple Freedom Elements Freedom Access Freedom Services 05 07 09 11 13 15 Freedom... a Cloud

More information

Our School Backup A trusted, safe and secure remote backup solution for the UK education sector.

Our School Backup A trusted, safe and secure remote backup solution for the UK education sector. Our School Backup A trusted, safe and secure remote backup solution for the UK education sector. A trusted, safe and secure remote data backup solution for schools. Our ICT presents Our School Backup,

More information

Making IT simple. Relax. You re in expert hands.

Making IT simple. Relax. You re in expert hands. Making IT simple Relax. You re in expert hands. Welcome to Ability IT support At Ability IT, we re incredibly passionate about Information Technology. We re also incredibly passionate about providing a

More information

Wireless Networking Solutions for Schools. Assisting schools with the implementation of a trusted safe and secure wireless network.

Wireless Networking Solutions for Schools. Assisting schools with the implementation of a trusted safe and secure wireless network. Wireless Networking Solutions for Schools. Assisting schools with the implementation of a trusted safe and secure wireless network. Wireless networking for schools. As an accredited Ruckus Wireless Partner,

More information

Certificate of School Business Management

Certificate of School Business Management Certificate of School Business Management This document provides additional information about each module of the programme to assist prospective applicants. DEVELOPMENT MODULES DM1: Understanding School

More information

Datacentre Studley. Dedicated managed environment for mission critical services. Six Degrees Group www.6dg.co.uk

Datacentre Studley. Dedicated managed environment for mission critical services. Six Degrees Group www.6dg.co.uk Dedicated managed environment for mission critical services www.6dg.co.uk Our datacentres are the core of our business. At we own and manage 30,000 square feet of highly available, geographically diverse

More information

JOB DESCRIPTION. Head of Information and Communication Technology

JOB DESCRIPTION. Head of Information and Communication Technology JOB DESCRIPTION Job Title Reports to Management Responsibility Head of Information and Communication Technology Chief Operating Officer Senior IT Officer, IT Intern Grade & Level 2A.2 Department Description

More information

I.T. Security Specialists. Cyber Security Solutions and Services. Caretower Corporate Brochure 2015 1

I.T. Security Specialists. Cyber Security Solutions and Services. Caretower Corporate Brochure 2015 1 I.T. Security Specialists Cyber Security Solutions and Services Caretower Corporate Brochure 2015 1 about us As an independent IT security specialist, with over 17 years experience, we provide tailored

More information

School IT Systems Support Newsletter - Spring 2013

School IT Systems Support Newsletter - Spring 2013 School IT Systems Support Newsletter - Spring 2013 Part of Standards and School Effectiveness Microsoft Windows XP and Server 2003 - URGENT The SIMS Autumn 2013 release will not be supported by Capita

More information

b. Contact for contract issues/requests (Including billing)

b. Contact for contract issues/requests (Including billing) 1. Responsibilities of the customer a. Appointed contact(s) The customer is required to provide a named contact with E-Mail address and phone contact for each of the following roles (they can be the same

More information

NVIRON SUPPORT SERVICES OVERVIEW

NVIRON SUPPORT SERVICES OVERVIEW NVIRON SUPPORT SERVICES OVERVIEW NVIRON SUPPORT SERVICES OVERVIEW SERVICES TO MEET EVERY REQUIREMENT Nviron support services are designed to minimise the cost of running your IT infrastructure and help

More information

Clear Innovation Sectors & Divisions

Clear Innovation Sectors & Divisions Clear Innovation Sectors & Divisions An Introduction to Centerprise International Centerprise International Ltd, Hampshire International Business Park, Lime Tree Way, Basingstoke, Hampshire, RG24 8GQ 01256

More information

Villiers High School ICT Department Job Description

Villiers High School ICT Department Job Description Villiers High School ICT Department Job Description Position Title: Responsible To: Salary: IT Manager Head of ICT (Curriculum) TBC General Function The IT Manager is responsible for ensuring the school

More information

Schools finance 2014-15 Schools Finance 2015-16

Schools finance 2014-15 Schools Finance 2015-16 By the public sector, for the public sector Schools finance 2014-15 Schools Finance 2015-16 www.lgss.co.uk Dear Colleague In the current economic climate and with the expectation on schools to achieve

More information

Advice on how schools can connect into their servers remotely

Advice on how schools can connect into their servers remotely Advice on how schools can connect into their servers remotely Steve Prentice Ian Gover elearning and Information Management Support Services for Education elimadmin@somerset.gov.uk 1 Scenario You want

More information

System leadership prospectus

System leadership prospectus System leadership prospectus Contents Introduction 3 Specialist leaders of education 4 Local leaders of education 5 National leaders of education and national support schools 6 National leaders of governance

More information

Performance Management 2012/ 13: Quarter 4

Performance Management 2012/ 13: Quarter 4 Performance Management 2012/ 13: Quarter 4 Policy and Resources Committee Chief Executive Director of Finance and Corporate Resources Director of Social and Community Services Director of Technical Services

More information

G-CLOUD IIII FRAMEWORK SERVICE DEFINITION: SCHOOLS HOSTED SERVICE FOR SIMS

G-CLOUD IIII FRAMEWORK SERVICE DEFINITION: SCHOOLS HOSTED SERVICE FOR SIMS G-CLOUD IIII FRAMEWORK SERVICE DEFINITION: SCHOOLS HOSTED SERVICE FOR SIMS Capita Division / Supplier: Service Name: Capita Business Services Ltd SIMS OVERVIEW OF THE SERVICE The hosted service for SIMS

More information

Schools ICT Support Service (SITSS) Service Level Agreement 2014/15

Schools ICT Support Service (SITSS) Service Level Agreement 2014/15 Schools ICT Support Service (SITSS) Service Level Agreement 2014/15 CONTENTS CONTENTS... 2 1 PRINCIPLES OF THE AREEMENT... 3 1.1 Service Desk... 4 1.2 Remote Support... 4 1.3 Training... 5 1.4 Procurement...

More information

Sector-leading support and in-depth expert knowledge

Sector-leading support and in-depth expert knowledge servicedesk on demand Comprehensive, expertly-managed support services from Axonex that provide flexible and reliable solutions tailored to meet any of your IT infrastructure requirements or challenges.

More information

INFORMATION TECHNOLOGY & MEDIA SERVICES

INFORMATION TECHNOLOGY & MEDIA SERVICES INFORMATION TECHNOLOGY & MEDIA SERVICES Head of IT Operations Permanent, Full-time Grade SENIOR STAFF: Salary to be determined by the Vice Chancellor De Montfort University is home to more than 27,000

More information

10 things you should look for. Choosing HR software

10 things you should look for. Choosing HR software 10 things you should look for Choosing HR software Introduction Selecting a new piece of HR software can be a daunting task. There s a lot to think about. At the end of the day, the chosen software won

More information

Intacore Managed IT Services

Intacore Managed IT Services Intacore Managed IT Services Reduced downtime through Proactive Managed IT Services 2 SOLUTIONS TO SUIT BUSINESSES OF ALL SHAPES AND SIZES Intacore s managed IT services prides itself on building excellent

More information

The PrimarySite Essential Guide to School Websites. primarysite.net

The PrimarySite Essential Guide to School Websites. primarysite.net The PrimarySite Essential Guide to School Websites Introduction and Contents PrimarySite is the UK s largest provider of websites to UK primary schools. Founded by a teacher in 2002, we understand schools

More information

The Pure Data Group Services Portfolio Introducing the Purists!

The Pure Data Group Services Portfolio Introducing the Purists! The Pure Data Group Services Portfolio Introducing the Purists! Our customer centric business model After 5 months of hard work we completed the installation of the new equipment across all our 138 Pearson-owned

More information

Guide to Evaluated Grades for School Support Staff Jobs

Guide to Evaluated Grades for School Support Staff Jobs Guide to Evaluated Grades for School Support Staff Jobs It is important to grade jobs appropriately to maintain morale among colleagues and to avoid unnecessary expenditure of school budgets, loss of valued

More information

G Cloud Services Definition Document. Compliance Service. Invigilatis Limited. Contents. Pages. Invigilatis Applications 1.

G Cloud Services Definition Document. Compliance Service. Invigilatis Limited. Contents. Pages. Invigilatis Applications 1. G Cloud Services Definition Document Compliance Service Invigilatis Limited Contents Pages Invigilatis Applications 1 Modules 2 Business Intelligence 3 Service Definition 4-6 Service Levels Access Upgrades

More information

THE PERSONAL SERVICE FOR IT

THE PERSONAL SERVICE FOR IT WHO WE WORK WITH THE PERSONAL SERVICE FOR IT bluelogic.co.uk info@bluelogic.co.uk +44 (0) 113 273 9040 Blue Logic Computer Systems Ltd, Bramley Grange, Skeltons Lane, Thorner, Leeds, LS14 3DW welcome to

More information

Service Definition MMaaS Mobile Device Management. G- Cloud VII. Service Definition Nine23 MMaaS Mobile Device Management

Service Definition MMaaS Mobile Device Management. G- Cloud VII. Service Definition Nine23 MMaaS Mobile Device Management Service Definition MMaaS Mobile Device Management G- Cloud VII 1 Table of Contents 1 SERVICE MMAAS MOBILE DEVICE MANAGEMENT... 3 1.1 OVERVIEW NINE23... 3 1.2 SERVICE SUMMARY MMAAS MOBILE DEVICE MANAGEMENT...

More information

Easily recover individual files or full disaster restores. Your data will be there when you need it - it s ready to restore. Install it and forget it

Easily recover individual files or full disaster restores. Your data will be there when you need it - it s ready to restore. Install it and forget it ServaStor Overview ServaStor is an automated, offsite backup and disaster recovery service that securely protects your business-critical data easily and cost-effectively. ServaStor substantially reduces

More information

Debt Recovery Specialists

Debt Recovery Specialists The right people The right processes The right customer experience Debt Recovery Specialists With UK debt collection agencies collecting 1.75 billion in 2014, it s clear that outsourcing your debt recovery

More information

Customer Guide Helpdesk & Product Support. [Customer Name] www.four.co.uk Page 1 of 13

Customer Guide Helpdesk & Product Support. [Customer Name] www.four.co.uk Page 1 of 13 Customer Guide Helpdesk & Product Support [Customer Name] www.four.co.uk Page 1 of 13 Table of Contents HELP DESK AND PRODUCT SUPPORT SUMMARY... 3 1 FOUR HELP DESK STRUCTURE AND CALL ESCALATION... 6 2

More information

Safeguarding. Chapel Road School

Safeguarding. Chapel Road School Specialist School for Communication and Interaction Safeguarding At Chapel Road School Designated Safeguarding Officers (DSO) Karin Heap Julie Montagner Wendy Callow Headteacher Assistant Head outreach

More information

24 Hour Telephone Answering Services A reliable service, ensuring you never miss a call. Specialist Call Handling Since 1998

24 Hour Telephone Answering Services A reliable service, ensuring you never miss a call. Specialist Call Handling Since 1998 24 Hour Telephone Answering Services A reliable service, ensuring you never miss a call Specialist Call Handling Since 1998 A credible partner, to help maintain your reputation Since 1998 CallCare have

More information

Stanley Primary School Business Manager

Stanley Primary School Business Manager Stanley Primary School Business Manager Summary Stanley Primary School is a large and growing school based in Teddington, Middlesex. The school was formed from separate infant and junior schools. in September

More information

How SIMS helps... What every secondary school leader needs to know about SIMS

How SIMS helps... What every secondary school leader needs to know about SIMS How SIMS helps... What every secondary school leader needs to know about SIMS How SIMS helps... SIMS offers much more than a world-class management information system - we help schools inspire. We ve worked

More information

The Perfect Host How Hosted Services can save you time and money

The Perfect Host How Hosted Services can save you time and money The Perfect Host How can save you time and money An Introduction to Information Technology has become increasingly important within the legal market and firms and chambers are under increasing pressure

More information

Your Guide to Navigating the Cloud. www.ukcloudalliance.co.uk

Your Guide to Navigating the Cloud. www.ukcloudalliance.co.uk Your Guide to Navigating the Cloud www.ukcloudalliance.co.uk 0800 138 4443 Sharing knowledge, ideas and innovation Welcome to the UK Cloud Alliance. Medium sized UK companies tell us they want the best

More information

Schools Connectivity Services

Schools Connectivity Services Schools Connectivity Services Updata is a leading provider of IT services, support and solutions for schools; working in partnership with over 3000 schools, academies and local authorities to support their

More information

YOUR ACADEMY TRUST SUPPORTING YOU TO GROW LET US HELP YO WELCOMEUA NEW MEMBER INTO YOUR ACADEMY CHAIN

YOUR ACADEMY TRUST SUPPORTING YOU TO GROW LET US HELP YO WELCOMEUA NEW MEMBER INTO YOUR ACADEMY CHAIN SUPPORTING YOU TO GROW YOUR ACADEMY TRUST For existing academy chains or trusts inviting a new school or academy to join LET US HELP YO WELCOMEUA NEW MEMBER INTO YOUR ACADEMY CHAIN academies package existing

More information

SERVICE DEFINITION CYBER SECURITY SERVICES CONTENTS

SERVICE DEFINITION CYBER SECURITY SERVICES CONTENTS SERVICE DEFINITION CYBER SECURITY SERVICES CONTENTS Cyber Security Overview About FDM Management Structure Relating to this Offering Your Responsibilities Other Key Points Relating to this Offering SFIA

More information

Enterprise Technology Vendor Service

Enterprise Technology Vendor Service Enterprise Technology Vendor Service E-SPIN's provide full range of Enterprise Technology Vendor Services, from routine ICT technology product (hardware, software, consumables) procurement, to software

More information

Link2ICT Service Catalogue 2009/2010 Page 1 of 9 Version 2.0

Link2ICT Service Catalogue 2009/2010 Page 1 of 9 Version 2.0 Link2ICT Catalogue 2009/2010 Page 1 of 9 Name Link2ICT, a division of Birmingham Link2ICT, the IT service provider for learning and knowledge across Birmingham City Council, deliver IT support and solutions

More information

arvato a trusted global business outsourcing partner to the private and public sectors

arvato a trusted global business outsourcing partner to the private and public sectors arvato a trusted global business outsourcing partner to the private and public sectors arvato UK & Ireland - Public Sector The Hall Lairgate Beverley East Yorkshire HU17 8HL Tel: +44 (0) 1482 883500 www.arvato.co.uk

More information

Server Hosting Solutions

Server Hosting Solutions Server Hosting Solutions Why you may be putting your business at risk and wasting money by hosting in-house A White Paper from Executive Summary More than half of UK businesses 1 have already turned to

More information

Information Services Strategy 2011-2013

Information Services Strategy 2011-2013 Information Services Strategy Issue 1 1 Introduction The States of Jersey public sector is facing significant pressure for efficiencies and savings. This has created the context to take a fresh look at

More information

ICT Services for the Charity Sector

ICT Services for the Charity Sector ICT Services for the Charity Sector Charity Management System JADe is an IT consultancy providing high quality, cost-effective IT services to the charity sector. JADe specialises in understanding an organisation

More information

Everything you need for your mobile enterprise

Everything you need for your mobile enterprise Everything you need for your mobile enterprise A complete software, hardware and managed service solution for mobile workers Spirit Data Capture Limited is an enterprise mobility company. We have an in-depth

More information

IT control environment Caerphilly County Borough Council

IT control environment Caerphilly County Borough Council Audit 2008/2009 November 2009 Author: PricewaterhouseCoopers LLP Ref: C09366 IT control environment Caerphilly County Borough Council We found the overall IT control environment at Caerphilly County Borough

More information

It may also include denial of use of property, plant and equipment or the inability of employees to attend their place of work.

It may also include denial of use of property, plant and equipment or the inability of employees to attend their place of work. INTRODUCTION Business resilience (or continuity) is the process of planning and responding to incidents and disruptions in order to continue the delivery of services at an acceptable level. Business continuity

More information

IT Support for London

IT Support for London IT Support for London London Systems IT Support Your Helpdesk What s included; We are your IT Department, we are at the end of a phone to listen and work with you to resolve the situation no matter where

More information

Webfusion. Partner Programme

Webfusion. Partner Programme Webfusion Partner Programme What is the Webfusion Partner Programme? Join the Webfusion Partner Programme and start earning money by recommending Webfusion products and services to your colleagues or business

More information

for teachers and learners

for teachers and learners IT Infrastructure, Support and Managed Services For Building Contractors and Schools New Build and School Refurbishment Published: 01/15 Our Services In choosing to work with Capita, you gain access to

More information

G-Cloud Software as a Service Service Definition

G-Cloud Software as a Service Service Definition G-Cloud Software as a Service Service Definition Nexus Visio Pro for Office 365 Reference Number RM1557vii Commercial in Confidence Document Control COPYRIGHT Copyright @ 2015 Nexus Open Systems Ltd. All

More information

Service Level Agreement

Service Level Agreement 2013-2014 Service Level Agreement MIS Support as provided by The Purpose of the SLA The purpose of this SLA is to define the rights and responsibilities of both the school and SMIS in respect of this service.

More information

3 Schools 3 Challenges 1 Solution

3 Schools 3 Challenges 1 Solution 3 Schools 3 Challenges 1 Solution Discover why Beaufort Co-operative Academy, Pate s Grammar School and St Peter s Catholic High School all trust Allcooper and our AC360 technology for the continual protection

More information

IT Support. 020 8269 6878 www.premierchoiceinternet.com support@premierchoiceinternet.com. 30 Day FREE Trial. Free Site Survey & Network Health Report

IT Support. 020 8269 6878 www.premierchoiceinternet.com support@premierchoiceinternet.com. 30 Day FREE Trial. Free Site Survey & Network Health Report IT Support Premier Choice Internet has been providing reliable, proactive & affordable IT Support solutions to companies based throughout the UK since 2002. Our goal is to provide our customers with the

More information

VoIP Telephony for Schools. The deployment and ongoing support of VoIP solutions for the UK education sector.

VoIP Telephony for Schools. The deployment and ongoing support of VoIP solutions for the UK education sector. VoIP Telephony for Schools. The deployment and ongoing support of VoIP solutions for the UK education sector. The future of voice communication for education. Together with our partners at New Star Networks,

More information