MITEL PRICE BOOK U.S. EXCLUSIVE BUSINESS PARTNER

Transcription

1 MITEL PRICE BOOK U.S. EXCLUSIVE BUSINESS NER EFFECTIVE: October 09, 2012 Please provide all Feedback to: Cathy Zavitske, Commercial Marketing

2 DISCLAIMER DISCLAIMER Please be advised that this "Downloaded" version of the Price List may not have the most up-to-date prices. Please refer to the Mitel "On-Line" Price List for daily updated product pricing. Certain Mitel products may not be available to all authorizedners. To purchase available products, Mitel product certification is required. Mitel hereby grants their Distributors and authorizedners the right to use the Price List contained herein ("soft copy" format) for internal purposes only. The suggested Mitel List Price ("") is not binding on Distributors and authorizedners as resale pricing is the sole, unilateral prerogative of the Distributor and authorizedner. Mitel reserves the right to make changes without notice, in the design, format and content as it deems necessary or desirable and disclaims responsibility and all liability for any typographical, formatting, and/or category errors and/or omissions. Hardware Definition: Hardware is defined as any part that is physically handled by the Distributor or authorizedner. Software Definition: Software is defined as any part that is "virtual" in nature i.e. AMC Licenses, MOSS Options, Contact Center and Video Conferencing Licenses etc.

3 SECURITY NOTICE SECURITY NOTICE The information contained herein is proprietary and CONFIDENTIAL to MITEL, INC. This information may not be used, reproduced or disclosed to others except as specifically permitted in writing by MITEL, INC. Part numbers may be available N/C (no charge) at the sole discretion of MITEL, INC.

4 TABLE OF CONTENTS CHANGE SUMMARY 1-1 NEW S 1-1 PRICE INCREASES 1-2 S REMOVED 1-2 CHANGES 1-3 NOTE CHANGES 1-3 MITEL COMMUNICATIONS DIRECTOR (MCD) ICP CONTROLLERS ICP PACKAGES 2-2 MCD SYSTEM SOFTWARE 2-3 MCD SYSTEM LICENSES 2-4 MCD USER LICENSES ICP SPARE COMPONENTS 2-8 UPGRADES TO MCD SOFTWARE A HARDWARE UPGRADES 2-18 MITEL MULTI-INSTANCE COMMUNICATIONS DIRECTOR 2-20 MCD BASE LICENSES A UPLIFTS 2-20 MCD SYSTEM SOFTWARE 2-20 MITEL 5000 COMMUNICATIONS PLATFORM (CP) BASE PACKAGES WITH BASIC VOIC SOLUTION LICENSES 2-22 CALL PROCESSING UPGRADE LICENSE 2-22 DIGITAL EXPANSION COMPONENTS & LICENSES 2-24 IP NETWORKING LICENSES 2-25 PREMIUM FEATURE LICENSES 2-26 TRUNK INTERFACES 2-27 STORAGE CARDS A BASIC VOIC UPGRADES SERIES IP EPOINT LICENSES 2-29 SPARES 2-30 MITEL SX-200 IP COMMUNICATIONS PLATFORM 2-33 SX-200 ICP STAARD PACKAGES 2-33 (IP) SYSTEM EXPANSION 2-33 SX-200 ICP CARDS/NODES 2-33 SX-200 ICP SYSTEM SOFTWARE 2-34 SX-200 ICP SOFTWARE OPTIONS 2-39 SX-200 ML/EL/SX-200 ICP COMMON SOFTWARE OPTIONS 2-42 SX-200 ICP SYSTEM LICENSES 2-43 SX-200 ICP E USER LICENSES 2-45 SX-200 ICP SPARE COMPONENTS 2-45 SX-200 ICP ISDN NODES/CARDS 2-46 SX-200 ICP VERTICAL MARKET PACKAGES 2-47 SX-200 CONTROL A PERIPHERAL CARDS 2-47 SPARE COMPONENTS 2-47

5 TABLE OF CONTENTS MITEL 3000 COMMUNICATIONS SYSTEM (CS) 2-50 MITEL MITEL 3000 VOICE MESSAGING OPTIONS 2-50 MITEL 3000 TELEPHONE OPTIONS 2-51 MITEL 3000 OPTIONAL/REPLACEMENT S 2-52 INTER-TEL AXXESS 2-54 AXXESS v11.0 SYSTEM 2-54 CPC LICENSES 2-54 FEATURE LICENSES (64) 2-55 FEATURE LICENSES (128, 256, CPC 512 & ATM 1024) CONFIGURATIONS 2-57 CALL PROCESSING SERVER (ATM) (1024) LICENSE 2-58 CPS LICENSES 2-58 CALL PROCESS SERVERS (CPS) - NON-ATM 2-58 CALL PROCESSING SERVER (CPS) - ATM 2-59 NETWORKING LICENSE (ATM 1024) 2-59 PCMA OPTIONS (ATM 1024) 2-60 ATM REPLACEMENT S 2-60 AXXESS V IP NETWORKING APPLICATIONS 2-60 AXXESS V IIVIDUAL COMPONENTS FOR AXXESS SYSTEM MANAGER - OPTIONS CARD & RELATED S 2-62 SYSTEM MANAGER - TRUNK CARDS 2-62 SYSTEM MANAGER - IP STATION CARDS & MGCP GATEWAY 2-62 SPARE/REPLACEMENT S SERIES IP EPOINT LICENSES 2-63 NETWORKING LICENSES (64, 128 & 256) 2-64 NETWORKING LICENSE (512) 2-64 SYSTEM MANAGER - IP NETWORKING LICENSES 2-64 MITEL SX SX-200 EL 2-66 SX-200 EL VERTICAL MARKET PACKAGES 2-66 SX-200 CONTROL A PERIPHERAL CARDS 2-66 SX-200 ML/EL STAARD SYSTEM SOFTWARE A OPTIONS 2-66 SX-200 EL MAXIMUM USER DEVICES 2-67 SX-200 ICP SOFTWARE OPTIONS 2-68 SX-200 ML/EL/SX-200 ICP COMMON SOFTWARE OPTIONS 2-69 SPARE COMPONENTS 2-70 ISDN SOFTWARE OPTIONS 2-71 SX-200 ICP CARDS/NODES 2-71 (IP) SYSTEM EXPANSION 2-71 MITEL NETWORK A SYSTEMS MANAGEMENT 2-72 ENTERPRISE MANAGER 2-72 ENTERPRISE MANAGER UPGRADES 2-72

6 TABLE OF CONTENTS MITEL DESKTOP DEVICES 2-74 IP PHONES / IP CONSOLES 2-74 IP DESKTOP APPLICATIONS 2-79 PERIPHERALS 2-79 DIGITAL PHONES 2-86 POWER ADAPTERS 2-87 SPARE DESKTOP COMPONENTS 2-89 MITEL DESKTOP - EXTEED WARANTY 2-95 MITEL EXPRESS MESSENGER 2-97 MITEL EXPRESS MESSENGER - SOFTWARE 2-97 MITEL NUPOINT MESSENGER (NP) - CONFIGURATIONS 2-98 NUPOINT STAARD EDITION (NP-STD) 2-98 STAARD EDITION (NP-STD) OR SINGLE SERVER (NP-SS) 2-98 NUPOINT SINGLE SERVER (NP-SS) 2-99 SINGLE SERVER (NP-SS) OR NUPOINT 640 (NP-640) 2-99 ALL VERSIONS OF NUPOINT (NP) SPEECH AUTO ATTEANT MITEL NUPOINT - LEGACY COMPONENTS MITEL NUPOINT MESSENGER (NP) - PBX INTEGRATIONS PBX INTEGRATIONS MITEL COMMUNICATIONS DIRECTOR (MCD) FEATURES INTER-TEL MESSAGING ENT MSG - SPARE/REPLACEMENT S ENT MSG - LICENSES ENT MSG - SPEECH PORT LICENSES ENT MSG - UNIFIED MESSAGING OSE LICENSES ENT MSG - FAX LICENSES MITEL MANAGED APPLICATION SERVER (MAS) MAS APPLICATIONS: 6042 MANAGED VPN MITEL LIVE BUSINESS GATEWAY LIVE BUSINESS GATEWAY RELEASE MITEL BORDER GATEWAY TELEWORKER SOLUTION SIP TRUNK PROXY MITEL CONTACT CENTER BUSINESS EDITION CONTACT CENTER (CC) BUSINESS EDITION MITEL CONTACT CENTER ENTERPRISE EDITION CONTACT CENTER (CC) ENTERPRISE EDITION IVR PACKS MITEL CONTACT CENTER - COMMON COMPONENTS CONTACT CENTER (CC) COMMON COMPONENTS 2-139

7 TABLE OF CONTENTS MITEL CALL ACCOUNTING CALL ACCOUNTING MITEL CALL RECORDING SOLUTIONS SECTION E: SECURE RECORDING CONNECTOR INTER-TEL COLLABORATION APPLICATIONS UPGRADES FROM enterprise CONFERENCING TO IAWC UPGRADE TO UNIFIED COMMUNICATOR APPLICATIONS PLATFORM: PRE-CONFIG RACKMOUNT SYSTEM APPLICATIONS PLATFORM: IVR CARDS A LICENSES UNIFIED COMMUNICATOR USER ADD-ON LICENSES INTER-TEL CONTACT CENTER SUITE UPGRADE FROM v3.3 TO v ATTEANT CONSOLE SOFTWARE MITEL APPLICATIONS SUITE MAS - BASE SOFTWARE MAS - MESSAGING SOFTWARE LICENSES MAS - COLLABORATION SOFTWARE LICENSES MAS - SOFTWARE UPGRADES MAS - OTHER NP COMMON PRODUCT - HARDWARE MAS - SOFTWARE ASSURANCE MITEL COMMUNICATIONS SUITE MCS BASE PACKAGES MCS E USER LICENSES MITEL UNIFIED IP CLIENT FOR SUN RAY SOFTWARE A LICENSES SERVER A THIN CLIENTS MITEL UNIFIED COMMUNICATOR (UC) UNIFIED COMMUNICATOR EXPRESS UNIFIED COMMUNICATOR ADVANCED UNIFIED COMMUNICATOR ADVANCED SOFTPHONE UNIFIED COMMUNICATOR EXPRESS SOFTPHONE MITEL CUSTOMER SERVICE MANAGER STARTER & UPLIFT PACKAGES MEDIA BLEING LICENSING CLIENT LICENSING REPORTER & REALVIEWER LICENSING MULTI NODE LICENSING CALL RECORDING INTEGRATION LICENSING CUSTOMER SERVICE MANAGER UPGRADES 2-184

8 TABLE OF CONTENTS WIRELESS SOLUTIONS - MITEL IP DECT GLOBAL (ASCOM) WIRELESS HASETS A ACCESSORIES BASESTATIONS & ACCESSORIES MESSAGING COMPONENTS MITEL MiSERVICE SOLUTIONS BASELINE SERVICES CUSTOM DEVELOPMENT FUING SERVICES SERVICES AGREEMENTS LIFE CYCLE MANAGEMENT SERVICES MAINTENANCE & SUPPORT SERVICES BILLING REMOTE MANAGEMENT MITEL EMERGENCY RESPONSE SYSTEMS (ERS) E911 APPLICATIONS MITEL PRODUCT SUPPORT MAINTENANCE & SUPPORT SERVICES BILLING MITEL MAINTENANCE & SUPPORT SERVICES MAINTENANCE & SUPPORT SERVICES BILLING SERVICES AGREEMENTS BASELINE SERVICES MITEL SERVICE SOLUTIONS CUSTOM DEVELOPMENT BASELINE SERVICES INTER-TEL TRAINING PRODUCTS INTER-TEL UNIVERSITY (ITU) - SELF-STUDY KITS INTER-TEL UNIVERSITY (ITU) - VIDEOS INTER-TEL UNIVERSITY (ITU) - SALES TOOLS INTER-TEL PUBLICATIONS/LITERATURE PUBLICATIONS/LITERATURE INTER-TEL TAPI SERVICE PROVIDER TAPI SERVICE PROVIDER CT GATEWAY CT APPLICATIONS 2-213

9 TABLE OF CONTENTS MITEL DEMO KITS MITEL COMMUNICATIONS DIRECTOR (MCD) - DEMO KITS CP - DEMO KITS SX-200 ICP - DEMO KITS CS - DEMO KITS MITEL APPLICATION SUITE (MAS) - DEMO KITS UNIFIED COMMUNICATOR (UC) - DEMO KITS NUPOINT MESSENGER (NP) - DEMO KITS CONTACT CENTER (CC) - DEMO KITS CALL ACCOUNTING - DEMO KITS MITEL BORDER GATEWAY (MBG) - DEMO KITS LIVE BUSINESS GATEWAY (LBG) - DEMO KITS WIRELESS - DEMO KITS EMERGENCY RESPONSE SYSTEM (ERS) - DEMO KITS PROGRAM: CUSTOMER SERVICE MANAGER DEMO KITS PROGRAM: MITEL APPLICATION SUITE DEMO KIT DESKTOP - DEMO KITS MITEL SOFTWARE ASSURANCE PROGRAM MITEL COMMUNICATIONS DIRECTOR SOFTWARE ASSURANCE CP SOFTWARE ASSURANCE NUPOINT UNIFIED MESSAGING SOFTWARE ASSURANCE MITEL APPLICATIONS SUITE SOFTWARE ASSURANCE UNIFIED COMMUNICATOR MBG/TELEWORKER SOFTWARE ASSURANCE MITEL COMMUNICATION SUITE SOFTWARE ASSURANCE ENTERPRISE MANAGER SOFTWARE ASSURANCE TELECOLLABORATION SOFTWARE ASSURANCE AMC TRANSFER ADMIN FEE MOBILE EXTENSION SOFTWARE ASSURANCE SRC SOFTWARE ASSURANCE CUSTOMER SERVICE MANAGER SOFTWARE ASSURANCE MITEL BUSINESS DASHBOARD SOFTWARE ASSURANCE CONTACT CENTER SOFTWARE ASSURANCE MITEL MIGRATION & TECHNOLOGY UPGRADE PROGRAMS PROGRAM: INTER-TEL AXXESS TO MITEL 5000 UPGRADE MITEL NUPOINT MESSENGER COMMON PRODUCT NUPOINT STAARD EDITION (NP-STD) ALL VERSIONS OF NUPOINT (NP) 2-234

10 TABLE OF CONTENTS MITEL LEGACY COMPONENTS MITEL COMMUNICATIONS SUITE - LEGACY COMPONENTS SX-200 IP - LEGACY COMPONENTS SX-200 ML/EL - LEGACY COMPONENTS AXXESS - LEGACY COMPONENTS DESKTOP DEVICES - LEGACY COMPONENTS MITEL SPEECH SERVER - LEGACY COMPONENTS PRODUCT COLLATERAL - LEGACY COMPONENTS MITEL PLATINUM PREFERRED (MPP) NER PRODUCTS BENBRIA BLAZECAST MITEL EXTEED WARRANTY MITEL EXTEED WARRANTY MITEL COMMUNICATIONS DIRECTOR - EXTEED WARRANTY MITEL DESKTOP - EXTEED WARANTY MITEL SX-2000 LIGHT SX-2000 LIGHT SOFTWARE OPTIONS MITEL CATEGORIES 3-2 IEX 4-1

11 CHANGE SUMMARY CHANGE SUMMARY NEW S N 2080 $ SM-ITM StreamLine 48 port syst N 2081 $ SM-ITM StreamLine 24 port syst N $2, StreamLine Unit - 24 port N $3, StreamLine Unit - 48 port N $40.00 StreamLine BS6312 (BT)Adpt. Cable-6 Pack N $ StreamLine Dongle - 6 Pack N $ Port System Harness N $ Port System Harness N $ Port System Harness N $ m M-F System Cable N $ m M-F System Cable N $ m M-F System Cable Page 1-1

12 CHANGE SUMMARY (Continued) NEW S (Continued) N $ IP DECT Stand & 5610 Handset Bundle NA (w/new P/S) N $0.00 Add on UCC Prem UCA Mob SIP for SF+Video N $0.00 Add On UCA Mobility SIP SF+Video PRICE INCREASES I $ / $0.00 Virtual UC Advanced Server Conversion I $ / $0.00 MAS to Virtual MAS Conversion I $ / $0.00 MBG to Virtual MBG Conversion I TC_PS_PURCH $ / $ Product Support Technical Credits S REMOVED MONITOR GEN 14, 15 OR 17 INCH VGA APPLICATION PROCESSOR CARD IP DECT Stand IP DECT Cordless Handset Bundle NA MCD Standalone S/W for MiCD Service Provider ISDN Basic Rate Station or Station/Trunk Interface Card (BRS Page 1-2

13 CHANGE SUMMARY (Continued) S REMOVED (Continued) Card Chassis Expansion Cable Shielded Card Chassis Expansion Cable (44 inch) DSP Software Key (PAL) - for 3 DSP`s on OPC KIT IP SOFTPHONE V1.0 CHANGES Z () PKM 12-Button Unit FRU (53xx/85x8) PKM 12-Button Unit FRU (5200/5300/85x8) Z () PKM 48-Button Unit FRU (53xx/85x8) PKM 48-Button Unit FRU (5200/5300/85x8) Z () PKM 12-Button Kit (for 53xx/85x8 Phones) Z () PKM 48-Button Kit (for 53xx/85x8 Phones) Z () Live Content Suite (For 5320/5320e/5330e/5340e/5360 Phones) Z () 5610 Handset Plastic Belt Clip FRU (25 Pack) PKM 12-Button Kit (for 5324/5330/5340/8528/8568) PKM 48-Button Kit (for 5324/5330/5340/8528/8568) Live Content Suite (For 5320/5330/5340/5360 IP Phones) 5610 Hndst Plastic Belt Clip FRU (25 Pk) NOTE CHANGES Page 1-3

14 CHANGE SUMMARY (Continued) NOTE CHANGES (Continued) Y Y For use with 5324/5330/5330e/5340/5340e IP Phones and 8528/8568 Digital Telephones. Spare 12 Button IP PKM Unit Includes: PKM12, Cable, Installation Guide. PKM Interface Module (v2) ( ) NOT included. Recommended Minimum System Requirements: Minimum Software required: MCD Release 4.2 SX-200 ICP Release 4.0 (UR5) 5000 CP Release Spare 48 Button IP PKM Unit For use with 5324/5330/5330e/5340/5340e IP Phones and 8528/8568 Telephones. Includes IP PKM 48 Button Unit, Cable, Installation Sheet IP PKM Interface Module ( ) NOT included. Minimum Software required: MCD Release 4.2 SX-200 ICP Release 4.0 (UR5) 5000 Release 5.0 For use with 5220/5224/5235/5324/5330/5340 IP Phones and 8528/8568 Digital Phones. Spare 12 Button IP PKM Unit Includes: PKM12, Cable, Installation Guide. PKM Interface Module (v2) ( ) NOT included. Recommended Minimum System Requirements: Minimum Software required: MCD Release 4.2 SX-200 ICP Release 4.0 (UR5) 5000 CP Release 5.0 Spare 48 Button IP PKM Unit For use with 5220/5224/5235/5324 IP Phones and 8528/8568 Telephones. Includes IP PKM 48 Button Unit, Cable, Installation Sheet IP PKM Interface Module ( ) NOT included. Minimum Software required: MCD Release 4.2 SX-200 ICP Release 4.0 (UR5) 5000 Release 5.0 Page 1-4

15 CHANGE SUMMARY (Continued) NOTE CHANGES (Continued) Y Y For use on 5220 Dual Mode/5224/5235/5324/5330/5340/ e/5340e IP Phones. This LIM variant is for use in the following Countries or Regions: U.S., Canada, Caribbean, France, South Korea, Austria, Australia, Denmark, Finland, Luxembourg, Netherlands Mexico, Latin America, South America Recommended Minimum System Requirements: 3300 ICP Release 9.0 (UR1) SX-200 Release 4.0 (UR5) Teleworker (MBG) Release 4.5 Not supported on 5000 CP or IP Phones in SIP Mode. LIM supports PoE from the Phone. If local failover power is required, please refer to the Power Requirements for the IP Phone that the LIM is attached to For use on 5220 Dual Mode/5224/5235/5324/5330/5340/ e/5340e IP Phones. This LIM variant is for use in the following Countries: U.K., New Zealand, Ireland, Italy, Germany, Spain Portugal, Belgium, Norway, Sweden, TBR21 Countries. Recommended Minimum System Requirements: 3300 ICP Release 9.0 (UR1) SX-200 ICP Release 4.0 (UR5) Teleworker (MBG) Release 4.5 Not supported on 5000 CP or IP Phones in SIP Mode. LIM supports PoE power from the IP Phone. If local failover power is required, please refer to the Power Requirements for the IP Phone that the LIM is attached to. For use on 5220 Dual Mode/5224/5235/5324/5330/5340/5360 IP Phones. This LIM variant is for use in the following Countries or Regions: U.S., Canada, Caribbean, France, South Korea, Austria, Australia, Denmark, Finland, Luxembourg, Netherlands Mexico, Latin America, South America Recommended Minimum System Requirements: 3300 ICP Release 9.0 (UR1) SX-200 Release 4.0 (UR5) Teleworker (MBG) Release 4.5 Not supported on 5000 CP or IP Phones in SIP Mode. LIM supports PoE from the Phone. If local failover power is required, please refer to the Power Requirements for the IP Phone that the LIM is attached to. For use on 5220 Dual Mode/5224/5235/5324/5330/5340/5360 IP Phones. This LIM variant is for use in the following Countries: U.K., New Zealand, Ireland, Italy, Germany, Spain Portugal, Belgium, Norway, Sweden, TBR21 Countries. Recommended Minimum System Requirements: 3300 ICP Release 9.0 (UR1) SX-200 ICP Release 4.0 (UR5) Teleworker (MBG) Release 4.5 Not supported on 5000 CP or IP Phones in SIP Mode. LIM supports PoE power from the IP Phone. If local failover power is required, please refer to the Power Requirements for the IP Phone that the LIM is attached to. Page 1-5

16 CHANGE SUMMARY (Continued) NOTE CHANGES (Continued) Y Y Y Y For use with: 5310 IP Conference Module ( ) on 5324/5330/5330e 5340/5340e/5360 IP Phones The 35 Degree Angle Phone & PKM Stand can be used on: 512/5224/5235/5312/5324/5320/5320e/5 330/5330e/ 5340/5340e/5360 IP Phones, 8528/8560 Telephones and PKM 48. It replaces the 30 Degree Angle Stand on the 5215/5220 IP Phones (Stand P/N ) khz Wideband Handset for use on: 5320e/5330/5330e/5340/5340e/5360 IP Phones Regular v4 Handset for use on: 5304/5312/5324/5320 IP Phones, 5540 IP Console and 8528/8568 Digital Telephones. For use with: 5310 IP Conference Unit Module for 5235 ( ) or 5310 IP Conference Side Control (5220/5224) ( ) or 5310 IP Conference Module for 5324/5330/5340/5360 ( ) The 35 Degree Angle Phone & PKM Stand can be used on: 5212/5224/5235/5312/5324/5320/5330/5 340/5360 IP Phones, 8528/8568 Digital Phones and PKM 48. It replaces the 30 Degree Angle Stand on the 5215/5220 IP Phones (Stand P/N ). 7 khz Wideband Handset for use on: 5330/5340/5360 IP Phones. Regular v4 Handset for use on: 5212/5224/5235/5302/5304/5312/5324/5 320 IP Phones 5540 IP Console, Navigator IP Phone and 8528/8568 Digital Phones. Page 1-6

17 CHANGE SUMMARY (Continued) NOTE CHANGES (Continued) Y Y Universal Adapter ( V 50-60Hz) with a barrel connector on one end that plugs into the Phone and a C8 Connector receptacle on the other end. For use with 5010/5020/5140/5220/5240/5224 IP Phones and and 12&48 Button PKMs, 5480 Paging Unit & 5550 IP Console. Requires a C7 Power Cord to be purchased separately: C7 Power Cord with NA Plug Type OR C7 Power Cord with UK Plug Type OR C7 Power Cord with Euro Plug Type OR C7 Power Cord with Australian Plug Type If other country-specific C7 Plug Types are required, they must be sourced locally. This Power Adapter is Energy Star Power and RoHS compliant For use on 5324/5330/5330e/5340/5340e/5360 IP Phones. Used to connect 5310 IP Conference Saucer to IP Phone. Connects to 5310 IP Conference Saucer ( ) Separate Power Adapter not required to power 5310 Conference Module for 5324/5330/5330e/5340/5340e/5360. Supports PoE from the 5324/5330/5330e/5340/5340e/5360 IP Phones. Universal Adapter ( V 50-60Hz) with a barrel connector on one end that plugs into the Phone and a C8 Connector receptacle on the other end. For use with 5010/5020/5140/5220/5240/5224 IP Phones and and 12 & 48 Button IP PKMs and 5550 IP Console, Requires a C7 Power Cord to be purchased separately: C7 Power Cord with NA Plug Type OR C7 Power Cord with UK Plug Type OR C7 Power Cord with Euro Plug Type OR C7 Power Cord with Australian Plug Type If other country-specific C7 Plug Types are required, they must be sourced locally. This Power Adapter is Energy Star Power and RoHS compliant. For use on 5235/5324/5330/5340/5360 IP Phones. Used to connect 5310 IP Conference Saucer to IP Phone. Supports 5310 IP Conference Saucer, Silver ( ) & 5310 IP Conference Saucer, Dark Grey ( ). Separate Power Adapter not required to power 5310 Conference Module for 5235/5324/5330/5340/5360. Supports PoE from the 5235/5324/5330/5340/5360 Phones. Page 1-7

18 CHANGE SUMMARY (Continued) NOTE CHANGES (Continued) Y Y Y For use on 5330/5330e/5340/5340e/5360 IP Phones. Supports Cordless (DECT) Handset &/or Headset accessories. Supports PoE from IP Phones. Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones For use on 5330/5330e/5340/5340e/5360 IP Phones. Requires: Cordless (DECT) Accessories Module (Euro) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. Component of Cordless Module/Handset Bundle (Euro) For use on 5330/5330e/5340/5340e/5360 IP Phones. Requires: Cordless (DECT) Accessories Module (Euro) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. For use on 5330/5340/5360 IP Phones. Supports Cordless (DECT) Handset &/or Headset accessories. Supports PoE from the 5330/5340/5360 IP Phones. Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. For use on 5330/5340/5360 IP Phones. Requires: Cordless (DECT) Accessories Module (Euro) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. For use on 5330/5340/5360 IP Phones. Requires: Cordless (DECT) Accessories Module (Euro) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. Page 1-8

19 CHANGE SUMMARY (Continued) NOTE CHANGES (Continued) Y Y Y For use on 5330/5330e/5340/5340e/5360 IP Phones. Requires: Cordless DECT) Accessories Module (NA) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. Component of Cordless Module / Handset Bundle (NA) For use on 5330/5330e/5340/5340e/5360 IP Phones. Supports Cordless (DECT) Handset &/or Headset accessories. Supports Power over Ethernet from IP Phones. Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000CP, Release 3.0 Not Supported on SIP Phones. Component of P/Ns and Bundles For use on 5330/5330e/5340/5340e/5360 IP Phones. Requires: Cordless (DECT) Accessories Module (NA) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. Component of Cordless Module / Headset Bundle (NA) For use on 5330/5340/5360 IP Phones. Requires: Cordless DECT) Accessories Module (NA) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. Component of Cordless Module / Handset Bundle (NA). For use on 5330/5340/5360 IP Phones. Supports Cordless (DECT) Handset &/or Headset accessories. Supports Power Over Ethernet from the 5330/5340 Phones. Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000CP, Release 3.0 Not Supported on SIP Phones. Component of P/Ns and Bundles. For use on 5330/5340/5360 IP Phones. Requires: Cordless (DECT) Accessories Module (NA) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. Component of Cordless Module / Headset Bundle (NA) Page 1-9

20 CHANGE SUMMARY (Continued) NOTE CHANGES (Continued) Y Y Y For use on 5324/5330/5330e/5340/5340e IP Phones. and 8528/8568 Digital Telephones. Used to connect a PKM 12 or PKM 48 to an IP Phone or or a Digital Telephone. Minimum System Software: MCD Release CP Release 5.0 SX-200 ICP Release 4.0 (UR5) PKM Module (v2) is a component of PKM 12 Kit and PKM 48 Kit ( & ) For use on 5330/5330e/5340/5340e/5360 IP Phones. Includes: Cordless (DECT) Accessories Module (NA) Cordless (DECT) Handset w/charging Plate (NA) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones For use on 5330/5330e/5340/5340e/5360 IP Phones. Includes: Cordless (DECT) Accessories Module (NA) Cordless (DECT) Headset w/charging Cradle (NA) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. For use on 5220/5224/5324/5330/5340 IP Phones and 8528/8568 Digital Phones. Used to connect a PKM 12 or PKM 48 to an IP Phone or or a Digital Telephone. Minimum System Software: MCD Release CP Release 5.0 SX-200 ICP Release 4.0 (UR5) PKM Module (v2) is a component of PKM 12 Kit and PKM 48 Kit ( & ) For use on 5330/5340/5360 IP Phones. Includes: Cordless (DECT) Accessories Module (NA) Cordless (DECT) Handset w/charging Plate (NA) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. For use on 5330/5340/5360 IP Phones. Includes: Cordless (DECT) Accessories Module (NA) Cordless (DECT) Headset w/charging Cradle (NA) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. Page 1-10

21 CHANGE SUMMARY (Continued) NOTE CHANGES (Continued) Y Y Y For use on 5330/5330e/5340/5340e/5360 IP Phones. Includes: Cordless (DECT) Accessories Module (Euro) Cordless (DECT) Handset w/charging Plate (Euro) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones For use on 5330/5330e/5340/5340e/5360 IP Phones. Includes: Cordless (DECT) Accessories Module (Euro) Cordless (DECT) Headset w/charging Cradle (Euro) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones For use on 5324/5330/5330e/5340/5340e IP Phones For use with 5220/5224/5235/5324/5330/5340 IP Phones and 8528/8568 Digital Phones. The 8528 & 8568 Telephones require an external Power Adapter ( ) to power the PKM 12. Includes: PKM 12-Button Unit ( ) PKM Interface Module (v2) ( ) PKM Cable and Installation Sheet Recommended Minimum System Software: MCD Release 4.2 SX-200 ICP Release 4.0 (UR5) 5000 CP Release 5.0 PKMs are NOT supported on 5330/5340 Phones on SX-200ICP. For use on 5330/5340/5360 IP Phones. Includes: Cordless (DECT) Accessories Module (Euro) Cordless (DECT) Handset w/charging Plate (Euro) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. For use on 5330/5340/5360 IP Phones. Includes: Cordless (DECT) Accessories Module (Euro) Cordless (DECT) Headset w/charging Cradle (Euro) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. For use with 5220/5224/5235/5324/5330/5340 IP Phones and 8528/8568 Digital Phones. The 8528 & 8568 Telephones require an external Power Adapter ( ) to power the PKM 12. Includes: PKM 12-Button Unit ( ) PKM Interface Module (v2) ( ) PKM Cable and Installation Sheet Recommended Minimum System Software: MCD Release 4.2 SX-200 ICP Release 4.0 (UR5) 5000 CP Release 5.0 PKMs are NOT supported on 5330/5340 Phones on SX-200ICP. Page 1-11

22 CHANGE SUMMARY (Continued) NOTE CHANGES (Continued) Y Y For use on 5324/5330/5330e/5340/5340e IP Phones and 8528/8568 Telephones. The 8528 & 8568 Telephones require an external Power Adapter ( ) to power the PKM 48. Includes: PKM 48-Button Unit ( ) PKM Interface Module (v2) ( ) PKM Cable and Installation Sheet Recommended Minimum System Software: MCD Release CP Release 5.0 SX-200 ICP Release 4.0 (UR5) PKMs are NOT supported on 5330/5340 IP Phones on SX-200ICP For use on 5312/5324/5320/5330/5340 IP Phones. Minimum System Software: MCD Release 4.1 SX-200 ICP Release CP Release 3.2 Supports Power over Ethernet from Powered Gigabit switches If local Power is required, a Gigabit Ethernet Power Adapter must be ordered separately: VDC P/S Universal V (ES) Requires a C7 Power Cord to be purchased separately: C7 Power Cord with NA Plug Type OR C7 Power Cord with UK Plug Type OR C7 Power Cord with Euro plug Type OR C7 Power Cord with Australian Plug Type. If other country-specific C7 Plug Types are required, they must be sourced locally. For use with 5220/5224/5235/5324/5330/5340 IP Phones and 8528/8568 Telephones. The 8528 & 8568 Telephones require an external Power Adapter ( ) to power the PKM 48. Includes: PKM 48-Button Unit ( ) PKM Interface Module (v2) ( ) PKM Cable and Installation Sheet Recommended Minimum System Software: MCD Release CP Release 5.0 SX-200 ICP Release 4.0 (UR5) PKMs are NOT supported on 5330/5340 IP Phones on SX-200ICP. For use on 5312 & 5324 IP Phones. Included in 5320/5330/5340 Gb-Bundled IP Phones: PNs: , , Minimum System Software: MCD Release 4.1 SX-200 ICP Release CP Release 3.2 Supports Power over Ethernet from Powered Gigabit switches If local Power is required, a Gigabit Ethernet Power Adapter must be ordered separately: VDC P/S Universal V (ES) Requires a C7 Power Cord to be purchased separately: C7 Power Cord with NA Plug Type OR C7 Power Cord with UK Plug Type OR C7 Power Cord with Euro plug Type OR C7 Power Cord with Australian Plug Type. If other country-specific C7 Plug Types are required, they must be sourced locally. Page 1-12

23 CHANGE SUMMARY (Continued) NOTE CHANGES (Continued) Y Y Y Y For use on 5330/5330e/5340/5340e/5360 IP Phones. Supports Bluetooth Handset &/or 3rd Party Bluetooth Headsets Supports PoE from 5330/5330e/5340/5340e/5360 IP Phones. Recommended Minimum System Software: MCD Release CP, Release 5.0 SP2 Not supported on SX-200 ICP. Not Supported on SIP Phones. Component of Bluetooth Module/Handset Bundle For use on 5330/5330e/5340/5340e/5360 IP Phones. Includes: Bluetooth Module Bluetooth Handset w/charging Plate Recommended Minimum System Software: MCD Release CP, Release 5.0 SP2 Not supported on SX-200 ICP. Not Supported on SIP Phones For use on 5330/5330e/5340/5340e/5360 IP Phones. Requires: Bluetooth Module Recommended Minimum System Software: MCD Release CP, Release 5.0 SP2 Not supported on SX-200 ICP. Not Supported on SIP Phones. Component of Bluetooth Module / Handset Bundle Spare charging connector plates for use on 5330/5330e/ 5340/5340e/5360 IP Phones. Used to charge Cordless DECT or Bluetooth Handsets. For use on 5330/5340/5360 IP Phones. Supports Bluetooth Handset &/or 3rd Party Bluetooth Headsets Supports PoE from the 5330/5340/5360 Phones. Recommended Minimum System Software: MCD Release CP, Release 5.0 SP2 Not supported on SX-200 ICP. Not Supported on SIP Phones. Component of Bluetooth Module/Handset Bundle For use on 5330/5340/5360 IP Phones. Includes: Bluetooth Module Bluetooth Handset w/charging Plate Recommended Minimum System Software: MCD Release CP, Release 5.0 SP2 Not supported on SX-200 ICP. Not Supported on SIP Phones. For use on 5330/5340/5360 IP Phones. Requires: Bluetooth Module Recommended Minimum System Software: MCD Release CP, Release 5.0 SP2 Not supported on SX-200 ICP. Not Supported on SIP Phones. Component of Bluetooth Module / Handset Bundle. Spare charging connector plates for use on 5330/5340/5360 IP Phones. Used to charge Cordless (DECT) or Bluetooth Handsets. Page 1-13

24 CHANGE SUMMARY (Continued) NOTE CHANGES (Continued) Y Y Y For use on 5312/5324/5320/5320e/5330/5330e/ 5340/5340e/5360 IP Phones. English labels that fit around the 6 fixed function keys to identify the function of the Icon For use on 5312/5324/5320/5320e/5330/5330e/ 5340/5340e/5360 IP Phones. English labels that fit around the 6 fixed function keys to identify the function of the Icon For use on the following IP Phones: 5312/5324/5320/5320e/5330/5330e/5340 /5340e/5360 Included in Bundle Does NOT include any power supply. IP DECT Stand Universal Power Adapter ( ) must be purchased separately, if required. C7 Power Cords are no required with the new IP DECT Stand Universal Power Adapter. Notes: Each IP DECT Stand supports up to 8 x 5610 IP DECT Handsets or a combination of Handsets and IP DECT Repeaters to a maximum of 8. For use on 5312/5324/5320/5330/5340/5360 IP Phones. English labels that fit around the 6 fixed function keys to identify the function of the Icon. For use on 5312/5324/5320/5330/5340/5360 IP Phones. English labels that fit around the 6 fixed function keys to identify the function of the Icon. For use on the following IP Phones: 5312 / 5324 / 5320 / 5330 / 5340 / 5360 Included in Bundle Does NOT include any power supply. IP DECT Stand Universal Power Adapter ( ) must be purchased separately, if required. C7 Power Cords are no required with the new IP DECT Stand Universal Power Adapter. Notes: Each IP DECT Stand supports up to 8 x 5610 IP DECT Handsets or a combination of Handsets and IP DECT Repeaters to a maximum of 8. Page 1-14

25 CHANGE SUMMARY (Continued) NOTE CHANGES (Continued) Y Y Y For use on the following IP Phones: 5312/5324/5320/5320e/5330/5330e/5340 /5340e/5360 Included in Bundle Does NOT include any Power Supplies. IP DECT Stand Universal Power Adapter ( ) must be purchased separately, if required. C7 Power Cords are no longer required with new IP DECT Stand Universal Power Adapters. Notes: Each IP DECT Stand supports up to 8 x 5610 IP DECT Handsets or a combination of Handsets and IP DECT Repeaters to a maximum of This application is free on 5320/5320e/5330/5330e/5340/ 5340e/5360 IP Phones. Requires MCD HTML Licenses to be purchased separately for each phone running Live Content Suite ( or ) Includes: IP DECT Handset Euro (1) IP DECT Stand Euro (1) Recommended Minimum System Software: MCD Release CP Release 4.0 IP DECT Stand is supported on the following IP Phones: 5312/5324/5320/5320e/5330/5330e/5340 /5340/5360 This bundle includes 2 Universal Power Adapters ( & ) which have multiple connector plug types included. C7 Power Cords are no longer required to be purchased for these Power Adapters. For use on the following IP Phones: 5312 / 5324 / 5320 / 5330 / 5340 / 5360 Included in Bundle Does NOT include any Power Supplies. IP DECT Stand Universal Power Adapter ( ) must be purchased separately, if required. C7 Power Cords are no longer required with new IP DECT Stand Universal Power Adapters. Notes: Each IP DECT Stand supports up to 8 x 5610 IP DECT Handsets or a combination of Handsets and IP DECT Repeaters to a maximum of 8. This application is free on 5320/5330/5340/5360 IP Phones. Requires MCD HTML Licenses to be purchased separately for each phone running Live Content Suite ( or ) Includes: IP DECT Handset Euro (1) IP DECT Stand Euro (1) Recommended Minimum System Software: MCD Release CP Release 4.0 IP DECT Stand is supported on the following IP Phones: 5312 / 5324 / 5320 / 5330 / 5340 / 5360 This bundle includes 2 Universal Power Adapters ( & ) which have multiple connector plug types included. C7 Power Cords are no longer required to be purchased for these Power Adapters. Page 1-15

26 CHANGE SUMMARY (Continued) NOTE CHANGES (Continued) Y Y The CX Media Gateway includes: 3300 CX II Controller, T1/E1 Trunk MMC, DSP II, Enterprise Gateway pkg and a Network link licence. NO Enterprise User licences can be added to this pkg. Not to be used in Contact Center environments if 3rd party IVR s are being used. Only Mitel VMW IVR is supported (trusted app) The MXe Media Gateway includes the following: 3300 MXe II Controller, Dual Trunk T1/E1 module, Expansion Kit, DSP II and Enterprise Gateway pkg. NO Enterprise User Licences can be added to this pkg. Not to be used in Contact Center environments if 3rd party IVR s are being used. Only Mitel VMW IVR is supported (trusted app). The CX Media Gateway includes: 3300 CX II Controller, T1/E1 Trunk MMC, DSP II, Enterprise Gateway pkg and a Network link licence. NO Enterprise User licences can be added to this pkg. The MXe Media Gateway includes the following: 3300 MXe II Controller, Dual Trunk T1/E1 module, Expansion Kit, DSP II and Enterprise Gateway pkg. NO Enterprise User Licences can be added to this pkg. Page 1-16

27 CHANGE SUMMARY (Continued) NOTE CHANGES (Continued) Y Y Y Y Only 2 UC360 Demo Kits are allowed per authorizedner. Includes: UC360 Collab Pt. (Remote Collab + Video) (Qty. 2) Multi-Port GigE PoE Switch (Qty. 2) Requires C13 Power Cords (Qty.2) to be purchased separately: C13 Power Cord with NA Plug OR C13 Power Cord with UK Plug OR C13 Power Cord with European Plug OR C13 Power Cord with Australian Plug If other country-specific C13 Plug types are required, they must be sourced locally. UC360 is NOT approved for use in China or Brazil External Hotdesking is a license option that allows standard Hotdesk users to extend the ability to receive calls to external numbers - ie Users can logon at remote devices Controllers must be on a minimum software release of MCD HTML Application Licenses are required to load HTML Applications (Release 2.0 or greater) on 5320/5320e/5330/5330e/5340/5340e/536 0 IP Phones. Requires HTML Toolkit Release 2.0 or greater HTML Application Licenses are required to load HTML Applications (Release 2.0 or greater) on 5320/5320e/5330/5330e/5340/5340e/536 0 IP Phones. Requires HTML Toolkit Release 2.0 or greater. Only 2 UC360 Demo Kits are allowed per authorizedner. Includes: UC360 Collab Pt. (Remote Collab + Video) (Qty. 2) Multi-Port GigE PoE Switch (Qty. 2) Requires C7 Power Cords (Qty. 2) to be purchased separately: C7 Power Cord with NA Plug Type OR C7 Power Cord with UK Plug Type OR C7 Power Cord with Euro Plug Type OR C7 Power Cord with Australian Plug Type If other country-specific C7 Plug Types are required, they must be sourced locally. UC360 is NOT approved for use in China or Brazil. External Hotdesking is a licence that allows standard Hotdesk users to extend the ability to receive calls to external numbers - ie Users can logon at remote devices Controllers must be on a minimum software release of MCD 4.0. HTML Application Licenses are required to load HTML Applications (Release 2.0 or greater) on 5320/5330/5340/5360 IP Phones. Requires HTML Toolkit Release 2.0 or greater. HTML Application Licenses are required to load HTML Applications (Release 2.0 or greater) on 5320/5330/5340/5360 IP Phones. Requires HTML Toolkit Release 2.0 or greater. Page 1-17

28 CHANGE SUMMARY (Continued) Page 1-18

29 MITEL COMMUNICATIONS DIRECTOR (MCD) MITEL COMMUNICATIONS DIRECTOR (MCD) 3300 ICP CONTROLLERS $ AX 2G&4G Flash SSD XX $ AX 2G&4G Flash SSD - INTL $3, AX Controller $3, Software ordered separately for either 3300 ICP or SX200 ICP 3300 MXe III Controller $ The 3300 MXe III Controller requires a minimum of MCD 4.2 software CX(i) 8G SATA SSD $ This Flash Drive is for CX II and CXi II Controllers MXe III Controller 32G SATA SSD $ This MCD media package is for the MXe III Controller only MXe III 160G SATA HDD XX $ This MCD media package is for the MXe III Controller MXe III 160G SATA HDD - INTL XX $ This MCD media package is for the MXe III Controller MXeIII Controller 32G SATA SSD INTL $ This MCD media package is for the MXe III Controller G SATA HDD 2 pack(cntr-server) $1, This media package is for a MXe III Controller only CX II Controller This 3300 Controller does NOT include a Solid State Drive Please order or XX to add the SSD. Page 2-1

30 MITEL COMMUNICATIONS DIRECTOR (MCD) (Continued) 3300 ICP CONTROLLERS (Continued) XX $2, $ CXi II Controller This 3300 Controller does NOT include a Solid State Drive Please order or xx to get the SSD CX(i) 8G SATA SSD - INTL This Solid State Drive should be used when selling the CX(i) II Controllers into the following countries: Cuba, Syria, Sudan, Libya and Iran ICP PACKAGES $3, $2, Gateway s/w pkg (64 Devices) INCLUDE(S): IP Networking License (Qty 1) Supports up to 64 devices Order other software licences as required 3300 CX Analog Survivable Branch Office $3, The CX Analog Survivable branch office includes: 3300 CX II Controller, DSP II and the Enterprise Gateway software pkg. No Enterprise User Licences can be added to this pkg CXi Analog Survivable Branch Office Z $10, The CXi Analog Survivable Branch Office includes: 3300 CXi II Controller, DSP II, Enterprise Gateway Software. NO Enterprise User Licences can be added to this pkg MXe Media Gateway $2, The MXe Media Gateway includes the following: 3300 MXe II Controller, Dual Trunk T1/E1 module, Expansion Kit, DSP II and Enterprise Gateway pkg. NO Enterprise User Licences can be added to this pkg. Not to be used in Contact Center environments if 3rd party IVR s are being used. Only Mitel VMW IVR is supported (trusted app) CXi Survivable Branch Office - 64 DEV The Survivable Branch office package does not support User licences. Page 2-2

31 MITEL COMMUNICATIONS DIRECTOR (MCD) (Continued) 3300 ICP PACKAGES (Continued) $8, User Controller 1400 Z $3, $4, This package includes the following: 3300 MXe II Controller, MXe AC PSU, RAID Controller, Dual HDD, 3300 MXe II Expansion kit Analog User Controller The Analog User Controller includes a AX Controller and a DSP II module. It also includes a Enterprise Gateway pkg CX Media Gateway The CX Media Gateway includes: 3300 CX II Controller, T1/E1 Trunk MMC, DSP II, Enterprise Gateway pkg and a Network link licence. NO Enterprise User licences can be added to this pkg. Not to be used in Contact Center environments if 3rd party IVR s are being used. Only Mitel VMW IVR is supported (trusted app). MCD SYSTEM SOFTWARE $1, MCD SW Pkg for MXe Server and Industry Std Servers - 64 Dev INCLUDE(S): IP Networking (Qty 1) $2, This SW package is to be only used on MXe server or Industry Standard Servers MCD VMWare VApp Base License Kit INCLUDE(S): MCD IP Networking (Qty 1) $3, This base kit is for use only with MCD deployments in VMWare environments. The base kit has a max limit of 1000 devices MCD Enterprise PBX Software $3, The Enterprise PBX Software will only support Enterprise User Licences. MCD Enterprise Software for ISS The Enterprise Software for ISS will only support Enterprise User Licences. Page 2-3

32 MITEL COMMUNICATIONS DIRECTOR (MCD) (Continued) MCD SYSTEM SOFTWARE (Continued) $1, MCD Standalone PBX Software $1, The Standalone PBX Package will only support MCD Standard User Licences. MCD Standalone Software for ISS $2, This package includes the following: 16 x Standard User Licences and 10 x SIP Trunk licences You cannot add Enterprise User licences to this base package 3300 to Virtual MCD Conversion $1, $1, This part number converts an MCD Core Application Record from a 3300 Controller system to be a Virtual MCD system. The conversion part number can only be attached to Enterprise PBX systems. Virtual MCD This base package supports MCD Enterprise licensing in a virtual appliance. It contains 0 user licenses and 0 SIP trunks Upgrade to ISS This licence upgrades an MCD 4.2 Standalone or Enterprise Base package for 3300 to an ISS System. For old 3300 base packages that need to be upgraded to a ISS system please continue to upgrade using the uplift packages. Once at a 1400 device Integrated or Gateway PKG You can add the 5000 Gateway pkg ( ) to either and the Application record will become an ISS record. MCD SYSTEM LICENSES $ MCD G729 Licence (8 Channels) $ MCD SIP Trunk licence $ MCD SIP User licence Page 2-4

33 MITEL COMMUNICATIONS DIRECTOR (MCD) (Continued) MCD SYSTEM LICENSES (Continued) $ MCD T38 licence (4 Channels) $2, MCD XNET $30.00 MCD Standard IQ Port License $ This part is only available in conjunction with the purchase of Intelligent Queue ports. The amount purchased must not exceed the number of 2. This part is required for a standalone (single node) 3300 MCD Enterprise IQ Port License Z $ This part is only purchasable with a networked This part is only available in conjunction with the purchase of Intelligent Queue ports. The amount purchased must not exceed the number of IQ ports purchased. MCD EXTERNAL HOTDESKING $ External Hotdesking is a license option that allows standard Hotdesk users to extend the ability to receive calls to external numbers - ie Users can logon at remote devices Controllers must be on a minimum software release of MCD 4.0. MCD Enterprise License $0.00 The Enterprise User Licence can only be added to a Enterprise System Type TENANTING OPTION $1, The Tenanting Option enables tenanting (including multiple music on hold) on the 3300 ICP. This option is system wide. 10 MCD SIP Trunks $5, These 10 SIP Trunks come as a single purchase and cannot be separated. 50 MCD SIP Trunks These 50 SIP Trunk licences are purchased together and cannot be separated. Page 2-5

34 MITEL COMMUNICATIONS DIRECTOR (MCD) (Continued) MCD SYSTEM LICENSES (Continued) $1, Enterprise License Group $ This Application Group licence creates a Designated Licence Manager server on the AMC. The Application Group is connected to by the system that is chosen as the DLM. MCD Enterprise Dynamic Extension $ This Dynamic Extension licence is for Enterprise Systems. Do not try and add it to a Standalone System. MCD Standalone Dynamic Extension $1, This Dynamic Extension software licence is for Standalone Systems. Do not try and add to a Enterprise System. MCD IDS Connection License $ This IDS licence is used for MCD connection to Microsoft Active Directory. Only one licence is required per MCD node, irrespective of the number of domains that MCD node connects to. MCD Standard Active Agent License $ This MCD ACD licence can be added to a Standalone System. It cannot be added to a Enterprise System MCD Enterprise Active Agent License $7, This MCD ACD licence is for a Enterprise System. It can not be added to a Standalone System. MCD P 3300 R8.0 minimum software requirements $ $1, MCD ACD licence ACD licence applies to the number of concurrent ACD agents logged in to MCD. Can be ordered in any number to max of controller capacity or engineering guidelines MCD Digital Link Licence Applies to the Universal and R2 NSUs and the embedded digital trunk modules. NSUs have dual digital trunk circuits, there are two variants of the embedded trunk modules. One has two circuits and the other has a single circuit Network Link Licences are required for each circuit. Page 2-6

35 MITEL COMMUNICATIONS DIRECTOR (MCD) (Continued) MCD SYSTEM LICENSES (Continued) $20.00 $3, $50.00 $75.00 MCD Device licence Device License applies to any IP Device using the 3300 ICP Can be ordered in any number to max of controller capacity or engineering guidelines. Additional IP Device Licenses are required on each controller for IP Phones that are made resilient. MCD IP Networking For compression of TDM/Analog calls the following is required: PN DSP Card is required A PN must be ordered to enable compression channels for TDM/Analog calls. MCD Mailbox licence Mailbox License applies to any User using the 3300 ICP VM Can be ordered in any number to max of controller capacity or engineering guidelines. MCD ONS licence Required for each ONS port used in a ASU II $ $0.00 $1, $2, MCD Remote Management Supports the ALARM NOTIFICATION feature. When purchased and activated on the 3300, alarm notifications are ed to configurable destinations. See Mitel documetation for details on this feature Advanced Voic Option The Advanced Voic License enables Record A Call / Standard Unified Messaging / Personal Contacts functionality in the Embedded Voic System. This option is system wide. MCD Voic Hospitality PMS The Hospitality Option enables the PMS Interface for the Embedded Voic System. MCD Voic Networking The Voice Mail Networking Option provides VPIM support for Embedded VM. This allows voice mail users to send and receive messages between any embedded VM or Nupoint Messenger system. This option is system wide. MCD USER LICENSES Page 2-7

36 MITEL COMMUNICATIONS DIRECTOR (MCD) (Continued) MCD USER LICENSES (Continued) $ MCD Enterprise Multi-Device License $ The Enterprise Multi device licence can only be added to Enterprise Base package systems. MCD Multi-device Suite License $ The MCD Suite licence allows multiple unlicensed phones to be added into a Suite configuration. MCD Standard License $ The Standard User Licence can only be added to a Standalone System type. MCD Standard Multi-Device License $ This Standard Multi Device licence is for use on Standard System packages only. MCD User licence User License applies to any IP user using the 3300 ICP Can be ordered in any number to max of controller capacity or engineering guidelines. An IP User License is required for every Hot Desk user. This licence should only be used for MCD 4.0 system or older 3300 ICP SPARE COMPONENTS $1, Channel Echo Canceller $ AX AC POWER SUPPLY 300W $ AX CNTL FAN ASSY FRU $ CX/CXi/AX/MXe I-BUTTON FRU $ MXe 32G PATA SSD Page 2-8

37 MITEL COMMUNICATIONS DIRECTOR (MCD) (Continued) 3300 ICP SPARE COMPONENTS (Continued) $ MXe FAN ASSEMBLY FRU $ QUAD BRI MODULE $ /SX-200 EL/ML/ICP MX Spare Sys ID Module $ Analog Services Unit (ASU) II MW404AA A-HW $ Cable RJ45 to 2 X BNC $ MXe AC POWER SUPPLY $1, MXe III Processor $2, MXe III Raid Sub-System $2, MXe PROCESSOR $15.00 PWR CRD C13 10A 125V- NORTH AMERICAN $15.00 PWR CRD C13 10A 250V-AUSTRALIAN $ ICP Dual Fiber Interface Module $1, ICP Quad DSP Card Page 2-9

38 MITEL COMMUNICATIONS DIRECTOR (MCD) (Continued) 3300 ICP SPARE COMPONENTS (Continued) $60.00 Rack Mount Brackets $ MXe RACK MOUNT BRACKETS $40.00 MUSIC ON HOLD INPUT ADAPTOR $1, Connecting via an ONS port this adaptor provides a connection for a music source T1/E1 COMBO MMC II $ For use with the 3300 and SX200 ICP CX and CXi controllers. The resilient link feature is not supported on the SX200 ICP. 24 PORT ONSP CARD $ The 24 port ONSp card is available on the 3300 ICP from Release 8.0 UR MB RAM MODULE $2, The CX or CXi being upgraded to 512MB of RAM must be running a minimum of Release 7.1 software. The CX and CXi Controllers must be upgraded to 512MB of RAM before being upgraded to Release 9.1. AX Controller Card FRU $ This AX Controller Card is a FRU only and does not include any of the Flash Drives. These will need to be ordered separately or the drives from the replaced card can be used CX(i) II Fan Kit XX $ This FAN kit is for the 3300 CX(i) II Controllers only. These FAN`s are quieter than the original FAN`s that came with the Controllers G SATA HDD 2pk INTL(Cntr-Server) This dual pack of 160G SATA drives is for use in a MXe III solution that is utilising the RAID capability. It is for use in countries where the standard part number is not suitable. Page 2-10

39 MITEL COMMUNICATIONS DIRECTOR (MCD) (Continued) 3300 ICP SPARE COMPONENTS (Continued) $2, MXE III EXPANSION KIT $ This expansion kit is for the MXe III Controller. SYS ID MODULE (3300 MX/LX) $90.00 This part number should only be used for older Controllers. SX-200 Controllers should use the part number AMB/AOB Connection Unit-America`s $ This unit connects the embedded 3300 Analog boards to the customers wiring solution. The RJ11 cables plug into the AMB or AOB and can be plugged into an RJ45 patch panel, or they can be plugged into the Connection unit. Once plugged into the connection unit the technician can then connect the older customer wiring directly to the connection unit. A tool is included to punch the older telephony cabling into the connection unit ICP PATCH PANEL $ This unit includes a 24 port patch panel and the system cable that connects the ASU2/AX Analog Cards to the patch panel. The patch panel supports the 24 port Analog Card and the 12 port ONS and 4 port LS trunk Card G FLASH W 512MB RAM MODULE $2, $ $ This upgrade part is for the AX Controller. The AX Controller will require 512MB of RAM and a 2GB Flash drive before it can be upgraded to Release R2 NSU (110V) BNC to RJ45 Cable MW404AA purchased separately if required When used on the SX2000 a FIM Module NA must be purchased for the SX-2000 Control Node The SX-2000 requires LW32 Rls 2 to install an NSU HDD 2PK MXe WITH RAID FRU Includes two hard drives and a pre-folded ribbon cable for 3300 MXe Raid applications. Hard drives come pre-installed with 3300 ICP R8.0 software. Supercedes PK HARDDRIVE FRU ( ) Power Dongle Rev 2 (10PK) Mitel Networks 3300 Power Dongle is Cisco compliant. Page 2-11

40 MITEL COMMUNICATIONS DIRECTOR (MCD) (Continued) 3300 ICP SPARE COMPONENTS (Continued) $ $ $ $ $ $1, $1, $ $1, $1, Quad CIM Module Only supported in Software Release 2 and above The Quad CIM is supported on the SX-200 ICP MX Four connections are provided for Digital Bays and NSU Maximum 2 Quad CIMS per SX-200 ICP MX controller Digital Bay License is required to enable the ports ANALOG OPTION BOARD II Option board provides an additional 6 LS Class Trunks and 4 Analog Class Extensions for CX/CXi Controllers. ASU II AC POWER SUPPLY Part of ASU II redudant power supply option Part can be ordered as FRU ASU II cabinet includes one as standard Analog Main Board III Supports 6 LS Trunk, 4 ONS Station, 1 MOH & 1 Paging ports. First 2 ONS ports are protected against high voltage surges Supports 2 Power-Failure-Transfer (PFT) circuits (LS to ONS) Supercedes AMB V2 (PN: ), backward compatible. Already comes factory pre-installed on the 3300 CX/CXi/MXe AX CNTR 4 GIG VM FLASH DRIVE The 4Gig flash card is required for the 3300 Embedded voic to work on the AX Controller. DSP II MMC The DSP II is not supported on the 200 ICP. The DSP II is supported on the 3300 from Release 9.0. Embedded Digital Trunk Module This module is supported on MX, LX, MXe and AX controllers. There are 2 digital trunk links per module. The 3300 supports T1/D4, PRI and Q.SIG on this module. The SX-200 ICP supports T1/D4, PRI protocols on this module. ICP Analogue Option Module Used to expand System by 6 additional LS/CLASS and 2 ONS. This card applies to the MX Controller only Multi-mode Extended Dual FIM Used to extend the distance that PER and DSU nodes can be installed from a 3300 ICP. As a guideline, mulit-mode can reach up to 3 miles (5 km) Single-Mode Extended Dual FIM Used to extend the distance that PER and DSU nodes can be installed from a 3300 ICP. As a guideline, single-mode can reach up to 8 3/4 miles (14 km). Page 2-12

41 MITEL COMMUNICATIONS DIRECTOR (MCD) (Continued) 3300 ICP SPARE COMPONENTS (Continued) N N N OEM-MPP 3 OEM-MPP 3 OEM-MPP 3 $1, $2, $3, $ LS PLUS 12 ONS COMBO CARD Used with ASU II (PN: ) Each ONS port requires a license (PN: ) Requires minimum software version 3300 R7.0 UR2 StreamLine Unit - 24 port StreamLine Unit - 48 port StreamLine BS6312 (BT)Adpt. Cable-6 Pack N N N N N N N OEM-MPP 3 OEM-MPP 3 OEM-MPP 3 OEM-MPP 3 OEM-MPP 3 OEM-MPP 3 OEM-MPP 3 $ $ $ $ $50.00 $75.00 $90.00 StreamLine Dongle - 6 Pack 50 Port System Harness 100 Port System Harness 200 Port System Harness 5m M-F System Cable 10m M-F System Cable 15m M-F System Cable UPGRADES TO MCD Page 2-13

42 MITEL COMMUNICATIONS DIRECTOR (MCD) (Continued) UPGRADES TO MCD (Continued) $0.00 Hospitality Option - SX-200 ML/EL/ICP to MCD $3, Upgrade to 500 Device Integrated S/W pkg $8, $4, $6, $ $1, SX-2000 to MCD Rls 4.0 Upgrade Pkg. INCLUDE(S): MXe III Controller (Qty 1) Power Cord C13 (Qty 1) G SATA HDD (Qty 1) MCD IP Networking License (Qty 1) MCD Digital Link Licence (Qty 2) MCD Advanced Voic Option (Qty 1) Dual FIM 820 NM Multi Mode MMC (Qty 1) MCD Mailbox License (Qty 1) SX-2000 System must be at LW34 to migrate to MCD. This package is limited to 64 User Devices but can be uplifted using the existing uplift part #`s Upgrade to 200 Device Gateway or Upgrade to 1400 Device Gateway. SX-200 to MCD Standalone Upgrade Pkg INCLUDE(S): MXe III Controller (Qty 1) MCD Standalone PBX Software (Qty 1) Power Cord C13 10A - NA Plug (Qty 1) This package is intended only for SX-200 ML / EL / ICP upgrades. SX-200 to MCD Enterprise Upgrade Pkg INCLUDE(S): MXe III Controller (Qty 1) MCD Enterprise PBX Software (Qty 1) Power Cord C13 10A 125V - NA Plug (Qty 1) This package is intended only for SX-200 ML / EL / ICP upgrades. SX-2000 to 3300 ICP Digital Link Upgrade to MCD 4.0 Pkg. INCLUDE(S): Network Link License (Qty 1) Maximum quantity of this package that is orderable is Qty 8. Can only be ordered with MCD Rls. 4.0 Upgrade Base Pkg. and applied to the controller within this pkg. Upgrade to 200 Device integrated s/w pkg Allows software package to be upgraded to software package Page 2-14

43 MITEL COMMUNICATIONS DIRECTOR (MCD) (Continued) UPGRADES TO MCD (Continued) $6, Upgrade to 1400 device gateway s/w pkg $3, Allows software package to be upgraded to software package Upgrade to 1400Device integrated s/w pkg $0.00 Allows software package to be upgraded to software package MCD Standalone Sys Upd to Enterprise Sys $1, This Part Number will upgrade a MCD Standalone System to an MCD Enterprise System. Product Management Approval is required before this part can be ordered. When requesting PLM approval please include The Application Record ID of the system to be upgraded. And the SAP Sales Order number. This part must be accompanied by part number on the sales order. MCD Upgrd for MXe Server and Industry Std Servers $3, This SW package is to be only used on MXe server or Industry Standard Servers MCD Upgrd for MXe Server and Industry Std Servers $7, This SW package is to be only used on MXe server or Industry Standard Servers PRE-REQUISITE(S): MCD SW Pkg for MXe Server and Industry Std Servers Dev (Qty MCD Upgrd for MXe Server and Industry Std Servers $3, This SW package is to be only used on MXe server or Industry Standard Servers PRE-REQUISITE(S): MCD SW Pkg for MXe Server and Industry Std Servers Dev (Qty MCD UPGD TO 5000 Device Gateway S/W PKG This is a software upgrade to the Mitel Communications Director software package. Appropriate for a system currently installed with 3300 Gateway s/w pkg (1400 Devices) (PN: ). Page 2-15

44 MITEL COMMUNICATIONS DIRECTOR (MCD) (Continued) UPGRADES TO MCD (Continued) $1.00 Standalone To Enterprise System upgrade $1, $40.00 $0.00 $0.00 $ $60.00 $50.00 $45.00 $40.00 This upgrade licence needs to be ordered in the quantity = to the of the Standalone to Enterprise upgrade The price can be calculated by using document EM V4. This document is also on Mitel OnLine Upgrade to 200 device Gateway s/w pkg Allows Software Package to be upgraded to software package SX-2000 to 3300ICP ACD Upgrade to MCD 4.0 Pkg. Maximum number of this package orderable is equal to the number of installed ACD Agents listed in the SX-2000 MOSS record. Can only be ordered with MCD Rls. 4.0 Upgrade Base Pkg. and applied to the controller within this pkg. ONS LINE LIC-SX-200 ML/EL TO 3300 The maximum number of ONS Line Licenses - SX-200 ML/EL/ICP to MCD that are eligible to be purchased is equal to the number of installed ONSLine Licenses listed in the upgrading SX-200 ML/EL or SX-200 ICP system`s MOSS or AMC record. Mailbox License - SX-200 ML/EL/ICP to MCD The maximum number of SX-200 ML/EL/ICP to MCD Mailbox Licenses that are eligible to be purchased to upgrade Express Messenger mailbox, are equal to the number of enabled Express Messenger mailboxes in the SX-200 ML/EL/ICP system being upgraded. Network Link License - SX-200 ML/EL/ICP to MCD This License can only be applied to the SX-200 ML/EL/ICP Standalone or Enterprise Upgrade Package. SX-200 IP Phone to MCD Enterprise User This license may only be applied to SX-200 ML/EL/ICP Enterprise Upgrade Package. SX-200 to MCD Enterprise Active Agent This license may only be applied to SX-200 ML/EL/ICP Enterprise Upgrade Package. SX-200 IP Phone to MCD Standard User This license may only be applied to SX-200 ML/EL/ICP Standalone Upgrade Package SX-200 to MCD Standard Active Agent This license may only be applied to SX-200 ML/EL/ICP Standalone Upgrade Package. Page 2-16

45 MITEL COMMUNICATIONS DIRECTOR (MCD) (Continued) UPGRADES TO MCD (Continued) $1, $5, $3, $2, $1, Analog Gateway Upgrade This upgrade package applies to: (3300 Analog Gateway NA) (3300 Analog Gateway LAM) (3300 Analog Gateway 5.0) (3300 Analog Gateway 5.1) (3300 Analog Gateway 5.2) The upgrade removes the existing license and PER/DSU restrictions GLOBAL TO 3300 ICP S/W UPGRADE This upgrade package applies to: Global Branch Office Solution (100 Users) Global 5.0 (MX Controller) Global Branch Office Solution Branch Office Solution 5.2 The upgrade removes the existing license capacity restrictions on the The software upgrade is typically used in conjunction with the following hardware part numbers to increase 3340 ICP system capacity: MX Controller Upgrade LX Controller (1400 User) 3300 MX Digital Gateway Upgrade This upgrade package applies to: (3300 PRI Gateway) (3300 Digital Gateway 5.0) (3300 Digital gateway 5.1) ( BRI Gateway) (3300 Digital Gateway 5.2) ( MX Digital Gateway) The upgrade removes the existing license and PER/DSU restrictions R2 GATEWAY UPGRADE This upgrade package applies to: (3300 R2 Gateway) (3300 R2 Gateway 5.1) (3300 R2 Gateway 5.2) The upgrade removes the existing license and PER/DSU restrictions CX/CXi GATEWAY UPGRADE This upgrade package applies to: ( CX Gateway Package) ( CXi Gateway Package) This upgrade removes all licence restrictions This turns the gateway into a fully functional 3300 ICP Page 2-17

46 MITEL COMMUNICATIONS DIRECTOR (MCD) (Continued) UPGRADES TO MCD (Continued) $9, $9, LX Digital Gateway Upgrade This upgrade package applies to: ( LX Gateway Package) This upgrade removes all licence restrictions making it a fully functional LX controller 3340 Branch Office Solution Upgrade ( Users) This upgrade removes the limitation of 40 users on the 3340 Branch Office Solution, part number SOFTWARE A HARDWARE UPGRADES N N N OEM-MPP 3 OEM-MPP 3 OEM-MPP 3 $2, $3, $40.00 StreamLine Unit - 24 port StreamLine Unit - 48 port StreamLine BS6312 (BT)Adpt. Cable-6 Pack N N N N N N OEM-MPP 3 OEM-MPP 3 OEM-MPP 3 OEM-MPP 3 OEM-MPP 3 OEM-MPP 3 $ $ $ $ $50.00 $75.00 StreamLine Dongle - 6 Pack 50 Port System Harness 100 Port System Harness 200 Port System Harness 5m M-F System Cable 10m M-F System Cable Page 2-18

47 MITEL COMMUNICATIONS DIRECTOR (MCD) (Continued) 3300 SOFTWARE A HARDWARE UPGRADES (Continued) N OEM-MPP 3 $ m M-F System Cable Page 2-19

48 MITEL MULTI-INSTANCE COMMUNICATIONS DIRECTOR MITEL MULTI-INSTANCE COMMUNICATIONS DIRECTOR MCD BASE LICENSES A UPLIFTS $3, MCD Enterprise S/W for MiCD This base package is intended for deployment on MICD platforms when deployed within an enterprise environment. Alternative base packs are to be used when deploying within Service Provider environements. MCD SYSTEM SOFTWARE $25, Multi-Instance Communications Director Base Software Base entitlement required for MICD deployments. One Base SW kit required for each pair of MCD/Media Servers being deployed Does not include MCD base licenses or any system or user licenses. Page 2-20

49 MITEL 5000 COMMUNICATIONS PLATFORM (CP) MITEL 5000 COMMUNICATIONS PLATFORM (CP) 5000 BASE PACKAGES WITH BASIC VOIC B-5000-HW $2, MITEL 5000 IP BASE KIT HX CONTROLLER B-5000-HW $2, Contains: 1 : HX Controller Chassis 1 : HX Processor Module 1 : NA Compact Flash 1GB 1 : Mitel 5000 v5.0 DVD 1 : US Power cable 1 : Power supply 1 : Mitel 5000 v5.0 License 4 : Basic Voice mail single port 1 : Dynamic Extension Express 16 : Cat D IP Phone license 1 : Hot Desking License System-Wide 1 : UVM Sync License System-Wide 1 : Meet-Me Conferencing License Mitel 5000 IP Base Kit HX no CF B-5000-HW $2, Includes HX Controller 16 IP phone licenses, Power Supply/Cable 4 ports UVM Includes hot desking, UVM Synch, Meet-me conferencing Dynamic Extension Express must order CF separately Mitel 5000 Digital Base Kit HX no CF Includes HX Controller, One DDM 16, 48 digital phone licenses, Power Supply/Cable 4 ports UVM Includes hot desking, UVM Synch, Meet-me conferencing Dynamic Extension Express must order CF separately Page 2-21

50 MITEL 5000 COMMUNICATIONS PLATFORM (CP) (Continued) 5000 BASE PACKAGES WITH BASIC VOIC (Continued) B-5000-HW $2, MITEL 5000 DIGITAL BASE KIT HX CNTRL INCLUDE(S): HX Controller Chassis - Qty HX Processor Module - Qty DDM-16 - Qty DDM-16 Cable - Qty NA Compact Flash 1GB - Qty Mitel 5000 v5.0 N.A. DVD - Qty US Power Cable - Qty Power Supply - Qty MT5000 Sofrware v5.0 - Qty Basic Voice Mail Single Port - Qty Dynamic Extension Express - Qty Cat E - Digital Set License - Qty Hot Desking License System-Wide - Qty UVM Synchronization - Qty Meet-Me Conferencing License - Qty SOLUTION LICENSES $0.00 MT5000 Lic Cat A IP Ph to Cat D IP B-5000-SW $1, MT5000 Lic IP Phones Enable System (pre-v4.0) B-5000-SW $ MT5000 Lic SIP Trunk Each license enables one SIP trunk Refer to the MOL Knowledge base for a list of supported carriers. CALL PROCESSING UPGRADE LICENSE B-5000-SW $1, v2.x to v3.0 Software Version Upgrade License B-5000-SW $0.00 CS5000 S/W LIC U/G V2 TO V2.1 Certification(s): CTP, BI5000 Page 2-22

51 MITEL 5000 COMMUNICATIONS PLATFORM (CP) (Continued) CALL PROCESSING UPGRADE LICENSE (Continued) B-5000-SW B-5000-SW B-5000-SW B-5000-SW B-5000-HW $0.00 $0.00 $0.00 $0.00 $1, $0.00 $6, v2.1 to v2.2 Software Version Upgrade License Certification(s): CTP, BI5000 This upgrade is to v2.2 from any version of 2.X v2.x to v2.3 Software Version Upgrade License Certification(s): CTP, BI5000 This upgrade is to v2.3 from any version of 2.X v2.x to v2.4 Software Version Upgrade License Certification(s): CTP, BI5000 This upgrade is to v2.4 from any version of 2.X v1.0 to v1.1 Upgrade License Certification(s): CTP, BI5000 This upgrade must be applied prior to applying any other call processing upgrade, such as v1.2 to v2.0 Software Version Upgrade License Certification(s): CTP, BI5000 Upgrades the version of software on any CS-5x00 communications server 5000 v1.1 to v1.2 Upgrade License INCLUDE(S): of the IP Endpoint Category C Licenses Certification(s): CTP, BI5000 Upgrades call processing software from version 1.1 to version 1.2. Mitel 5000 v4.0 PS-1 w/lic key B-5000-SW $1, Adds processing capability for larger/busier systems Refer to Engineering Guidelines on MOL for info Pre-v4.0 systems should order the CS-5600 upgd kit instead MT5000 Lic Upgd V3.X to V $0.00 Entitles upgrade from any v3.x version of software to v4.0. Customers under Software Assurance should order instead. This upgrade requires a 1GB CompactFlash Card (not included) 5000 Release 3.0 to 3.1 upgrade license Requires Version x systems must also order the upgrade to 3.0 ( ) Page 2-23

52 MITEL 5000 COMMUNICATIONS PLATFORM (CP) (Continued) CALL PROCESSING UPGRADE LICENSE (Continued) $0.00 MT5000 Lic Upgd V3.X to V4.0 SWA-only $0.00 This no-charge part is for active Software Assurance customers only to upgrade from v3.x to v4.0. Customer not under Software Assurance should purchase instead This upgrade requires a 1GB CompactFlash Card (not included) LIC MT 5000 UPGRADE V3.X TO V3.2 This upgrade is to release 3.2 from any version of 3.X This part is not necessary if under Software Assurance DIGITAL EXPANSION COMPONENTS & LICENSES B-5000-SW $0.00 MT5000 Lic DEI #1 Enable (pre-v4.0) B-5000-SW $3, MT5000 Lic DEI #2 Enable (pre-v4.0) B-5000-SW $1, MT5000 Lic DEI #3 Enable (pre-v4.0) B-5000-SW $1, MT5000 Lic DEI #4 Enable (pre-v4.0) B-5000-HW $9.00 $ Digital Expansion Interface (DEI) Cable (8 inches) Certification(s): NCR Connects DEI to the 5000 VOIP Chassis or to another DEI. MT5000 DDM-16b CCA for HX (no cbl B-5000-HW $ MT5000 Single Line Mdl (SLM-8) for DEI B-5000-HW $1, Occupies one bay in Digital Expansion Interface (DEI) Does not require license PCBA DDM-16 CARD WITH CABLE Provides 16 digital phone ports Occupies bay in main HX Controller chassis only Page 2-24

53 MITEL 5000 COMMUNICATIONS PLATFORM (CP) (Continued) DIGITAL EXPANSION COMPONENTS & LICENSES (Continued) B-5000-HW B-5000-HW $ $30.00 $ MT5000 Dgtl Endpt Mdl (DEM-16) for DEI Certification(s): CTP, BI5000 This is a 16-port module. Up to 3 Digital Endpoint Modules can be added to each Digital Expansion Interface ( ). MT5000 CABLE DEM-16 RJ45 TO AMP 50P 3M Certification(s): NCR This cable has four RJ-45 connectors on one end (for the DEM) and a male Amp connector on the other end. This cable adapter is NOT included in any base pkgs and should be ordered as needed. MT5000 Digital Exp Interface (DEI) Digital Expansion Interfacee(DEI) B-5000-HW $ MT5000 Single Line Mdl (SLM-4) for CS/HX Occupies bay in main 5000 chassis Limited to one on CS Controller Up to four in HX Controller IP NETWORKING LICENSES B-5000-SW B-5000-SW B-5000-SW $4, $6, $2, MT5000 Lic IP Networking 5400 Certification(s): CTP, BI5000 Increases the built in 6-channel capacity for networking. When this license is applied to a CS-5400, any of the 110 IP resources can be allocated as IP Networking resources. PRE-REQUISITE(S): Must contact Sales Engineering for network qualification. MT5000 Lic IP Networking 5600 (pre-v4.0) Certification(s): CTP, BI5000 Increases the built in 6-channel capacity for networking. When this license is applied to a CS-5600, any of the IP resources can be allocated as IP Networking resources. PRE-REQUISITE(S): Must contact Sales Engineering for network qualification. CMT5000 Lic IP Networking 5400 to 5600 (pre-v4.0) Certification(s): CTP, BI5000 Used when upgrading a CS-5400 that already has the unrestricted IP Networking License ( ). PRE-REQUISITE(S): Must contact Sales Engineering for network qualification. Page 2-25

54 MITEL 5000 COMMUNICATIONS PLATFORM (CP) (Continued) IP NETWORKING LICENSES (Continued) B-5000-SW B-5000-SW $2, $2, MT5000 Lic IP Networking 5200 to 5400 Certification(s): CTP, BI5000 Used when upgrading to a CS-5400 from a CS-5200 equipped with an IP Networking License ( ). This license allows any of the 110 IP resources to be allocated as IP networking resources Provides all of the features and benefits of PRE-REQUISITE(S): CS-5400 IP Networking Upgrade ( ) can only be enabled if a CS-5200 IP Networking ( ) is already enabled. Must contact Sales Engineering for network qualification. MT5000 Lic IP Networking Increases the built in 3-channel capacity for networking. When this license is applied to a 5000, any avail IP resources can be allocated as IP networking resources. PREMIUM FEATURE LICENSES B-5000-SW $ MT5000 Lic Agent Help B-5000-SW $ MT5000 Lic Automatic Call Distribution B-5000-SW $ MT5000 Lic Desktop Interface B-5000-SW $ MT5000 Lic System OAI 3rd Pty Call Ctrl B-5000-SW $ MT5000 Lic System OAI Events B-5000-SW $ MT5000 Lic Hot Desking System-Wide B-5000-SW $ Enables (single-node) hot desking system-wide MT5000 Lic UVM BES Synchronization Enables (system-wide) the ability to synchronize with Blackberry Enterprise Server (BES). Requires license as a prerequisite Page 2-26

55 MITEL 5000 COMMUNICATIONS PLATFORM (CP) (Continued) PREMIUM FEATURE LICENSES (Continued) B-5000-SW $ MT5000 Lic Meet-Me Conferencing B-5000-SW $ Enables Meet-Me Conference Capability (system-wide) MT5000 Lic Dyn Ext Expr System-wide B-5000-SW $ Enables Personal Call Routing (PCR) system-wide (all users) PCR includes mobile twinning Requires Mitel 5000 Release 3.2 or later MT5000 Lic UVM Synchronization B-5000-SW $ Enables all Unified Voice Messaging users to synchronize their voice mailbox with an mailbox. MT5000 Lic Analog VM HG Certification(s): NCR B-5000-SW $ MT5000 Lic Remote ACD Certification(s): NCR B-5000-SW $ MT5000 Lic V-Mail Private Networking Certification(s): NCR B-5000-SW B-5000-SW $ $ MT5000 Lic File Based Music Source Certification(s): NCR One License is required for each port of file based music up to 5 files. MT5000 Lic V-Mail AMIS Networking Certification(s): NCR PRE-REQUISITE(S): This feature is only available when using Voice Processing Unit. TRUNK INTERFACES B-5000-HW $ MT5000 Basic Rate Mdl (BRM-2) for CS/HX B-5000-HW $1, MT5000 Dual T1/E1/PRI (T1M-2) for CS/HX Requires license to enable 2nd port ( ) Page 2-27

56 MITEL 5000 COMMUNICATIONS PLATFORM (CP) (Continued) TRUNK INTERFACES (Continued) B-5000-SW B-5000-SW B-5000-SW $ $1, $1, MT5000 Lic IP Gateway Trunk Certification(s): CTP, BI5000 Determines the number of IP gateway trunks in the system when using an external IP gateway. SIP Trunks for carrier-based services should use PRE-REQUISITE(S): One IP Gateway Trunk License required per gateway trunk port. MT5000 Lic Enable 2nd port on T1M-2 Certification(s): NCR This license enables the second port on the Dual T1/E1 ( ) MT5000 Lic Single PRI One PRI License required for each T1M or T1M-2 module needing PRI B-5000-HW $ MT5000 Loop Start Mdl (LSM-4) for CS/HX Provides four CO loop start lines. STORAGE CARDS A BASIC VOIC UPGRADES $ GB Compact Flash Mitel 5000 UK B-5000-HW $ GB Compact Flash Mitel 5000 UK $60.00 Mitel MB CF V4X+ SW Provides approximately 100 hours of voice storage time Contains licensing info necessary for R4.0 & later This CompactFlash cannot be downgraded to pre-4.0 Mitel 5000 CompactFlash cards are specifically designed to be written many times. Off-the-shelf CFs will wear out very quickly, and Mitel does NOT recommend or support the use of off-the-shelf CompactFlash cards Page 2-28

57 MITEL 5000 COMMUNICATIONS PLATFORM (CP) (Continued) STORAGE CARDS A BASIC VOIC UPGRADES (Continued) $ SW P MEM MT GB CF V4X+ Provides approximately 300 hours of voice storage time Contains licensing info necessary for R4.0 & later This CompactFlash cannot be downgraded to pre B-5000-SW $1, Mitel 5000 CompactFlash cards are specifically designed to be written many times. Off-the-shelf CFs will wear out very quickly, and Mitel does NOT recommend or support the use of off-the-shelf CompactFlash cards Basic Voic 4-Port Upgrade Certification(s): BI5000 Licenses Unified Voice Messaging in increments of 4 ports. - The Mitel 5000 configuration is packaged with 4 ports of UVM. This port count can be increased up to 24 ports by purchasing the appropriate qty of 4 port licenses SERIES IP EPOINT LICENSES $0.00 MT5000 Lic Cat B Soft IP Ph to Cat F SIP B-5000-SW $ MT5000 Lic IP Phone Category A B-5000-SW $ MT5000 Lic IP Phone Category F B-5000-SW $70.00 Each license enables one SIP phone Check with the MOL`s Knowledge Base for a list of supported devices MT5000 Lic Digital Phone Category E One license required per digital phone Note that some base kits contain supply of Cat E lic Page 2-29

58 MITEL 5000 COMMUNICATIONS PLATFORM (CP) (Continued) 8000 SERIES IP EPOINT LICENSES (Continued) B-5000-SW $50.00 MT5000 Lic IP Phone Category C Certification(s): CTP, BI5000 IPD Allows one IP Endpoint to connect to the system. This license is required for the following connections: - Audio and Web Conferencing (one license per conference port) - SIP Server connections (each SIP endpoint) - Model 8660 ( ) - Model 8664 ( ) - Model 8665 ( ) - Model 8668 ( ) - IP PhonePlus - IP Single Line Adapter B-5000-SW $ ***All IP connections, except IP Gateways, require a Category A,B,C or D license. If your connection is not explicitly listed uner one of these categories, please check with Sales Engineering to determine which license is required. MT5000 Lic IP Phone Category D Certification(s): CTP, BI5000, IPD Allows one Mitel IP Endpoint to connect to the system. This license is required for the following connections: - Model 5212 ( ) - Model 5224 ( ) - Model 5330 ( ) - Model 5340 ( ) *** All IP connections, except IP Gateways, require a Category A,B,C or D license. If your connection is not explicitly listed under one of these three categories, please check with Sales Engineering to determine which license is required. SPARES B-5000-HW $80.00 KIT BRKTS HX CONT A PS WALL MOUNT $10.00 Mounting Brackets for Mitel CS-5200/5400 Base System Chassis $35.00 SW License Key Mitel $40.00 USB to Serial Converter Cable Page 2-30

59 MITEL 5000 COMMUNICATIONS PLATFORM (CP) (Continued) SPARES (Continued) $75.00 Universal RS-232 Cable and Connector Kit $5.00 SW MT 5000 V5.0 CD NA B-5000-HW $ MT5000 CBL DDM-16 3M TO AMP 50P 3METR $ External Modem Kit B-5000-HW B-5000-HW $ $35.14 $1, CT Gateway Software (Single Application) Certification(s): CTP, BI5000, N+, OAI Software that allows a single application to connect to a networked phone system. PRE-REQUISITE(S): - System OAI Events Feature ( ) - System OAI Third Party Call Control Feature ( ) 5000 Wall Mount Kit INCLUDE(S): 3U Wall Mounting Bracket (Qty 2) ( ) External Screens for Mid-Chassis Wall Mount (Qty 3) ( ) Installation Hardware Installation Instructions This kit is required for wall mounting a Mitel 5000 unit. MT5000 HX Processor Mdl (HPM) B-5000-HW $1, MT5000 Processor Expansion Card (PEC-1) B-5000-HW $1, Adds IP Resources (DSP) to Mitel 5000 Refer to Engineering Guidelines for recommendations MT5000 HX Controller Chassis B-5000-HW $50.00 FRU only (normally ordered as part of a kit) MT5000 HX to DEI Cable 16in This cable provides connectivity between an HX Controller and the first DEI when both are mounted in a rack. (The std cable isn`t long enough) Page 2-31

60 MITEL 5000 COMMUNICATIONS PLATFORM (CP) (Continued) SPARES (Continued) B-5000-HW $ KIT WALL MOUNT BKTS HX CONT, PS & 2 DEI B-5000-HW B-5000-HW $1, $ Wall mount kit for Mitel 5000 HX Controller and up to two 1U devices. Typically these would be two DEIs, but one could be a PS-1. CT Gateway Software (Multiple Application) Certification(s): CTP, BI5000, N+, OAI Software that allows multiple applications to share the connection to a networked phone system. PRE-REQUISITE(S): - System OAI Events Feature ( ) - System OAI Third Party Call Control Feature ( ) MT5000 Loop Start Mdl (LSM-4) for CS/HX Provides four CO loop start lines $50.00 MT5000 HX Ctrl Pwr Sup 120W 24VDC 5A This is a Power Supply for HX Controller. FRU only--normally included in base kits. Power cord not included but can be ordered separately as part # Page 2-32

61 MITEL SX-200 IP COMMUNICATIONS PLATFORM MITEL SX-200 IP COMMUNICATIONS PLATFORM SX-200 ICP STAARD PACKAGES $13, $1, MX w ASU Hospitality Hardware Package INCLUDE(S): SX-200 MX Controller (Qty 1) DUAL T1/E1 TRUNK MMC (Qty 1) Stratum 3 Clock Module (Qty 1) ASU II (Qty 2) Port ONSp (Qty 4) Pack Power Cord NA (Qty 1) IP Console (Qty 1) 5540 IP Console supports PoE or local Ethernet Power Adapter & C7 Power Cord (purchased separately). Approved Power Adapter & Power Cord for 5540 IP Console: VDC Power Adapter Universal, V Hz C7 Power Cord with NA Plug Type PRE-REQUISITE(S): MX w ASU Hospitality SW Bundle (Qty 1) SX-200 CX Controller Requires Core SW Options Bundle ( ) $2, CX Controller comes with 6 LS/CLASS trunks, 4 ONS/CLASS lines and 512MB Compact Flash Memory card SX-200 CXi Controller Requires Core SW Options Bundle ( ) $4, CXi Controller comes with 6 LS/CLASS trunks, 4 ONS/CLASS lines, integrated L2 PoE switch and 512MB Compact Flash Memory card SX200 ICP MX CONTROLLER W/HARD DRIVE Requires Core SW Options Bundle ( ) Includes 6 LS Trunks, 2 ONS and 2 DNIC lines (IP) SYSTEM EXPANSION NA A-HW $1, Digital Line Card (12 Circuit) Model 70IP - Use to add resources to an SX-200 Page 2-33

62 MITEL SX-200 IP COMMUNICATIONS PLATFORM (Continued) SX-200 ICP CARDS/NODES A-HW $4, $3, SX-200 ICP Peripheral Node BCC3 120V - Dark Grey INCLUDE(S): SX-200 Peripheral Cabinet - Dark Grey (Qty 1) NA Copper Interface Module (CIM) (Qty 1) NA Peripheral interface Cable 10ft/ 3M (Qty 1) SA Peripheral Node Power supply 120V (Qty 1) NA Bay Control Card 3 (BCCIII) (Qty 1) NA Peripheral Node Power Cord 120V (Qty 1) SX200 MX controller Network Service Unit (NSU) NA A-HW $ NSU supports 2 Links (North American PRI only) and requires Digital Link Software and Stratum 3 Clock Module BONS/CLASS Line Card $ Requires BONS Line Card Licenses and TDM Device Licenses Max. 56 per SX-200 MX Controller SX-200 IP Stratum 3 Clock Module Always required with T1 or PRI NA A-HW $1, Digital Line Card (12 Circuit) Model 70IP - Use to add resources to an SX NA A-HW $1, $ Fiber Interface Module ll (FIM ll) 14Km SM Sits on BCC lll / PRI or PIMCC card. Can replace one of three circuits on Control Triple CIM card Dual DSP Module Used to expand System Resources $ ICP Analogue Option Module Used to expand System by 6 additional LS/CLASS and 2 ONS. This card applies to the MX Controller only. SX-200 ICP SYSTEM SOFTWARE Page 2-34

63 MITEL SX-200 IP COMMUNICATIONS PLATFORM (Continued) SX-200 ICP SYSTEM SOFTWARE (Continued) $1, Premier SW Options Bundle INCLUDE(S): x IP Network Channel License (Qty 2) nd (PC) Port on IP Sets License (Qty 1) x ACD Agent License (Qty 5) Recorded Announcement Device Option (Qty 1) Purchasable only with these SX-200 ICP Controller PNs: (CXi), (CX) and (MX) Max. 1 per SX-200 ICP Controller $4, $1, PRE-REQUISITE(S): Core SW Options Bundle (Qty 1) MX w ASU Hospitality Software Bundle INCLUDE(S): x VM Box License (Qty 25) x IP Set License (Qty 2) x ACD Agent License (Qty 5) x Network Link License (Qty 1) x TDM Device License (Qty 130) Recorded Announcement Device Option (Qty 1) Phonebook Option (Qty 1) Voic PMS Option (Qty 1) Voic Bilingual Prompts Option (Qty 1) Hospitality Option (Qty 1) Feature Level 6 Option (Qty 1) Centralized VM & Attendant Option (Qty 1) Superset 4000 Sets Option (Qty 1) FAX Tone Detection Option (Qty 1) MiTAI Option (Qty 1) Auto-Attendant Option (Qty 1) ACD Real Time Events Option (Qty 1) CLASS Sets Option (Qty 1) Record A Call Option (Qty 1) Voic Softkeys Option (Qty 1) PRI Q-Sig Option (Qty 1) Remote SW Download Option (Qty 1) This SW bundle is limited to 24 Max. IP Sets. To increase the limit order an Uplift Max. IP Sets SW option 100 Max. IP Sets SW Options Bundle INCLUDE(S): x IP Set License (Qty 2) x VM Box License (Qty 2) x Network Link License (Qty 1) x TDM Device License (Qty 24) Limits system size to a max. of 100 IP Sets Can purchase only one of the Max. IP Set SW Options Bundle per SX-200 ICP Controller PRE-REQUISITE(S): SX-200 ICP Core SW Options Bundle (Qty 1) Page 2-35

64 MITEL SX-200 IP COMMUNICATIONS PLATFORM (Continued) SX-200 ICP SYSTEM SOFTWARE (Continued) $2, Max. IP Sets SW Options Bundle INCLUDE(S): x IP Set License (Qty 2) x VM Box License (Qty 2) x Network Link License (Qty 1) x TDM Device License (Qty 24) Limits system size to a max. of 248 IP Sets Can purchase only one of the Max. IP Set SW Options Bundle per SX-200 ICP Controller $ PRE-REQUISITE(S): SX-200 ICP Core SW Options Bundle (Qty 1) 64 Max. IP Sets SW Options Bundle INCLUDE(S): x IP Set License (Qty 2) x VM Box License (Qty 2) x Network Link License (Qty 1) x TDM Device License (Qty 24) Limits system size to a max. of 64 IP Sets Can purchase only one of the Max. IP Set SW Options Bundle per SX-200 ICP Controller $ PRE-REQUISITE(S): SX-200 ICP Core SW Options Bundle (Qty 1) 24 Max. IP Sets SW Options Bundle INCLUDE(S): x IP Set License (Qty 2) x VM Box License (Qty 2) x Network Link License (Qty 1) x TDM Device License (Qty 24) Limits system size to a max. of 24 IP Sets Can purchase only one of the Max. IP Set SW Options Bundle per SX-200 ICP Controller PRE-REQUISITE(S): SX-200 ICP Core SW Options Bundle (Qty 1) Page 2-36

65 MITEL SX-200 IP COMMUNICATIONS PLATFORM (Continued) SX-200 ICP SYSTEM SOFTWARE (Continued) $ SX-200 ICP Core SW w Speech Rec Server Option Bundle INCLUDE(S): x IP Set License (Qty 2) x VM Box License (Qty 2) x TDM Device License (Qty 10) VM Bilingual Prompts Opt (Qty 1) Auto-attendant Option (Qty 1) MiTAI Option (Qty 1) Remote SW Download Opt (Qty 1) Central VM&Attendant Opt (Qty 1) SS4000 Sets Option (Qty 1) Fax Tone Detect Option (Qty 1) VM Softkeys Option (Qty 1) PRI Q.Sig Option (Qty 1) Record A Call Option (Qty 1) CLASS Sets Option (Qty 1) Speech Rec Server Opt (Qty 1) Feature Level 6 Option (Qty 1) Max. 1 Core SW Option Bundle must be ordered with every SX-200 ICP controller PRE-REQUISITE(S): SX-200 CXi Controller (Qty 1) or SX-200 CX Controller (Qty 1) or SX-200 MX Controller (Qty 1) Page 2-37

66 MITEL SX-200 IP COMMUNICATIONS PLATFORM (Continued) SX-200 ICP SYSTEM SOFTWARE (Continued) $ SX-200 ICP Core SW Options Bundle INCLUDE(S): x IP Set License (Qty 2) x VM Box License (Qty 2) x TDM Device License (Qty 10) Voic Bilingual Prompts Option (Qty 1) Auto-Attendant Option (Qty 1) MiTAI Option (Qty 1) Remote SW Download Option (Qty 1) Centralized VM & Attendant Option (Qty 1) SS4000 Sets Option (Qty 1) FAX Tone Detection Option (Qty 1) Voic Softkeys Option (Qty 1) PRI Q-Sig Option (Qty 1) Record A Call Option (Qty 1) CLASS Sets Option (Qty 1) Phonebook Option (Qty 1) Feature Level 6 Option (Qty 1) Max. 1 must be ordered with these SX-200 ICP Controllers: , or Controller size is limited to a max. 8 IP Sets Record A Call option requires a Hard Drive in the Controller $1, PRE-REQUISITE(S): SX-200 CXi Controller or (Qty 1) SX-200 CX Controller or (Qty 1) SX-200 MX Controller (Qty 1) Advanced Messaging SW Options Bundle INCLUDE(S): VM Personal Contact Numbers (Qty 1) (SMTP C/S) Option (Qty 1) Standard Unified Messaging (Qty 1) Purchasable only with these SX-200 ICP Controller PNs: (CXi), (CX) and (MX) Max. 1 per SX-200 ICP Controller Page 2-38

67 MITEL SX-200 IP COMMUNICATIONS PLATFORM (Continued) SX-200 ICP SYSTEM SOFTWARE (Continued) $1, Hospitality SW Options Bundle INCLUDE(S): x TDM Device License (Qty 48) x VM Box License (Qty 12) Hospitality Option (Qty 1) Voic PMS Option (Qty 1) x ACD Agent License (Qty 5) Recorded Announcement Device Option (Qty 1) BONS Line Card License (Qty 4) Purchasable only with these SX-200 ICP Controller PNs: (CXi), (CX) and (MX) Max. 1 per SX-200 ICP Controller $ PRE-REQUISITE(S): Core SW Options Bundle (Qty 1) SX-200 ICP REMOTE DOWNLOAD OPTION $ AMC remote software download license replaces the existing MOSS and is to be used with the SX-200 ICP ONLY. This Option is included all packages Uplift Max 24 to Max 64 IP Sets SW $ PRE-REQUISITE(S): Max. 24 IP Set SW Options bundle (Qty 1) or MX w Bay Hospitality SW Opt bundle (Qty 1) Uplift Max 64 to Max 100 IP Sets SW $1, PRE-REQUISITE(S): Max IP Sets SW Options bundle (Qty 1) or Uplift Max 24 to Max 64 IP Sets (Qty 1) Uplift Max 100 to Max 248 IP Sets SW $ PRE-REQUISITE(S): Max. IP Sets Options bundle (Qty 1) or Uplift Max 64 to Max 100 IP Sets (Qty 1) SX-200 AX SW Kit XX $ This AX Controller media package is for the SX200 ICP only. SX-200 AX SW Kit - INTL This AX Controller package is for the SX200 ICP solution. Page 2-39

68 MITEL SX-200 IP COMMUNICATIONS PLATFORM (Continued) SX-200 ICP SOFTWARE OPTIONS $ FEATURE LEVEL $ INTERNET GATEWAY SW OPTION $ IP Phone License (Qty 4) A-SW $ Phonebook License $ SX-200 ICP Hospitality Option $0.00 SX-200 ICP Std Unif Messaging Serv/Maint 1 yr $ SX-200 ICP Voic PMS $1, Voic Bilingual Prompts $25.00 Voic Box License (Qty 1) $80.00 Voic Box License (Qty 4) $ Voic Personal Contacts NA A-SW $0.00 Auto Attendant Option $ TDM Device License 1 license is required for every ONS, DNIC and public network Trunk circuit or channel Page 2-40

69 MITEL SX-200 IP COMMUNICATIONS PLATFORM (Continued) SX-200 ICP SOFTWARE OPTIONS (Continued) NA NA A-SW A-SW $ $ $0.00 $ IP Phone License (Qty 1) AMC license for SX-200 ICP only Order 1 IP Set License per IP Telephone Set. UM Standard (SMTP Forwarding) Enables Forwarding of Voic to and Notification of E911 Calls and Maintenance Logs PRE-REQUISITE(S): SX-200 ICP CX 6x16 Basic System (Qty 1) SX-200 Voic Softkey Option For use with LW 17 Rel. 3.1 or later. MOSS Option enables softkey integration on Mitel Express Messenger Rel. 2.1 (MEM) and Mitel NuPoint Messenger Rel. 7.0 or greater. To order: Serial number of MEM or Mitel NP Messenger must be provided OR ensure the MEM / Mitel NP Messenger system appears on the same purchase order as the SX-200 Voic Softkey option. Fax Tone Detection Option For use with minimum LW17 (ML/EL) only NA A-SW $ Superset 4000 Series Sets Option For use with minimum LW17 only NA A-SW A-SW $ $2, $0.00 $1, nd Port on IP Phones License It allows data network connection to the 2nd port of the 5215 and 5220 IP Phone. This is a system wide option, once it is enabled all dual port phones work with a network connection. Requires Level 2 Certification (Advanced Bridging) CLASS Sets Option Option provides station side CLASS on analog telephone sets Pre-Requisites: ONS/CLASS Line Card ( NA) or BONS/CLASS Line Card ( NA) A ELx type cabinet / DSP/ BCClll/ Min. LW 18 Rel 2.0 Digital Bay License (Qty 1) Required whenever an SX-200 Peripheral Node is connected to the system Suite Services Option Required: Minimum LW 18 Rel. 2.0 Page 2-41

70 MITEL SX-200 IP COMMUNICATIONS PLATFORM (Continued) SX-200 ICP SOFTWARE OPTIONS (Continued) NA NA A-SW A-SW A-SW $3, $ $3, $ $ $ $ $ ACD Real Time Event Option Requires LW 17 Rel 4 or greater This software option is $0.00 when purchased in conjunction with the 6110 Contact Center Management Application. Part Numbers: or or NA or NA or NA or NA or or NA or NA or NA or or or or or CCM Enterprise Node S/W These parts must be purchased directly from Mitel Networks. Compression Resource License (8 Channels) Requires LW19 Rls 3.2 Software Requires technical certification on LW19 Rls 3.2 Maximum 32 Compression Resource Channels per IP NODE Can be used with the SX-200 ICP DID Server (embedded) Requires SW Release 4.0 Mutally exclusive with MEM DID Software Option ( ) IP Network Channel License (Qty 1) Requires a minimum of LW19 Rls 3.1 software. (with IPNODE) Each IP Node supports a maximum of 30 IP Network Channels (IP Trunks). Order the exact quantity of IP Trunks required to a maximum of 60 per SX-200 EL system. ONS Centralized Voice Mail is NOT supported over Q.SIG or IP Networking. When used on SX-200 MX controller (Max 24) When used on SX-200 CX controller (Max 16) Record A Call Option Serial number from Mitel Express Messenger card must be provided with the P.O. Requires LW 18 Release 1.0 or greater Requires minimum Mitel Express Messenger 3.0 This is a Moss option required on the SX-200. Recorded Announcement Device This part number is only required if using the embedded voic RAD ports Compression Resource License (Qty 2) Used to compress bandwidth with Remote Teleworking, IP Networking and Wireless SX-200 ICP Standard UM MWI synchronization PRE-REQUISITE(S): 6000 MANAGED APPLICATION SERVER (MAS) (This Server must be provided Separately) Standard UM SMTP forwarding Page 2-42

71 MITEL SX-200 IP COMMUNICATIONS PLATFORM (Continued) SX-200 ML/EL/SX-200 ICP COMMON SOFTWARE OPTIONS $ IP Phone License (Qty 1) AMC license for SX-200 ICP only Order 1 IP Set License per IP Telephone Set. SX-200 ICP SYSTEM LICENSES $ BONS/CLASS Line Card License $ Purchasable only with SX-200 MX Controller PN with System IDs registered on AMC after Dec. 15, 2006 May require additional TDM Device licenses to enable ports Max. 56 per SX-200 MX Controller SX-200 ICP AUTO-ATTEANT SOFTWARE OPTION $ This AMC Auto attendant option replaces the current MOSS option and allows external announcement devices to be used as an Auto Attendant SX-200 ICP Software License SS4000 SETS $ This AMC License is used to enabled the SS4000 Series sets on the SX-200 ICP MX controller only and replaces the current MOSS Option SX-200 ICP ACD REAL TIME EVENTS SOFTWARE OPTION $ This AMC License replaces the current MOSS Option and is Used with Call Center reporting packages to provide Real time event reporting SX-200 ICP CLASS SETS SOFTWARE OPTION $ This AMC Option replaces the current MOSS option and is used on the SX-200 ICP Only. This option enables calling line ID on CLASS Sets SX-200 ICP MITEL APPLICATION INTERFACE (MiTAI) SW OPTION This AMC SW Option is used on the SX-200 ICP only and replaces the current MOSS option. This option is used with Your Assistant Page 2-43

72 MITEL SX-200 IP COMMUNICATIONS PLATFORM (Continued) SX-200 ICP SYSTEM LICENSES (Continued) $ SX-200 ICP CENTRALIZED VM & ATTEANT SOFTWARE OPTION $ This AMC SW option is used on the SX-200 ICP only and replaces the current MOSS option. SX-200 ICP RECORD A CALL SOFTWARE OPTION $ This AMC Software option replaces the current MOSS option This option will require a Harddrive for additional message storage. This option provides call recording from the set via a feature key SX-200 ICP ISDN AUTO MIN/MAX SOFTWARE OPTION $ This AMC option is used with the NSU Part number Or the PRI CARD Part number and is used on The SX-200 ICP only and replaces the current MOSS option Part number Min/Max must be purchased first SX-200 ICP FAX TONE DETECTION SOFTWARE OPTION $1, This AMC option is used with the SX-200 ICP only and replaces the current MOSS option SX-200 ICP SUPERSET 3/4DN & 400 SERIES SOFTWARE OPTION $1, This AMC option replaces the current MOSS option and is used on the SX-200 ICP only. This Sw option is used to enable SS3/4 DN and 400 sets and may be required for external Voice Mail systems SX-200 ICP Q.SIG SOFTWARE OPTION $ This AMC option replaces the current MOSS option and is used on the SX-200 ICP Only This Q.SIG Sw option is used with PRI or IP Networking SX-200 ICP ISDN D CHANNEL BACKUP SOFTWARE OPTION This AMC option replaces the current MOSS option and is used on the SX-200 ICP only. This SW option can be used when 2 Links are using 1 D CHL for control and a backup is required for that D Channel This SW option is used with the NSU Part number Or the PRI CARD Part number Page 2-44

73 MITEL SX-200 IP COMMUNICATIONS PLATFORM (Continued) SX-200 ICP SYSTEM LICENSES (Continued) $ SX-200 ICP ISDN MIN/MAX SOFTWARE OPTION $ This AMC option replaces the current MOSS option and is used on the SX-200 ICP only. This SW option is used with the NSU Part number Or the PRI CARD Part number SX-200 ICP ISDN REMOTE LAN ACCESS SOFTWARE OPTION $ This AMC option replaces the current MOSS option and is used on the SX-200 ICP only. This option is used to enable LAN Network access via PRI This SW option is used with the NSU Part number Or the PRI CARD Part number SX-200 ICP ISDN NFAS SOFTWARE OPTION $ This AMC option replaces the current MOSS option and is used with the SX-200 ICP only. This option is used if two or more PRI links operate over one D channel This SW option is used with the NSU Part number Or the PRI CARD Part number SX-200 ICP VOIC SOFTKEYS SOFTWARE OPTION $ This AMC option replaces the current MOSS option and is used on the SX-200 ICP Only. This option provides Voice Mail Softkeys for Mitel display sets SX-200 ICP Network Link License This new AMC Network link License replaces the current MOSS Digital link license and is used on the SX-200 ICP ONLY The SX-200 ICP MX Supports 8 Network Link Licenses The SX-200 ICP CX supports 1 Network Link License This option enables 1 link on the MX T1 Module, CX T1 Combo, NSU, Per Node PRI Card and T1 module on the BCCIII SX-200 ICP E USER LICENSES $ SX-200 ICP ACD Single Agent license AMC Single ACD license replaces the existing MOSS ACD 5 Pkg bundles and is to be used with the SX-200 ICP ONLY Page 2-45

74 MITEL SX-200 IP COMMUNICATIONS PLATFORM (Continued) SX-200 ICP SPARE COMPONENTS $ MB Compact Flash (FRU) $ SX-200 ICP Power Supply $1, SX-200 IP Analogue Main Card $ SX-200 CX Analogue Main Board Version A-HW $2, This Analogue Main Board version 1 is used with the SX-200 CX controller only and is compatable with the SX-200 CX analogue options module Version 1 ( ) AMB provides 6 LS Class Trunks and 4 Analog Class extensions SX-200 Peripheral Cabinet - Dark Gray Cards and power supply must be ordered separately $ $ Analog Main Board III Supports 6 LS Trunk, 4 ONS Station, 1 MOH & 1 Paging ports. First 2 ONS ports are protected against high voltage surges Supports 2 Power-Failure-Transfer (PFT) circuits (LS to ONS) Supercedes AMB V2 (PN: ), backward compatible. Already comes factory pre-installed on the 3300 CX/CXi/MXe. SX-200 ICP Hard Drive FRU Used to increase Voice Mail storage (May require DSP for Additional Ports) For upgrade or replacement on all models of the SX-200 ICP SX-200 ICP ISDN NODES/CARDS $3, SX200 MX controller Network Service Unit (NSU) NA A-SW $ NSU supports 2 Links (North American PRI only) and requires Digital Link Software and Stratum 3 Clock Module SX-200EL/ML NFAS Software Option (PRI Card) This NFAS S/W option is used with the PRI card only Pre-requisite(s): Lightware 17.4 or later Page 2-46

75 MITEL SX-200 IP COMMUNICATIONS PLATFORM (Continued) SX-200 ICP ISDN NODES/CARDS (Continued) NA NA A-SW A-SW $1, $1, SX-200EL/ML Min/Max Software Option (PRI Card) This S/W option is used with the PRI card only Pre-requisite(s): Lightware 17.4 or later SX-200 QSIG Network Software Option This option is only supported on the PRI Card/NSU. The minimum software required for QSIG is LIGHTWARE17 Release 4 UR 2/ QSIG outbound calling name requires LIGHTWARE 18 Q.SIG Enhancements require Min. LW 19 Release 1.0 ONS Centralized Voice Mail is NOT supported over Q.SIG or IP Networking. SX-200 ICP VERTICAL MARKET PACKAGES A-HW $9, ICP AX Hospitality Hardware Package INCLUDE(S): ICP AX Controller (Qty 1) Dual T1/E1 Module (Qty 1) Analog Combo Card (Qty 1) Port ONSp Card (Qty 4) Power cable (3 pack) (Qty 1) IP Console (Qty 1) please refer to individual parts for further product notes 5540 IP Console supports PoE or local Ethernet Power Adapter & C7 Power Cord (purchased separately): Approved Power Adapter & Power Cord for 5540 IP Console: VDC Power Adapter Universal, V Hz C7 Power Cord with NA Plug Type SX-200 CONTROL A PERIPHERAL CARDS NA A-HW $1, Digital Line Card (12 Circuit) Model 70IP - Use to add resources to an SX-200 SPARE COMPONENTS SA A-HW $ Bay Power Supply 110 Volt Page 2-47

76 MITEL SX-200 IP COMMUNICATIONS PLATFORM (Continued) SPARE COMPONENTS (Continued) NA A-HW $ Peripheral Interface Module Carrier Card (PIMCC) Connects FIM ll Module Variants or CIM in BCC ll Per. Node NA NA NA A-HW A-HW A-HW A-HW $2, $ $ $ $ Bay Control Card III (BCC lll) Required for CLASS sets option/ BRI/ 16 RAC conferences/ DSP and T1 module. Requires Min. LW 18 R2.0/ ELx cabinet Copper Interface Module (CIM) Sits on BCC lll / PRI or PIMCC cards. Can replace one of three circuits on Control Triple CIM card SX-200 ML/EL FIM II Module Sits on BCC lll / PRI or PIMCC cards. Can replace one of three circuits on Control Triple CIM card SX-200 ML/EL Wall Mount Bracket For use on SX-200 EL or ELx type cabinets NA or NA only. ICP Dual Fiber Interface Module $1, ICP Quad DSP Card $1, $1, $1, $60.00 Embedded Digital Trunk Module This module is supported on MX, LX, MXe and AX controllers. There are 2 digital trunk links per module. The 3300 supports T1/D4, PRI and Q.SIG on this module. The SX-200 ICP supports T1/D4, PRI protocols on this module Multi-mode Extended Dual FIM Used to extend the distance that PER and DSU nodes can be installed from a 3300 ICP. As a guideline, mulit-mode can reach up to 3 miles (5 km) Single-Mode Extended Dual FIM Used to extend the distance that PER and DSU nodes can be installed from a 3300 ICP. As a guideline, single-mode can reach up to 8 3/4 miles (14 km). Rack Mount Brackets Page 2-48

77 MITEL SX-200 IP COMMUNICATIONS PLATFORM (Continued) SPARE COMPONENTS (Continued) $1, T1/E1 COMBO MMC II $40.00 For use with the 3300 and SX200 ICP CX and CXi controllers. The resilient link feature is not supported on the SX200 ICP. MUSIC ON HOLD INPUT ADAPTOR Connecting via an ONS port this adaptor provides a connection for a music source Page 2-49

78 MITEL 3000 COMMUNICATIONS SYSTEM (CS) MITEL 3000 COMMUNICATIONS SYSTEM (CS) MITEL 3000 LR $40.00 Expansion Backplane $ Mitel 3000 Base Syst Pkg (2x8 w/ two 8-button duplex phones) $ Mitel 3000 Base Unit (0x8) LR $ Mitel 3000 Ports Expansion Module (0x8) LR $ Mitel 3000 Two Port CO Line Module $1, $ $2, Mitel 3000 IP Package (1BBM and 1 Model 5330 IP Phone) INCLUDE(S): - 1 Broadband Module ( ) - 1 Model 5330 IP Phone ( ) - 1 Power Supply & Cord ( & ) Mitel 3000 Broadband Module (BBM) INCLUDE(S): - Integrated ADSL Modem - Ethernet WAN Port for Cable Modem connection - Integrated WLAN Access Point for wireless connectivity - Stateful Packet Inspection Firewall with IDS and DOS protection - VOIP for up to 12 Remote IP Endpoints with full system integration PRE-REQUISITE(S): Mitel 3000 Base Unit ( ) Mitel 3000 Promo Sys Pkg (4X16 w/ two 8 button duplex phones LR $ The Mitel 3000 Small Business Bundle includes: one Mitel 3000 CCU (p/n: ) two CO line cards (p/n: LR ) one 4-port voice mail (p/n: LR ) one expansion backplane (p/n: LR ) one ports module (p/n: LR ) two 8 button system phones (p/n: ) Mitel 5601DECT Phone Page 2-50

79 MITEL 3000 COMMUNICATIONS SYSTEM (CS) (Continued) MITEL 3000 VOICE MESSAGING OPTIONS LR $ Mitel Port Voice Messaging Module LR $ Mitel Port Voice Messaging Module LR $1, Mitel Port Voice Messaging Module MITEL 3000 TELEPHONE OPTIONS $ License UC Pack $ Button Full Duplex Sys Phone (Charcoal) Model 4120 LR $ Button Full Duplex System Phone (Charcoal) Model $ License UC Pack $ License UC Pack LR $ Battery backup Controller excl batteries LR $85.00 DOORPHONE LR $ MITEL 4100 DSS CONSOLE $ Mitel 4120 (ECS2) Page 2-51

80 MITEL 3000 COMMUNICATIONS SYSTEM (CS) (Continued) MITEL 3000 TELEPHONE OPTIONS (Continued) LR $ Mitel 1000 Base Unit MITEL 3000 OPTIONAL/REPLACEMENT S $ Handset - Volume Control for Noisy Environment LR $1.50 HASET HOOK HANGER,8&16 BTNS (5 PK $ MIT 3000 BBU/W BATTERY $45.00 MT FT CABLE ASSEMBLY LR $45.00 Music On Hold Connection $40.00 PSU for 16-Btn Digital Phone/DSS, CALA LR $35.00 REPLACEMENT HASET (CHARCOAL) LR $ REPLACEMENT POWER SUPPLY LR $21.00 SPARE PROGRAMMING CABLE (V.24) LR $1, T1/PRI module $21.00 MT FT CABLE ASSY W/O HOOD 3 foot 25 pair cable assembly without hood Page 2-52

81 MITEL 3000 COMMUNICATIONS SYSTEM (CS) (Continued) MITEL 3000 OPTIONAL/REPLACEMENT S (Continued) $24.00 MT FT CABLE ASSY W/O HOOD 6 foot 25 pair cable assembly without hood $25.00 $7.50 MT 3000 POWER SUPPLY UNIT A/C adapter used to power backlit display for 16-button system phone part # MT &16 BTN PHN RPLCMNT STA Charcoal Gray $40.00 MT FT CABLE ASSEMBLY Ideal for connecting cabling to a 66M150 Block $15.00 MT 3000 SYSTEM CD-ROM Local system programming and maintenance software Page 2-53

82 INTER-TEL AXXESS INTER-TEL AXXESS A Cross Distribution Contract Addendum is required in order to purchase this product. AXXESS v11.0 SYSTEM B-5000-HW $ Chassis INCLUDE(S): - Chasis (7 slots + 1 dedicated for CPC/CPU) Certification(s): BA Does not include Power Supply CPC LICENSES B-5000-HW B-5000-HW $1, $2, Call Processing Card Licenses INCLUDE(S): CPU 128 size capablility ( ) Axxess v 11.0 Call Processing License ( ) Advanced CO Interface Feature ( ) System Forwarding Feature ( ) Automated Route Selection Feature ( ) Directories Feature ( ) Uniform Call Distribution Feature ( ) Multilingual Feature ( ) Record-A-Call Feature ( ) PRE-REQUISITE(S): Call Processing Card (CPC) ( ) CPC 256 License INCLUDE(S): CPU 256 size capability ( ) Axxess v 11.0 Call Processing License ( ) Advanced CO Interface Feature ( ) System Forwarding Feature ( ) Automated Route Selection Feature ( ) Directories Feature ( ) Uniform Call Distribution Feature ( ) Multilingual Feature ( ) Record-A-Call Feature ( ) PRE-REQUISITE(S): Call Processing Card (CPC) ( ) Page 2-54

83 INTER-TEL AXXESS (Continued) CPC LICENSES (Continued) B-5000-HW $ Call Processing Card - 64 Licenses INCLUDE(S): CPU 64 size capability ( ) Axxess v11.0 Call Processing License ( ) Advanced CO Interface Feature for 64 ( ) System Forwarding Feature for 64 ( ) Automated Route Selection Feature for 64 ( ) Directories Feature for 64 ( ) Uniform Call Distribution Feature for 64 ( ) Multilingual Feature for 64 ( ) Record-A-Call Feature for 64 ( ) PRE-REQUISITE(S): Requirements: Call Processing Card (CPC) ( ) FEATURE LICENSES (64) B-5000-HW $75.00 Agent Help Feature for B-5000-HW $75.00 Analog Voice Mail Hunt Groups Feature for B-5000-HW $75.00 Automatic Call Distribution Feature for B-5000-HW $ Desktop Interface Feature for B-5000-HW $ LICENSE CPC FEAT64 REMT ACD HUNTGRP B-5000-HW $ Voice Processing AMIS Networking Feature for B-5000-HW $ System OAI Events Feature for 64 Certification(s): BA, OAI B-5000-HW $ System OAI Third Party Call Control Feature for 64 Certification(s): BA, OAI Page 2-55

84 INTER-TEL AXXESS (Continued) FEATURE LICENSES (64) (Continued) B-5000-HW B-5000-HW B-5000-HW B-5000-HW B-5000-HW B-5000-HW B-5000-HW $ $45.00 $30.00 $0.00 $ $45.00 $75.00 Advanced CO Interface Feature for 64 This feature is included in the CPC 64 License Base Kit and all CPC 64 Packages. Automated Route Selection Feature for 64 This feature is included in the CPC 64 License Base Kit and all CPC 64 Packages. Directories Feature for 64 This feature is included in the CPC 64 License Base Kit and all CPC 64 Packages. Multilingual Feature for 64 This feature is included in the CPC 64 License Base Kit and all CPC 64 Packages. Record-A-Call Feature for 64 This feature is included in the CPC 64 License Base Kit and all CPC 64 Packages. System Forwarding Feature for 64 This feature is included in the CPC 64 License Base Kit and all CPC 64 Packages. Uniform Call Distribution Feature for 64 This feature is included in the CPC 64 License Base Kit and all CPC 64 Packages. FEATURE LICENSES (128, 256, CPC 512 & ATM 1024) B-5000-HW $ Agent Help Feature B-5000-HW $ Analog Voice mail Hunt Groups Feature B-5000-HW $ Automatic Call distribution Feature B-5000-HW $ Remote Automatic Call Distribution Feature Page 2-56

85 INTER-TEL AXXESS (Continued) FEATURE LICENSES (128, 256, CPC 512 & ATM 1024) (Continued) B-5000-HW $ Voice Processing NT Digital Networking Feature B-5000-HW $ Desktop Interface Feature Certification(s): BA, OAI B-5000-HW $ System OAI Events Feature Certification(s): BA, OAI B-5000-HW $ System OAI Third Party Call Control Feature Certification(s): BA, OAI B-5000-HW B-5000-HW B-5000-HW B-5000-HW B-5000-HW B-5000-HW B-5000-HW $ $84.00 $56.00 $0.00 $ $84.00 $ Advanced CO Interface Feature This feature is included in all CPC 128. CPC 256, CPS 512 and CPS ATM 1024 License Base Kits, and all CPC 128, CPC 256 and Specially Priced CPS 512 Packages. Automated Route Selection Feature This feature is included in all CPC 128. CPC 256, CPS 512 and CPS ATM 1024 License Base Kits, and all CPC 128, CPC 256 and Specially Priced CPS 512 Packages. Directories Feature This feature is included in all CPC 128. CPC 256, CPS 512 and CPS ATM 1024 License Base Kits, and all CPC 128, CPC 256 and Specially Priced CPS 512 Packages. Multilingual Feature This feature is included in all CPC 128. CPC 256, CPS 512 and CPS ATM 1024 License Base Kits, and all CPC 128, CPC 256 and Specially Priced CPS 512 Packages. Record-A-Call Feature This feature is included in all CPC 128. CPC 256, CPS 512 and CPS ATM 1024 License Base Kits, and all CPC 128, CPC 256 and Specially Priced CPS 512 Packages. System Forwarding Feature This feature is included in all CPC 128. CPC 256, CPS 512 and CPS ATM 1024 License Base Kits, and all CPC 128, CPC 256 and Specially Priced CPS 512 Packages. Uniform Call Distribution Feature This feature is included in all CPC 128. CPC 256, CPS 512 and CPS ATM 1024 License Base Kits, and all CPC 128, CPC 256 and Specially Priced CPS 512 Packages. Page 2-57

86 INTER-TEL AXXESS (Continued) 512 CONFIGURATIONS B-5000-HW $6, Axxess CPU 512 Slave INCLUDE(S): - CPU 512 Slave ( ) - PCM-F Card ( ) Certification(s): BA, A+, N+, CPS An Axxess CPU 512 Slave can only support up to 30 socket connections PRE-REQUISITE(S): EAC - CPU 512 ( ) CPS LICENSES $1, CPS 512 License INCLUDE(S): CPU 512 size capability ( ) Axxess v 11.0 Call Processing License ( ) Advanced CO Interface Feature ( ) System Forwarding Feature ( ) Automated Route Selection Feature ( ) Directories Feature ( ) Uniform Call Distribution Feature ( ) Multilingual Feature ( ) Record-A-Call Feature ( ) Sofware Site License Kit ( ) Certification(s): BA, A+, N+, CPS For third and fourth chassis, a slave CPU 512 ( ) must be purchased PRE-REQUISITE(S): EAC - CPU 512 ( ) CPU 512 slave ( ) Call Processing Server (Non-ATM) - Rackmount ( ) CALL PROCESS SERVERS (CPS) - NON-ATM $2, Call Processing Server (Non-ATM) Redundancy Kit INCLUDE(S): - 4-Port hub - 3 UTP5 Cables - Backup server software key ( ) - Call Processing Server Redundancy License ( ) Certification(s): BA, A+, N+, CPS A Call Processing Server can only support up to 30 socket connections PRE-REQUISITE(S): Call Processing Server (Non-ATM) - Rackmount ( ) Page 2-58

87 INTER-TEL AXXESS (Continued) CALL PROCESSING SERVER (ATM) (1024) LICENSE $1, Axxess v11.0 Call Processing Server (CPS) ATM (1024) License INCLUDE(S): ATM PCMA 1 and 2 support ( ) Axxess v11.0 Call Processing License ( ) Call processing Server License ( ) Advanced CO Interface Feature ( ) System Forwarding Feature ( ) Automated Route Selection Feature ( ) Directories Feature ( ) Uniform Call Distribution Feature ( ) Multilingual Feature ( ) Record-A-Call Feature ( ) Sofware Site License Kit ( ) PRE-REQUISITE(S): - CPU/PCMA-C Kit (I/O Card) UTP5 ( ) or CPU/PCMA-F Kit (I/O Card) OC3 Multi-Mode ( ) - A Call Processing Server - ATM Rackmount ( or ) - 8 Port Copper (UTP5) or Fiber (OC3) ATM Switch ( or ) or 4-Port Copper (UTP5) with 4-Port Fiber (OC3) ATM Switch ( ) - Features Licenses for 128 and Above Configurations CALL PROCESSING SERVER (CPS) - ATM B-5000-HW B-5000-HW B-5000-HW $2, $ $ Call Processing Server (ATM) - Redundancy Kit INCLUDE(S): - Backup Server Software Key ( ) - Call Processing Server Redundancy License ( ) Certification(s): BA, A+, N+, CPS, ATM PRE-REQUISITE(S): - Choose one additional Call Processing Server ( or ) for non-atm Redundancy CPS (ATM) Upgrade - Windows 2000 to Windows 2003 INCLUDE(S): - Upgrade Instructions to Windows Windows 2003 Professional Certification(s): BA, A+, N+, CPS, ATM CPS (Non-ATM) Upgrade - Windows 2000 to Windows 2003 INCLUDE(S): - Upgrade Instructions to Windows Windows 2003 Professional Certification(s): BA, A+, N+, CPS, ATM NETWORKING LICENSE (ATM 1024) Page 2-59

88 INTER-TEL AXXESS (Continued) NETWORKING LICENSE (ATM 1024) (Continued) B-5000-HW $4, Networking License for ATM (1024) Certification(s): BA, AN Provides transparent networking capability PCMA OPTIONS (ATM 1024) B-5000-HW B-5000-HW $ $8, Third PCMA Option Certification(s): BA, A+ N+, CPS, ATM Required for chassis 5-6. For existing installations, supply serial number of current license key. Fourth PCMA Option Required for chassis 7-8 in addition to third PCMA Option ( ). For existing installations, supply serial number of current license key. ATM REPLACEMENT S $ $5, ATM (Copper UTP5) Interface Card Certification(s): BA, A+ N+, CPS, ATM Allows existing non-atm Call Processing Server (CPS) to connect to copper UTP5 ATM Switch. This is a replacement part only and NOT to be used for System Upgrade. Axxess 64 Networking Application INCLUDE(S): Axxess Chassis ( ) 4-Amp Power supply ( ) Axxess Call Processing Card (CPC) ( ) CPC 64 size capablility ( ) Axxess v10.0 Call Processing License ( ) Advanced CO Interfaces Feature for 64 ( ) System Forwarding Feature for 64 ( ) Automated Route Selection Feature for 64 ( ) Directories Feature for 64 ( ) Uniform Call Distribution Feature for 64 ( ) Multilingual Feature for 64 ( ) Record-A-Call Feature for 64 ( ) Networking License for 64 ( ) Software Site License Kit ( ) Digital Station Card (DKSC-16+) ( ) Loop Start Card ( ) T1/E1/PRI Card ( ) PRI (Primary Rate Interface) Security PAL ( ) Page 2-60

89 INTER-TEL AXXESS (Continued) AXXESS V IP NETWORKING APPLICATIONS B-5000-HW $3, $5, $2, Embedded Voice Mail Card (EVMC) 200 Mail Box Upgrade to PAL Certification(s): BA For upgrades from EVMC ( or ). Will work with all Axxess CPC/CPU Cards. PRE-REQUITE(S): Requires a software version greater than (CP10v52D2 or greater) for CPC/CPU 64, 128, 256, 512 to reognize the 200 Mailbox PAL. CPC 128 with 8-Port Embedded Voice Mail Card (EVMC) INCLUDE(S): - Axxess Call Processing Card (CPC) ( ) - CPC 128 License ( ) - Axxess v11.0 Call Processing License ( ) - Advanced CO Interfaces Feature ( ) - System Forwarding Feature ( ) - Automated Route Selection Feature ( ) - Directories Feature ( ) - Uniform Call Distribution Feature ( ) - Multilingual Feature ( ) - Record-A-Call Feature ( ) - Software Site License Kit ( ) - 4-Port Embedded Voice Mail Card (EVMC) with 64 Mailboxes ( ) - Embedded Voice Mail Card (EVMC) 200 Mailboxes Upgr Key PAL ( ) - Embedded Voice Mail Card (EVMC) 4-Port Expansion Module ( ) Certification(s): BA CPC 128 with 4-Port Embedded Voice Mail Card (EVMC) INCLUDE(S): - Axxess Call Processing Card (CPC) ( ) - CPC 128 License ( ) - v11.0 Call Processing License ( ) - Advanced CO Interfaces Feature ( ) - System Forwarding Feature ( ) - Automated Route Selection Feature ( ) - Directories Feature ( ) - Uniform Call Distribution Feature ( ) - Multilingual Feature ( ) - Record-A-Call Feature ( ) - 4-Port Embedded Voice Mail Card (EVMC) with 64 Mailboxes ( ) - Embedded Voice Mail Card (EVMC) 200 Mailboxes Upgr Key PAL ( ) - Software Site License Kit ( ) Certification(s): BA AXXESS V IIVIDUAL COMPONENTS FOR AXXESS 64 Page 2-61

90 INTER-TEL AXXESS (Continued) AXXESS V IIVIDUAL COMPONENTS FOR AXXESS 64 (Continued) B-5000-HW $ Amp Power Supply Certification(s): BA 125 watts for single chassis installations. Use this power supply for requirements of up to 4-Amps. PRE-REQUISITE(S): One Power Supply required per Chassis. SYSTEM MANAGER - OPTIONS CARD & RELATED S B-5000-HW Each of the following Require 1 Digital Signal Processor (DSP): - 6 DTMF Receivers - 8 Caller ID Receivers - 6 Caller ID Transmitters - 16 Conference Circuits - 12 Conference and 4 DTMF - 8 Standard Speaker Phones - 4 Enhanced Speaker Phones $80.00 DSP Software Key (PAL) - for 2 DSP`s on OPC B-5000-HW $ DSP Software Key (PAL) - for 4 DSP`s on OPC SYSTEM MANAGER - TRUNK CARDS B-5000-HW B-5000-HW $15.00 $1, KIT AXX US T1/PRI FW UPGRADE INCLUDE(S): U4 Chip ( ) U5 Chip ( ) PRE-REQUISITE(S): Required to upgrade existing T1 Card ( ) from v4.4 and later FW 16V8H-25 T1/E1/PRI FEATURE PAL Enables PRI functionality in T1/E1/PRI Card ( ) SYSTEM MANAGER - IP STATION CARDS & MGCP GATEWAY B-5000-HW $80.00 SIP Server Gateway License - 1 Trunk Certification(s): BA,AN,CTP Page 2-62

91 INTER-TEL AXXESS (Continued) SPARE/REPLACEMENT S B-5000-HW $40.00 CABLE ASSY PCDPM-TO-DSS/BLF I/F B-5000-HW $25.00 CABLE PCDPM TO MDPM $ External Modem Kit B-5000-HW $30.00 TRANSFORMER WALL 24VAC 1.25A $10.00 CABLE AC PWR 18/3 6`- 8` DETACH $ Required for Axxess SLC Power Supply PS ASSY 72V 0.2A /48V 0.5A W/0 CORD Provides power for one SLC-16 ( ) Requires power cord SERIES IP EPOINT LICENSES B-5000-HW B-5000-HW $1, $ LIC A 8 IP EPOINTS Allows eight IP endpoint/extension to connect to Axxess using the Axxess protocol. Multiple 8-packs can be stacked together to reach the desired license capacity. 8/16/32-pack bundles can be mixed together in any combination. PRE-REQUISITE(S): Axxess v8.1 and later IPRC v8.1 ( or ) LIC A KIT FOR 1 IP EP Allows one IP endpoint/extension to connect to Axxess using the Axxess protocol. Multiple single licenses can be stacked together to reach the desired license capacity. PRE-REQUISITE(S): Axxess v8.1 and later IPRC v8.1 ( or ) Page 2-63

92 INTER-TEL AXXESS (Continued) 8000 SERIES IP EPOINT LICENSES (Continued) B-5000-HW B-5000-HW $2, $4, LIC A 16 IP EPOINTS Allows sixteen IP endpoint/extension to connect to Axxess using the Axxess protocol. Multiple 16-packs can be stacked together to reach the desired license capacity. 8/16/32-pack bundles can be mixed together in any combination. PRE-REQUISITE(S): Axxess v8.1 and later IPRC v8.1 ( or ) LIC A 32 IP EPOINTS Allows thirty-two IP endpoint/extension to connect to Axxess using the Axxess protocol. Multiple 32-packs can be stacked together to reach the desired license capacity. 8/16/32-pack bundles can be mixed together in any combination. PRE-REQUISITE(S): Axxess v8.1 and later IPRC v8.1 ( or ) NETWORKING LICENSES (64, 128 & 256) B-5000-HW B-5000-HW B-5000-HW $2, $3, $2, Networking License for 128 Certification(s): BA, AN Provides transparent networking capability Networking License for 256 Certification(s): BA, AN Provides transparent networking capability Networking License for 64 Certification(s): BA, AN Provides transparent networking capability. NETWORKING LICENSE (512) B-5000-HW $3, Networking License for 512 Certification(s): BA, AN Provides transparent networking capability. SYSTEM MANAGER - IP NETWORKING LICENSES Page 2-64

93 INTER-TEL AXXESS (Continued) SYSTEM MANAGER - IP NETWORKING LICENSES (Continued) B-5000-HW B-5000-HW B-5000-HW B-5000-HW $1, $ $1, $2, LICENSE 16 IPRC NETWORKING PORTS Certification(s): BA,AN,CTP Contact Sales Engineering to approve purchase and installation LICENSE 4 IPRC NETWORKING PORTS Certification(s): BA,AN,CTP Contact Sales Engineering to approve purchase and installation LICENSE 8 IPRC NETWORKING PORTS Certification(s): BA,AN,CTP Contact Sales Engineering to approve purchase and installation LICENSE 32 IPRC NETWORKING PORTS Certification(s): BA,AN,CTP Contact Sales Engineering to approve purchase and installation PRE-REQUISITE(S): IPRC-D ( or ) Page 2-65

94 MITEL SX-200 MITEL SX-200 SX-200 EL $95.00 SX-200 EL + IP NODE SINGLE IP SET LICENSE This MOSS SW option is used on the SX-200 EL/ML only and replaces the current MOSS option. SX-200 EL VERTICAL MARKET PACKAGES $1, SX-200 EL/ML HOSPITALITY GUEST SUITES OPTION This MOSS SW option is used on the SX-200 EL/ML only and replaces the current MOSS option. SX-200 CONTROL A PERIPHERAL CARDS NA A-HW $1, Digital Line Card (12 Circuit) Model 70IP - Use to add resources to an SX NA A-HW $1, Fiber Interface Module ll (FIM ll) 14Km SM Sits on BCC lll / PRI or PIMCC card. Can replace one of three circuits on Control Triple CIM card SX-200 ML/EL STAARD SYSTEM SOFTWARE A OPTIONS $ SX-200 EL & IP NODE IP NETWORK CHANNEL LICENSE (1) $ This MOSS SW option is used on the SX-200 EL & IP NODE only and replaces the current MOSS option. SX-200 EL & IP NODE IP SET LICENSE (4) This MOSS SW option is used on the SX-200 EL & IP NODE only and replaces the current MOSS option. Page 2-66

95 MITEL SX-200 (Continued) SX-200 ML/EL STAARD SYSTEM SOFTWARE A OPTIONS (Continued) $95.00 SX-200 EL + IP NODE SINGLE IP SET LICENSE $1, This MOSS SW option is used on the SX-200 EL/ML only and replaces the current MOSS option. SX-200 EL/ML HOSPITALITY GUEST SUITES OPTION $ This MOSS SW option is used on the SX-200 EL/ML only and replaces the current MOSS option. SX-200 EL/ML MITEL STATION SET ADMIN OPTION NA NA NA A-SW A-SW A-SW $ $0.00 $0.00 $ This MOSS SW option is used on the SX-200 EL/ML only and replaces the current MOSS option. Centralized Voic & Centralized Attendant ONS Centralized Voice Mail is NOT supported over Q.SIG or IP Networking. PRE-REQUISITE(S): LW 17 or Greater Lodging Hotel/Motel Option Part #`s NA and NA are mutually exclusive of each other. SX-200 ML/EL can only operate with one of these options on the System. PMS Interface Option Part #`s NA and NA are mutually exclusive of each other. SX-200 ML/EL can only operate with one of these options on the System. SX-200 EL/ML MOSS 5 ACD AGENTS LICENSE Replaces old MOSS ACD 5 Agent Bundle option Valid only for EL/ML systems SX-200 EL MAXIMUM USER DEVICES NA A-SW $ SX-200 ML/EL 72 Maximum User Devices NA A-SW $1, SX-200 EL 336 Maximum User Devices PRE-REQUISITE(S): NA SX-200 ML/EL 216 Maximum User Devices OR SX-200 ML/EL Options Pkg Max. User Devices Page 2-67

96 MITEL SX-200 (Continued) SX-200 EL MAXIMUM USER DEVICES (Continued) NA NA NA A-SW A-SW A-SW $ $ $ SX-200 EL 432 Maximum User Devices PRE-REQUISITE(S): NA SX-200 EL 336 Maximum User Devices OR SX-200 EL Options Pkg Maximum User Devices OR NA SX-200 ML/EL Opt Pkg Max User Dev SX-200 ML/EL 144 Maximum User Devices REQUIRED: NA SX-200 ML/EL 120 Maximum User Devices OR SX-200 ML/EL Option Pkg Maximum User Device SX-200 ML/EL 96 Maximum User Devices PRE-REQUISITE(S): NA SX-200 ML/EL 72 Maximum User Devices (Qty 1) NA A-SW $ SX-200 ML/EL 120 Maximum User Devices PRE-REQUISITE(S): NA SX-200 ML/EL 96 Maximum User Devices (Qty 1) NA A-SW $ SX200 ML/EL 168 Maximum User Devices PRE-REQUISITE(S): NA SX-200 ML/EL 144 Maximum User Devices (Qty 1) NA A-SW $ SX200 ML/EL 192 Maximum User Devices PRE-REQUISITE(S): NA SX-200 ML/EL 168 Maximum User Devices (Qty 1) NA NA A-SW A-SW $ $ SX-200 EL 552 Maximum User Devices PRE-REQUISITE(S): NA OR NA OR NA SX-200 ML/EL 216 Maximum User Devices PRE-REQUISITE(S): PRE-REQUISITE(S) REQUIRED: NA SX-200 ML/EL 192 Maximum User Devices (Qty 1) SX-200 ICP SOFTWARE OPTIONS $ SX-200 EL/ML SINGLE NETWORK LINK LICENSE This new moss Network link License replaces the current Digital link license and is used on the SX-200 EL/ML ONLY The SX-200 EL Supports 8 Network Link Licenses This option enables 1 link on the T1 Module used in the Per Node PRI Card and T1 module on the BCCIII Page 2-68

97 MITEL SX-200 (Continued) SX-200 ICP SOFTWARE OPTIONS (Continued) $ IP Phone License (Qty 1) AMC license for SX-200 ICP only Order 1 IP Set License per IP Telephone Set. SX-200 ML/EL/SX-200 ICP COMMON SOFTWARE OPTIONS NA A-SW $0.00 Auto Attendant Option NA NA A-SW A-SW $ $0.00 $ IP Phone License (Qty 1) AMC license for SX-200 ICP only Order 1 IP Set License per IP Telephone Set. SX-200 Voic Softkey Option For use with LW 17 Rel. 3.1 or later. MOSS Option enables softkey integration on Mitel Express Messenger Rel. 2.1 (MEM) and Mitel NuPoint Messenger Rel. 7.0 or greater. To order: Serial number of MEM or Mitel NP Messenger must be provided OR ensure the MEM / Mitel NP Messenger system appears on the same purchase order as the SX-200 Voic Softkey option. Fax Tone Detection Option For use with minimum LW17 (ML/EL) only NA A-SW $ Superset 4000 Series Sets Option For use with minimum LW17 only NA A-SW A-SW $2, $1, CLASS Sets Option Option provides station side CLASS on analog telephone sets Pre-Requisites: ONS/CLASS Line Card ( NA) or BONS/CLASS Line Card ( NA) A ELx type cabinet / DSP/ BCClll/ Min. LW 18 Rel 2.0 Suite Services Option Required: Minimum LW 18 Rel. 2.0 Page 2-69

98 MITEL SX-200 (Continued) SX-200 ML/EL/SX-200 ICP COMMON SOFTWARE OPTIONS (Continued) NA NA A-SW A-SW $3, $ $ $ ACD Real Time Event Option Requires LW 17 Rel 4 or greater This software option is $0.00 when purchased in conjunction with the 6110 Contact Center Management Application. Part Numbers: or or NA or NA or NA or NA or or NA or NA or NA or or or or or CCM Enterprise Node S/W These parts must be purchased directly from Mitel Networks. Compression Resource License (8 Channels) Requires LW19 Rls 3.2 Software Requires technical certification on LW19 Rls 3.2 Maximum 32 Compression Resource Channels per IP NODE Can be used with the SX-200 ICP IP Network Channel License (Qty 1) Requires a minimum of LW19 Rls 3.1 software. (with IPNODE) Each IP Node supports a maximum of 30 IP Network Channels (IP Trunks). Order the exact quantity of IP Trunks required to a maximum of 60 per SX-200 EL system. ONS Centralized Voice Mail is NOT supported over Q.SIG or IP Networking. When used on SX-200 MX controller (Max 24) When used on SX-200 CX controller (Max 16) Record A Call Option Serial number from Mitel Express Messenger card must be provided with the P.O. Requires LW 18 Release 1.0 or greater Requires minimum Mitel Express Messenger 3.0 This is a Moss option required on the SX-200. SPARE COMPONENTS NA A-HW $ Peripheral Interface Module Carrier Card (PIMCC) Connects FIM ll Module Variants or CIM in BCC ll Per. Node NA A-HW $2, Bay Control Card III (BCC lll) Required for CLASS sets option/ BRI/ 16 RAC conferences/ DSP and T1 module. Requires Min. LW 18 R2.0/ ELx cabinet Page 2-70

99 MITEL SX-200 (Continued) SPARE COMPONENTS (Continued) NA NA A-HW A-HW $ $ Copper Interface Module (CIM) Sits on BCC lll / PRI or PIMCC cards. Can replace one of three circuits on Control Triple CIM card SX-200 ML/EL FIM II Module Sits on BCC lll / PRI or PIMCC cards. Can replace one of three circuits on Control Triple CIM card ISDN SOFTWARE OPTIONS NA NA NA A-SW A-SW A-SW $ $1, $1, SX-200EL/ML NFAS Software Option (PRI Card) This NFAS S/W option is used with the PRI card only Pre-requisite(s): Lightware 17.4 or later SX-200EL/ML Min/Max Software Option (PRI Card) This S/W option is used with the PRI card only Pre-requisite(s): Lightware 17.4 or later SX-200 QSIG Network Software Option This option is only supported on the PRI Card/NSU. The minimum software required for QSIG is LIGHTWARE17 Release 4 UR 2/ QSIG outbound calling name requires LIGHTWARE 18 Q.SIG Enhancements require Min. LW 19 Release 1.0 ONS Centralized Voice Mail is NOT supported over Q.SIG or IP Networking. SX-200 ICP CARDS/NODES NA A-HW $1, Digital Line Card (12 Circuit) Model 70IP - Use to add resources to an SX-200 (IP) SYSTEM EXPANSION NA A-HW $1, Digital Line Card (12 Circuit) Model 70IP - Use to add resources to an SX-200 Page 2-71

100 MITEL NETWORK A SYSTEMS MANAGEMENT MITEL NETWORK A SYSTEMS MANAGEMENT ENTERPRISE MANAGER $8, Enterprise Manager Base S/W $0.00 Only the Base software part number can be used for new sales after May All systems must be installed with Enterprise Manager 7.1 or above. Installing earlier versions of Enterprise Manager with this part number will not work. OPS MANAGER STAARD $10, $6, $37, This part number adds OPS Manager Standard functionality to Enterprise Manager (part number ). This part number is required before OPS Manager Enhanced can be added. (P/N ). 10 Managed Systems Licence for Enterprise Manager Includes AMC entitlement for: 10 Managed System Licences to Enterprise Manager 5 Managed Systems Licence for Enterprise Manager Includes AMC entitlement for: 5 Managed System Licenses to Enterprise Manager Solution Wide Licence for Enterprise Manager Removes Managed System License limits from an Ent Mgr ENTERPRISE MANAGER UPGRADES $2, Enterprise Manager Reporting $2, This Enterprise Manager Reporting option can only be added the Enterprise Manager Base package p/n It cannot be added to older Enterprise Manager base packages This reporting option delivers report viewing, there is no report development using Crystal Reports developer licence. Voice Quality Manager Option Ent Mgr Voice Quality Mgr Option Page 2-72

101 MITEL NETWORK A SYSTEMS MANAGEMENT (Continued) ENTERPRISE MANAGER UPGRADES (Continued) $1, Embedded OPS Manager Standard to Enhanced Upgrade This enhances OPS Mgr to include IDS & IUM Page 2-73

102 MITEL DESKTOP DEVICES MITEL DESKTOP DEVICES IP PHONES / IP CONSOLES $2, IP Console (Global) $ IP Console is supported on the MCD Release 4.0 or later. INCLUDE(S): Telephony Keypad (IP Version) VDC Power Adapter Universal, V Hz 4000/5000 Series Handset (Dark Grey), Curly Cord, Handset Cradle Two Ethernet Cables (5` & 10`) Programmable Keys Designation Labels Supported languages: English, French (NA), French (EU), Spanish, Portuguese (EU) Portuguese (Brazil), Italian, Dutch, German. NOTE: One of the following Power Cords must be purchased separately: C7 Power Cord with NA Plug Type C7 Power Cord with UK Plug Type C7 Power Cord with Euro Plug Type C7 Power Cord with Australian Plug Type If other country-specific C7 Plug Types are required, they must be sourced locally Guest Cordless Handset w/cradle NA $ Includes: Charging Cradle Cordless Guest Handset NA (FRU) Cradle Power Adapter ( ) must be purchased separately Does not support PoE. 5330e IP Phone Recommended Minimum System Software: - MCD Release 5.0 SP CP Release SX-200 ICP Release MBG Release 7.1 Backwards Compatible as a 5330 IP Phone: - MCD Release CP Release SX-200 ICP Release 4.0 (UR3) Supports 802.3af PoE. If local Power is required, Ethernet/AC Power Adapter and one of the Power Cords must be purchased separately: VDC Ethernet P/S Universal, V Hz C7 Power Cord with NA Plug Type C7 Power Cord with UK Plug Type C7 Power Cord with Euro Plug Type C7 Power Cord with Australian Plug Type Page 2-74

103 MITEL DESKTOP DEVICES (Continued) IP PHONES / IP CONSOLES (Continued) $ e IP Phone $1, Recommended Minimum System Software: - MCD Release 5.0 SP CP Release SX-200 ICP Release MBG Release 7.1 Backwards Compatible as a 5340 IP Phone: - MCD Release CP Release SX-200 ICP Release 4.0 (UR3) Supports 802.3af PoE. If local Power is required, Ethernet/AC Power Adapter and one of the Power Cords must be purchased separately: VDC Ethernet P/S Universal, V Hz C7 Power Cord with NA Plug Type C7 Power Cord with UK Plug Type C7 Power Cord with Euro Plug Type C7 Power Cord with Australian Plug Type UC360 Collaboration Point (Audio + In Room Collaboration) $1, Used for Audio Conferencing & In Room Collaboration Supports PoE (802.3at) or local Gb Power Adapter ( ) Minimum System Software: MCD Release 5.0 SP2 UC360 Collaboration Point (Remote Collaboration + Video) $1, Used for Audio, Remote Collaboration & Video Supports PoE (802.3at) or local Gb Power Adapter ( ) For multiple PoE connections (i.e. LAN Camera + UC360), please use Multi-Port GigE PoE switch ( ). Minimum System Software: MCD Release 5.0 SP IP Console For use on both SX-200 ICP and MCD (3300 ICP) Recommended Minimum System Software: - MCD Release 4.0 SP1 - SX-200 ICP: Release Teleworker (MBG) Release 5.2 SP IP Console supports PoE or local Power Adapter. Ethernet/AC Power Adapter sold separately: VDC Ethernet P/S Universal, V Hz Plus one of the following Power Cords: C7 Power Cord with NA Plug Type C7 Power Cord with UK Plug Type C7 Power Cord with Euro Plug Type C7 Power Cord with Australian Plug Type Not supported on 5000 CP. Page 2-75

104 MITEL DESKTOP DEVICES (Continued) IP PHONES / IP CONSOLES (Continued) $ $ $ Guest IP Phone Cordless NA Includes: Guest IP Phone Base Unit (NA) (FRU) Cordless Guest Handset NA (FRU) 2-Meter LAN Cable Recommended Minimum System Software: - MCD Release 5.0 Supports PoE or Ethernet/AC Power Adapter which must be purchased separately: VDC Ethernet P/S Universal, V Hz Plus the following Power Cord: C7 Power Cord with NA Plug 5320 IP Phone Recommended Minimum System Software: - MCD Release 4.0 SP CP Release SIP Release 8.0 Supports 802.3af PoE. If local Power is required, Ethernet/AC Power Adapter and one of the Power Cords must be purchased separately: VDC Ethernet P/S Universal, V Hz C7 Power Cord with NA Plug Type C7 Power Cord with UK Plug Type C7 Power Cord with Euro Plug Type C7 Power Cord with Australian Plug Type Not supported on SX-200 ICP. 5320e IP Phone Recommended Minimum System Software: - MCD Release 5.0 SP CP Release MBG Release 7.1 Backwards Compatible as a 5320 IP Phone: - MCD Release CP Release 4.0 Supports 802.3af PoE. If local Power is required, Ethernet/AC Power Adapter and one of the Power Cords must be purchased separately: VDC Ethernet P/S Universal, V Hz C7 Power Cord with NA Plug Type C7 Power Cord with UK Plug Type C7 Power Cord with Euro Plug Type C7 Power Cord with Australian Plug Type Not supported on SX-200 ICP. Page 2-76

105 MITEL DESKTOP DEVICES (Continued) IP PHONES / IP CONSOLES (Continued) $ $ $ IP Phone Support for both MiNET IP and SIP Protocols. Backwards Compatible as 5212 to previous System loads. Recommended Minimum System Software: 3300 ICP: Release 9.0 UR1 SX-200 ICP: Release 4.0 UR CP: Release 2.4 UR1 Teleworker: Release 5.0 (MAS 1.2) Supports 802.3af PoE. If local Power is required, Ethernet/AC Power Adapter and one of the Power Cords must be purchased separately: VDC Ethernet P/S Universal, V Hz C7 Power Cord with NA Plug Type C7 Power Cord with UK Plug Type C7 Power Cord with Euro Plug Type C7 Power Cord with Australian Plug Type 5324 IP Phone Support for both MiNET IP and SIP Protocols. Backwards Compatible as 5224 to previous System loads. Recommended Minimum System Software: 3300 ICP: Release 9.0 UR1 SX-200 ICP: Release 4.0 UR CP: Release 2.4 UR1 Teleworker: Release 5.0 (MAS 1.2) Supports 802.3af PoE. If local Power is required, Ethernet/AC Power Adapter and one of the Power Cords must be purchased separately: VDC Ethernet P/S Universal, V Hz C7 Power Cord with NA Plug Type C7 Power Cord with UK Plug Type C7 Power Cord with Euro Plug Type C7 Power Cord with Australian Plug Type 5330 IP Phone Support for both MiNET IP and SIP Protocols. Recommended Minimum System Software: - MCD Release SX-200 ICP Release Release Teleworker (MBG) Release 6.0 Supports 802.3af PoE. If local Power is required, Ethernet/AC Power Adapter and one of the Power Cords must be purchased separately: VDC Ethernet P/S Universal, V Hz C7 Power Cord with NA Plug Type C7 Power Cord with UK Plug Type C7 Power Cord with Euro Plug Type C7 Power Cord with Australian Plug Type Page 2-77

106 MITEL DESKTOP DEVICES (Continued) IP PHONES / IP CONSOLES (Continued) $ $ $ IP PHONE Support for both MiNET IP and SIP Protocols. Recommended Minimum System Software: - MCD Release SX-200 ICP: Release Release Teleworker (MBG) Release 6.0 Supports PoE or Ethernet/AC Power Adapter which must be purchased separately: VDC Ethernet P/S Universal, V, Hz Plus 1 of the following Power Cords: C7 Power Cord with NA Plug Type C7 Power Cord with UK Plug Type C7 Power Cord with Euro Plug Type C7 Power Cord with Australian Plug Type Not supported on 3600 Hosted Key System, 3100 ICP or SX-200 IP Node IP Phone Support for both MiNET IP and SIP Protocols. Recommended Minimum System Software: 3300 ICP: Release 9.0 UR CP: Release 3.2 SX-200 ICP: Release 4.0 UR5 SIP Phone Release 7.2 Supports 802.3af PoE. If local Power is required, Ethernet / AC Power Adapter and one of the Power Cords must be purchased separately: VDC Ethernet P/S Universal, V Hz C7 Power Cord with NA Plug Type C7 Power Cord with UK Plug Type C7 Power Cord with Euro Plug Type C7 Power Cord with Australian Plug Type IP Phone Supports MiNET IP Protocol. Recommended Minimum System Software: - MCD Release 4.0 SP Release Teleworker (MBG) Release 5.2 SP1 Supports PoE or Ethernet/AC Power Adapter which must be purchased separately: VDC Ethernet P/S Universal, V Hz C7 Power Cords must be purchased separately: C7 Power Cord with NA Plug Type C7 Power Cord with UK Plug Type C7 Power Cord with Euro Plug Type C7 Power Cord with Australian Plug Type Page 2-78

107 MITEL DESKTOP DEVICES (Continued) IP PHONES / IP CONSOLES (Continued) $ IP Phone (Red) This is a custom-orderable Part that is only sold to Government Accounts. This Part has a 16-week lead time from receipt of Customer P.O. Minimum System Software: 3300 ICP: Release 9.0 UR1 Ethernet/AC Power Adapter sold separately: VDC Ethernet P/S Universal, V Hz Plus one of the following Power Cords: C7 Power Cord with NA Plug Type C7 Power Cord with UK Plug Type C7 Power Cord with Euro Plug Type C7 Power Cord with Australian Plug Type. IP DESKTOP APPLICATIONS Z Z Z $50.00 $ $0.00 MCD HTML Application Licenses (5 Pack) HTML Application Licenses are required to load HTML Applications (Release 2.0 or greater) on 5320/5320e/5330/5330e/5340/5340e/5360 IP Phones. Requires HTML Toolkit Release 2.0 or greater. MCD HTML Application Licenses (50 Pack) HTML Application Licenses are required to load HTML Applications (Release 2.0 or greater) on 5320/5320e/5330/5330e/5340/5340e/5360 IP Phones. Requires HTML Toolkit Release 2.0 or greater. Live Content Suite (For 5320/5320e/5330e/5340e/5360 Phones) This application is free on 5320/5320e/5330/5330e/5340/ 5340e/5360 IP Phones. Requires MCD HTML Licenses to be purchased separately for each phone running Live Content Suite ( or ) PERIPHERALS Page 2-79

108 MITEL DESKTOP DEVICES (Continued) PERIPHERALS (Continued) Z Z Z Z $ $ $ $ Gigabit Ethernet Stand (v2) For use on 5312/5324/5320/5330/5340 IP Phones. Minimum System Software: MCD Release 4.1 SX-200 ICP Release CP Release 3.2 Supports Power over Ethernet from Powered Gigabit switches If local Power is required, a Gigabit Ethernet Power Adapter must be ordered separately: VDC P/S Universal V (ES) Requires a C7 Power Cord to be purchased separately: C7 Power Cord with NA Plug Type OR C7 Power Cord with UK Plug Type OR C7 Power Cord with Euro plug Type OR C7 Power Cord with Australian Plug Type. If other country-specific C7 Plug Types are required, they must be sourced locally. Bluetooth Handset/Module Bundle For use on 5330/5330e/5340/5340e/5360 IP Phones. Includes: Bluetooth Module Bluetooth Handset w/charging Plate Recommended Minimum System Software: MCD Release CP, Release 5.0 SP2 Not supported on SX-200 ICP. Not Supported on SIP Phones. Bluetooth Handset w/5300 Charging Plate For use on 5330/5330e/5340/5340e/5360 IP Phones. Requires: Bluetooth Module Recommended Minimum System Software: MCD Release CP, Release 5.0 SP2 Not supported on SX-200 ICP. Not Supported on SIP Phones. Component of Bluetooth Module / Handset Bundle. Bluetooth Module (for Bluetooth Handset/Headset) For use on 5330/5330e/5340/5340e/5360 IP Phones. Supports Bluetooth Handset &/or 3rd Party Bluetooth Headsets Supports PoE from 5330/5330e/5340/5340e/5360 IP Phones. Recommended Minimum System Software: MCD Release CP, Release 5.0 SP2 Not supported on SX-200 ICP. Not Supported on SIP Phones. Component of Bluetooth Module/Handset Bundle Page 2-80

109 MITEL DESKTOP DEVICES (Continued) PERIPHERALS (Continued) $ IP DECT Repeater Euro $ Includes Euro Repeater Power Adapter ( ) Up to 6 Repeaters are supported per IP DECT Stand. Each repeater counts as a handset so with each Repeater, the number of 5610 Handsets that can be connected is reduced by one. For example if you have one Repeater, then you can only have 7 IP DECT Handsets connected, 2 Repeaters then only 6 IP DECT Handsets and so on. IP DECT Repeater NA $ Includes NA Repeater Power Adapter ( ) Up to 6 Repeaters are supported per IP DECT Stand. Each repeater counts as a handset so with each Repeater, the number of 5610 Handsets that can be connected is reduced by one. For example if you have one Repeater, then you can only have 7 IP DECT Handsets connected, 2 Repeaters then only 6 IP DECT Handsets and so on. IP DECT Repeater UK Z $ Includes UK Repeater Power Adapter ( ) Up to 6 Repeaters are supported per IP DECT Stand. Each repeater counts as a handset so with each Repeater, the number of 5610 Handsets that can be connected is reduced by one. For example if you have one Repeater, then you can only have 7 IP DECT Handsets connected, 2 Repeaters then only 6 IP DECT Handsets and so on. IP DECT Stand & 5610 Handset Bundle Euro Includes: IP DECT Handset Euro (1) IP DECT Stand Euro (1) Recommended Minimum System Software: MCD Release CP Release 4.0 IP DECT Stand is supported on the following IP Phones: 5312/5324/5320/5320e/5330/5330e/5340/5340/5360 This bundle includes 2 Universal Power Adapters ( & ) which have multiple connector plug types included. C7 Power Cords are no longer required to be purchased for these Power Adapters. Page 2-81

110 MITEL DESKTOP DEVICES (Continued) PERIPHERALS (Continued) $ IP DECT Cordless Handset Euro $ Includes: 5610 IP DECT Cordless Handset (Euro) 5610 IP Handset Charging Cradle Universal ( ) 5610 Handset Charger Power Supply Universal ( ) Includes a Universal Power Adapter with a barrel connector on one end and a C8 receptacle on the other end. Each Power Adapter requires a C7 Plug to be purchased separately: C7 Power Cord with UK Plug Type C7 Power Cord with Euro Plug Type C7 Power Cord with Australian Plug Type 5610 IP DECT Handset NA Z $ Includes: 5610 IP DECT Cordless Handset (NA) 5610 IP Handset Charging Cradle Universal ( ) 5610 Handset Charger Power Supply Universal ( ) This new Universal Power Adapter Kit ( ) contains multiple attachable connector plugs for NA, UK, Europe and Australia. It no longer requires the purchase of separate C7 Power Cords with different plug types. Line Interface Module (NA) For use on 5220 Dual Mode/5224/5235/5324/5330/5340/ e/5340e IP Phones. This LIM variant is for use in the following Countries or Regions: U.S., Canada, Caribbean, France, South Korea, Austria, Australia, Denmark, Finland, Luxembourg, Netherlands Mexico, Latin America, South America Recommended Minimum System Requirements: 3300 ICP Release 9.0 (UR1) SX-200 Release 4.0 (UR5) Teleworker (MBG) Release 4.5 Not supported on 5000 CP or IP Phones in SIP Mode. LIM supports PoE from the Phone. If local failover power is required, please refer to the Power Requirements for the IP Phone that the LIM is attached to. Page 2-82

111 MITEL DESKTOP DEVICES (Continued) PERIPHERALS (Continued) Z Z Z Z $ $ $ $ Line Interface Module (UK) For use on 5220 Dual Mode/5224/5235/5324/5330/5340/ e/5340e IP Phones. This LIM variant is for use in the following Countries: U.K., New Zealand, Ireland, Italy, Germany, Spain Portugal, Belgium, Norway, Sweden, TBR21 Countries. Recommended Minimum System Requirements: 3300 ICP Release 9.0 (UR1) SX-200 ICP Release 4.0 (UR5) Teleworker (MBG) Release 4.5 Not supported on 5000 CP or IP Phones in SIP Mode. LIM supports PoE power from the IP Phone. If local failover power is required, please refer to the Power Requirements for the IP Phone that the LIM is attached to IP Conference Module (5300 Series) For use on 5324/5330/5330e/5340/5340e/5360 IP Phones. Used to connect 5310 IP Conference Saucer to IP Phone. Connects to 5310 IP Conference Saucer ( ) Separate Power Adapter not required to power 5310 Conference Module for 5324/5330/5330e/5340/5340e/5360. Supports PoE from the 5324/5330/5330e/5340/5340e/5360 IP Phones. Cordless DECT) Handset and Module Bundle (Euro) For use on 5330/5330e/5340/5340e/5360 IP Phones. Includes: Cordless (DECT) Accessories Module (Euro) Cordless (DECT) Handset w/charging Plate (Euro) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. Cordless (DECT) Headset & Module Bundle (Euro) For use on 5330/5330e/5340/5340e/5360 IP Phones. Includes: Cordless (DECT) Accessories Module (Euro) Cordless (DECT) Headset w/charging Cradle (Euro) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. Page 2-83

112 MITEL DESKTOP DEVICES (Continued) PERIPHERALS (Continued) Z Z Z Z Z $ $ $ $ $ Cordless (DECT) Handset & Module Bundle (NA) For use on 5330/5330e/5340/5340e/5360 IP Phones. Includes: Cordless (DECT) Accessories Module (NA) Cordless (DECT) Handset w/charging Plate (NA) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. Cordless (DECT) Headset & Module Bundle (NA) For use on 5330/5330e/5340/5340e/5360 IP Phones. Includes: Cordless (DECT) Accessories Module (NA) Cordless (DECT) Headset w/charging Cradle (NA) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. Cordless (DECT) Handset w/charging Plate (Euro) For use on 5330/5330e/5340/5340e/5360 IP Phones. Requires: Cordless (DECT) Accessories Module (Euro) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. Component of Cordless Module/Handset Bundle (Euro). Cordless (DECT) Headset w/charging Cradle (Euro) For use on 5330/5330e/5340/5340e/5360 IP Phones. Requires: Cordless (DECT) Accessories Module (Euro) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. Cordless (DECT) Headset w/ Charging Cradle (NA) For use on 5330/5330e/5340/5340e/5360 IP Phones. Requires: Cordless (DECT) Accessories Module (NA) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. Component of Cordless Module / Headset Bundle (NA) Page 2-84

113 MITEL DESKTOP DEVICES (Continued) PERIPHERALS (Continued) Z Z Z Z $ $ $ $ Cordless (DECT) Handset w/charging Plate (NA) For use on 5330/5330e/5340/5340e/5360 IP Phones. Requires: Cordless DECT) Accessories Module (NA) Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. Component of Cordless Module / Handset Bundle (NA). Cordless (DECT) Accessories Module (Euro) For use on 5330/5330e/5340/5340e/5360 IP Phones. Supports Cordless (DECT) Handset &/or Headset accessories. Supports PoE from IP Phones. Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000 CP, Release 3.0 Not Supported on SIP Phones. PKM 12-Button Kit (for 53xx/85x8 Phones) For use on 5324/5330/5330e/5340/5340e IP Phones For use with 5220/5224/5235/5324/5330/5340 IP Phones and 8528/8568 Digital Phones. The 8528 & 8568 Telephones require an external Power Adapter ( ) to power the PKM 12. Includes: PKM 12-Button Unit ( ) PKM Interface Module (v2) ( ) PKM Cable and Installation Sheet Recommended Minimum System Software: MCD Release 4.2 SX-200 ICP Release 4.0 (UR5) 5000 CP Release 5.0 PKMs are NOT supported on 5330/5340 Phones on SX-200ICP. PKM 48-Button Kit (for 53xx/85x8 Phones) For use on 5324/5330/5330e/5340/5340e IP Phones and 8528/8568 Telephones. The 8528 & 8568 Telephones require an external Power Adapter ( ) to power the PKM 48. Includes: PKM 48-Button Unit ( ) PKM Interface Module (v2) ( ) PKM Cable and Installation Sheet Recommended Minimum System Software: MCD Release CP Release 5.0 SX-200 ICP Release 4.0 (UR5) PKMs are NOT supported on 5330/5340 IP Phones on SX-200ICP. Page 2-85

114 MITEL DESKTOP DEVICES (Continued) PERIPHERALS (Continued) Z N $ $ $ IP Conference Saucer - Dark Grey For use with: 5310 IP Conference Module ( ) on 5324/5330/5330e 5340/5340e/5360 IP Phones IP Paging Unit Power adapter must be ordered separately VDC P/S Universal, V Hz plus one of the following Power Cords: C7 Power Cord with NA Plug Type C7 Power Cord with UK Plug Type C7 Power Cord with Euro Plug Type C7 Power Cord with Australian Plug Type Used to provide overhead Paging Interface for both 3300 ICP and SX-200 ICP. IP DECT Stand & 5610 Handset Bundle NA (w/new P/S) Includes: IP DECT Handset NA (w/new P/S) (1) IP DECT Stand NA (1) Recommended Minimum System Software: MCD Release CP Release 4.0 IP DECT Stand is supported on the following IP Phones: 5312 / 5324 / 5320 / 5330 / 5340 / 5360 This bundle includes 2 Universal Power Adapters ( & ) which have multiple connector plug types included. C7 Power Cords are no longer required to be purchased for these Power Adapters. DIGITAL PHONES NA A-HW $ Superset 4025 Backlit, Dark Grey B-5000-HW $ Telephone (NA) Minimum System Software Requirements: 5000 CP Release 3.2 Supports UCE & UCA Release 3.0. Supports Mitel PKM 12 and PKM 48. Requires: One Port on DEM-16 ( ) or one port on DDM-16 ( ) Includes: NA Line Cord Not directly supported on AXXESS. Page 2-86

115 MITEL DESKTOP DEVICES (Continued) DIGITAL PHONES (Continued) B-5000-HW $ Telephone (NA) Minimum System Software Requirements: 5000 CP Release 3.2 Supports UCE & UCA Release 3.0. Supports Mitel PKM 12 and PKM 48. Requires: One Port on DEM-16 ( ) or one port on DDM-16 ( ) Includes: NA Line Cord Not directly supported on AXXESS. POWER ADAPTERS $ Multi-Port GigE PoE Switch, Universal (802.3at) $ Gb Ethernet Multi-Port PoE Adapter Universal (90-264V, Hz) with multiple Ethernet ports on one end and a C14 connector receptacle on the other end. For use with UC360 Collaboration Point. It is recommended for use when LAN Cameras are required to to be used in the room with the UC360 for Remote Collaboration or Video. Requires a C13 Power Cord to be purchased separately: C13 Power Cord with NA Plug Type OR C13 Power Cord with UK Plug Type OR C13 Power Cord with Euro Plug Type OR C13 Power Cord with Australian Plug Type. If other country-specific C13 Plug Types are required, they must be sourced locally. Gb 802.3at Power Adapter Universal ( VDC) (50-60 Hz) $30.00 Gb Ethernet Power Adapter Universal (90-264VDC, Hz) with an Ethernet port on one end and a C8 connector receptacle on the other end. For use with UC360 Collaboration Point. Requires a C7 Power Cord to be purchased separately: C7 Power Cord with NA Plug Type OR C7 Power Cord with UK Plug Type OR C7 Power Cord with Euro Plug Type OR C7 Power Cord with Australian Plug Type. If other country-specific C7 Plug Types are required, they must be sourced locally IP DECT Repeater Power Adapter Euro FRU Spare Power Adapter for IP DECT Repeater Euro ( ). Includes Power Adapter & Euro Power Cord attached Page 2-87

116 MITEL DESKTOP DEVICES (Continued) POWER ADAPTERS (Continued) $ IP DECT Repeater Power Adapter NA FRU $30.00 Spare Power Adapter for IP DECT Repeater NA ( ) Includes Power Adapter & NA Power Cord attached 5610 IP DECT Repeater Power Adapter UK FRU $30.00 Spare Power Adapter for IP DECT Repeater UK ( ) Includes Power Adapter & UK Power Cord attached 5610 Handset Charging Cradle Power Adapter Universal FRU $30.00 Spare Universal Power Adapter for Handset Charging Cradle. This new Universal Power Adapter Kit contains multiple attachable connector plugs for NA, UK, Europe and Australia. It no longer requires the purchase of separate C7 Power Cords with different plug types. IP DECT Stand Power Supply Universal FRU $7.50 Spare Universal Power Adapter for the IP DECT Stands. This new Universal Power Adapter Kit contains multiple attachable connector plugs for NA, UK, Europe and Australia. It no longer requires the purchase of separate C7 Power Cords with different plug types Charging Cradle Power Adapter NA $40.00 This is required when the following is ordered: Guest Cordless Handset w/cradle NA 802.3af Power Adapter Universal, 48VDC VAC 50-60Hz C8 Ethernet Power Adapter Universal ( V 50-60Hz) with an Ethernet mod plug on one end and a C8 connector receptacle on the other end. For use with all 5300 Series IP Phones. Also supported on 5212/5224 IP Phones. Requires a C7 Power Cord to be purchased separately: C7 Power Cord with NA Plug Type OR C7 Power Cord with UK Plug Type OR C7 Power Cord with Euro Plug Type OR C7 Power Cord with Australian Plug Type. If other country-specific C7 Plug Types are required, they must be sourced locally. NOT supported on 5215/5220 IP Phones. Page 2-88

117 MITEL DESKTOP DEVICES (Continued) POWER ADAPTERS (Continued) Z $5.00 $2.55 $5.00 $40.00 Power Cord (C7) w/na Plug for Universal Power Adapters For use with the following Universal Power Adapters: VDC Power Adapter Universal, V Hz VDC Ethernet P/S Universal, V Hz Superset V P/S Universal, V Hz This Power Cord has a North American plug type. Power Cord (C7) w/uk Plug for Universal Power Adapters For use with the following Universal Power Adapters: VDC Power Adapter Universal, V Hz VDC Ethernet P/S Universal, V Hz Superset V P/S Universal, V Hz This Power Cord has a UK plug type. Power Cord (C7) w/australian Plug Type for Univ. Pwr Adptrs For use with the following Universal Power Adapters: VDC Power Adapter Universal, V Hz VDC Ethernet P/S Universal, V Hz Superset V P/S Universal, V Hz This Power Cord has an Australian plug type. 24VDC Power Adapter Universal, V Hz Universal Adapter ( V 50-60Hz) with a barrel connector on one end that plugs into the Phone and a C8 Connector receptacle on the other end. For use with 5010/5020/5140/5220/5240/5224 IP Phones and and 12&48 Button PKMs, 5480 Paging Unit & 5550 IP Console. Requires a C7 Power Cord to be purchased separately: C7 Power Cord with NA Plug Type OR C7 Power Cord with UK Plug Type OR C7 Power Cord with Euro Plug Type OR C7 Power Cord with Australian Plug Type If other country-specific C7 Plug Types are required, they must be sourced locally. This Power Adapter is Energy Star Power and RoHS compliant. SPARE DESKTOP COMPONENTS $ /5224 Removable DESI Cards (25 Pack) $ /5312 Lens (25 Pack) Page 2-89

118 MITEL DESKTOP DEVICES (Continued) SPARE DESKTOP COMPONENTS (Continued) $ /5324 Lens (25 Pack) $ / 5304 DESI Cards, Blank (25 Pack) $ / 5304 Lenses (25 Pack) $ Fixed Mylar DESI Cards (25 Pack) $ Fixed Mylar DESI Card (Mitel 5000) (25 Pack) $ Fixed Mylar DESI Cards (25 Pack) $2, IP Console Keypad Dark Grey (FRU) NA A-HW $ Handset Curly Cord Dark Grey 10` (All Phones) (25 Pk) - FRU $ /5224/5312/5324 Removable DESI Card Mitel 5000 (25 Pack) $ DESI Card for 5000 (25 Pack) $ Lens (25 Pack) $ Lens (25 Pack) Page 2-90

119 MITEL DESKTOP DEVICES (Continued) SPARE DESKTOP COMPONENTS (Continued) B-5000-HW $40.00 Line Cord Translation Kit (5000 CP) (5PK) Z Z $50.00 $50.00 $50.00 Contains 5 NA Line Cords and 5 Couplers. Used on 8500/8520/8560 Phone installations with standard wiring. Also used with 8528/8568 Phones which are replacing 8500/8520/8560 phones in non-standard wiring schema Icon Labels English (5000 CP) (25 Pack) For use on 5312/5324/5320/5320e/5330/5330e/ 5340/5340e/5360 IP Phones. English labels that fit around the 6 fixed function keys to identify the function of the Icon Icon Labels English (MCD/SX-200 ICP) (25 Pack) For use on 5312/5324/5320/5320e/5330/5330e/ 5340/5340e/5360 IP Phones. English labels that fit around the 6 fixed function keys to identify the function of the Icon. 8528/8568 Icon Labels English (5000 CP) (25 Pack) Z Z $ $ For use on 8528/8568 Telephones. English labels that fit around the 6 fixed function keys to identify the function of the Icon. IP DECT Stand NA, FRU For use on the following IP Phones: 5312/5324/5320/5320e/5330/5330e/5340/5340e/5360 Included in Bundle Does NOT include any power supply. IP DECT Stand Universal Power Adapter ( ) must be purchased separately, if required. C7 Power Cords are no required with the new IP DECT Stand Universal Power Adapter. Notes: Each IP DECT Stand supports up to 8 x 5610 IP DECT Handsets or a combination of Handsets and IP DECT Repeaters to a maximum of 8. IP DECT Stand Euro, FRU For use on the following IP Phones: 5312/5324/5320/5320e/5330/5330e/5340/5340e/5360 Included in Bundle Does NOT include any Power Supplies. IP DECT Stand Universal Power Adapter ( ) must be purchased separately, if required. C7 Power Cords are no longer required with new IP DECT Stand Universal Power Adapters. Notes: Each IP DECT Stand supports up to 8 x 5610 IP DECT Handsets or a combination of Handsets and IP DECT Repeaters to a maximum of 8. Page 2-91

120 MITEL DESKTOP DEVICES (Continued) SPARE DESKTOP COMPONENTS (Continued) $25.00 IP PKM 12 Desi Cards (25 Pack) - FRU $75.00 IP PKM 12 Spare DESI Cards 25 Pack IP PKM 12 Lens (25 Pack) - FRU $25.00 IP PKM 12 Spare Lens 25 Pack IP PKM 48 Desi Cards (25 Pack) - FRU $75.00 IP PKM 48 Spare DESI Cards 25 Pack IP PKM 48 Lens (25 Pack) - FRU $50.00 IP PKM 48 Spare Lens 25 Pack 5540 Lens & Label Kit Universal (FRU) $ Includes: 9 Keyboard Overlay Labels (English, French, Spanish, German, Dutch, Italian, Br. Portuguese, Eu. Spanish, Eu Portuguese) 1 Keyboard Lens (Spare) Spare Part used on 5540 IP Console on both SX-200 ICP and MCD (3300) Guest IP Phone Base Unit NA (FRU) $ Includes: Phone Lens (1) Standard DESI Paper Label (1) No Cordless Handsets or Power Adapters included Phone Base Lens (50 Pack) (FRU) $40.00 Includes: Spare Clear Lenses (50) used on 5505 Phone Base Unit IP DECT Cordless Handset Battery Pack, FRU $50.00 Replacement Battery Pack for 5610 IP DECT Handsets: 5610 IP DECT Cordless Handset NA ( ) 5610 IP DECT Cordless Handset Euro ( ) 5505 Cordless Guest Handset NA (FRU) Spare 5505 Handset (NA). Requires spare Charging Cradle ( ) and spare Power Adapter ( ) to be purchased separately. Page 2-92

121 MITEL DESKTOP DEVICES (Continued) SPARE DESKTOP COMPONENTS (Continued) Z $ Handset Plastic Belt Clip FRU (25 Pack) $25.00 Spare Belt Clips for the 5610 DECT Handset 5505 Handset Charging Cradle w/o Power Adapter (FRU)(2 Pack) $30.00 Spare Charging Cradle for 5505 Handset. Requires Power Adapter ( , , or ) to be purchased separately Handset Charging Cradle Universal FRU $ Spare Charging Cradle for 5610 IP DECT Handsets: 5610 IP DECT Handset NA ( ) 5610 IP DECT Handset Euro ( ) Does NOT include Charging Cradle Power Supply or any Power Cords. Cordless (DECT) Headset FRU (Euro) $ Spare Cordless (DECT) Headset (Euro DECT) Does not include DECT Headset Charging Cradle. Cordless (DECT) Headset FRU (NA) $50.00 Spare Cordless (DECT) Headset for North America. Does not include DECT Headset Charging Cradle. HDMI Custom Cable (10 Feet) (FRU) Z $ $25.00 Spare HDMI Cable for UC360 Collaboration Point 5300 Charging Plates (DECT/BT) (10 Pack) Spare charging connector plates for use on 5330/5330e/ 5340/5340e/5360 IP Phones. Used to charge Cordless DECT or Bluetooth Handsets Fixed Mylar Label (25 Pack) $25.00 This is the grey fixed overlay label for the 8528 Telephone Fixed Mylar Label (25 Pack) $ This is the grey fixed overlay label for the 8568 Telephone Blank Branding Plate (Qty. 200) Used for Custom branding. Page 2-93

122 MITEL DESKTOP DEVICES (Continued) SPARE DESKTOP COMPONENTS (Continued) $ Blank Branding Plate (Qty.100) Z Z Z Z $ $ $ $ $40.00 Used for Custom branding Series Wideband (7 khz) v4 Handset (25 Pack) 7 khz Wideband Handset for use on: 5320e/5330/5330e/5340/5340e/5360 IP Phones. PKM Interface Module (v2) (FRU) (5200/5300/85x8) For use on 5324/5330/5330e/5340/5340e IP Phones. and 8528/8568 Digital Telephones. Used to connect a PKM 12 or PKM 48 to an IP Phone or or a Digital Telephone. Minimum System Software: MCD Release CP Release 5.0 SX-200 ICP Release 4.0 (UR5) PKM Module (v2) is a component of PKM 12 Kit and PKM 48 Kit ( & ) Cordless (DECT) Accessories Module (NA) (FRU) For use on 5330/5330e/5340/5340e/5360 IP Phones. Supports Cordless (DECT) Handset &/or Headset accessories. Supports Power over Ethernet from IP Phones. Recommended Minimum System Software: 3300 ICP, Release 8.0, UR1 SX-200 ICP, Release 4.0 (UR3) 5000CP, Release 3.0 Not Supported on SIP Phones. Component of P/Ns and Bundles. PKM 12-Button Unit FRU (53xx/85x8) For use with 5324/5330/5330e/5340/5340e IP Phones and 8528/8568 Digital Telephones. Spare 12 Button IP PKM Unit Includes: PKM12, Cable, Installation Guide. PKM Interface Module (v2) ( ) NOT included. Recommended Minimum System Requirements: Minimum Software required: MCD Release 4.2 SX-200 ICP Release 4.0 (UR5) 5000 CP Release IP Phone Hospitality Kit Hospitality Kit for 5304 IP Phone includes: Ethernet Dongle (Extends Ethernet Port to side of Phone) Plastic pull up Tray to attach behind display, that contains blank Telephone Number or Instruction Card. Page 2-94

123 MITEL DESKTOP DEVICES (Continued) SPARE DESKTOP COMPONENTS (Continued) Z Z Z $ $ $15.00 $15.00 $20.00 $ $ /5200/85x8 Series v4 Handset (25 Pack) Regular v4 Handset for use on: 5304/5312/5324/5320 IP Phones, 5540 IP Console and 8528/8568 Digital Telephones. PKM 48-Button Unit FRU (53xx/85x8) Spare 48 Button IP PKM Unit For use with 5324/5330/5330e/5340/5340e IP Phones and 8528/8568 Telephones. Includes IP PKM 48 Button Unit, Cable, Installation Sheet IP PKM Interface Module ( ) NOT included. Minimum Software required: MCD Release 4.2 SX-200 ICP Release 4.0 (UR5) 5000 Release /5300/85x8 Series 35 Degree Angle Stand - FRU The 35 Degree Angle Phone & PKM Stand can be used on: 512/5224/5235/5312/5324/5320/5320e/5330/5330e/ 5340/5340e/5360 IP Phones, 8528/8560 Telephones and PKM 48. It replaces the 30 Degree Angle Stand on the 5215/5220 IP Phones (Stand P/N ). 8528/8568 Removable DESI Card (Blank) (25Pk) These are the slide-out DESI Cards for 8528/8568 Telephones. These are single small cards NOT suitable for a Printer. For 8.5 x11 printable DESI Cards, contact the DESI Card Co. ( GN Cordless Headset Cable (for 5540 Console) This cable is used to connect the GN Jabra GN9350e Cordless Headset to the 5540 IP Console. This cable is sold separately as an add-on item. The GN9350e can be purchased directly from GN Jabra. 5302/5304 IP Phone Wall Mount Kit (Qty 16) Used to mount 5302/5304 IP Phones on the wall. Kit Contains: Wall Mount Bracket and Short Connector Cable 5310 IP Conference Unit Remote Control Mouse, Dark Grey Wired Remote Control Unit for use with 5310 IP Conference Unit. Dark Grey Color. Purchased separately. MITEL DESKTOP - EXTEED WARANTY Page 2-95

124 MITEL DESKTOP DEVICES (Continued) MITEL DESKTOP - EXTEED WARANTY (Continued) EW60 $19.00 Extended Warranty 5320e IP Phone EW60 $26.00 Extended Warranty 5330e IP Phone EW60 $32.00 Extended Warranty 5340e IP Phone EW60 $15.30 Extended Warranty 5324 IP Phone EW60 $22.20 Extended Warranty 5330 IP Phone EW60 $12.60 Extended Warranty 5312 IP Phone EW60 $35.70 Extended Warranty 5360 IP Phone EW60 $14.00 Extended Warranty 8528 Telephone (NA) EW60 $18.00 Extended Warranty 8568 Telephone (NA) EW60 $15.00 Extended Warranty 5320 IP Phone EW60 $9.90 Extended Warranty 5304 IP Phone Page 2-96

125 MITEL EXPRESS MESSENGER MITEL EXPRESS MESSENGER Mitel Express Messenger is for use with SX-200 product only. Each Mitel Express Messenger Card includes 100 hours of storage. MITEL EXPRESS MESSENGER - SOFTWARE NA A-SW $1, Mitel Express Messenger Option Bilingual A-SW $ Mitel Express Messenger Personal Contact Number Option NA A-SW $1, Mitel Express Messenger PMS Software Option NA (PMS) Includes NA (Hospitality) NA A-SW $ Express Messenger Hospitality Software Option Serial # of the Express Messenger Card must accompany order NA A-SW $ Mitel Express Messenger 2-4 Port Software Upgrade Serial Number of Express Messenger Required with order NA A-SW $2, Mitel Express Messenger Software Upgrade 4-6 Ports The serial number of the Mitel Express Messenger is required NA A-SW $3, Mitel Express Messenger Upgrade 4-8 Ports The serial number of the Mitel Express Messenger is required Page 2-97

126 MITEL NUPOINT MESSENGER (NP) - CONFIGURATIONS MITEL NUPOINT MESSENGER (NP) - CONFIGURATIONS NUPOINT STAARD EDITION (NP-STD) $5, NP-Std. Unlimited outbound fax users $2, NP-Std. Adv UM, sys. enablement $4, NP-Std. Base s/w. Current release $7, NP-Std. Pers Call Dir, unlimited users $15, NP-Std. Std UM to Adv UM, unlimited users $15, NP-Std. Std UM, unlimited users $30, NP-Std. Adv UM, unlimited users $2, is a prerequisite for this part number NP-Std. Converts NP-Std to virtual NP max ports raised to 120. STAARD EDITION (NP-STD) OR SINGLE SERVER (NP-SS) $1, NP-Std/SS. 2 port uplift to ports $ NP-Std/SS. 2 port uplift to 9-32 ports $4, NP-Std/SS. 8 port uplift to ports Page 2-98

127 MITEL NUPOINT MESSENGER (NP) - CONFIGURATIONS (Continued) STAARD EDITION (NP-STD) OR SINGLE SERVER (NP-SS) (Continued) $3, NP-Std/SS. 8 port uplift to 9-32 ports $7, vnp. vnupoint Base s/w license. Current release. NUPOINT SINGLE SERVER (NP-SS) $9, NP- SS HP DL380G7 Server $1, NP-SS. 2 port uplift to ports $1, NP-SS. 2 port uplift to ports $5, NP-SS. 8 port uplift to ports $6, NP-SS. 8 port uplift to ports $7, NP-SS. Base s/w. Current release $0.00 Nupoint SS to vnupoint Conversion SINGLE SERVER (NP-SS) OR NUPOINT 640 (NP-640) $5, NP-SS/640. Adv UM system enablement. Page 2-99

128 MITEL NUPOINT MESSENGER (NP) - CONFIGURATIONS (Continued) SINGLE SERVER (NP-SS) OR NUPOINT 640 (NP-640) (Continued) $15, NP-SS/640. Outbound fax, unlimited users $15, NP-SS/640. Personal Call Director unlimited users $35, NP-SS/640. Std UM, unlimited users $30, NP-SS/640. Upgrade Std UM to Adv UM, unlimited users $75, NP-SS/640. Adv UM, unlimited users OR are prerequsites. ALL VERSIONS OF NUPOINT (NP) $35.00 NP. Adv UM, 1 user $ NP. Adv UM, 10 users $1, NP. Enable fax on one voice port (max 6/node) $ NP. Hospitality Hyatt custom prompts $0.00 NP. Hospitality. Hyatt custom prompts update $40.00 NP. Outbound fax, 1 user. Page 2-100

129 MITEL NUPOINT MESSENGER (NP) - CONFIGURATIONS (Continued) ALL VERSIONS OF NUPOINT (NP) (Continued) $ NP. Outbound fax, 10 users $1, NP. Outbound fax, 50 users $1, NP. Personal Call Director, 100 users $5, NP. Personal Call Director, 1000 users $ NP. Rel 3 base s/w media including documentation $20.00 NP. Std UM to Adv UM, 1 user $ NP. Std UM to Adv UM, 10 users $ NP. Std UM to Adv UM, 5 users $1, NP. Std UM to Adv UM, 50 users $17.50 NP. Std UM, 1 user $ NP. Std UM, 10 users $ NP. Std UM, 50 users $1, NP. Text-to-speech virtual port. Page 2-101

130 MITEL NUPOINT MESSENGER (NP) - CONFIGURATIONS (Continued) ALL VERSIONS OF NUPOINT (NP) (Continued) $0.00 NUPOINT IP & 640 ARABIC LANGUAGE $7, vnp. vnupoint Base s/w license. Current release $1, $2, $1, $ $2, NP. Management options. INCLUDE(S): Admin API, MIB, SNMP, NP Config Client. NP Admin Server and GUI already included in Base S/W Kit. NP. Misc. applications: NP forms, NP on demand cut thru page INCLUDE(S): Cut-Through-Page, NP Forms, NP On-Demand, and NP RapidDial. NP. Hospitality IP-PMS integration INCLUDE(S): Encore, EECO, HIS, Logistix, and Hyatt Encore PMS integrations. NP Wakeup Prompts also included (NA English Only). NP. Hospitality Generic hotel prompts INCLUDE(S): NA English, UK English, CDN French, Euro French, German, Dutch, Italian, Latin Spanish, Mexican Spanish, Brazilian Portuguese, Korean, and Mandarin prompts. PRE-REQUISITE(S) Appropriate Full-Set language prompt must be installed for the Hotel overlay prompt to function. NP. Voic networking INCLUDE(S): VPIM, NP Net TCP/IP and AMIS $0.00 $1, NP. Speech to Text Enablement This part enables STT on the NP system. Customer must also purchase STT credits or Speech to Text in NA English only. NuPoint Advanced UM 50 users $2, Model is a prerequisite for this part number Standard is a prerequisite for this part number NP. Adv UM, 100 users Model is a prerequisite for this part number Standard is a prerequisite for this part number Adv UM enablement is prerequisite. Page 2-102

131 MITEL NUPOINT MESSENGER (NP) - CONFIGURATIONS (Continued) ALL VERSIONS OF NUPOINT (NP) (Continued) $20, NP. Adv UM, 1000 users $ Model is a prerequisite for this part number Standard is a prerequisite for this part number Adv UM enablement is prerequisite. NP. Cable for Dialogic DMG rack $ $0.00 $2, required for each PIMG unit in rack NP. Personal Call Director, 10 users. Enables 10 additional mailboxes for Call Director. PREREQ: Call Director Starter Kit ( ). PRE-REQUISITE(S): Call Director Personal starter kit (Qty 1) NP. Competitive TUI. NA English Only. Emulates the Octel Aria TUI. Does not support Unified Messaging. NP. TDD memo Not available with IP, T1 or E1 integrated systems $2, $2, NP. Enable 1 additional prompt language. Rel 10 base s/w includes NA english, Numeric prompts plus one additional language set Order this part to allow installation of additional full-set language prompts - to a maximum of 8 total languages per system. All Prompt Files for all languages ship with every system. NP. Call detail recorder Requires a spare Serial Port - may not be available if PMS integration already deployed. SPEECH AUTO ATTEANT $2, (AMC) NuPoint Base to Speech AA Upgrade $0.00 NP-SAA. Enable presence. Page 2-103

132 MITEL NUPOINT MESSENGER (NP) - CONFIGURATIONS (Continued) SPEECH AUTO ATTEANT (Continued) $1, NP-SAA. Add 1 SAA port to NP $4, NP-SAA. Add NP-Std to SAA $15.00 NP-SAA. Corporate directory, 1 name $ NP-SAA. Corporate directory, 10 names $8, NP-SAA. Corporate directory, 2000 names $ NP-SAA. Corporate directory, 50 names $2, NP-SAA. Use NP as Speech Auto Attendant ONLY. MITEL NUPOINT - LEGACY COMPONENTS $4, NP-Std. 8 pt uplift to ports $3, NP port uplift to 9-64 ports $8, NP port uplift to ports $8, NP-640. CSO for ports CSO ports must match number of voice ports Page 2-104

133 MITEL NUPOINT MESSENGER (NP) - CONFIGURATIONS (Continued) MITEL NUPOINT - LEGACY COMPONENTS (Continued) $12, NP-640TDM. Rel 6.1B/7. Upgrade to 640IP, incl 8 ports $ For Rel 6.1B and 7.0 upgrades only Sys Info & Sys Config reports must be submitted Enables tradeup from Release 7 to current release of NP640 Trade-Up Fax upgrade 1 port (max 6) $1, For Trade-Up upgrades only Must be accompanied by Trade-Up Base S/W and ports Requires submission of Sys Config and Sys Info report Commercial licence program only. (A-AMC)NPM IP Rel 9 to current upgrade base options $2, Provides base s/w options for Rel 11 system Must be ordered in conjunction with Rel 11 media AMC NuPoint Messenger Rel 8 to current Upgrade Option $4, Provides base s/w options for Rel 11 system Must be ordered in conjunction with Rel 11 media NuPoint SMART Move Rel 7 upgrade base Stnd Ed Credit issued to VAR based on ports purchased when legacy system returned to Mitel Triggers RMA and rebates in tradeup program Page 2-105

134 MITEL NUPOINT MESSENGER (NP) - PBX INTEGRATIONS MITEL NUPOINT MESSENGER (NP) - PBX INTEGRATIONS PBX INTEGRATIONS $15, INTEL TIMG - Dual Span T1/E1 Unit $2, Intel PIMG - Analog 8 port Unit $3, Intel PIMG - Mitel DNIC 8 port Unit $3, Intel PIMG - PBX / DSE 8 port Unit $1, $1, NP. IP integration (max 4 connections) Order when require IP Integration to a 3300ICP or when ordering a T1/E1 gateway ( ). (AMC) NuPoint IP-Enhanced SMDI Int. System-wide NuPoint option. Must also source the ipocket232 device from Precidia.com (p/n PE000528). One ipocket232 device is required for each PBX. MITEL COMMUNICATIONS DIRECTOR (MCD) FEATURES $6, NP-640. Upgrade rel 10 to current rel $6, NP-640. Upgrade rel 11 to current rel $ NP-Std. Upgrade rel 11 to current rel $ NP-Std. Upgrade rel 10 to current rel. Provides base s/w options for Rel 11 system Must be ordered in conjunction with Rel 11 media Page 2-106

135 MITEL NUPOINT MESSENGER (NP) - PBX INTEGRATIONS (Continued) MITEL COMMUNICATIONS DIRECTOR (MCD) FEATURES (Continued) $0.00 NP. Record-a-call. Prequisite - Only for systems integrated to a 3300ICP. To enable, 1 Mailbox on 3300ICP must be enabled and the Advanced Voic option on the 3300ICP must also be enabled. (P/Ns & respectively) Page 2-107

136 INTER-TEL MESSAGING INTER-TEL MESSAGING ENT MSG - SPARE/REPLACEMENT S RAID Kit, Redundant Power Supply and Memory can be added to a Base 1 EM System, but there is still a difference in the CPU speeds between a Base 1 (P4 2.4 GHz) and Base II (P4 3.0 GHz). Mitel does not offer CPU`s for field replacement. $60.00 Floppy Disk Drive 1.44 MB $10.00 AIC to VPC Cable $7.00 CPU Cooler and Fan Kit for 486 Systems $40.00 PC Wallmount Shelf $50.00 Wallmount Bracket for Monitor and Keyboard $75.00 Power Supply Kit for Voice Processing Unit Msg Platform $ RAID I Hard Drive Upgrade Kit (IDE) Certification(s): CTP, BI B-5000-HW $7, Voice Processing Unit Card 16 Ports Certification(s): CTP, BI $ RAID I Hard Drive Upgrade Kit (SATA) Certification(s): CTP, BI B-5000-HW $ User Licenses + UM OSE Key Certification(s): CTP, BI5000, N+, UM, W2K $ Redundant Power Supply Unit w/ 2 Power Supply Modules Adds redundant Power Supply to the Rackmount Voice Processing Unit Page 2-108

137 INTER-TEL MESSAGING (Continued) ENT MSG - LICENSES Voice software licenses are required to create active hardware ports. Licenses are "stackable" units to create greater quantities of licenses. Lower price per port costs are received by purchasing the higher quantity bundles. Expansion cards can be partially licensed with remaining ports licensed over time based on a customer`s needs. $ Text-to-Speech License Second Language - Spanish $3, Speech Recognition License Second Language - Spanish B-5000-HW $1, Port Automatic Speech Recognition License (U.S. English) Certification(s): CTP, BI B-5000-HW $2, Port Automatic Speech Recognition License (U.S. English) Certification(s): CTP, BI B-5000-HW $1, Port Text-to-Speech License (U.S. English) Certification(s): CTP, BI B-5000-HW $1, Port Text-to-Speech License (U.S. English) Certification(s): CTP, BI B-5000-HW $3, Port Text-to-Speech License (U.S. English) Certification(s): CTP, BI B-5000-HW $ Enterprise Messaging - 1 Voice Port Certification(s): CTP, BI5000, N+, UM, W2K B-5000-HW $11, Enterprise Messaging - 24 Voice Port Certification(s): CTP, BI5000, N+, UM, W2K B-5000-HW $5, Enterprise Messaging - 8 Voice Port Certification(s): CTP, BI5000, N+, UM, W2K B-5000-HW $1, Enterprise Messaging - 2 Voice Port Certification(s): CTP, BI5000, N+, UM, W2K Page 2-109

138 INTER-TEL MESSAGING (Continued) ENT MSG - SPEECH PORT LICENSES Speech licenses are enabled through software licenses B-5000-HW $4, Port Automatic Speech Recognition License (U.S. English) Certification(s): CTP, BI5000 ENT MSG - UNIFIED MESSAGING OSE LICENSES B-5000-HW NOTES(S): There is one level of Unified Messaging OSE for Enterprise Messaging. Customers can choose to integrate all messaging to the desktop inbox, or provide an improved UM experience with the Microsoft Outlook client. When a fax port is enabled on the system, UM users can use inbound or outbound fax functionality. 25 Licenses for UM are included in the kitted systems. Additional purchased licenses can be added to these 25 to increase the end-user count. $3, Unified Messaging OSE 100 End-User License Certification(s): CTP, BI5000, N+, UM, W2K B-5000-HW $28, Unified Messaging OSE 1000 End-User License Certification(s): CTP, BI5000, N+, UM, W2K B-5000-HW $7, Unified Messaging OSE 250 End-User License Certification(s): CTP, BI5000, N+, UM, W2K B-5000-HW $1, Unified Messaging OSE 50 End-User License Certification(s): CTP, BI5000, N+, UM, W2K B-5000-HW $14, Unified Messaging OSE 500 End-User License Certification(s): CTP, BI5000, N+, UM, W2K B-5000-HW $ Unified Messaging OSE 5 End-User License Certification(s): CTP, BI5000, N+, UM, W2K B-5000-HW $ Unified Messaging OSE 25 End-User License Certification(s): CTP, BI5000, N+, UM, W2K B-5000-HW $ Unified Messaging OSE 10 End-User License Certification(s): CTP, BI5000, N+, UM, W2K Page 2-110

139 INTER-TEL MESSAGING (Continued) ENT MSG - FAX LICENSES B-5000-HW Fax ports are limited based on platform configuration. Once the hardware port is enabled for voice functions, the port can be expanded to offer fax or speech dynamically over the ports on the card. Fax licenses are enabled through software licenses. $ Enterprise Messaging - 1 Fax Port Certification(s): CTP, BI5000 Page 2-111

140 MITEL MANAGED APPLICATION SERVER (MAS) MITEL MANAGED APPLICATION SERVER (MAS) MAS APPLICATIONS: 6042 MANAGED VPN C-SW-OEM $ Managed VPN - 1 End Node - 1 Year Billed Annually This part is only orderable through the Mitel Networks Applications Management Center. This part includes the software and licensing for one or more additional servers in a managed IPSec VPN. Page 2-112

141 MITEL LIVE BUSINESS GATEWAY MITEL LIVE BUSINESS GATEWAY LIVE BUSINESS GATEWAY RELEASE $2, LIVE BUSINESS GATEWAY WIOWS VERSION inc 40 user licenses $ LIVE BUSINESS GATEWAY 10 user licenses This part can only be used with an LBG base pack, part numbers (LBG for use with Windows O/S) or (LBG for use with Mitel Standard Linux O/S) LBG licenses are concurrent user licenses, the number of LBG licenses determine how many OCS/Lync users can be connected to the LBG at one time Please Note: Part number LBG for use with Mitel Standard Linux O/S has been discontinued. Page 2-113

142 MITEL BORDER GATEWAY MITEL BORDER GATEWAY TELEWORKER SOLUTION $ IPv6 License for MBG C-SW-OEM $8, MBG 100 Client Licenses $ MBG 5 session Compression License $0.00 MBG 5.0 to MBG 5.2 upgrade C-SW-OEM $1, MBG Base Kit & 5 Client Licenses $ MBG Enterprise SWA 1-year $ MBG TW service 1 User $1, MBG TW service 10 User $8, MBG TW service 100 User $4, MBG TW service 50 User $ MBG Virtual Appliance I $ MBG to Virtual MBG Conversion Page 2-114

143 MITEL BORDER GATEWAY (Continued) TELEWORKER SOLUTION (Continued) $ Mitel Border Gateway Base $50.00 Sip Trunking Channel Proxy $0.00 TW 4.5 to MBG 5.2 Upgrade C-SW-OEM $0.00 Upgrade TW to MBG $1, Virtual MBG Srv Expiry 6mos Extension Extends Virtual Service Expiry by 6 months. Can be applied to Virtual MBG base software package: MBG Virtual Appliance (r6.0 & 6.1 only) Under Product Management approval. SIP TRUNK PROXY $ MBG Virtual Appliance Page 2-115

144 MITEL CONTACT CENTER BUSINESS EDITION MITEL CONTACT CENTER BUSINESS EDITION Contact Center Business Edition - CC BE - is a value priced package of core Contact Center capability targeted for Small Businesses. CONTACT CENTER (CC) BUSINESS EDITION (Formerly known as 6110 Contact Center Management) $3, IQ BE $1, Base IQ, 4 ports, Messaging & Reporting, Voice & Web Callback, ANI/DNIS routing, Collect Caller Entered Digits, and Remote Database Verification. and remote database verification. * Supports up to a max of 8 ports PRE-REQUISITE(S): CCM BE: Base 5 Agent Reporting, 5 Agent Desktop & 1 Supervisor ( /IQ Port License (Qty 4) CC BE - 5 Agent Reporting Pk $3, BE IVR Base Software $2, BE IVR Routing - 2 Port Pack $1, CC BE - Integrated Client - 10 Pk $ Pre-requisites: PN CC BE Base or PN BE Agent Desktop per client - Provides choice of one PhoneSet Manager, CTI Client or Salesforce client* per each of 10 clients *Salesforce Connector required to activate SFC client CC BE - Integrated Client - 5 Pk $1, Pre-requisites: PN CC BE Base or PN BE Agent Desktop per client - Provides choice of one PhoneSet Manager, CTI Client or Salesforce client* per each of 5 clients *Salesforce Connector required to activate SFC client CC BE - Screen Pop - 10 Pk - Pre-requisites: One BE Integrated Client per user - Provides ScreenPop cababilities to 10 users. Page 2-116

145 MITEL CONTACT CENTER BUSINESS EDITION (Continued) CONTACT CENTER (CC) BUSINESS EDITION (Continued) (Formerly known as 6110 Contact Center Management) $1, CC BE - Screen Pop - 5 Pk $9, Pre-requisites: One CC BE Integrated Client per user - Provides ScreenPop cababilities to 5 users MCC BE - Start Pack-2 media, 5 Agts $ Pre-requisites: PN CC BE Base Contact Center Management Business Edition base software is a pre-requisite to purchasing the Multi Media CC BE starter pack. Includes: Routing of 2 media: , Fax (by default), and 5 agents with Outlook integration desktops. NOTE: Should you wish to swap one of the default media types for SMS or Web Chat, contact [email protected] CC BE to EE Upgrade A site key is required for this part. A BE to EE upgrade Quote Number is required for this part address required for fulfillment - No physical product included. NOTE: An upgrade quote is required prior to purchasing this part. You will need to contact [email protected] for a quote. PRE-REQUISITE(S): $ BE Base CC software (Qty 1) CC BE - Integrated Client - 1 Pk $2, Pre-requisites: PN CC BE Base or PN BE Agent Desktop per client - Provides choice of one PhoneSet Manager, CTI Client or Salesforce client* *Salesforce Connector required to activate SFC client CC BE - Base 5 Agt Reporting, 5 Agt Desktop & 1 Supervisor - No site key required - this part establishes a new site key. Includes: Base CC BE software, 1 Supervisor Desktop & 5 Reporting Agents & 5 Agent Desktops - historical ACD reporting and real time monitoring - Enterprise Presence and Chat integration (OCS only) NOTE: CC BE has a 25 agent maximium and is single site only. If greater than 25 agents or multisite is required please refer to CC Enterprise Edition. Page 2-117

146 MITEL CONTACT CENTER BUSINESS EDITION (Continued) CONTACT CENTER (CC) BUSINESS EDITION (Continued) (Formerly known as 6110 Contact Center Management) $ $ $2, $1, $ $ MCC BE - 1 Agents Add-On - Pre-requisites: PN MCC BE Start Pack 1 MCC BE Agent provides: - Multimedia routing and reporting on one additional MCC agent. CC BE - 5 Agent Desktop Pk - Pre-requisites: PN CC BE Base 5 Agent Desktop includes: - 5 users access to view themselves and their queues in real time. PRE-REQUISITE(S): CCM BE: Base 5 Agent Reporting, 5 Agent Desktop & 1 Supervisor ( IQ BE - Additional 2 Ports - Pre-requisites: PN IQ BE Adds 2 additional IQ IVR port to the base software count. Note: IQ BE is limited to an 8 port maximum per system. PRE-REQUISITE(S): CCM BE: Base 5 Agent Reporting, 5 Agent Desktop & 1 Supervisor ( /IQ Port License (Qty 4) IQ BE (Qty 1) ICC BE -Pre-requisites: PN CC BE Base - ICC BE provides desktop users interactive (CTI) control of agents and queues. PRE-REQUISITE(S): CCM BE: Base 5 Agent Reporting, 5 Agent Desktop & 1 Supervisor ( CC BE - Screen Pop - 1 Pk Pre-requisites: One CC BE Integrated Client per user per user. - Provides ScreenPop cababilities to one user CC BE - 1 Supervisor Desktop - Pre-requisites: PN CC BE Base 1 Supervisor Desktop includes: - 1 user access to view all agents and queues in real time. PRE-REQUISITE(S): CCM BE: Base 5 Agent Reporting, 5 Agent Desktop & 1 Supervisor ( Page 2-118

147 MITEL CONTACT CENTER ENTERPRISE EDITION MITEL CONTACT CENTER ENTERPRISE EDITION CONTACT CENTER (CC) ENTERPRISE EDITION $4, Virtual CC $15, This prepacked download (Vapp/VHD/ISO) includes: - All necessary CC software - CC pre-requisite software - Windows 2008 Server NOTE: - This part number does NOT include any CC licensing and which must be purchased separately. - This download can be installed only once on one PC or Virtual machine. A physical Windows Server 2008 Product key is mailed to the customer. CC Premium Starter Pk $11, Includes: Base CC EE software, Standard & Advanced features 1 Premium Supervisor & 5 Premium Agents, PLUS - Multimedia routing for , Fax, SMS and WebChat CC Advanced Starter Pk INCLUDE(S): Includes: Base CC EE software, Standard features, 1 Premium Supervisor & 5 Advanced Agents, PLUS - CC Resiliency for agent reporting and ICC - Visual Queue - Choice of PhoneSet Manager, CTI Client or Salesforce client* and Screenpop *Salesforce Connector required to activate SFC client Page 2-119

148 MITEL CONTACT CENTER ENTERPRISE EDITION (Continued) CONTACT CENTER (CC) ENTERPRISE EDITION (Continued) $4, CC Standard to Advance Starter Pk Upg $4, A site key is required address required for fulfillment - No physical product included The 5 default Standard agents will be upgraded to Advanced agent status. You will need to purchase the Standard to Advanced agent upgrade for any additional agents who need access to the Advanced feature set. CC Advanced Starter Pack includes: CC Standard features PLUS - CC Resiliency for agent reporting and ICC - Visual Queue - Choice of PhoneSet Manager, CTI Client or Salesforce client* and Screenpop *Salesforce Connector required to activate SFC client NOTE: No additional premium supervisor is included with a CC Starter Pack upgrade. PRE-REQUISITE(S): CC Standard Starter Pack CC Standard Starter Pack (Qty 1) CC Standard Starter Pack Notes: The 5 default Standard agents will be upgraded to Advanced agent st access to the Advanced feature set. CC Advanced Starter Pack includes: CC Standard features, PLUS - CC Resiliency for agent reporting and ICC - Visual Queue - Choice of PhoneSet Manager, CTI Client or Salesforce client* and Screenpo *Salesforce Connector required to activate SFC client NOTE: No additional premium supervisor is included with a CC Starter Pack CC Advance to Premium Starter Pk Upg A site key is required. address required for fulfillment - No physical product included. The 5 default Advanced agents will be upgraded to Premium agent status. You will need to purchase the Advanced to Premium agent upgrade for any additional agents who need access to the Premium feature set. - CC Premium Starter Pack includes: CC Standard & Advanced features, PLUS - Multimedia routing for , Fax, SMS and WebChat NOTE: No additional premium supervisor is included with a CC Starter Pack upgrade. PRE-REQUISITE(S): CC Advanced Starter Pack (Qty 1) Page 2-120

149 MITEL CONTACT CENTER ENTERPRISE EDITION (Continued) CONTACT CENTER (CC) ENTERPRISE EDITION (Continued) $8, CC Standard to Premium Starter Pk Upg A site key is required. address required for fulfillment - No physical product included. The 5 default Standard agents will be upgraded to Premium agent status. You will need to purchase the Standard to Premium agent upgrade for any additional agents who need access to the Premium feature set. - CC Premium Starter Pack includes: CC Standard & Advanced features, PLUS - Multimedia routing for , Fax, SMS and WebChat NOTE: No additional premium supervisor is included with a CC Starter Pack upgrade. PRE-REQUISITE(S): $ CC Standard Starter Pack (Qty 1) CC EE Try & Buy, 1-5 Premium CC Agents $3, CA Try and Buy provides temporary access to: 1 Premium CC Starter Pack with 5 Premium Agents NOTE: If permanent CC software is not purchased within 90 days of activation, the software will expire and stop working. CC Basic Starter pack $7, Includes: Base CC EE software, 1 Premium Supervisor & 5 Basic Agents. CC Standard Starter Pk $6, Includes: Base CC EE software, 1 Premium Supervisor & 5 Standard Agents - ACD historical reporting and real time monitoring - Interactive control of agents and queues - Enterprise Presence and Chat integration with OCS - Traffic Analysis NOTE: A Call Accounting Starter Pack is also included in regions where CA is supported. CC Standard to Premium Upg # 10 Pk $4, Pre-requisites: 1 CC Standard agent that will be upgraded to 1 Premium agent status. CC Advance to Premium Upg # 10 Pk Pre-requisites: 10 CC Advanced agents that will be upgraded to 10 Premium agents status. Page 2-121

150 MITEL CONTACT CENTER ENTERPRISE EDITION (Continued) CONTACT CENTER (CC) ENTERPRISE EDITION (Continued) $3, CC Basic to Advance Upg # 10 Pk $7, Pre-requisites: 10 CC Basic agents that will be upgraded 10 Advanced agents status. CC Basic to Premium Upg # 10 Pk $2, Pre-requisites: 10 CC Basic agents that will be upgraded to 10 Premium agent status. CC Standard to Advance Upg # 10 Pk $21, Pre-requisites: 10 CC Standard agents that will be upgraded to 10 Advanced agent status. CC Advance to Premium Upg # 50 Pk $31, Pre-requisites: 50 CC Advanced agents that will be upgraded CC Basic to Premium Upg # 50 Pk $8, Pre-requisites: 50 CC Basic agents that will be upgraded 50 Premium agent status. CC Basic to Advance Upg # 50 Pk $1, Pre-requisites: 50 CC Basic agents that will be upgraded to 50 Advanced agent status. CC Basic to Standard Upg # 50 Pk $30, Pre-requisites: 50 CC Basic agents that will be upgraded to 50 Standard agents status. CC Standard to Premium Upg # 50 Pk $ Pre-requisites: 50 CC Standard agents that will be upgraded to 50 Premium agents status. CC Basic Agent # 1 Pk $1, Pre-requisites: CC Basic or greater Starter Pack CC Basic to Standard Upg # 10 Pk Pre-requisites: 10 CC Basic agents that will be upgraded to 10 Standard agent status. Page 2-122

151 MITEL CONTACT CENTER ENTERPRISE EDITION (Continued) CONTACT CENTER (CC) ENTERPRISE EDITION (Continued) $6, CC Standard to Advance Upg # 50 Pk $9, Pre-requisites: 50 CC Standard agents that will be upgraded to 50 Advanced agent status. CC Basic to Advance Starter Pk Upg $14, Pre-requisites: CC Basic Starter Pack CC Basic to Premium Starter Pk Upg $5, Pre-requisites: CC Basic Starter Pack CC Basic to Standard Starter Pk Upg $3, Pre-requisites: CC Basic Starter Pack CC Basic Agent # 10 Pk $14, Pre-requisites: CC Basic or greater Starter Pack CC Basic Agent # 100 Pk $11, Pre-requisites: CC Basic or greater Starter Pack CC Basic Agent # 50 Pk $4, Pre-requisites: CC Basic or greater Starter Pack Virtual CC Bundle w/cc,ivr&ca This prepacked download (vapp/vhd/iso) includes: - All necessary CC, IVR, and CA sfotware - CC, IVR, and CA prerequisite software: - Windows 2008 Server NOTE: - This part number does NOT include any CC, IVR or CA licensing which must be purchased separately. - This download can be installed only once on one PC or Virtual machine. A physical Windows Server 2008 Product key is mailed to the customer. Page 2-123

152 MITEL CONTACT CENTER ENTERPRISE EDITION (Continued) CONTACT CENTER (CC) ENTERPRISE EDITION (Continued) $20, CC Standard Agent Pk A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. address required for fulfillment - No physical product included. 100 Standard agents include: - historical reporting and real time monitoring - Interactive control of agents and queues - Enterprise Presence and Chat integration with OCS PRE-REQUISITE(S): $ CC Standard or greater Starter Pack CC Advanced Agent - 1 Pk A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. address required for fulfillment - No physical product included. Advanced or Premium Starter Pack is required 1 Advanced agent include Std agent features PLUS: - CC Resiliency for agent reporting and ICC - Visual Queue - Choice of PhoneSet Manager, CTI Client or Salesforce client* and Screenpop *Salesforce Connector required to activate SFC client PRE-REQUISITE(S): $5, CC Advanced or Premium Starter Pack is required CC Network License A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. address required for fulfillment No physical product included PRE-REQUISITE(S): CC Starter Pack, IQ Routing Starter Pack, and/or CA Starter Pack Notes: CC Network License grants the user access to multiple connection poi Page 2-124

153 MITEL CONTACT CENTER ENTERPRISE EDITION (Continued) CONTACT CENTER (CC) ENTERPRISE EDITION (Continued) $29, CC Advanced Agent Pk A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. address required for fulfillment - No physical product included. Pre-requisites: PN CC Advanced or Premium Starter Pack is required 100 Advanced agents include Std agent features PLUS: - CC Resiliency for agent reporting and ICC - Visual Queue - Choice of PhoneSet Manager, CTI Client or Salesforce client* and Screenpop *Salesforce Connector required to activate SFC client PRE-REQUISITE(S): $18, CC Advanced or Premium Starter Pack is required CC Advanced Agent - 50 Pk CC Advanced or Premium Starter Pack is required - 50 Advanced agents include Std agent features PLUS - CC Resiliency for agent reporting and ICC - Visual Queue *Salesforce Connector required to activate SFC client - A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. PRE-REQUISITE(S): $6, CC Advanced or Premium Starter Pack CC Advanced Agent - 10 Pk CC Advanced or Premium Starter Pack is required 0 Advanced agents include Std agent features PLUS: CC Resiliency for agent reporting and ICC Visual Queue Choice of PhoneSet Manager, CTI Client or Salesforce client* and Screenpop *Salesforce Connector required to activate SFC client PRE-REQUISITE(S): CC Advanced or Premium Starter Pack Page 2-125

154 MITEL CONTACT CENTER ENTERPRISE EDITION (Continued) CONTACT CENTER (CC) ENTERPRISE EDITION (Continued) $60, CC Premium Agent Pk CC Premium Starter Pack is required 100 Premium agents include Standard & Advanced agent features PLUS - Multimedia routing for , Fax, SMS and WebChat A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site address required for fulfillment -. No physical product included PRE-REQUISITE(S): $40, CC Premium Starter Pack is required CC Premium Agent - 50 Pk CC Premium Starter Pack is required 50 Prem agents include Std & Adv agent features PLUS: - Multimedia routing for , Fax, SMS and WebChat PRE-REQUISITE(S): $4, CC Premium Starter Pack CC Standard Agent - 10 Pk Pre-requisites: PN CC Standard or greater Starter Pack 10 Standard agents include: - historical reporting and real time monitoring - Interactive control of agents and queues - Enterprise Presence and Chat integration with OCS A site key is required if this part is being added to an existing site. No site key reqd if this is purchased as part of a new site address required for fulfillment - No physical product included PRE-REQUISITE(S): $1, PN CC Standard or greater Starter Pack CC Premium Agent - 1 Pk Premium CC Starter Pack is required 1 Premium agent includes Standard & Advanced agent features PLUS - Multimedia routing for , Fax, SMS and WebChat - A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. - address required for fulfillment - No physical product included. PRE-REQUISITE(S): Premium CC Starter Pack Page 2-126

155 MITEL CONTACT CENTER ENTERPRISE EDITION (Continued) CONTACT CENTER (CC) ENTERPRISE EDITION (Continued) $10, CC Premium Agent - 10 Pk - A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site address required for fulfillment No physical product included. Premium CC Starter Pack is required 10 Prem agents include Std & Adv agent features PLUS: Multimedia routing for , Fax, SMS and WebChat PRE-REQUISITE(S): $12, Premium CC Starter Pack CC Standard Agent - 50 Pk - Pre-requisites: PN CC Standard or greater Starter Pack - 50 Standard agents include - historical reporting and real time monitoring Interactive control of agents and queues - Enterprise Presence and Chat integration with OCS A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. PRE-REQUISITE(S): $ CC Standard or greater Starter Pack CC Standard Agent - 1 Pk - Pre-requisites: PN CC Standard or greater Starter Pack 1 Standard agent include: - historical reporting and real time monitoring - Interactive control of agents and queues - Enterprise Presence and Chat integration with OCS A site key is required if this part is being added to an existing site. No site key req. if this is purchased as part of a new site. address req d for fulfillment-no physical product incl It s possible to order mult. IQ Starter packs on the same PO PRE-REQUISITE(S): $ CC Standard or greater Starter Pack CC System Administrator - 1 Pk PRE-REQUISITE(S): CC Starter Pack CC Premium Supervisor allows for 1 user access to: - reporting and monitoring agents and queues - Flexible Reporting and Auditor System administration, configuration and synchronization of devices Page 2-127

156 MITEL CONTACT CENTER ENTERPRISE EDITION (Continued) IVR PACKS $5, IQ Standard Routing Starter Pk $12, Includes: Base IQ EE Software & 5 Standard Ports - Base Software with RADs - Messaging and Reporting IQ Premium Routing Starter Pk $7, Includes: IQ EE Standard & Advanced features & 5 Premium Ports, PLUS - Collect Caller Entered Digits - Web Callbacks - Remote Database Verification - IQ Agent Recording IQ Advanced Routing Starter Pk $ Includes: IQ EE Standard features & 5 Advanced Ports, PLUS - ANI/DNIS Routing - Voice Callbacks IVR Adv to Pre Routing Port Upg - 1 port $5, IVR Advance to Premium Routing Starter Pk Upg $1, IVR Advanced Routing Port - 1 port $9, IVR Advanced Routing Port - 10 ports $5, IVR Advanced Routing Port - 5 ports $40, IVR Advanced Routing Port - 50 ports $7, IVR Advanced Routing Starter Pk $1, IVR Premium Routing Port - 1 port Page 2-128

157 MITEL CONTACT CENTER ENTERPRISE EDITION (Continued) IVR PACKS (Continued) $11, IVR Premium Routing Port - 10 ports $6, IVR Premium Routing Port - 5 ports $50, IVR Premium Routing Port - 50 ports $12, IVR Premium Routing Starter Pk $ IVR Redundant Routing Add on - 1 port $4, IVR Redundant Routing Add on - 10 ports $2, IVR Redundant Routing Add on - 5 ports $21, IVR Redundant Routing Add on - 50 ports $3, IVR Redundant Routing Starter Pk Add-on $1, IVR Standard Routing Port - 1 port $8, IVR Standard Routing Port - 10 ports $4, IVR Standard Routing Port - 5 ports $35, IVR Standard Routing Port - 50 ports Page 2-129

158 MITEL CONTACT CENTER ENTERPRISE EDITION (Continued) IVR PACKS (Continued) $5, IVR Standard Routing Starter Pack $ IVR Std to Adv Routing Port Upg - 1 port $2, IVR Standard to Advance Routing Starter Pk Upg $ IVR Std to Pre Routing Port Upg - 1 port $7, IVR Standard to Premium Routing Starter Pk Upg $4, Virtual IVR Routing $5, IQ Advance to Premium Routing Starter Pk Upg A site key is required. if the customer has multiple IQs per site, they need to also give us the MOSS Password of the IQ base they wish to upgrade address required for fulfillment - No physical product included. The 5 default Advanced ports will be upgraded to Premium port status. You will need to purchase the Advanced to Premium port upgrade for any additional ports who need access to the Premium feature set. - IQ Premium Starter Pack includes: CC Standard & Advanced features, PLUS - Collect Caller Entered Digits - Web Callbacks - Remote Database Verification - IQ Agent Recording PRE-REQUISITE(S): IQ Advanced Routing Starter Pack (Qty 1) Page 2-130

159 MITEL CONTACT CENTER ENTERPRISE EDITION (Continued) IVR PACKS (Continued) $2, IQ Standard to Advance Routing Starter Pk Upg A site key is required. if the customer has multiple IQs per site, they need to also give us the MOSS Password of the IQ base they wish to upgrade address required for fulfillment - No physical product included. The 5 default Standard ports will be upgraded to Advanced port status. You will need to purchase the Standard to Advanced port upgrade for any additional ports who need access to the Advanced feature set. - IQ Advanced Starter Pack includes: CC Standard features, PLUS - ANI/DNIS Routing - Voice Callbacks PRE-REQUISITE(S): $7, IQ Standard Routing Starter Pack IQ Standard to Premium Routing Starter Pk Upg A site key is required. if the customer has multiple IQs per site, they need to also give us the MOSS Password of the IQ base they wish to upgrade address required for fulfillment - No physical product included. The 5 default Standard ports will be upgraded to Premium port status. You will need to purchase the Standard to Premium port upgrade for any additional ports who need access to the Premium feature set. - IQ Premium Starter Pack includes: CC Standard & Advanced features, PLUS - Collect Caller Entered Digits - Web Callbacks - Remote Database Verification - IQ Agent Recording PRE-REQUISITE(S): IQ Standard Routing Starter Pack (Qty 1) Page 2-131

160 MITEL CONTACT CENTER ENTERPRISE EDITION (Continued) IVR PACKS (Continued) $5, IQ Advanced Routing Port - 5 ports IQ Adv Starter Pack is required to add-on Adv Ports Port sizing rules: 60 Ports Maximum per single IQ Starter Pack & 120 Ports Maximum per multisite IQ. Once Port Max is reached, another IQ Starter Pack must be purchased 5 Advanced ports include Standard IQ features PLUS - ANI/DNIS Routing - Voice Callbacks A site key is required if this part is being added to an existing site. No site key req if this is purchased as part of a new site NOTE: if the customer has multiple IQs per site they need to also give us the MOSS Password of the IQ base they wish to add the ports to address required for fulfillment No physical product included. PRE-REQUISITE(S): $ IQ Advanced Starter Pack is required to add-on Advanced Ports. IQ Standard to Advance Routing Port Upg - 1 port IQ Advanced Routing Starter Pack and IQ Std routing port Port sizing rules: 60 Ports Maximum per single IQ Starter Pack & 120 Ports Maximum per multisite IQ Once Port Max is reached, another IQ Starter Pack must be purchased. 1 Advanced port includes Standard IQ features PLUS - ANI/DNIS Routing - Voice Callbacks A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site NOTE: if the customer has multiple IQs per site, they need to also give us the MOSS Password of the IQ base they wish to upgrade their ports on/to address required for fulfillment No physical product included. PRE-REQUISITE(S): IQ Advanced Routing Starter Pack and IQ Standard routing port Page 2-132

161 MITEL CONTACT CENTER ENTERPRISE EDITION (Continued) IVR PACKS (Continued) $40, IQ Advanced Routing Port - 50 ports IQ Advanced Routing Starter Pack is required to add-on Advanced Ports Port sizing rules: 60 Ports Maximum per single IQ Starter Pack & 120 Ports Maximum per multisite IQ Once Port Max is reached, another IQ Starter Pack must be purchased Port sizing rules: 60 Ports Maximum per single IQ Starter Pack & 120 Ports Maximum per multisite IQ. Once Port Max is reached, another IQ Starter Pack must be purchased. 50 Advanced ports include Std IQ features PLUS: - ANI/DNIS Routing - Voice Callbacks A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. NOTE: if the customer has multiple IQs per site they need to also give us the MOSS Password of the IQ base they wish to add the ports to address required for fulfillment No physical product included. PRE-REQUISITE(S): $1, IQ Advanced Routing Starter Pack is required to add-on Advanced IQ Advanced Routing Port - 1 port IQ Advanced Routing Starter Pack is required to add-on Advanced Ports Port sizing rules: 60 Ports Maximum per single IQ Starter Pack & 120 Ports Maximum per multisite IQ. Once Port Max is reached, another IQ Starter Pack must be purchased. 1 Advanced port includes Standard IQ features PLUS: - ANI/DNIS Routing - Voice Callbacks PRE-REQUISITE(S): $9, IQ Advanced Routing Starter Pack is required to add-on Advanced IQ Advanced Routing Port - 10 ports IQ Advanced Routing Starter Pack is required to add-on Advanced Ports. Port sizing rules: 60 Ports Max per single IQ Starter Pack & 120 Ports Maximum per multisite IQ. Once Port Max is reached, another IQ Starter Pack must be purchased 10 Adv ports include Standard IQ features PLUS: - ANI/DNIS Routing - Voice Callbacks PRE-REQUISITE(S): IQ Advanced Routing Starter Pack is required to add-on Advanced Page 2-133

162 MITEL CONTACT CENTER ENTERPRISE EDITION (Continued) IVR PACKS (Continued) $ IQ Advance to Premium Routing Port Upg - 1 port IQ Prem Routing Starter Pack and IQ Adv routing port Port sizing rules: 60 Ports Maximum per single IQ Starter Pack & 120 Ports Maximum per multisite IQ Once Port Max is reached, another IQ Starte Pack must be purchased 1 Prem port includes Std & Adv IQ features PLUS - Collect Caller Entered Digits - Web Callbacks - Remote Database Verification - IQ Agent Recording A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. NOTE: if the customer has multiple IQs per site they need to also give us the MOSS Password of the IQ base they wish to upgrade their ports on/to address required for fulfillment No physical product included. PRE-REQUISITE(S): $6, IQ Premium Routing Starter Pack and IQ Advanced routing port IQ Premium Routing Port - 5 ports IQ Prem Routing Starter Pack is req to add-on Prem Ports. Port sizing rules: 60 Ports Maximum per single IQ Starter Pack & 120 Ports Maximum per multisite IQ Once Port Max is reached, another IQ Starter Pack must be purchased. 5 Premium ports include Std & Adv IQ features PLUS - Collect Caller Entered Digits - Web Callbacks - Remote Database Verification - IQ Agent Recording A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site NOTE: if the customer has multiple IQs per site they need to also give us the MOSS Password of the IQ base they wish to add the ports to address required for fulfillment No physical product included. PRE-REQUISITE(S): IQ Premium Routing Starter Pack is required to add-on Premium Po Page 2-134

163 MITEL CONTACT CENTER ENTERPRISE EDITION (Continued) IVR PACKS (Continued) $50, IQ Premium Routing Port - 50 ports IQ Prem Routing Starter Pack is req to add-on Prem Ports. Port sizing rules: 60 Ports Maximum per single IQ Starter Pack & 120 Ports Maximum per multisite IQ. Once Port Max is reached, another IQ Starter Pack must be purchased. 50 Premium ports include Std & Adv IQ features PLUS: - Collect Caller Entered Digits - Web Callbacks - Remote Database Verification - IQ Agent Recording A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. NOTE: if the customer has multiple IQs per site, they need to also give us the MOSS Password of the IQ base they wish to add the ports to address required for fulfillment No physical product included. PRE-REQUISITE(S): $11, IQ Premium Routing Starter Pack is required to add-on Premium Po IQ Premium Routing Port - 10 ports IQ Prem Routing Starter Pack is req to add-on Prem Ports. Port sizing rules: 60 Ports Maximum per single IQ Starter Pack & 120 Ports Maximum per multisite IQ. Once Port Max is reached, another IQ Starter Pack must be purchased. 10 Premium ports include Std & Adv IQ features PLUS: - Collect Caller Entered Digits - Web Callbacks - Remote Database Verification - IQ Agent Recording A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site NOTE: if the customer has multiple IQs per site they need to also give us the MOSS Password of the IQ base they wish to add the ports to the IQ base they wish to add the ports to address required for fulfillment No physical product included. PRE-REQUISITE(S): IQ Premium Routing Starter Pack is required to add-on Premium Po Page 2-135

164 MITEL CONTACT CENTER ENTERPRISE EDITION (Continued) IVR PACKS (Continued) $1, IQ Premium Routing Port - 1 port IQ Prem Routing Starter Pack is required to add-on Premium Ports Port sizing rules: 60 Ports Maximum per single IQ Starter Pack & 120 Ports Maximum per multisite IQ. Once Port Max is reached, another IQ Starter Pack must be purchased. 1 Premium port includes Std & Adv IQ features PLUS Collect Caller Entered Digits - Web Callbacks - Remote Database Verification - IQ Agent Recording A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. NOTE: if the customer has multiple IQs per site, they need to also give us the MOSS Password of the IQ base they wish to add the ports to address required for fulfillment No physical product included. PRE-REQUISITE(S): $ IQ Premium Routing Starter Pack is required to add-on Premium Po IQ Standard to Premium Routing Port Upg - 1 port IQ Premium Routing Starter Pack and IQ Standard routing port Port sizing rules: 60 Ports Maximum per single IQ Starter Pack & 120 Ports Maximum per multisite IQ. Once Port Max is reached, another IQ Starter Pack must be purchased 1 Prem port includes Std & Adv IQ features PLUS - Collect Caller Entered Digits - Web Callbacks - Remote Database Verification - IQ Agent Recording PRE-REQUISITE(S): IQ Premium Routing Starter Pack and IQ Standard routing port Page 2-136

165 MITEL CONTACT CENTER ENTERPRISE EDITION (Continued) IVR PACKS (Continued) $8, IQ Standard Routing Port - 10 ports IQ Standard Routing Starter Pack is required to add-on Standard Ports Port sizig rules: 60 Ports Max per single IQ Starter Pack & 120 Ports Maximum per multisite IQ. Once Port Max is reached another IQ Starter Pack must be purchased. A site key is required if this part is being added to an existing site. No site key req if this is purchased as part of a new site. NOTE: if the customer has multiple IQs per site, they need to also give us the MOSS Password of the IQ base they wish to add the ports to address required for fulfillment - No physical product included. PRE-REQUISITE(S): $4, IQ Standard Routing Starter Pack is required to add-on Standard IQ Standard Routing Port - 5 ports IQ Standard Routing Starter Pack is required to add-on Standard Ports Port sizig rules: 60 Ports Maximum per single IQ Starter Pack & 120 Ports Maximum per multisite IQ. 5 Standard ports include: - RADs - Messaging and Reporting PRE-REQUISITE(S): $1, IQ Standard Routing Starter Pack is required to add-on Standard IQ Standard Routing Port - 1 port IQ Std Routing Starter Pack is required to add-on Std Ports Port sizig rules: 60 Ports Maximum per single IQ Starter Pack & 120 Ports Maximum per multisite IQ. Once Port Max is reached, another IQ Starter Pack must be purchased 1Standard port includes: RADs Messaging and Reporting PRE-REQUISITE(S): IQ Standard Routing Starter Pack is required to add-on Standard Page 2-137

166 MITEL CONTACT CENTER ENTERPRISE EDITION (Continued) IVR PACKS (Continued) $35, IQ Standard Routing Port - 50 ports Standard Routing Starter Pack is required to add-on Standard Ports Port sizig rules: 60 Ports Max per single IQ Starter Pack & 120 Ports Max per multisite IQ. Once Port Max is reached another IQ Starter Pack must be purchased 50 Standard ports include: - RADs - Messaging and Reporting A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. NOTE: if the cust has multiple IQs per site, they need to give us the MOSS Password of the IQ base they wish to add the ports to - address required for fulfillment - No physical product included PRE-REQUISITE(S): IQ Standard Routing Starter Pack is required to add-on Standard Page 2-138

167 MITEL CONTACT CENTER - COMMON COMPONENTS MITEL CONTACT CENTER - COMMON COMPONENTS This section contains product that is available to both Contact Center Business Edition and Contact Center Enterprise Edition. For products specific to either CC BE or CC EE, please refer to those specific sections of the price book. CONTACT CENTER (CC) COMMON COMPONENTS $6, Spectrum 4 IP ENBL TRI-Color Wall Sign $1.00 CC Custom Development( 1 Unit) $ Workforce Scheduling Agent - 1 Pk $2, A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. address required for fulfillment - No physical product included. Pre-requisites: 1 CC Standard, Advanced or Premium agent is required to add a WFS agent 1 Workforce Scheduling agent includes: - scheduling and schedule reporting - adherence and employee portal NOTE: 20 hours minimum of instructional training is required when purchasing this product. Contact [email protected] for a training quote. Workforce Scheduling Agent - 10 Pk A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. address required for fulfillment - No physical product included. Pre-requisites: 10 Standard, Advanced or Premium agents are required to add 10 WFS agents Each Workforce Scheduling agent includes: - scheduling and schedule reporting - adherence and employee portal NOTE: 20 hours minimum of instructional training is required when purchasing this product. Contact [email protected] for a training quote. Page 2-139

168 MITEL CONTACT CENTER - COMMON COMPONENTS (Continued) CONTACT CENTER (CC) COMMON COMPONENTS (Continued) $9, Workforce Scheduling Agent - 50 Pk $3, A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. address required for fulfillment - No physical product included. Pre-requisites: 50 Standard, Advanced or Premium agents are required to add 50 WFS agents Each Workforce Scheduling agent includes: - scheduling and schedule reporting - adherence and employee portal NOTE: 20 hours minimum of instructional training is required when purchasing this product. Contact [email protected] for a training quote. CC Microsoft CRM Connector $3, A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. address required for fulfillment - No physical product included. Pre-requisites: CC Advanced or Premium Agents, or PN BE Screenpop are required. This product allows users to integrate Microsoft CRM with the Contact Center software for screenpop. NOTE: ScreenPop is available via Advanced or Premium agents for Enterprise Edition and via BE ScreenPop for Business Edition. CC CTI Developer Toolkit - Server A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. address required for fulfillment - No physical product included. Pre-requisites: PN CC Starter Pack Or PN BE Base CC software is required This product allows users to associate a third party IVR with the Contact Center software. NOTE: CTI Clients are available via Advanced or Integrated Clients for Business Edition. Page 2-140

169 MITEL CONTACT CENTER - COMMON COMPONENTS (Continued) CONTACT CENTER (CC) COMMON COMPONENTS (Continued) $5, CC Salesforce.com Connector $1.00 A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. address required for fulfillment - No physical product included. Pre-requisites: PN CC Starter Pack Or PN BE Base CC software is required This product allows users to integrate Salesforce.com with the Contact Center software. NOTE: Salesforce Clients are available via Advanced or Premium agents for Enterprise Edition and via Integrated Clients for Business Edition. CC Competitive Displacement $1.00 No site key is required for this part. A CDP Quote Number is required for this part. address required for fulfillment - No physical product included. Pre-requisites: Proof of Contact Center competitor software ownership is required. NOTE: A competitive displacement quote is required prior to purchasing this part. You will need to contact [email protected] for a quote. CSM to CC BE/EE Upgrade No site key is required for this part. A CSM to CC Quote Number is required for this part address required for fulfillment - No physical product included. Pre-requisites: Proof of Contact Center competitor software ownership is required. NOTE: A competitive displacement quote is required prior to purchasing this part. You will need to contact [email protected] for a quote. Page 2-141

170 MITEL CONTACT CENTER - COMMON COMPONENTS (Continued) CONTACT CENTER (CC) COMMON COMPONENTS (Continued) $8, $3, $3, $ Workforce Scheduling Connector A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. address required for fulfillment - No physical product included. Pre-qualification is required when purchasing this product. Contact prairiefyre at [email protected] for full details. Integration applicable to Verint/Witness Impact 360 or NICE/IEX Totalview Pre-requisites: PN CC Starter Pack is required Includes 2 days Professional Services (one day consultancy and one day assisted implementation) Additional Professional Services may be required. CC Oaisys Call Recording Connector A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. address required for fulfillment - No physical product included. Pre-requisites: PN CC Starter Pack Or PN BE Base CC software is required This product allows users to integrate Oaisys Call Recording with the Contact Center software, for lifecycle reporting and real time control to start/stop recordings. CC 3rd Party Call Recording Connector A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. address required for fulfillment - No physical product included. Pre-requisites: PN CC Starter Pack Or PN BE Base CC software is required This product allows users to integrate X Call Recording with the Contact Center software, for lifecycle reporting. CC Soft phone - 1 Pk A site key is required. address required for fulfillment - No physical product included. Pre-requisites: 1 CC Advanced or Premium agent is required to add CC softphone Page 2-142

171 MITEL CONTACT CENTER - COMMON COMPONENTS (Continued) CONTACT CENTER (CC) COMMON COMPONENTS (Continued) $1, $6, CC Soft phone - 10 Pk A site key is required. address required for fulfillment - No physical product included. Pre-requisites: 50 CC Advanced or Premium agent is required to add 50 CC softphones CC Soft phone - 10 Pk A site key is required. address required for fulfillment - No physical product included. Pre-requisites: 50 CC Advanced or Premium agent is required to add 50 CC softphones Page 2-143

172 MITEL CALL ACCOUNTING MITEL CALL ACCOUNTING CALL ACCOUNTING $1, Call Accounting - Starter Pk $4, A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. address required for fulfillment - No physical product included. Includes: Base CA software, 1 Premium Supervisor, Traffic Analysis & 50 Costed Extensions. Each Costed Extension includes: - CA historical reporting and real time monitoring - Subscriber Services Virtual Call Accounting $1, This prepacked download (vapp/vhd/iso) includes: - All necessary CA software - CA pre-requisite software - Windows 2008 Server NOTE: - This part number does NOT include any CA licensing which must be purchased separately. - This download can be installed only once on one PC or Virtual machine. A physical Windows Server 2008 Product key is mailed to the customer. Call Accounting - Network License A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. address required for fulfillment - No physical product included. Pre-requisites: PN Call Accounting or PN CC Starter Pack is required CA Network License grants the user access to multiple Call Accounting connection points. NOTE: Should you require access to Contact Center connection points within the same Enterprise as your Call Accounting, select PN CC Network License part instead. Page 2-144

173 MITEL CALL ACCOUNTING (Continued) CALL ACCOUNTING (Continued) $3, $1, $1, $4, Call Accounting Extension Pk A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. address required for fulfillment - No physical product included. Pre-requisites: PN Call Accounting or PN CC Starter Pack is required 1000 Costed Extensions include: - CA historical reporting and real time monitoring - Subscriber Services Call Accounting Extension Pk A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. address required for fulfillment - No physical product included. Pre-requisites: PN Call Accounting or PN CC Starter Pack is required 250 Costed Extensions include: - CA historical reporting and real time monitoring - Subscriber Services Call Accounting Extension Pk A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. address required for fulfillment - No physical product included. Pre-requisites: PN Call Accounting or PN CC Starter Pack is required 500 Costed Extensions include: - CA historical reporting and real time monitoring - Subscriber Services Call Accounting to Contact Center Ntwk Lic Upg A site key is required. address required for fulfillment - No physical product included. Pre-requisites: PN CA Network License will be upgraded to a CC Network License. The CC Network License grants the user access to multiple connection points to be associated to the base software owned within the same Enterprise - Contact Center, Intelligent Queue and/or Call Accounting Page 2-145

174 MITEL CALL ACCOUNTING (Continued) CALL ACCOUNTING (Continued) $ Call Accounting - 50 Extension Pk - A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. address required for fulfillment - No physical product included. Pre-requisites: PN Call Accounting or PN CC Starter Pack is required 50 Costed Extensions include: - CA historical reporting and real time monitoring - Subscriber Services Page 2-146

175 MITEL CALL RECORDING SOLUTIONS MITEL CALL RECORDING SOLUTIONS SECTION E: SECURE RECORDING CONNECTOR C-SW-OEM $ Mitel SRC 10 License Pack C-SW-OEM $ Mitel SRC 5 Port Comp Lic C-SW-OEM $3, Mitel SRC 50 License Pack C-SW-OEM $75.00 Mitel SRC Single License $0.00 SRC to MBG with SWA C-SW-OEM $ Customer must have valid Software Assurance for SRC Mitel SRC Base Pack Includes 5 lic PRE-REQUISITE(S): Mitel SRC 1 Yr Support Required (Qty 1) Completion of SRC Self Study Course Required for Support Page 2-147

176 INTER-TEL COLLABORATION APPLICATIONS INTER-TEL COLLABORATION APPLICATIONS UPGRADES FROM enterprise CONFERENCING TO IAWC B-5000-HW $2, KIT SW UPGD V1.1 TO 2.0 A&W INCLUDE(S): License Upgrade from v1.1 to v2.0 ( ) Software key ( ) IAWC v2.x Software DVD ( ) Contact Inside Sales with the serial number from the key to perform the Upgrade PRE-REQUISITE(S): Must "advance replace" Enterprise Conferencing software key to receive upgrade UPGRADE TO UNIFIED COMMUNICATOR B-5000-HW B-5000-HW B-5000-HW $80.00 $ $50.00 SIP Server Single Trunk License Certification(s): CTP, BI5000, IPD, SIP, UC Allows a single SIP gateway port to connect to the server. For example, a 4-port SIP gateway would require four of these licenses. PRE-REQUISITE(S): - One IP Resource Allocation - Unified Communicator v4.0 and SIP Server v1.1 Base Kit ( ) SIP Server Shared IP License for Hard Endpoints Certification(s): CTP, BI5000, IPD, SIP, UC Allows a single hard endpoint ( , P or ) to share an extension with a primary licensed endpoint. Order one license per additional hard endpoint. PRE-REQUISITE(S): - Running SIP mode is required. - One IP Resource Allocation - Unified Communicator v4.0 and SIP Server v1.1 Base Kit ( ) - IP Endpoint with a valid SIP Server IP Endpoint License SIP Server Shared IP License for Soft & Third-Party Endpoint Certification(s): CTP, BI5000, IPD, SIP, UC Allows a single soft endpoint or third party SIP endpoint to share an extension with a primary licensed endpoint. Order one license per additional soft or third party endpoint. PRE-REQUISITE(S): - Running Sip mode is required. - One IP Resource Allocation - Unified Communicator v4.0 and SIP Server v1.1 Base Kit ( ) - IP Endpoint with a valid SIP Server IP Endpoint License Page 2-148

177 INTER-TEL COLLABORATION APPLICATIONS (Continued) UPGRADE TO UNIFIED COMMUNICATOR (Continued) B-5000-HW B-5000-HW B-5000-HW B-5000-HW $1, $ $ $3, Pack SIP Server IP Endpoint License INCLUDE(S): - 16 free Unified Communicator license Certification(s): CTP, BI5000, IPD, SIP, UC Allows 16 IP endpoints/extensions to connect to the SIP server. Multiple 16-packs can be stacked together to reach the desired license capacity. 8/16/32-pack bundles can be mixed together in an combination. PRE-REQUISITE(S): - One IP Resource Allocation - Unified Communicator v4.0 and SIP Server v1.1 Base Kit ( ) Single SIP Server IP Endpoint License INCLUDE(S): - One free Unified Communicator license Certification(s): CTP, BI5000, IPD, SIP, UC Allows a single SIP Endpoint to connect to the server PRE-REQUISITE(S): - One IP Resource Allocation - One Category C IP endpoint License ( ) - Unified Communicator V4.0 and SIP Server v1.1 Base Kit ( ) Single SIP Server IP Endpoint License -Third Party Endpoints INCLUDE(S): - One free Unified Communicator license Certification(s): CTP, BI5000, IPD, SIP, UC Allows a single third party SIP endpoint to connect to the server. PRE-REQUISITE(S): - One IP Resource Allocation - Unified Communicator v4.0 and SIP Server v1.1 Base Kit ( ) Upgrade Kit: UC v 2.1/SIP Server to UC v4.0/sip Server INCLUDE(S): - Unified Communicator v4.0 and Integrated Web Conferencing v4.5 software on DVD - Web Conferencing v4.5, 25 User License ( ) - TUI Enabler ( and VUI Enabler ( ) Certification(s): CTP, BI5000, IPD, SIP, UC The Unified Communcator licenses are downloadable from the LMC. The licenses for Web Conferencing are provided on a license card that is shipped together with the software DVD. In addition to the software noted, the upgrade/installation software DVD also includes: - Customer Security Key4 Program - CT Gateway v4.3 - Installation Documentation and User Guide PDF Files Page 2-149

178 INTER-TEL COLLABORATION APPLICATIONS (Continued) UPGRADE TO UNIFIED COMMUNICATOR (Continued) B-5000-HW $1, Upgrade Kit: UC v 3.0/SIP Server to UC v4.0/sip Server INCLUDE(S): - Unified Communicator v4.0 and Integrated Web Conferencing v4.5 software on DVD - Web Converencing v4.5, 25 User License ( ) Certification(s): CTP, BI5000, IPD, SIP, UC The Unified Communicator licenses are lownloadable from the LMC. The licenses for Web Conferencing are provided on a license card that is shipped together with the software DVD. In addition to the software noted, the upgrade/installation software DVD also includes: -Customer Security Key4 Program - CT Gateway v4.3 - Installation Documentation and User Guide PDF Files APPLICATIONS PLATFORM: PRE-CONFIG RACKMOUNT SYSTEM - Applications Platform: IVR sales require a consultation with the Applications Sales Group (ASG). They can be reached through at [email protected]. - Please consult ASG to determine whether you need to order Branded or Non-Branded components. $9, Port Analog Applications Platform: IVR Rackmount $11, Port Analog Applications Platform: IVR Rackmount $5, $7, Port Analog Applications Platform: IVR Rackmount INCLUDE(S): - Windows 2000 Professional - 4 Port Analog Card - 2 Runtime Licenses - Application Starter Pack Certification(s): W2K PRE-REQISITE(S): Two spare analog extension ports in Communication Platform. 8 Port Analog Applications Platform: IVR Rackmount INCLUDE(S): - Windows 2000 Professional - 8 Port Analog Card - 8 Runtime Licenses - Application Starter Pack Certification(s): W2K PRE-REQISITE(S): Eight spare analog extension ports in Communication Platform. Page 2-150

179 INTER-TEL COLLABORATION APPLICATIONS (Continued) APPLICATIONS PLATFORM: PRE-CONFIG RACKMOUNT SYSTEM (Continued) - Applications Platform: IVR sales require a consultation with the Applications Sales Group (ASG). They can be reached through at [email protected]. - Please consult ASG to determine whether you need to order Branded or Non-Branded components. $15, Port T1 Application Platform: IVR Rackmount INCLUDE(S): - Windows 2000 Professional - T1 24-Port Card - 24 Runtime Licenses - Application Starter Pack Certification(s): W2K, T1 PRE-REQUISITE(S): - T1 Card in Communication Platform. APPLICATIONS PLATFORM: IVR CARDS A LICENSES - Applications Platform: IVR sales require a consultation with the Applications Sales Group (ASG). They can be reached through at [email protected]. - Please consult ASG to determine whether you need to order Branded or Non-Branded components. $ Annual Incident Based Support ( 1 Incident) $2, Annual Incident Based Support (10 Incidents) $4, Annual Incident Based Support (20 Incidents) $1, Annual Incident Based Support (5 Incidents) B-5000-HW $10, Software Developers Kit (SDK) - Branded INCLUDE(S): - 1st Year Support - Software Key - Manuals in electronic format - Sample Scripts Certification(s): APD Provides application for developing custom scripts for the Application Platform. PRE-REQUISITE(S): Certified Technician registered with Mitel for purchase and technical support. Contact Mitel University for certification details. Page 2-151

180 INTER-TEL COLLABORATION APPLICATIONS (Continued) APPLICATIONS PLATFORM: IVR CARDS A LICENSES (Continued) B-5000-HW B-5000-HW B-5000-HW B-5000-HW B-5000-HW B-5000-HW B-5000-HW - Applications Platform: IVR sales require a consultation with the Applications Sales Group (ASG). They can be reached through at [email protected]. - Please consult ASG to determine whether you need to order Branded or Non-Branded components. $10, $ $1, $ $ $5, $ Software Developers kit (SDK) - NON-Branded INCLUDE(S): - 1st year support - Software key - Manuals in electronic format - Sample scripts Certification(s): APD Provides application for developing custom scripts for the Applications Platform. PRE-REQUISITE(S): Must have certified technician registered with Mitel for purchases and technical support. (Contact mitel University for certification details Real Speak Text-To-Speech Runtime License (Per Port) (U.S. English) Required for every concurrent text-to-speech recognition port on a runtime machine that incorporates this feature. Automatic Speech Recognition (ASR) License (Per Port) (U.S. English) Required for every concurrent automatic speech recognition port on a runtime machine that incorporates this feature. IVR Runtime License - Branded (Per Port pricing) Pricing shown is for quantities of 1 to 8 (per port). Discounted pricing applies (per port) when ordering larger quantities such as 9 to 12, quantities 13 to 24, quantities 25 to 48 or quantities of 49 or more. Detailed quantity pricing is shown in OnLine Stores. IVR Runtime License - NON-Branded (Per Port pricing) Pricing shown is for quantities of 1 to 8 (per port). Discounted pricing applies (per port) when ordering larger quantities such as 9 to 12, quantities 13 to 24, quantities 25 to 48 or quantities of 49 or more. Detailed quantity pricing is shown in OnLine Stores. NMS AG LS Card (8 Port) Provides eight analog interface ports to Applications Platforms PRE-REQUISITE(S): Eight single line ports on communication platforms. Fax License (Per Port) Required for every concurrent fax port on a runtime machine that incorporates this feature. UNIFIED COMMUNICATOR USER ADD-ON LICENSES PRE-REQUISITE(S): - One of the UC Base Software Kits for Web Collaboration functionality ( or ) Page 2-152

181 INTER-TEL COLLABORATION APPLICATIONS (Continued) UNIFIED COMMUNICATOR USER ADD-ON LICENSES (Continued) B-5000-HW PRE-REQUISITE(S): - One of the UC Base Software Kits for Web Collaboration functionality ( or ) $75.00 Single User UC 5000 license B-5000-HW $ UC User License B-5000-HW $1, UC User License Page 2-153

182 INTER-TEL CONTACT CENTER SUITE INTER-TEL CONTACT CENTER SUITE UPGRADE FROM v3.3 TO v $1.00 Call Center Suite v3.x Software to v4.0 Software Certification(s): BA/BI5000, CCS, CT/OAI, N+ Price is determined by taking an 80% discount against the customers equivalent v4.0 configuration. In effect, trading in the existing v3.x software against the v4.0 equivalent. ATTEANT CONSOLE SOFTWARE B-5000-HW $2, Attendant Console v3.0 - Multi-Node B-5000-HW $1, Attendant Console v3.0 - Single-Node $5.00 Attendant Console / CT Gateway CD-ROM Page 2-154

183 MITEL APPLICATIONS SUITE MITEL APPLICATIONS SUITE MAS - BASE SOFTWARE $ MAS 1.2 Mobility to MAS 1.2 Base Upgrade $ Enables MAS Mobility to upgrade to the equivalent of MAS Base Software for 3300 ICP. This includes Nupoint Unified Messaging with 2 voice mailboxes, 2 personal call director, 2 standard UM, 2 Advanced UM; Nupoint Speech with 2 speech directory entries, 1 speech ASR port, 1 speech TTS port; and Audio & Web conferencing with 3 audio & web ports. It also includes ICP IP Phone licenses for voice mail interconnect and 3 SIP Line licenses for AWC interconnect. MAS 3.0 Virtual Appliance $ MAS 3.0 Virtual Appliance includes:- NPM base with no licenses MBG base with no licenses (for single point of provisioning purposes only as MBG is not supported on virtual MAS) UC Mobile base with no licenses AWC base with no licenses UC Advanced base with no licenses MAS 3.0 Base add-on to UCA $ MAS 3.0 base add-on to UC Advanced includes:- NPM base with no licenses MBG base with no licenses UC Mobile base with no licenses AWC base with no licenses MAS 3.0 Base Software $ MAS 3.0 base software includes:- NPM base with no licenses MBG base with no licenses UC Mobile base with no licenses AWC base with no licenses UC Advanced base with no licenses vmas 3.0 Base add-on to vuca vmas 3.0 base add-on to vuc Advanced includes:- NPM base with no licenses MBG base with no licenses UC Mobile base with no licenses AWC base with no licenses Page 2-155

184 MITEL APPLICATIONS SUITE (Continued) MAS - BASE SOFTWARE (Continued) $2, $ Virtual UC Business Bundle This product bundle delivers 3 products: Virtual MCD Business**, Virtual MAS, and Virtual MBG. The bundle also comes with 16 Business Entry UCC User license bundles and 4 SIP Trunks. ** Virtual MCD Business product allows for Standard User licensing and does not support IP networking or resiliency. It is only available as part of this bundle and cannot be ordered on its own. MAS Virtual Appliance for 5000 CP This product is for use with the 5000 CP only INCLUDE(S): UCA base s/w with no user licenses MCA base s/w with no user licenses MBG base s/w with no user licenses NPM base s/w with no user licenses 6 x SIP Peering licenses for NPM connectivity ( ) MAS - MESSAGING SOFTWARE LICENSES $0.00 NP-SAA. Enable presence $1, NP-SAA. Add 1 SAA port to NP $ NP-SAA. Corporate directory, 50 names $1, NP. Enable fax on one voice port (max 6/node) $40.00 NP. Outbound fax, 1 user $ NP. Outbound fax, 10 users $1, NP. Outbound fax, 50 users. Page 2-156

185 MITEL APPLICATIONS SUITE (Continued) MAS - MESSAGING SOFTWARE LICENSES (Continued) $17.50 NP. Std UM, 1 user $ NP. Std UM, 10 users $ NP. Std UM, 50 users $1, NP. Text-to-speech virtual port $56.00 $ $2, $2, $2, Unified Messaging Pack for MAS - Qty 1 INCLUDE(S): MAS 2.0 NPUM Mailbox & Call Director (1 User) (Qty 1) NPUM Standard UM (1 User) (Qty 1) UC Express (1 Deskphone License) (Qty 1) PRE-REQUISITE(S): Mitel Application Suite Unified Messaging Pack for MAS - Qty 10 INCLUDE(S): MAS 2.0 NPUM Mailbox & Call Director (10 Users) (Qty 1) NPUM Standard UM (10 Users) (Qty 1) Unified Communicator Express (1 Deskphone User) (Qty 10) PRE-REQUISITE(S): Mitel Application Suite Unified Messaging Pack for MAS - Qty 50 INCLUDE(S): MAS 2.0 NPUM Mailbox & Call Director (50 Users) (Qty 1) NPUM Standard UM (50 Users) (Qty 1) UC Express (50 Deskphone Licenses) (Qty 1) PRE-REQUISITE(S): Mitel Application Suite NP. Misc. applications: NP forms, NP on demand cut thru page INCLUDE(S): Cut-Through-Page, NP Forms, NP On-Demand, and NP RapidDial. NP. Voic networking INCLUDE(S): VPIM, NP Net TCP/IP and AMIS Page 2-157

186 MITEL APPLICATIONS SUITE (Continued) MAS - MESSAGING SOFTWARE LICENSES (Continued) $40.00 MAS NPUM M`Box & Calldir 3300 (1 User) $40.00 Adds 1 Nupoint UM Mailbox and 1 Personal Call Director license for the 3300 ICP to a MAS base pack. Requires a suitable MAS base pack. Cannot be used with standalone (non-mas) Nupoint. MAS NPUM M`Box & Calldir 5K (1 User) $ Adds 1 Nupoint UM Mailbox and Personal Call Director license for the 5000 CP to a MAS base pack. Requires a suitable MAS base pack. Cannot be used by standalone (non-mas) Nupoint. MAS NPUM M`Box & Calldir 5K (10 User) $1, Adds 10 Nupoint UM Mailbox and Personal Call Director licenses for the 5000 CP to a MAS base pack. Includes 1 SIP peering license for the 5000 CP. Requires a suitable MAS base pack. Cannot be used with standalone (non-mas) Nupoint. MAS NPUM M`Box & Calldir 3300 (50 User) $1, Adds 50 Nupoint UM Mailbox and Personal Call Director licenses for the 3300 ICP to a MAS base pack. Includes 3 IP phone licenses for pre MCD 4.1 controllers and 3 Applications Connector licenses for MCD 4.1 Requires a suitable MAS base pack. Cannot be used with standalone (non-mas) Nupoint. MAS NPUM M`Box & Calldir 5K (50 User) $60.00 Adds 50 Nupoint UM Mailbox and Personal Call Director licenses for the 5000 CP to a MAS base pack. Includes 3 SIP peering licenses for the 5000 CP. Requires a suitable MAS base pack. Cannot be used with standalone (non-mas) Nupoint. MAS Nupoint Advanced UM 1 User Contains 1 Advanced UM User; Requires one of MAS Multi-App Base (Full) or MAS Msg & Conf Base packages; cannot be applied to standalone (non-mas) Nupoint; available for both MAS for 3300 ICP and MAS for 5000 CP. Advanced UM Enablement already included in MAS base. Page 2-158

187 MITEL APPLICATIONS SUITE (Continued) MAS - MESSAGING SOFTWARE LICENSES (Continued) $ NPUM Advanced UM Up(10 Users) $2, Contains 10 Advanced UM users; Requires one of MAS Multi-App Base (Full) or MAS Msg & Conf Base packages; cannot be applied to standalone (non-mas) Nupoint; available for both MAS for 3300 ICP and MAS for 5000 CP. Advanced UM Enablement already included in MAS base. MAS Nupoint Advanced UM 50 Users $ Contains 50 Advanced UM user licenses; Requires one of MAS Multi-App Base (Full) or MAS Msg & Conf Base packages; Cannot be applied to standalone (non-mas) Nupoint; Available for either MAS for 3300 ICP or MAS for 5000 CP. Advanced UM Enablement already included in MAS Base. MAS NPM Misc App Port $ $5, $7, $1, This part allows you to add an additional Nupoint port to MAS 2.0 Nupoint for heavy traffic situations MAS NPM for MCD 10 Mailbox Licenses For use with MCD only Contains 1 application connection license If used with pre MCD 4.1 then separate user licenses need to be purchased Also includes 10 personal call director licenses MAS NPM for MCD 250 Mailbox Licenses For use with MCD only Contains 10 application connection licenses If used with pre MCD 4.1 then separate user licenses need to be purchased Also includes 250 personal call director licenses MAS NPM for MCD 500 Mailbox Licenses For use with MCD only Contains 15 application connection licenses If used with pre MCD 4.1 then separate user licenses need to be purchased Also includes 500 personal call director licenses MAS NPM for MCD 50 Mailbox Licenses For use with MCD only Contains 3 application connection licenses If used with pre MCD 4.1 then separate user licenses need to be purchased Also includes 50 personal call director licenses Page 2-159

188 MITEL APPLICATIONS SUITE (Continued) MAS - MESSAGING SOFTWARE LICENSES (Continued) $0.00 $2, $2, NP. Record-a-call. Prequisite - Only for systems integrated to a 3300ICP. To enable, 1 Mailbox on 3300ICP must be enabled and the Advanced Voic option on the 3300ICP must also be enabled. (P/Ns & respectively) NP. Enable 1 additional prompt language. Rel 10 base s/w includes NA english, Numeric prompts plus one additional language set Order this part to allow installation of additional full-set language prompts - to a maximum of 8 total languages per system. All Prompt Files for all languages ship with every system. NP. Call detail recorder Requires a spare Serial Port - may not be available if PMS integration already deployed. MAS - COLLABORATION SOFTWARE LICENSES C-SW-OEM $0.00 Free AWC H.264 UPG for Active 3.9 Video $ UCC Std User Lic for Ent`prise $ UCC Entry User Lic for Ent`prise $17, UCC Std User Lic for Enterprise(50 User) $ UCC Prem User License for Enterprise $22, UCC Prem User Lic for Enterprise(50User) $ UCC Entry User License for Business Page 2-160

189 MITEL APPLICATIONS SUITE (Continued) MAS - COLLABORATION SOFTWARE LICENSES (Continued) $ UCC Std User License for Business $15, UCC Std User License for Bus(50 User) $ UCC Prem User License for Business $20, UCC Prem User License for Bus(50 User) $0.00 AMC UCC License MGR $0.00 AMC UCC License MGR for Enterprise $ MAS AWC Audio & Web for Axxess(1 User) $ Adds 1 AWC audio & web license for Axxess to a MAS base pack. Requires a suitable MAS base pack. MAS AWC Audio Only for Axxess(1 User) $ Adds 1 AWC audio only license for Axxess to a MAS base pack. Requires a suitable MAS base pack. MAS AWC Web Only Up(1 User) $4, Adds 1 AWC web only license to a MAS base pack Requires a suitable MAS base pack MAS AWC Audio & Web for Axxess(10 User) $3, Adds 10 AWC audio & web licenses for Axxess to a MAS base pack. Requires a suitable MAS base pack. MAS AWC Audio Only for Axxess(10 User) Adds 10 AWC audio only licenses for Axxess to a MAS base pack. Requires a suitable MAS base pack. Page 2-161

190 MITEL APPLICATIONS SUITE (Continued) MAS - COLLABORATION SOFTWARE LICENSES (Continued) $3, MAS AWC Web Only Up(10 User) $16, Adds 10 AWC web only licenses to a MAS base pack. Requires a suitable MAS base pack. MAS AWC Audio & Web for Axxess(50 User) $13, Adds 50 AWC audio & web licenses for Axxess to a MAS base pack. Requires a suitable MAS base pack. MAS AWC Audio Only for Axxess(50 User) $13, Adds 50 AWC audio only licenses for Axxess to a MAS base pack. Requires a suitable MAS base pack. MAS AWC Web Only Up(50 User) $4, Adds 50 AWC web only licenses to a MAS base pack. Requires a suitable MAS base pack. MAS AWC Aud/Web Up for 5K Dig (10 User) $ For use with a digitally enabled 5000 CP only MAS AWC Aud Only Up for 5K Dig (1 User) $3, For use with a digitally enabled 5000 CP only. MAS AWC Aud Only Up for 5K Dig (10 User) $13, For use with a digitally enabled 5000 CP only. MAS AWC Aud Only Up for 5K Dig (50 User) $ For use with a digitally enabled 5000 CP only. MAS AWC Aud/Web Up for 5K Dig (1 User) $16, For use with a digitally enabled 5000 CP only. MAS AWC Aud/Web Up for 5K Dig (50 User) $ For use with a digitally enabled 5000 CP only. MAS AWC Aud Only Up for 5K IP (1 User) For use with an IP enabled 5000 CP only. Page 2-162

191 MITEL APPLICATIONS SUITE (Continued) MAS - COLLABORATION SOFTWARE LICENSES (Continued) $3, MAS AWC Aud Only Up for 5K IP (10 User) $13, For use with an IP enabled 5000 CP only. MAS AWC Aud Only Up for 5K IP (50 User) $ For use with an IP enabled 5000 CP only. MAS AWC Aud/Web Up for 5K IP (1 User) $4, For use with an IP enabled 5000 CP only. MAS AWC Aud/Web Up for 5K IP (10 User) $16, For use with an IP enabled 5000 CP only. MAS AWC Aud/Web Up for 5K IP (50 User) $ $16, $13, $ $ For use with an IP enabled 5000 CP only. MAS AWC Audio & Web Uplift (1 User) Contains 1 SIP user license for use with pre MCD 4.1 controllers and 1 Applications Connector license for use with MCD 4.1 controllers MAS AWC Audio & Web Uplift (50 User) Contains 50 SIP user licenses for use with pre MCD 4.1 controllers and 50 Applications Connector licenses for use with MCD 4.1 controllers MAS AWC Audio Only Uplift (50 User) Contains 50 SIP user licenses for use with pre MCD 4.1 controllers and 50 Applications Connector licenses for use with MCD 4.1 controllers MITEL COLLAB ADV for MCD AUD UP 1 User For use with MCD only Contains 1 application connection license If used with pre MCD 4.1 then separate SIP user licenses need to be purchased MITEL COLLAB ADV MCD AUD&WEB UP 1 User For use with MCD only Contains 1 application connection license If used with pre MCD 4.1 then separate SIP user licenses need to be purchased Page 2-163

192 MITEL APPLICATIONS SUITE (Continued) MAS - COLLABORATION SOFTWARE LICENSES (Continued) $3, $4, $13, $16, $ MITEL COLLAB ADV for MCD AUD UP 10 User For use with MCD only Contains 10 application connection licenses If used with pre MCD 4.1 then separate SIP user licenses need to be purchased MITEL COLLAB ADV MCD AUD&WEB UP 10 User For use with MCD only Contains 10 application connection licenses If used with pre MCD 4.1 then separate SIP user licenses need to be purchased MITEL COLLAB ADV for MCD AUD UP 50 User For use with MCD only Contains 50 application connection licenses If used with pre MCD 4.1 then separate SIP user licenses need to be purchased MITEL COLLAB ADV MCD AUD&WEB UP 50 User For use with MCD only Contains 50 application connection licenses If used with pre MCD 4.1 then separate SIP user licenses need to be purchased MAS 2.0 App Add-On to MAS 1.2 SglApp AWC Upgrades an existing MAS 1.2 single application AWC to a MAS 2.0 base pack. Software assurance is required. Adds Nupoint, UC Mobile and MBG with no user licenses. Maintains existing applications. Does not add any new licenses. Pre-Requisite or or MAS - SOFTWARE UPGRADES $0.00 CSM Starter Kit Migration to S/W CSM $ This part enables customers with a MAS based CSM starter kit to migrate to CSM stand alone (s/w only) CSM Starter kit Migration to vcsm This part enables customers with a MAS based CSM starter kit to migrate to Virtual CSM Page 2-164

193 MITEL APPLICATIONS SUITE (Continued) MAS - SOFTWARE UPGRADES (Continued) $0.00 MBD Starter Kit Migration to S/W MBD $ This part enables customers with a MAS based MBD starter kit to migrate to MBD stand alone (s/w only) MBD Starter kit Migration to vmbd $0.00 This part enables customers with a MAS based MBD starter kit to migrate to Virtual MBD CSM on MAS Migration to S/W CSM $ This part enables customers with multi-application MAS and CSM to migrate the CSM application to CSM stand alone (s/w only) CSM on MAS Migration to vcsm $0.00 This part enables customers with multi-application MAS and CSM to migrate the CSM application to Virtual CSM MBD on MAS Migration to S/W MBD $ This part enables customers with multi-application MAS and MBD to migrate the MBD application to MBD stand alone (s/w only) MBD on MAS Migration to vmbd $0.00 This part enables customers with multi-application MAS and MBD to migrate the MBD application to Virtual MBD MAS 1.2 to MAS 2.0 Mobility Upgrade $0.00 This part is required to upgrade from MAS 1.2 Mobility to MAS 2.0 Mobility MAS 1.2 SglApp AWC to MAS 2.0 Upgrade $0.00 This part is required to upgrade from a MAS 1.2 Single-App AWC base pack to a MAS 2.0 Single-App AWC base pack MAS TW ME Upg to MAS 1.2 Mobility Upgrade from MAS 1.1 Single-App TW, with standalone (non-mas) ME add-on to MAS 1.2 Mobility Base. All user licenses preserved. Page 2-165

194 MITEL APPLICATIONS SUITE (Continued) MAS - SOFTWARE UPGRADES (Continued) $0.00 Mobile Extension Upg to MAS 1.2 Mobility $0.00 Upgrade from standalone (non-mas) ME to MAS 1.2 Mobility Base. License for TW base additionally included but no TW server users licenses. Teleworker Upg to MAS 1.2 Mobility $0.00 Upgrade from standalone (non-mas) TW to MAS 1.2 Mobility Base. License for ME base additionally included but no ME user server licenses. TW + Mobile Ext Upg to MAS 1.2 Mobility $0.00 Upgrade from the combination of standalone (non-mas) TW and standalone (non-mas) ME to MAS 1.2 Mobility Base. All user licenses preserved. MAS 2.X to MAS 3.0 Base Upgrade $0.00 Upgrades a MAS 2.x system to MAS 3.0 software and adds UC Advanced base software. No UC Advanced user licenses are included in the upgrade these have to be purchaed separately. In order to use the UC Advanced functionality, the MAS server must meet the minimum MAS 3.0 server requirements. See the MAS 3.0 product documentation for full details. MAS 2.0 App Add-ON to MAS 1.2 Msg & Conf $0.00 Upgrades an existing MAS 1.2 Msg & Conf base pack to a MAS 2.0 base pack. Software assurance is required. Adds MBG and UC Mobile with no user licenses. Adds LAM Spanish language, maintains existing Adds German & Spanish languages, maintains existing applications. Does not add any additional user licenses. Pre-requisite or or MAS 2.0 App Add-ON to MAS 1.2 Base 5000 Upgrades an existing MAS 1.2 base pack for use on the 5000 CP to a MAS 2.0 base pack. Software assurance is required. Adds NuPoint LAM Spanish language, maintains existing applications. Adds MBG and UC Mobile with no user licenses. Does not add any additional user licenses. Pre-requisite Page 2-166

195 MITEL APPLICATIONS SUITE (Continued) MAS - SOFTWARE UPGRADES (Continued) $0.00 MAS 2.0 App Add-ON to MAS 1.2 Base $ Upgrades an existing MAS 1.2 base pack for use with the 3300 ICP to a MAS 2.0 base pack. Software assurance is required. Adds NuPoint LAM Spanish language, maintains existing applications, does not add any new licenses. Pre-requisite , , (MAS server side upgrade only, for MBG side upgrade refer to MBG upgrade part numbers). MAS 2.0 App Add-On to MAS Mobility $0.00 Upgrades an existing MAS mobility base pack to a MAS 2.0 base pack. Software assurance is required. Adds Nupoint and AWC with no user licenses, maintains existing applications. Does not add any new licenses. Virtual MAS to Virtual MAS 3.0 Upgrade $0.00 Upgrades an existing vmas 2.x system to vmas 3.0 software and adds UC Advanced base software. No UC Advanced user licenses are included in the upgrade these have to be purchased separately. In order to use the UC Advanced functionality, the vmas virtual machine requirements must meet the minimum vmas 3.0 virtual machine requirements CSM/MBD starter kit upgrade MAS2.x to3.0 This part number is required as a pre-requiste for existing CSM / MBD single application MAS customers that wish to upgrade their CSM / MBD system to the latest version. Before the CSM / MBD system can be upgraded to the latest release, the MAS service needs to be upgraded from MAS 2.x to MAS 3.0 using this free of charge part number. MAS - OTHER $3, Virtual MAS Srv Expiry 6mos Extension Extends Virtual Service Expiry by 6 months. Can be applied to Virtual MAS base software package: Virtual MAS Base Software (MAS 2.x) Under Product Management approval Page 2-167

196 MITEL APPLICATIONS SUITE (Continued) MAS - OTHER (Continued) $ MAS Server App for 3300 ICP/MCD Recovery DVD $ Replacement for Recovery DVD shipped with MAS Server Appliance for 3300 ICP/MCD ( ). Can only be used to reinstall MAS s/w on MAS Server App for 5000 CP Recovery DVD I $ Replacement for Recovery DVD shipped with MAS Server Appliance for 5000 CP ( ). Can only be used to reinstall MAS s/w on MAS to Virtual MAS Conversion This part is required to convert an existing MAS installation to a Virtual MAS installation This part can be only be applied if one of the following pre-requisite part numbers are in place , , , , , , (not available in all regions) Note: This part cannot be applied if CSM is installed or if MAS is installed in server/gateway mode. This part is only available for MCD installations NP COMMON PRODUCT - HARDWARE $3, MAS 3.0 Server Appliance MCD NA MAS Server Appliance for MCD contains: Dell R210 server with 8 Gig RAM, MSL and MAS base software pre-installed. No user licenses 3 years Dell Pro Support MAS - SOFTWARE ASSURANCE $11.00 STD SWAS, UCC Entry User $20.00 STD SWAS, UCC Standard User Page 2-168

197 MITEL APPLICATIONS SUITE (Continued) MAS - SOFTWARE ASSURANCE (Continued) $30.00 STD SWAS, UCC Premium User $3.00 PREM SWAS, UCC Entry User $6.00 PREM SWAS, UCC Standard User $9.00 PREM SWAS, UCC Premium User $0.00 STD SWAS ULM Business $0.00 STD SWAS ULM Enterprise $0.00 PREM SWAS ULM Business $0.00 PREM SWAS ULM Enterprise Page 2-169

198 MITEL COMMUNICATIONS SUITE MITEL COMMUNICATIONS SUITE MCS BASE PACKAGES $5, MCS Upgrade Device Increases the limits of the MCS 300 to the MCS 1000 Pack. No licenses included PRE-REQUISITE(S): MCS Base Package Device (Qty 1) MCS E USER LICENSES $15, MCS 100 User Uplift - User/ HD Devices and NPM Ports INCLUDE(S): Users (Qty 100) Hot Desk Device Licenses (Qty 100) NPM IP Std 2 Ports (Qty 3) $4, Provides User and Hot desk licenses and NPM Ports sufficient for 100 users PRE-REQUISITE(S): MCS Base Package Device (Qty 1) MCS Base Package Device (Qty 1) MCS 25 User Uplift - User/ HD Devices and NPM Ports INCLUDE(S): Users (Qty 25) Hot Desk Device License (Qty 25) NPM IP Std 2Ports (Qty 1) $ Provides User and Hot desk licenses and NPM Ports sufficient for 25 users PRE-REQUISITE(S): MCS Base Package Device (Qty 1) MCS Base Package Device (Qty 1) MCS 5 User Uplift - Users/HD Devices No VM port INCLUDE(S): Users (Qty 5) Hot Desk Device License (Qty 5) Provides User and Hot desk licenses for 5 users Does not include any NPM ports PRE-REQUISITE(S): MCS Base Package Device (Qty 1) MCS Base Package Device (Qty 1) Page 2-170

199 MITEL COMMUNICATIONS SUITE (Continued) MCS E USER LICENSES (Continued) $50.00 UNIFIED IP CLIENT USER LICENSE One User License for each user enabled with Mitel Unified IP Client. Note that each phone must be enabled for hot desking. Page 2-171

200 MITEL UNIFIED IP CLIENT FOR SUN RAY MITEL UNIFIED IP CLIENT FOR SUN RAY SOFTWARE A LICENSES $50.00 UNIFIED IP CLIENT USER LICENSE $0.00 One User License for each user enabled with Mitel Unified IP Client. Note that each phone must be enabled for hot desking. UNIFIED IP CLIENT BLADE BASE $85.00 Base Entitlement package for UIC blade when coinstalled with another MSL based application or as a standalone application. SUN RAY UNIFIED IP CLIENT DEVICE LICENSE One Device license ( ) must be purchased with each thin client device ( ) SERVER A THIN CLIENTS $ Unified IP Client Bundle $ Each UIC Stand will require both a Sun Ray device License ( if purchased through Mitel) The UIC Stand must be associated with a Sun Ray server the same as a Sun Ray II Thin Client A C13 power cord is also required - not included PWR CRD C13 10A 250V- NORTH AMERICAN PWR CRD C13 10A 250V-AUSTRALIAN If other country specific C13 plug types are required they will have to be sourced locally UNIFIED IP CLIENT SMART CARD-BLANK(25PK) One Smart Card is required for each UIC user Page 2-172

201 MITEL UNIFIED COMMUNICATOR (UC) MITEL UNIFIED COMMUNICATOR (UC) UNIFIED COMMUNICATOR EXPRESS C-SW-OEM $60.00 UC Express 1 deskphone and 1 softphone license for MCD C-SW-OEM $0.00 Includes: 1 UC Express deskphone license and 1 UC Express softphone license for MCD UC Express 50 deskphone licenses for C-SW-OEM $0.00 Includes: 50 user licenses for UC Express deskphone functionality for 5000 IOC Enhanced to UC Express Migration 1 user license This part migrates one IOC Enhanced user license to one UC Express user license UNIFIED COMMUNICATOR ADVANCED C-SW-OEM $1, Mitel Unified Communicator Software C-SW-OEM $59.00 UC Adv Mobile for Smart Devices 1 Lic C-SW-OEM $2, UC Adv Mobile for Smart Devices 50 Lic C-SW-OEM $59.00 UC Adv Std-alone client Smart Device 1 L C-SW-OEM $59.00 UC Advanced Mobile for Android C-SW-OEM $1, UC Advanced Virtual Appliance C-SW-OEM $ UC Advanced Virtual Appliance Dealer Dem Page 2-173

202 MITEL UNIFIED COMMUNICATOR (UC) (Continued) UNIFIED COMMUNICATOR ADVANCED (Continued) C-SW-OEM $0.00 UC Advanced virtual appliance 45 d-trial C-SW-OEM $2, UCA Advanced Server Federation License C-SW-OEM $2, UCA Advanced Server Peering License C-SW-OEM $59.00 UCA Blackberry Standalone client C-SW-OEM C-SW-OEM C-SW-OEM C-SW-OEM $ $ $8, $ Mobility Enterprise Pack - 1 user INCLUDE(S): UCA Web/Mobile Portal (1 User) (Qty 1) MCD Enterprise Dynamic Extension (1 User) (Qty 1) MAS NuPoint Advanced UM (1 User) (Qty 1) PRE-REQUISITE(S): MAS, UC Server, MCD Collaboration Pack - 1 User INCLUDE(S): UC Advanced Deskphone License (Qty 1) MAS NuPoint Advanced UM (1 User) (Qty 1) NuPoint Outbound Fax (1 User) (Qty 1) PRE-REQUISITE(S): Mitel Application Suite and UC Server Collaboration Pack - 50 Users INCLUDE(S): UC Advanced (50 Deskphone Licenses) (Qty 1) MAS NP Advanced UM (50 Users) (Qty 1) NuPoint Outbound Fax (50 Users) (Qty 1) MAS AWC Audio & Web Uplift (1 Port) (Qty 5) PRE-REQUISITE(S): Mitel Application Suite and UC Server Mobility Standalone Pack - 1 user INCLUDE(S): UCA Web/Mobile Portal (1 User) (Qty 1) MCD Standalone Dynamic Extension (1 User) (Qty 1) MAS NuPoint Advanced UM (1 User) (Qty 1) PRE-REQUISITE(S): MAS, UC Server, MCD Page 2-174

203 MITEL UNIFIED COMMUNICATOR (UC) (Continued) UNIFIED COMMUNICATOR ADVANCED (Continued) C-SW-OEM C-SW-OEM C-SW-OEM C-SW-OEM $2, $2, $12, $10, $1, Mobility Standalone pack - 10 users INCLUDE(S): UCA Web/Mobile Portal (1 User) (Qty 10) MCD Standalone Dynamic Extension (1 User) (Qty 10) MAS Nupoint Advanced UM (10 Users) (Qty 1) PRE-REQUISITE(S): MAS, UC Server, MCD Mobility Enterprise Pack - 10 users INCLUDE(S): UCA Web/Mobile Portal (1 User) (Qty 10) MCD Enterprise Dynamic Extension (1 User) (Qty 10) MAS Nupoint Advanced UM (10 Users) (Qty 1) PRE-REQUISITE(S): MAS, UC Server, MCD Mobility Enterprise Pack - 50 users INCLUDE(S): UCA Web/Mobile Portal (50 Users) (Qty 1) MCD Enterprise Dynamic Extension (1 User) (Qty 50) MAS Nupoint Advanced UM (50 Users) (Qty 1) PRE-REQUISITE(S): MAS, UC Server, MCD Mobility Standalone Pack - 50 users INCLUDE(S): UCA Web/Movile Portal (50 Users) (Qty 1) MCD Standalone Dynamic Extension (1 User) (Qty 50) MAS Nupoint Advanced UM (50 Users) (Qty 1) PRE-REQUISITE(S): MAS, UC Server, MCD Virtual UCA Srv Expiry 6mos Extension C-SW-OEM $ Extends Virtual Service Expiry by 6 months. Can be applied to Virtual UCA base software package: UCA Advanced Virtual Appliance (r3.2 & 4.0 only) vuca Promo (r3.2 & 4.0 only) Under Product Management approval UC Advance Deskphone & Softphone License Includes: 1 UC Advanced deskphone license and 1 UC Advanced softphone license Pre-requisite: Unified Communications server Page 2-175

204 MITEL UNIFIED COMMUNICATOR (UC) (Continued) UNIFIED COMMUNICATOR ADVANCED (Continued) C-SW-OEM $99.00 UC Advanced 1 Deskphone License Includes: 1 user license for UC Advanced deskphone functionality plus the UCA Web and Mobile Portals C-SW-OEM $ Pre-requisite: Unified Communications server UC Advanced Console Option C-SW-OEM $4, NOTES - UC Advanced add-on option to enable a Console user license. The Console option can be applied to a deskphone or softphone license UC Advanced 50 Deskphone License I $ Notes - 50 user license for UC Advanced desk phone functionality plus the UC Advanced Web and Mobile Portals Virtual UC Advanced Server Conversion C-SW-OEM $59.00 This part number converts a physical (non-virtual) UC Advanced Server base Application Record to a Virtual UC Advanced Server. UC Advanced Dynamic Location 1 License C-SW-OEM $2, UCA Dynamic Location Option - 1 User License Includes 1 user license for the UC Advanced Dynamic Location option for BlackBerry. - Option can be applied to UCA Deskphone, Softphone or Web/Mobile Portal licenses UC Advanced Dynamic Location 50 Licenses C-SW-OEM $50.00 UCA Dynamic Location Option - 50 Licenses Includes 50 user licenses for the UC Advanced Dynamic Location option for BlackBerry. - Option can be applied to UCA Deskphone, Softphone or Web/Mobile Portal licenses - A 10% volume discount has been applied to the 50 pack UCA Web/Mobile Portal-1 User Includes 1 user license for UC Advanced Web/Mobile Portal PRE-REQUISITE(S): UC Server Page 2-176

205 MITEL UNIFIED COMMUNICATOR (UC) (Continued) UNIFIED COMMUNICATOR ADVANCED (Continued) N C-SW-OEM C-SW-OEM $2, $0.00 $0.00 UCA Web/Mobile Portal-50 User Includes 50 user licenses for UC Advanced Web/Mobile Portal PRE-REQUISITE(S): UC Server UC Advanced 45 Day Trial Includes: UC Server software, UC Advanced desktop phone licenses, 10 UC Advanced Softphone licenses, 2 UC Advanced Console Option licenses, 5 UC Advanced Dynamic Location licenses Add on UCC Prem UCA Mob SIP for SF+Video N $0.00 Add On UCA Mobility SIP SF+Video UNIFIED COMMUNICATOR ADVANCED SOFTPHONE C-SW-OEM $ UC Advance Deskphone & Softphone License Includes: 1 UC Advanced deskphone license and 1 UC Advanced softphone license C-SW-OEM $75.00 Pre-requisite: Unified Communications server UC Advanced 1 Softphone License Includes: 1 user license for UC Advanced softphone functionality, plus the UC Advanced Web and Mobile Portals C-SW-OEM $0.00 Pre-requisite: Unified Communications server UC Advanced ACD Option 5 user Licenses Includes: 5 UC Advanced ACD Option licenses C-SW-OEM $3, Pre-requisite: Unified Communications server UC Advanced 50 Softphone License Includes: 50 user licenses for UC Advanced softphone functionality, plus the UC Advanced Web and Mobile Portals Pre-requisite: Unified Communications server Page 2-177

206 MITEL UNIFIED COMMUNICATOR (UC) (Continued) UNIFIED COMMUNICATOR ADVANCED SOFTPHONE (Continued) C-SW-OEM $ UC Advanced Console Option C-SW-OEM $59.00 NOTES - UC Advanced add-on option to enable a Console user license. The Console option can be applied to a deskphone or softphone license UC Advanced Dynamic Location 1 License C-SW-OEM $2, UCA Dynamic Location Option - 1 User License Includes 1 user license for the UC Advanced Dynamic Location option for BlackBerry. - Option can be applied to UCA Deskphone, Softphone or Web/Mobile Portal licenses UC Advanced Dynamic Location 50 Licenses C-SW-OEM $0.00 UCA Dynamic Location Option - 50 Licenses Includes 50 user licenses for the UC Advanced Dynamic Location option for BlackBerry. - Option can be applied to UCA Deskphone, Softphone or Web/Mobile Portal licenses - A 10% volume discount has been applied to the 50 pack UC Advanced 45 Day Trial Includes: UC Server software, UC Advanced desktop phone licenses, 10 UC Advanced Softphone licenses, 2 UC Advanced Console Option licenses, 5 UC Advanced Dynamic Location licenses UNIFIED COMMUNICATOR EXPRESS SOFTPHONE C-SW-OEM $60.00 UC Express 1 deskphone and 1 softphone license for MCD C-SW-OEM $60.00 Includes: 1 UC Express deskphone license and 1 UC Express softphone license for MCD UC Express 1 Softphone License for MCD Includes: 1 user license for UC Express softphone functionality for MCD Page 2-178

207 MITEL UNIFIED COMMUNICATOR (UC) (Continued) UNIFIED COMMUNICATOR EXPRESS SOFTPHONE (Continued) C-SW-OEM $2, UC Express 50 Softphone Licenses for MCD Includes: 50 user licenses for UC Express softphone functionality for MCD Page 2-179

208 MITEL CUSTOMER SERVICE MANAGER MITEL CUSTOMER SERVICE MANAGER STARTER & UPLIFT PACKAGES $4, Virtual CSM Contact Center Starter Pk $2, Virtual MBD Historical Report Starter Pk $4, CSM Contact Ctr Starter Pk 6.0 SW Only $1, MBD Historical Starter Pk 6.0(SW Only) $4, CSM Intelligent Router License $3, Config Must Have MAS MBD or MAS CSM Starter Pack/Add on Pack If has been ordered this part is not required MAS CSM Media Blending Uplift $4, Requires CSM Starter Pack /Add on Requires CSM Advanced Routing Uplift Provides Media Blending Option 5 Media Agents and 3 Media Queues MAS CSM Advanced Routing Uplift Requires MAS CSM Starter Pack / Add on Includes Intelligent Router and 5 Connection Assistant To Callviewer Uplifts MEDIA BLEING LICENSING $ CSM Media Blending Agent License Requires MAS CSM Starter Pack/Add on Requires MAS CSM Advanced Routing Uplift Requires MAS CSM Media Blending Uplift Page 2-180

209 MITEL CUSTOMER SERVICE MANAGER (Continued) MEDIA BLEING LICENSING (Continued) $ CSM Media Blending Queue License Requires MAS CSM Starter Pack/Add on Requires MAS CSM Advanced Routing Uplift Requires MAS CSM Media Blending Uplift CLIENT LICENSING $2, CSM CallViewer License 10 Pack $18, Requires MAS MBD or MAS CSM Starter/Add on Pack CSM CallViewer License 100 Pack $11, Requires MAS MBD or MAS CSM Starter/Add on Pack CSM CallViewer License 50 Pack $ Requires MAS MBD or MAS CSM Starter/Add on Pack CSM CallViewer Single License $1, Requires MAS MBD or MAS CSM Starter/Add on Pack CSM Conn Assistant License 10 Pack $9, Requires MAS MBD or MAS CSM Starter/Add on Pack CSM Conn Assistant License 100 Pack $6, Requires MAS MBD or MAS CSM Starter/Add on Pack CSM Conn Assistant License 50 Pack $ Requires MAS MBD or MAS CSM Starter/Add on Pack CSM Conn Assistant Single License $ Requires MAS MBD or MAS CSM Starter/Add on Pack CSM Single Client Go License Requires MAS MBD or MAS CSM Starter/Add on Pack Page 2-181

210 MITEL CUSTOMER SERVICE MANAGER (Continued) CLIENT LICENSING (Continued) $65.00 CSM Client Go To Conn Assistant Uplift $ Requires a Min of 1 Client Go in the customer config Upgrades 1 Client Go to 1 Connection Assistant CSM Conn Assistant to CallViewer Uplift Requires a Min of 1 Connection Assistant in customer config Upgrades 1 Connection Assistant to 1 Callviewer REPORTER & REALVIEWER LICENSING $1, MAS MBD Real Time Reporting Uplift(6.0) $1, CSM Reporter Additional License $ Must have 1 of Reporter Basic Initial Lic CSM Reporter Basic Additional License $3, Must have 1 of Reporter Basic Initial Lic CSM Reporter Pro Additional License $1, Must have 1 of Reporter Pro License CSM Reporter Basic Initial License $2, Requires MAS MBD or MAS CSM Starter/Add On Pack CSM Reporter Initial License $5, Requires MAS MBD or MAS CSM Starter/Add On Pack Only 1 Reporter Initial License per customer config CSM Reporter Pro Initial License $ Requires MAS MBD or MAS CSM Starter/Add On Pack Only 1 Reporter Pro Initial License per customer config CSM Auto Reporter License Requires MAS MBD or MAS CSM Starter/Add on Pack Page 2-182

211 MITEL CUSTOMER SERVICE MANAGER (Continued) REPORTER & REALVIEWER LICENSING (Continued) $ CSM RealViewer License $1, Requires MAS MBD or MAS CSM Starter/Add on Pack CSM Reporter Basic to Reporter Uplift $3, Requires at least 1 Reporter Basic in Customer Config Converts 1 Reporter Basic to 1 Reporter License CSM Reporter to Reporter Pro Uplift $ $6, $3, $ Requires at least 1 Reporter in Customer Config Converts 1 Reporter to 1 Reporter Pro License CSM Agent Reporting License 10 Pack Only Required if using Reporter Pro and ACD Agents 1 License required for each ACD agent Reporter Pro monitors CSM Agent Reporting License 100 Pack Only Required if using Reporter Pro and ACD Agents 1 License required for each ACD agent Reporter Pro monitors CSM Agent Reporting License 50 Pack Only Required if using Reporter Pro and ACD Agents 1 License required for each ACD agent Reporter Pro monitors CSM Single Agent Reporting License Only Required if using Reporter Pro and ACD Agents 1 License required for each ACD agent Reporter Pro monitors MULTI NODE LICENSING $1, CSM MCD Multi Node Awareness(5 nodes) $ CSM MCD Multi Node Additional 1 Node $ CSM 5000 Multi Node Additional 1 Node Requires Adds reporting for 1 additional 5000 in a Network Page 2-183

212 MITEL CUSTOMER SERVICE MANAGER (Continued) MULTI NODE LICENSING (Continued) $1, CSM 5000 Multi Node Awareness (5 Nodes) Requires MAS MBD or MAS CSM Starter/Add on Pack 1 Node required for each 5000 in Network CALL RECORDING INTEGRATION LICENSING $ CSM Verint Intergration for 5000/3300 CUSTOMER SERVICE MANAGER UPGRADES $30.00 Virtual CSM DVD $3, MBD SW Only Upg CCS/Callview 4.x $7, CSM SW Only Upg CCS/Callview 4.x $3, MBD vapp 6.0 Upg for CCS/Callview 4.x $7, CSM vapp 6.0 Upg for CCS/Callview 4.x Page 2-184

213 WIRELESS SOLUTIONS - MITEL IP DECT GLOBAL (ASCOM) WIRELESS SOLUTIONS - MITEL IP DECT GLOBAL (ASCOM) WIRELESS HASETS A ACCESSORIES C-HW-OEM $ Desktop Charger-NA P/S (V2) C-HW-OEM $39.00 Mitel 5602 Battery Pack C-HW-OEM $ Mitel 5602 Handset-NA C-HW-OEM $ Mitel 5602 Interface Cable C-HW-OEM $ Mitel 5602 Rack Charger Global C-HW-OEM $ Mitel C-HW-OEM $54.00 Mitel 5603 Leather Case C-HW-OEM $21.00 Mitel 5603 Security Swivel Clip C-HW-OEM $31.00 Mitel 5603 Spare Battery Pack C-HW-OEM $75.00 Mitel 5603 Spare Belt Clip C-HW-OEM $46.00 Mitel 5603/04 Charger Global(exclude EU) C-HW-OEM $21.00 Mitel 5603/04 Security Chain Page 2-185

214 WIRELESS SOLUTIONS - MITEL IP DECT GLOBAL (ASCOM) (Continued) WIRELESS HASETS A ACCESSORIES (Continued) C-HW-OEM $ Mitel 5603/04/07 Programmer NA C-HW-OEM $ Mitel 5603/04/07/24 Rack Charger Global C-HW-OEM $ Mitel C-HW-OEM $ Mitel 5604 Battery Pack Charger Global C-HW-OEM $54.00 Mitel 5604 Leather Case C-HW-OEM $ Mitel 5604 License DECT Location C-HW-OEM $ Mitel 5604 License Personal Alarm C-HW-OEM $ Mitel 5604 License Service C-HW-OEM $23.00 Mitel 5604 Security Swivel Clip C-HW-OEM $45.00 Mitel 5604 Spare Battery Pack C-HW-OEM $ Mitel 5604 Spare Belt Clip C-HW-OEM $95.00 Mitel 5606 Battery Pack C-HW-OEM $75.00 Mitel 5606 Desktop Charger - Global P/S Page 2-186

215 WIRELESS SOLUTIONS - MITEL IP DECT GLOBAL (ASCOM) (Continued) WIRELESS HASETS A ACCESSORIES (Continued) C-HW-OEM $ Mitel 5606 Headset (Boom Type) C-HW-OEM $ Mitel 5606 Programmer C-HW-OEM $ Mitel 5606 Rack Charger No Pwr Sup C-HW-OEM $ Mitel 5606 Rack Charger P/S-Global C-HW-OEM $43.00 Mitel 5606 SIM Card (programmed) C-HW-OEM $ Mitel 5606 SIM Card (programmed) incl SW C-HW-OEM $ Mitel 5607 Alarm License C-HW-OEM $26.00 Mitel 5607 Alarm Pull Cord C-HW-OEM $ Mitel 5607 Battery Pack Charger Global C-HW-OEM $88.00 Mitel 5607 Charger Global(excl EU) C-HW-OEM $ Mitel 5607 DECT Location License C-HW-OEM $ Mitel 5607 Global C-HW-OEM $83.00 Mitel 5607 Headset Adapter Page 2-187

216 WIRELESS SOLUTIONS - MITEL IP DECT GLOBAL (ASCOM) (Continued) WIRELESS HASETS A ACCESSORIES (Continued) C-HW-OEM $85.00 Mitel 5607 Leather Case C-HW-OEM $21.50 Mitel 5607 Security Swivel Clip C-HW-OEM $ Mitel 5607 Services License C-HW-OEM $94.00 Mitel 5607 Spare Battery Pack C-HW-OEM $19.50 Mitel 5607 Spare Belt Clip BASESTATIONS & ACCESSORIES C-HW-OEM $ Basestation Outdoor Housing v C-HW-OEM $1, Basestation v2(global) C-HW-OEM $41.00 IP DECT Basestation Mount Brkt (Glob) C-HW-OEM $75.00 IP DECT Basestation Power Supply-AU C-HW-OEM $56.00 IP DECT SARI Certificate (Global) C-HW-OEM $ IP DECT Spare Batt Pk Site Survey Kit C-HW-OEM $ IP DECT Spare Charger Site Survey Kit Page 2-188

217 WIRELESS SOLUTIONS - MITEL IP DECT GLOBAL (ASCOM) (Continued) BASESTATIONS & ACCESSORIES (Continued) C-HW-OEM $3, IP-DECT Site Survey Kit v2 No Pwr Sup C-HW-OEM $83.00 Mitel 5602 Handset Belt Clip C-HW-OEM $60.00 Mitel 5602 Leather Case C-HW-OEM $ Mitel 5602 Rack Charger No Pwr Sup C-HW-OEM $60.00 Mitel 5606 Battery Pk Adpt Rack Charger C-HW-OEM $18.00 Mitel 5606 Handset Belt Clip C-HW-OEM $68.00 Mitel 5606 Leather Case C-HW-OEM $18.00 Mitel 5606 Safety Lanier C-HW-OEM $95.00 Pole Mounting Kit for Outdoor Housing v C-HW-OEM $3, Site Survey Kit v2 - EU/NA/UK P/S C-HW-OEM $ Spare Batt Chger for Site Survey Kit v C-HW-OEM $ Spare Batt Pack for Site Survey Kit v2 MESSAGING COMPONENTS Page 2-189

218 WIRELESS SOLUTIONS - MITEL IP DECT GLOBAL (ASCOM) (Continued) MESSAGING COMPONENTS (Continued) C-HW-OEM $72.00 Mitel Msg`ing G`way v3 19" Back Rack Mt C-HW-OEM $72.00 Mitel Msg`ing G`way v3 19" Front Rack Mt C-HW-OEM $3, Wireless Messaging Gateway v3 OAP Lic C-HW-OEM $3, Wireless Messaging Gateway v3 Std Lic C-HW-OEM $1, Wireless Messaging Gateway v3(incl P/S) Page 2-190

219 MITEL MiSERVICE SOLUTIONS MITEL MiSERVICE SOLUTIONS BASELINE SERVICES D-SERVIC ES $ Additional Project Management half day D-SERVIC ES $1, CONTACT CENTRE FULL HEALTHCHECK DAY RATE D-SERVIC ES $3, CONTACT CENTRE HEALTH CHECK (LITE) D-SERVIC ES $1, IP TELEPHONY HEALTHCHECK DAY RATE D-SERVIC ES $1, IP TELEPHONY SOLUTION DESIGN DAY RATE D-SERVIC ES $1.00 MDF Materials user defined charges D-SERVIC ES $ PREMIUM PROJECT MANAGEMENT - HOUR RATE D-SERVIC ES $ STAARD PROJECT MANAGEMENT - HOUR RATE D-SERVIC ES $1.00 Subcontractor user defined charges D-SERVIC ES $ Project Coordination-Hour Rate Coordinating installation with customer and tech, coordinating equipment delivery, getting Accept. Certificate signed off. Will typically be sold with. small jobs and will be just a few hours. Often built into quotes, and covers: Confirming the configuration Coordinating schedules, Coordinating SW/HW ordering and delivery, Ticket tracking, basic project documentation. May also include: updating the project schedule, attending client meetings, any other tasks the PM may assign. Page 2-191

220 MITEL MiSERVICE SOLUTIONS (Continued) BASELINE SERVICES (Continued) D-SERVIC ES D-SERVIC ES D-SERVIC ES D-SERVIC ES D-SERVIC ES $ $ $ $1, $1, $1.00 End User Training List Price is Per Hour or as otherwise quoted. Admin. Fee may apply when Mitel is prime subcontractor. Implementation & Integration List Price is Per Hour or as otherwise quoted. Admin. Fee may apply when Mitel is prime subcontractor. Basic service for TDM and IP telephony products. Covers installation, commissioning and testing. Remote Project Management-Hour Rate Notes All PM work is done remotely Function as liaison between Mitel implementation team, Customer and Mitel subcontractors. Prepare project management documentation (Project plan, Project schedule, Action logs, status reports, etc.). - Monitor and control performance with regard to the project schedule. Ensure that activities and tasks are completed on schedule. Chair project conference calls and provide status report. Premium Project Management-Day Rate Notes Suitable for large or complex projects Standard Project Management-Day Rate Notes: Majority of work is done remotely but typically project meetings are held on site. Includes technical direction for the specified implementation activities. Possess singular authority to plan and direct the successful and final attainment of the implementation as described in the projects Scope of Work (SOW). Function as day-to-day liaison between Mitel implementation team, Customer, Mitel subcontractors and/or third party integrators. Prepare project management documentation (Project plan, Project schedule, Action logs, status reports, etc.). Ensure that activities and tasks are completed on schedule. Chair weekly or bi-weekly project meetings. Provide a weekly status reports Other Generic Services Refer to Mitel Networks quote List Price is Per Unit or as otherwise quoted. Page 2-192

221 MITEL MiSERVICE SOLUTIONS (Continued) BASELINE SERVICES (Continued) D-SERVIC ES D-SERVIC ES $ $ Advanced End User Training Refer to Service Solutions Center (SSC) quote. List Price is Per Hour or as otherwise quoted. Admin. Fee may apply when Mitel is prime subcontractor. SX-2000 Migration Assessment The following must be submitted with the Purchase Order: Sys ID`s of the SX-2000 system(s) to be migrated Software Version of SX-2000 systems(s) to be migrated Copy of Dimensions and Features Display from SX-2000 system(s) to be migrated SWB mi2 file of proposed new system(s) Network diagram of proposed new network, if applicable Contact information to seek clarification if needed CUSTOM DEVELOPMENT $ Custom Application Shipping & Handling $1.00 Custom Dev - Third Party Software D-SERVIC ES $ Custom Dev Consulting $1.00 Custom Dev Services - Outsourcing D-SERVIC ES $ Project Management - Custom Dev $5, Statement of Work (SOW) $1.00 Travel - Custom Dev Page 2-193

222 MITEL MiSERVICE SOLUTIONS (Continued) CUSTOM DEVELOPMENT (Continued) $1.00 Pro Service DCR Development D-SERVIC ES D-SERVIC ES D-SERVIC ES D-SERVIC ES $1.00 $1.00 $1.00 $ $ $ $ $ $1.00 Custom Applications Hardware Support Refer to Mitel Networks quote List Price is Per Unit or as otherwise quoted. Custom Applications Software Refer to Mitel Networks quote List Price is Per Unit or as otherwise quoted. Custom Applications Software Support Refer to Mitel Networks quote List Price is Per Unit or as otherwise quoted. Per Diem - Custom Applications Refer to Mitel Networks quote. List Price is Per Day or as otherwise quoted. Pier Diem is currently the average of Tier 1, 2 and 3. Covers specific travel expenses for the following regions: Arizona, BC, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois (except Chicago City), Indiana, Kansas, Kentucky, Iowa, Maine, Massachusetts, Michigan, Minnesota, Mississippi Missouri, Montana, Nebraska, Nevada, New Hampshire, Texas, New Mexico, NY (Except New York City), Ohio, Oregon, Quebec, Rhode Island, Vermont, Washington State and Wisconsin. Custom Applications Development Refer to Mitel Networks quote. List Price is Per Hour or as otherwise quoted. Custom Applications Documentation Refer to Mitel Networks quote. List Price is Per Hour or as otherwise quoted. Custom Applications Integration & Testing Refer to Mitel Networks quote. List Price is Per Hour or as otherwise quoted. Custom Applications Training Refer to Mitel Networks quote. List Price is Per Hour or as otherwise quoted. Custom Applications Hardware Refer to Mitel Networks quote. List Price is Per Unit or as otherwise quoted. Page 2-194

223 MITEL MiSERVICE SOLUTIONS (Continued) FUING SERVICES $1, Funding Services Annual Subscription $1, Audit Tracking Documentation Pre-requisite is Funding Service Subscription $1, SLD Reimbursement Assistance Pre-requisite is Funding Service Subscription $1, $6, $10, $3, $4, $ $ Item 21 Assistance 10 school pkg Pre-requisite is Funding Service Subscription Includes Item 21 assistance for up to 10 school submissions 471 Item 21 Assistance 100 school pkg Pre-requisite is Funding Service Subscription Includes Item 21 assistance for up to 100 school submissions 471 Item 21 Assistance 200 school pkg Pre-requisite is Funding Service Subscription Includes Item 21 assistance for up to 200 school submissions 471 Item 21 Assistance 30 school pkg Pre-requisite is Funding Service Subscription Includes Item 21 assistance for up to 30 school submissions 471 Item 21 Assistance 50 school pkg Pre-requisite is Funding Service Subscription Includes Item 21 assistance for up to 50 school submissions Program Integrity Assistance Prerequisite Pre-requisite is Funding Service Subscription Pre-requisite includes one of , , , or Item 21 Assistance School Pkge Program Integrity Assistance Hourly Pre-requisite is Funding Services Subscription Price is an hourly rate for the service SERVICES AGREEMENTS Page 2-195

224 MITEL MiSERVICE SOLUTIONS (Continued) SERVICES AGREEMENTS (Continued) D-SERVIC ES $ End User Training List Price is Per Hour or as otherwise quoted. Admin. Fee may apply when Mitel is prime subcontractor. LIFE CYCLE MANAGEMENT SERVICES D-SERVIC ES $ $1.00 Implementation and Integration Refer to Mitel Networks quote. List Price is Per Hour or as otherwise quoted. Complex deployment covering multi-site, clusters, resiliency ACD, Call Centers, Unified or Integrated Messaging and applications networking all require higher skill investment. Travel Charges Professional Services Refer to Mitel Networks quote. List Price is Per Unit or as otherwise quoted. MAINTENANCE & SUPPORT SERVICES BILLING D-SERVIC ES $1, IP TELEPHONY SOLUTION DESIGN DAY RATE REMOTE MANAGEMENT D-SERVIC ES $ /MCD Monitoring /mth - 1 yr D-SERVIC ES $ /MCD Monitoring /mth - 2 yrs D-SERVIC ES $ /MCD Monitoring /mth - 3 yrs Page 2-196

225 MITEL MiSERVICE SOLUTIONS (Continued) REMOTE MANAGEMENT (Continued) D-SERVIC ES $ /MCD Monitoring /mth - 4 yrs D-SERVIC ES $ /MCD Monitoring /mth - 5 yrs D-SERVIC ES $1.00 Access Router Monitoring /mth - 1 yr D-SERVIC ES $1.00 Access Router Monitoring /mth - 2 yrs D-SERVIC ES $1.00 Access Router Monitoring /mth - 3 yrs D-SERVIC ES $1.00 Access Router Monitoring /mth - 4 yrs D-SERVIC ES $1.00 Access Router Monitoring /mth - 5 yrs D-SERVIC ES $1.00 Access Router QOS Monitoring /mth- 1 yr D-SERVIC ES $1.00 Access Router QOS Monitoring /mth- 2 yrs D-SERVIC ES $1.00 Access Router QOS Monitoring /mth- 3 yrs D-SERVIC ES $1.00 Access Router QOS Monitoring /mth- 4 yrs D-SERVIC ES $1.00 Access Router QOS Monitoring /mth- 5 yrs D-SERVIC ES $1.00 MAS/App Monitoring /mth - 1 yr Page 2-197

226 MITEL MiSERVICE SOLUTIONS (Continued) REMOTE MANAGEMENT (Continued) D-SERVIC ES $1.00 MAS/App Monitoring /mth - 2 yrs D-SERVIC ES $1.00 MAS/App Monitoring /mth - 3 yrs D-SERVIC ES $1.00 MAS/App Monitoring /mth - 4 yrs D-SERVIC ES $1.00 MAS/App Monitoring /mth - 5 yrs D-SERVIC ES $1.00 MiCD/MCD Monitoring /mth - 1 yr D-SERVIC ES $1.00 MiCD/MCD Monitoring /mth - 2 yrs D-SERVIC ES $1.00 MiCD/MCD Monitoring /mth - 3 yrs D-SERVIC ES $1.00 MiCD/MCD Monitoring /mth - 4 yrs D-SERVIC ES $1.00 MiCD/MCD Monitoring /mth - 5 yrs D-SERVIC ES $1.00 Remote Monitoring Access Lic /mth- 2 yrs D-SERVIC ES $1.00 Remote Monitoring Access Lic /mth- 3 yrs D-SERVIC ES $1.00 Remote Monitoring Access Lic /mth- 4 yrs D-SERVIC ES $1.00 Remote Monitoring Access Lic /mth- 5 yrs Page 2-198

227 MITEL MiSERVICE SOLUTIONS (Continued) REMOTE MANAGEMENT (Continued) D-SERVIC ES $1.00 Remote Monitoring Access Lic /mth- I yr D-SERVIC ES $ Remote Monitoring Appliance D-SERVIC ES $20.17 MiCD/MCD Monitoring license - STSP-3yr D-SERVIC ES $18.98 MiCD/MCD Monitoring license - STSP-4yr D-SERVIC ES $17.80 MiCD/MCD Monitoring license - STSP-5yr D-SERVIC ES $ /MCD Monitoring license - STSP-3yr D-SERVIC ES $ /MCD Monitoring license - STSP-4yr D-SERVIC ES $ /MCD Monitoring license - STSP-5yr D-SERVIC ES $15.69 MAS/App Monitoring license - STSP-3yr D-SERVIC ES $14.77 MAS/App Monitoring license - STSP-4yr D-SERVIC ES $13.84 MAS/App Monitoring license - STSP-5yr D-SERVIC ES $9.69 Remote Monitoring Access lic STSP-3yr D-SERVIC ES $8.13 Remote Monitoring Access lic STSP-4yr Page 2-199

228 MITEL MiSERVICE SOLUTIONS (Continued) REMOTE MANAGEMENT (Continued) D-SERVIC ES $7.08 Remote Monitoring Access lic STSP-5yr D-SERVIC ES $28.69 MiCD/MCD Monitoring license - MTSP-3yr D-SERVIC ES $27.00 MiCD/MCD Monitoring license - MTSP-4yr D-SERVIC ES $25.31 MiCD/MCD Monitoring license - MTSP-5yr D-SERVIC ES $ /MCD Monitoring license - MTSP-3yr D-SERVIC ES $ /MCD Monitoring license - MTSP-4yr D-SERVIC ES $ /MCD Monitoring license - MTSP-5yr D-SERVIC ES $22.31 MAS/App Monitoring license - MTSP-3yr D-SERVIC ES $21.00 MAS/App Monitoring license - MTSP-4yr D-SERVIC ES $19.69 MAS/App Monitoring license - MTSP-5yr D-SERVIC ES $13.78 Remote Monitoring Access lic - MTSP-3yr D-SERVIC ES $11.56 Remote Monitoring Access lic - MTSP-4yr D-SERVIC ES $10.07 Remote Monitoring Access lic - MTSP-5yr Page 2-200

229 MITEL MiSERVICE SOLUTIONS (Continued) REMOTE MANAGEMENT (Continued) D-SERVIC ES $ RMAS Remote Diagnostic/Fix per year D-SERVIC ES $0.00 Remote Monitoring Appliance - S/M-TSP OEM-MPP 2 $64.00 SOLUTION PRV SUB 10 ADMIN ACCOUNTS OEM-MPP 2 $ SOLUTION PRV SUB 50 ADMIN ACCOUNTS OEM-MPP 2 $72.00 SNMP Fault Export API /Remote System OEM-MPP 2 $ REST Fault Export API /Remote Interface OEM-MPP 2 $43.50 MCD/ x MCD/3300 instn OEM-MPP 2 $37.30 MCD/ x MCD/3300 instn OEM-MPP 2 $26.00 CX CXi & 5000 Mntrng 10xPBX Appl OEM-MPP 2 $21.30 CX CXi & 5000 Mntrng 50xPBX Appl OEM-MPP 2 $10.00 Rmt Montrng and Access 10 x Rmt Prb OEM-MPP 2 $8.70 Rmt Montrng and Access 50 x Rmt Prb OEM-MPP 2 $26.00 MAS/MSL Srvr Mntrng 10 x MAS Inst Page 2-201

230 MITEL MiSERVICE SOLUTIONS (Continued) REMOTE MANAGEMENT (Continued) OEM-MPP 2 $21.30 MAS/MSL Srvr Mntrng 50 x MAS Inst OEM-MPP 2 $2, X MAR PROBE APPLIANCE PC OEM-MPP 2 $13, X MAR PROBE APPLIANCE PC OEM-MPP 2 $26.00 Monitoring 10 x Switch max 24 port OEM-MPP 2 $21.30 Monitoring 50 x Switch max 24 port OEM-MPP 2 $42.70 Monitoring, 1 x Switch max 48 ports OEM-MPP 2 $37.30 Monitoring 10 x Switch max 48 ports OEM-MPP 2 $31.30 Monitoring 50 x Switch max 48 ports OEM-MPP 2 $9.30 Monitoring, 10 x Router max 5 ports OEM-MPP 2 $8.00 Monitoring, 50 x Router max 5 ports OEM-MPP 2 $8.00 Monitoring, 1 x Router max 5 ports OEM-MPP 2 $7.50 Monitoring, 10 x Router max 5 ports OEM-MPP 2 $6.00 Monitoring, 50 x Router max 5 ports Page 2-202

231 MITEL MiSERVICE SOLUTIONS (Continued) REMOTE MANAGEMENT (Continued) OEM-MPP 2 $36.00 MBG Srvr Monitoring 1xMBG Inst OEM-MPP 2 $32.00 MBG Srvr Monitoring 10xMBG Inst OEM-MPP 2 $26.70 MBG Srvr Monitoring 50xMBG Inst OEM-MPP 2 $0.70 Montoring 1 x Teleworker Set/MBG OEM-MPP 2 $6.70 Monitoring, 10 x Teleworker Set/MBG OEM-MPP 2 $28.70 Monitoring, 50 x Teleworker Set/MBG OEM-MPP 2 $2.70 Montoring 1 x SIP Trunk/MBG OEM-MPP 2 $26.00 Monitoring, 10 x SIP Trunk/MBG OEM-MPP 2 $ Monitoring, 50 x SIP Trunk/MBG OEM-MPP 2 $2.70 Backup Capability, per MCD OEM-MPP 2 $ x MCD Backup, per Backup Taken OEM-MPP 2 $ x MCD Backup, per Backup Taken OEM-MPP 2 $ x MCD Backup, per Backup Taken Page 2-203

232 MITEL MiSERVICE SOLUTIONS (Continued) REMOTE MANAGEMENT (Continued) OEM-MPP 2 $ x MarProbe IP SLA, per month OEM-MPP 2 $ x MarProbe IP SLA, per month Page 2-204

233 MITEL EMERGENCY RESPONSE SYSTEMS (ERS) MITEL EMERGENCY RESPONSE SYSTEMS (ERS) March Networks ERS products are now available from a Distributor and no longer available from Mitel Networks. For inquires regarding these products, please contact [email protected]. E911 APPLICATIONS $1, (AMC) Remote Client (ER Adviser) $ S/W MEDIA KIT (ER ADVISER) $10.00 STATION LIC - ONE (ER ADVISER) $40, STATION LIC - SITE LIC (ER ADVISER) $8, BASE S/W OPTIONS (ER ADVISER) $6, Includes Base Software Pager Support 1 Remote Client 100 Station Licenses 1 PSAP Update Administrator UPGD 6451/4.0 TO ER ADVISER 5.0 Upgrades to same base functionality as but includes a site license Page 2-205

234 MITEL PRODUCT SUPPORT MITEL PRODUCT SUPPORT MAINTENANCE & SUPPORT SERVICES BILLING I TC_PS_PURCH -TC $ Product Support Technical Credits Page 2-206

235 MITEL MAINTENANCE & SUPPORT SERVICES MITEL MAINTENANCE & SUPPORT SERVICES MAINTENANCE & SUPPORT SERVICES BILLING $2, Hrs GX5000 Technical Support N 2080 $ SM-ITM StreamLine 48 port syst N 2081 $ SM-ITM StreamLine 24 port syst SERVICES AGREEMENTS D-SERVIC ES $ End User Training List Price is Per Hour or as otherwise quoted. Admin. Fee may apply when Mitel is prime subcontractor. BASELINE SERVICES D-SERVIC ES $ IP Telephony Solution Design Hourly Rate D-SERVIC ES $ PREMIUM PROJECT MANAGEMENT - HOUR RATE D-SERVIC ES $ STAARD PROJECT MANAGEMENT - HOUR RATE 2031 $ SM-ITM-MBG Server Appliance Maintenance part number for MBG Page 2-207

236 MITEL MAINTENANCE & SUPPORT SERVICES (Continued) BASELINE SERVICES (Continued) D-SERVIC ES D-SERVIC ES $ $ Project Coordination-Hour Rate Coordinating installation with customer and tech, coordinating equipment delivery, getting Accept. Certificate signed off. Will typically be sold with. small jobs and will be just a few hours. Often built into quotes, and covers: Confirming the configuration Coordinating schedules, Coordinating SW/HW ordering and delivery, Ticket tracking, basic project documentation. May also include: updating the project schedule, attending client meetings, any other tasks the PM may assign. End User Training List Price is Per Hour or as otherwise quoted. Admin. Fee may apply when Mitel is prime subcontractor. Page 2-208

237 MITEL SERVICE SOLUTIONS MITEL SERVICE SOLUTIONS CUSTOM DEVELOPMENT D-SERVIC ES $1.00 NP IP SVCE New & Existing Cust D-SERVIC ES $0.50 NP IP SVCE New&Existing Cust D-SERVIC ES $ NuPoint IP SVCE Existing Customer D-SERVIC ES $1.00 NuPoint IP SVCE Existing Customer D-SERVIC ES $ NuPoint IP SVCE New Customer D-SERVIC ES $2.00 NuPoint IP SVCE New Customer D-SERVIC ES $2.00 SVCE Unified Messaging D-SERVIC ES $1.70 SVCE Unified Messaging D-SERVIC ES $1.60 SVCE Unified Messaging D-SERVIC ES $1.90 SVCE Unified Messaging D-SERVIC ES $1.80 SVCE Unified Messaging BASELINE SERVICES Page 2-209

238 MITEL SERVICE SOLUTIONS (Continued) BASELINE SERVICES (Continued) D-SERVIC ES $ Onsite End-user Training - Half Day D-SERVIC ES $ PREMIUM PROJECT MANAGEMENT - HOUR RATE D-SERVIC ES $ STAARD PROJECT MANAGEMENT - HOUR RATE TFRDSVC $1, VOICE SECURITY HEALTH CHECK PER DAY D-SERVIC ES $ Train the Trainer - Half Day Page 2-210

239 INTER-TEL TRAINING PRODUCTS INTER-TEL TRAINING PRODUCTS INTER-TEL UNIVERSITY (ITU) - SELF-STUDY KITS $ CTP Technical Certification Self Study Kit for Technicians INTER-TEL UNIVERSITY (ITU) - VIDEOS $50.00 MANUAL AXXESS INTER-TEL UNIVERSITY (ITU) - SALES TOOLS $5.00 Foundations of Selling Training CD Series (4 CD Set) Page 2-211

240 INTER-TEL PUBLICATIONS/LITERATURE INTER-TEL PUBLICATIONS/LITERATURE PUBLICATIONS/LITERATURE $2.00 USER GUIDE AXXESS SL & VM Page 2-212

241 INTER-TEL TAPI SERVICE PROVIDER INTER-TEL TAPI SERVICE PROVIDER TAPI SERVICE PROVIDER $50.00 $99.00 TAPI Service Provider Single User Certification(s): CTP, BI5000, N+, OAI TAPI Service Provider software that works with TAPI v2.x. This version communicates with the system via System OAI. PRE-REQUISITE(S): - System OAI Events Feature ( ) - System OAI Third party Call Control Feature ( ) TAPI Service provider with ScreenPop INCLUDE(S): - TAPI/ScreenPop Software - TAPI/ScreenPop Security Key - TAPI/ScreenPop Manual Certification(s): CTP, BI5000, N+, OAI CT GATEWAY B-5000-HW $ CT Gateway Software (Single Application) Certification(s): CTP, BI5000, N+, OAI Software that allows a single application to connect to a networked phone system. PRE-REQUISITE(S): - System OAI Events Feature ( ) - System OAI Third Party Call Control Feature ( ) CT APPLICATIONS Page 2-213

242 INTER-TEL TAPI SERVICE PROVIDER (Continued) CT APPLICATIONS (Continued) B-5000-HW $2, System Auto Monitor Certification(s): CTP, BI5000, N+, OAI Allows an off-site supervisor to monitor on-site agents. Allows monitored calls to be recorded. Allows the station or stations to be monitored to be programmed, and then selected by the DID number dialed, the phantom station called, or if used in conjunction with a Call Handler, the account code associated with the incoming call. Allows on-site supervisors to onitor and record-a-call on-site agents and allows supervisors without PC`s to monitor agents. Prefer dedicated PC. *** When ordering this product customers must choose between a parallel port key ( ) or a USB Key ( ) for a charge of $50.*** System Auto Monitor is NOT Node Aware, but Node Aware versions of this applicaiton can be purchased through ICS. Please contact ICS Sales at [email protected] or phone or ; press 7 to reach ICS, press 1 to reach ICS Sales, or IC x Page 2-214

243 MITEL DEMO KITS MITEL DEMO KITS MITEL COMMUNICATIONS DIRECTOR (MCD) - DEMO KITS $ MCD 5.0 Demo Kit License Upgrade $ MCD 5.0 ISS Demo Kit $ MCD Demo Kit INCLUDE(S): Voic licence (Qty 16) Voic Hospitality (Qty 1) SIP Trunk licence (Qty 3) ONS Licence (Qty 16) External User licence (Qty 16) Enterprise Active Agent (Qty 5) Multi-device Suite licence (Qty 5) Enterprise Multi-device User (Qty 5) IDS Connection licence (Qty 1) Digital Link Licences (Qty 1) External Hotdesking (Qty 10) $ Only one Demo Kit is allowed per Solution Provider. Only 20 x Enterprise User licences can be added to any one Demo Kit. MCD 5.0 Virtual Demo Kit INCLUDE(S): SIP Trunk (Qty 10) External Hotdesking (Qty 10) Enterprise user licences (Qty 16) Enterprise Active Agent licence (Qty 5) Enterprise Multi-device User (Qty 5) Multi-device Suite (Qty 5) IDS Connection (Qty 1) One MCD Demo system is allowed per Solution Provider. Only 20 x Enterprise User licences can be added to this Demo system CP - DEMO KITS Page 2-215

244 MITEL DEMO KITS (Continued) 5000 CP - DEMO KITS (Continued) B-5000-HW $4, $2, ICS Applications Design Room Starter Pack - Rackmount INCLUDE(S): - Applications Platform Software Development Kit (SDK) - Rackmount PC - Licenses for Automated Speech Recognition (ASR) and Text-to-Speech (TTS) Call Viewer macro for screen pops 2 ICS Demo applications: Voice Directory and Account Look-up Resale of this Starter package is not permitted. Starter package purchases are limited to one package per reseller. Applications Platform: IVR sales require a consultation with the Applications Sales Group (ASG). They can be reached through at [email protected]. Please consult ASG to determine whether you need to order Branded or Non-Branded components. Mitel 5000 v4.0 Demo Upg NA B-5000-SW $ HX Controller for EXISTING demo environment HX Controller Chassis and Processor Module DDM-16 (with cable) Compact Flash 1GB Power Supply and US Power Cord Mitel 5000 Demo Kit Upg v4.0 to v5.0 NA B-5000-HW $3, This low-priced kit provides the new v5.0 feature license to an existing US or Canadian demo kit (purchased separately). This kit includes a 1GB CompactFlash card pre-loaded with v5.0 software. Mitel 5000 v4.0 Demo Full NA Contains Mitel 5000 HX Controller with the following phones: 8528, 8568 Digital Phones 5312, 5320, 5360 IP Phones SX-200 ICP - DEMO KITS Page 2-216

245 MITEL DEMO KITS (Continued) SX-200 ICP - DEMO KITS (Continued) $ SX-200 ICP Software Demo Kit INCLUDE(S): Hospitality Guest Suites SX-200 ICP (Qty 1) X IP Network Channel License (Qty 2) X Voic Box License (Qty 2) X IP Sets License (Qty 2) X Digital (TDM) Bay Software License (Qty 2) Compression Resource Licenses (Qty 2) Recorded Announcement Device Software (Qty 1) PC(2nd)Port On IP Set Enabled Software (Qty 1) Voic PMS Software Option (Qty 1) (SMTP) Client Software Option (Qty 1) Voic Personal Contacts Software (Qty 1) Hospitality Option SX-200 ICP (Qty 1) Internet Gateway Option SX-200 ICP (Qty 1) X ACD Agent License (Qty 4) X Network Link License (Qty 1) Auto Min/Max Option SX-200 ICP (Qty 1) ACD Real Time Events Option SX-200 ICP (Qty 1) SX-200 ICP Superset 3/4DN and 400 Series (Qty 1) Min/Max Option SX-200 ICP (Qty 1) Remote LAN Access Option SX-200 ICP (Qty 1) D Channel Backup Option SX-200 ICP (Qty 1) NFAS Option SX-200 ICP (Qty 1) X IP Network Channel License (Qty 2) nd (PC) Port on IP Sets License (Qty 1) X ACD Agent License (Qty 5) Recorded Announcement Device Software (Qty 1) (SMTP) Client Software Option (Qty 1) Voic Personal Contacts Software (Qty 1) Standard Unified Messaging SX-200 ICP (Qty 1) X IP Sets License (Qty 2) X Voic Box License (Qty 2) X TDM Device License (Qty 10) Voic Bilingual PMPT SX-200 ICP (Qty 1) Auto Attendant Option SX-200 ICP (Qty 1) Mitai Option SX-200 ICP (Qty 1) Remote Download Option SX-200 ICP (Qty 1) SS4000 Sets Option SX-200 ICP (Qty 1) Fax Tone Detection option SX-200 ICP (Qty 1) Voic Softkeys Option SX-200 ICP (Qty 1) Q.Sig Option SX-200 ICP (Qty 1) Record A Call Option SX-200 ICP (Qty 1) Class Sets Option SX-200 ICP (Qty 1) Phonebook Option SX-200 ICP (Qty 1) Feature Level 6 Option SX-200 ICP (Qty 1) X IP Sets License (Qty 2) X Voic Box License (Qty 2) X TDM Device License (Qty 24) X Network Link License (Qty 1) Centralized Voic and Attendant SX-200 ICP (Qty 1) This product is to be purchased as part of the Mitel Demo Kit Program and is to be used for demonstration purposes Only. It is not available for re-sale. Terms and Conditions of the Mitel Demo Kit Program are available on Mitel OnLine. Page 2-217

246 MITEL DEMO KITS (Continued) SX-200 ICP - DEMO KITS (Continued) $0.00 VPN Demo 1 Year License 1 End Maximum one per Solution Provider 3000 CS - DEMO KITS $1, Mitel 3000 IP Dealer demo kit MITEL APPLICATION SUITE (MAS) - DEMO KITS $ MAS Demo Kit w/csm - Migration to vcsm $0.00 This part enables channel partners with a MAS and CSM demo kit to migrate the CSM application to a VirtualCSM demo kit MAS Demo Kit w/csm - Migration to SW CSM $0.00 This part enables channel partners with a MAS and CSM demo kit to migrate the CSM application to a stand alone CSM demo kit (s/w only) MAS Demo Kit to Virtual MAS Demo Kit Con This part is required to convert an existing MAS demo kit to a Virtual MAS demo kit This part can only be applied if the following pre-requisite part number is in place: $0.00 Note: This part cannot be applied if CSM is installed or if the MAS demo kit is installed in server/gateway mode This part is only available for MCD installations MAS 1.2 Mob Demo to MAS 2.0 Mob Upg This part is required to upgrade from MAS 1.2 Mobility demo kit to a MAS 2.0 Mobility demo kit Page 2-218

247 MITEL DEMO KITS (Continued) MITEL APPLICATION SUITE (MAS) - DEMO KITS (Continued) $0.00 MAS 1.2 Full Demo Kit to MAS 2.0 Upgrade $0.00 This part is required to upgrade from MAS 1.2 Multi-App base (full) demo kit for 3300 ICP to a MAS 2.0 demo kit MAS 1.2 Msg&Conf 5K Demo to MAS 2.0 Upg This part is required to upgrade from either MAS 1.2 Msg & Conf for 5000 Digital demo kit or MAS 1.2 Msg & Conf for 5000 IP demo kit to a MAS 2.0 demo kit UNIFIED COMMUNICATOR (UC) - DEMO KITS C-SW-OEM $0.00 UCA 3.0 to 3.1 Demo Kit Upgrade $ UC Advanced Demo Kit $0.00 Includes: UC Server Software, UC Advanced desktop phone licenses, 10 UC Advanced Softphone licenses, 2 UC Advanced Console Option licenses and 5 UC Advanced Dynamic Location licenses UC Advancd 2.0 to 3.0 Demo Kit Upg UC Advanced 2.0 to 3.0 Demo Kit upgrade Includes: Upgrade to UC Server 3.0 software, 10 UC Advanced desktop phone licenses, 10 UC Advanced softphone licenses, and 2 UC Advanced Console option licenses NUPOINT MESSENGER (NP) - DEMO KITS $50.00 (A-AMC) NPM IP Std Demo Opt Upg to current release $50.00 NP-UM Std 12.0 to current release $ NP-UM Std Demo Option Bundle Page 2-219

248 MITEL DEMO KITS (Continued) NUPOINT MESSENGER (NP) - DEMO KITS (Continued) $ vnp-um Std Demo Kit $50.00 (A-AMC) NPM IP STD - 10.x DEMO OPT UPG to current release Part number (R11.0 Base S/W Media) is a pre-requisite CONTACT CENTER (CC) - DEMO KITS $0.00 CC Dealer Demo Kit $0.00 No site key is required for this part. only Mitel Certified Dealers are allowed to purchase this part CC Dealer Demo Kit includes: - 1 Premium CC Starter Pack with 5 Premium Agents - 1 Premium IQ Starter Pack with 5 Premium Ports - 1 Workforce Scheduling Agent 5 pack - 1 Contact Center Softphone 5 pack - 1 Call Accounting Starter Pack with 50 Extensions CC: Try & Buy, 1-50 CA Extensions CA Try and Buy provides temporary access to: - 1 Call Accounting Starter pack with 50 Extensions NOTE: If permanent CA software is not purchased within 90 days of activation, the software will expire and stop working. CALL ACCOUNTING - DEMO KITS $0.00 Call Accounting Dealer Demo Kit CA Dealer Demo Kit includes: - 1 Call Accounting Starter Pack with 50 Extensions MITEL BORDER GATEWAY (MBG) - DEMO KITS Page 2-220

249 MITEL DEMO KITS (Continued) MITEL BORDER GATEWAY (MBG) - DEMO KITS (Continued) $ MBG 5.2 Demo Kit $ MBG Virtual Appliance Demo Kit $0.00 TW 4.5 demo kit Upgrade to MBG LIVE BUSINESS GATEWAY (LBG) - DEMO KITS $ LIVE BUSINESS GATEWAY DEMO KIT WIN VER inc 10 user licenses WIRELESS - DEMO KITS $ Demo i640 kit,2 batteries,charger,na P/S For demo usage only Demo restrictions apply EMERGENCY RESPONSE SYSTEM (ERS) - DEMO KITS $1, DEMO SYS BASE S/W (ER ADVISER) Upgrades to same base functionality as but limited to 10 station licenses PROGRAM: CUSTOMER SERVICE MANAGER DEMO KITS $ Virtual CSM Demo Kit Page 2-221

250 MITEL DEMO KITS (Continued) PROGRAM: CUSTOMER SERVICE MANAGER DEMO KITS (Continued) $ CSM Demo Kit(SW Only) PROGRAM: MITEL APPLICATION SUITE DEMO KIT $ MAS 4.0 DEMO Kit MAS 4.0 demo kit DESKTOP - DEMO KITS Z $2, UC360 Demo Kit (Video) Bundle Only 2 UC360 Demo Kits are allowed per authorizedner. Includes: UC360 Collab Pt. (Remote Collab + Video) (Qty. 2) Multi-Port GigE PoE Switch (Qty. 2) Requires C13 Power Cords (Qty.2) to be purchased separately: C13 Power Cord with NA Plug OR C13 Power Cord with UK Plug OR C13 Power Cord with European Plug OR C13 Power Cord with Australian Plug If other country-specific C13 Plug types are required, they must be sourced locally. UC360 is NOT approved for use in China or Brazil. Page 2-222

251 MITEL SOFTWARE ASSURANCE PROGRAM MITEL SOFTWARE ASSURANCE PROGRAM MITEL COMMUNICATIONS DIRECTOR SOFTWARE ASSURANCE $3.00 PREM SWA MCD USER $0.00 PREM SWAS Designated License Manager $38.00 PREM SWAS MCD BASE (INCL 16 USERS) $1.00 PREM SWAS MCD ONS (ANALOG) $0.00 PREM SWAS MCD for MICD SP Base CAP $0.00 PREM SWAS MCD for MICD SP User CAP $0.00 STD SWAS Designated License Manager $4.00 STD SWAS MCD ONS (Analog) $10.00 STD SWAS MCD User $ STD SWAS MCD for MiCD Base $40.00 STD SWAS MCD for MiCD User $38.00 PREM SWAS Virtual MCD Base Page 2-223

252 MITEL SOFTWARE ASSURANCE PROGRAM (Continued) MITEL COMMUNICATIONS DIRECTOR SOFTWARE ASSURANCE (Continued) $38.00 PREM SWAS Virtual MCD Business Base $ STD SWAS Virtual MCD Base SWAS for Base only; 0 user licenses $ STD SWAS Virtual MCD Business Base SWAS for Base only; 0 user licenses CP SOFTWARE ASSURANCE $ Software Assurance: Enrollment $ PREM SWAS 5000 CP BASE $ STD SWAS 5000 CP Base $ STD SWAS 5000 Base up to 24 IP Ports $ PREM SWAS 5000 Base up to 24 IP Ports NUPOINT UNIFIED MESSAGING SOFTWARE ASSURANCE $ NP-UM 640E SW Assurance 1 YR 8 Ports $ PREM SWAS NPM 640 BASE Page 2-224

253 MITEL SOFTWARE ASSURANCE PROGRAM (Continued) NUPOINT UNIFIED MESSAGING SOFTWARE ASSURANCE (Continued) $33.00 PREM SWAS NPM 640 VMPORT $ PREM SWAS NPM Single Server or Virtual BASE $69.00 PREM SWAS NPM BASE $33.00 PREM SWAS NPM SPEECH PORT $12.00 PREM SWAS NPM VMPORT $1, STD SWAS NPM 640 Base $ STD SWAS NPM 640 VMPort $ STD SWAS NPM NPM Single Server or Virtual BASE Base $ STD SWAS NPM Speech Port $ STD SWAS NPM Std Edition Base $39.00 STD SWAS NPM VMPort MITEL APPLICATIONS SUITE SOFTWARE ASSURANCE $10.00 PREM SWAS MAS AWC AUDIO PORT Page 2-225

254 MITEL SOFTWARE ASSURANCE PROGRAM (Continued) MITEL APPLICATIONS SUITE SOFTWARE ASSURANCE (Continued) $5.00 PREM SWAS MAS AWC WEB PORT $30.00 PREM SWAS MAS BASE $ PREM SWAS MAS CSM $75.00 PREM SWAS MAS MBD $1.00 PREM SWAS MAS NPM MAILBOX $33.00 STD SWAS MAS AWC Audio Port $17.00 STD SWAS MAS AWC Web Port $ STD SWAS MAS Base $ STD SWAS MAS CSM $ STD SWAS MAS MBD $3.50 STD SWAS MAS NPM Mailbox $8.00 STD SWAS MAS UCM Client $2.00 STD SWAS MAS UCM User Page 2-226

255 MITEL SOFTWARE ASSURANCE PROGRAM (Continued) MITEL APPLICATIONS SUITE SOFTWARE ASSURANCE (Continued) $ MAS Msg & Conf for 5000 SWA: 1 Year UNIFIED COMMUNICATOR $38.00 PREM SWAS UCA BASE $3.00 PREM SWAS UCA DESKPHONE $2.50 PREM SWAS UCA SOFTPHONE $1.50 PREM SWAS UCA Web / Mobile Portal $ STD SWAS UCA Base $11.00 STD SWAS UCA Deskphone $8.00 STD SWAS UCA Softphone $5.00 STD SWAS UCA Web / Mobile Portal $ STD SWAS UCM Base MBG/TELEWORKER SOFTWARE ASSURANCE Page 2-227

256 MITEL SOFTWARE ASSURANCE PROGRAM (Continued) MBG/TELEWORKER SOFTWARE ASSURANCE (Continued) $8.00 PREM SWAS MBG BASE $2.00 PREM SWAS MBG SIP CONNECT $3.00 PREM SWAS MBG TW USER $25.00 STD SWAS MBG Base $6.00 STD SWAS MBG SIP Connect $6.00 STD SWAS MBG SRC Tap $12.00 STD SWAS MBG TW User MITEL COMMUNICATION SUITE SOFTWARE ASSURANCE $38.00 PREM SWAS MCS BASE (INCL 16 USERS) $ STD SWAS MCS Base (16 users) ENTERPRISE MANAGER SOFTWARE ASSURANCE $30.00 PREM SWAS ENTMGR BASE Page 2-228

257 MITEL SOFTWARE ASSURANCE PROGRAM (Continued) ENTERPRISE MANAGER SOFTWARE ASSURANCE (Continued) $27.00 PREM SWAS ENTMGR NODE $ STD SWAS EntMgr Base $90.00 STD SWAS EntMgr Node TELECOLLABORATION SOFTWARE ASSURANCE $ PREM SWAS HD Solo $1, PREM SWAS TELECOLLAB MEETING ROOM $ PREM SWAS TELECOLLAB OFFICE $4, STD SWAS Telecollab Meeting Room AMC TRANSFER ADMIN FEE $50.00 AMC TRANSFER ADMIN FEE MOBILE EXTENSION SOFTWARE ASSURANCE $2.00 PREM SWAS MAS UCM CLIENT Page 2-229

258 MITEL SOFTWARE ASSURANCE PROGRAM (Continued) MOBILE EXTENSION SOFTWARE ASSURANCE (Continued) $1.00 PREM SWAS MAS UCM USER $30.00 PREM SWAS UCM BASE SRC SOFTWARE ASSURANCE $2.00 PREM SWAS MBG SRC TAP CUSTOMER SERVICE MANAGER SOFTWARE ASSURANCE $38.00 PREM SWAS MCS BASE (INCL 16 USERS) $ STD SWAS, CSM $ PREM SWAS, CSM MITEL BUSINESS DASHBOARD SOFTWARE ASSURANCE $ STD SWAS, MBD $75.00 PREM SWAS, MBD Page 2-230

259 MITEL SOFTWARE ASSURANCE PROGRAM (Continued) CONTACT CENTER SOFTWARE ASSURANCE $1.00 CC Software Assurance: Premium Plus $ A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. - A Renewal Quote number is required for this part. It is available from Sales Work Bench or [email protected]. - address required for fulfillment - No physical product included. - Pre-requisites: CC, IQ and/or CA software Premium Plus Software Assurance is calculated at 25% of the USD of products owned. Premium Plus coverage includes: - Technical Support, Monday to Friday between 8am and 8pm ET - Emergency after hours support, Monday to Friday between 8pm and 10pm ET. - Emergency support 24 hours a day, 7 days a week, 365 days a year. CC Software Assurance: Re-enlist Penalty - A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. - A Renewal Quote number is required for this part. It is available from Sales Work Bench or [email protected]. - address required for fulfillment - No physical product included. - Pre-requisites: CC, IQ and/or CA software If out of warranty for more than 90 days, a re-enlist fee charge applies in addition to the Software Assurance fee. This is calculated: - for NA, CAR and LAM at 10% of the USD of the products owned. - for EMEA at 5% of the USD of the products owned. Page 2-231

260 MITEL SOFTWARE ASSURANCE PROGRAM (Continued) CONTACT CENTER SOFTWARE ASSURANCE (Continued) $1.00 $1.00 CC Software Assurance: TSP Premium Plus - A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. - A Renewal Quote number is required for this part. It is available from Sales Work Bench or [email protected]. - address required for fulfillment - No physical product included. - Pre-requisites: CC, IQ and/or CA software OTE: Only applicable to customers who invest in Mitel s Total Solutions Program. The TSP Premium Plus 24/7/365 coverage is maintained for the duration of the TSP contract, and includes: - Technical Support, Monday to Friday between 8am and 8pm ET - Emergency after hours support, Monday to Friday between 8pm and 10pm ET. - Emergency support 24 hours a day, 7 days a week, 365 days a year. CC Software Assurance: Standard A site key is required if this part is being added to an existing site. No site key required if this is purchased as part of a new site. A Renewal Quote number is required for this part. It is available from Sales Work Bench or [email protected]. - address required for fulfillment - No physical Pre-requisites: CC, IQ and/or CA software Standard Software Assurance is calculated at 15% of the USD of products owned. Standard coverage includes: Technical Support, Monday to Friday between 8am and 8pm ET - Emergency after hours support, Monday to Friday between 8pm and 10pm ET Page 2-232

261 MITEL MIGRATION & TECHNOLOGY UPGRADE PROGRAMS MITEL MIGRATION & TECHNOLOGY UPGRADE PROGRAMS PROGRAM: INTER-TEL AXXESS TO MITEL 5000 UPGRADE B-5000-SW $0.00 ACD Premium Feature-Axxess to B-5000-SW $0.00 Agent Help Premium Feature-Axxess to 5K B-5000-HW $3, Axxess to 5000 Upgrade Package B-5000-SW $0.00 Desktop OAI Interface Feature B-5000-SW $0.00 LIC IP NETWORKING - AXXESS TO B-5000-SW $0.00 Mitel 5000 "Category A" IP Endpoint Lic $0.00 PROMO LIC MT 5000 IP EPOINT B B-5000-SW $0.00 Remote ACD Premium Feature-Axxess to 5K B-5000-HW $0.00 Second Port Enable Lic for Dual T1/E B-5000-SW $0.00 Sys OAI 3rd party Call Crtl-Axxess to 5K B-5000-SW $0.00 System OAI Events-Axxess to $0.00 MT5000 Lic Category E Promo Pkg This part is only available for order on the same P.O. as the Axxess to 5000 Upgrade part # The maximum quantity eligible to be ordered is Qty 48. Page 2-233

262 MITEL NUPOINT MESSENGER COMMON PRODUCT MITEL NUPOINT MESSENGER COMMON PRODUCT NUPOINT STAARD EDITION (NP-STD) $2, NP-Std. Converts NP-Std to virtual NP max ports raised to 120. ALL VERSIONS OF NUPOINT (NP) $0.00 NP. Speech to Text Enablement This part enables STT on the NP system. Customer must also purchase STT credits or Speech to Text in NA English only. Page 2-234

263 MITEL LEGACY COMPONENTS MITEL LEGACY COMPONENTS MITEL COMMUNICATIONS SUITE - LEGACY COMPONENTS $6, High Availability Powered by Mitel Sun Fire x4150 Server Powered by Mitel Sun server. Must be orderred with one of the asscoiated software packs As an OEM product, this product is subject to non-standard discounts. This product is non-discountable. The Mitel Sales Workbench tool will reflect Mitel Recommended List Pricing Customer information must be provided for warranty registration with manufacturer (Sun Microsystems) Regional support coverage by sun may limit the availability of this product within certain regions. Please contact your Mitel rep for details. SX-200 IP - LEGACY COMPONENTS $ SX-200 ICP Compact Flash Memory Carrier interface MMC $ SX-200 ICP Fan SX-200 ML/EL - LEGACY COMPONENTS $ SX-200 Dark Gray "EL" Cabinet Rack Mount Brackets AXXESS - LEGACY COMPONENTS B-5000-HW $35.00 CABLE ASSY PCDPM-TO-PC/OUTPUT I/F Page 2-235

264 MITEL LEGACY COMPONENTS (Continued) AXXESS - LEGACY COMPONENTS (Continued) $16, Port Fiber OC3 Multi-Mode ATM Switch Supports fiber OC3 CP Servers and CPU/PCMA-F only DESKTOP DEVICES - LEGACY COMPONENTS $2.00 Accessory Kit for 8520, 8560, B-5000-HW $15.00 Handset black NB Mitel logo B-5000-HW B-5000-HW $ $ Modem Data Port Module (MDPM) Certification(s): BI5000 Provides RJ11 modular jack for analog endpoint connection. PRE-REQUISITE(S): Personal Computer Data Port Module (PCDPM) ( ) Model Key Dss Can be attached to the Model 8520 and 8560 endpoints to provide additional 50 illuminated, programmable keys. PRE-REQUISITE(S): Axxess v7.0 and later for full functionality Personal Computer Data Port Module (PCDPM) ( ) MITEL SPEECH SERVER - LEGACY COMPONENTS $50.00 IUM R1.1 STAALONE SOFTWARE Must be installed on a Windows 2000 or server 3300 ICP Rls. 4.0 supported Minimum OPS Man 6.8 Minimum s/w - Speech Server (6500) Rls. 4.6 PRODUCT COLLATERAL - LEGACY COMPONENTS $5.00 Addendum I-T 5000 SERVR Installation Page 2-236

265 MITEL LEGACY COMPONENTS (Continued) PRODUCT COLLATERAL - LEGACY COMPONENTS (Continued) $5.00 Manual CS-5X00 V2.1 Addendum NA $0.40 CARD QUICK REF EXP MGR 2 Mitel Express Messenger Quick Reference Card NA $2.50 NPDOC,70,IS#1,ENG NPAGENT USER Mitel NuPoint Agent User Guide for Telephone Administration Page 2-237

266 MITEL PLATINUM PREFERRED (MPP) NER PRODUCTS MITEL PLATINUM PREFERRED (MPP) NER PRODUCTS BENBRIA BLAZECAST OEM-MPP 1 $2, BlazeCast Bundle, Sprt & SMS 1yr OEM-MPP 1 $19, year of Support and Software Assurance BlazeCast Edu & Cmps Bndl Med OEM-MPP 1 $10, Medium education bundle. Supports up to 1,000 contacts (SMS, and PC Alerts) BlazeCast Edu & Cmps Bndl Sm OEM-MPP 1 $4, Small education bundle. Supports up to 500 contacts (SMS, & PC Alerts) BlazeCast Bund Mitel AddOn (+250) OEM-MPP 1 $4, Uplift of 250 contacts (HTML Alerts). BlazeCast Bundle DB Add-on (+250) Uplift of 250 contacts (SMS, & PC Alerts). Page 2-238

267 MITEL EXTEED WARRANTY MITEL EXTEED WARRANTY MITEL EXTEED WARRANTY EW60 $36.00 EXT WAR ITDE-5200 DIG EXP INTERFACE EW60 $40.00 EXT WAR TEN ASSEMBLY HX CONTROLLER EW60 $48.00 EXT WAR INTER-TEL EXAPANSION CARD EW60 $18.40 EXT WAR SLM CS EW60 $35.80 EXT WAR SNGL LINE MODULE (SLM-8)DEI EW60 $24.00 EXT WAR DIG EP MODULE (DEM-16) EW60 $39.00 EXT WAR MT5000 DDM-16db CCA for HX (no c EW60 $17.00 EXT WAR QUAD LOOPSTART TRNK MD LSM EW60 $40.00 EXT WAR PCBA DUAL T1/E1/PRI EW60 $40.00 EXT WAR MT5000 HX Processor Mdl (HPM) MITEL COMMUNICATIONS DIRECTOR - EXTEED WARRANTY EW60 $40.00 EXT WAR CH. ECHO CANCELLR ROHS5 Page 2-239

268 MITEL EXTEED WARRANTY (Continued) MITEL COMMUNICATIONS DIRECTOR - EXTEED WARRANTY (Continued) EW60 $20.00 EXT WAR DUAL FIM 820NM MULTI MODE MMC EW60 $26.00 EXT WAR 5485 IP PAGING UNIT EW60 $48.00 EXT WAR Quad DSP MMC EW60 $60.00 EXT WAR Dual T1/E1 Trunk MMC EW60 $60.00 EXT WAR DUAL FIM 1300NM MULTI MODE MMC EW60 $72.00 EXT WAR DUAL FIM 1300NM SNGLE MODE MMC EW60 $30.00 EXT WAR QUAD BRI MMC EW60 $24.00 EXT WAR 3300 ANALOG OPTION BRD II EW60 $40.00 EXT WAR 4 PLUS 12 PORT COMBO EW60 $28.00 EXT WAR ASU II EW60 $40.00 EXT WAR T1/E1 COMBO MMC II EW60 $34.00 EXT WAR 24 port ONSp card EW60 $48.00 EXT WAR DSP II MMC Page 2-240

269 MITEL EXTEED WARRANTY (Continued) MITEL COMMUNICATIONS DIRECTOR - EXTEED WARRANTY (Continued) EW60 $60.00 EXT WAR 3300 CX II Controller EW60 $ EXT WAR 3300 CXi II Controller EW60 $ EXT WAR 3300 MXE III CONTROLLER EW60 $80.00 EXT WAR MXe III Raid Sub-System EW60 $50.00 EXT WAR Processor-MXe III Controller EW60 $ EXT WAR AX Controller MITEL DESKTOP - EXTEED WARANTY EW60 $28.20 Extended Warranty 5340 IP Phone EW60 $15.30 Extended Warranty 5324 IP Phone EW60 $22.20 Extended Warranty 5330 IP Phone EW60 $12.60 Extended Warranty 5312 IP Phone EW60 $35.70 Extended Warranty 5360 IP Phone EW60 $14.00 Extended Warranty 8528 Telephone (NA) Page 2-241

270 MITEL EXTEED WARRANTY (Continued) MITEL DESKTOP - EXTEED WARANTY (Continued) EW60 $18.00 Extended Warranty 8568 Telephone (NA) EW60 $15.00 Extended Warranty 5320 IP Phone EW60 $9.90 Extended Warranty 5304 IP Phone EW60 $19.00 Extended Warranty 5320e IP Phone EW60 $26.00 Extended Warranty 5330e IP Phone EW60 $32.00 Extended Warranty 5340e IP Phone Page 2-242

271 MITEL SX-2000 LIGHT MITEL SX-2000 LIGHT SX-2000 LIGHT SOFTWARE OPTIONS NA A-SW $2, nd Digital Link Software This Software is required for the 2nd link activation on Digital trunks. PRE-REQUISITE(S): NA 1st Digital Link Software (Qty 1) Page 2-243

272 MITEL CATEGORIES Mitel List Price () Discount Categories Price Book Key Category Description A-HW Enterprise TDM TDM Hardware A-SW TDM Software IP IP Hardware IP Software Software Assurance B-5000-HW Hardware B-5000-SW 5000 Software Hardware & Software (Canada/CALA) MP1 Mitel Platinum MPP - OEM Level 1 MP2 Preferred Partner MPP - OEM Level 2 MP3 Product MPP - OEM Level C-OEM-HW Mitel Branded MBASBS Hardware C-OEM-SW Applications & MBASBS Software Small Business Solutions/OEM (MBASBS) D-SERVICES Services Services - Partner Program TRW Training (U.S.) Technical Training TC Tech Credits (U.S.) Technical Credits Non-Discountable Repair Literature Technical Training Technical Credits CommSource/DataNet 3000 (U.S.) Mitel Product Other (i.e. MCD Media Pkgs etc.) Misc OEM Page 3-1

273 IEX PRICE PAGE PRICE PAGE 2031 $ $ $ $ $ 1, EW60 $ $ , EW60 $ $ $ EW60 $ $ $ $ $ 1, , EW60 $ $ 2, $ 1, , EW60 $ $ 1, , EW60 $ $ 1, , EW60 $ $ 1, $ , $ $ $ $ $ $ $ 2, $ EW60 $ $ , $ $ $ $ $ $ 4, $ $ $ $ $ EW60 $ $ $ 2, $ 3, , $ EW60 $ $ $ $ 2, $ $ 1, EW60 $ $ EW60 $ $ 1, , EW60 $ $ $ , $ $ $ $ $ 2, $ 1, $ $ $ $ $ $ $ $ $ $ $ $ EW60 $ , $ $ $ $ $ $ $ $ $ EW60 $ $ 1, EW60 $ $ Effective:October 09, 2012 Page 4-1

274 IEX PRICE PAGE PRICE PAGE $ EW60 $ , $ 1, $ EW60 $ , $ $ $ 13, $ $ $ $ $ EW60 $ , $ $ 1, $ $ 1, EW60 $ $ 2, EW60 $ $ EW60 $ , $ EW60 $ , $ $ , $ EW60 $ , $ $ $ XX $ $ XX $ $ 3, EW60 $ $ $ $ $ $ $ $ $ 2, EW60 $ $ 1, EW60 $ $ $ $ $ EW60 $ , $ EW60 $ , $ EW60 $ , $ $ XX $ $ 2, $ $ $ $ $ $ 3, EW60 $ $ 2, $ XX $ $ $ XX $ $ XX $ $ $ $ $ $ $ $ $ $ $ $ $ 1, $ $ 1, $ 2, , $ 3, , $ , $ , $ $ Effective:October 09, 2012 Page 4-2

275 IEX PRICE PAGE PRICE PAGE $ 6, $ $ $ $ $ $ 3, $ 3, $ 2, $ $ $ $ $ 15, $ $ $ EW60 $ , $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 6, $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 9, $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ Effective:October 09, 2012 Page 4-3

276 IEX PRICE PAGE PRICE PAGE $ $ $ $ $ $ $ 10, $ 19, $ 4, $ 4, $ 2, $ $ $ 3, $ $ $ 7, $ 11, $ 15, $ 5, $ 7, $ 12, $ 5, $ 7, $ 12, $ 3, $ $ 4, $ 12, $ 20, $ $ 6, $ 18, $ 29, $ 1, $ 10, $ 4, $ 40, $ 60, $ 1, $ 8, $ 35, $ 1, $ 5, $ 9, $ 40, $ 1, $ 6, $ 11, $ 50, $ 1, $ 4, $ 8, $ 35, $ 1, $ 5, $ 9, $ 40, $ 1, $ 6, $ 11, $ 50, $ $ 2, $ 4, $ 21, $ $ $ $ $ $ $ 5, $ $ 4, $ 8, $ 4, $ 2, $ 7, $ 5, $ 2, $ 7, $ 5, $ $ 1, $ 6, $ $ 2, $ 9, $ 1, $ $ 1, $ 1, $ 3, $ 1, $ 4, Effective:October 09, 2012 Page 4-4

277 IEX PRICE PAGE PRICE PAGE $ 3, $ 5, $ 3, $ 3, $ 3, $ $ $ $ $ $ 1, $ $ 1, $ 1, $ $ $ $ $ $ $ $ $ 4, $ 4, $ 4, $ , $ , $ , $ , $ 8, $ , $ , $ 3, $ $ $ 9, $ $ $ 3, $ $ 3, $ 11, $ 14, $ 5, $ 9, $ 14, $ 1, $ 1, $ 3, $ 8, $ 7, $ 31, $ 2, $ 6, $ 6, $ 30, $ 4, $ 21, $ $ $ $ 1, $ $ $ $ $ $ $ $ $ $ $ $ 1, $ 3, $ 3, $ $ $ $ $ $ 4, $ 3, $ 2, $ $ $ $ $ $ $ $ $ $ $ $ Effective:October 09, 2012 Page 4-5

278 IEX PRICE PAGE PRICE PAGE $ $ $ $ $ $ 2, $ 13, $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 4, $ 2, $ $ 9, $ 8, $ 4, $ 10, $ 3, $ 2, $ 3, $ 2, $ 4, $ 6, $ 1, $ 1, $ 2, $ 2, $ 3, $ 2, $ 6, $ 8, $ 4, $ 2, $ $ $ 2, $ 2, $ 3, $ 3, $ $ $ $ $ $ $ 2, $ $ $ $ $ $ $ $ $ , 2-195, 2-196, $ $ $ $ $ $ , 2-207, $ $ 3, $ $ 1, , $ 1, $ 1, $ $ 1, $ 1, $ 3, $ 4, $ 6, $ 10, Effective:October 09, 2012 Page 4-6

279 IEX PRICE PAGE PRICE PAGE $ 1, $ $ $ 1, $ $ $ $ $ $ $ $ $ 5, $ 2, $ $ $ $ $ $ $ $ $ $ $ $ $ $ 1, $ 1, $ $ $ $ , 2-207, $ , 2-207, $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 1, , $ $ Effective:October 09, 2012 Page 4-7

280 IEX PRICE PAGE PRICE PAGE $ $ $ 1, $ 2, $ 3, $ 9, $ $ $ , $ , $ $ 1, $ , $ $ $ $ $ $ $ $ $ $ $ 1, $ $ 1, $ 2, $ $ 3, $ $ $ 10, $ 6, $ 37, $ $ 5, $ 2, $ $ 1, $ 1, $ 2, , $ , 2-159, $ $ 1, $ 1, $ $ 2, , $ 2, , $ 2, $ $ 1, $ 2, , $ 1, $ 2, $ 1, $ 9, $ $ 1, $ $ 4, $ 8, $ 1, , $ 7, $ 15, $ $ $ $ 1, $ 12, $ 5, $ $ $ $ $ $ $ $ $ $ $ 1, $ 1, $ $ $ $ $ 1, $ $ $ $ $ $ $ $ 4, $ 2, Effective:October 09, 2012 Page 4-8

281 IEX PRICE PAGE PRICE PAGE $ 3, $ 1, $ 3, $ 1, $ 6, $ 2, $ $ 2, $ 1, $ $ 1, $ 3, $ 2, $ $ 1, $ 2, $ 75, $ 20, $ 1, , $ $ 3, $ $ 3, $ $ $ 1, $ 1, $ 1, $ $ $ $ 1, $ 2, $ 3, $ $ 7, $ $ 30, $ 2, $ 3, $ 4, $ 5, $ 6, $ 6, $ 5, $ 3, $ 8, $ $ 8, $ 1, $ $ 40, $ $ $ 1, $ $ $ $ $ $ 3, $ $ 1, $ 1, $ 1, $ $ 2, $ 1, , $ , $ 8, $ , $ 4, $ 2, $ 6, $ 6, $ $ $ 4, $ $ 15, $ 7, $ $ $ 1, $ 1, $ 3, $ 7, $ $ 5, $ $ $ $ $ 4, $ $ 1, Effective:October 09, 2012 Page 4-9

282 IEX PRICE PAGE PRICE PAGE $ 8, $ $ $ 3, $ 13, $ $ 4, $ 16, $ $ 3, $ 13, $ $ 4, $ 16, $ $ $ $ $ 13, $ 16, $ $ , $ , $ , $ , $ , $ 1, , $ 15, $ 4, $ 5, $ 35, $ 15, $ $ $ $ $ $ $ $ $ $ $ 2, $ $ $ 2, $ $ 4, $ $ 3, $ , $ , $ $ $ $ $ 4, $ 3, $ 4, $ $ $ $ $ 3, $ 6, $ $ $ 1, $ 6, $ 9, $ $ 2, $ 11, $ 18, $ $ $ 1, $ $ 2, $ 1, $ 5, $ 3, $ $ $ 1, $ 3, $ 1, $ $ $ $ $ $ $ $ $ Effective:October 09, 2012 Page 4-10

283 IEX PRICE PAGE PRICE PAGE $ $ $ $ $ $ $ $ $ 1, $ 4, $ 8, $ $ $ $ $ $ 25, $ 2, $ $ 3, $ 13, $ $ $ $ 1, $ 15, $ 30, $ $ 1, $ $ $ 1, $ $ 3, $ 13, $ $ 4, $ 16, $ $ , $ $ $ $ $ $ $ $ $ 3, $ $ 1, $ 3, $ $ $ $ $ $ $ $ $ 1, $ 1, $ $ $ $ 2, $ 1, $ $ $ 2, $ $ 8, $ $ 2, $ 10, $ $ 2, $ 12, $ $ 2, $ $ $ $ $ $ $ $ $ 4, $ $ $ $ $ 1, $ $ Effective:October 09, 2012 Page 4-11

284 IEX PRICE PAGE PRICE PAGE $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ , $ 2, , $ 3, $ $ $ $ $ $ $ , $ $ $ $ $ 1, $ $ $ $ $ $ 1, $ $ $ $ $ 2, $ $ $ $ $ $ 2, $ 2, $ 2, $ $ $ $ $ $ $ 1, $ 5, $ $ 1, $ 1, $ 1, $ $ 3, $ 7, $ 3, $ 7, $ $ $ $ $ $ $ $ $ $ $ $ $ $ 7, , $ 2, , $ $ $ 4, $ 1, $ $ 17, $ $ 22, $ $ $ $ 15, $ $ 20, Effective:October 09, 2012 Page 4-12

285 IEX PRICE PAGE PRICE PAGE $ $ $ $ $ $ $ $ 2, $ $ $ $ $ 1, $ 5, $ 7, $ $ 3, $ 13, $ $ 4, $ 16, $ $ $ $ $ $ $ , $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 1, $ $ $ $ 8, $ $ $ $ $ $ $ $ $ $ $ $ 1, $ $ $ 2, $ $ $ $ $ 3, $ 1, $ 1, $ $ $ $ $ $ $ $ $ $ $ $ $ $ Effective:October 09, 2012 Page 4-13

286 IEX PRICE PAGE PRICE PAGE $ , $ $ 7, $ 16, $ 2, $ 1, $ $ $ $ $ $ 6, $ 2, $ 5, $ 5, $ EW60 $ $ 1, EW60 $ $ 1, EW60 $ $ EW60 $ $ EW60 $ $ EW60 $ $ EW60 $ $ , EW60 $ $ 1, EW60 $ $ 1, EW60 $ $ $ $ $ $ $ $ $ $ $ $ $ 5, $ 2, $ 10, $ 10, $ 2, $ $ 1, $ 4, $ 5, $ 7, $ 9, $ 11, $ 15, $ 4, $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 1, $ 3, $ $ $ $ $ 1, $ , $ $ 2, $ 2, $ $ $ $ $ $ $ 2, $ 3, $ 1, Effective:October 09, 2012 Page 4-14

287 IEX PRICE PAGE PRICE PAGE $ $ $ $ $ 2, $ 2, $ 3, $ 3, $ 4, $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 8, $ $ 1, $ 2, $ 1, $ 1, $ $ 1, $ 1, $ 2, $ 1, $ 2, $ 4, $ 1, $ 1, $ $ 1, $ 5, $ 11, $ $ $ $ 1, $ 1, $ $ $ $ $ $ $ 2, $ 2, $ 4, $ $ 1, $ $ $ $ $ $ $ $ 2, $ 4, $ 1, $ 3, $ $ 3, $ 7, $ 14, $ 28, $ $ $ $ 1, $ Effective:October 09, 2012 Page 4-15

288 IEX PRICE PAGE PRICE PAGE $ $ $ $ $ 1, $ $ 1, $ $ 3, $ $ $ $ $ 3, $ $ 1, $ 1, $ 6, $ 2, $ $ $ $ $ $ 1, $ $ $ 1, $ 1, $ 1, $ $ $ $ $ $ $ $ 1, $ $ $ $ SA $ NA $ 1, , 2-47, 2-66, NA $ NA $ NA $ 2, , NA $ NA $ NA $ NA $ NA $ NA $ NA $ NA $ 1, NA $ NA $ NA $ , NA $ NA $ NA $ NA $ , NA $ , NA $ , NA $ 3, , 2-69, NA $ 1, , NA $ , NA $ 1, , NA $ , NA $ 2, , NA $ NA $ 2, NA $ 3, NA $ NA $ 1, NA $ 1, NA $ , NA $ 2, NA $ NA $ NA $ NA $ , NA $ 1, , NA $ , 2-70, 2-71 LR $ LR $ LR $ LR $ 1, LR $ 1, LR $ LR $ LR $ LR $ LR $ LR $ LR $ Effective:October 09, 2012 Page 4-16

289 IEX PRICE PAGE PRICE PAGE LR $ LR $ LR $ LR $ LR $ LR $ MW404AA $ TC_PS_PURCH $ TFRDSVC $ 1, Effective:October 09, 2012 Page 4-17