NS500 Product Concept
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- Bridget Boyd
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1 NS500 Product Concept
2 Product Concept NS500 The KX-NS500 is the successor to the TDA100/100D for the SMB Market Integrated Voice Mail Great TCO Networked Unified Communications Full CA functions Modern Office Integration Combining a full IP Core with the Analogue and Digital World
3 Smart Hybrid System The KX-NS500 has sufficient capacity for both legacy and IP ports, and an activation key or expansion cabinet can be used to easily expand the system according to customer needs. KX-NS500 KX-NS520 KX-NS520 KX-NS520 IPPT/SIP Phone Max. 128 DPT/SLT Max. 130 (Max. 160*) Maximum Trunks and Extensions Types Preinstalled KX-NS500 With 1 With 2 With 3 KX-NS520 KX-NS520 KX-NS520 Legacy Trunks 6 ch 36 ch 66 ch 96 ch 126 ch Extensions (DXDP*) (40) 66 (80) 98 (120) 130 (160) IP Trunks N/A 64 ch 64 ch 64 ch 64 ch Extensions N/A * When Digital XDP is used.
4 Preinstalled Activation Key The following type and number of activation keys are preinstalled or come with a 60-days free trial on the mother board. Smart Hybrid PBX KX-NS500 Preinstalled Activation Key Free Activation Key CA Basic-Express for all users 60-days free trial Unified Messaging (UM/ Client/Message Backup/ Two-way Recording) Mobile Extension Communication Assistant (CA PRO/CA Supervisor/CA Operator Console/CA Thin Client Server/CSTA Multiplexer) 3 rd Party CTI interface Call Centre Enhancement
5 Call Centre Solution The KX-NS500 is designed to be used in call centre environments. Its built-in applications support the basic needs of supervisors at call center, such as Queue Announcement, Live Status Monitor, Activity Report, Automatic Conversation Recording, and NAS (Network Attached Storage). Queue Announcement Four other people are waiting to connect And your estimated wait time is around 10 minutes. KX-NS500 Record conversation Live Status Monitor Customer Agent Save the voice data Activity Report NAS Server Supervisor 9
6 One Numbered Extension Up to two extensions can be assigned the same extension number. For example, calls to an extension in the office can be received simultaneously on a softphone or a smartphone. Calls can also be switched between paired phones with a simple operation. Head Office Outside KX-NS500 Call IP Networking Customer Softphone Extension #200 Base station Extension #200 One number 10
7 Simplified Maintenance The installer can access KX-NS500 platforms using a web based console. Workloads are lighter than before with full maintenance functions, leading to reduced labor costs. Users can also use a web based console to configure terminals and the VM mailbox. Installer office Web Console No need to install dedicated software on your PC Public/Privat e IP Network Office KX-NS500 Fwd/DND, VM greetings, and addresses etc can be set from a PC User The programming method is basically same as the KX-TDA/TDW/NCP and KX-TVM. PTs programming is also available in the same way as the KX-TDA100D. 11
8 Built-in UC Server Unified Communication
9 Built-in Voice Mail UC Server Unified Communication The KX-NS500 has a built-in messaging system that provides voice mail to subscribers. The Unified Messaging system can also provide voice guidance to outside callers, either directing them to their desired destination or to the mailbox of a subscriber, where they can leave a voice message. Voice Mail Server UC Server Communication Assistant wav file Built-in Notification Function - Voice mail notification - System alarm notification - And more. Smart Hybrid PBX KX-NS500 MS Outlook & IMAP4 Integration - Microsoft Outlook plug-in - IMAP4 protocol supported 12
10 Comparison with TDA/NCP/TDE Series The KX-NS500 is more improved and varied than the KX-TDA/NCP/TDE series. Model No. KX-NS500 KX-TDA100D Trunk Capacity Extension Capacity Legacy: Max 126 IP: Max 64 Legacy: Max 160 IP: Max 128 Legacy: Max 106 Legacy: Max 128 IP: Max 112 Voice Mail Built-in VM functions (24ch/400h*) Built-in ESVM Maintenance Eco Friendly Web console/ Proprietary telephone Eco mode (KX-UT/NT500 series), less power consumption compared to NCP/TDE PC maintenance console/ Proprietary telephone - * To expand the channel up to 24 channel, you need to DSP, AK, replace the storage memory card. To expand the recording time up to 400 hours, you need to replace the storage memory card.
11 System Connection Diagram Existing Equipment from Panasonic and Trunks can continue to be used, and the legacy capacity can easily be expanded simply by connecting an Expansion Cabinet. Branch Office IP proprietary phones/ SIP phones etc. Expansion Cabinet KX-NS520 LAN Head Office IP proprietary phones Branch Office QSIG Networking -KX-NS series -KX-NCP series -KX-TDE series -KX-TDA100D IP Network/ ITSP Smart Hybrid PBX KX-NS500 APT DPT SIP phones IP conferencing phones IP cell stations/ SIP cell stations Portable stations/ SIP portable stations SIP Trunk/ PSTN/ ISDN Remote maintenance PC SIP Analogue Line/ E1/PRI (30 ch) UPS Amplifier/ pager/ speaker SLT/ FAX Doorphone/ door opener E1/PRI Trunk Adaptor PC (client) -CA client -IP softphones Web maintenance console BGM/ music on hold CTI server
12 KX-NS500 Capacity Maximum Terminal Equipment Type Preinstalled KX-NS500 With 1 KX-NS520 With 2 KX-NS520 With 3 KX-NS520 Extensions (Legacy+IP) (DXDP *1 ) (168) 194 (208) 226 (248) 258 (288) Legacy (DXDP *1 ) 18 (20) 34 (40) 66 (80) 98 (120) 130 (160) SLT DPT (DXDP *1 ) 2 (4) 18 (24) 34 (48) 50 (72) 66 (96) APT N/A IP N/A 128 IP-PT *2 N/A 128 SIP *3 N/A 128 CS N/A PT-interface CS (2ch) / (8ch) 2 / N/A 4 / 2 8 / 4 12 / 6 16 / 8 IP-CS/SIP-CS N/A 16 PS 128 VM Built-in SVM (ch) 2 Built-in UM N/A 24 TVM unit 2 Doorphone N/A Door Opener N/A External Sensor N/A *1 When Digital XDP is used. *2 KX-NT500/300 Series, KX-NT265 (software version 2.0 or later only). *3 KX-UT Series, KX-NT700 and third party SIP phones (SIP hard phones/sip softphones).
13 DSP Storage Memory For VM, ACD Report, SMDR expansion Trunk Extension Product Lineup - Hardware Main Unit KX-NS500 Component Model Description Installed in DSP S (63 resources) KX-NS5110 VoIP DSP Card (S Type) DSP M (127 resources) KX-NS5111 VoIP DSP Card (M Type) DSP L (254 resources) KX-NS5112 VoIP DSP Card (L Type) XS (40 hours) KX-NS5134 Storage Memory (XS Type) S (200 hours) KX-NS5135 Storage Memory (S Type) M (400 hours) KX-NS5136 Storage Memory (M Type) LCOT6 KX-NS Port Analogue Trunk Card PRI30/E1 KX-NS5290CE PRI30 / E1 Trunk Card DPH2 KX-NS5162 Doorphone Interface Card DHLC4 KX-NS Port Digital Hybrid Extension Card DLC8 KX-NS Port Digital Hybrid Extension Card DLC16 KX-NS Port Digital Hybrid Extension Card MCSLC8 KX-NS Port SLT Card MCSLC16 KX-NS Port SLT Card A. Front cover plate for the EXP-M Slot B. Front cover plates for Trunk/Doorphone Card Slots C. Front cover plates for the Extension Card Slots D. Extension Card Slot E. Trunk/Doorphone Card Slot F. EXP-M Card Slot G. SD Card Slot H. DSP Card Slot I. RMT Card Slot DSP Card Slot Storage Memory Card Slot Trunk Slot Extension Slot Expansion Master Card EXP-M KX-NS ports Expansion Master Card EXP-M Slot Remote Modem RMT KX-TDA0196 Remote Modem Card RMT Slot 52
14 KX-NS500 The Hybrid IP Solution One Page Sales Point Enough capacity by IP! SIP for extension and trunk! VoIP Cost Saving Business Improve DISA for Automated Attendant w/o operator! 2-ch DISA Built-in! Full UC CTI functions! Telephone Company AA CTI 2-hour recording for DISA and Simple VM Digital Phone / SLT Max by D-XDP IP Phone Max.128 Additionally No need to buy other PBX again to increase capacity in future Smart Hybrid PBX KX-NS500 Caller No need operator to transfer a call Analog PT and old Digital PT connection when PBX replacement! KX-T74xx KX-T75xx KX-T77xx PT Cost Saving Business Improve VM, Recording and Call center feature by optional SD! Telephone Company VM KX-TVM by SD Caller No discard of your PT Operator Supervisor Supervisor can view recorded calls
15 New Terminals
16 Overview Panasonic s full terminal line up from high end to low end provide various solutions to various types of businesses. Smart Hybrid PBX KX-NS500 Digital Proprietary Telephone - Full duplex speaker phone - Supports EHS for wireless headsets IP Proprietary Telephone - Gigabit LAN/PC port - PoE - Full duplex speaker phone - Supports EHS for wireless headsets Wireless Terminals - Multifunctional design - Seamless communication while you move from place to place during a call 59
17 Digital Phone 'KX-DT5xx Series' Lineup For Executives/Supervisors KX-DT546 with KX-DT590-6-Line Backlight LCD Display - 24 Flexible CO Buttons - Full Duplex Speakerphone - Electronic Hook Switch - Options: KX-DT590 (Digital DSS console (48-Key) For Standard Users For Simple Users KX-DT521-1-Line Backlight LCD Display - 8 Flexible CO Buttons - Full Duplex Speakerphone - Options: KX-DT590 (Digital DSS console (48-Key) KX-DT543-3-Line Backlight LCD Display - 24 Flexible CO Buttons - Full Duplex Speakerphone - Electronic Hook Switch - Options: KX-DT590 (Digital DSS console (48-Key) A white model is available for each phone
18 Digital Phone 'KX-DT5xx Series' KX-DT500 Terminals The new terminals combine the functions of the KX-DT300 with new requirements from the market. All Terminals available in black and white KX-DT521 Business Phone KX-DT543 Advanced Phone KX-DT546 Advanced Phone
19 Digital Phone 'KX-DT5xx Series' Features High Audio Quality Full Duplex Speakerphone The speakerphone supports full duplex, enabling both parties to speak at the same time without their voice getting cut out. Advanced speaker design Speakers enhance the characteristics of low frequencies and contain a high performance D-class audio amp. Special material cone circle Larger acoustic chamber The acoustic chamber reduces echo and vibration from the speaker. Acoustic chamber (acoustic box) Hands free communication Electronic Hook Switch (EHS) supported (KX-DT546/KX-DT543) By connecting an EHS headset, you can perform wireless communication. Easy to Use Design Small footprint reduces desk space Longer handset curly cord Small footprint Longer handset curly cord
20 IP Phone 'KX-NT5xx Series' Lineup For Executives/Supervisors KX-NT inch Backlight LCD Display - 4 x 8 Self Labelling, Flexible CO Buttons - 2 Giga Ethernet Ports (10/100/1000M) - PoE - Full Duplex Speakerphone - Electronic Hook Switch - Built-in Bluetooth Module - Eco Mode For Simple Users KX-NT551-1-Line Backlight LCD Display - 8 Flexible CO Buttons - 2 Ethernet Ports (10/100/1000M) - Full Duplex Speakerphone - PoE - Eco Mode For Standard Users A white model is available for each phone KX-NT556/KX-NT553 with KX-NT505-6-Line Backlight LCD Display (KX-NT553: 3-Line) -12 x 3 Self Labelling, Flexible CO Buttons (KX-NT553: 12 x 2) - 2 Ethernet Ports (10/100/1000M) - PoE - Full Duplex Speakerphone - Electronic Hook Switch - Eco Mode - Options: KX-NT505 (Add on 48 key module) KX-NT546/KX-NT543-6-Line Backlight LCD Display (KX-NT543: 3-Line) - 24 Flexible CO Buttons - 2 Ethernet Ports (10/100M) - PoE - Speakerphone - Electronic Hook Switch - Eco Mode
21 Digital Phone 'KX-NT5xx Series' KX-NT500 Terminals The new terminals combine the functions of the KX-NT300 with new requirements from the market. All Terminals available in black and white KX-NT551 Standard Phone KX-NT543 Business Phone KX-NT546 Business Phone
22 Digital Phone 'KX-NT5xx Series' KX-NT500 Terminals The new terminals combine the functions of the KX-NT300 with new requirements from the market. All Terminals available in black and white KX-NT553 Business Phone KX-NT556 Advanced Phone KX-NT560 Advanced Phone
23 IP Phone 'KX-NT5xx Series' Features High Audio Quality Full Duplex Speakerphone (KX-NT560/KX-NT55x Series/KX-NT511) The speakerphone supports "full duplex, enabling both parties to speak at the same time without their voice getting cut out. Supports the G.722 codec G.722 codec provides calls with high quality and reduced stress. Advanced speaker design Speakers enhance the characteristics of low frequencies and contain a high performance D-class audio amp. Larger acoustic chamber The acoustic chamber reduces echo and vibration from the speaker. Special material cone circle Acoustic chamber (acoustic box) Hands free communication Built-in Bluetooth (KX-NT560 only) Bluetooth for wireless calls using a supported headset. Electronic Hook Switch (EHS) supported (Except for KX-NT551/KX-NT511) By connecting an EHS headset, you can perform wireless communication.
24 IP Phone 'KX-NT5xx Series' Features High Speed Communication Supports Gigabit Ethernet (not KX-NT546/KX-NT543) Enables high-speed data transfer. Easy to Use Design Paper Label Free (KX-NT560/KX-NT556/KX-NT553) Since the numbers are displayed on the screen, a paper label is not required. Small footprint reduces desk space Longer handset curly cord Paper label free Small footprint Longer handset curly cord
25 Wireless Terminal
26 Wireless Terminal Lineup Standard Model Slim & Light Model IP65* Tough Type Model KX-TCA185 KX-TCA285 KX-TCA385 - Noise Reduction - Built in Bluetooth Headset interface (KX-TCA285/KX-TCA385) - DECT Paging - DECT for CTI - Wireless XDP Parallel Function *IP65 compliant: Protection against dust entering the handset, and protection against water spraying from any direction.
27 Wireless Terminal Lineup KX-TCA185 KX-TCA Full Duplex SP phone Noise Reduction Application Integration KX-TCA Bluetooth 6 Industry Thinnest and Rightest Body KX-TCA385 KX-TCA285/385 IP65 KX-TCA385 7 Robustness Body (IEC ) KX-TCA385
28 Wireless Terminal Panasonic s full terminal line up from high end to low end provide various solutions to various types of businesses. KX-TCA185 Entry DECT Handset 1.8 Color Display 2.5mm Headset Noise Reduction 500 Phonebook Entries Up to 8h talktime
29 Wireless Terminal Panasonic s full terminal line up from high end to low end provide various solutions to various types of businesses. TCA285 Comfort DECT Handset 1.8 Color Display 2.5mm Headset Socket Noise Reduction 500 Phonebook Entries Up to 10h talktime Vibration Bluetooth
30 Wireless Terminal Panasonic s full terminal line up from high end to low end provide various solutions to various types of businesses. KX-TCA385 Industry DECT Handset IP65 Compliant 1.8 Color Display Noise Reduction 500 Phonebook Entries Up to 10h talktime Vibration Bluetooth
31 NS500 IP-Communication server Panasonic NS500 IP Communication Server, always the right choice! Smart Hybrid PBX KX-NS500 Wireless Mobility Full CA Integration (MS Outlook) IP Enabled UT + NT5xx Series Design & Functionality & Price New DT5xx series
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