Release Notes. EMC NetWorker Module for Databases and Applications. Release Notes. Version 8.2 and Service Packs REV 12.

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1 EMC NetWorker Module for Databases and Applications Version 8.2 and Service Packs Release Notes REV 12 April 25, 2016 These release notes contain supplemental information about EMC NetWorker Module for Databases and Applications (NMDA) release 8.2 and Service Packs. NOTICE Before you install NMDA and periodically after the installation, refer to the latest revision of this document on EMC Online Support at On the Support by Product page, search for NMDA by typing the full product name in the Find a Product field. The product page provides the product-specific downloads, documentation, and additional content and tools. Topics include: Revision history... 2 Product description...5 New features and changes... 8 Fixed problems Environment and system requirements Known problems and limitations...18 Technical notes...31 Documentation Software media, organization, and files Installation Troubleshooting and getting help...42 Compatibility matrix...43

2 Revision history The following table presents the revision history of this document. Table 1 Revision history Revision Date Description 12 April 25, 2016 Updated the following information: MySQL and MEB support on page 17 - Changed the MySQL reference in the table to MySQL 5.7. Compatibility matrix on page 43 - Updated details in the compatibility matrix. 11 March 25, 2016 Updated the following information: Fixed problems in NMDA 8.2 SP3 on page 14 - Added this topic about problem resolutions in NMDA 8.2 SP3. MySQL and MEB support on page 17 - Added information about the new support of MEB 4.0 and MySQL in NMDA 8.2 SP3. Added to Known problems and limitations: ESC on page 23, "NMDA backup might fail with many error messages in the NetWorker server log" Added to Technical notes: Sybase backup cancellation in the NMC GUI on page December 21, 2015 Updated the following information: Sybase scheduled backup might fail if Sybase server and NetWorker client run in different locales on page 31 - Fixed two references to #!/bin/sh in the workaround paragraph. DB2 HPU restore might fail with an incremental backup on page 23 - Updated the final paragraph about the IBM HPU version that contains the DB2 bug resolution. Compatibility matrix on page 43 - Updated details in the compatibility matrix. 09 November 9, 2015 Updated the following information: Sybase ASE 16.0 SP02 or later backup server on AIX and Solaris SPARC on page 13 - Added this topic about NMDA support of Sybase ASE 16.0 SP02 or later on AIX and Solaris SPARC. 08 September 30, 2015 Updated the following information: 2 EMC NetWorker Module for Databases and Applications 8.2 and Service Packs Release Notes

3 Table 1 Revision history (continued) Revision Date Description Backup configuration changes with the NetWorker 9.0 server on page 8 - Added this topic about the NMDA configuration requirements with the NetWorker 9.0 server. Support of DB fp5 or later and DB fp5 or later on page 9 - Added this topic about new DB2 support in NMDA 8.2 SP2. Fixed problems in NMDA 8.2 SP2 on page 15 - Added this topic about problem resolutions in NMDA 8.2 SP2. Fixed problems in NMDA 8.2 SP1 on page 15 - Added to the fixed problems table. Added to Known problems and limitations: on page 29, "Oracle backup configuration with the wizard might time out with a large database" (ESC 23290) on page 30, "Oracle backup fails with a core dump when a channel is allocated, released, and allocated again" (ESC 24005) on page 30, "The nsrdasv program might report an incorrect exit code to an Oracle backup script" (ESC 23001) on page 31, "Sybase backup might fail when the backup server is busy and NSR_PARALLELISM is greater than 1" 07 September 4, 2015 Updated the following information: Fixed problems in NMDA 8.2 SP1 on page 15 - Added to the fixed problems table. MySQL and MEB support on page 17 - Added information about the support of MEB Compatibility matrix on page 43 - Updated details in the compatibility matrix. Added to Known problems and limitations: on page 21, "Push install of 32-bit NMDA fails on a 64-bit OS" 06 July 13, 2015 Updated the following information: Added the escalation number in the following topic headings: (ESC 23153) on page (ESC 23260) on page , (ESC 23787) on page 23 Revision history 3

4 Table 1 Revision history (continued) Revision Date Description , (ESC 23496) on page (ESC 23780) on page 25 Updated information in the following topics: , (ESC 23787) on page , (ESC 23496) on page 25 Compatibility matrix on page 43 - Updated details in the compatibility matrix. 05 June 30, 2015 Added to Known problems and limitations: on page 23, "DB2 backups might continue to fail after a network disconnection causes a backup failure" on page 23, "DB2 rollforward might appear to become suspended" , on page 23, "DB2 backups and restores might fail due to DB and 10.1 issues" , on page 25, "Notes database restore might fail after scanner re-creates the backup index" on page 25, "Lotus transaction log backup fails if NSR_CATALOGFILE is set" Updated the following information: Compatibility matrix on page 43 - Updated details in the compatibility matrix. 04 May 6, 2015 Updated the following information: MySQL and MEB support on page 17 - Added information about the support of MEB Added to Known problems and limitations: , "Oracle backup with postcommand script might fail" 03 January 28, 2015 Updated for the release of NMDA 8.2 SP1. 02 August 29, 2014 Updated the following information: Fixed problems on page 14 - Added the following bugs to the table of fixed problems: NW (186596), NW (186399), NW (191984), NW (193052). Updated the NW problem summary. Table 8 on page 17 - Updated the list of supported MEB versions in the table. 4 EMC NetWorker Module for Databases and Applications 8.2 and Service Packs Release Notes

5 Table 1 Revision history (continued) Revision Date Description Compatibility matrix on page 43 - Updated details in the compatibility matrix. 01 June 18, 2014 Initial release of NMDA 8.2. Product description EMC NetWorker Module for Databases and Applications (NMDA) is an add-on module for the NetWorker server and client that provides backup and recovery services for DB2, Informix, Lotus Domino/Notes, MySQL, Oracle, and Sybase ASE data. NMDA replaces all the following legacy NetWorker modules on the supported UNIX, Linux, or Windows operating systems: NetWorker Module for DB2 (NMDB2) NetWorker Module for Informix (NMI) NetWorker Module for Lotus (NML) NetWorker Module for Oracle (NMO) NetWorker Module for Sybase (NMS) NOTICE You can use NMDA to restore backups that were performed with the legacy NetWorker modules. You can use the existing legacy NetWorker module enabler to perform NMDA backups after the upgrade. Major configuration changes from legacy NetWorker modules to NMDA on page 6 describes major configuration differences between the legacy modules and NMDA. New features and changes on page 8 describes the major new features and enhancements in NMDA 8.2 and Service Packs. The appropriate release of the EMC NetWorker Module for Databases and Applications Administration Guide describes all the features that NMDA supports in the corresponding software release. Environment and system requirements on page 17 provides information about the supported versions of the NetWorker software. Known problems and limitations on page 18 describes the known problems and limitations in NMDA 8.2 and Service Packs. Technical notes on page 31 describes existing NMDA features that require special considerations or require a later version of the NetWorker software. Documentation on page 39 describes the NMDA 8.2 and Service Packs documentation and related documents. Installation on page 41 provides details about installing NMDA. Before you install NMDA, review the compatibility matrix at the end of this document and the NMDA installation guide, administration guide, and other documentation at EMC Online Support. Product description 5

6 Major configuration changes from legacy NetWorker modules to NMDA The following table compares the major configurations in the legacy NetWorker modules and NMDA, and outlines any changes in those configurations. You must set most NMDA parameters in the NMDA configuration file. The NMDA configuration file templates are in the following directories: On UNIX and Linux: /nsr/apps/config On Windows: NetWorker_install_path\apps\config Table 2 Configuration changes from legacy NetWorker modules to NMDA Feature or parameter in legacy NetWorker module Corresponding feature or parameter in NMDA NSR_DEBUG_FILE = debug_file_full_path. Replaced by NSR_DIAGNOSTIC_DEST = debug_directory_full_path. NSR_ENCRYPTION parameter. Parameter is dropped. Specify backup encryption through the NSR_AES_ENCRYPTION parameter. NetWorker Module for DB2 (NMDB2): Scheduled backup (configured without the wizard) performed through the nsrdb2sv -f configuration_file command. Replaced by scheduled backup (configured without the wizard) performed through the nsrdasv -z configuration_file command. Note The NMDA configuration_file supports the NMDB2 configuration_file format. Manual backup through the db2 commands. Restore through the db2 commands. DB2_PSWD parameter. DB2_USR parameter. NSR_DB2_BACKUP_INFO parameter. No change. No change. Replaced by USER_PSWD parameter. Set the password value in the parameter through the nsrdaadmin -P command. Replaced by DB2_USER parameter. Replaced by NSR_DR_BACKUP_INFO parameter. If NSR_DB2_BACKUP_INFO was not set, NSR_DR_BACKUP_INFO is set to TRUE (default). NSR_DB2_CONFIG_FILE parameter. NSR_*_DEBUG* parameters. Replaced by NSR_DR_FILE_LIST parameter. Replaced by NSR_DEBUG_LEVEL parameter. NetWorker Module for Informix (NMI): Scheduled backup performed through the nsrdbmi shell/batch script. Manual backup performed through the onbar commands. Restore performed through the onbar commands. BOOTFILE parameter. Replaced by scheduled backup performed through the nsrdasv -z configuration_file command. No change. No change. Replaced by NSR_DR_FILE_LIST parameter. 6 EMC NetWorker Module for Databases and Applications 8.2 and Service Packs Release Notes

7 Table 2 Configuration changes from legacy NetWorker modules to NMDA (continued) Feature or parameter in legacy NetWorker module DO_BOOTFILE_BACKUPS parameter. Corresponding feature or parameter in NMDA Replaced by NSR_DR_BACKUP_INFO parameter. NetWorker Module for Lotus (NML): Scheduled backup (configured without the wizard) or manual backup performed through the nsrnotesv -z configuration_file command. Replaced by scheduled backup (configured without the wizard) or manual backup performed through the nsrdasv -z configuration_file command. Note The NMDA configuration_file supports the NML configuration_file format. Restore performed through the nsrnotesrc -z configuration_file command. Manual backup or restore performed through the NetWorker User for Lotus GUI (nwbml.exe) on Windows only. Document-level recovery performed through the nsrdocrc -z configuration_file command. Document-level recovery performed through the Notes client GUI on Windows only. LOTUSUSER parameter. No change. No change. No change. No change. Replaced by LOTUS_USER parameter. NetWorker Module for Oracle (NMO): Scheduled backup (configured without the wizard) performed through the nsrnmo shell/batch script. Manual backup performed through the Oracle RMAN interface. Restore performed through the Oracle RMAN interface. NSR_SB_DEBUG_FILE parameter. Replaced by scheduled backup (configured without wizard) performed through the nsrdasv -z configuration_file command. No change. No change. Replaced by NSR_DEBUG_LEVEL=1 parameter. NetWorker Module for Sybase (NMS): Scheduled backup performed through the nsrsyb shell/batch script. Manual backup performed through the nsrsybsv command_line_options command. Database consistency check performed through the nsrsybcc command_line_options command. Restore performed through the nsrsybrc command_line_options command. Manual backup or restore performed through the NetWorker User for Sybase GUI (nwbms.exe) on Windows only. BACKUP_OPT parameter. -G, -R, and -T options of nsrsybsv command. Replaced by scheduled backup performed through the nsrdasv -z configuration_file command. Replaced by manual backup performed through the nsrdasv -z configuration_file command. No change. No change. No change. Parameter is dropped. Replaced by NSR_DUMP_LOG_OPT parameter. Major configuration changes from legacy NetWorker modules to NMDA 7

8 Table 2 Configuration changes from legacy NetWorker modules to NMDA (continued) Feature or parameter in legacy NetWorker module Corresponding feature or parameter in NMDA -l option of nsrsybsv command. Replaced by NSR_BACKUP_LEVEL parameter. -p option of nsrsybsv command. Replaced by NSR_PROMOTE_FULL parameter. -P option of nsrsybsv command, or password setting in the Client resource. Replaced by USER_PSWD parameter. Set the password value in the parameter through the nsrdaadmin -P command. -r option of nsrsybsv command. Replaced by NSR_ASE_PASSWORD parameter. -U option of nsrsybsv command, or remote user setting in the Client resource. Replaced by SYBASE_USER parameter. -V option of nsrsybsv command. Replaced by NSR_ASE_VERIFY parameter. New features and changes The following topics describe the new features and changes in NMDA 8.2 and the related Service Packs. NMDA 8.2 and Service Packs replace the previous NMDA releases on the supported Linux, UNIX, and Windows operating systems. You can use NMDA 8.2 and Service Packs to restore any backups performed with previous NMDA releases. Note Deprecated features are features supported in this NMDA release that will be removed and unsupported in a future NMDA release. Backup configuration changes with the NetWorker 9.0 server If you update the NetWorker server to release 9.0, you must change certain settings in the NMDA backup configurations to enable the NMDA backup operations with the updated NetWorker server. This requirement applies to all the NMDA 8.2 and Service Packs configurations. With the NetWorker 9.0 server, you cannot create any new configurations of Avamar deduplication backups. However, you can continue to use existing backup configurations of Avamar backups, and you can continue to restore Avamar backups by using NMDA with the NetWorker 9.0 server. The NetWorker 9.0 server does not support browse policy settings, and sets the browse policy to the same value as the retention policy. The browse policy field and resource are removed from the NMC 9.0 GUI. The NetWorker 9.0 server ignores any setting of the NSR_SAVESET_BROWSE parameter. With the NetWorker 9.0 server, the NSR_DATA_VOLUME_POOL and NSR_SAVESET_RETENTION parameters are no longer supported for scheduled backups. However, these parameters are still supported for manual backups. You can continue to use a scheduled backup configuration that was created with a pre-9.0 server. However, ensure that the destination pool and retention period values are set in the backup action that is configured for the scheduled backup. You can configure a backup action by using the Policy Action Wizard, described in the EMC NetWorker Version 9.0 Administration Guide. 8 EMC NetWorker Module for Databases and Applications 8.2 and Service Packs Release Notes

9 The NetWorker 9.0 server introduces the new concepts of a data protection policy, backup workflow, and backup action for a scheduled backup configuration. The EMC NetWorker Version 9.0 Administration Guide and the EMC NetWorker Module for Databases and Applications Version 9.0 Administration Guide provide details about configuring a backup action, workflow, and data protection policy for a scheduled backup. You can also specify the scheduled backup pool or retention policy in the Client resource. With a NetWorker 9.0 server, the attribute settings in the Client resource override the settings in the backup action. In the Client resource in the NMC 9.0 GUI, the Group attribute is renamed as Protection group list. The NetWorker 9.0 server no longer supports a scheduled backup pool that is specified with the NSR_DATA_VOLUME_POOL parameter or associated with a backup group. For manual backups with the NetWorker 9.0 server, the parameter settings in the NMDA configuration file have a higher precedence than the corresponding settings in the Client resource. NOTICE The NetWorker 9.0 server does not support NSM backups and restores with pre-9.0 NetWorker client and NMDA software. To enable NSM operations with the NetWorker 9.0 server, update the NetWorker client and NMDA to release 9.0. Ensure that you install the NetWorker 9.0 extended client software. NSM backups that are configured with a pre-9.0 server continue to operate after the software update. However, you cannot perform a NetWorker 9.0 clone operation on any snapshot that was created with pre-9.0 NMDA, even after you have updated NMDA and the NetWorker client. NMDA 8.2 SP2 The following topics describe the major new or enhanced features of NMDA 8.2 SP2. The EMC NetWorker Module for Databases and Applications Version 8.2 and Service Packs Administration Guide provides complete configuration details for the new features. The compatibility matrix at the end of this document provides details about the supported environments. Support of DB fp5 or later and DB fp5 or later NMDA 8.2 SP2 provides support of DB fp5 or later and DB fp5 or later. These DB2 fix packs provide an enhancement of DB2 native encryption. There is a known DB2 limitation due to the enhancement that might cause the NMDA wizard configuration or scheduled backup on AIX to fail. Refer to the DB2 troubleshooting information in the EMC NetWorker Module for Databases and Applications Version 8.2 and Service Packs Administration Guide for details about a workaround that is recommended by IBM DB2. NMDA 8.2 SP1 The following topics describe the major new or enhanced features of NMDA 8.2 SP1. The EMC NetWorker Module for Databases and Applications Version 8.2 and Service Packs Administration Guide provides complete configuration details for the new features. The compatibility matrix at the end of this document provides details about the supported environments. Data Domain IPv6 support NMDA 8.2 SP1 provides support for both the EMC Data Domain IPv6 and mixed IPv4 and IPv6 networks. NMDA 8.2 SP2 9

10 The EMC NetWorker Release 8.2 and Services Packs Release Notes provides information about the new support of Data Domain IPv6 networks with NetWorker software. DB2 HADR support NMDA 8.2 SP1 supports DB2 backups and restores in a DB2 High Availability Disaster Recovery (HADR) environment. The NetWorker scheduled backups always run on the active node in the HADR environment. IBM DB2 has the following restrictions with HADR support that impact NMDA functionality: Multiple standby mode is available only with DB and later. HADR is not available in partitioned database environments. DB2 does not support backups on the standby host, even if the Reads on Standby (ROS) feature is enabled. Tablespace-level restore or rollforward is not supported on either a primary or standby database. NMDA supports DB2 HADR configuration with and without Virtual IP (VIP). NMDA has the following limitations with DB2 HADR support: You cannot use the NMDA wizard to configure an HADR backup in a VIP environment. You must use the client-side manual configuration procedure through NMC. NMDA does not support DB2 HADR in a DB2 purescale environment. The EMC NetWorker Module for Databases and Applications Version 8.2 and Service Packs Administration Guide provides details about how to configure and perform DB2 HADR backups and restores. DB2 load with copy yes option support Sybase listonly option support Sybase restore parameter support NMDA supports the use of the DB2 load command with the copy yes option to save a copy of DB2 database changes during the load operation to NetWorker for later use in the database recovery. Rollforward recovery must be enabled for the database before you can use the copy yes option with the load command. The EMC NetWorker Module for Databases and Applications Version 8.2 and Service Packs Administration Guide provides details about how to use a load operation with the copy yes option to save a load-copy file and use a rollforward operation to recover the file into a database. NMDA 8.2 SP1 supports the use of the Sybase restore command, nsrsybrc, with the listonly option for obtaining structure information from the latest backup of a Sybase instance or databases, without restoring the backup. Sybase ASE 15.7 ESD#2 and later provides the listonly option support. The EMC NetWorker Module for Databases and Applications Version 8.2 and Service Packs Administration Guide provides details about how to obtain the structure information from an NMDA Sybase backup by using the Sybase listonly option. In previous NMDA releases, the Sybase restore parameters were set as nsrsybrc command line options, described in the EMC NetWorker Module for Databases and Applications Command Reference Guide. These command line options are deprecated in NMDA 8.2 SP1, and support of the command line options will be removed in the future. 10 EMC NetWorker Module for Databases and Applications 8.2 and Service Packs Release Notes

11 NMDA 8.2 SP1 provides new support for Sybase restore parameters in the NMDA configuration file. After setting the required restore parameters in the configuration file, you can perform a Sybase restore/recovery with the nsrsybrc -z configuration_file_path command. This NMDA release provides separate configuration file templates for the Sybase backup and restore parameters: nmda_sybase_backup.cfg Template for Sybase backup parameters nmda_sybase_restore.cfg Template for Sybase restore parameters The following table lists the parameters that you can set in the NMDA 8.2 SP1 configuration file for a Sybase restore/recovery. The table also lists the corresponding nsrsybrc command line options. The EMC NetWorker Module for Databases and Applications Version 8.2 and Service Packs Administration Guide provides details about how to set the Sybase parameters. Table 3 NMDA Sybase restore parameters and nsrsybrc command line options Sybase restore parameters in NMDA 8.2 SP1 Corresponding command line options DATABASE_ONLINE (new parameter) nsrsybrc -p NSR_ASE_PASSWORD nsrsybrc -r backup_password NSR_ASE_VERIFY nsrsybrc -V {header full verifyonly} NSR_BACKUP_PATHS nsrsybrc { SYBASE:/ASE_server_name SYBASE:/ASE_server_name/database_name [ SYBASE:/ASE_server_name/ database_name...] } NSR_CLIENT NSR_DEBUG_LEVEL NSR_DIAGNOSTIC_DEST (new parameter) NSR_DPRINTF (new debug parameter) NSR_ENCRYPTION_PHRASES NSR_NWPATH NSR_RECOVER_POOL NSR_RELOCATION_DEST (new parameter) NSR_SERVER NSR_XBSA_DEBUG (new debug parameter) RECOVER_LISTONLY (new parameter) nsrsybrc -c client_name nsrsybrc -D debug_level Not applicable Not applicable nsrsybrc -e AES_pass_phrase Not applicable nsrsybrc -w recover_pool nsrsybrc -d SYBASE:/ASE_server_name[/ database_name] nsrsybrc -s server_name Not applicable nsrsybrc -l {load_sql create_sql} RECOVER_UNTIL (new parameter) nsrsybrc -m {up_to_min up_to_min_noskip} -t backup_time STRIPE_DEVICE_DEST (new parameter) nsrsybrc -L temporary_file_pathname NMDA 8.2 SP1 11

12 Table 3 NMDA Sybase restore parameters and nsrsybrc command line options (continued) Sybase restore parameters in NMDA 8.2 SP1 SYBASE_USER Corresponding command line options nsrsybrc -U username USE_CONSISTENCY_CHECK nsrsybrc -k USER_PSWD nsrsybrc -P password Updated NMDA 8.2 SP1 parameters NMDA 8.2 SP1 supports the new parameter DB2_ACS_METADATA_DELETION_FORCE. You can use this parameter to enforce the deletion of the DB2 snapshot metadata save sets of a snapshot backup. You can enforce this deletion after a deletion of the corresponding NSM snapshot backup succeeded in removing the snapshot save sets but failed to remove the associated metadata save sets. NMDA 8.2 SP1 also provides new support for the Sybase restore parameters described in the preceding topic. The EMC NetWorker Module for Databases and Applications Version 8.2 and Service Packs Administration Guide provides complete details about all the supported NMDA parameters. NMDA 8.2 The following topics describe the major new or enhanced features of NMDA 8.2. The EMC NetWorker Module for Databases and Applications Release 8.2 Administration Guide provides complete configuration details for the new features. The compatibility matrix at the end of this document provides details about the supported environments. DB2 data recovery with the HPU utility NMDA 8.2 introduces support for the IBM Optim High Performance Unload (HPU) utility, which is a high-speed stand-alone utility that unloads, extracts, and repartitions backup data into DB2 databases. The HPU utility unloads data directly from an NMDA DB2 full, incremental, or delta backup to staging files and then writes the data to output files for use with the DB2 load utility. By reading the data directly from a backup image instead of through the DB2 software layer or database engine, the utility provides quick and efficient recovery of discrete volumes of data. The IBM DB2 documentation provides details about HPU and how to create the control file for HPU operations. NMDA support of the HPU utility requires HPU 4.2 Fixpack 1 or later. Lotus transaction logs backup with multiple concurrent streams NMDA 8.2 introduces support for the backup of Lotus archived transaction logs through multiple concurrent (parallel) streams during a full, incremental, or logs only backup. You can improve the backup performance by specifying that multiple concurrent data streams are sent to the NetWorker server for the backup. For a logs only backup, you must set the NSR_PARALLELISM parameter or corresponding wizard option to specify the maximum number of concurrent streams to 12 EMC NetWorker Module for Databases and Applications 8.2 and Service Packs Release Notes

13 send to the NetWorker server. During a full or incremental backup, the parameter or option that you set for the data backup is automatically used for the logs backup. Oracle recovery wizard support of TNS_ADMIN environment variable NMDA 8.2 enables you to set the Oracle TNS_ADMIN environment variable in the Oracle recovery configuration wizard to specify a nondefault location for the tnsnames.ora file. You need to set the parameter only if the file is not in the default location. The tnsnames.ora file is required to enable the proper database connections during an NMDA Oracle recovery. Sybase ASE 16.0 SP02 or later backup server on AIX and Solaris SPARC Sybase network password encryption Updated NMDA 8.2 parameters Sybase ASE 16.0 SP02 or later installs both 32-bit and 64-bit versions of the backup server on AIX and Solaris SPARC. NMDA supports only the 32-bit backup server with Sybase ASE 16.0 SP02 or later. To enable the NMDA operations with the 32-bit backup server, follow the linking instructions in the latest revision of the EMC NetWorker Module for Databases and Applications Version 8.2 and Service Packs Installation Guide. NMDA 8.2 supports the Sybase network password encryption feature. This feature encrypts login passwords for secure password transmission between the Sybase server and client. The Sybase network password encryption was introduced in Sybase ASE ESD #2, with support of a value from 0 to 2. A value of 1 restricts clients to use either the RSA public key encryption algorithms or the Sybase proprietary algorithms. A value of 2 restricts clients to use only the RSA encryption algorithms. Starting with Sybase ASE 15.7 ESD #2, the network password encryption also supports a value of 3, which indicates that the server allows only incoming clients that use the EPEP login protocol. The Sybase documentation provides more details about network password encryption. NMDA automatically encrypts the Sybase login passwords by using the algorithms configured on the Sybase ASE server. No additional configuration is needed in NMDA. NMDA 8.2 provides support for the new DB2 parameter SOURCE_DBNAME, which specifies the name of the DB2 database used for a backup of the archived logs. The parameter is mandatory for a rollforward recovery of the destination database after a restore to a different database. NMDA 8.2 no longer supports the NSR_NO_BUSY_ERRORS parameter. Use the NSR_MAX_START_RETRIES parameter instead. You do not need to use this parameter for regular operations, but only in the case of connectivity issues with the NetWorker server. The NMDA Oracle parameter NSR_RETENTION_DISABLED is unsupported. The following results occurred if you used the parameter in a prior NMDA release: Backups remained on the backup device forever unless the DBA ran the delete obsolete command on a regular basis with permissions to delete the backup entries. Clone operations failed. If you set the NSR_RETENTION_DISABLED parameter in an RMAN backup script, the NMDA Oracle backup fails with an error message. Instead of using this parameter, either NMDA

14 you must use the NSR_ORACLE_RETENTION parameter if you use Oracle window-based policies or you must set the NetWorker retention policies correctly going forward. The EMC NetWorker Module for Databases and Applications Release 8.2 Administration Guide provides details. Fixed problems The following topics provide details about the major fixes implemented in NMDA 8.2 and the related Service Packs. Fixed problems in NMDA 8.2 SP3 The following table lists the major fixes implemented in NMDA 8.2 SP3. Table 4 Problems fixed in NMDA 8.2 SP3 Issue number Problem summary Application (ESC 25797) NMDA binaries might core dump on a Solaris SPARC 64-bit M-series system. All A DB2 NSM restore to a non-existent database might not restore the ACL of the database correctly. DB (ESC 24795) A DB2, Informix, Lotus, or Sybase backup might fail to start after many instances of the following error are recorded in the NetWorker server daemon log and the server becomes unresponsive: nsrexecd GSS warning Session information (number #:#) for 'account/ client@domain' has expired after 120 minutes because a daemon has not requested the information DB2, Informix, Lotus, Sybase (ESC 24583) (ESC 25237) (ESC 25556) A Lotus restore is slow and appears to become suspended if there are many Lotus backups that include many DAOS files. After you perform an RMAN retention query, you cannot open the output file from the query. After you update the NMDA software to release 8.2 SP2, an Oracle RMAN backup might fail with the following type of error message and produce a core dump: RMAN-03009: failure of allocate command on c1 channel at 12/26/ :43:33 ORA-03113: end-of-file on communication channel Lotus Oracle Oracle (ESC 24921) A Sybase scheduled backup does not stop immediately when you stop the backup group in the NMC GUI. Sybase 14 EMC NetWorker Module for Databases and Applications 8.2 and Service Packs Release Notes

15 Fixed problems in NMDA 8.2 SP2 The following table lists the major fixes implemented in NMDA 8.2 SP2. Table 5 Problems fixed in NMDA 8.2 SP2 Issue number Problem summary Application (ESC 23153) (ESC 23260) , (ESC 23787) , (ESC 23496) (ESC 23780) After a DB2 backup fails due to a network disconnection with the NetWorker server, subsequent DB2 backups might continue to fail in certain cases. A DB2 rollforward operation might appear to become suspended if the NetWorker client file index includes many entries for non-db2 backups. Due to issues in DB and 10.1, such as APAR IT05079, a DB2 backup configuration in the wizard or a scheduled backup might fail. A restore of tablespaces in a DPF environment might fail. After the NetWorker backup index is re-created by using the scanner program, a restore of a Lotus Domino database backup might fail. If the NSR_CATALOGFILE parameter value is set in the configuration file or in the backup configuration wizard, then a Lotus transaction log backup fails. DB2 DB2 DB2 Lotus Domino Lotus Domino An Oracle scheduled backup with a postcommand script might fail if the script name starts with nsrnmodr. Oracle (ESC 23290) (ESC 24005) (ESC 23001) An Oracle backup fails with a core dump when you allocate a channel, release the channel, and then allocate another channel in the RMAN backup script. When you use a backup script that runs the nsrdasv program to perform an Oracle RMAN backup, the nsrdasv command always reports the exit code 0. A Sybase backup might fail when the backup server is busy and NSR_PARALLELISM is greater than zero. Oracle Oracle Sybase Fixed problems in NMDA 8.2 SP1 The following table lists the major fixes implemented in NMDA 8.2 SP1. Table 6 Problems fixed in NMDA 8.2 SP1 Issue number Problem summary Application Client Direct backups fail with 32-bit NMDA on 64-bit Linux because the 64-bit NetWorker client release 8.2 does not include the 32-bit libddboost.so library. The issue is fixed in the 64-bit NetWorker client release 8.2 SP1. All Note To enable Client Direct backups of a 32-bit database on 64-bit Linux, install the 64-bit NetWorker client release 8.2 SP The 32-bit NMDA software files are missing in the 64-bit NMDA zipped download file on Windows. All Fixed problems in NMDA 8.2 SP2 15

16 Table 6 Problems fixed in NMDA 8.2 SP1 (continued) Issue number Problem summary Application NW NW NW For DB2 NSM backups, the DB2 metadata save set is not removed when a point-in-time save set is removed or released. A misleading message "Unknown error category 211" might cause confusion with a Domino backup failure. An Oracle backup might fail with the following error message when the nsrmmd process is busy: DB2 Lotus Oracle Volume ID 'volume_id' is not in media database. (2:3:73) NW The nsrdasv program fails to correctly process the NLS_DATE_FORMAT parameter value that contains spaces. Oracle NW NSR_ORACLE_RETENTION is not honored if the parameter is set by the wizard. Oracle NW Oracle backups complete successfully but do not release the FIPS140 resource correctly at the end, which might cause Oracle to dump a core file. Oracle An Oracle backup configuration operation with the wizard might time out when the configuration includes a large Oracle database. Oracle NW The nsrsybrc command does not permit spaces between the -P option and the password. Sybase ASE NW An NMDA Sybase restore cannot find a backup performed during Standard Time when the restore is performed during Daylight Saving Time. Sybase ASE Fixed problems in NMDA 8.2 The following table lists the major fixes implemented in NMDA 8.2. Table 7 Problems fixed in NMDA 8.2 Issue number Problem summary Application NW154527, DB2 backup on Windows fails due to a db2sysc.exe process crash. DB2 NW The restore of a DB2 NSM snapshot backup might fail with a crash of the db2vend process. DB2 NW161337, NW NW NW160571, NW161178, DB2 redirected recovery with the db2 "rollforward db" command fails to recover the transaction logs from the backup media. With the NSR_PREFETCH_LOGS parameter set to a nonzero value, a Lotus restore with the nsrdocrc command does not prefetch any transaction logs. Lotus recovery of a Domino.nsf file with many transaction logs does not stop when End restore is selected, and the recovery continues to completion. On Linux, a Lotus scheduled backup fails with a crash of the nsrdasv program when the checkpoint restart option (CPR) is enabled. When you run the NetWorker User for Lotus GUI to recover a Lotus backup, the GUI might not display all the backed-up files included in the backup. DB2 Lotus Domino Lotus Domino Lotus Domino Lotus Domino 16 EMC NetWorker Module for Databases and Applications 8.2 and Service Packs Release Notes

17 Table 7 Problems fixed in NMDA 8.2 (continued) Issue number Problem summary Application NW NW NW159657, Oracle recovery configuration wizard fails if the Oracle TNS_ADMIN environment variable specifies a nondefault location for the Oracle Net service files. NSR_RMAN_OUTPUT=SHELL setting on Windows does not generate the expected names for the RMAN output log files. The nsrdasv program always returns a zero exit code for an Oracle backup failure. Oracle Oracle Oracle Environment and system requirements MySQL and MEB support As client-side products, NMDA and the NetWorker client must reside on each database or application server that participates in the backup or restore. The NetWorker server and storage node can reside on either the same system or separate systems. Unless otherwise specified, NMDA requires the NetWorker server, storage node, and client release 8.0 or later. The compatibility matrix at the end of this document provides the current details on the software that NMDA 8.2 and related Service Packs require, such as supported operating systems and versions, database servers or application servers, NetWorker, and other supporting software. The EMC NetWorker Module for Databases and Applications Administration Guide for the corresponding NMDA release provides details about the environment and system configurations required to operate NMDA. NMDA interacts with the MySQL Enterprise Backup (MEB) software to perform MySQL backups and restores. You must install a supported version of MEB with the proper version of MySQL as shown in the following table. Table 8 MySQL and MEB version dependencies MySQL version Supported MEB versions , 3.7, 3.8, 3.9, , 3.7, 3.8, 3.9, 3.10, 3.11, , 3.7, 3.8, 3.9, 3.10, 3.11, The following considerations apply to NMDA MySQL operations and MEB dependencies: 32-bit MEB must be installed for 32-bit MySQL support, and 64-bit MEB must be installed for 64-bit MySQL support. NMDA does not support the MEB 3.9 copy-back-and-apply-log operation. With MEB 3.11, 3.12, and 4.0, NMDA does not support wizard configurations of the partial MySQL backups of non-innodb databases. However, you can use the NMDA wizard to configure the partial MySQL backups of InnoDB databases. Environment and system requirements 17

18 With MEB 3.11, 3.12, and 4.0, NMDA supports MySQL binary log backups only if you disable the MEB log file backups by setting MYSQL_MEB_OPTIONS=--skipbinlog. With MEB 3.12 and 4.0, NMDA does not support cloud backup and restore with OpenStack Object Storage (Swift) 1.0. With MEB 4.0, NMDA does not support the mysql.backup_sbt_history table on the backed-up MySQL instance for accessing information about online backups to tape. You must use the mminfo or nsrinfo command to obtain information about NMDA MySQL backups to a NetWorker server. The MySQL documentation provides details about MEB 4.0 limitations, which also affect the NMDA MySQL operations. MySQL 5.6 support NMDA supports MySQL release 5.6, including the new features except for the use of an encrypted login file, mylogin.cnf, for setting the backup credentials. NMDA support of new features in MySQL 5.6 requires MEB version or later to be installed on the MySQL server host. For a list of the new features supported only with MEB or later, refer to the topic Compatibility Note for MySQL Version in the MySQL Enterprise Backup User s Guide for version or later. Known problems and limitations The following tables list the known problems and limitations that apply to NMDA 8.2 and the related Service Packs: Limitations in NMDA 8.2 and Service Packs on page 18 Limitations in other products that affect NMDA 8.2 and Service Packs on page 20 The issues are grouped according to the specific application to which they apply. The first group includes the common issues that apply to multiple applications. When you contact Customer Service about an issue, use the listed issue number. Unless the entry for a known limitation indicates that it is resolved for a specific release, the limitation applies to NMDA 8.2 and all the Service Packs. A resolved limitation is listed in the fixed problems table for the release in which it is resolved. Table 9 Limitations in NMDA 8.2 and Service Packs Issue number Description Operating system Product feature Application on page 21 A push install operation fails to update the 32-bit NMDA software on a 64-bit OS. All Push install All on page 21 On Linux, NMDA installations and operations fail if the NetWorker client package is installed in a nondefault location. Linux Installation, backup, restore All 18 EMC NetWorker Module for Databases and Applications 8.2 and Service Packs Release Notes

19 Table 9 Limitations in NMDA 8.2 and Service Packs (continued) Issue number Description Operating system Product feature Application ESC on page 23 An NMDA backup might fail and produce many instances of the following error message in the NetWorker server log file: AIX, Linux Backup All An existing connection was forcibly closed by the remote host (ESC 23153) on page 23 After a DB2 backup fails due to a network disconnection with the NetWorker server, subsequent DB2 backups might continue to fail in certain cases. All Backup, archive DB (ESC 23260) on page 23 A DB2 rollforward operation might appear to become suspended if the NetWorker client file index includes many entries for non-db2 backups. All Restore DB2 NW on page 24 The savegroup report for a DB2 snapshot and rollover backup does not include any save set information from the rollover part of the backup. Linux Backup, NSM DB2 NW on page 25 With 32-bit NMDA on AIX, an Informix backup fails with the following error message: AIX Backup Informix Dependent module /usr/lib/liblocktbl.so could not be loaded , (ESC 23496) on page (ESC 23780) on page 25 NW101758, NW on page 26 NW on page 27 After the NetWorker backup index is re-created by using the scanner program, a restore of a Lotus Domino database backup might fail. If the NSR_CATALOGFILE parameter value is set in the configuration file or in the backup configuration wizard, then a Lotus transaction log backup fails. A Lotus backup of 64-bit Domino on AIX might cause the Domino server to crash or become suspended or the backup might fail with a specific error message. A Lotus full database backup might expire before the dependent transaction log backups because NMDA Lotus does not create dependencies between the backups. All Restore Lotus Domino All Backup Lotus Domino AIX Backup Lotus Domino All Backup Lotus Domino NW on page 27 Conversion of a MySQL client-side to server-side configuration with the nsrdaadmin -W command Linux Configuration conversion MySQL fails. NW on page 27 When you run the nsrinfo command to obtain information about MySQL backups, the command displays an error message. Linux Backup MySQL LGTsc06110 o n page 28 Japanese Oracle backup information might be displayed incorrectly in the NMC program. All Backup, internationalization Oracle Known problems and limitations 19

20 Table 9 Limitations in NMDA 8.2 and Service Packs (continued) Issue number Description Operating system Product feature Application NW on page on page 29 NMDA Oracle save set bundling or policy uniformity fails for a multinode Oracle RAC backup, but the backup is successful and fully recoverable. An Oracle backup configuration operation with the wizard might time out when the configuration includes a large Oracle database. All Backup Oracle All Configuration wizard Oracle An Oracle scheduled backup with a postcommand script might fail if the script name starts with nsrnmodr. All Backup Oracle (ESC 23290) on page (ESC 24005) on page 30 NW on page 30 NW on page (ESC 23001) on page 31 An Oracle backup fails with a core dump when you allocate a channel, release the channel, and then allocate another channel in the RMAN backup script. When you use a backup script that runs the nsrdasv program to perform an Oracle RMAN backup, the nsrdasv command always reports the exit code 0. If a Sybase manual or scheduled backup attempts to back up more than 200 databases, the backup might fail. A Sybase scheduled backup might fail if the Sybase server and NetWorker client run in different locales. A Sybase backup might fail when the backup server is busy and NSR_PARALLELISM is greater than 1. All Backup Oracle All Backup Oracle All Backup Sybase ASE All Backup Sybase ASE All Backup Sybase ASE Table 10 Limitations in other products that affect NMDA 8.2 and Service Packs Issue number Description Operating system Product feature Application NW on page 22 Due to a NetWorker limitation in non-english locales, backup configuration with the wizard fails. All Configuration wizard, internationalization All on page 23 Due to a DB2 bug, if you use the HPU utility to unload and restore an NMDA DB2 incremental backup, then the operation might fail with an error. All Restore DB , (ESC 23787) on page 23 Due to issues in DB and 10.1, such as APAR IT05079, a DB2 backup configuration in the wizard or a scheduled backup might fail. A restore of tablespaces in a DPF environment might fail. All Backup, restore DB2 NW on page 24 NW on page 24 Due to a DB2 bug, if you run a multisession DB2 backup and use the db2 prune command to delete backup entries from the DB2 history file, the command might leave some entries in the file. Due to a DB2 limitation, NMDA does not delete the logs from the NetWorker server during a db2 prune All Backup DB2 All Backup DB2 20 EMC NetWorker Module for Databases and Applications 8.2 and Service Packs Release Notes

21 Table 10 Limitations in other products that affect NMDA 8.2 and Service Packs (continued) Issue number Description Operating system Product feature Application operation if the NMDA configuration file pathname in the LOGARCHOPTn parameter exceeds 30 ASCII characters. NW on page 28 Due to an Oracle limitation, Oracle backup problems might occur when the RMAN script contains non-ascii data. All Backup, internationalization Oracle NW on page 29 Due to Oracle bug , a point-in-time recovery of an Oracle 12c table, table partition, or pluggable database (PDB) might fail if you use manual channel allocation. All Restore Oracle NW on page 29 Due to Oracle bug , an Oracle 12cR1 container or pluggable database snapshot backup with NSM fails on Windows if some of the datafiles are not located on a snapshotable device. Windows Backup, NSM Oracle Common NMDA problems and limitations Push install of 32-bit NMDA fails on a 64-bit OS This section contains the NMDA problems and limitations that apply to all the applications (DB2, Informix, Lotus Domino/Notes, MySQL, Oracle, Sybase) that NMDA supports If you try to update 32-bit NMDA on a 64-bit OS by using the software distribution (push install) feature from the NetWorker server, the push install operation fails with the following type of error message: nsrcpd NSR warning No upgrade clients available for the selected products As a workaround, update the 32-bit NMDA software manually on a 64-bit OS: 1. Uninstall the existing 32-bit NMDA software according to the uninstall instructions in the NMDA installation guide for the module version. 2. Install the updated 32-bit NMDA software according to the install instructions in the latest NMDA installation guide. Installations and operations fail on Linux with NetWorker client installed in nondefault location On Linux, if the NetWorker client package is installed in a nondefault location, then NMDA operations cannot load the FIPS140 shared libraries. As a result, the following issues occur: The NMDA installation fails with the following error message: Unable to load FIPS-140 module: The FIPS140 shared library could not be found Common NMDA problems and limitations 21

22 The NMDA binaries are installed correctly, but the automated wizard registration fails with the error. All other NMDA operations fail with the same error message, including backups, restores, and backup deletions. As a workaround, perform the following steps: 1. Run the following command as the root user to create the required symbolic link: # ln -s /relocation_path/lib/nsr /usr/lib/nsr 2. If you want to use the NMDA wizard, then run the appropriate command from the following table as the root user to register the wizard. Note To manually unregister the wizard, use the command from the table but replace the option -i with -u. Table 11 Command to register the wizard Database or application Wizard registration command DB2 nsrdb2ra -i Informix nsrifmxra -i Lotus nsrlotusra -i MySQL nsrmysqlra -i Oracle nsrorara -i Sybase nsrsybra -i 3. To enable NMDA MySQL operations, run the following commands as the root user to create the required symbolic links: # ln -s /relocation_path/lib64/libmysqlapi.so.2 /usr/lib64/ libmysqlapi.so.2 # ln -s /relocation_path/lib64/libmysqlapiwrap.so /usr/lib64/ libmysqlapiwrap.so # ln -s /relocation_path/lib/libnsrmysql.so /usr/lib/libnsrmysql.so Backup configuration with the wizard fails in non-english locale NW Due to a NetWorker limitation in non-english locales, if the NetWorker server is installed in a nondefault path that includes any non-ascii characters, the configuration of a backup with the wizard fails with the following error message: Failed to open lockbox non-ascii_dir_name\nsr\lockbox\client_name \clb.lb As a workaround, perform either of the following actions: Configure the backup manually with the NMC method, without the wizard. Ensure that the installation path of the NetWorker server does not include any non- ASCII characters. 22 EMC NetWorker Module for Databases and Applications 8.2 and Service Packs Release Notes

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