Software Engineering. Requirements elicitation - Facts finding. Software Engineering Requirements Elicitation Slide 1
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1 Software Engineering Requirements elicitation - Facts finding Software Engineering Requirements Elicitation Slide 1
2 Chapter Objectives To introduce software the Requirements Engineering Process To describe the techniques used in Requirements Elicitation and Facts finding Software Engineering Requirements Elicitation Slide 2
3 The Requirements Engineering Process Feasibility study Feasibility report Requirements elicitation and analysis System models Requirements specification User and system requirements Requirements validation Requirements document Software Engineering Requirements Elicitation Slide 3
4 Software specification Process (Requirements Engineering Process) The process of establishing What services are required (Functional requirements) Constraints on the system s operation and development ((Non-functional requirements) Requirements engineering process 1. Feasibility study Alternatives & Quick cost/benefit analysis Feasibility: Technical, Financial, Human, Time schedule Deliverables: Feasibility report 2. Requirements elicitation and analysis:facts finding Interviews, JAD Joint Application Development, Questionnaires, Document inspection, Observation Deliverables: System models (Diagrams) Software Engineering Requirements Elicitation Slide 4
5 The Requirements Engineering Process 3. Requirements specification User level: abstract specification System level: detailed specification Deliverables: User and system requirements 4. Requirements validation for Completeness Consistency Realism Deliverables: Updated requirements Global Deliverables of the Requirements Eng Process : System Requirements Specification document Software Engineering Requirements Elicitation Slide 5
6 Requirements Elicitation: Facts finding Techniques Facts finding Techniques (Requirements Capturing) : Interviews JAD Joint Application Development Questionnaires Document inspection Observation Prototyping Software Engineering Requirements Elicitation Slide 6
7 Facts finding Techniques: Interviews Select interviewees at multiple level of the organisation Design unstructured interviews for broad info Design structured interviews for specific info Prepare questions and checklist Types of questions: Closed-ended questions: requires specific answer Open-ended questions: interviewee feels free to talk Probing questions (why?): follow-up on a point just mentioned Try to Separate facts from opinion Write interview report ASAP ( same day) Software Engineering Requirements Elicitation Slide 7
8 Closed-ended questions You expect a specific answer Specific answer:» How many employees do you have?» What is your budget for the system? Binary (True or false): Will the system be a web based one? Multiple choice: What is the priority of the system (High, Medium, Low)? Software Engineering Requirements Elicitation Slide 8
9 Guidelines for effective interviewing Plan the interview Prepare interviewee, appointment Prepare checklists, questions Conduct the interview Arrive on time - be formal Start with an open-ended question Listen carefully - Take notes (tape record if permitted) End with an open-ended question» Is there any point you would like to add? Write Interview report within 48 hours Send a copy to the interviewee Software Engineering Requirements Elicitation Slide 9
10 Facts finding Techniques: Joint Application Design JAD Group of users meet (for hours, days, weeks..) under the direction of a facilitator Follow a formal agenda for points to be discussed Participants know the business rules and the organization's needs Information is combined when collected, not afterwards) Come out with an integrated view of needs ( no problem of info integration from different sources as in other techniques). Software Engineering Requirements Elicitation Slide 10
11 Facts finding Techniques: Questionnaires For large number of people Many geographic locations Design a form Questions must be very clear ( You are not there to explain the questions) Software Engineering Requirements Elicitation Slide 11
12 Facts finding Techniques: Document Inspection Ask for: Organisation chart Forms used in the system Reports used in the system Annual reports Previous study of the system, if any Software Engineering Requirements Elicitation Slide 12
13 Facts finding Techniques: Observation Real world (First hand) info No description by others (as in interviews and JAD) Try to act as a detective Software Engineering Requirements Elicitation Slide 13
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