Event Overview. Key Areas of Discussion. Benefits of Attending

Transcription

1 - 31st May, Mumbai 3rd June, Bangalore 8th June, Delhi 15th June, Colombo 21st June, Riyadh 27th June, Abu Dhabi

2 Event Overview In today s increasingly complex work environment and changing usage patterns of collaboration solutions, there is a need for effective convergence of all modes of communication and collaboration from desk phones to mobile, desktop and laptops. This convergence is also driven by the necessity to streamline business processes in line with the collaboration technologies. Such effective integration requires a comprehensive understanding about the deployment of Unified Communication (UC) applications in an enterprise coupled with ways of optimizing the cost of implementing these solutions. In order to achieve this, the collective thoughts on successful implementation of Unified Communication solutions and the challenges in attaining the same need to flow smoothly across the entire ecosystem. The South Asia Unified Communication Summit 2011 aims to convene the best minds in Unified Communication arena under one roof to create an interactive milieu for exchange of knowledge and ideas. The event would focus on ways to achieve innovation through effective implementation of integrated unified solutions. It also serves to address issues like security concerns in the adoption of cloud-based UC services and challenges to be overcome in building an effective collaborative workspace. This is your chance to gain an understanding of the key tools, techniques, and strategies needed for effective implementation of UC applications. Key Areas of Discussion Leveraging Unified Communications for Real-time Collaboration Driving Innovation through Collaboration Changing Business Models in Cloud Services Integration of Contact Centers with Unified Communication Convergence of Collaboration and Social Networking Benefits of Attending Gain Insight into the changing Unified Communication landscape Find out ways of addressing security concerns in cloud adoption for collaboration Discuss ways to manage the challenges in building an effective collaborative workspace Be engaged with the industry to understand the customer experiences Outstanding representation of IT Professionals across many industry verticals Be actively involved in panel discussions and breakout sessions on current trends and emerging issues in the Unified Communication industry

3 Who Should Attend CIO / CTO / COO Vice Presidents Directors General Managers Regional Managers Unified Communication Product Managers IT Managers Department Heads of: Strategic and Corporate Planning Information Technology Information Management Converged Communications Telecom Infrastructure About Frost & Sullivan Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation, and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best-practice models to drive the generation, evaluation, and implementation of powerful growth strategies. Frost & Sullivan leverages 50 years of experience in partnering with Global 1000 companies, emerging businesses, and the investment community from more than 40 offices across six continents. To join our Growth Partnership, please visit Across Sectors: IT/ITeS Telecom BFSI Manufacturing Government Healthcare Others

4 Schedule-at-a-glance Schedule-at-a-glance is preliminary and will be updated as information becomes available pm Registration pm Welcome and Inaugural Address by Frost & Sullivan pm Unified Communication - A Breakthrough in the World of Communication By Frost & Sullivan Multiple work locations, new competitive dynamics, the consequent need to control costs have led enterprise Chief Information Officers (CIOs) in India to consider the adoption of UC applications? This session would primarily focus on: Evolution of UC Current state of deployment of UC applications Trends that are defining the next generation of communications and collaboration pm Leveraging Collaboration for Innovation - Creating a Collaborative Culture A platform for real-time sharing of information amongst people belonging to different cultures - opportunity for innovation? This session deals with the importance of innovation in an organization and the challenges in building a collaborative workspace and how those challenges could be overcome to improve team performance pm Unified Communications Applications coming to the Cloud Will UC applications on the cloud witness more traction as a relatively cost-effective solution for enterprises? The session primarily deals with a discussion on the value proposition behind the adoption of cloud services; it also covers security concerns of enterprises in adopting cloud services and how enterprises could develop an effective ecosystem pm Networking and Refreshments

5 pm Integration of Contact Centers with Unified Communications Contact Center applications are known to be playing an important role in building a good rapport with clients and in offering effective customer support. Will UC capabilities combined with Contact Centers enhance enterprise interaction with the customers in a 2.0 world and centralize IT management functions? This session will focus on how integration of Contact Center applications with Unified Communications enables streamlining business processes and workflow and also helps in enriching customer satisfaction by providing sophisticated user experience to enterprises pm Learn from Peers: Unlocking Business Value with Unified Communications A case study on best practices by a successful CIO in implementing effective Unified Communications solutions with all practical challenges and budget constraints pm Panel Discussion: Enterprise Social Networking and Security/ Productivity Issues Can enterprises solve the security and productivity issues with regards to Enterprise Social Networking? This panel discussion will brainstorm on how companies can leverage Enterprise Social Networking for effective communication with peers and partners and how security and productivity issues can be addressed pm Valedictory Address by Frost & Sullivan 9.20 Onwards Cocktails and Dinner

6 REGISTRATION FORM HOTEL INFORMATION Sponsorship Opportunities Contact: Benoy CS / Maya Ganesh benoycs@frost.com / mayag@frost.com Speaking Opportunities Contact: Parminder Kaur Saini parminder.saini@frost.com Register now Thank you for your interest in attending the Frost & Sullivan South Asia Unified Communications Summit Registration at Frost & Sullivan Executive MindXchange events is subject to review and approval of your application by Frost & Sullivan. Frost & Sullivan reserves the right to decline attendance to events at which your company would be deemed a vendor to the market, as participation at Frost & Sullivan Executive MindXchange events is restricted to end-user practitioners. Frost & Sullivan makes every effort to hold the planned event. In an unlikely occurrence that the event is cancelled or postponed, Frost & Sullivan is not responsible for any hotel or travel arrangements that you have made. NAME & TITLE COMPANY/ORGANIZATION ADDRESS CITY STATE/COUNTRY ZIP CODE TELEPHONE FAX SIGNATURE (ORDER INVALID UNLESS SIGNED) Please mail the completed form to: For Mumbai: Aditi Vadher,Tel: , aditi.vadher@bridge2tech.com For Bangalore: Rachana Mishra, Tel: , rachana.m@bridge2tech.com For Delhi: Rama Karandikar, Tel: , rama.k@bridge2tech.com

7 Platinum Partner AVAYA Avaya is a global leader in business communications systems. The company provides unified communications, contact centers, data solutions and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit Avaya s unique combination of communications applications, software and services helps companies simplify complex communications and integrate with technologies from other vendors, enabling customers to unlock value and potential from their network. By embedding communications into the operations of an enterprise, Avaya helps improve the way organizations work making people more productive, processes more flexible and customers more satisfied. Avaya focuses Gold Partner Polycom, Inc. Polycom, Inc. is a global leader in unified communications solutions and the only provider of telepresence, video, voice and infrastructure solutions built on open standards. With Polycom, people in different locations can more effectively communicate, problem solve, and create together. Using Polycom UC solutions and services, people connect and collaborate with one another from anywhere at any time through their desktops, meeting rooms, class rooms, and a variety of mobile settings. Through highly visual immersive experiences, teams make better decisions faster and increase their productivity. Polycom powers smarter conversations, transforming lives and businesses worldwide.