Bluephone & Smart-Dialler

Transcription

1 Bluephone & Smart-Dialler Bluephone & Smart-Dialler Personal Emergency Response Systems Personal Emergency Response Systems Including inbuilt 3G 3G option option INTRODUCING HP5 PHONE & HD5 DIALLER Having supplied approximately 120,000 Smart-Caller Help Phones and Diallers we are pleased to announce release of latest 5th generation HP5 Bluephone They continue tradition of being Australian designed and manufactured for Australian market complying with PERS (Personal Emergency Response System Standard AS4607). Each of se quality each now feature additional benefit of including a high quality 3G/GPRS mobile network modem in order to provide back-up ir traditional copper telephone line and NBN fibre based UNI-V connections. Total compatibility is ensured for all three com- NTRODUCING and HD5 Smart-Dialler HP5 PHONE Emergency & HD5 Call DIALLER products. aving supplied approximately 120,000 Smart-Caller elp Phones and Diallers we are pleased to announce he release of latest 5th generation HP5 Bluephone nd HD5 Smart-Dialler Emergency Call products. hey continue tradition of being Australian deigned and manufactured for Australian market omplying with PERS (Personal Emergency Reponse System Standard AS4607). Each of se uality munication each now techniques. feature additional benefit of inluding a high quality 3G/GPRS mobile network moem in order to provide back-up ir traditional copper elephone line and NBN fibre based UNI-V connecions. Total compatibility is ensured for all three comunication techniques. NOW WITH BACK-UP NOW WITH BACK-UP This latest multiple technology arrangement is a preferred requirement by NBN-Co in order to allow a back-up This latest emergency multiple communication technology arrangement path in is a event preferred of a requirement power or service by NBN-Co provider in failure. order However, back-up HP5 emergency telephone version communication takes this 3G path back- in to allow a up event capability of a to power anor or level service by also provider allowing failure. its use However, a normal HP5 telephone deploying version takes 3G facility this 3G un- back- as der up such capability adverse to conditions. anor level by also allowing its use Similarly as a normal for those telephone Residents deploying that do not have, 3G facility nor under such to have adverse a fixed conditions. line connected telephone wish HP5 phone would automatically deploy its 3Gfunctions Similarly for for all those circumstances. Residents It n that becomes do not have, nor standard wish to have highly a featured fixed line home connected based telephone handset HP5 phone providing would both PERS automatically Emergency deploy and normafunctions communication for all circumstances. requirements. It n becomes its 3G- standard highly featured home based telephone handset providing both PERS Emergency and normal communication requirements.

2 EMERGENCY CALL FEATURES & BENEFITS Australian designed and manufactured Choice of HP5 Bluephone or HD5 Smart-Dialler Exceeds Aged Care Standard AS4607 Includes alternative 3G/GPRS back-up option Includes Bluetooth connectivity for programming Suits On-Site or Off-Site monitoring Suits Professional or Family monitoring NBN FTTP & FTTN connection compatible Loud high quality Alarm 2-way voice contact Protocols to suit all monitoring centers Auto call escalation to ensure carer response Auto Voice Messaging as an Alarm Back-Up Inbuilt call back integrity to ensure contact Easy to self install and maintain Smoke detection and reporting to care staff 48 independent wireless alarm inputs 9 hard-wired inputs (option via Multicode-09) Wide range of accessories & sub systems Daily OK - Inactivity Monitoring Voice reminders for important matters Pill Reminder - Easy to Use Answer & hang-up via wireless pendant Auto and manual battery status checking Mode 3 secure (Line seize) connection Voice warnings for low battery, line-down etc. Built in home security intrusion alarm system External Strobe activation option Duress and home invasion facilities 80 Hour constant charge battery backup Comprehensive remote programming capability DESCRIPTION The HP5 PERS Phone is both an easy to use feature phone in addition to being only emergency call (PERS) telephone that meets Australian PERS Standard AS4607. It suits desk or wall mounting and is Australian designed and manufactured and supported by Smart-Caller s 36 years of experience and knowhow. The alternative HD5 under-phone or wall mounting Smart-Dialler uses identical circuits and software designs. However, unlike HP5 Phone it does not include handset, keyboard or LCD display functions. The Dialler model is also ideally suited to safeguarding Residents within Village Community Centre, Resident Workshops and or similar communal locations. In such situations se inconspicuous PERS devices can protect Residents and Property alike via personal pendants, call-points and various wireless or hard-wired sensors. monitoring HP5 PHONE USER FEATURES & BENEFITS Brisling with latest Speakerphone user features A phone that is simple and uncomplicated to use Designed for Older and/or Frail Residents LCD screen with caller ID, time/day display etc Photo-fit Speed dialing & phone book Desk or Wall mounting Extremely loud two-way Speaker-Phone Extra loud ringer (selectable) Handset volume boost Hearing aid induction loop in handset Talking day and real time clock Select voice sounding of dial key strokes Easy to self install and maintain 2 MONITORING OPTIONS Both HP5 Bluephone and HD5 Smart-Dialler will accommodate Off-Site Professional Monitoring or alternative On-Site monitoring situations perhaps for Ageing-in-Place situations via site s nurse call system. It can also be user configured to suit Domestic (Family) monitoring. These various options may be selected via phones keyboard or Dialler s Bluetooth programming facility using a mobile phone App. Available communication paths include national PSTN network or a similar PABX connection and/or NBN FTTP or FTTN (Fibre to premises or to Node). Unlike previous models it is also now possible to communicate via 3G mobile network, latter as a back-up to or prime communication paths or perhaps as sole means of both-way data and voice communication.

3 HOME SECURITY Using Phone s Home or Away operating modes RANGE OF ACCESSORIE Bluephone can provide a comprehensive and easy to Both hard wired and wireless acc HOME operate SECURITY in-built home security system. A wide range of to both HP5 and HD5 Phone Using easy to Phone s fit security Home sensors Away are operating available modes for this RANGE purpose. OF ACCESSORIES having ability to accommoda Bluephone can provide a comprehensive and easy to Both hard wired and wireless identifiable accessories inputs. may This, be applied in conjunc operate in-built home security system. A wide range of to both HP5 and HD5 Phone and Dialler each device The Home and Away operating modes are selected via Resident to remotely access th easy to fit security sensors are available for this purpose. having ability to accommodate up to 48 separately phone s keyboard or alternatively via a dedicated identifiable inputs. keyring Home wireless and Away pendant operating or modes perhaps are selected a wireless via Resident call-point to remotely inyond access ir normal PERS device expectations under of a This, password in conjunction protection, with ability for opens up m The conspicuously phone s keyboard located or alternatively near via a dedicated entrance keyring wireless pendant or perhaps a wireless call-point inyond normal expectations The hard-wired of a PERS device. connections are a to password premises. protection, opens up many possibilities well beconspicuously An optional located strobe near light entrance can also to be premises. fitted to front entrance to warn Resident of a detected intrusion The hard-wired in ir connections tively are connects achieved by to deploying line cord inpu optional MULTICODE-09 hard-wir An absence,. optional strobe Such light event can also would be fitted have to already front entrance to ir to warn preferred Resident monitoring of a detected destination intrusion ir tively connects to line been optional reported MULTICODE-09 hard-wired interface which effec- which could typically be Such ir event own would mobile have phone already been for such reported events. The cord following input. images and diagra absence,. possible levels of care and as to ir preferred monitoring destination which could typically be ir own mobile phone for such events. The following images and vided. diagram provide an insight into possible levels of care and assistance that can be provided. any installed The Arming and Disarming process sets The sensors Arming to and operate Disarming as process required. sets any For installed example a motion sensors to (PIR) operate can as required. be programmed For example a to motion operate as an intrusion (PIR) sensor can be in programmed Away to mode operate as and intru- to revert to a Resi- sensor sion dent sensor Inactivity in Away monitor mode in and to Home revert to a mode. Resident Inactivity monitor in Home mode. HOME INVASION/DOMESTIC VIOLENCE HOME The Bluephone INVASION/DOMESTIC is ideally suited VIOLENCE to applications that require Bluephone ability is ideally to suited silently to applications generate that duress re- calls to pre- The quire ferred destinations. ability to silently generate duress calls to preferred destinations. In event of home invasion or domestic violence it is In event of home invasion or domestic violence it is refore refore possible possible for respondent for respondent receiving duress receiving duress call call to be to able be able to carry to out carry real-time out audio real-time surveillance audio and surveillance and if if warranted to also to engage also engage in voice intrusion. voice intrusion. The external strobe strobe trigger option trigger is also option an excellent is also ad-ajunct for for situations situations where a where Resident a may Resident be under attack. may be under attack. excellent ad- A full full range range of wireless of wireless activated security activated sensors security is avail-sensorablable to accommodate to accommodate almost any almost hostile or any unwelcome hostile or unwelcome is avail- environmental environmental event event including including Intrusion, Smoke, Intrusion, Heat, Smoke, Heat, Gas and Flood Detectors to name a few. Gas and Flood Detectors to name a few. Smart-House monitoring, logging and reporting system using Smart-Caller PERS accessories Smart-House m logging and rep tem using Sm PERS acce 3 3

4 RESIDENT INACTIVITY MONITORING All too often do we hear of a Resident that has fallen and for various possible reasons was unable to trigger ir PERS device often with fatal outcomes. The Smart-Caller HP5 and HD5 PERS products have a number of programmable inactivity solutions that will overcome this problem. Understandably inactivity monitoring facilities will only operate in devices Home mode and in order to avoid false calls it is important that PERS product s Away mode be enabled when Resident is absent from ir premises. One technique requires Resident to press daily OK button by a certain time, meanwhile PERS device is delivering loud announcements to remind m to do so. Or techniques automatically deploy selected elements of Smart-House range of sensors to detect and report absence of normal behavioral activity. For example, not having passed by a strategically located PIR sensor which would normally carries out a wireless handshake to PERS unit to identify that all is well. Similarly various sensors within Smart-House accessories range can recognize that refrigerator door or or regular predictable daily events have not occurred. VOICE MESSAGING & CALL-BACK INTEGRITY Voice messaging is highly desirable for Family Monitoring. Meanwhile this facility also offers an excellent life-saving backup for situations where On-Site or Off-Site professional monitoring is being used and Carer/Operator fails to make responding alarm call-back. This Call-Back Integrity feature ensures that calls are never missed or neglected and accordingly ensure that Duty of Care obligations are met. For on-site monitoring this also means a village manager does not have to worry if site experiences a prolonged power or or failure disabling normal monitoring facility s communication path or host computer. CALL ESCALLATION FACILITIES Unlike Call-Back Integrity where a Carer/Operator may fail to respond to a received incoming call, Call Escalation facility ensures an outgoing PERS emergency call is delivered to at least one of range of call destinations. It allows up to 8 call destinations to be programmed in order of priority and will continue to step through those destinations using appropriate protocol for each destination until call is accepted. Portable -PERS Solutions SAFELIFE 3G/GPRS GO ANYWHWERE PENDANT Following highly successful acceptance of previous SafeLife 2G Pendant we now introduce enhanced 3G/GPRS version. With its optional docking/charging station ideally located on bedside table, this miniature, lightweight and waterproof Pendant offers Resident benefit of both fixed internal and portable external personal protection. It has excellent both-way voice communication in association with its SOS button along with Falls Detection and a comprehensive Geo-Fence facility to ensure automatic location reporting should user wander beyond preset safe perimeter boundaries. Or noteworthy benefits include Low-Battery reporting and password protected Remote Access. In addition to allowing authorized persons to seek a pin-point location at any time remote access also facilitates set-up requirements and allows possible future firmware upgrades. Specifications & illustrations are subject to change without notice 4

5 Winwatch Nurse Call He Winwatch For Aged Care Facilities Nurse preferring to carry Call out ir Head-End own on-site monitoring of ir fixed and mobile PERS devices Aged Care Facilities Winwatch preferring software to carry out program ir own provides a total For on-site solution. monitoring of ir fixed and mobile PERS devices Winwatch software program provides a total solution. It offers a single operating platform to ensure a seamless integration of all on-site Ageing-in-Place and offsite monitoring requirements including portable 3G pen- It offers a single operating platform to ensure a seamless integration of all on-site Ageing-in-Place and offsitdants. monitoring requirements including portable 3G pendants. Various head-end equipment provides necessary Various call head-end processing equipment and provides call distribution necessary requirements. Accordingly processing and Winwatch call distribution software requirements. program Ac- fully complies call cordingly with, and Winwatch significantly software program exceeds fully complies Australian Standards with, AS3811 and significantly and AS4607. exceeds Australian Standards AS3811 and AS4607. Monitoring functions include monitoring of Resident/ Monitoring functions include monitoring of Resident/ Patient events plus Staff Duress, Building Management Patient events plus Staff Duress, Building Management Services and RTLS (Real Time Location Tracking). Services and RTLS (Real Time Location Tracking). It also It also provides provides comprehensive comprehensive logging and reporting logging and reporting facilities facilities for each for location each throughout location throughout site and off-thsitesite, latter latter where PERS where products PERS are products often supplied are often supplied site and off- by by Village Village operators operators within within surrounding community. surrounding community. In or In or words words its perfect its software perfect solution software for Age-solutioing-in-Place for Ageing-in-Place and Smart-House and Smart-House objectives whilst objectives also whilst also caring for Staff members on or off site and having caring for Staff members on or off site and having ability to safeguard tagged persons or assets. ability to safeguard tagged persons or assets. Monitoring Display Options Monitoring Display Opt Whereas HP5 and HD5 PERS devices are able to communicate Whereas directly HP5 with or and fixed HD5 and PERS mobile phones devices delivering a voice announcement and inviting Emergency Call are able to communicate directly with or fixed and mobile phones delivering Standard a voice AS4607. announcement and inviting Emergency Call to be accepted this does not however, satisfy Aged Care to be accepted this does not however, satisfy Aged It Care is refore Standard important AS4607. to be able to log all emergency call traffic in terms of time and date stamped receipt of alarm It is call refore and preferably important cancel to call be reby able to also log identifying traffic time in terms taken communicating of time and with date Resident. stamped receipt of all emergency call To alarm assist call in this and overall preferably requirement it is cancel possible call for reby also identifying carer/operator time taken to remotely communicating trigger a cancel with call Resident. responding prior to hanging up from ir call-back response. To assist in this overall requirement it is possible for The responding investment of carer/operator Off-site professional to monitoring remotely clearly trigger a cancel call provides prior to this hanging level of Operator up from support ir whereas call-back same response. should also exist for those facilities that opt to carry out ir The own investment monitoring response of Off-site service. professional monitoring clearly provides this level of Operator support whereas same This is achieved via a wide range of portable and fixed should also exist for those facilities that opt to carry out display devices controlled via Winwatch or equivalent computer ir own based monitoring monitoring facility. response service. This This includes is achieved Pagers, DECT via and a wide Mobile range Phones, of Annunciator display displays devices in addition controlled to existing monitor via screens. Winwatch or equivalent portable and fixed computer based monitoring facility. This includes Pagers, 5 DECT and Mobile Phones, Annun-

6 Smart Caller Pty Ltd 5/270 Lower Dandenong Rd Mordialloc Victoria Tel: Specifications & illustrations are subject to change without notice 6