Queensland Road Safety Awards Community Engagement Workshop Presented by Mark Stephens Fleet Manager Blue Care

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Belinda Haynes
8 years ago
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1 Case Study Blue Care Road Safety Campaign Queensland Road Safety Awards Community Engagement Workshop Presented by Mark Stephens Fleet Manager Blue Care

2 Who is Blue Care Blue Care is Australia's largest not for profit provider of community health and residential aged care. > 10,000 staff Currently 1500 vehicles on the road Over 4000 drivers 32 Million Kilometres per year Over 10,000 client visits per week

> 10,000 staff Currently 1500 vehicles on the road Over 4000

3 What was the Motivation? High crash rates History of vehicle crashes High incidence of reversing and third party crashes Increased infringements with increases in mobile speed cameras Cars returned for sale in poor condition Emergence of duty of care responsibility Desire to ensure our people are safe on the road

third party crashes Increased infringements with increases in mobile speed

4 No. of vehicles No. of claims At Fault Claims in Relation to Vehicle Numbers Move to smaller cars No. Vehicles No. Claims 2005/ / Insurance Year

Move to smaller cars 1440 1420 1400 220 215 210 205 1380

5 What were the objectives? To achieve a desired level of best practice in road and vehicle safety Drivers have the knowledge to be safe on the road Systems that identify risks and gaps To achieve a high level of sustainability both for staff and fleet operations Safety of drivers Efficient fleet operations Reduced number of at Fault Accidents Reduced number of Traffic Infringements Duty of care compliance Systems in place to address current Duty of Care compliance Strategies to ensure future Duty of Care is met

that identify risks and gaps To achieve a high level of sustainability both for staff and fleet operations Safety of drivers

6 What is Best Practice in Fleet Safety Drivers Knowledge (Safe driving culture) Visual Resources Training Programs Data Collection (all data on the operation of vehicles and the driver) Analysis of Data to identify at risk drivers, cost centres, areas of operation and vehicle types Use of data to determine effective interventions e.g. training, HR intervention Procurement policies for the selection of safe and sustainable vehicles Policies and Procedures for the operation of vehicles

centres, areas of operation and vehicle types Use of data to determine effective interventions e.g.

7 The Importance of Partnerships Sponsors Willingness by Blue Care Staff to participate in a change of culture process Buy in by BC Management RACQ Blue Care Road Safety Campaign CARRS Q Fleet Managers Insurers UCI, AON, VERO

process Buy in by BC Management RACQ Blue Care Road

8 How was the Objective Achieved Driver Safety Awareness Program Development of unique resources that Blue Care staff would relate to Awareness campaign including training programs, newsletters, messages, intranet fact sheets, accident calendars etc Methods that constantly remind drivers of their responsibilities Effective Data Collection and Analysis Fleet management system Insurance register Infringement register Managers and staff encouraged to participate in training programs and at staff meetings Fleet funding of all training and resource initiatives Support from the executive director with stats in the monthly blog

responsibilities Effective Data Collection and Analysis Fleet management system Insurance register Infringement register Managers and staff encouraged to

13 No. of vehicles No. of claims Number of at Fault Crashes to Number of Vehicles Commencement of Centralised Fleet Management WMB took over Fleet Management of own vehicles Commenced Road Safety Training Pilot Commenced Regional Road Safety Training Program Half Year Result with Projection No. Vehicles No. Claims 2005/ / / / / /2011 Insurance Year 50 0

took over Fleet Management of own vehicles Commenced Road Safety Training Pilot Commenced Regional Road Safety

14 The Future Blue Care continues to review and improve our fleet management procedures and driver safety program and is committed to developing a number of new programs and resources to enhance the existing programs and fill any future gaps: DVD s with competencies to be used to orientate drivers to specific vehicle groups and covering safety checks and safe driving techniques. Driver assessment program that provides options for managers aimed at inexperienced drivers, international drivers or drivers identified as an at risk driver. New resources to continue the road safety message web based skills and assessment program, new posters with messages targeting specific areas such as the use of mobile phones in vehicles, respect for other road users etc Bus driver program specifically for bus drivers transporting the elderly or people with disabilities. Developed in partnership with the RACQ and Mount Cotton Driver Training Centre. Eco driving program to compliment the DSAW

Driver assessment program that provides options for managers aimed at inexperienced drivers, international drivers or drivers identified as an at risk driver.

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