Programme Management Office

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1 SEPA: Programme Management Office Axelle Waterkeyn - National Bank of Belgium Agenda SCT et SDD en Belgique et en Europe End of legacy CT et DOM80 SCT SDD Standards d Questions 2 SCT & SDD migration - State of play

2 End date regulation 3 SCT & SDD migration - State of play End date regulation : 01/02/2014 Belgian banks did not ask a waiver on the Member State options 4 SCT & SDD migration - State of play

3 SEPA - End date regulation Schemes Formats Consumer protection End of domestic CT and DD schemes in euro countries as from 01/02/2014 Mandatory use of ISO XML format to banks as from 01/02/2014 IBAN mandatory as from 01/02/2014 BIC no longer required for domestic transactions as from 01/02/2014 BIC no longer required for cross-border transactions as from 01/02/2016 New protection ti measures for direct debits consumers (white/black list, limit amount, etc.) as from 01/02/ SCT & SDD migration - State of play Rapports BCE In many cases, SMEs seem to lack adequate support from software providers. Solutions from large software providers seem to be too expensive and/or illsuited to SMEs and many of the smaller software providers do not seem to have SEPA-compliant solutions. 6 SCT & SDD migration - State of play

4 Migration 7 SCT & SDD migration - State of play Migration SCT - En Europe et en Belgique 100% 90% 80% 70% 60% 50% 40% 30% 20% 33,33% 16,07% 13,90% 16,86% 47,66% 44,71% 27,16% 23,71% 20,50% 21,07% 58,03% 61,59% 29,57% 30,30% 34,86% 72,64% 73,92% 65,16% 56,26% 52,78% 40,25% 49,98% 98% 46,95% 10% 0% 1,80% CEC Euro area CSMs 8 SCT & SDD migration - State of play

5 Migration SDD - En Europe et en Belgique 100,00% 90,00% 00% 80,00% 70,00% 60,00% 50,00% 40,00% 30,00% 20,00% 00% 10,00% 0,00% 1,83% 3,30% 25,40% 24,41% 21,64% 19,48% 16,35% 18,93% 15,30% 12,92% 13,93% 11,02% 11,10% 1,94% 2,51% 4,79% 5,81% 6,84% % Belgium % Europe 9 SCT & SDD migration - State of play Migration SDD - Créanciers 100% 90% 80% 70% Mandats de domiciliation belges 100,00% ts % Mandat 60% 50% 40% 30% 20% 10% 0% # Créanciers 10 SCT & SDD migration - State of play

6 Communication 11 SCT & SDD migration - State of play Actions de communication (octobre février 2014) 01/10/2013 Réunion d'information Entreprises (Febelfin-Isabel-BNB) 17/10/2013 Dépliant et Affiche SEPA (SPF Finances) 24/10/2013 Conférence de presse (SPF Finances-SPF Economie-Febelfin-BNB) 07/11/2013 Réunion d'information banques (Febelfin) 14/11/2013 Réunion d'information ERP (Febelfin-Agoria-BNB) Décembre Sessions d'info ad hoc Janvier Sessions d'info dinfo ad hoc 01/02/ SCT & SDD migration - State of play

7 Conclusions SEPA entame sa dernière ligne droite Chacun doit avoir migré, au plus tard, le 01/02/2014 Les banques doivent accompagner leurs clients et les encourager à entamer leurs développements L'accent doit être porté sur les petites et moyennes entreprises 13 SCT & SDD migration - State of play Questions 14 SCT & SDD migration - State of play

8 SEPA Direct Debit End of Legacy Patrick Devisscher Febelfin SEPA Direct Debit - End of Legacy Decision Febelfin & CEC Boards (18 & 25/10/2013) (1/2) The reported migration levels are sufficient to maintain the end date of 01/02/2014. The migration time lines related to this date stays confirmed (last date for sending to banks, last date of clearing, last date of settlement). Any deviation of or problem with the migration rules as of 01/02/2014 / by a participant, p will be subject of the Operationeel Crisis Committee (CEC/STET) in which all CEC participants are represented. Despite of the reported migration levels, the banks express their great concern about the actual migration status and the ambitious plans/communication of the creditors and the ERP providers to reach the deadline in time. SEPA Direct Debit - End of Legacy

9 Decision Febelfin & CEC Boards (18 & 25/10/2013) (2/2) Creditors and ERP Providers have to be aware of the importance of good preparation and planning for realising i the migration in time. It is strongly recommended ddto all banksto keep their domesticpaymentapplications i open in a passive way (only receiving no sending) after 01/02/2014. CEC/STET will keep those applications open (conform to the regulation) to guarantee the final handling of the legacy transactions. The migration progress is monitored very closely. A new evaluation is planned beginning of December 2013, based on the migration status end of November SEPA Direct Debit - End of Legacy SEPA End of Legacy Credit Transfer SEPA Direct Debit - End of Legacy

10 Commerciële end date: binnenlandse producten Overzicht: Binnenlands product Communicatie over afschaf binnenlandse producten Eventuele aanpassing algemene voorwaarden, indien expliciet verwezen naar domestieke producten Laatste uitvoeringsdatum binnenlandse overschrijvingen met memodatum (tenzij dringende verwerking) Datum Zo snel mogelijk Ten laatste vrijdag 29/11/ /01/2014 Laatste uitvoeringsdatum binnenlandse periodieke opdrachten 30/01/2014 (tenzij dringende verwerking) Versturen laatste loten met binnenlandse overschrijvingen naar 31/01/ u STET Terugstorting (in binnenlands formaat) van binnenlandse overschrijvingen die uitgewisseld zijn voor 31/01/ u Annulaties binnenlandse overschrijvingen Bij negatief antwoord MT195 Bij positief antwoord SCT vanaf 01/02/ /02/ u Binnen redelijke termijn SEPA Direct Debit - End of Legacy Commerciële end date: clearing loten STET AP1 (001): Niet Dringende Overschrijvingen Aardcodes Gerelateerd product Alternatief? Overschrijvingen SCT / CT closed on 26/02/2014 Z T ( R) Swiftlikes T: MT103 via EBA Z: MT103 & MT202 Close sending 26/06/2014 Close receiving on 30/06/2014 X Y P C Kaarttransacties -> Afzonderlijke toepassingen AC1 en AC4 geen einddatum E F Stortingen Cash SCT SEPA Direct Debit - End of Legacy

11 Commerciële end date: clearing loten STET AP6 (006): Dringende Overschrijvingen Aardcodes Gerelateerd product Alternatief? Cfr 001 Cfr 001 Cfr 001 W Intracompany SCT met category purpose INTC I Interbancaire operatie To be examined by the banks SEPA Direct Debit - End of Legacy SEPA End of Legacy DOM80 SEPA Direct Debit - End of Legacy

12 End of Legacy DOM80: Tijdslijn Migratie Herinnering : is een zaterdag. Creditors Datum Ultieme datum acceptatie nieuwe schuldeisers door de banken Ultieme datum acceptatie wijzigingen schuldeisersgegevens door de banken (schuldeiser wijzigt van bank, wijziging gegevens, ) Ultieme datum laatste afgifte door de schuldeiser aan zijn bank (tijdstip bepaald door de end of day definitie van iedere bank) Ultieme datumlaatste afgifte Bank naar CEC/STET (schemacycle cycle 3 in STET 11.00u) Datum laatste settlement door CEC/STET Ultieme spildatum DOM80 unpaid Debtors Datum Ultieme datum acceptatie afgifte nieuwe mandaten (ongeacht het kanaal : papier, web banking, DOM70(1)) (2) (1) DOM70 : de acceptatiedatum van de domiciliëringsopdracht door de domiciliebank is de acceptatiedatum van het DOM70 bestand + 14 dagen. (2) De deadline is de datum van afgifte, dus afgifte later met antidatering worden niet meer geaccepteerd. SEPA Direct Debit - End of Legacy Questions? SEPA Direct Debit - End of Legacy

13 SEPA Credit Transfers Are you ready? Gilles Swinnen - BNP Paribas Fortis Infosession - Febelfin - 14/11/ Agenda 1. The goal of SEPA 2. Statistics 3. Are you ready? 4. EPC Rulebook releases Infosession - Febelfin - 14/11/2013 2

14 The goal of SEPA Multiple Local payment formats French transfer Belgian transfer CIRI-format + BBAN towards 1 format for all credit transfers in EURO SCT XML-format + IBAN/(BIC ) German Transfer Infosession - Febelfin - 14/11/ SCT Migration statistics 100% 95% 90% CEC 85% 80% Euro area CSMs 75% 70% 65% 60% 55% 50% 44,71% 45,09% 45% 38,83% 40% 33,33% 35% 30% 25% 21,07% 20% 16,86% 16,07% 13,90% 20,50% 15% 10% 1,91% 6,20% 5% 0% 1,80% 59,80% 61,59% 65,16% 62,93% 58,03% 52,30% 47,66% 62,97% 23,71% 27,16% 29,57% 30,30% 34,86% 72,64% 73,92% 67,44% 52,78% 40,25% 49,98% 46,95% 56,26% Infosession - Febelfin - 14/11/2013 4

15 Are you ready? Is all account related information converted to IBAN/BIC-format? Are you able to generate XML? Is your banking channel SEPA-conform? Is your reporting SEPA-conform? Are the current internal procedures SEPA-conform? Infosession - Febelfin - 14/11/ EPC - SCT Rulebook Releases Feb 2014 Clarifications: o Additional text to align Rulebook with End Date Regulation text Changes: o Extra reason codes indicating BIC not reachable at CSM for given Scheme Feb 2016 No more BIC required for cross-border credit transfers (IBAN-only) Infosession - Febelfin - 14/11/2013 6

16 Oh Other: FAQ SCT published on website NBB : see be/doc/ts/products/paymentsystems/sepa/faq pdf SCT Payments for beneficiaries in non-eea countries Regulation 1781/2006 (art 4-5): Obligation to provide Beneficiary IBAN, Name and Address Infosession - Febelfin - 14/11/ Questions? Infosession - Febelfin - 14/11/2013 8

17 SEPA Direct Debit the final countdown End date regulation End date = 01/02/2014 Belgian banks did not ask a waiver 2

18 Status at European level (EPC) No waiver requested by Belgium 01/02/2014 for Euro countries 01/02/2016 for non-euro countries Core scheme Rulebook 7.0 implementation 01/02/2014 No new rulebook expected in 2014 B2B scheme Rulebook 5.0 implementation 01/02/2014 No new rulebook expected in 2014 BIC removed 01/02/2014 (domestic) BIC removed 01/02/2016 (cross border) National Fact Sheets on Regulation 260/2012 on ECB Website : Status at European level E-mandates Survey At EPC Conclusion? Febelfin workgroup Core 1 Spain, Austria, Germany in 2013 & 2014 Fixed Amount scheme EPC has requested a list of activities that could be opt for FA Who s allowed to use the FA scheme? (code of conduct?) What about fixed amount? How to interprete it? Impact of the PSD 2? 4 4

19 End Date regulation Protection P t ti of the consumers Banks have to offer (= obligation) : Maximum amount Periodicity Black list White list Mandatory for Core Please inform customers not to add periodicity or amount in the mandates Only for debtor banks 5 5 Lessons learned- database NBB As per 01/02/2014, database will provide static data available for the customers who will use the DOM reference later on No amendment on the DOM 80 mandates after the End date new mandate is required Today, only paper mandates are available Archiving g 10 years after last debit 6

20 Lessons learned- the mandate Mandatory field on the Belgian SDD mandate (different from the Unique mandate reference) XML format: no tag for the description of the underlined contract Interbank mandate is published on the NBB website Fields on the template are mandatory Creditors should ask their banks to check the mandate form they would like to use No details of kind of accounts should be added No stamp from the bank Any other info should be separated from the mandatory fields 7 7 Lessons learned- the mandate Cancellation of the mandates between the debtor and the creditor (or via the debtor bank if mentioned in the Terms & Conditions) Mandate Core: consumers & non-consumers B2B is optional -> Core mandate can be signed by a Business debtor -> B2B mandate can not be signed by a consumer) B2B is not related to the type of account hold by the debtor but the quality of the client acting as a consumer or non consumer 8 8

21 Lessons learned- the mandate reference Rulebooks Reference has to be unique with the Creditor ID subject to interpretation -> 1 reference is possible for 2 mandates: 1 in core & 1 in B2B -> advice your creditors: no misuse is allowed Best advice: to use 1 unique reference per creditor to avoid any confusion For Core, the unique mandate reference can be sent separetely from the mandate 9 Lessons learned- Business code When Creditor has an Enterprise n : BE 98 ZZZ Enterprise number (10 pos.) The Business code can be used by the creditor Check digit does not apply to the business code Not part of the creditor ID 10 10

22 File structure XML structure 3 LEVELS Group Header «Group header» (FILE) Payment Information 1 «Payment Information» Transaction Information 1 (BATCH) Transaction Information 2 «Transaction Information» (PAYMENT) Payment Information 2 Transaction Information 3 Transaction Information 4 Transaction Information 5 Payment Information 3 Transaction Information 6 11 Test your files! Tools are available at banks side to test your XML files Your files can be analysed Errors are explained Validation is proposed What happens if COT s are not respected? 12

23 Lifecycle of the sequence types 1. SDD Sequence type sent by the Creditor Type of R -trx Before Due Date: Pacs.002 Reject or Request for Cancellation (RFC) Camt.056 After Due Date: Pacs.004 Return/Refund Next collection with same mandate based on R- transaction received First Reject/RFC First First Return/Refund Recurrent Recurrent Reject/RFC/Return/Refund Recurrent Last Reject/RFC Last Last Return/Refund Mandate expired. One OFF Reject/RFC One OFF One OFF Return/Refund Mandate expired 13 DOM 80 >< SEPA Direct debits SEPA DD: Reimbursements are not possible In the DOM 80 system, you could as creditor collect the money (credit of your account) but also reimburse your customers for any amount (debit of your account). In the SEPA Direct Debit system, reimbursements are possible via Reversal if same amount as for debit and same transaction reference. Otherwise, a Credit transfer will be needed. 14

24 Non-target days New Year's Day Good Friday Easter Monday 1 May (Labour Day), Christmas Day and 26 December 15 Reporting The management of the files/batches and transactions has an impact on the reporting Booking at batch levell If customer has a global parameter, he can also ask for details of the batch (request is made to the banks) 16

25 Lessons learned reason codes AC01 Account identifier (IBAN) incorrect Incorrect IBAN AC04 Account closed Account closed AC06 Account blocked Account blocked (succession /bankrupcy) AC13 Invalid Debtor account type Account type not allowed for DD AG01 AG02 DD forbidden on this account for regulatory reasons Bk operation code specified in the message is not valid for receiver Account not allowed for DD for regulatory reasons Bk operation code specified in the message is not valid for receiver AM05 Duplication collection Same collection has been done in the near past BE05 ID of th creditor incorrect Creditor ID incorrect FF01 File format incomplete or invalid XML file not duly filled out or correct-syntax error No/incorrect (syntax) mandate info in collection Amendement info is missing MD01 No valid mandate No mandate/b2b mandate not yet confirmed Refund unauthorised transaction (13 months) MD02 Mandate data missing or incorrect Sequence type incorrect 17 Lessons learned- reason codes MD06 Disputed authorized transaction Unconditional refund (Core 8 weeks) MD07 Debtor deceased Debtor deceased MS02 Refusal by the debtor Refusal by the debtor at presentation MS03 Reason not specified Limit the use of this code & select more specific one PY01 Not routable Debtor bank is not reachable for SDD RC01 Bank id (BIC)incorrect BIC is incorrect RR01 Regulatory reason Regulatory reason RR02 Regulatory reason Regulatory reason RR03 Regulatory reason Regulatory reason SL01 Specific service offered by the debtor bank Block mandate/white-black list/max amount/ periodicity 18

26 Conclusion No choice, the migration is regulatory Banks and customers have to move towards SEPA No SEPA..no business Migration is hard process but after migration is not far away and SEPA will create opportunities for all users! 19

27 Standards Implementation of XML e-standards Geert Van Antwerpen, KBC Bank SEPA info-sessie ERP 14 November Agenda 1. Standards general 2. (S)CT 3. SDD 4. Reporting 5. End dates 6. What s next?

28 Standards Standards - general ISO > EPC guidelines > Febelfin guidelines Self sufficient BE guidance (EN-FR-NL) compliant with EPC customer-bank guidelines Additional Optional Service (AOS) for OGM Baseline: Banks can offer more + support of at least last 2 versions No EPC/Febelfin XSD > hyperlink to general ISO XSD in chapter 1.4 of each standard (NL/FR/EN)

29 Credit transfers - (S)CT ISO > pain Febelfin v2 = EPC v5-v6 compliant Febelfin v3 (> 31/1/2014) = EPC v7 compliant Debtor agent option added : Other > Identification : NOTPROVIDED Extra integrated: Cross-border non-sepa Separate: Circulaire cheques via XML SEPA Direct debit (SDD) SDD for collection - ISO pain SDD for reversal (and request to cancel) - ISO pain Febelfin v2 = EPC core v5-v6 v6 / B2B v3-v4 v4 Febelfin v3 (> 31/1/2014) = EPC core v7 / B2B v5 CreditorAgent & DebtorAgent: option added: Other > Identification: NOTPROVIDED

30 Reporting Statements Coda 2.3 > Structured Message 127 for SDD + SDD R codes table XML statements: ISO camt (V1) Payment Status Report Feedback to customer before booking XML: ISO pain Optional End dates > deadlines for acceptance Service/product deadline for Standards after deadline acceptance Credit Transfer in SEPA in CIRI01+51 until XML SCT euro 30/1/2014 Non-SEPA Credit Transfer no end date CIRI51 + XML CT Direct Debit DOM80 until XML SDD 29/1/2014 Statements of Account no end date CODA + XML statements

31 What s next? Titel hoofdstuk * Footnote Source: Febelfin Event dd month yyyy 10

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