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1 CCID Annual Conference Orlando, Florida February 21, 2016 Presented By: Naomi R. Boyer, Ph.D., Kim Simpson, & Advisory Board Chair Deena Ware Handouts: Global Initiatives Advisory Board Members Global Workforce Competency Survey Global Initiatives Advisory Board Sample Meeting Agenda Global Initiatives Advisory Board Member Invitation Letter Global Initiatives Advisory Board Ipad Survey Global Initiatives Advisory Board Handbook:

2 Global Initiatives Advisory Board Members

3 Global Workforce Competency Survey Fall 2015 Q1 Polk State College Institute for Global Initiatives Global Workforce Competency Survey Q2 The Polk State College Institute for Global Initiatives is designed to provide multicultural and transnational educational opportunities and experiences for Polk State students living and working in an increasingly globally connected society. In order to achieve that mission, we need input from our community partners, customers, and stakeholders. As one of our valued constituents, we re asking you to take a few moments to provide your input based on your organization s needs and goals in order to help us to shape our Global Initiatives programming. Q3 General Information FIrst Name: Last Name: Title: Organization/Company Q4 Please indicate your industry sector: Aviation & Aerospace Life Sciences: Healthcare Life Sciences: Hospitals Life Sciences: Biomed and Research Manufacturing Defense & Homeland Security Information Technology Financial & Professional Services Logistics & Distribution Clean Technology Creative Industries (Categories include: arts schools and services; design and publishing; film, radio and TV; museums and collections; performing arts; visual arts/photography) Other Q5 Please indicate the size of your company (by number of employees): < ,000 1,000-5,000 > 5,000 Q6 Does your company currently conduct international trade (import/export of goods and services) to foreign markets? Yes No

4 Q7 Does your company contemplate or have a desire to engage in international trade (i.e., import/export of goods and services) to international markets in the future? Yes No Q8 What percentage of total annual revenues are generated from international trade? Less than 10% Between 11% and 20% Between 21% and 40% Between 41% and 60% Between 61% and 80% Between 81% and 100% Q9 What structure does your company use to engage in international business? Direct sales or purchases Strategic partnerships In country representative Franchise Direct investment Other Q12 When recruiting to fill positions engaged in your international operations, do you include international study experience in the evaluation criteria? Yes No Q13 Is international study or experience a requirement for hiring the applicant or a discriminating attribute for consideration? Requirement Attribute Q10 What specific skills or knowledge sets do your employees need to make positive contributions to your international business? Check all that apply International Business Management International Marketing Supply Chain Management International Trade Finance International Accounting Standards Customs Management Foreign Legal and Regulatory Compliance (including export licensing) Global Economic Trends and Analysis Other

5 Q11 What communication skills are particularly important to those in your business who are actively engaged in international trade? (Drag and drop the selections to rank in order of importance) Intercultural Communication Skills (i.e., understanding the different cultures and customs of people from other countries - how people from different cultural backgrounds interact and their social attributes) Foreign Language Skills, Oral Foreign Language Skills, Written International Protocols and Etiquette (i.e., understand how to converse and politely interact with foreign customers or clients including cultural sensitives, colloquialisms, traditions and trends) International Business Customs and Norms (i.e., culturally appropriate techniques for international business settings and business ethics) Q14 If you employ foreign nationals, what types of visas do they hold? H-1B H-2C L-1A L-1B TN Do Not Employ Foreign Nationals Other Q15 Successful exporting efforts require a mix of financial, logistical, technological, and legal resources. A wide variety of resources are available from many sources. What types of tools, services, data/analysis have you used and found effective. Check all that apply. Participated in trade missions Participated in international trade shows Enterprise Florida Received an export grant Participated in International Certificate Program training Small business development centers (SEDCs) Developing an export marketing plan Participated in courses or seminars on international trade issues US Department of Commerce Secured Gold Key appointment services through participating in a trade mission or independently US Department of Commerce Export University seminars US Department of Commerce market research - individualized or through their website (country commercial guides, etc.) Participated in other Dept. of Commerce trade events and programs Received counseling on export process from the Department of Commerce Other

6 Q16 Comments Q17 What services, tools, or training are lacking in availability missing or not available to you that would better support your efforts? Check all that apply. Education or Workforce diversity Building international partnership networks Impact of religion on business practice Cultural impact on sales and customer relationships Global business issues and trends Country specific business issues and trends Global communication skills and customs Global issue awareness English language skills Foreign language skills Written language skills International trade financing Import/export regulations Other Q18 What global competencies and skills and/or behaviors are important to your organization for new and existing employees? Q19 How does your company solicit international business? Q20 Final thoughts: Use this section for any comments or additional observations that you wish to share or questions to ask going forward. Q21 Thank you for your time and thoughtful input. As we compile the responses to this survey we will provide updates to those who opt in and/or are part of our Advisory Board regarding the action items and goals as a result of your feedback. Please provide me with additional information regarding the survey results: Yes (Please enter address below.) No

7 Advisory Board Meeting Agenda December 2, 2015, 2:00-4:00 pm Polk State College, Advanced Technology Center Bartow Campus ATC 1106 I. Welcome & Introductions Deena Ware II. Approval of Minutes Deena Ware III. Student Experience- Testimonial Brittany Killingsworth/Bret Covey IV. Information Items a. Education Abroad Global Experiences Kim Simpson i. Recent trips ii study abroad programs b International Education Week Report Kim Simpson c. International Business Institute Kim Simpson V. Old Business VI. a. Global Competency Survey Naomi Boyer New Business i. Feedback on survey ii. Distribution and data collection plan iii. Dissemination logistics a. Command languages Spring 2016 Naomi Boyer b. Key areas for future development Naomi Boyer Handouts: Meeting Minutes September 2015 Global Workforce Competency Survey International Business Institute Flyer Save the Date Command Spanish Courses Next Meeting: March 2, pm LTB 1125/Lakeland Campus

8 Polk State College Global Initiatives Advisory Board - Letter of Invitation Date Name, title Address City/State/Zip Dear (Dr., Mr., Ms., Mrs. ): Polk State College is committed to providing our students with a variety of programs, opportunities and experiences through which to become aware of, explore, and plan for a fulfilling career. To that end, we recently launched our Global Initiatives programming which has provided our students with a wide range of international experiences through which to view their career and educational goals. The Global Initiatives opportunities are also part of our Strategic Planning for Global Initiatives and programming such as our Study Abroad trips have been very successful to date. Therefore, we believe that in order for us to continue to be effective and relevant to our community, and to support the continued focused growth of our Global Initiatives programming, it is critical that interested and invested representatives from business and industry, the community, and related faculty/ staff have opportunity to dialogue and provide input through this Board. We invite you to serve on our Global Initiatives Advisory Board. You have been recommended as a person/business with international ties and/or interests who is respected, knowledgeable, and experienced, and as one who will make a valuable contribution to this Board. By serving on this Board, you have opportunity to guide the Polk State Global Initiatives Programs in order that we may continue to promote and advocate the importance of global awareness and education, and its effect on the exploration and career planning of our students in order to meet the present and future workforce needs in Polk County. We hope that you will consider our invitation and let us know of your decision no later than (date). You may reply via this message, and once we have confirmed our committee participants we will set up an initial meeting in which to share ideas about how we might work together most effectively. With gratitude for your support of Polk State, sincerely yours, Name Title

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