Alcatel Polycom Video Telephony: IP Touch Instant Video Solution Deployment Guide Phase 1

Transcription

1 Alcatel Polycom Video Telephony: IP Touch Instant Video Solution Deployment Guide Phase 1

2 Copyright 2006 Polycom, Inc. All Rights Reserved Catalog No. DOC2332A Version 1.0 Proprietary and Confidential The information contained herein is the sole intellectual property of Polycom, Inc. and Alcatel. No distribution, reproduction or unauthorized use of these materials is permitted without the expressed written consent of Polycom, Inc. and Alcatel. Information contained herein is subject to change without notice and does not represent commitment of any type on the part of Polycom, Inc. and Alcatel. Polycom and Accord are registered trademarks of Polycom, Inc. Notice While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing, Polycom, Inc., cannot assume responsibility for any errors. Changes and/or corrections to the information contained in this document may be incorporated into future issues.

3 Alcatel Instant Video Solution Deployment Guide Table of Contents Overview About this Guide Alcatel Components Configuration Call Server - OmniPCX Enterprise Configuration Prerequisites Global Configuration Trunk Group Management SIP Gateway Management SIP External Gateway Management Prefix Management Network Routing Table Management SIP Authentication Configuration SIP Users Declaration Transfer Timer API Framework Configuration Before you Begin Alcatel API Installation FlexLM License File Services Configuration Call Server Configuration Presentation Server Configuration User Declaration in the Web Administration Tool IVAS Video Application IVAS Configuration Video Application Declaration IVAS (Omega) Parameters PRS Parameters Polycom RAS200A and SIP Parameters Polycom Components Configuration Polycom RAS200A Configuration Installing the Polycom RAS200A i

4 ii Setting up the System Through the Internet Configuring RAS200A Locally Configuring RAS200A using a web connection Configure the PC Network Settings to Connect RAS200A Logging in the First Time Obtaining Software Licensing Information Changing the Password Viewing or Changing Profiles Changing the Configuration Setting up MGC Devices PVX VOA Configuration PVX VOA Installation Starting Polycom PVX VOA on Computer Startup Setting the PVX VOA to Auto Answer Specifying the Polycom RAS200A Settings Specifying SIP Settings VSX Configuration MGC Unit Configuration Assigning Network Services to the IP/IP+ Cards Setting the Default IP Network Service Testing and Validation Testing the Alcatel Components API Framework Testing the Polycom Components Before You Test Verifying the Polycom RAS200A Configuration and Connectivity Communication Protocols and Ports Summary

5 1 Overview The Alcatel Instant Video Solution is a seamless integration of Alcatel IP telephony with Polycom video conferencing systems that enables ondemand video conferencing from an IP Touch phone with Polycom PVX VOA and VSX video endpoints. This solution is based on Alcatel IP Touch phone connected to the OmniPCX Enterprise PBX and interfacing with the Polycom components through the Alcatel IVAS server. Polycom RAS200A is a Polycom Conferencing Application Server (PCAS) functioning as the front-end and door way into the Polycom video domain. It orchestrates the set up of P2P and multipoint video calls involving Polycom video endpoints and MGC MCU(s). Polycom RAS 200A Figure 1-1 Solution Architecture 1-1

6 Chapter 1-Overview The following Polycom and Alcatel components are part of the integrated solution: Alcatel components: IVAS (Instant Video Application Server) The application (a tomcat webapps) installed on a a separate server or on top of the API Framework server. The IVAS server manages the users and controls the application. In addition, it receives the dynamic view of the IPTouch phone state (OTS), displays the dynamic screens on the IPTouch phone (PRS), receives actions from the IPTouch phone, and establishes the video communications via Polycom RAS200A. IVAS initiates the video sessions through Polycom RAS200A and receives video-related information and notifications from the Polycom RAS200A. API Framework server The following Alcatel components are used: FLEXLM (License server) PRS (Presentation server) OTS (Open Telephony Server) The API Framework is included in the Omni Touch Unified Communication application if this application is present. OmniPCX Enterprise Call Server The Call Server manages the IP Touch phones and acts as SIP Gateway and Proxy/Registrar for the solution Polycom components: Polycom RAS200A (Polycom Conferencing Application Server - PCAS) It is the "doorway" to Polycom video scenarios, including P2P and multipoint. Depending on the scenario being executed, Polycom RAS200A interacts with the other Polycom components. Polycom PVX VOA (PVX Video Only Alcatel) Polycom's desktop video application running on the user's PC. It is managed by Polycom RAS200A and in this solution, it is associated with the user's IPTouch phone. The PVX VOA P2P and multipoint video call establishment / termination is controlled by Polycom RAS200A. 1-2

7 Alcatel Instant Video Solution Deployment Guide Polycom VSX room systems A family of high quality video room system devices that are used for P2P and multipoint video calls. MGC Video MCU A family of Audio/video MCUs such as MGC-25 and MGC+50/100. In the Alcatel IP Touch Instant Video solution, the MGC unit s task is to host the multipoint video conferencing. In this solution (and configuration), the MGC unit enables SIP and ISDN connections to the same conference. Therefore the MGC unit can be used to bridge the integrated environment with legacy equipment such as ISDN video endpoints. The Polycom RAS200A interfaces with the MGC unit through the MGC API. It can manage a pool of MGC MCUs, making best use of the available conferencing resources allocating conferences ad-hoc to run on most appropriate MGC. About this Guide This guide describes the steps required to upgrade the installed Alcatel Network with (IPTouch phones) to video conferencing by adding the required Polycom video components. It includes step-by-step instructions for setting up the required Alcatel and Polycom components. This guide is organized according to the required configuration workflow, detailing the steps required to configure the Alcatel components (Chapter 2) and the Polycom components (Chapter 3). In addition, it describes the testing and validation processes to ensure seamless operation of this solution (Chapter 4). The following configuration procedures are described in the Alcatel Instant Video Solution Deployment Guide: Chapter 2-Alcatel Side configuration This chapter describes the steps and procedures required to modify the configuration of the Alcatel components to add video to voice calls. Call Server - OmniPCX Enterprise configuration. It describes how to create a SIP gateway and manage several IP Touch sets. It includes the following steps: Global configuration Trunk group management SIP Gateway management SIP External Gateway management 1-3

8 Chapter 1-Overview Prefix management Network routing table management SIP User declaration Transfer timer API Framework configuration. It details the steps required to deploy an API Framework and to manage its services. It includes the following steps: Running the API Setup program Services configuration Call Server configuration Presentation Server configuration Restart services User declaration in the Web Administration IVAS (Omega) Video Application The goal is to deploy the third party framework using third party installation with alcatelomega.xml deployment file and to manage the Omega application. This installation is performed on a dedicated system or API system whose name is <ThirdPartyHost> IVAS (Omega) configuration Chapter 3 - Polycom side configuration This chapter describes the steps and procedures required to configure the Polycom RAS200A to the Alcatel environment and manage the communication with the video endpoints as well as the conferencing MCU. In addition, it describes the steps required to adjust the video endpoint configuration to the Alcatel-Polycom integrated video solution. Video Management Components Polycom RAS200A installation Polycom RAS200A configuration Configuring the Unified Conferencing Bridge (MGC) Video Endpoint PVX VOA configuration VSX Configuration Chapter 4 - Verification and Testing This chapter describes the steps and procedures required to verify that the Alcatel Instant Video Solution is configured correctly so P2P and multipoint video can be carried out. 1-4

9 2 Alcatel Components Configuration This chapter describes the steps and procedures required to add video using Polycom components to an audio only installed Alcatel network in which the OmniPCX and IP Touch phones are already installed and configured. It assumes prior knowledge of the Alcatel environment and its configuration. Call Server - OmniPCX Enterprise Configuration This section describes how to create a SIP gateway and manage several IP touch sets. Polycom RAS 200A Figure 2-1 Solution Architecture 2-1

10 Chapter 2-Alcatel Components Configuration Prerequisites To perform the following procedures the following hardware is required: A rack (3, 6 or 9 positions) A CS card (call handling server) A GD card in position 0 (Gateway CPU to have voice compressors) The Call Server software must be version R7.1f or later. The solution is only supported on IP Touch phones 4068, 4038 or Global Configuration 1 Connect to the call server using Telnet with the login name and password provided by Alcatel. telnet call_server_name. 2-2

11 Alcatel Instant Video Solution Deployment Guide 2 To configure the node, enter: netadmin -m 3 Enter

12 Chapter 2-Alcatel Components Configuration 4 In the Node Setup, enter 1 to configure the Node. 5 In the Node Configuration, enter the node attributes as follows: node name = call_server_name Internal name resolver activated: yes The following Call Server configuration procedure is performed using mgr. 6 In the Object list, select IP > IP Parameters. 2-4

13 Alcatel Instant Video Solution Deployment Guide 7 In the Modify IP Parameters, set the RTP direct field to True. 8 In the Object list, select System > Other System Param. > External Signaling Parameters. 9 To ensure correct forwarding operation, set the parameter gf diversion on joining to False. 2-5

14 Chapter 2-Alcatel Components Configuration Trunk Group Management The following Call Server configuration procedure is performed using mgr. 1 Create a trunk group. For example: 2 To manage virtual access, select Trunk groups > Trunk group > Virtual access for SIP. 3 In the Number of SIP access field, enter 2. Two SIP accesses allow 60 simultaneous calls for a trunk group. 2-6

15 Alcatel Instant Video Solution Deployment Guide 4 In the IP compression type field, select G

16 Chapter 2-Alcatel Components Configuration SIP Gateway Management 1 In the Objects list, select SIP > SIP Gateway. 2 Define the SIP Server IP Address and the DNS local domain name. SIP External Gateway Management 1 In the Objects list, select SIP > External Gateways. 2 In the Remote domain field, enter the domain name of the Polycom RAS200A. This address must be well informed in the Polycom RAS200A host. 2-8

17 Alcatel Instant Video Solution Deployment Guide Prefix Management 1 In the Objects list, select Translator > Prefix plan. 2 In the Network Number field, enter the subnetwork number of the SIP gateway. 3 In the Trunk Group field, enter the number of the trunk group previously created. 4 In the Number and Number of digits fields, provide the classification plan. Here it is 2000 to This is the range of numbers to be used to call the VSX. This range of numbers is used by IVAS and RAS200A to initiate the transfer of the audio part when the video conference is established from the IP-Touch (associated to the VSX) to the VSX. The Prefix to use with VSX (routing table) must be in the range 0-9 and must not include * # A B C D. The VSX prefix value is needed for the IVAS configuration, and thus must be known before IVAS installation. 2-9

18 Chapter 2-Alcatel Components Configuration Network Routing Table Management 1 In the Objects list, select Translator > Network Routing Table. 2 In the Network Number field, enter the subnetwork number of the SIP gateway. 3 In the Associated SIP gateway field, enter the instance of the external gateway. SIP Authentication Configuration SIP authentication is not mandatory but recommended. Configure the SIP proxy authentication: 1 In the Objects list, select SIP > Proxy. 2-10

19 Alcatel Instant Video Solution Deployment Guide 2 In the Minimal authentication method field, select Digest. 3 In the Authentication realm, enter 50-character (maximum) string describing the security domain on which users must authenticate themselves. SIP Users Declaration When working in SIP \Authentication mode, each video-enabled user must be defined (in Alcatel domain) so when registering with the SIP server / registrar through the video client, the users are challenged for authentication using their predefined user name / password (make sure that SIP user licenses are available on the system). RAS200A (PCAS) must also be defined as a user to be able to authenticate. Make sure that you set it as a new user in the SIP proxy. The MGC MCU is not "visible" / routable through the Alcatel SIP proxy and holds all SIP communication through RAS200A. 1 In the Objects list, select Users>Create. 2 In the Directory Number field, enter free number from OXE numbering plan. 3 In the Set Type field, select Extern station 2-11

20 Chapter 2-Alcatel Components Configuration 4 Verify the current fields. 5 In the URL UserName field, enter the SIP name. When adding RAS200A user, enter PCAS as the URL UserName. 6 In the URL Domain field, enter the SIP domain. The URL UserName@URL Domain and password must be the same as the URL and password defined in the video endpoint configuration. The default password for RAS200A is Enter this password when defining a RAS200A user. To modify the default password: a b c login remotely to RAS200A and edit the following configuration file: C:/Program Files/Polycom/Alcatel/bin/SipModule/cfg/ cs_private_cfg_rel.xml. Look for password tag under digest and change the default string to a new alphanumeric password. Save the file and reboot RAS200A server. After modifying the password in RAS200A configuration file, you must also change it for the RAS200A user you declared in the SIP Proxy. 2-12

21 Alcatel Instant Video Solution Deployment Guide Transfer Timer The default Transfer Timer value must be changed if a VSX endpoint will be used in this deployment. 1 Using mgr, select External Services. 2 Select Trunk COS. 3 In the Trunk COS field, enter 31 and confirm. 2-13

22 Chapter 2-Alcatel Components Configuration 4 Change the Timer T306 to 100 (instead of 40). 2-14

23 Alcatel Instant Video Solution Deployment Guide API Framework Configuration This section describes how to deploy the API Framework and manage its services. Polycom RAS 200A Before you Begin To install the software you must be logged in with Administrator privileges. It is recommended to start the configuration procedure with a freshly installed Windows 2003 Server. to start the administration part you must get a license file named "alcotuc.lic". Uninstall IIS before beginning the installation. If the IIS components are installed, they conflict with Apache2. The software version is API Framework -R , or OTUC-R a or later 2-15

24 Chapter 2-Alcatel Components Configuration Alcatel API Installation Windows Services control Panel must be closed before installing the Alcatel API software. 1 Insert the Alcatel API CDRom. Installation wizard opens. If it doesn't, launch the installation process using "setup.exe". 2 In the Welcome window appears. Click Next to continue. 3 Accept the license terms. 4 Select the installation modes: Expert or Update. In the Update mode, a list of component is automatically selected and cannot be modified. In the Expert mode you can select the components to be installed. The following picture shows the components that should be selected for the video solution. 5 Follow the on-screen instructions to complete the installation procedure. The API software is installed in the following path: C:/Documents and Settings/<admin-user>/OmniTouch/InstallLog. 6 Select the Reboot option and click Finish at the end of the setup. The computer automatically reboots. 2-16

25 Alcatel Instant Video Solution Deployment Guide FlexLM License File After rebooting and logging in, you must set the license file and then start the services configuration. Scripts are available to start, stop and view the status of all windows API suite. The scripts are located under <Install-Path>/scripts/services. Three shortcuts "Alcatel API Services status", "Start Alcatel API Services" and "Stop Alcatel API Services" are added to your desktop. 1 In the Windows Services panel, stop the Alcatel Flexlm Service. 2 Go to the Flexlm installation directory. 3 Remove the default license file "alcotuc.lic". 4 Copy your license file to that directory, and rename it "alcotuc.lic". 5 In the Windows Services panel, start the Alcatel Flexlm Service. If the installed license file is incorrect, the Flexlm Service and the administration part cannot be started. Services Configuration 1 In your Web browser, enter the following URL: 2 In the Login page, enter admin in both username and password fields and then click Log In to access the Administration Home Page. Call Server Configuration 3 Modify the Call Server name: 2-17

26 Chapter 2-Alcatel Components Configuration Presentation Server Configuration 4 To create your IP Touch applications, on the second PRS Application Management page click Create. 5 Set the application index, identifier (this identifier is used in the configuration file of IVAS (Omega)) and registration URL and then click Create. 6 The URL registration in Windows environment is: and in Linux environment: 7 Start the OTS maintenance tool (<Install-Path>/OmniPCXTSA/ Tools/Maintenance/Tsa_Maintenance"), and check through menu "300" that all the items are OK. At this point, users can be created. 2-18

27 Alcatel Instant Video Solution Deployment Guide User Declaration in the Web Administration Tool Before performing this procedure, all IP Touch users must be declared in the Call Server. 8 In the Web browser, enter the following URL: 9 In the Login page, enter admin in both username and password fields and then click Log In to access the Administration Home Page. 10 Click Users to access the User Management page. 11 Create the users with "My Phone (Web Services)" right. If you cannot set "My phone (Web Services)" user right, it may be because the telephone number is unknown. In such a case, you may need to reload the users: 1 Start the tool "~\OmniPCXTSA\Tools\Maintenance\ Tsa_Maintenance.exe. 2 Select option 13 (Dump Phone Book). 3 Select option 5 (Load from acapi). 2-19

28 Chapter 2-Alcatel Components Configuration IVAS Video Application The video application is installed by the provided setup file by performing the following steps: 1 Launch the setup.exe from the third party IVAS CD. The Installation Wizard appears. 2 Follow the on-screen installation instructions: When prompted for the deployment file, select: AlcatelOmega.xml on Windows 2003 server AlcatelOmegaXP.xml on Windows XP server When prompted for the machine, select the machine where IVAS server must be installed. 2-20

29 Alcatel Instant Video Solution Deployment Guide IVAS Configuration Video Application Declaration 1 In the API framework, Web Admin page, select Applications and then Create. 2 Enter a Display Name (for example, myvideo or instantvideo, etc.) 3 Enter the Administration URL in the following format: AlcatelOmegaMngt/index.gui.xml? server=<thirdpartyhost>&port= Confirm. 2-21

30 Chapter 2-Alcatel Components Configuration 5 Select Applications and then click the Configure button. The IVAS configuration page appears. IVAS (Omega) Parameters 6 In the Omega Parameters page, define the following parameters: 2-22

31 Alcatel Instant Video Solution Deployment Guide a b c d e In the Omega host and Port fields, enter the IP address and port number of the IVAS server. In the Omega inactivity timeout field, use the default value. Enter the API framework host name and port. Enter the API framework administrator login name and password. Enter the Flexlm server host name and port (license server). Never enter "localhost" as the host name, use the IP address. 7 Click Next. PRS Parameters 8 In the PRS Parameters page, define the following parameters: a Enter the PRS host name and use the default PRS port value (should be 2011) 2-23

32 Chapter 2-Alcatel Components Configuration b Enter the PRS application ID for IVAS (Omega). For details, see "Presentation Server Configuration on page c Use the default value for Popup timeouts. 9 Click Next. Polycom RAS200A and SIP Parameters 10 In the PCAS Parameters page, define the following parameters: a b Enter the Polycom RAS200A IP address and port number. Enter the SIP proxy address, the SIP registrar address and the SIP domain. c Enter the extension range that will be used for VSX devices. For details, see "Prefix Management on page Click Finish. 12 Click Continue to restart the Tomcat extserver on the <ThirdPartyHost> where IVAS (Omega) is hosted. 2-24

33 3 Polycom Components Configuration This chapter describes the steps and procedures required to configure the various Polycom entities in order to use video with the installed Alcatel deployment. It assumes prior experience with the Polycom components. For a detailed description of all the configuration and installation procedures, see the appropriate Polycom guides. Polycom RAS200A Configuration This section describes the procedure for installing and setting up the Polycom RAS200A server for the first time. The Polycom RAS200A is shipped with a basic configuration that has to be modified according to the specific deployment network properties. Polycom RAS 200A Figure 3-1 Solution Architecture 3-1

34 Chapter 3-Polycom Components Configuration Polycom RAS200A allows you to add Polycom PVX VOA video and VSX Room Systems to the Alcatel deployment. Depending on the call type, Polycom RAS200A interacts with Polycom PVX VOA desktop systems, Polycom VSX systems, and Polycom MGC unified conferencing bridges. Installing the Polycom RAS200A Install the Polycom RAS200A server in your site. For a detailed description of the installation process see the Polycom RAS200A server Getting Started Guide. Setting up the System Through the Internet Polycom RAS200A must be configured and set up to your network before its functionality can be accessed. Once these tasks are accomplished, the unit can be accessed remotely from any web browser within your network. RAS200A can be configured in one of the following methods: Connecting a monitor, keyboard and mouse to the unit and configuring it locally. Configuring the unit from a different PC using a web connection. Configuring RAS200A Locally To configure RAS200A locally make sure that a monitor, keyboard and mouse are available. 1 Connect a monitor, keyboard and mouse to RAS200A unit and turn it on. 2 Login to Windows XP using the user name Administrator and the password polycom 3 Launch the Internet Explorer browser. 4 Login to RAS200A and complete the First Time Setup. For more information, see "Logging in the First Time on page If you have already connected RAS200A to the target IP network restart it. Otherwise, turn RAS200A off, connect it to the target IP network and then power it back up. 3-2

35 Alcatel Instant Video Solution Deployment Guide Configuring RAS200A using a web connection You can also configure RAS200A through a web connection initiated from a different PC. To configure RAS200A in this way do one of the following: Connect RAS200A directly to an ethernet port on the PC via a crossover cable. Connect both RAS200A and the PC to the same ethernet switch (or hub) using standard ethernet cables. Then perform the following steps: 1 Make sure both RAS200A and the PC are turned on. 2 Configure the PC network settings to connect to RAS200A. For more information, see "Configure the PC Network Settings to Connect RAS200A on page From the PC, launch an Internet Explorer browser and type the default system IP address ( ) into the address field. 4 Login to RAS200A and complete the First Time Setup. For more information, see "Logging in the First Time on page Turn RAS200A off, connect it to the target IP network and then power it back up. Configure the PC Network Settings to Connect RAS200A Configure the Network Settings of the PC by changing the TCP/IP properties so that it can communicate RAS200A. These steps are not required if you configure RAS200A locally. Change the TCP/IP settings to the following values, as described next: IP Address: Subnet Mask: The steps below assume you are using Microsoft Windows XP. If you have a different Windows version, the steps may be somewhat different. To configure network settings: 1 Record the original IP address and subnet mask of your computer, so that you can restore these values after you have finished system setup. 3-3

36 Chapter 3-Polycom Components Configuration Logging in the First Time 2 From the Start menu, choose Control Panel > Network Connections > Local Area Connection Properties. 3 Select Internet Protocol (TCP/IP), and then click Properties. 4 In the Internet Protocol (TCP/IP) Properties dialog box, enter these settings: IP address: Subnet mask: Default gateway: Leave blank, or do not change. Preferred DNS server: Leave blank, or do not change. Alternate DNS server: Leave blank, or do not change. 5 Click OK twice to close the Internet Protocol (TCP/IP) Properties and Local Area Connection Properties dialog boxes. Polycom RAS200A provides a default Administrator s password for the configuration process. After you have completed system setup, you can change the default password. To access the Polycom RAS200A 1 Open Microsoft Internet Explorer and type the RAS200A s IP address in the Address field. 2 When the Login screen appears, enter the default Administrator s password, admin. 3-4

37 Alcatel Instant Video Solution Deployment Guide 3 Click Login. The First Time Setup - Welcome screen appears. 4 Read the license agreement and click Accept to accept the terms and continue. The First Time Setup - System Information screen appears. 5 Enter the information for your RAS200A system. If you are not sure what values to use, contact your IT administrator. Table 3-1 System Setup Parameters Field System Name IP Address Subnet Mask Default Gateway DNS Server Current Date Current Time Description Enter the NetBIOS name of the Windows server. The name must contain 6 to 16 characters. Dashes and underscores may be included in the name. Enter the unit s static IP address according to your network setting, replacing the factory default IP address. Enter the network subnet mask for the server. Enter the static IP address of the gateway to be used by the server. Enter the IP address of the DNS Server to be used by the server. Enter the current date for the system. Enter the current time for the system. 3-5

38 Chapter 3-Polycom Components Configuration Table 3-1 System Setup Parameters Field Server Time Zone Auto adjust for daylight savings? Description Set the time zone according to the server s location. Select this check box if you want the time to be automatically adjusted for daylight savings. 6 Click Next. The First Time Setup - Completed screen appears. 7 Click Next and follow the on-screen instructions that request that you restart the RAS200A server to apply the new system parameters. 3-6

39 Alcatel Instant Video Solution Deployment Guide Obtaining Software Licensing Information To work with the Polycom RAS200A, the appropriate license activation key must be configured. The license activation key is obtained from Polycom by providing the Polycom RAS200A license number and serial number. To obtain a software license activation key from Polycom: 1 Locate and record the Polycom RAS200A serial number:. To locate the serial number: Log in to Polycom RAS200A as the Administrator. Choose System Setup > Licensing. The serial number appears in the middle of the Licensing screen. 2 Go to 3 Log in or click New User Account to register with the site. 4 Go to Polycom Resource Center Home > Product Activation. 5 Enter the software license number listed on the license certificate and the serial number you recorded in step 1. 6 Click Generate. 7 When the activation key appears, record it in the space provided: To enter the activation key in Polycom RAS200A: 1 Go to System Setup > Licensing. 2 On the Licensing screen, enter the new activation key and click Add. The activation key and license appear in the list. 3-7

40 Chapter 3-Polycom Components Configuration Changing the Password Make sure you change the administrative system password after you have completed the first time setup. To change the password 1 Open Internet Explorer and log in to the Polycom RAS200A server. 2 Go to System Setup > Change Password. 3 In the Change Password screen, enter the new password, confirm it, and then click Update. 3-8

41 Alcatel Instant Video Solution Deployment Guide Viewing or Changing Profiles The Polycom RAS200A uses a profile to create conferences on the MGC and can create a profile automatically when you add an MGC to the Polycom RAS200A. You can only view or change the profile name. To view or change the current profile name 1 Go to System Settings > Profiles. The current profile name appears in the Profiles screen. 2 In the Profiles screen, enter the name of the new profile in the Profile Name field, and click Update. 3-9

42 Chapter 3-Polycom Components Configuration Changing the Configuration After the first time setup is finished, you can change the Polycom RAS200A configuration. Log in to the Polycom RAS200A using the Administrator s password (the default password is admin). To change Polycom RAS200A settings 1 Go to System Setup > System Settings. 2 In the System Settings screen, enter required changes and click Update. If you change the IP address, the system requests that you restart the Polycom RAS200A. In this screen, you specify the following information: Table 3-2 System Settings Parameters Item System Name IP Address Description Defines the NetBIOS name of the Windows server. Must be between 6 and 16 characters long; dashes and underscores are valid characters. Defines the static IP address of the server. 3-10

43 Alcatel Instant Video Solution Deployment Guide Table 3-2 System Settings Parameters Item Subnet Mask Default Gateway DNS Server Current Date Current Time System Time Zone Auto adjust for daylight savings Description Defines the network s subnet mask for the server s IP address. Defines the static IP address of the server s gateway. Defines the static IP address of the DNS server. Specifies the current system date of the Polycom RAS200A. Modifying the date affects also the date of the server running the RAS200A. Specifies the current system time of the Polycom RAS200A. Modifying the time affects also the time of the server running the RAS200A. Specifies the time zone in which the system resides. Select this check box to adjust the clock automatically for daylight savings. 3-11

44 Chapter 3-Polycom Components Configuration Setting up MGC Devices To monitor and manage MGC devices, you must add them to the Polycom RAS200A server. To add MGC devices: 1 Go to Directory Setup > Devices. The List of MGC Devices screen appears. In this screen, you can add, change, and delete MGC devices. The Polycom RAS200A only lists MGC devices that have been added to it. You manually register the MGCs by adding them to the List of MGC Devices screen. 2 Click Add. 3-12

45 Alcatel Instant Video Solution Deployment Guide The Add Device screen appears. 3 In the Device Name field, enter the name of the MGC unit that you are defining. 4 In the IP Address field, enter the IP address of the MGC controller. 5 In the Admin User ID field, enter the administrative user s login ID for the MGC unit. 6 In the Password field, enter the password for connecting to the MGC unit. 7 In the Priority drop-down list, select High, Medium, or Low. The priority specifies the order of MGCs to use when you have multiple MGCs. 8 Click Update. 9 Repeat steps 3 through 8 to add multiple MGCs. 3-13

46 Chapter 3-Polycom Components Configuration PVX VOA Configuration Polycom RAS 200A PVX VOA Installation Figure 3-2 Solution Architecture Polycom PVX VOA software application for video conferencing works in conjunction with your PC and a USB camera. A special PVX version (PVX VOA) is required for this Polycom-Alcatel integrated solution. The PVX VOA software application should be downloaded from RAS200A server. PVX VOA installation requires admin privileges. After installation it can be used by any user using the PC. Be sure to login with an admin account before installing PVX VOA. For more details see the PVX VOA Release Notes document that can be downloaded from RAS200A (from the same page as the installation file). To download and install PVX VOA: 1 Launch an Internet Explorer browser and enter the RAS200A IP address in the Address field. 2 Click the Downloads link on the upper right corner of the page. 3 Click the PVX VOA Software Version option, and then select to save the file to your local computer. 3-14

47 Alcatel Instant Video Solution Deployment Guide 4 After the download is completed, double click the installation file and follow the steps in the PVX VOA installation wizard. Starting Polycom PVX VOA on Computer Startup It is recommended that you set PVX VOA to start automatically every time you power on your PC. The main Polycom PVX window will automatically open when you receive a call, or you can manually open it by right-clicking the PVX VOA icon in the Windows taskbar notification area. To start Polycom PVX VOA automatically when you power on your PC: 1 From the Main screen, click Setup > General. 2 Select the Auto-start Application in Background check box. 3 If you want to prevent other applications from covering the Main Polycom PVX window when you use it, select the Always on Top option. Setting the PVX VOA to Auto Answer It is recommended that you set the PVX VOA to answer incoming video calls automatically whenever the system is not in a call. When a call comes in, you hear a short ringing sound, and then the call connects. To set the system to answer calls automatically: 1 From the Main screen, click Setup > General. 2 Click the Call Settings tab. 3 Select the Auto-Answer check box. Specifying the Polycom RAS200A Settings To add Polycom PVX VOA video to calls placed using the Alcatel IPTouch phone, Polycom PVX VOA desktop systems must be registered with Polycom RAS200A. This is done by specifying the parameters of the Polycom RAS200A server in the PVX application. Once the Polycom RAS200A parameters are defined, the PVX VOA searches the Polycom RAS200A server and when it finds it, registers with it and starts sending reports. 3-15

48 Chapter 3-Polycom Components Configuration Specifying SIP Settings To specify Polycom RAS200A settings in the PVX application: 1 From the Main page, click Setup > PCAS. 2 In the PCAS Mode box, select Specify to indicate that the system uses the PCAS server address you enter on this page. 3 Enter the Polycom RAS200A Server Address to use. The Alcatel Instant Video Solution is SIP based; all video sessions (P2P and multipoint) are established using SIP. The use of video is available only when your system is registered to a Polycom RAS200A server. The Polycom RAS200A server automatically provides most of the SIP settings for your video endpoints as part of the endpoint registration. In this procedure you define the user name and password that are used for authentication with the Polycom RAS200A. All other SIP-related parameters are set by Polycom RAS200A and you are not required to define them. To specify SIP settings: 1 From the Main screen, click Setup > PCAS > SIP. 2 Enter the User Name and Password that you use to log in to the SIP server. 3-16

49 Alcatel Instant Video Solution Deployment Guide VSX Configuration Polycom RAS 200A Figure 3-3 Solution Architecture To use a VSX room system in this Alcatel-Polycom Instant Video solution, the system must have software version or later and must be registered with the Polycom RAS200A (Polycom Conferencing Application Server). To register the VSX system with Polycom RAS200A and define the required SIP settings: 1. Go to System > Admin Settings > Network > IP > SIP Settings. 2. Configure the following settings: Table 3-3 SIP Settings Properties Setting User Name Password Description Specifies the system s SIP name defined by the system administrator, for example austin1@oxe_polycom. This name is required for authentication with the SIP server. Specifies the password that authenticates the system to the Registrar Server. This password is required for authentication with the SIP server. 3-17

50 Chapter 3-Polycom Components Configuration Table 3-3 SIP Settings Properties Setting PCAS PCAS Server Address Description Specifies how to register to the Polycom RAS200A (Polycom Conferencing Application Server). If the VSX does not register with the RAS200A, it cannot be used in this solution. Auto System automatically finds the Polycom RAS200A. Specify To enter the Polycom RAS200A IP address or name, for example pcas.companyname.xxxx, or Off Calls do not use the Polycom RAS200A. If Specify was selected, enter the Polycom RAS200A IP address or name. If PCAS is set to Auto, the system displays the server address in this field. When a PCAS Server Address is configured, Registrar Server and Proxy Server are set automatically. The following illustration shows an example of the SIP and PCAS Settings screen. 3-18

51 Alcatel Instant Video Solution Deployment Guide MGC Unit Configuration This section assumes that the MGC unit is already installed and was added to the MCUs Network list in the MGC Manager application. To use the MGC MCU in an Alcatel network, the MGC unit must have software version or later. Polycom RAS 200A Figure 3-4 Solution Architecture To define the IP Network Service in the MGC Manager application: 1 In the Browser pane, expand the MCU tree. 2 Expand the MCU Configuration tree. 3 Expand the Network Services tree. A list of Network Service types is displayed. 4 Right-click the Network Services IP icon, and then click New IP Service. 3-19

52 Chapter 3-Polycom Components Configuration The Setting dialog box opens. 5 Define the following fields: Table 3-4 Settings Dialog Box Options Field Service Name Service Type Protocol Description Specify the service name using up to 20 characters. IP service is set to Ethernet and it cannot be changed. For Alcatel Instant Video Solution select SIP for a SIP-only Network Service Network DHCP-Obtain IP Address Automatically Select this check box to use a DHCP server for automatic assignment and tracking of IP addresses to the conference devices. 3-20

53 Alcatel Instant Video Solution Deployment Guide Table 3-4 Settings Dialog Box Options (Continued) Field Subnet Mask Default Router Description Enter the subnet mask of the MCU s IP card. If the DHCP is used, the subnet mask is automatically retrieved from the DHCP server and cannot be modified. Enter the IP address of the default router. If the DHCP is used, the IP address of the default router is automatically retrieved from the DHCP server and cannot be modified. If there are several routers that are used, add their IP addresses to the Static Routes table. Static Routes Routes Table Displays the list of static routes currently defined in the system. Up to five routers can be defined in addition to the Default router. You can define one router with different destinations. To add a router to the Static Routes table, click the plus [+] button. For more details see "Defining Static Routes on page To delete a router from the Static Routes table select the router to remove, and then click the minus (-) button. Quality Of Service Quality Of Service The QoS parameters are based on required priority for video conferencing. To change the defaults click the Quality of Service button. Defining Static Routes 6 To define a static route: a Click the plus [+] button. 3-21

54 Chapter 3-Polycom Components Configuration The Add Route dialog box opens. b Define the following fields: Table 3-5 Add Router Dialog Box Options Field Router IP Remote IP Type Description Enter the IP address of the router and its subnetwork. The IP address of the packet destination. If Host is selected in the Type field, enter the IP address of the endpoint. If Network is selected in the Type field, enter the components of the IP address indicating the segment of the other network. Select the type of router connection: Network defines a connection to a router segment in another network. Host defines a direct connection to an endpoint found on another network. c Click OK. The system returns to the Settings dialog box, displaying the added static route. Defining Quality of Service QoS can be measured and guaranteed in average delay between packets, the variation in delay, and the transmission error rate. Currently, two QoS methods are supported: DiffServ and Precedence. These methods differ in the way the packet s priority is encoded in the packet header. 3-22

55 Alcatel Instant Video Solution Deployment Guide 7 To define Quality of Service parameters: a Click the Quality of Service button. The QoS of Ethernet Service dialog box opens. b Define the following fields: Table 3-6 QoS of Ethernet Service Dialog Box Options Field Enable Description Select the Enable check box to implement QoS for marking outgoing IP packets, either according to the DiffServ standard or the IP Precedence mechanism. If the Enable check box is cleared, QoS is not implemented. 3-23

56 Chapter 3-Polycom Components Configuration Table 3-6 QoS of Ethernet Service Dialog Box Options (Continued) Field DiffServ and Precedence Audio and Video Description DiffServ and Precedence are two methods for encoding the packet s priority. The priority set here for audio and video packets should match the priority set in the router. Select DiffServ when the network router uses DiffServ for priority encoding. Note: If you select DiffServ but your router does not support this standard, IP packets queue on the same communication links with data packets. This non-prioritized queueing greatly increases the latency and jitter in their delivery. Select Precedence when the network router uses Precedence for priority encoding, or when you are not sure which method is used by the router. Note: If you are not sure which QoS policy your router supports, select Precedence combined with None in the TOS field. Precedence is the default mode as it is capable of providing priority services to all types of routers, as well as being currently the most common mechanism. You can prioritize audio and video IP packets to ensure that all participants in the conference hear and see each other clearly. Select the desired priority. The scale is from 0 to 5, where 0 is the lowest priority and 5 is the highest. The recommended priority for both audio and video is 4 to ensure that the delay for both packets is the same and audio and the video packets are synchronized and to avoid lip sync. 3-24

57 Alcatel Instant Video Solution Deployment Guide Table 3-6 QoS of Ethernet Service Dialog Box Options (Continued) Field TOS Description Select the TOS mode: Delay The recommended default for video conferencing; prioritized audio and video packets are delivered with minimal delay. None No optimization definition is applied. This is a compatibility mode in which routing is based on Precedence priority settings only. Select None if you do not know which standard your router supports. c Click OK to apply your settings and return to the Settings dialog box. 8 Click Next. The DNS Settings dialog box opens. 3-25

58 Chapter 3-Polycom Components Configuration 9 Define the following parameters: Table 3-7 DNS Settings Dialog Box Options Field Use DNS Servers Description For Alcatel Instant Video Solution select Off. DNS Name Local Domain Name This field is disabled when the DNS Server is set to Off. 10 Click Next. The SIP dialog box opens. 11 In the Server section, select Configure SIP Server manually and then click the SIP Servers button. 3-26

59 Alcatel Instant Video Solution Deployment Guide The SIP Settings dialog box opens. 12 In the SIP Transport Type field, select TCP as the protocol that is used for signaling between the MCU and the RMX 2000 or the endpoints. 13 In the Preferred SIP Server section, select Off as no SIP server is used (the RAS200A is not considered as SIP server). 14 Click OK. The SIP dialog box reappears. 15 In the SIP dialog box keep the default values of the remaining options and click Next. 16 Click Next. The Security dialog box opens. The Security dialog box lists the authenticated entities registered with the preferred proxy. No authentication is performed on the MCU side, therefore this dialog box should be skipped. 17 Click Next. 3-27

60 Chapter 3-Polycom Components Configuration The Span dialog box opens. Adding a Span a To add a span click the plus [+] button. The IP SPAN dialog box opens. 3-28

61 Alcatel Instant Video Solution Deployment Guide This dialog box is used to define the IP card to which the IP network is connected and that should be used with this Network Service. The IP+ cards and IP48 hardware version 4.41 and higher must be used for SIP conferencing. b Define the following fields: Table 3-8 IP SPAN Dialog Box Options Field Circuit ID IP Address Communication Mode Description The circuit identification is a number used to identify the card s span, it can be any whole number between 0 to This number is assigned to a specific IP address. Therefore, when defining several spans (different cards) each should be assigned a different Circuit ID number. The circuit ID must be unique per MCU. The Circuit ID is used later to assign this Network Service to the IP card. The IP address of the IP network interface card installed in the MCU. Each card has a specific IP address. This address is assigned to the Circuit ID. If the DHCP option is selected for this Network Service, this field is disabled, and shows the address , as the IP address will be retrieved from the DHCP. Indicates the data transmission rate and duplex mode. When set to Auto the system synchronizes the data transmission rate according to the network. You can also force the router to connect to the IP card installed in the MCU at the following data transmission rates according to the network s capabilities: 10 Mb Half Duplex 10 Mb Full Duplex 100 Mb Half Duplex 100 Mb Full Duplex 3-29

62 Chapter 3-Polycom Components Configuration Table 3-8 IP SPAN Dialog Box Options (Continued) Field Host Name Fixed Ports & NAT Description The name of the computer on the domain network, and that will be added to the local domain name to identify the card by its host name, for example: IP1. If the local domain name is polycom.com, the card name will be IP1.polycom.com. A default host name is suggested by the system. Click this button to configure the firewall ports and NAT traversal. For details on this option, see "Fixed Ports & NAT Dialog Box Options on page H.323 Alias Type These fields are not required in for Alcatel Instant Video Solution. c Click the Fixed Ports & NAT button to configure the NAT for each span as each mapped IP should be personally known to the firewall and the fixed signaling and media ports. Selecting Fixed Ports allows you to define the ports that are allocated in the firewall to multimedia (audio, video and data) conference calls. These ports are used for the capabilities exchange messages sent between the endpoint and the MCU during the establishment of the connection between them. If these ports are not defined in the system, ports are randomly allocated, which can result in the firewall allocating a wider range of ports and thus be vulnerable to unauthorized network access. 3-30

63 Alcatel Instant Video Solution Deployment Guide NAT (Network Address Translation) Traversal is a mechanism used translate the internal IP address into a public IP address. In this dialog box you define the external IP address that will be used for the translation of the internal addresses. d (Optional) Define the following fields. Table 3-9 Fixed Ports & NAT Dialog Box Options Field Description Enable Fixed Ports Enable Fixed Ports Select this check box to enable the configuration of firewall ports used for softening, control and media and definition of the number of concurrent calls in the IP network service. 3-31

64 Chapter 3-Polycom Components Configuration Table 3-9 Fixed Ports & NAT Dialog Box Options (Continued) Field Number of calls Port Range Definitions Description Enter the Number of Calls based on the predicted number of simultaneous incoming video calls that require fixed port allocation and are handled by the network and MCU, up to the maximum that can be handled by the IP card (dependent on card type). If you exceed the maximum number of calls configured for the card an error message appears listing the call range that can be entered. The following general instructions apply to the Signaling, Control, Audio, Video, data and FECC fields. Individual field definitions follow the general instructions. Define the port ranges for each of the channels; enter the first port for each channel and the system automatically fills in the end of the assigned port range. The IANA recommended port range is to The network administrator configures the server and allocates firewall ports based on network requirements. In case of a firewall, the network administrator calculates the number of ports that should be allocated to video calls according to the number of ports required for each media channel (13 in total) and the volume of incoming traffic via the firewall (the number of simultaneous calls). 3-32

65 Alcatel Instant Video Solution Deployment Guide Table 3-9 Fixed Ports & NAT Dialog Box Options (Continued) Field Port Range Definitions (cont.) Signaling [TCP] Control [TCP] Description For example: If each call is allocated 13 ports (Signaling - 1, Control - 1, Audio - 2, Video - 4, and Data - 5, for a total of 13 ports), and 6 simultaneous calls are to be handled by the network, the total number of ports that is required is 78 (6 x 13). If the first allocated port is 1025, then the last port will be 2003 ( = 2003). In this example port number 1037 has not been allocated, as the starting range for audio and video port allocation has to be an even number. If an odd number is entered an error message appears to remind you of this requirement. Note: You can allocate the same port number to different channels provided the numbers are in two different protocols; one is in TCP and the other is in UDP. For example you can allocate port numbers to the Signaling channel in TCP and ports to the Audio channel in UDP. Define the ports used for transferring call setup messages. After you enter the beginning of the range, the system automatically fills in the end of the assigned range. If the signaling port is set to 49181, and one signaling port is allocated per call, and your total number of calls is 6, then the last number allocated by the system will be (inclusive numbering, using the port numbers 49181, 49182, 49183, 49184, and = 6). Define the ports used for control messages (setup, maintenance, and teardown of sessions). After you enter the beginning of the range, the system automatically fills in the end of the assigned range. 3-33

66 Chapter 3-Polycom Components Configuration Table 3-9 Fixed Ports & NAT Dialog Box Options (Continued) Field Audio [UDP], Video [UDP] Data [TCP] FECC [UDP] Description Define the ports used for audio and video channels. After you enter the beginning of the range, the system automatically fills in the end of the assigned range. If the first audio port is 49182, and the number of audio ports per call is two, the total number of required ports for six simultaneous calls is 12. Therefore, the last port number in the range is Define the ports used for transferring data packets: file transfer, whiteboard, and application sharing. The recommended port range is to After you enter the beginning of the range, the system automatically fills in the end of the assigned range. Define the ports used for FECC. After you enter the beginning of the range, the system automatically fills in the end of the assigned range. When fixed ports are exhausted Allocation ports dynamically Reject Select this option to allocate any of the available ports in the firewall to calls that exceed the number of predicted simultaneous calls. These ports may not be secured. Set the system to reject any request to open additional ports and the call will be rejected. If the volume of simultaneous calls exceeds the specified number of calls and there are no available ports in the firewall to handle the call, it is rejected by the network server. 3-34

67 Alcatel Instant Video Solution Deployment Guide Table 3-9 Fixed Ports & NAT Dialog Box Options (Continued) Field Description NAT Traversal Use Span External Address External IP address Define the method in which the public IP address is mapped to the IP card s internal address: Off No external IP address will be used. Select this option for local calls, there is no need to use the public IP address to identify the source and destination for the messaging. Specify Select this option to manually define the IP card s public IP address. Auto The IP card s public IP address is automatically retrieved from the HTML Answer of the external server. The automatically retrieved IP address appears in the IP Card Settings-IP-Network Parameters tab. If you selected Specify, enter the IP card s public IP address. Notes: For a complete port configuration you define both the fixed ports (signaling, media, etc.) and the relevant reserved ports. Make sure that the following IANA registered ports reserved for system services have been opened as part of your firewall s definitions: Port # 1720 H.323 standard signaling port Port # 1719 H.323 gatekeeper port Port # 1503 T.120 port for incoming connections Port # 5060 SIP standard signaling port Entering a well-known port that the IANA has reserved for other applications in your configuration is not allowed as it would result in system service failure. It is highly recommended to use ports from the dynamic range defined by IANA. 18 Click OK to return to the Span dialog box. The new span is added to the Spans table. 3-35

68 Chapter 3-Polycom Components Configuration 19 In the Spans dialog box, click Finish to complete the IP Network Service definition. The new network service is added to the IP Network Services list. The following icons are used to indicate the IP Network Service type: Table 3-10: IP Network Service Icons Icon Description The Network Service supports both SIP and H.323 connections. The Network Service supports only H.323 connections. The Network Service supports only SIP connections. 3-36

69 Alcatel Instant Video Solution Deployment Guide Assigning Network Services to the IP/IP+ Cards For each IP card installed in the MCU, you need to define which Network Service is used, thereby defining the network properties connected to that card. Usually, one Network Service is used for all IP cards, enabling the MCU to automatically manage the conferencing resources. The association between the network properties and the IP cards is done in two stages. In the first stage, while defining the IP Network Service, you add all the IP cards that can use this Network Service (they are all using the same IP network entities such as gatekeeper, DNS, SIP server or DHCP). In the second stage, you define for each IP card which Network Service it uses to manage conferencing calls. For SIP conferences, or conferences that include SIP participants, IP+ cards from version 4.23 or higher are required. To assign IP service settings to the IP card: 1 In the Browser area, expand the MCU tree. 2 Expand the MCU Configuration tree. 3 Expand the Cards tree. 3-37

70 Chapter 3-Polycom Components Configuration 4 Double-click the IP card. Alternatively, right-click the IP card icon, and then click Properties. The Card Settings-Common Parameters dialog box opens. The Common Parameters tab is for viewing purposes only. 3-38

71 Alcatel Instant Video Solution Deployment Guide 5 Click the IP-Network Parameters tab. 6 In the IP-Network Parameters tab clear the Null Configuration check box to enable assignment of the IP Network Service. 7 In the Circuit ID box enter the circuit ID that was defined for this card in the IP Network Service Spans dialog box. For additional information on circuit IDs see "IP SPAN Dialog Box Options on page Click Apply. 9 The name of the IP Network Service is displayed in the Service Name field. 3-39

72 Chapter 3-Polycom Components Configuration Setting the Default IP Network Service When defining participants, the default Network Service is assigned to the participant according to the participant s connection type, unless you explicitly assign a different one. To designate an IP Network Service as the default IP Network Service: 1 In the Browser pane, connect to the MCU and expand its tree. 2 Expand the MCU Configuration tree. 3 Expand the Network Services tree. 4 Expand the IP Network Services tree. 5 Right-click the IP Network Service to be set as the default, and then click Set As SIP Default. The next time you access this menu, a check mark is added next to the network service type to indicate its selection as default. 3-40

73 4 Testing and Validation Testing the Alcatel Components API Framework Use the same URL on Windows and Linux. To see if the API Framework is correctly started: 1 Enter the following URL: To manage /check the configuration of the Instant Video users: 1 In the Web browser, enter the following URL: 2 In the Login page, enter admin in both username and password fields and then click Log In to access the Administration Home Page. To supervise the IVAS (Omega) server: 1 Enter the following URL: Displays the registered PVXs and VSXs and the actual status of the users. Displays the active video sessions. Gives the status of the IVAS application. To list the users seen by the OTS: 1 Enter the following command: tsa_maintenance, then select option 47. To list the SIP users registered in the OXE: 1 On the OXE command line, enter "sipregister". Lists the registered PVX and VSX users. 4-1

74 Chapter 4-Testing and Validation Testing the Polycom Components Follow these instructions to test the installation of the Polycom RAS200A server. Before You Test Before you test the Polycom RAS200A server, make sure you have completed the following tasks: Verify that the customer has VSX endpoints installed correctly. For installation and configuration instructions, see the VSX endpoint s documentation. Using SIP, register with the OmniPCX server directly from the VSX. Make sure the SIP registration is successful. When you have multiple VSX endpoints, make a SIP call from one VSX to another. Verify the Polycom RAS200A server has been configured correctly. See the Polycom RAS200A Getting Started Guide for configuration instructions. Verifying the Polycom RAS200A Configuration and Connectivity This section provides instructions for: Verifying the Polycom RAS200A server configuration Verifying the connection between the Polycom RAS200A server and VSX endpoints Verifying the connection between the Polycom RAS200A server and PVX VOA endpoints Verifying the connection between the Polycom RAS200A server and MGC devices To verify the Polycom RAS200A configuration: 1 Open Internet Explorer and enter the IP address of the Polycom RAS200A server that you entered during first time setup. 2 Verify on the Login screen that the server s status is Ready. 4-2

75 Alcatel Instant Video Solution Deployment Guide 3 From Internet Explorer, open IVAS (Omega) Supervision to validate that the IVAS (Omega) server can communicate with the Polycom RAS200A server. If an error occurs, contact Polycom Technical Support. To verify the Polycom RAS200A can communicate with the VSX endpoint: 1 Unregister the VSX from the OmniPCX server; erase the SIP registrar and the SIP Proxy fields. In the VSX SIP Settings screen, set the PCAS field to Specify and enter the RAS200A (PCAS) IP address. 2 Register the VSX with the Polycom RAS200A server directly through the endpoint. 3 Make sure the VSX automatically registers with the OmniPCX server. When the registration is successful, an appropriate message is displayed. In addition, no alerts appear in the Diagnostic ->System Status. 4 Open IVAS (Omega) Supervision and make sure that the user name entered in the VSX endpoint also displays. If an error occurs, make sure that the user is defined in the Alcatel API Framework server. 5 Verify that the IPTouch telephones display the Video tab on screen. 6 When you have multiple VSX endpoints, make an audio call between two IP Touch phones associated to the VSX endpoints and escalate the call to video. 7 Make sure the video call connects successfully between the two VSX endpoints. To verify the Polycom RAS200A can communicate with the PVX VOA endpoint: 1 From the Polycom RAS200A server, download and install software for at least three PVX VOA endpoints. For installation and configuration instructions, see the PVX endpoint s documentation. 2 Register the endpoint with RAS200A by clicking Setup > PCAS, selecting Specify and entering the RAS200A IP address. 4-3

76 Chapter 4-Testing and Validation 3 Verify that the PVX VOA endpoint is registered with the Polycom RAS200A and SIP servers; In the PVX Settings SIP tab, verify the registration status with the RAS200A and SIP servers. 4 Open IVAS (Omega) Supervision and make sure the user name entered in the PVX VOA also displays. 5 Make sure the Video tab displays on the IPTouch telephone that is associated with the PVX VOA. 6 Make an audio call between two IPTouch telephones that are associated with the PVX VOA. 7 Add video to this call and make sure the video call connects successfully. 8 Put an audio call on hold, then off hold, then transfer the call between the two IPTouch telephones. 9 Make sure the video call follows the audio behavior. To verify the Polycom RAS200A can communicate with the MGC: 1 Define the list of MGC devices in the Polycom RAS200A server. For instructions, see the Polycom RAS200A Administrator s Guide. 2 Verify the status for each MGC on the Polycom RAS200A server. The correct status should be Available. 3 Using MGC Manager, verify that the Alcatel profile exists on each MGC. For instructions, see the MGC documentation. 4 Start a three-way audio call among three IPTouch telephones that are associated with PVX VOA endpoints. 5 Add video to this call, and using MGC Manager, verify the conference has been created and the three endpoints have successfully connected to the conference. 6 If you use the Join-Me scenario, verify that the Multipoint Key has been entered in the VSX. 7 Test the Join-Me scenario and verify that it works correctly. 4-4

77 5 Communication Protocols and Ports Summary Table Table 5-1 lists the Communication Protocols and the default ports used for data transmission between the various components in the Alcatel-Polycom integrated solution environment. Table 5-1 The communication Protocol and Port used in Alcatel-Polycom Environment Components Communication Protocol and Default Port VSX <-> RAS200A HTTP port 80 RAS200A -> VSX SIP port 5060 PVX -> RAS200A HTTP port 80 RAS200A -> PVX HTTP port 3603 SIP port 5060 MGC -> RAS200A SIP port 5060 RAS200A -> MGC HTTP port 80 IVAS -> RAS200A HTTP port 80 RAS200A -> IVAS HTTP port 8090 (port defined by the IVAS third party installation) PVX, VSX, RAS200A <-> OXE SIP default port

78 Chapter 5-Communication Protocols and Ports Summary 5-2