INDEXES LIST OF REQUIREMENTS ALPHABETICAL INDEX

Transcription

1 09 LIST OF REQUIREMENTS ALPHABETICAL INDEX

2 09 ÒÒ LIST OF REQUIREMENTS Description Requirement Page of this report Letter of transmittal Mandatory III Table of contents Mandatory IV Index Mandatory 247 Glossary Mandatory XIII Contact officer(s) Mandatory Inside cover Internet home page address and Internet address for report Mandatory Inside cover Year in review Review by Chief Justice Mandatory 1 Summary of significant issues and developments Suggested 22 Overview of Court s performance and financial results Suggested 38 Outlook for Suggested 16 Significant issues and developments portfolio Suggested 2 Court overview Role and functions Mandatory 6 Organisational structure Mandatory 85 Outcome and program structure Mandatory 38 Where outcome and program structures differ from PB Statements/PAES or other portfolio statements accompanying any other additional appropriation bills (other portfolio statements), details of variation and reasons for change Mandatory Nil to report Portfolio structure portfolio departments Mandatory N/A 242 FAMILY COURT OF AUSTRALIA ANNUAL REPORT

3 Description Requirement Page of this report 09 Report on performance Review of performance in relation to programs and contributions to outcomes Mandatory 42 Actual performance in relation to deliverables and KPIs set out in PB Statements/PAES or other portfolio statements Mandatory 41 Where performance targets differ from the PBS/ PAES, details of both former and new targets, and reasons for the change Mandatory Nil to report Narrative discussion and analysis of performance Mandatory 42 Trend information Mandatory 42 Significant changes in nature of principal functions/ services Suggested Nil to report Performance of purchaser/ provider arrangements Suggested (if applicable) 121 Factors, events or trends influencing Family Court performance Suggested Contribution of risk management in achieving objectives Suggested 105 Social inclusion outcomes Performance against service charter customer service standards, complaints data, and the Court s response to complaints If applicable, mandatory If applicable, mandatory Discussion and analysis of the Court s financial performance Mandatory 121 Discussion of any significant changes from the prior year from budget or anticipated to have a significant impact on future operations. Agency resource statement and expenses (and resources) by outcomes Mandatory 2 Mandatory FAMILY COURT OF AUSTRALIA ANNUAL REPORT

4 09 Description Requirement Page of this report MANAGEMENT AND ACCOUNTABILITY Corporate governance Agency head certification about compliance with the Commonwealth Fraud Control Guidelines Mandatory 106 Statement of the main corporate governance practices in place Mandatory 84 Names of the senior executive and their responsibilities Suggested 90 Senior management committees and their roles Suggested 101 Corporate and operational planning and associated performance reporting and review Approach adopted to identifying areas of significant financial or operational risk Policy and practices on the establishment and maintenance of appropriate ethical standards How nature and amount of remuneration for SES officers is determined Suggested 103 Suggested 105 Suggested 106 Suggested 118 External scrutiny Significant developments in external scrutiny Mandatory 109 Judicial decisions and decisions of administrative tribunals Mandatory 109 Reports by the Auditor-General, a Parliamentary Committee or the Commonwealth Ombudsman Mandatory FAMILY COURT OF AUSTRALIA ANNUAL REPORT

5 Description Requirement Page of this report 09 Management of human resources Assessment of effectiveness in managing and developing human resources to achieve Court objectives Mandatory 112 Workforce planning, staff turnover and retention Suggested 113 Impact and features of enterprise or collective agreements, individual flexible arrangements (IFAs), determinations, common law contracts and AWAs Suggested 112 Training and development undertaken and its impact Suggested 119 Work health and safety performance Suggested 198 Productivity gains Suggested 120 Statistics on staffing Mandatory 188 Enterprise or collective agreements, IFAs, determinations, common law contracts and AWAs Mandatory 112 Performance pay Mandatory 118 Assets management and purchasing Assessment of effectiveness of assets management If applicable, mandatory 128 Assessment of purchasing against core policies and principles Mandatory 125 Consultants Summary statement the number of new consultancy contracts let and actual expenditure; and the number of active ongoing consultancy contracts and total expenditure Mandatory 125 Contract information statement re the AusTender website Mandatory 126 Australian National Audit Office access clauses Mandatory 125 Contracts exempt from the AusTender website Mandatory 126 Financial statements Financial statements Mandatory 132 FAMILY COURT OF AUSTRALIA ANNUAL REPORT

6 09 Description Requirement Page of this report Other information Work health and safety Mandatory 198 Advertising and market research and statement on advertising campaigns Mandatory 201 Ecologically sustainable development and environmental performance Mandatory 202 Compliance with Carer Recognition Act 2010 If applicable, mandatory NA Grant programs Mandatory 207 Disability reporting explicit and transparent reference to what Court information is available through other reporting mechanisms Information Publication Scheme statement on the Court s IPS plan publishing Mandatory 121 Mandatory 106 Spatial reporting expenditure by program between regional and non-regional Australia Correction of material errors in previous annual report If applicable, mandatory If applicable, mandatory NA 129 List of requirements Mandatory FAMILY COURT OF AUSTRALIA ANNUAL REPORT

7 ÒÒ ALPHABETICAL INDEX 09 A Aboriginal and Torres Strait Islander Committee, 92, 208 Aboriginal Legal Services, 217 Access to Justice Committee, 92, 208 Access to Justice (Federal Jurisdiction) Amendment Act 2012, 93, 94 access to justice in family law in the Pacific workshop, action in defamation, 110 ad hoc committees, 93, 98 9 Adelaide registry service delivery, and efiling, 222 judges, 87 property-related activities, 128 administered revenue, 124 Administrative Appeals Tribunal Family Court judges on, 88 proceedings, 109 administrative complaints, 65, 66 advertising and market research, 201 affordable and accessible court services, 12 After Hours Service National Enquiry Centre and, 62 agency resource statement, 186 agreement making, 117, relationship between agreements, 118 see also Federal Circuit Court of Australia and Family Court of Australia Enterprise Agreement Ainslie-Wallace, Justice Ann Margaret activities, 233 Albury registry service delivery, 228 Albury Wodonga Family Law Pathways Network, 228 Alice Springs Family Pathways network, 224 Alice Springs registry service delivery, 224 Andrew, Stephen see Executive Director Client Services Annual Procurement Plan, 125 annual report correction of material errors, 129 appeal caseload, 55 appeal demographics, 73 Appeal Division of the Court, 55, 68 judges assigned to, 68, 86 appeals, administration of, 69 notice of appeals filed, finalised and pending, 70 2 type of finalisation, 72 Appeals Registrar, 69 appeals to High Court of Australia, 74 applications filed, 42 applications for final orders, 42 Applications in a Case, 40, 46 interim, 42, 45 assets and property management, Attorney-General s Department and Adelaide registry, 223 and KPMG Cost Benefit Analysis of the Court Network, 221 and Melbourne registry, 226 Office of Legal Services Coordination, 126 and Pathways, 216 and review of financial viability of federal courts, 3 attrition and settlement trend in Court s caseload, 43 Audit and Risk Committee, 101, 102, 104, 105, 212, 215 Auditor-General reports, 109 FAMILY COURT OF AUSTRALIA ANNUAL REPORT

8 09 AusAID and access to justice in family law in the Pacific workshop, 18 and Australia Indonesia Partnership for Justice, 16 and capacity-building program for delegation of family law stakeholders from Zimbabwe, 18 AusTender, 126 Australasian Legal Information Institute website publication of judgments of the Court on, 76 Australia Indonesia Partnership for Justice, 16 18, 230 key areas of cooperation, Australian Association for Infant Mental Health Incorporated, 219 Australian Capital Territory Family Court service locations, 20, 21 see also Australian Capital Territory/ New South Wales registries Australian Capital Territory Children s Commissioner, 97 Australian Capital Territory Pathways, 219 Australian Capital Territory/New South Wales registries service delivery, Australian Day achievement medallions, Australian Family Law Conference (Bali, June 2013) Adelaide registry and, 224 Australian Federal Police and Melbourne registry, 225 Australian Government Information Management Office and information and communications technology, 110 Australian Institute of Family Studies, 214 Australian Law Reform Commission Family Violence A National Legal Response, 96 Australian Leadership Award program and capacity-building program for delegation of family law stakeholders from Zimbabwe, 18 see also Return To Work Plans for Australian Leadership Award fellows Australian National Audit Office, 102, 212 Australian Packaging Covenant, 206 Australian Public Service Commission Ethics Contact Officer Network, 107 Australian Public Service Commissioner s Directions 2013, 107 Australian Public Service Values and Code of Conduct, 106, 112 Australian Workplace Agreements, 117, 118, 195 B backlog see under pending cases backlog indicators, 41, 48 balancing work and personal life, 113 Bankruptcy Act 1966, 7 Benchbook Committee, 92, 93, 208 Benjamin, Justice Robert activities, 233, 234 and A study of indigenous Australians access to and use of the Family Law Courts, 24 5 Bennett, Justice Victoria Jane Bhutan activities, 233, 234 visit of judicial delegation from, 19 Blueprint for Reform (Supreme Court of Indonesia), 17 Brisbane and Gold Coast Pathways Group, 221 Brisbane registry service delivery, 220, 221 and efiling, 220 judges, 87 Bryant, Hon. Chief Justice Diana, AO see Chief Justice budgetary pressures see operating deficits and ongoing budgetary pressure; resourcing and budgetary issues Business Continuity Plans, FAMILY COURT OF AUSTRALIA ANNUAL REPORT

9 C Cairns registry see also North Queensland (including Townsville, Cairns and Rockhampton) registry Cambodia visit of delegation from, 19, 230, 234, 235 Canberra registry service delivery, 219 judges, 87 case clearance rate, 3, 39, 41, 47 case finalisation rate, 3, 39, 41 case finalisations age of finalised applications, 51 2 first instance trial, 44 number of, 44 7 percentage of cases finalised, 51 3 see also Final Orders caseload, 42 3 attrition and settlement trend, 43 nature of, 40 see also appeal caseload Caxton Community Legal Service, 220 Chief Executive Instructions, 104 Chief Executive Officer, 84, 90, 101, 109 and legal services expenditure, 126 and Statement of Strategic Intent, 23 Chief Executive Officer emessages, 104 Chief Executive Officer roadshows, 104 Chief Executive Officer s Management Advisory Group, 101, 102, 211 and Young Employees Advisory Group, 31 Chief Information Officer, 91 Chief Information Officer Committee survey on information and communications technology collaboration and cloud, 110 Chief Justice, 86 activities, , 233, 234 conferences attended and papers delivered, speaking engagements, 230 chambers contact details, 237 and Family Law Courts Advisory Group, 15 and heads of jurisdiction cooperation, 15 and Judicial Committee for Court Excellence, 11 and media, 12 responsibilities, 84 year in review, 1 4 Chief Justice emessages, 104 Chief Justice of the Federal Circuit Court and Family Law Courts Advisory Group, 15 and heads of jurisdiction cooperation, 15 Chief Justice of the Federal Court and heads of jurisdiction cooperation, 15 Chief Justice s Policy Advisory Committee, 92 3, 208 child abduction see Hague Convention on the Civil Aspects of International Child Abduction child abuse amendments to Family Law Act, 10 notices of, 57, 58 see also family law court orders preventing alleged child victims of sexual assault from receiving sexual assault counselling; family violence; Magellan case management system; Magellan cases Child Dispute Services, 218, 221, 226 performance management and development system, 119 and Victoria Legal Aid independent children s lawyers, 226 child dispute services see Family Law Child Dispute Services management structure; Principal Child Dispute Services child protection, 28 Child Support, 221 Child Support (Assessment) Act 1989, 7 and appellate jurisdiction of the Court, 68 Child Support (Registration and Collection) Act 1988, 7 and appellate jurisdiction of the Court, 68 Child Support Stakeholder Engagement Group, 227 Child Support Stakeholder Engagement Program, 223 Children s Committee, 92, 97 Children s Contact Centres, FAMILY COURT OF AUSTRALIA ANNUAL REPORT

10 09 China visit of delegation from, 19, 221, 235 circuit listings, 19 clearance rate see case clearance rate client feedback and complaints management, 65 6 see also feedback and service improvements client needs and satisfaction, 12 client service advices, 104 Client Service Senior Managers Group, 30 1 priority projects, 31 client services, deliverables and key performance indicators, highlights, 22 Coffs Harbour Pathways, 221 collaborative committees, Collaborative Dispute Resolution Group, 227 College of Law NSW and capacity-building program for delegation of family law stakeholders from Zimbabwe, 18 Comcare workers compensation, Comcover benchmarking survey, 105 committees, , external stakeholders and, 215 see also ad hoc committees; collaborative committees; joint committees; judicial committees; senior management committees; standing judicial committees common law contracts, 117, 118, 195 Commonwealth Courts Portal, 13 14, 62, 63 Adelaide registry, 222 National Enquiry Centre and, 40, 62 Qld/northern NSW registries, 220 telephone calls associated with, 63 Commonwealth Disability Strategy, 121 Commonwealth Electoral Act 1918 and advertising and market research, 201 Commonwealth Fraud Control Guidelines 2011, 105, 106 Commonwealth Law Courts buildings environmental impact/usage data, 202 management and funding of, 15, 99, 121, Commonwealth Ombudsman reports, 109 Commonwealth Procurement Rules, 125 Community Health Services, 228 community relations and consultation, 27 8 Community Stakeholders Engagement Group, 223 Community West Inc, 226 complaints, 39, 54, 107, 108 see also administrative complaints; client feedback and complaints management; judicial complaints complaints and feedback form, 65 complex cases, 43 Connections Client Service Senior Managers Group and, 30 upgrade of, 34 Consent Orders applications, 40, 42, 44, 45, 46 consultants, consultation see community relations and consultation consultative culture, 12 Contact Changeover Centres, 228 contact details, Converge international and Employee Assistance Program, 120 Coordinated Family Dispute Resolution pilot program (Unifam Counselling and Mediation), 219 corporate and operational planning and associated performance reporting and review, corporate contracts, 125 corporate culture/communication and environmental impact minimisation, 205 corporate governance, 84 5 corporate services, 11 Corporate Services Division Human Resources section, 112 cost reduction, 2, 16, 123 costs, counter enquiries family law registries, 61 Court Excellence Framework, 23, 24 Court fees, 124 see also fee review 250 FAMILY COURT OF AUSTRALIA ANNUAL REPORT

11 Court management and leadership, 11 Court Network volunteer service, 221 Court Ordered Mediation Pilot (Legal Aid New South Wales), 217 Court Ordered Mediation program (Legal Aid New South Wales), 217, 218 Court policies and planning, 11 Court proceedings, 12 court service locations, court services see affordable and accessible court services; client services court user satisfaction survey, 12, 24, 216 Courts and Tribunals Legislation Amendment (Administration) Act 2012, 35, 109, 125 Courts and Tribunals Legislation Amendment (Administration) Bill 2012, 109 Courts Exchange, 103, 104 Crighton, Judge Nicholas London Family Drug and Alcohol Court, 234 cross-examination of alleged victims of family violence in family law proceedings, 97 Cultural Diversity Committee, 92, 208 D Dads in Distress, 218 Dandenong Project, 23 Dandenong registry service delivery, 227 contact details, 239 property-related activities, 128 and Victorian Department of Human Services senior child protection practitioners, 28, 216, 224 work health and safety notifiable incident, 198 Darwin registry service delivery, 224 defamation see action in defamation defusing explosive situations training, 119 Deliverables and Key Performance Indicators, 8 9 client services, judicial services, 41 see also finalisation deliverables; Key Performance Indicators; registries and National Enquiry Centre deliverables Department of Family and Community Services (NSW) and Sydney registry, 218 Department of Finance and Deregulation and Commonwealth Law Courts buildings, 15 and review of financial viability of federal courts, 3 Department of Foreign Affairs and Trade and visit of judicial delegation from Bhutan, 19 Department of Human Services, 221, 226 Department of Prime Minister and Cabinet and new internet gateway, 110 Deputy Chief Justice, 86 activities, 234 chambers contact details, 237 and media, 12 Desktop scenario tests, 105 determination 24 employment arrangements under see Remuneration Tribunal Determination 2012/24 Director of Public Prosecutions and purported prosecution of judicial officers, 110 disabilities, people with accessibility of Court to, 12 see also International Day of People with Disability disability reporting, 121 divorce forms National Enquiry Centre and, 64 divorce orders National Enquiry Centre and, 62, 64 document processing family law registries, 62 Dubbo registry service delivery, FAMILY COURT OF AUSTRALIA ANNUAL REPORT

12 09 E ecologically sustainable development and environmental performance, key achievements, 202 ecourt Forum, 13 efiling, 13, 14, 204, 215 Queensland, 28, 215, 220 South Australia, 222 enquiry services see telephone and enquiry and referral services Employee Assistance Program, 120 energy usage reduction, 204 Energy Efficiency in Government Operations Policy, 206 engagement with stakeholders, 12 enhance your resilience training, 119 enterprise agreement see Federal Circuit Court of Australia and Family Court of Australia Enterprise Agreement Environment Protection and Biodiversity Conservation Act 1999, 202 Environmental Champions Network, 205 environmental impact, measures to minimise, environmental impact/usage data, 202, 203 Environmental Management System, 203, 206 environmental performance review and improvement of, 206 see also ecologically sustainable development and environmental performance Environmental Policy, 202, 206 ethical standards, Ethics Contact Officers, 107 Executive Director Client Services, 91 Executive Director Corporate, 91 exempt contracts, 126 expenditure resources shared with Federal Circuit Court, 124 expenses and resources for Outcome 1, 187 external evaluations, 111 external involvement, external scrutiny, external stakeholders and Court committees, 215 F Families SA and exchange of information, 28, 215, 222, 223, 224 Family by Family SA, 223 family consultant training, 119 family consultants, 29 see also non-staff family consultants Family Court and Federal Circuit Court FMA agency, 24, 35, 105, 109, 125 Family Court and Federal Circuit Court Family Violence Consultative Committee Tasmania, 228 Family Court expenditure, 122 categories of, 123 Family Court of Australia administrative changes and balance of workload between Family Court and, 2, 3, 7, 23, 24, 35, 109, 113, 125 see also Family Court and Federal Circuit Court Deliverables and Key Performance Indicators, 8 9 and family law registries, 19 financial statements, goal, 5 and heads of jurisdiction cooperation and consultation, 15, 99 initiatives, 22 5 international cooperation, judicial officers, jurisdiction, 7 key performance target, 3 management and accountability, overview, 5 35 performance of in , 3 Portfolio Budget Statements Outcome and Program, 8, 10 programs, 7 report on performance, resourcing and budgetary issues, 2 3, 16 review of financial viability of, 3 senior executives, 90 1 year in review, FAMILY COURT OF AUSTRALIA ANNUAL REPORT

13 Family Court of Western Australia and administration of appeals, 69 Appeal Division of the Court and, 55 and appeal to Full Court of the Family Court of Australia, 68 contact details, 239 judges, 88 appointments, 2, 89, 90 Family Law Act 1975, 214 amendments re family violence, 10 and Appeal Division of the Court, 68 and appeals to High Court of Australia, 74 and appellate jurisdiction of the Court, 68 and Family Court, 84 and family violence and abuse (or risk), 57 and judgments of the Court, 76 and Rules Committee, 93, 210 and Victorian family violence orders, 226 Family Law (Amendment) Rules 2012 (No 2), 93 Family Law Child Dispute Services management structure review of, 29 Family Law Council, 214, 233 family law court orders preventing alleged child victims of sexual assault from receiving sexual assault counselling, 97 Family Law Courts Advisory Group, 15, 100, 215 Family Law Courts website, 62 Family Law Early Intervention Unit (Legal Aid New South Wales), 28, 217, 218 Family Law Forum, 100, 214, 215 Family Law Legislation Amendment (Family Violence and Other Measures) Act 2011, 93, 96, 224, 226 Family Law Pathways Network, 216, 218, 220, 221, 222, 223, 224 see also Albury Wodonga Family Law Pathways Network; Alice Springs Family Pathways network; Australian Capital Territory Pathways; Brisbane and Gold Coast Pathways Group; Greater Sydney Family Law Pathways Network; Hobart Pathways; Hobart Pathways Reference Group; Illawarra Family Law Pathways; Launceston and North West Coast Pathways; New South Wales Central West Family Law Pathways Network; Pathways kiosk; Shoalhaven Pathways; Southern Highlands Pathways; Victorian Pathways group; Victorian Pathways Network Family Law Practitioners Association, 221 conference, 228 Family Court and Federal Circuit Court s Case Management Committee meetings, 228 family law property matters Sydney Family Law Settlement Service and, 26, 27 family law registries, 19, 61 2 and administrative complaints, 65 9 key functions, 61 see also registry services Family Law Rules 2004, 93 Family Law Section (Law Council of Australia), 93, 214 Family Life, 227 Family Relationship Centre Information and Referral Service, 217 Family Relationship Centre Reference Groups Berwick, Chadstone and Frankston, 227 Family Relationship Centres, 219, 221, 223, 228 Family Relationships Centre Consortium Group, 224 Family Resource Centres, 227 family violence and abuse (or risk), 57 9 amendments to Family Law Act, 10, 218 widening of definition of, 3, 57 Family Violence Best Practice Principles, 228 revised edition, 4, 10 11, 22, 96, 230 Family Violence Committee, 92, 93, 96 7, 209 Family Violence Strategy, 10, 11, 96, 97, 209, 228 Family Violence A National Legal Response (Australian Law Reform Commission and New South Wales Law Reform Commission report), 96 Faulks, Hon John see Deputy Chief Justice Federal Circuit Court of Australia accommodation in Sydney CBD, 24, 99 administrative changes and balance of workload between Family Court and, 2, 3, 7, 23, 24, 35, 109, 113, 125 see also Family Court and Federal Circuit Court and administrative complaints, 65 Appeal Division of the Court and, 55 and appeal to Full Court of the Family Court of Australia, 68, 69 Chief Executive Officer s Management Advisory Group and, FAMILY COURT OF AUSTRALIA ANNUAL REPORT

14 09 and Client Service Senior Managers Group, 30 1 client services and, 60 community relations and consultation, 27 8 expenditure resources shared with, 124 and family law registries, 19 and heads of jurisdiction cooperation and consultation, 15, 99 joint committees, 93 see also joint committees National Enquiry Centre and, 40, 59, 62 notice of appeals filed, finalised and pending, 70, 71 registry services and, 59, 61 review of financial viability of, 3 services provided free of charge to, 124 and Sydney Family Law Settlement Service, 26, 27 and Young Employees Advisory Group, 31 Federal Circuit Court of Australia and Family Court of Australia Enterprise Agreement , 112, 117, 118, 120, 194 classification structure and pay rates, 197 Federal Court of Australia and heads of jurisdiction cooperation and consultation, 15, 99 proceedings against a Family Court registrar and a federal magistrate, 109 review of financial viability of, 3 working with, 24 Federal Magistrates Court of Australia renaming of, 2 fee review, 12 see also Court fees feedback and service improvements, 108 see also client feedback and complaints management; complaints and feedback form Filippello, Angela see Principal Registrar Final Orders applications, 40, 42, 43, 44, 45 see also case finalisation rate; case finalisations finalisation deliverables, 44 finalisation rate see case finalisation rate finalised appeals, 70 age of, 74 type of finalisation, 72 financial cases jurisdiction in regard to, 7 financial management, Financial Management and Accountability Act 1997 (FMA Act), 102, 104, 106, 121, 125 financial only applications for final orders, 42, 43 see also parenting and financial financial resource management see human, material and financial resource management financial risk, 105 financial statements, financial viability of federal courts see review of financial viability of federal courts first instance trials, 44 Forrest, Justice Colin James activities, 233, 234 Foster, Richard see Chief Executive Officer Fowler, Justice Stuart Grant, AM activities, 233 fraud control certification, 106 Fraud Control Plan, 105 fraud prevention and control, 105 fraud risk treatment, 102 Freedom of information Act 1982, 106 and exempt contracts, 126 freedom of information requests, 106 Full Court of the Family Court of Australia and Appeal Division of the Court, 55, 68 sittings, 69 funding, FAMILY COURT OF AUSTRALIA ANNUAL REPORT

15 G Gershon review, 110 goal of the Court, 6 Government Agency Environmental Network, 205 Government Desktop Common Operating Environment Policy, 110 Grandparents for Grandchildren Inc, 223 grants program, 207 Greater Sydney Families in Transition Group (Pathways), 218 Greater Sydney Family Law Pathways Network, 219 Guide to Good Practice on the interpretation and Application of Article 13(1)(b) of the 1980 Hague Child Abduction Convention, 231 H Hague Convention on the Civil Aspects of International Child Abduction, 7, 44, 231 Harriott, Grahame see Executive Director Corporate Hatta Ali, Hon Dr M., SH, MH Chief Justice of the Supreme Court of Indonesia, 17 heads of jurisdiction cooperation and consultation, 15, 99 Hemphill, Pam see Principal Child Dispute Services High Court of Australia appeals to, 74 Hobart Family Relationship Centre Reference Group, 227 Hobart Pathways, 227 Hobart Pathways Reference Group, 227 Hobart registry contact details, 239 judges, 87 Hocking, Phil see Chief information Officer House of Representatives Standing Committee on Social Policy and Legal Affairs, 109 How Australia is Faring, 121 human, material and financial resource management, 11 human resources management, 112 Human Resources Manager and Ethics Contact Officer Network, 107 I Illawarra Family Law Pathways, 219 Independent Children s Lawyers survey of, 97 Independent Children s Lawyers group (Legal Aid Queensland), 221 Indigenous Australians access to and usage of the Family Law Courts, 24 5 recommendations of Study, 25 Indigenous Working Group, 93, 98 and A study of indigenous Australians access to and use of the Family Law Courts, 24 Indonesia, Supreme Court of Australia Indonesia Partnership for Justice Memorandum of Understanding, 16 18, 230 Information and Communication Committee, 101 information and communications technology benchmarking report, 110 whole-of-government initiatives, Information and Communications Technology Sustainability Plan, 111, 204 Information Committee, 93, 98 Information Publication Scheme, 106 information technology, 34 5 and energy usage reduction, 204 Information Technology Judicial Reference Group, 92, 93, 209 initiatives of the Court, 22 5 Inquiry into Courts and Tribunals Legislation Amendment (Administration) Bill 2012, 109 Interactive Voice Response system National Enquiry Centre and, 62 internal audit, 104 Internal Audit Plan, 102, 104 internal evaluations, 111 internal scrutiny see internal evaluations international cooperation, International Day of People with Disability, 33 International Framework for Court Excellence, 3, 11 12, 98, 99 international visitors, 19, Internet Based Network Connection Services panel, 110 internet gateway, 110 interpreter services, 223 intranet messages, FAMILY COURT OF AUSTRALIA ANNUAL REPORT

16 09 J James Cook University judges of Federal Circuit Court in Townsville and Cairns and, 222 Janet Kitcher Excellence in Performance Award, 114 Japan visit of delegation from, 19, 234, 236 Jewish marriage and divorce, 218 joint committees, 93 Joint Costs Advisory Committee, 93, judges activities, conferences and seminars attended, papers presented, see also judicial officers Judges Pension Scheme, 121 judgments significant and noteworthy, judicial activities, Judicial Committee for Court Excellence, 3, 11, 93, 98 9 judicial committees, 92 7, judicial complaints, 65 Judicial Complaints Advisor, 65 Judicial Development Committee, 92, 93, 209 judicial officers, 86 90, 117, 192 appointments, 2, 89 purported prosecution of, 110 remuneration, 117 see also Judicial Remuneration Committee retirements, 2, 89 see also judges Judicial Remuneration Committee, 92, 209 judicial services, 40 deliverables and key performance indicators, 9, 41 judicial services complaints, 54 judiciary changes to, 2 jurisdiction of the Court, 7 K Key Performance Indicators client services, historic performance against, judicial services, 41 National Enquiry Centre, 62, 64 see also Deliverables and Key Performance Indicators; registries and National Enquiry Centre Key Performance Indicators key performance target, 3, see also Key Performance Indicators Kids Talk Hearing Children s voices forum, 226 Korea, Republic of delegation of judges from, 234 KPMG Cost Benefit Analysis of the Court Network L Brisbane registry and, 221 Launceston and North West Coast Pathways, 227 Launceston registry service delivery, 227 contact details, 239 property-related activities, 128 Law Council of Australia Family Law Section, 214 Rules Committee and, 93 Law Institute of Victoria, 226 Family Law Section Court Practice Committee meetings, 225 Executive Committee, 225 Law Reform Committee, 92, 94 6, 209 inquiries, consultation/issues papers and reports, 95 6 proposals commented on, 95 proposed legislation considered and/or monitored, 94 5 Law Society of New South Wales and Sydney Family Law Settlement Service, 26, FAMILY COURT OF AUSTRALIA ANNUAL REPORT

17 Law Society of South Australia, 223 Legal Aid and Adelaide registry, 224 Legal Aid Commission Family Court and Federal Circuit Court s Case Management Committee meetings, 228 Legal Aid New South Wales Court Ordered Mediation Pilot, 217 Court Ordered Mediation program, 217, 218 Family Law Early Intervention Unit, 28, 217, 218 Legal Aid Queensland, 220, 221 Legal and Community Sector Forum (Townsville), 222 Legal and Rules Committee, 216 legal practitioners costs, 100 legal practitioners drop box service, 66 legal representation use of by litigants, 55 6 Legal Services Directions 2005, 126 legal services expenditure, letter of transmittal, iii Library Committee, 92, 93, 210 library services, 99 Lismore Pathways, 221 Lismore registry local pathways groups or networks, 216 see also Family Law Pathways Network local registry consultations and other activities to improve service delivery, locations see court service locations M Macquarie Telecom and internet gateway services, 110 Magellan case management system, 11 Magellan cases, 58 9 Magellan Committee, 92, 210, 215 Magellan Stakeholders Group, 221 Magellan Steering Committee, 218 mailing procedures, 66 Malaysia visit of delegation from, 19, 236 management and accountability, market research see advertising and market research Marriage Act 1961, 7 Mason & Mason [2013] FamCA 424 (7 June 2013) (Ryan J), May, Justice Michelle activities, 233 Melbourne registry Child Protection Practice Leader (Family Law Liaison) position, 225 service delivery, contact details, 239 judges, 87 and Victorian Department of Human Services senior child protection practitioners, 28, 216, 224 visit of Cambodian delegation, 230, 234 Murphy, Justice Peter N activities, 233 and Judicial Committee for Court Excellence, 3, 11 National Consultative Committee, 101, 102 3, 112, 212 National Disability Strategy, 121 National Enquiry Centre, 3, 62 4 and Commonwealth Courts Portal, 40, 62 contact details, 237 and divorce forms, 64 and divorce orders, 64 and s, 64 and Interactive Voice Response system, 62 and National Consultative Committee, 102 performance indicators and internal targets, 64 services, target, 39, 40 telephone and enquiry and referral services see telephone and enquiry and referral services see also registries and National Enquiry Centre deliverables National Family Law Conference (Adelaide, October 2012), FAMILY COURT OF AUSTRALIA ANNUAL REPORT

18 09 National Family Law Conference, 15th (Hobart, October 2012), 10, 22, 34, 96 National Judicial College National Judicial Orientation Program, 233 National Partnership Agreement on Legal Assistances Services, 28 and Legal Aid New South Wales Early intervention Unit, 217 National Support Office, 120 contact details, 237 National Workplace Health and Safety Committee, 198, 199 New South Wales Family Court service locations, 20, 21 see also Australian Capital Territory/ New South Wales registries; Queensland/ Northern New South Wales registries New South Wales Bar Association and Sydney Family Law Settlement Service, 26 New South Wales Central West Family Law Pathways Network, 219 New South Wales Department of Public Prosecutions and family law court orders preventing alleged child victims of sexual assault from receiving sexual assault counselling, 97 New South Wales Law Reform Commission Family Violence A National Legal Response, 96 New South Wales registries see Australian Capital Territory/New South Wales registries Newcastle registry service delivery, 217, 220 judges, 87 Noll & Noll [2013] FamCAFC 24 (28 February 2013) (Bryant CJ, Finn and Strickland JJ), 81 2 non-salary benefits, 118, 196 non-staff family consultants, recommendations in regard to appointment of, 30 North Queensland Domestic violence Resource Service, 221 North Queensland (including Townsville, Cairns and Rockhampton) registry, Northern Territory Family Court service locations, 20, 21 see also South Australia/Northern Territory registries Northern Territory Law Society Family Law Refresher, 224 Notice of Risk in SA pilot, 222 notifiable incidents O work health and safety, 198 operating deficits and ongoing budgetary pressure, 123 operating revenue and expenses, organisational structure, 85 Outcome 1, 8, 38 expenses and resources for, 187 outlook for , 16 overview of the Court, 5 35 P Pacific Community see Secretariat of Pacific Community Pacific regional consultation, 19 paper see also access to justice in family law in the Pacific workshop usage reduction, 204 parenting and financial applications for final orders, 42, 43 parenting cases jurisdiction in regard to, 7 parenting only applications for final orders, 42, 43 Parenting Orders program, 221 parliamentary committees reports by, 109 Parramatta registry service delivery, 217, judges, FAMILY COURT OF AUSTRALIA ANNUAL REPORT

19 Pascarl & Oxley (edited) [2013] FamCAFC 47 (26 March 2013) (Bryant CJ, Faulks DCJ and Finn J), 78 Pathways see Family Law Pathways Network Pathways kiosk, 222, 223 peer support network, 120 peer support officers, 120 Peer Support program, 120 pending applications age of, 48 9 pending cases prevention of backlog of, 3, 39, 40, 47 see also backlog indicators see also reserved judgment delivery times Performance Management and Development Scheme, 112 Performance Management and Development System, 103, 119 performance of the Court, 3, 12 report on, summary of, 41 performance pay arrangements, 118, performance target, 3, see also Key Performance Indicators Portfolio Budget Statements Outcome and Program, 8 see also programs; strategic initiatives in the Portfolio Budget Statements Principal Child Dispute Services, 91 and quality assurance for non-staff family consultants, 29, 30 Principal Registrar, 90 procurement see purchasing Procurement and Risk Management section, 105, 125 Procurement Framework, 125 Procurement Plan, 125 productivity gains, 120 Program 1.1, 8, 38 programs, 7 see also Portfolio Budget Statements Outcome and Program proof reading and editing training, 119 property and environmental impact minimisation, 206 property management see assets and property management Property Management Committee, 92, 93, 101, 210 property matters see family law property matters Public Service Act 1999, 106, 107 employment arrangements under, 117, 118, 195 Public Service Amendment Act 2013, 107 Public Service Commissioner s Directions 1999, 107 Public Service Regulations 1999, 107 public trust and confidence, 12 purchasing, 125 purpose of the Court, 6 Q quality assurance for non-staff family consultants, Queensland efiling in, 28, 215, 220 Family Court service locations, 20, 21 see also Queensland/northern New South Wales registries Queensland University of Technology and Brisbane registry, 221 Queensland/northern New South Wales registries service delivery, queuing system R new, 26 Ralph, Stephen and A study of indigenous Australians access to and use of the Family Law Courts, 24 recycling, 205 referral services see telephone and enquiry and referral services Registrar of the Family Court of Western Australia, 69 registrar workload project, 111 registries see family law registries registries and National Enquiry Centre deliverables, 9 09 FAMILY COURT OF AUSTRALIA ANNUAL REPORT

20 09 registries and National Enquiry Centre Key Performance Indicators, 9 registry services, 59, 60, 61 see also family law registries; local registry service delivery Regulation 7 family consultants, recommendations in regard to appointment of, 30 Rehabilitation Management System, 198 Relationships Australia, 221 remuneration judicial officers, 117 see also Judicial Remuneration Committee SES, 118 Remuneration Tribunal Determination 2012/24 employment arrangements under, 117, 195 reports and publications, 22 5 Research and Ethics Committee, 92, 93, 107, 210 reserved judgment delivery times, 39, 40, 50 reserved judgments delivered age of, 52 3 reserved judgments outstanding age of, resilience training, 119 resourcing and budgetary issues, 2 3, 11, 16 retention strategies, 113 Return To Work Plans for Australian Leadership Award fellows, 18 review of financial viability of federal courts, 3 rewards and recognition, Risk Control and Compliance Framework, 105 risk management, 105 Rockhampton registry see also North Queensland (including Townsville, Cairns and Rockhampton) registry RSM Bird Cameron and internal audit, 104 Rules Committee, 92, 93 4, 210 S safe and healthy work environment, 113 Saturday Road shows and Aboriginal communities in Sydney, 218 Secretariat of Pacific Community and Pacific regional consultation, 19 Selen & Selen [2013] FamCAFC 39 (22 March 2013) (Coleman, Ainslie-Wallace and Rees JJ), 76 8 self-represented litigants, 55 6 Self-Represented Litigants Committee, 92, 208 Senate estimate committee hearings, 111 Senate Legal and Constitutional Affairs Legislation Committee, 109 Senior Executive Service remuneration, 118 senior executives of Family Court of Australia, 90 1 senior management committees, 101 3, Service Charter, 106, 107, 108 Service Commitments, 106, 107, 108 service delivery local registry consultations and other activities to improve, services provided free of charge, 124 Sesame Street Children s Committee and, 97 sexual abuse or serious physical abuse of a child see Magellan case management system Shoalhaven Domestic violence Network, 219 Shoalhaven Pathways, 219 significant and noteworthy judgments, Social Inclusion Measurement and Reporting Strategy, 121 social justice and equity impacts, 55 6 South Australia Family Court service locations, 20, 21 see also Families SA South Australian Bar Association Bar Readers Course, 223 South Australia/Northern Territory registries service delivery, FAMILY COURT OF AUSTRALIA ANNUAL REPORT

21 Southern Highlands Pathways, 219 Staff Development Committee, 101, 103, 119, 213 Staff Development Fund, 24 staff rewards and recognition, 31 3, staff survey, 103 staff training, learning and development, staffing profile, 117, stakeholders engagement with, 12 standard operating environment upgrade project, 110 Standing Committee of Attorneys-General model Bill, 94 standing judicial committees, 92, 93 7 Statement of Strategic Intent, 23 4 strategic initiatives in the Portfolio Budget Statements, strategic intent see Statement of Strategic Intent Strategic Plan, 106 Strategic Risk Management Plan, 104 Strategic Risk Plan, 104 strategic risk treatment, 102 Strickland, Justice Steven activities, 233 A study of indigenous Australians access to and use of the Family Law Courts, 24 5, 111 recommendations, 25 subpoena viewing processes, 66 succession planning, 11 Supreme Court of a state or a territory and appeal to Full Court of the Family Court of Australia, 68 Sydney Family Law Settlement Service, 26 7, 216 Sydney registry service delivery, 28, judges, 88 property-related activities, 129 T Tasmania Family Court service locations, 20, 21 Tasmania registries see Victoria/Tasmania registries Tasmanian Department of Health and Human Services and Family Court and Federal Circuit Court Family Violence Consultative Committee meeting, 228 Tasmanian Department of Justice and Family Court and Federal Circuit Court Family Violence Consultative Committee meeting, 228 Tasmanian Police and Family Court and Federal Circuit Court Family Violence Consultative Committee meeting, 228 telephone and enquiry and referral services, 62 4 abandoned calls, 63 s, 64 printing of divorce orders, 64 reprinting of divorce forms, 64 telephone answering system, 62 telephone calls, 63 transferred calls, 63 see also National Enquiry Centre Townsville registry judges, 88 see also North Queensland (including Townsville, Cairns and Rockhampton) registry training, learning and development, travel and environmental impact minimisation, 206 Twitter, 12, Report of UN Women: in Pursuit of Justice, World Development Report: Gender Equality and Development, FAMILY COURT OF AUSTRALIA ANNUAL REPORT

22 09 U Unifam Counselling and Mediation Coordinated Family Dispute Resolution pilot program, 219 United Nations Convention on the Rights of the Child, 97 universities registry collaboration with, 216, 218 see also James Cook University; Queensland University of Technology University of Adelaide and Adelaide registry, 223 University of New South Wales family consultants and, 218 University of Newcastle Newcastle registry and, 220 University of South Australia and Adelaide registry, 223 University of Western Sydney Adelaide registry and, 223 user satisfaction see court user satisfaction survey V Victoria Family Court service locations, 20, 21 Victoria Legal Aid, 225, 226, 227 and funding of family law litigants, 4 Victoria Legal Aid Commission, 227 Victoria Police, 225, 226 Victoria/Tasmania registries service delivery, contact details, 239 Victorian Children s Court and Melbourne registry, 225 Victorian Court Network, 227 and Melbourne registry, 225 Victorian Department of Human Services and child protection, 28, 216, 224, 225 Victorian Department of Justice Family Violence Stakeholder Forums, 226 Victorian Magistrates Court and Melbourne registry, 225 Victorian Pathways group, 227 Victorian Pathways Network, 226 videoconferencing software new, 34 5 vision of the Court, 6 W waste/cleaning, 205 Web Accessibility National Transition Strategy, 111 websites see Commonwealth Courts Portal; Family Law Courts website Western Australia see Family Court of Western Australia whole-of-government information and communications technology initiatives, Wollongong registry service delivery, 219 Women s Family Law Support service, 217 Women s information Service court support program, 222 Women s Legal Service volunteer program, 222 work health and safety, initiatives, 198 Work Health and Safety Act 2011, 198 Work Health and Safety Management Arrangements, 199 workers compensation, workforce planning, 113 workforce turnover, 116, 193 workload see caseload workplace diversity, 113 World Congress on Family Law and Children Rights, 18 Y year in review, 1 4 Years of Service awards, 114, 116 Young Employees Advisory Group, 11, 31 3 Z projects, 32 3 Zimbabwe delegation from, 18, 227, FAMILY COURT OF AUSTRALIA ANNUAL REPORT

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