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1 Project Management for Research and Development Guiding Innovation for Positive R&D Outcomes Lory Mitchell Wingate CRC Press Taylor & Francis Group BocaRaton London New York CRC Press is an imprint of the Taylor & Francis Group, an Informa business AN AUERBACH BOOK
2 Contents List of Figures List of Tables Preface Acknowledgments About the Author Introduction xix xxiii xxv xxvii xxix xxxi Chapter 1 Project Management Approaches Nature of Projects Formality of Project Management Formal Project Semiformal Project Informal Project Traditional Project Management Scope Deliverables/Outcomes Requirements Approach Organization Schedule Budget Risk Management Performance Measurement Communications Flexible Project Management Types of Flexible Development Key Components Program Management Portfolio Management The Hierarchy of Project versus Program versus Portfolio Management ApplyNow Life Cycle Approach to Project Management 29
3 viii Contents Life Cycle Approach and R&D Research Phase Development Phase Control Phase ApplyNow Case Study: Explorers Connect Website Development Project Background Life Cycle Perspective Project Management Scope Deliverables/Outcomes Requirements Approach Organization Schedule Budget Risks and Mitigation Plan Performance Management Communications Outcomes Critical Branch Points Leadership Lessens Learned Case Analysis Key Point Summary Key Concepts Key Terms ApplyNow 47 References 50 Chapter 2 Project Management as an Enabler Traditional Project Management R&D Project Management Disciplines That Complement Project Management Flexible Methods Spiral Development 61
4 Contents ix Agile Method Management Frameworks Serum Unified Process Dynamic Systems Development Method Product Lifecycle Management ApplyNow Systems Engineering Systems Engineering Management Processes Systems Engineering Technical Processes Industrial Engineering Complementary Disciplines' Value on R&D Projects ApplyNow Driving Innovation with Project Management Gase Study: The Design, Build, and Flight Test of a MIG-3I Model Aircraft B ackground Life Cycle Perspective Design Initial Build Flight Test # Flight Test # Flight Test # Project Management Project Integration and Systems Engineering Challenges Outcomes Lessens Learned Selected R&D Challenges Selected Programmatic Challenges CaseAnalysis Key Point Summary Key Concepts Key Terms 109
5 x Contents 2.7 ApplyNow 110 References 112 Chapter 3 Bounding the Creative Spaces Elements of R&D Research Research Methods ApplyNow Typical Steps in Research Development Development Methods Typical Steps in Development R&D Projects versus Other Projects Elements of Innovation Innovation versus Other Types of Projects Innovation versus R&D Innovation versus Invention Innovation versus Creative Projects Project Management Approach for R&D R&D Project Leadership Special Considerations: Project Leadership R&D Project Definition R&D Project Plan: Project Definition Special Considerations: Project Definition R&D Project Flanning R&D Project Plan: Project Flanning Special Considerations: Project Flanning R&D Project Controls Special Considerations: Project Controls Project Management Approach for Innovation Innovation Project Leadership 152
6 Contents xi Innovation Project Definition Innovation Project Flanning Innovation Project Controls Case Study: Mars Environmental Capability Assessment (MECA) Project Background Life Cycle Perspective Project Management Outcomes Lessons Learned Selected R&D Challenges Selected Programmatic Challenges Case Analysis Key Point Summary Key Concepts Key Terms ApplyNow 164 References 164 Chapter 4 Measuring Success Defining Success Essential Foundations Project Manager Communications Project Baseline Definitions of Success across Disciplines Types of Measurements Measures versus Metrics Governance Change Management Configuration Management Trend and Variance Analysis Technical Performance Schedule Performance Budget Performance Risk Management Resources Allocation 200
7 xii Contents Outcomes Test, Verification, and Validation Reviews Management Reviews Audit Reviews Information Reviews Peer Reviews Requirements Reviews Design Reviews Verification Reviews Phase, Decision Point, or Gate Reviews After-Action, Retrospective, Reflective, and Postmortem Reviews Quality Quality Metrics Quality Inspection and Audit Benchmarking Statistical Modeling and Analysis Quality Controls Quality Tools Technical Readiness Case Study. Trekking the Planet Bringing Geography to Life Background Life Cycle Perspective Project Management Defining the Scope Develop the Objectives Identify the Requirements Outline the Deliverables Develop the Schedule Develop the Budget Develop Risks and Mitigation Plan Develop a Contingency Plan Critical Branch Points Outcomes Lessens Learned Case Analysis 232
8 Contents xiii 4.10 Key Point Summary Key Concepts Key Terms ApplyNow 239 References 241 Chapter 5 Building Blocks to Success Key Objectives Measurements for Different Project Types Basic and Applied Research Measures Development Measures Innovation Measures Production Measures Apply Now Measures Measurements for R&D Projects Essential Measurements Implementing the Techniques Metrics for R&D Apply Now Measuring R&D Performance Documentation Budget and Schedule Outcomes ApplyNow Change and Configuration Management Risk Management Reviews Quality Leadership Communications Case Study: Flower Circles and Watercolours Project Background Life Cycle Perspective Project Management Defining the Scope Develop the Objectives Identify the Requirements 289
9 xiv Contents Outline the Deliverables Develop the Schedule Develop the Budget Develop Risks and Mitigation Plan Critical Branch Points Outcomes Defining Success Types of Measures Used Governance Trends and Variances Test, Verification, and Validation Reviews Quality Controlled Progression Leadership Communications Lessons Learned Case Analysis Key Point Summary Key Concepts Key Terms Apply Now 299 References 301 Chapter 6 Overcoming Obstacles Risk Management Risk Management Processes Risk Management Plan Risk at the Project Level Identification of Risk Risk Assessment Responses Mitigation Monitoring and Change Control Apply Now Risk at the Program Level Risk at the Portfolio Level 331
10 Contents xv Compiling Assessing Downselecting ApplyNow Essential Risk Management for R&D R&D Risk Plan and Approach R&D Risk Decision Support R&D Risk Responses and Mitigation R&D Risk Monitoring and Change Control Case Study: LEGO Mindstorms Background Life Cycle Perspective Project Management Defining the Scope Develop the Objectives Identify the Requirements Outline the Deliverables Develop the Project Schedule Develop the Budget Develop Risks and Mitigation Plan Critical Branch Points Outcomes Defining Success Types of Measures Used Governance Trends and Variances Test, Verification, and Validation Reviews Quality Controlled Progression Leadership Communications Lessens Learned Case Analysis Key Point Summary Key Concepts Key Terms 366
11 xvi Contents 6.8 Apply Now 366 References 368 Chapter 7 Facilitating the Creative Team Leading the R&D Team R&D Project Management The Leadership Role ApplyNow The Management Role Managing the Workforce Staff Selection and Diversity Team Building Activities Objectives Alignment Workforce Sharing Team Evolution Apply Now Optimizing the R&D Output Organizational Alignment Learning Environment Free Time Free Speech Focus on Outcomes Creative Physical Environment Performance Incentives Apply Now Accountability and Responsibility Commitment Responsibility Fortitude Project Management for Specific Disciplines Researcher or Scientist R&D Artistic R&D Engineer R&D Software R&D Case Study: Adventure Day Camps on the Shores of Lake Grapevine Background Life Cycle Perspective 406
12 Contents xvii Project Management Defining the Scope Develop the Objectives Identify the Requirements Outline the Deliverables Develop the Project Schedule Develop the Budget Develop Risks and Mitigation Plan Critical Branch Points Outcomes Defining Success Types of Measures Used Governance Trends and Variances Test, Verification, and Validation Reviews Quality Controlled Progression Leadership Communications Lessons Learned Case Analysis Key Point Summary Key Concepts Key Terms Apply Now 422 References 422 Chapter 8 Process Steps for the R&D Project Project Fit, Alignment, and Approach (Steps 1 and 2) Elements of Complementary Disciplines (Step 3) Facilitate the Type of R&D Project (Step 4) Project Management and Systems Engineering Documents (Steps 5 and 6) Project Baseline and Measurements (Step 7) Active Management (Step 8) 432
13 xviii Contents 8.7 Mitigate Risks and Seize Opportunities (Step 9) Facilitate and Support the R&D Team (Step 10) 436 Appendix A: Key Terms 439 Appendix B: Abbreviations/Acronyms 451 Bibliography 455 Index 459
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