HOLLAND AVIATION CONSULTANCY & ENGINEERING

Transcription

1 HOLLAND AVIATION CONSULTANCY & ENGINEERING Company Profile Training Classroom Training, Workshops and Computer Based Training Courses, Training Management and Development of Customized Training Solutions. Support Independent Compliance Audits, Interim Manpower Resource Solutions and full MRO Certification Support. Consultancy Advise in Aviation Maintenance Regulations (EASA, FAA, CAAC), Quality Assurance & Quality Control Systems and Company Processes & Procedures. Copyright 2012 Holland Aviation Consultancy & Engineering (HACE) All rights reserved. Nothing in this publication may be copied, stored in automated databases or published without prior written consent of HACE. Pursuant to Article 15a of the Dutch Law on authorship, sections of this publication may be quoted on the understanding that a clear reference is made to this publication. Liability HACE and the author of this publication have exercised due caution in preparing this publication. However, it can not be excluded that this publication may contain errors or is incomplete. Any use of the content of this publication is for the own responsibility of the user. HACE and the author of this publication may not be held liable for any damages resulting from the use of this publication. Version 0.3 January 2, 2013

2 How it all started History In October 2009, Danny Goergen founded Holland Aviation Consultancy & Engineering (HACE). As an experienced Aircraft Mechanic and graduated Bachelor in Aviation Engineering, he was at that time still employed as a Quality Assurance Manager for an EASA/FAA/TCCA and CAAC part 145 approved aircraft component maintenance organization. While working for this organization as a Quality Assurance Manager and qualified Human Factors trainer, he developed the ambition to consult, support and provide training not only for his employer, but also to offer these services to other organizations in the Aviation Industry. Throughout the years, Holland Aviation Consultancy & Engineering developed into a modern and innovative organization, where expertise, ambition, fun and passion for aviation are the key ingredients of our success. HACE provides training, support and consultancy services to international customers in the General and Commercial Aviation Industry. We strive to perform with excellent quality and to exceed customer expectation. Get to know us and find out what we can offer your organization

3 What we can offer your organization Our areas of expertise Holland Aviation Consultancy & Engineering (HACE) is an organization active in the national and international Aviation Maintenance Repair and Overhaul (MRO) industry. We provide a wide range of Training, Support and Consultancy services to MRO organizations. All services and products we offer, directly or indirectly relate to aviation maintenance activities. Several additional non-aviation maintenance related services we also offer, are realized by working together with subject matter experts. With these experts, HACE has set-up partnerships for subjects that are not part of our daily scope of work. On our website you will find an overview of the partners we work together with

4 Quality Matters Quality Statement Quality is the ongoing process of building and sustaining relationships by assessing, anticipating, and fulfilling stated and implied needs. Our personal commitment for the delivery of high quality services and products is to understand, meet and, when possible, exceed our customer's requirements through the continuous improvement of our processes. We are dedicated to delivering defect-free product on-time at the most competitive cost possible. Every step of our work process is focused on guaranteeing optimum quality in combination with meeting our customer s requirements

5 Training Solutions Training Training provides knowledge, and competences as a result of the teaching theoretical facts or practical skills related to specific subjects or activities. We have in-house expertise and qualified trainers that are able to provide a wide range of training courses to our clients in the MRO Industry. Training is one of our specialties and besides Conventional Classroom Training in Aviation Maintenance Regulations, Human Factors and Communication, we also offer on-site Human Factors Workshops and online Computer Based Training (CBT) by means of our Advanced E-training concept

6 Conventional Training Classroom Training Classroom training is one of the most effective ways of obtaining knowledge. Our trainers are skilled and qualified to perform each classroom training course to a high level of quality. During our conventional classroom training courses, both trainer and students will be interacting and having discussions with each other on topics related to the training subject. Company related information and details will be included in our training courses, so the students can easily relate to the training subject. We combine conventional classroom training courses with e- examinations which are provided at the end of each course. With these e-examinations, the level of obtained knowledge and skills can be measures. All students will reverie a Certificate of Course Completion after successful completion of each classroom training course. Feedback from students on the course contents, training skills of the trainer and the way the training was conducted, is one of the tools we use to continuously improve our classroom training courses. We are able to facilitate conventional classroom training courses at your facility or in one of our selected training locations

7 Feedback of one of our satisfied clients using HACE E-learning solutions: I am very satisfied with the level of the continuation training shown in HACE's E- training course. It was well constructed and touched upon all necessary points. I highly recommend it! From Mark A. Pinneo The new way of learning Advanced E-Training Training is an expensive affair. The courses themselves tend to have a steep price and having people travel to the course location incurs additional expenses. Temporary absence from the workplace must also be accounted for. We therefore introduced in December 2010 a new way of learning, called Advanced E-training. You would probably be able to guess what kind of training services this new concept provides to our clients, but there is more to this new training solution than you would expect. Our Advanced E-training concept contains out of two training elements; Phase 1: E-learning courses and Phase 2: Virtual Classroom Training. Both elements are Computer Based Training (CBT) courses, so students are able to train themselves behind a computer Phase 1: E-learning Course subjects that allow effective training through e-learning are being provided by us through our Advanced E-training webshop ( In our webshop, you can easily purchase an individual User ID log-in code for the training course of your choice. Payments can be realized online by using IDEAL, GiroPay, MisterCash, or one of the Credit Card payment options Phase 2: Virtual Classroom Training One major disadvantage of e-learning, is the lack of real-time interaction between trainer and student. By the end of 2012, we will introduce phase 2 of our Advanced E-training concept; Virtual Classroom Training. Conventional classroom training courses will gradually be replaced by online training sessions in a virtual classroom. Students will join a real time interactive training session and finalize the course with an e-examination

8 Training Management & Customized Training Solutions Training Management Being active in the Aviation MRO Industry, means that you are exposed to many regulatory training requirements for yourself our your personnel. To ensure compliance to these training requirements, we provide the service to map out all of the required training needs in one clear training program. The courses we provide ourselves will automatically be planned and provided as agreed. Other courses that are not within our scope of work, will be contracted to our partners or other approved training organizations. We have several associated qualified training organizations in our network, that can provide these specific training services Customized Training Solutions Because of our experience in developing training solutions for the MRO industry, Holland Aviation Consultancy & Engineering is also able to develop customized training courses that will meet your specific needs for training. We can assist your training department or develop courses ourselves on the subjects you would like to receive training in. Based on your preference for one of our training solutions, we can develop customized classroom training courses, workshops, e-learning packages or provide virtual classroom training sessions

9 We're here to help Support Through our support services, we are able to help your organization. We support MRO organizations, by offering Independent Regulatory Compliance Audits and have Interim Manpower Resource Solutions available. We also provide Full MRO Certification Support for organizations in need for initial EASA, FAA and CAAC certification. Independent Regulatory Compliance audits MRO s are required to successfully pass every regulatory audit, in order to continue their business. Resolving findings and observations from regulatory audits, can be time consuming and costly when your organization is not properly prepared. We help MRO s to be prepared for these kinds of audits. We will provide support by performing independent regulatory compliance audits and work together with your quality department in resolving any findings or observations from these audits. With a fresh eye, we will thoroughly review your organization s maintenance and quality procedures and provide solutions for improvements. After this preparation we will remain available to provide assistance during your organization's regulatory audits Interim Manpower Resource Solutions We also support MRO organizations with short and long term Interim Manpower Resource Solutions for Training, Quality Assurance and Process Engineering positions. We can also assist in finding a suitable candidate to become a permanent employee in one of the above listed interim positions Full MRO Certification Support With our experience in Aviation Maintenance Regulations, we know what is required to become an approved MRO organization. Based on a structured plan of approach, we are able to get your organization certified as an EASA, FAA or CAAC approved MRO organization

10 Expert in the field of aviation regulations Consultancy MRO organizations in need for advice can count on our expertise and knowledge. We consult in matters related to EASA, FAA and CAAC Aviation Maintenance Regulations, Quality Assurance & Quality Control Systems and Company Processes & Procedures. Aviation Maintenance Regulations are experiencing many changes. Our company activities require close involvement with these regulations and we keep a close watch on upcoming changes. Our loyal clients will receive a notification on potential upcoming changes related to their business activities. This service is complementary for our regular clients that are interested in being notified. Assistance in implementing these changes will be provided as part of our support services, so we can ensure guaranteed regulatory compliance at all times

11 Price List The list of prices below details the standard price for the services we offer. For specific assignments not being part of our scope of work, we will use different prices to quote a project or assignment. Please feel free to contact us for a free quotation by sending your request to [email protected] Convential Classroom Training Subject Type Price per person (max. 15 students) EASA part 145 Initial and Recurrent 295 Euro 1) FAA CFR 14 Part 145 Initial and Recurrent 295 Euro 1) CCAR 145R3 Recurrent 295 Euro 1) Human Factors in Aviation Maintenance Initial and Recurrent, including HF analysis and workshop 295 Euro 1) Advanced E-training Phase I: E-learning Phase II: Virtual Classroom training Short Awareness courses 45 per log-in code 2) Short Awareness courses 65 per log-in code 2) Aviation Maintenance Regulations 95 per log-in code 2) Aviation Maintenance Regulations 130 per log-in code 2) Human Factors 95 per log-in code 2) Human Factors 110 per log-in code 2) Support Independent Compliance Audits (EASA, FAA, CAAC) 65 per hour 3) Interim Manpower Resource Solutions 55 per hour Full MRO Certification Support 65 per hour 3) Consultancy Advise in Aviation Maintenance Regulations related matters (EASA, FAA, CAAC) 65 per pour 3) Advise in Quality Assurance and Quality Control system related matters (EASA, FAA, CAAC) 65 per hour 3) Advise in Company Process and Procedures 65 per hour 3) 1) Prices are for session with maximum of 15 students and excludes VAT, facilitation of training location and trainer travel & accommodation costs. 2) A 10% discount will be applied, when more than 10 User ID log-in codes are purchased at once. Please contact us per ([email protected]) before you order the User ID log-in codes via our Advanced E-training Webshop ( 3) If a project or assignment takes longer than 8 months, a rate of 55 per hour will be applied. Price excludes VAT and travel & accommodation costs.